

Hamilton Health’s Chief Operating Officer Sandy McKenzie joins Duffie Dixon and Jennifer Strahan to discuss the vital blending of art and science in the delivery of medicine. Sandy shares her team’s journey towards a compassionate, servant-minded culture.
Listen in to hear how leadership, culture, and curiosity underpin the Organizational Hierarchy of Needs, operating either as a core strength or weakness for an organization. Duffie, Jennifer, and Sandy explore essential components leading towards cultural success, such as organizational values, formal and informal behaviors, and embedded acts of accountability.
About SOAR Vision Group
The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.
About the Baldrige Foundation
The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.



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Chris LaFay
ePresence


DeWitte Thompson is a certified personal trainer and performance enhancement specialist through the National Academy of Sports Medicine and owner of 

Jennifer Rusz has a long career working for both corporations and as an entrepreneur. Rusz began her career, in the 90’s in market intelligence, business operations and management for companies such as Mid America Research/Fact in Focus, Lucent Technologies, Kyocera Wireless, ARS/ Current Analysis and Websense Software Solutions before starting her first company in 2004. She has since been a business consultant now Founder and CEO of Sterling Rose Consulting Corp. Sterling Rose Consulting Corp is an award winning full service business consulting firm, with three divisions, which include business consulting, marketing consulting and strategic technology consulting. For more information about Jennifer Rusz or Sterling Rose Consulting Corp please visit 


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