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Razor Blades, Discounts, and Your Practice

November 29, 2022 by John Ray

Razor Blades, Discounts, and Your Practice
North Fulton Studio
Razor Blades, Discounts, and Your Practice
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Razor Blades, Discounts, and Your PracticeRazor Blades, Discounts, and Your Practice

Even a single human hair can chip a razor blade, and that first chip leads to much greater damage as the blade is used. This imagery is a superb metaphor for how pricing discounts in a professional services practice can dull the business.

The Price and Value Journey is presented by John Ray and produced by the North Fulton studio of Business RadioX®.

About The Price and Value Journey

The title of this show describes the journey all professional services providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire and trying to do all that at pricing which reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line as well as the mindset you bring to your business.

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray The Price and Value Journey
John Ray, Host of “The Price and Value Journey”

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

In his other business, John is a Studio Owner, Producer, and Show Host with Business RadioX®, and works with business owners who want to do their own podcast. As a veteran B2B services provider, John’s special sauce is coaching B2B professionals to use a podcast to build relationships in a non-salesy way which translate into revenue.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,600 podcast episodes.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: discounting, discounts, John Ray, Price and Value Journey, pricing, professional services, professional services providers, razor blades, solopreneurs, value, value pricing

Peter Webster and Scott Ward, ITRA Global Atlanta

November 29, 2022 by John Ray

ITRA Global Atlanta
North Fulton Business Radio
Peter Webster and Scott Ward, ITRA Global Atlanta
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ITRA Global Atlanta

Peter Webster and Scott Ward, ITRA Global Atlanta (North Fulton Business Radio, Episode 582)

Peter Webster and Scott Ward of ITRA Global Atlanta joined host John Ray to discuss corporate real estate tenant and buyer advisement. Peter and Scott talked about the trusted network of ITRA Global professionals around the world that serve as corporate real estate advisors, mistakes business owners make with their office space needs, advising during negotiations, the current state of office space in the metro Atlanta area, and much more.

North Fulton Business Radio is produced and broadcast by the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

ITRA Global Atlanta

ITRA Global is an organization of Real Estate Professionals specializing in representing tenants and buyers in the leasing, acquisition, and disposition of office, industrial and retail real estate. ITRA Global is one of the largest organizations in the world dedicated to representing corporate tenants and occupiers of commercial real estate in major markets across the globe.

Corporate Real Estate Advisors is a privately owned real estate firm that provides tenant representation and site selection expertise exclusively for tenants and buyers of office, industrial and retail space. Chosen by the prestigious ITRA Global (International Tenant Representative Alliance) as the regional representative for Atlanta, they offer corporate clients principal-level expertise in Atlanta and worldwide.

With each Principal’s 30+ years of experience, Corporate Real Estate Advisors provides intelligent strategies and creative solutions for companies, whether large or small, in their real estate matters. They are committed not only to achieving our client’s goals but also to exceeding their expectations by maximizing the value of their lease terms, resulting in long-term relationships reaching far beyond the initial transactional stage.

Website | LinkedIn

Peter Webster, Principal, ITRA Global Atlanta

Peter Webster, Principal, ITRA Global Atlanta

Peter Webster has been an active member of the Atlanta Commercial Real Estate Community for over three decades.  During that time, he has developed a deep and abiding knowledge of the market and has worked with clients both locally and nationally on assignments including multi-market account management, international representation, build-to-suit, and tenant advocacy.  All of this experience has given Webster a unique perspective on the industry and driven the formation of a work ethic and style whose hallmarks are a dedication to the client’s goals and objectives coupled with a keen sensitivity to delivering value tied to the clients’ business strategies.

Peter has been a top producer for both local and national real estate companies.  Notably, nine years with CB Richard Ellis where he received the Distinguished Achievement Award for being “Rookie of the Year” and was promoted to the level of Vice President.  Peter left that position to join The Staubach Company where he was responsible for managing the marketing efforts for the Atlanta region.  More recently, Peter founded a successful commercial real estate brokerage, Davidson Webster Associates and Advocate Commercial Real Estate.

