Jill Edwards/Wells Fargo
Wells Fargo & Company is an American multinational financial services company headquartered in San Francisco, CA with central offices throughout the country.
Chris Willis/Willis Mechanical
Willis Mechanical is a commercial and industrial HVAC service company based in the Atlanta area. They install, maintain, repair, and replace commercial and industrial heating, air conditioning, ventilation, and other HVAC-related equipment.
Mark Hayes/Mark Hayes Consulting
A leading executive and celebrity media trainer, and an award-winning journalist, Mark Hayes brings vast knowledge and nearly 30 years of experience to clients who recognize the need to master the art of public speaking, presentation, and media skills. Mark Hayes Consulting understands that every single word matters, and so does the delivery. With nearly three decades of experience in front of the camera and interviewing guests from scholars to celebrities, Mark will help you learn the secrets to success to help you effectively manage your message. Mark will also share insider tips on how to look relaxed and authoritative on camera and in front of interviewers.
By paying attention to the details. he will help you in every aspect of the media training process, from what to expect when you arrive at the studio, or preparing for a corporate presentation with a teleprompter. From your delivery to the matching tie and wardrobe, he will leave nothing to chance. He will tailor a training program to your specific needs.
Contact Mark Hayes Consulting today to empower yourself with the kind of coaching that will leave you ready to communicate with class, clarity and confidence.
Mark Galvin/ePresence
ePresence provides personal branding services for individuals, executives and entrepreneurs. They leverage social media on an individual level since that is where the audience is most engaged.
Mark Galvin, CEO and Founder of ePresence, is a personal social media expert with 29 years of business management and hotel industry experience including stops with Marriott, Hyatt, Omni and IHG.
“Beyond the Cupola” allows invited customers, community, and team members of Oconee State Bank to have an opportunity to share their stories of success and inspiration, and/or how the Remarkable culture of Oconee State Bank has inspired them to mark lives in their own right.
Clint Watson/Creed Fitness
Clint Watson was born and raised in Athens, GA and graduated from UGA in 2006 with a B.S. in Exercise Science. He has held the most respected certification in the fitness industry since then.
In 2009, after many frustrating years training in gyms that cared more about profit than people, Clint decided to “right the wrongs” in the industry by starting his own fitness business. Since then, Clint and his talented team members at Creed Fitness have changed the lives of hundreds of men and women in the Athens area.
A skinny kid growing up, Clint made a decision at age 5 after seeing Arnold Schwarzenegger for the first time that he wanted to have big muscles. His fire for fitness was fueled in middle school when his football coaches introduced him to the weight room. While the other players moaned and complained about the workouts, Clint found himself enjoying the workouts more than he enjoyed football.
After a short-lived plan to pursue medicine at UGA, Clint eventually came to his senses and began pursuing his passion rather than pursuing a big pay check. Clint has a burning desire to help people achieve more than they ever dreamed they could. He believes anyone can be successful by consistently practicing the basics of exercise and nutrition.
Tolu Akande/ToluCoaches
Tolu Akande is the Lead Life & Corporate Coach at ToluCoaches. ToluCoaches has been in operation since January of 2015 serving mostly Gwinnett County. His prior experience includes serving on several corporate management and executive teams. This experience led him to life coaching.
Tolu loves to teach large groups, train small groups, and coach individuals. Tolu and his team of coaches are passionate about seeing people do what they’ve always said they would. Tolu brings a unique perspective to resolving conflict in the workplace and coaching organizations on conflict management best practices, especially when working with Millennials. Your company will thrive when Tolu uses his natural intuition and training to coach, assist in creating solutions, and foster creativity as you and your team produce your best results.
David Wilkins/Sterling Rose Consulting Corp
David Wilkins has over 30 years experience working for companies such as E&Y, Whitridge Associates, PriceWaterhouseCoopers and IBM in business and technology management and consulting. He is currently the Senior Vice President of Sterling Rose Consulting Corp and the Business Unit Manager for the Business Technology Division of Sterling Rose Consulting Corp. Originally from Michigan, he has a BBA and MBA from the University of Michigan, and he has been a resident of Gwinnett County, GA for over 20 years. In his 30 years in business and technology, he has worked with clients in multiple business sectors including finance, manufacturing, energy, healthcare and government, among others.
About “Strategic Insights Radio”:
“Strategic Insights Radio” is intended to be an interactive radio show hosted by Sterling Rose Consulting Corp. Listeners can Tweet their questions for a live response on the radio to @sterling_rose1 or via @strategicradio. Also, suggestions on business topics that listeners would like to learn more about are welcome. Please send suggestions to info@sterlingroseconsultingcorp.com.
Designed to be reflective of Gwinnett and the metro Atlanta area, the Gwinnett Chamber IMPACT Regional Business Awards recognize leading organizations in top industries that are driving economic development and job creation, while enhancing the area’s quality of life. This event is truly one of a kind as it brings together leaders from the AEC, higher education, healthcare, hospitality, information technology, international business, nonprofit, service, and small business industries.
Jennifer Hibbard/View Point Health (Healthcare winner)
View Point Health is a public authority created by law to provide services to individuals who need treatment and support to cope with mental health, addictive diseases, and developmental disabilities. View Point Health serves uninsured/under-insured, low-income Medicaid, aging/elderly Medicare, war veterans and some private insurance. During fiscal year 2017, View Point Health served more than 13,000 clients across multiple locations with a full continuum of behavioral health services and supports. The services provided by View Point Health contribute to the reduction in homelessness, reduction in crime and subsequent incarcerations, higher graduation rates, lower dropout rates, decreased ER visits and decreased inpatient admissions. Additionally, View Point Health partners with federally qualified health centers in the communities they serve to offer primary care to their clients. Clients are able to access behavioral health treatment and primary care services in the same building and many times on the same day. This focus on integrated health services and wellness allows providers to communicate about client care and improve overall outcomes.
