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Ehab Jaleel, Amana Academy Charter Schools

April 25, 2022 by John Ray

Amana Academy
North Fulton Business Radio
Ehab Jaleel, Amana Academy Charter Schools
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Amana Academy

Ehab Jaleel, Amana Academy Charter Schools (North Fulton Business Radio, Episode 448)

With a diverse population of over eight hundred students, Amana Academy Charter School is a unique K-8 school using the Expeditionary Learning (EL) model for its curriculum. Ehab Jaleel, Executive Director, and host John Ray talked about the EL learning model, what the children learn and experience, the partnership with the Girl Scouts of Greater Atlanta which has resulted in their new West Atlanta Campus, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Amana Academy Charter Schools

Amana Academy is a K-8 tuition-free public charter school open to all students who are eligible to attend Fulton County Schools.

Considered among the most well-regarded charter schools in the state of Georgia, Amana Academy’s Alpharetta campus was established in 2005 and authorized by the Georgia Department of Education and the Fulton County Schools system.

Amana chose the Harvard-based EL Education (Expeditionary Learning) model* because of its equal emphasis on academic achievement and character education. With high standardized test scores, an integrated STEM curriculum, a focus on stewardship and ethical character, and Arabic world-language instruction across all grade levels, Amana is a success story in the world of whole-child education.

Website | LinkedIn | Facebook | Twitter

Ehab Jaleel, Executive Director, Amana Academy Charter Schools

Ehab Jaleel, Executive Director, Amana Academy Charter Schools

Ehab Jaleel has a zeal for pursuing innovation and mobilizing new ventures with an eye toward making a difference in his community and the world. He aspires to be a “weaver”—building community connections and weaving a rich social fabric.

A graduate of the Leadership Atlanta class of 2016, Ehab is a corporate professional turned nonprofit leader/educator. He is Executive Director of Amana Academy Charter Schools, an emerging network of metro-Atlanta public schools. He co-founded Amana’s flagship school in 2005 in Alpharetta, GA, a STEM-themed EL Education credentialed Title-1 school that is among the highest performing schools in Georgia. Amana’s first replica school is in partnership with Girl Scouts of Greater Atlanta at their Camp Timber Ridge.

Ehab’s education and community focus extends to a number of organizations including the Greater North Fulton Chamber of Commerce’s Tech400 Committee, the Advisory Council for North Fulton Community Charities, as a board member of the Atlanta International Night Market, and as a Regional Director for the Georgia Tech President Scholars Selection Committee. He led the governance committee on the Board of Directors for the Georgia Charter Schools Association, and he served as a board member at U-Beyond, a youth mentorship & professional development organization. 

In 2014 Ehab was included in the list of Georgia’s 100 Most Influential Muslims; and in 2015, The Alif Institute recognized him with the Arab American High Achiever award.

Born in Jordan, Ehab immigrated to the United States at the age of six and resided in Albany, NY until his family moved to Florida’s Tampa Bay area.  He has also lived in Louisville, KY while working for General Electric, but most of his adult life has been in metro-Atlanta where he earned degrees in Mechanical Engineering and Applied Psychology from the Georgia Institute of Technology, and where he worked at The Coca-Cola Company’s headquarters in operational marketing and innovation roles for fifteen years.  

Ehab resides in Milton, Georgia with his wife Lara ‘Lemiya’ Alexander. They have three adult daughters, the eldest an equestrian, the second a veteran of the U.S. Army’s 82nd Airborne Division, and the youngest attending his alma mater studying Environmental Public Policy and minoring in Japanese.  He is a foodie who enjoys global travel, fitness, outdoor adventure, and following Formula 1 racing.

LinkedIn

Questions and Topics in this Interview:

  • What are charter schools? How did Amana get started?
  • Why did you make the switch from the corporate world to running a school?
  • How do you see yourself fitting into the North Fulton landscape?
  • What is the student experience at Amana? How does it benefit them? Where do your students come from?
  • How do families find you?
  • Where do they go after 8th grade?
  • Education was in the news quite a bit during the pandemic. How did your school navigate it; and how will emerging trends affect your organization and the education sector in general? Are there lessons for leaders?
  • We hear you are expanding with a very innovative partnership with Girl Scouts. Tell us more about that.
  • What local partnerships do you have going?
  • How can the community get involved and help with your mission?