During his career in Atlanta, Peter has been recognized six times for completing a Top Twenty-Five Office Deal of the Year by the Atlanta Business Chronicle.  In addition, he has received the President’s Award and is a Phoenix Award and a Lifetime Member of the Atlanta Commercial Board of Realtors Million Dollar Club.

Peter has served as a Director for the Atlanta Commercial Board of Realtors and the Chairman of the Forms Committee.  He is also presently serving on the Governors Board of the Georgia Institute of Real Estate.  In addition, Peter currently serves on the ITRA Global Locations Committee.

Peter is a graduate of The University of Georgia’s Business School where he majored in real estate.  Peter lives in Roswell, Georgia with his wife and children.  He is active with the city of Roswell and has served as the President of the HOA for his community.  Peter is an avid golfer, has a passion for music, and is enjoying raising his family.

LinkedIn

Scott Ward, Vice President, ITRA Global Atlanta

Scott Ward, Vice President, ITRA Global Atlanta

Scott Ward is a veteran of over 25 years of owning businesses. Successfully representing and consulting other business owners in lease negotiations in the technology, creative media, retail, and manufacturing industries, Scott’s unique perspective keeps in mind the owner/tenant’s long-term cash flow needs as a catalyst for the future health of his client’s company.

Examples of Scott’s work include a young tech company expanding for the first time and helping to enable its current growth to include private and government clients worldwide. An industrial cabinet manufacturer successfully expanding to handle over 40 percent growth. Media agencies that need flexibility in their space to address the demands of sudden surges or shrinkage in client needs. And retail/franchise situations that come with issues of territory, visibility, and access.  Scott has mentored five former employees to own their own businesses and applies these techniques in formulating winning space solutions for his clients.

Scott’s contacts and involvement in citywide groups give him an innovative perspective on trends in traffic, population, education, and economics. He is part of enabling organizations throughout metro Atlanta in realizing their missions by serving on boards or as an officer in Rotary International (Treasurer/International Director), The Chattahoochee Nature Center Board, The North Fulton Chamber of Commerce, Scouts BSA (adult training), Toastmasters International, The Georgia Production Partnership (membership, industry relations, and governmental relations) and Atlanta Theatre to Go Board. He is also a member of the Atlanta Commercial Board of Realtors.

Scott is a graduate of the University of Florida. Scott is also a public speaker and presentation coach. He loves fly fishing, and sailing and has been known to swing a golf club or two! His family’s accomplishments overwhelm him with pride. If you would like to share a coffee please reach out!

LinkedIn

Questions and Topics in this Interview

  • About ITRA Global Atlanta
  • Mistakes business owners make in real estate
  • Sublease space
  • Adjusting to post-Covid conditions
  • Success stories
North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: corporate office tenant representation, corporate real estate, CREA, ITRA Global, North Fulton Business Radio, Office Angels, office space, Peter Webster, renasant bank, Scott Ward, tenant representation

Sarabeth Stine, TriNet HR Corporation

November 29, 2022 by John Ray

Sarabeth Stine, TriNet HR Corporation
North Fulton Business Radio
Sarabeth Stine, TriNet HR Corporation
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Sarabeth Stine, TriNet HR Corporation

Sarabeth Stine, TriNet HR Corporation (North Fulton Business Radio, Episode 581)

Sarabeth Stine, Executive Director of Sales at TriNet HR Corporation, joined host John Ray and discussed women in business, the importance of lifting one another up and helping them find their voice, retaining talent, why a PEO, and much more.

North Fulton Business Radio is produced and broadcast by the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

TriNet HR Corporation

TriNet is a professional employer organization, or PEO, which provides small and medium-sized businesses (SMBs) with full-service HR solutions tailored by industry. To free SMBs from HR complexities, TriNet offers access to human capital expertise, benefits, risk mitigation and compliance, payroll, and real-time technology.

From Main Street to Wall Street, TriNet empowers SMBs to focus on what matters most—growing their business.

Website | LinkedIn | Facebook | Instagram | Twitter

Sarabeth Stine, Executive Director, Sales, TriNet HR Corporation

Sarabeth Stine, Executive Director, Sales, TriNet HR Corporation

Sarabeth has been in business sales for close to 18 years having spent the last 9 years in sales leadership. She leads the Mid-Atlantic sales organization at TriNet where she focuses on the strategic and tactical initiatives to grow business in her 3 key markets which include Atlanta, Pennsylvania, and the DC, Virginia, and Maryland area.