Matthew Holtkamp/Holtkamp Heating & Air (Small Business and Overall winner)
Holtkamp Hearing & Air is a residential and commercial HVAC service company serving primarily Gwinnett and surrounding communities. They provide service, repair, maintenance, and replacement of all brands of HVAC equipment. They specialize in building science concepts which means they look at your entire house as part of your comfort environment. All of their staff is educated in the ways homes typically fall short, and which cause problems in comfort.
Dean Collins/Axis Companies (AEC winner)
Axis Companies is an interdisciplinary development firm committed to creating sustainable and innovative places for future generations. They offer a unique blend of services in development, design, project management and construction management services, customized to fit clients’ needs. They often refer to this concept as their Development Suite.
Real Estate Development – With more than 30 years of real estate consulting experience, Axis Companies helps clients identify and evaluate business locations that align with their strategic and operational requirements.
Design Services – Axis Companies provides a direct approach to designing projects from inception to completion. By deploying customized resources to meet the demands of each client, supported by strong technical resources, their professionals provide an end-to-end solution that clients have come to depend on for projects of all sizes.
Entitlement and Permitting – Axis Companies has decades of experience in the entitlement and permitting process throughout the United States. They have worked with both private and public entities through the management, tracking and securing of permits for their clients.
Project Management – Axis emphasizes an exceptional staff onsite and in key support positions to implement the plan and manage day-to-day activities. Their cohesive team, led by a dedicated team captain and supported by an experienced staff, encourages executive-level involvement throughout the construction process.
Dr. Mike Majmundar/Northside Plastic Surgery
Dr. Mike Majmundar of Northside Plastic Surgery is a double board certified and fellowship trained facial plastic surgeon. He has made Alpharetta and Atlanta become destinations for excellence in plastic surgery with his signature Natural procedures. Physicians come from all over the country to learn about his nonsurgical injectable techniques and his trademarked MM Lift. Patients come from all over the world for his signature Natural Facelift and Natural Mini-Facelift, which is a product of years of experience and advanced surgical approach. Dr. Majmundar has been named a Top Doctor for 8 years in a row by Atlanta Magazine and Castle Connolly Medical; a National Top Doctor by U.S. News & World Report; Best Plastic Surgeon for Face by Best Self Atlanta; Best Botox and Filler Injector; and a top beauty expert.
Alex Van Winkle/Van Winkle & Associates
Van Winkle & Associates is Atlanta’s oldest independent advertising and marketing firm. Founded in 1984, VWA established itself as the agency that could provide senior level talent to solve complex marketing issues at a more reasonable cost than the network agencies. The agency has built a reputation of bringing value to a client’s marketing spend by providing thoughtful strategic direction and execution all the way through the sales funnel. With a track record of building brands from the ground up, such as Texas Pete Hot Sauce and Hennessy Lexus, VWA has been able to leverage past success with regional clients into relationships with national brands such as Homewood Suites by Hilton and Ancestry.com. Today, VWA continues to lead the rapidly evolving marketing landscape through innovative strategy that connects the digital-first consumer with brand strategy focused on results.
On this show, Ben and Jennifer reflect on the interview during the last show with Chuck Peck, MD President and CEO of Piedmont Athens Regional Medical Center. Dr. Peck had described for viewers the difference between a consumer and a patient, and the priority Piedmont Athens Regional Medical Center has put on their employees in order to effectively position their health system to become the preferred provider for consumers.
It is an approach outlined in the book “The Patient Comes Second”, written by Britt Berrett and Paul Spiegelman, which Dr. Peck shared had a big impact on his thinking. The outcome is that Piedmont Athens Regional has progressed from a low of 2% on the Press Ganey employee opinion survey to a high of 65% in three years, as they committed to bring all employee positions to living wage levels as well as focusing on other employee-focused initiatives.
In the deep dive, Ben and Jennifer springboard from Dr. Peck’s example describing the effective employee engagement flywheel approach, relating how this approach builds customer loyalty around the measures that matter. Other deep dive topics include a description of servant leadership, authority versus responsibility, and effective accountability.
This is a second concept-packed discussion regarding Performance Excellence in the Age of Consumerism that you will not want to miss!
About SOAR Vision Group
The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.
About the Baldrige Foundation
The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.
CLICK HERE to watch the video of this show.
Ryan C. Ortlep/Abbotts Bar & Grill
Abbott’s Bar and Grill is the definition of a neighborhood bar and grill. Established in 2003, it has become a favorite in John’s Creek ever since. American Casual dinning with live entertainment. They are a “great destination without the journey.”
Abbott’s is only minutes away from Duluth, Suwanee, Alpharetta, and Cumming, and only five miles from either GA 400 or I-85. Visit and become one of their many regulars.
Abbott’s offers a wide variety of options including a beer-battered burger, house-made caramelized pecans in salads, seafood, steaks, sandwiches, fresh-made soups, and an array of appetizers. Abbott’s Bar offers live entertainment events Tuesday through Saturday. They hope to see you soon!
“Beyond the Cupola” allows invited customers, community, and team members of Oconee State Bank to have an opportunity to share their stories of success and inspiration, and/or how the Remarkable culture of Oconee State Bank has inspired them to mark lives in their own right.
Caleb Stevens/Collegiate
Caleb Stevens is a recent graduate of the University of Georgia where he studied Business Management and Personal & Organizational Leadership. During college, Caleb started a podcast show for the business school, helped launch a faith & work conference, and was the student commencement speaker at graduation. He currently lives in Atlanta and blogs at calebstevens.com.