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

 

Special thanks to A&S Culinary Concepts for their support of this edition of North Fulton Business Radio. A&S Culinary Concepts, based in Johns Creek, is an award-winning culinary studio, celebrated for corporate catering, corporate team building, Big Green Egg Boot Camps, and private group events. They also provide oven-ready, cooked from scratch meals to go they call “Let Us Cook for You.” To see their menus and events, go to their website or call 678-336-9196.

Tagged With: Amana Academy Charter Schools, charter schools, education, Ehab Jaleel, Fulton County Schools, Girl Scouts, Girl Scouts of Greater Atlanta, North Fulton, North Fulton Business Radio, renasant bank

Dr. Zach Powell, Georgia Dental Association and Powell Dentistry Group

April 22, 2022 by John Ray

Dr. Zach Powell
Dental Business Radio
Dr. Zach Powell, Georgia Dental Association and Powell Dentistry Group
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Dr. Zach Powell

Dr. Zach Powell, Georgia Dental Association and Powell Dentistry Group (Dental Business Radio, Episode 29)

Dr. Zach Powell, this year’s President of the Georgia Dental Association, joined host Patrick O’Rourke to talk about the GDA. Dr. Powell laid out the mission and initiatives of the GDA, discussed his recent travels all over the state to meet with members, and his commitment to dentistry as a profession. He and Patrick also talked about the upcoming summer meeting of the GDA, the impact GDA was able to have during COVID to get dentists back to work to serve patients, the GDA Foundation, and much more.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by the North Fulton studio of Business RadioX®.

Powell Dentistry Group

Powell Dentistry Group specializes in practice management, consultation, transitions, and acquisitions. Dr. Powell serves as the company’s CEO. PFD has owned and managed twelve dental offices in 20 years.

Currently, it encompasses four practices throughout southeastern Georgia: Dentistry in Redfern, serving Saint Simons Island and Sea Island; Brunswick Smiles, serving Glynn and MacIntosh Counties including Brunswick and the Golden Isles; Blackshear Family Dentistry, serving Pierce, Wayne, and Ware Counties; and Alma Family Dentistry, serving Bacon and Douglas Counties.

Dr. Powell himself practices on Saint Simons Island in Redfern Village where his business offices are also headquartered. The Powell Dentistry Group employs 35 team members, including a CFO, COO, and five dentist associates.

Zachary Powell, DMD, Owner, Powell Dentistry Group and President, Georgia Dental Association

Dr. Zach Powell, President, Georgia Dental Association

Dr. Zachary Powell is a general dentist specializing in comprehensive, implant, and family dentistry. He is a Georgia native and graduated from both the University of Georgia and the Medical College of Georgia (now Augusta University). He has been in private practice for 23 years and owned multiple offices.

Dr. Powell is deeply dedicated to his profession and enjoys treating patients of all ages, from all walks of life, all over the great state of Georgia. Additionally, he works as a dental and business consultant throughout the state and has extensive experience in medical/dental office and real estate development. He possesses 25 years of leadership experience in both a professional and civic capacity.

His professional service experience includes positions held at local, state, and national levels and he currently serves as the President of the Georgia Dental Association. Dr. Powell is an honorary fellow with both the Pierre Fauchard Academy and the GDA and has been named to the University of Georgia’s Bulldog 100 twice. Dr. Powell serves on several boards including the Affinity Bank Dental Advisory Board. His commitment to ethics, patient advocacy, and grassroots organized dentistry are the hallmarks of his career.

Connect with Dr. Powell on LinkedIn and follow Powell Dentistry Group on Facebook.

About Dental Business Radio

Patrick O'Rourke
Patrick O’Rourke, Host of “Dental Business Radio”

Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

Practice Quotient

Dental Business Radio is sponsored by Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient

Website | LinkedIn | Facebook | Twitter

Tagged With: Dental Business Radio, Dr. Zach Powell, GDA, Georgia Dentistry Association, Patrick O'Rourke, Powell Dentistry Group, PPO Negotiations & Analysis, PPO network contract analytics, Practice Quotient

John Ray, Business RadioX® and Ray Business Advisors

April 22, 2022 by John Ray

John Ray
North Fulton Studio
John Ray, Business RadioX® and Ray Business Advisors
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John Ray

John Ray, Business RadioX® and Ray Business Advisors (The Exit Exchange, Episode 13)

The tables were turned on this edition of The Exit Exchange, as regular co-host John Ray was also the guest, interviewed by co-hosts David Shavzin and Mike Rosenthal. John is the owner of the North Fulton studio of Business RadioX®, which produces The Exit Exchange, as well as the owner of Ray Business Advisors. John explained why professional services providers and other business owners should have a podcast, the way a podcast can be positioned to create definable ROI, and success stories. He also discussed his pricing consulting work, why pricing is a particular problem for professional services providers, and his podcast, The Price and Value Journey. John also shared why he and his firm is a Platinum Sponsor of XPX Atlanta and the success factors of the organization which make his membership and sponsorship so valuable.