Sarabeth sits on the Board of Directors at the Greater North Fulton Chamber of Commerce as well as at Feel Beautiful Today, a Roswell-based non-profit. She’s highly involved at Buckhead Church and resides in West Midtown Atlanta with her husband Rich and 6-year-old son, Steele.
LinkedIn

 

Questions and Topics in this Interview

  • Women in business, the importance of lifting one another up, helping them find their voices.
  • Retaining and attracting talent
  • Why a PEO
North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: Benefits, HR Solutions, Office Angels, payroll, peo, renasant bank, risk mitigation, Sarabeth Stine, Trinet, TriNet HR Corporation

Alex, Real Life Renovation

November 29, 2022 by John Ray

Real Life Renovation
North Fulton Studio
Alex, Real Life Renovation
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Real Life Renovation

LIVE from HAVEN 2022: Alex, Real Life Renovation (Organization Conversation, Episode 51)

Alex of Real Life Renovation joined Richard Grove in the Wall Control booth at HAVEN Conference 2022. Alex talked about how he got into DIY, why he decided to begin sharing his projects, his perspective on being authentic, why he chose to make it a business, his experience at Haven, and more.

This show was originally broadcast live from the 2022 HAVEN Conference held at the Grand Hyatt Buckhead in Atlanta, Georgia.

Organization Conversation is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Alex, Owner, Real Life Renovation

Alex, Owner, Real Life Renovation

Alex lives in Baltimore Maryland with his wife who was his high school sweetheart.

They bought a home in the summer of 2020 that is 150 years old and they have been doing the DIY thing it ever since.

Alex had zero intentions of becoming a paid influencer, but he felt like he had a different voice to share. He was incredibly frustrated with the DIY space from the outside looking in.

He felt like every creator was skipping over the real-life renovation part of it where they would use certain angles to make their picture perfect. They would skip the parts where they make mistakes and they just act like everything went perfectly in the renovations and in their projects.

Alex didn’t know how to use tools and didn’t have any experience with construction, but when they bought their house it needed a lot of work.

Alex decided he was ready to learn, so he started working on projects little by little and now likes to show the entire process, including mistakes, to keep it real and inspire others who are also new at DIY.

Instagram | TikTok | YouTube

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

About Richard Grove

Richard Grove, Host, Organization Conversation

Richard Grove‘s background is in engineering but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advising through his website ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset growing and scaling Wall Control through a multitude of challenges to the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard:

Instagram | Twitter | LinkedIn | Richard’s Website

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American Made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Tagged With: Alex, DIY, HAVEN 2022, Haven Conference, home renovation, Organization Conversation, Real Life Renovation, Richard Grove, storage, tools, Wall Control

Find the Right Conductor for Your Financial Train, with Anthony Chen, Host of Family Business Radio

November 29, 2022 by John Ray

Find the Right Financial Train Conductor
Family Business Radio
Find the Right Conductor for Your Financial Train, with Anthony Chen, Host of Family Business Radio
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Find the Right Financial Train Conductor

Find the Right Conductor for Your Financial Train, with Anthony Chen, Host of Family Business Radio

In a commentary from a recent Family Business Radio episode, host Anthony Chen recommended finding the right “train conductor” to get you on the right financial path.

Anthony’s commentary was taken from this episode of Family Business Radio. Family Business Radio is underwritten by Anthony Chen with Lighthouse Financial Network.

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext. 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found at familybusinessradioshow.com.

Tagged With: Anthony Chen, Family Business, Family Business Radio, financial planning, goals, Lighthouse Financial, Lighthouse Financial Network

How Businesses Can Prepare for a Recession, with Bill McDermott, Host of ProfitSense

November 28, 2022 by John Ray

How Businesses Can Prepare for a Recession
North Fulton Studio
How Businesses Can Prepare for a Recession, with Bill McDermott, Host of ProfitSense
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How Businesses Can Prepare for a Recession

How Businesses Can Prepare for a Recession, with Bill McDermott, Host of ProfitSense

In this commentary from a recent episode of ProfitSense, Bill lays out several ways businesses can prepare for a recession, one being to create a financial scorecard.

ProfitSense with Bill McDermott is produced and broadcast by the North Fulton Studio of Business RadioX® in Alpharetta.

Bill’s commentary was taken from this episode of ProfitSense.

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession. The show is presented by McDermott Financial Solutions. McDermott Financial helps business owners improve cash flow and profitability, find financing, break through barriers to expansion and financially prepare to exit their business. The show archive can be found at profitsenseradio.com.

Bill McDermott is the Founder and CEO of McDermott Financial Solutions. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center and Gwinnett Habitat for Humanity and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University and he and his wife, Martha have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Twitter and follow McDermott Financial Solutions on LinkedIn.

Tagged With: Bill McDermott, economy, financial scorecard, Profitability Coach Bill McDermott, ProfitSense, ProfitSense with Bill McDermott, recession

Should You Be Paying Employees for Travel Time?

November 25, 2022 by John Ray

Should You Pay Employees for Travel Time?
Advisory Insights Podcast
Should You Be Paying Employees for Travel Time?
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Should You Pay Employees for Travel Time?

Should You Be Paying Employees for Travel Time? (Advisory Insights Podcast, Episode 19)

On this episode of Advisory Insights, Stuart Oberman of the Oberman Law Firm discusses the topic of employee travel time, particularly the 1947 Portal-to-Portal Act and how it addresses job to job travel. He advises employers to have a clear policy in place to avoid costly mistakes, and urges them to keep track of travel-related expenses and policy changes.

Advisory Insights is presented by Oberman Law Firm and produced by the North Fulton studio of Business RadioX®. The series can be found on all the major podcast apps. You can find the complete show archive here.

TRANSCRIPT

Intro: [00:00:02] Broadcasting from the studios of Business RadioX, it’s time for Advisory Insights. Brought to you by Oberman Law Firm, serving clients nationwide with tailored service and exceptional results. Now, here’s your host.

Stuart Oberman: [00:00:20] Welcome everyone to Advisory Insights. Stuart Oberman here. All right, folks, we’re going to drill down on some things that is a topic that, really, we didn’t see much during COVID. But now as everything is starting opening up, we’re going to talk about employees that travel. Today’s topic, Do employers have to pay for employee travel or commute time?

Stuart Oberman: [00:00:43] You’re probably thinking to yourself, “No, I do not.” But the question is you’re probably wrong, depending on your business. And two, do you even have a policy for that? And are you even paying overtime? So, I want to hit a couple of topics going down this particular road that I want everyone to take a look at, because at some point your employees do something somewhere for you, whether they’re traveling from their home, whether they’re going to their office. A lot of our clients go on conventions, how are you paying? How are you paying? Travel, no travel, gas, no gas, overtime, no overtime. So, these are things I want to look at.

Stuart Oberman: [00:01:21] First, I want to take a look at whether an employer has to pay its non-exempt employees overtime. Are they even eligible? That’s your first question. So then, we want to look in today’s podcast looking at work related travel. That will include time spent getting to and from office or job sites. What if you’re a construction company and you have people driving from the office to the job site? What about from home to the job site? What about from job site-home? Do you even have a regulation for that? Are they driving company vehicles? These are things you have to ask.

Stuart Oberman: [00:02:10] So, I want to look at really two fundamental principles. One, actually performing work related tasks regardless, regardless of the day of the week, the time, or location. How is it being paid? Do you have employees that work on Saturdays at their home, Sundays at home, after hours, they’re coming home? How are you paying that? How are you verifying that?

Stuart Oberman: [00:02:33] Principle number two, the cornerstone of all this discussion is the 1947 Portal-to-Portal Act and its amendments to the Fair Labor Standards Act. Folks, that will put you to sleep if you read that. But essentially what it is, it’s employees spending time commuting from their home to the workplace, where do they begin the workday, and how do they end? Are they being paid for it going back home?

Stuart Oberman: [00:03:08] So, for those of you that never heard of the Portal-to-Portal Act and how it is related to the Fair Labor Standards Act, which governs what your employees do and what you pay every day, if you say I have no idea, I would advise you strongly to call someone who knows what that is.