This episode of The Exit Exchange was co-hosted by David Shavzin and Mike Rosenthal and is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta.

John Ray, Owner, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray, Owner, North Fulton – Business RadioX, and Owner, Ray Business Advisors

John Ray helps B2B professionals who need help building relationships which translate into revenue. Yes, John and his team plan, produce, and promote shows for their clients, but clients receive more than just that. The value they receive is the ability to open the door to hard-to-reach prospects, nurture existing relationships with clients, and to reactivate past prospects or clients in an elegant, non-salesy way.

Business RadioX – North Fulton operates as a member of the Business RadioX® national network of studio partners who serve as the “Voice of Business” in their local markets, helping local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,300 podcast episodes.

John also owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

His podcast, The Price and Value Journey, addresses the pricing problems solo and small firm professional services providers face, as well as other challenges they confront in running their practice.

Connect with John:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

The Exit Planning Exchange Atlanta

The Exit Planning Exchange Atlanta (XPX) is a diverse group of professionals with a common goal: working collaboratively to assist business owners with a sale or business transition. XPX Atlanta is an association of advisors who provide professionalism, principles, and education to the heart of the middle market. Our members work with business owners through all stages of the private company life cycle: business value growth, business value transfer, and owner life and legacy. Our Vision: To fundamentally changing the trajectory of exit planning services in the Southeast United States. XPX Atlanta delivers a collaborative-based networking exchange with broad representation of exit planning competencies. Learn more about XPX Atlanta and why you should consider joining our community: https://exitplanningexchange.com/atlanta.

The Exit Exchange is produced by John Ray in the North Fulton studio of Business RadioX® in Alpharetta. The show archive can be found at xpxatlantaradio.com.

John Ray and Business RadioX are Platinum Sponsors of XPX Atlanta.

Tagged With: b2b podcasting, Business RadioX, David Shavzin, John Ray, Mike Rosenthal, monetize podcasts, North Fulton Business Radio X, north fulton business radiox, podcast marketing, pricing, The Exit Exchange, The Price and Value Journey, value, XPX Atlanta

Pricing For a Professional Speaker

April 22, 2022 by John Ray

Pricing for a Professional Speaker
North Fulton Studio
Pricing For a Professional Speaker
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Pricing for a Professional Speaker

Pricing for a Professional Speaker

A story on value pricing for a professional speaker:  once he ignored the advice he received about “pricing himself out of the market” and priced relative to the value he offered, it completely changed the trajectory of his business.

The Price and Value Journey is presented by John Ray and produced by the North Fulton studio of Business RadioX®.

TRANSCRIPT

John Ray: [00:00:00] Hello. I’m John Ray on the Price and Value Journey.

John Ray: [00:00:03] Kyle Maynard was born with a rare condition called congenital amputation, which left him with arms that end at his elbows and legs that end near his knees. While those circumstances might seem debilitating, Kyle has lived an extraordinarily full life as an entrepreneur, bestselling author, and award-winning extreme athlete. He was the first man to bear-crawl to the top of Mount Kilimanjaro that’s 19,340 feet, the highest mountain in Africa, and to the summit of Argentina’s Mt. Aconcagua, 22,838 feet, the highest peak in both the western and southern hemispheres. Now, I barely made it to the summit of Mount Rainier that’s 14,400 feet on two legs and two feet, and this man bear-crawled to the summits of the highest peaks on two different continents, extraordinary isn’t even an adequate word.

John Ray: [00:01:07] So, Kyle is also a keynote speaker. So, let’s imagine for a moment that I’m booking him for a conference I’m running. After reading Kyle’s story, my thought is most likely to be something along the lines of, wow, this man will light up our group big time. I can hear the robust applause after Kyle’s speech in my head. I can imagine the enthusiastic reactions I’ll read through both comments and after conference surveys that I’ll get for this speaker that I booked.

John Ray: [00:01:39] Now, all those thoughts represent perceived value, and that perceived value is quite high, wouldn’t you agree? As a professional services provider like Kyle, when you price your services, you basically have two choices. One option involves listening to the voices in your head, or those of maybe well-meaning friends or colleagues on how you need to keep your fees low, because “others don’t charge as much”, or you don’t want to price yourself out of range, whatever that means, or you can ignore those voices as Kyle has, and price relative to the value, both perceived and tangible value now that you deliver.