Stuart Oberman: [00:03:31] Now, a couple topics. Do you have a policy for midday travel? Under federal regulations that’s considered all in a day’s work rule. You’re going to go down a road on that one. We’re not even going to go down there today because we’re going to go down for hours on that one.

Stuart Oberman: [00:03:52] So, what is it? It’s travel to the job site to job site during the workday. If you have a person that’s going job to job, site to site traveling salesman, construction foreman, whatever it is, do you have a regulatory item that you’re looking at and what are you guided by?

Stuart Oberman: [00:04:11] Next, I want you to look at multiple worksites. So, what if an employee reports to different sites each morning? Does that render the home to work commute not normal or ordinary? That’s a question you’ve got to ask yourself. And is that time spent on the road – big word – compensable overtime? Are you paying for that? How are you paying for it or why aren’t you paying for it? Are you even tracking that employee’s time?

Stuart Oberman: [00:04:47] Another hot topic, pre-commute activities. We have a lot and a lot of people that do work at their home before they even leave. I know I do. I know I do. My day starts at 5:30, and I’m doing work before I leave the house for the office. So, what if an employee brings some work home at night and then goes to the office, are they working at night? Are they working during the day? How are you tracking that? That is what we call a pre-commute activity. Do you have a regulatory item of review for that?

Stuart Oberman: [00:05:24] The next topic I want you to take a look at – these are all things I want you to understand that, again, are much too detailed for this podcast, but at least you know the topic and what it relates to and how it relates to what you do – same day travel to another city.

Stuart Oberman: [00:05:42] I’m located in Atlanta. Suppose I go to Chattanooga. You know, or I’ve got a company that’s in South Atlanta and they travel to Nashville for the day? That’s what we call special one day assignments. Do you have a policy in place for that or do you even track that? Because I will guarantee you, your employees that leave, folks, they’re tracking that. And you better be aware they are tracking it because otherwise they’re going to track it for you, which is never a good day.

Stuart Oberman: [00:06:14] So, let’s take a look at, also, do you have a policy in place for travel involving an overnight stay? Do you even have overtime travel expenses outlined? Are you paying overtime? How are you paying your people that travel? You know, again, through the COVID, everyone was locked down, no travel. And now, folks, it is wide open. If you look at the papers, you listen to the news, travel, it explodes. The airlines can’t keep up with it. Hotels are doing real well, You know, rush hour traffic going to and from on holidays, I mean, it’s amazing. So, how do you have overnight travel? How do you handle that?

Stuart Oberman: [00:06:58] Also, travel from a hotel to a worksite or worksite to hotel. Again, where are your salespeople going? Are they spending the night? How are they spending the night with their time? Are they working on their laptop when they’re at the hotel? How are you tracking that? You better believe they’re tracking that. Are they working at the hotel before they leave? That can be overtime. How are you tracking your job site issues? Is that going to be O.T.?

Stuart Oberman: [00:07:27] Now, question, what if driving is part of the job? You know, the FLSA, it outlines an employee who drives a bus, a car, automobile, boat, plane as part of their job. Do you have anything in place that outlines that, “Hey, we’re not paying you overtime, Mr. Employee or Ms. Employee, because it’s outlined here we’re not doing that.”

Stuart Oberman: [00:07:54] Now, the wonderful world of COVID, remote, flexible, agile – the keyword of today – agile work conditions. What if you have an employee that’s hoteling working remote, flexible hours? A agile working arrangement where they come into some particular place two or three times a week. Or what about two or three times a month? What’s the regulatory matter? Are you requiring them to come into the office? Are you requiring them to come into their location, whether it’s remote, not remote?

Stuart Oberman: [00:08:35] Now, I want to ask you this question, so do you have or do you even know the consequences of compensable travel time? Are you tracking those? Do you know when you must pay the employees? Do you have a process in place to track the time? First and foremost, how are you tracking time? “Well, my employees have logs.” I will tell you, employers are not keeping track of their logs.

Stuart Oberman: [00:09:02] I would venture to say that if you have an employee company car and you say,”Hey, Mr. Employee, Ms. Employee. I want you to produce your logs. I want to see how up to date they are.” I’m going to go out on a limb, I’m going to say at least 80 to 90 percent are not even up to date maybe in a day or two, some even months. So, I think you got to have a process in place of how much you’re paying them. Are they overtime hours? Are they not overtime hours? And what’s the threshold? Do your hours start at 42 hours O.T.? Do your hours start at 46 O.T.?

Stuart Oberman: [00:09:40] Next question is, how are you paying for travel? How much is compensable travel? Folks, you got people on the road and you got guys going to job, to job, to job, to job. You’ve got to ask yourself all these topics we went through today, how am I paying these people? And then, does paying for travel make it hours worked? How are you calculating these things?

Stuart Oberman: [00:10:06] So, employees often wonder, you know, what’s hours worked considered? Do I even have a definition of hours worked? Chances are probably not. I would venture to say that all the topics we listed today, 90 percent that have employees that travel have no guidelines whatsoever regarding this. I’ll go out on a limb and I’ll say 70 to 80 percent don’t even have a policy employee manual. Without a manual, you got no regulatory guidance on these things. So, you’re going to lose. You’re going to lose.

Stuart Oberman: [00:10:37] I want you to keep track of these things. I want you to listen on the topics. If you don’t have an agenda, if you don’t have a bullet point items that you’re looking at, I urge you to find counsel that understands this. Make sure your H.R. people are trained.

Stuart Oberman: [00:10:55] Folks, that’s going to conclude today’s podcast, Advisory Insights, Stuart Oberman. If you need to reach us, please feel free to call at 770-886-2400 or email stuart, S-T-U-A-R-T, @obermanlaw.com. Folks, thanks a lot. Have a fantastic day and we’ll look forward to more podcasts.

Outro: [00:11:19] Thank you for joining us on Advisory Insights. This show is brought to you by Oberman Law Firm, a business-centric law firm representing local, regional, and national clients in a wide range of practice areas, including health care, mergers and acquisitions, corporate transactions, and regulatory compliance.

About Advisory Insights Podcast

Presented by Oberman Law Firm, Advisory Insights Podcast covers legal, business, HR, and other topics of vital concern to healthcare practices and other business owners. This show series can be found here as well as on all the major podcast apps.

Stuart Oberman, Oberman Law Firm

Oberman Law Firm

Stuart Oberman is the founder and President of Oberman Law Firm. Mr. Oberman graduated from Urbana University and received his law degree from John Marshall Law School. Mr. Oberman has been practicing law for over 25 years, and before going into private practice, Mr. Oberman was in-house counsel for a Fortune 500 Company. Mr. Oberman is widely regarded as the go-to attorney in the area of Dental Law, which includes DSO formation, corporate business structures, mergers and acquisitions, regulatory compliance, advertising regulations, HIPAA, Compliance, and employment law regulations that affect dental practices.

In addition, Mr. Oberman’s expertise in the healthcare industry includes advising clients in the complex regulatory landscape as it relates to telehealth and telemedicine, including compliance of corporate structures, third-party reimbursement, contract negotiations, technology, health care fraud, and abuse law (Anti-Kickback Statute and the State Law), professional liability risk management, federal and state regulations.

As the long-term care industry evolves, Mr. Oberman has the knowledge and experience to guide clients in the long-term care sector with respect to corporate and regulatory matters, assisted living facilities, continuing care retirement communities (CCRCs). In addition, Mr. Oberman’s practice also focuses on health care facility acquisitions and other changes of ownership, as well as related licensure and Medicare/Medicaid certification matters, CCRC registrations, long-term care/skilled nursing facility management, operating agreements, assisted living licensure matters, and health care joint ventures.

In addition to his expertise in the health care industry, Mr. Oberman has a nationwide practice that focuses on all facets of contractual disputes, including corporate governance, fiduciary duty, trade secrets, unfair competition, covenants not to compete, trademark and copyright infringement, fraud, and deceptive trade practices, and other business-related matters. Mr. Oberman also represents clients throughout the United States in a wide range of practice areas, including mergers & acquisitions, partnership agreements, commercial real estate, entity formation, employment law, commercial leasing, intellectual property, and HIPAA/OSHA compliance.

Mr. Oberman is a national lecturer and has published articles in the U.S. and Canada.