John Ray: [00:02:26] Kyle was profiled in the book Tribe of Mentors by Tim Ferriss, and here’s what Kyle had to say about the worst advice he’d ever received. He says, “The worst advice I’ve ever been given was to not increase the fee I charge to give a keynote speech. I was told I would price myself out of the market. I didn’t have enough recent media coverage to compete against well-known speakers, blah, blah, blah. I decided to raise my price anyway, incrementally at first, and then I doubled it. Now, I have twice as many inquiries and people even negotiate with me less. I wish I had done it earlier. It’s given me much more freedom. As I write this, I’m spending a week on a yacht in Croatia and the rest of the summer traveling through Europe. Time is the only thing we can’t get back. Hopefully, by the time you read this, I’ll be on my way to doubling it again.”

John Ray: [00:03:28] Now, you don’t have to have crawled up Mount Kilimanjaro to price adequately. Whatever your superpower, have a value conversation, determine the tangible and perceived value that you’re offering to that client sitting in front of you, and then price to receive a slice of the value that you deliver.

John Ray: [00:03:49] I’m John Ray on the Price and Value Journey. You can find past episodes of this series at pricevaluejourney.com. If you’d like to send a note directly, you can send one to john@johnray.co. Thank you for joining me.

 

 

About The Price and Value Journey

The title of this show describes the journey all professional services providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire and trying to do all that at pricing which reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line as well as the mindset you bring to your business.

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray The Price and Value Journey
John Ray, Host of “The Price and Value Journey”

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

In his other business, John is a Studio Owner, Producer, and Show Host with Business RadioX®, and works with business owners who want to do their own podcast. As a veteran B2B services provider, John’s special sauce is coaching B2B professionals to use a podcast to build relationships in a non-salesy way which translate into revenue.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Nashville Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,300 podcast episodes.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: John Ray, Price and Value Journey, pricing, pricing for a professional speaker, professional services providers, professional speaker, professional speaking, selling professional services, solopreneurs, The Price and Value Journey, value, value pricing

Jessica Stevens, My Georgia Plumber, Troy Cobb, Cinch I.T., and Jesslyn Rollins, Biolyte

April 21, 2022 by John Ray

My Georgia Plumber
Family Business Radio
Jessica Stevens, My Georgia Plumber, Troy Cobb, Cinch I.T., and Jesslyn Rollins, Biolyte
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My Georgia Plumber

Jessica Stevens, My Georgia Plumber, Troy Cobb, Cinch I.T., and Jesslyn Rollins, Biolyte (Family Business Radio, Episode 31)

Anthony Chen welcomed three superb guests to this episode of Family Business Radio. Jessica Stevens with My Georgia Plumber, Troy Cobb of Cinch I.T., and Jesslyn Rollins from Biolyte all shared the services they offer and what makes their business stand out from the rest. Jessica highlighted My Georgia Plumber’s level of service and their ability to handle all plumbing needs and provide preventative maintenance. My Georgia Plumber is hiring and is looking for anyone who may be interested in the plumbing trade. They will fully train you!

Troy Cobb discussed his foresight that his industry was changing and decided to purchase a franchise of Cinch I.T. He mentioned that his firm is focused on exceptional, friendly service and providing preventative maintenance to stay on top of his client’s IT needs.

Jesslyn Rollins with Biolyte described the need which led her dad to invent Biolyte, and her personal journey to becoming involved. She clarified who the product is great for and where it is available for purchase.

In Anthony’s closing comments, he spoke of getting outside your comfort zone, going for the dreams that are important to you, and allowing the financial planning to follow based on the quality of life you want.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network.

Jessica Stevens, Marketing Director, My Georgia Plumber

Jessica Stevens, Marketing Director, My Georgia Plumber

Jessica is the Marketing Director for My Georgia Plumber and has been with the company since December 2019. She lives in Woodstock, Georgia.

For over 30 years, the staff at My Georgia Plumber has been providing exceptional residential and light commercial plumbing and gas services in Cherokee, Cobb, Fulton, and Forsyth counties and surrounding areas. Excellent workmanship and unparalleled customer service have earned them the reputation as Georgia’s best plumbing contractor.

 

LinkedIn | Company website | Company LinkedIn | Company Facebook

 

Cinch I.T.