LinkedIn

Oberman Law Firm

Oberman Law Firm has a long history of civic service, noted national, regional, and local clients, and stands among the Southeast’s eminent and fast-growing full-service law firms. Oberman Law Firm’s areas of practice include Business Planning, Commercial & Technology Transactions, Corporate, Employment & Labor, Estate Planning, Health Care, Intellectual Property, Litigation, Privacy & Data Security, and Real Estate.

By meeting their client’s goals and becoming a trusted partner and advocate for our clients, their attorneys are recognized as legal go-getters who provide value-added service. Their attorneys understand that in a rapidly changing legal market, clients have new expectations, constantly evolving choices, and operate in an environment of heightened reputational and commercial risk.

Oberman Law Firm’s strength is its ability to solve complex legal problems by collaborating across borders and practice areas.

Connect with Oberman Law Firm:

Company website | LinkedIn | Twitter

Tagged With: Advisory Insights, Advisory Insights Podcast, dental practices, employee travel time, employment law, Oberman Law, Oberman Law Firm, Stuart Oberman, Travel Time

Dan Aronoff, FranNet of Middle & West Tennessee

November 23, 2022 by John Ray

Dan Aronoff
Hello, Self . . .
Dan Aronoff, FranNet of Middle & West Tennessee
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Dan Aronoff

Dan Aronoff, FranNet of Middle & West Tennessee (Hello, Self… Episode 7)

Dan Aronoff, Owner of FranNet of Middle & West Tennessee was Patricia Leonard’s guest on this episode of Hello, Self…Dan shared about his career journey and the events that led him to get into franchise coaching. He and Patricia talked about the key factors before starting a business, considerations and benefits when choosing to buy a franchise, the importance of community for business owners, and much more.

Hello, Self… is presented by Patricia Leonard & Associates  and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

FranNet of Middle & West Tennessee

FranNet of Middle & West Tennessee provides no-cost franchise consulting, guidance, information, and networking to individuals who are interested in starting their own business through franchise ownership. Their business consultants in Nashville, TN, are experts in helping clients evaluate the various types of business opportunities in their local marketplace and choosing concepts that meet their desired financial outcomes, work-life balance, investment tolerance, and personal values.

FranNet’s goal is to not only help entrepreneurs’ dreams of business ownership come true but to help people make sound decisions that give them the best chance for future success. Contact them to learn more, or visit them online to take a free assessment.

Company website | Facebook  | Twitter

Dan Aronoff, Owner, FranNet of Middle & West Tennessee

Dan Aronoff, Owner, FranNet of Middle & West Tennessee

Dan Aronoff is the owner of FranNet of Middle and West Tennessee. He provides free consultations to individuals who are seriously seeking business ownership opportunities. Dan works to match the personal, professional and financial goals of his clients with carefully selected national franchise companies. He further coaches his clients on how to thoroughly search for and evaluate franchise opportunities so that franchising can be seen as a safe and affordable way to be a business owner. He is an avid supporter of the franchise system and understands the importance of getting that right match for his clients.

Dan has over 20 years of business experience working for both small and large companies, most notably in the human resources arena. He started his career with Exxon Corporation and held several management positions in Texas, Louisiana and Illinois. Dan’s next stop was consumer-foods giant Kraft Foods. Here Dan managed employee relations and career development responsibilities for the R&D division and played an integral role in merging Nabisco into the Kraft Foods family. Prior to FranNet, Dan worked for the family business (Goldner Associates), a promotional products and advertising specialties company, in an advisory capacity helping with strategic planning, project management and growth initiatives.

Dan is now living his dream of business ownership with FranNet and is devoted to coaching others on the benefits of owning their own business. Call and schedule a no cost consultation today!

LinkedIn

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN.  She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist.  Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language.  Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development.   Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order!  Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

Tagged With: Business Owners, Dan Aronoff, Entrepreneurs, franchise businesses, FranNet of Tennessee, Hello Self Moments, Hello Self Podcast, Patricia Leonard, Patricia Leonard & Associates

Gratitude as a Business Strategy

November 22, 2022 by John Ray

Gratitude as a Business Strategy
North Fulton Studio
Gratitude as a Business Strategy
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Gratitude as a Business Strategy

Gratitude as a Business Strategy

The benefits of actively practiced gratitude for an individual’s health and well-being are widely documented. What would happen in your business if you decided to make gratitude an actively practiced piece of your business strategy?

The Price and Value Journey is presented by John Ray and produced by the North Fulton studio of Business RadioX®.

TRANSCRIPT

John Ray: [00:00:00] Hello again. I’m John Ray on The Price and Value Journey. The science behind the beneficial effects of gratitude gets deeper and more compelling as more research is published and updated. Most of the studies which have been published on the effects of gratitude support an association between gratitude and an individual’s well-being.

John Ray: [00:00:25] The head of the Division of Biologic Psychology at Duke University Medical Center says that, if gratitude were a drug, “it would be the world’s best selling product with a health maintenance indication for every major organ system.” The benefits, it seems, span an individual’s physical, psychological, and social wellbeing.

John Ray: [00:00:49] According to Robert Emmons, a leading researcher in gratitude studies, people who practice gratitude consistently report benefits across the physical, psychological, and social spectrums.

John Ray: [00:01:04] Well, let’s expand that idea beyond us as individuals. What would your business look like if you made gratitude part of your everyday operating strategy? What would happen if the conscious practice of gratitude was as natural a part of your business as opening the doors every day, or checking email, or bouncing the cash drawer, or making payroll?

John Ray: [00:01:29] I’m not just talking about sending thank you notes to clients, although that’s probably a good baseline to start if you’re not doing that. But gratitude is more than just thank you notes or client gifts. I’m referring to cultivating an attitude of thankfulness, which is deep in your core as a business owner.

John Ray: [00:01:52] Maybe it’s writing a thank you note to someone who has helped you with a suggestion they’ve made, one which seemed insignificant to them at the time. It could be keeping a gratitude journal for your business, making notes about people and events which have made an impact on you and your business. Maybe it’s spending daily time and conscious reflection or meditation on something you’ve learned that day. Or maybe an event you attended from which you gained something that helped you in your business. It could involve stopping and pausing in a moment of thankfulness before you turn the key in the door to open up in the morning or before you turn on your computer.

John Ray: [00:02:37] Some time ago, I received a note from a business friend of mine who puts this principle into practice in quite a beautiful way. She writes, “This is a busy, busy time. I am exhausted, but we are very grateful. We have had long days and worked all week, including today, Sunday. I appreciate you so much. You were the first one that welcomed me, made me feel at home, and started helping me right away. And for that, I am forever grateful.” Wow, what a note to receive.

John Ray: [00:03:12] But most importantly, this business owner really gets it. This note wasn’t written to me to get my business. Although I’m a client of hers, I’m a tiny fraction of the sales of her business. This note was written from a deep sense of gratitude for life enjoyed, even the hectic, tiring life of a small business owner. Despite the exhaustion, the headaches, dealing with employees who flake out, and having days where everything seems to just go wrong, this individual is centered enough to express an attitude of joy and meaning.

John Ray: [00:03:54] I encourage you, and myself, as I speak these words – I’m more a student than a teacher, for sure – I encourage all of us to use this Thanksgiving season to reflect on adopting a practice of gratitude not only in our personal lives, but in the life of your business, as a strategy in your business. You might tap into a deeper vein of satisfaction with your business than you ever thought possible. Happy Thanksgiving.

John Ray: [00:04:27] I’m John Ray on The Price and Value Journey. Past episodes of this series can be found at pricevaluejourney.com. Or if you’d like to send me a note directly, feel free, my email is john@johnray.co. Thank you for joining me.

About The Price and Value Journey

The title of this show describes the journey all professional services providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire and trying to do all that at pricing which reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line as well as the mindset you bring to your business.

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray The Price and Value Journey
John Ray, Host of “The Price and Value Journey”

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

In his other business, John is a Studio Owner, Producer, and Show Host with Business RadioX®, and works with business owners who want to do their own podcast. As a veteran B2B services provider, John’s special sauce is coaching B2B professionals to use a podcast to build relationships in a non-salesy way which translate into revenue.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,600 podcast episodes.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: business strategy, gratitude, ohn Ray, Price and Value Journey, pricing, professional services, professional services providers, solopreneurs, thankfulness, value, value pricing

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