Cinch I.T., Inc. was established in 2004. Like so many computer support companies, it started as a one-man shop in a 10×10 office with no windows. But even then, the focus was on building great relationships with their clients. Over the years, Cinch I.T. has been fortunate enough to see unbelievable growth.

They have added some of the most brilliant minds in our industry to the team, expanded into a 12,000 sq ft corporate office complex, and we have been honored to receive numerous awards, including being named one of the Top 501 Managed Service Providers Globally by Future Channels.

Cinch I.T. has established itself as one of the most highly-regarded I.T. companies and computer service providers in the United States. The reason is simple. They have spent years shaping the entire company to meet YOUR needs.

With Support plans designed to create lasting relationships, together they ensure immediate and long-term success.

Company website | LinkedIn |  Facebook | Twitter

Troy Cobb, Owner and Sales Director, Cinch I.T.

Troy Cobb, Owner and Sales Director, Cinch I.T.

Troy A. Cobb – MBA, 15+ Years in I.T. and business management – Owner of TRCO I.T. Service, LLC dba Cinch I.T. Sandy Springs, GA. Troy Cobb is the owner of Cinch I.T. Vinings office in the Atlanta Metro Area. Troy started his career in high-tech electronics as a Desert Shield/Storm Marine. After serving in the USMC for 10 years, Troy embarked on a career with a private company where he specialized in I.T./A.V. Integration for multiple vertical markets to include: Digital Cinema, 3D Virtual Reality, Simulation/Training.

After 20+ years in the field COVID offered an opportunity to branch out on his own so he did. Troy preferred a franchise model over starting from scratch. After searching the franchise market, Troy happened upon Cinch I.T. He immediately understood the services Cinch provided to the outsourced I.T. market because his former employer utilized outsourced I.T., and Troy understood the pain points on a personal level because of that experience. After interviewing with the Franchisor, Troy’s mind was made up. Cinch’s focus is on customer service first and foremost and the franchise offers a comprehensive package of services to its clients. Troy bought his first territory back in January of 2021 and is experiencing rapid growth.

LinkedIn

Biolyte

BIOLYTE is the first liquid supplement that offers the same benefits as IV rehydration therapy but in a drinkable form. The founder, a board-certified Anesthesiologist, Dr. Rollins, wanted to create a product that would bring the IV bag home to his wife when she was going through breast cancer. He used his experience in the hospital tailoring IV bags to his patient’s needs, to create BIOLYTE, the first IV in a bottle.

Today, BIOLYTE helps everyday people relieve headaches, fatigue, and nausea due to dehydration. You can find BIOLYTE in 15,000+ Retail locations across the USA.
Company website | LinkedIn | Facebook | Instagram

Jesslyn Rollins, CEO, Biolyte

Jesslyn Rollins, CEO, Biolyte

Jesslyn Rollins has a track record of bringing ideas to life. When her father, an Anesthesiologist, asked her to head up sales for his new supplement, BIOLYTE®, the IV in a bottle®, she hit the streets and sold it out of her Toyota Highlander.

Four years later, Jesslyn is now the CEO and BIOLYTE is a multi-million dollar business. Jesslyn’s leadership style is understanding, creative, and a tidal wave of energy. Her two main roles at BIOLYTE are to create the most enriching environment for every BIOLYTE Team Member and to ensure all aspects of the company are executing on BIOLYTE’s central vision – helping people feel better.

She grew up and lives in Atlanta, Georgia with her husband she affectionately calls, “Key.” She graduated Magna Cum Laude from the University of Georgia and majored in Theatre and Communications with a minor in Human Development. She loves animals (especially ducks), handcrafted cocktails, dancing, and like her dad, exploring the outdoors on anything with a motor.

LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Lighthouse Financial, and Host of “Family Business Radio”

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Tagged With: Anthony Chen, BIOLYTE, Cinch I.T., Family Business Radio, Jessica Stevens, Jesslyn Rollins, Lighthouse Financial Network, My Georgia Plumber, Troy Cobb

Ian Fishman, Fish Sounds Voice Over

April 21, 2022 by John Ray

Ian Fishman
Minneapolis St. Paul Business Radio
Ian Fishman, Fish Sounds Voice Over
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Ian Fishman

Ian Fishman, Fish Sounds Voice Over (Minneapolis-St. Paul Business Radio, Episode 37)

Ian Fishman with Fish Sounds Voice Over has developed a voice talent career based on his age, personality, and training. He and host John Ray discussed how he got into voice-over work, how he developed his business and clients, the audition process, the ways voice styles have changed over the decades, and much more.

Minneapolis-St. Paul Business Radio is produced virtually by the Minneapolis St. Paul studio of Business RadioX®.

Ian Fishman, Voice Over Talent, Fish Sounds Voice Over

Ian Fishman, Voice Over Talent, Fish Sounds Voice Over

An award-winning, full-time voice-over actor based in Minneapolis, MN, Ian Fishman lends his voice skills to hundreds of campaigns worldwide each year. He is the voice behind Fish Sounds Voice Over and High End Voice Over, one of the two voices behind Millennial Voiceover and the offshoot sketch series Stock Foto Films, and a co-founder of the all-progressive Blue Wave Voiceover Collective.

Ian specializes in:

-Warm, friendly, upbeat, and conversational Commercials | Automotive | Industrials | eLearning and Online Trainings | IVR/Phone Messaging
-Earnest, off-beat and deadpan characters for Cartoons | Video Games | Commercials
-Intelligent, earnest & heartfelt narration for eLearning | Explainers | Whiteboard Videos | Audiobooks | PSA

Ian delivers broadcast-quality, error-free audio and immediate & clear communication.

When he’s not in the booth, he’s a comedy writer, director, and editor, currently working with the satirical news outlets the Hard Times and Oregano. He is a “human puppy” and allegedly a very good eater.

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Questions and Topics Discussed in this Episode

  • Everybody knows about TV and radio commercials, but where else does professional voice-over come into play for a small business?
  • Why should a business make a point to invest in quality, professional voiceover?
  • Why have the voices we hear in commercials changed so much in the last 20 years?
  • What does running a voiceover business look like, day-to-day and year-to-year?
  • How did you get started in voiceover?
  • Where can I find quality voiceover for my business?

Minneapolis-St. Paul Business Radio is hosted by John Ray and produced virtually from the Minneapolis St. Paul studio of Business RadioX®.  You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Tagged With: Fish Sounds Voice Over, Ian Fishman, Minneapolis St Paul Business Radio, Voice Talent

Decision Vision Episode 165: Should I Pursue Non-Dilutive Funding for my Start-up? – An Interview Lauren Cascio, Gulp Data

April 21, 2022 by John Ray

Gulp Data
Decision Vision
Decision Vision Episode 165: Should I Pursue Non-Dilutive Funding for my Start-up? - An Interview Lauren Cascio, Gulp Data
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Gulp Data

Decision Vision Episode 165: Should I Pursue Non-Dilutive Funding for my Start-up? – An Interview Lauren Cascio, Gulp Data

Lauren Cascio, President of Gulp Data, was host Mike Blake’s guest to explore if start-ups should be looking for non-dilutive funding. They discussed the difference between non-dilutive and dilutive funding, different types of non-dilutive funding, risks and restrictions, the companies it works best for, and much more. Decision Vision is presented by Brady Ware & Company and produced by the North Fulton studio of Business RadioX®.

Gulp Data

Gulp Data provides non-dilutive funding to early-stage companies using their data as collateral.

Unlike other sources of funding, Gulp Data recognizes your data as an asset. Use it as collateral for your loan – they make a secure, temporary copy that is held in escrow and released once you’re done. Gulp Data provides the capital you need now, at a lower cost, and without the hooks.

Gulp Data ensures you keep your equity and your board seats. They aim to close loans with minimal touchpoints and in less than two weeks.

Company website | LinkedIn

Lauren Cascio, President, Gulp Data

Lauren Cascio, President, Gulp Data

Lauren Cascio is the founder of Gulp Data, a company providing non-dilutive funding using data assets as collateral. She also recently founded aKinned, a seed fund backing healthcare in Africa. Prior to her recent move into funding, she co-founded abartysHealth, a growth stage health-tech company, where she ran product, data, and development for six years. She is a proven angel investor and an active tech ecosystem builder, successfully advising and mentoring dozens of companies through go-to-market, data monetization and fundraising.

LinkedIn

 

Mike Blake, Brady Ware & Company

Mike Blake, Host of the “Decision Vision” podcast series

Michael Blake is the host of the Decision Vision podcast series and a Director of Brady Ware & Company. Mike specializes in the valuation of intellectual property-driven firms, such as software firms, aerospace firms, and professional services firms, most frequently in the capacity as a transaction advisor, helping clients obtain great outcomes from complex transaction opportunities. He is also a specialist in the appraisal of intellectual properties as stand-alone assets, such as software, trade secrets, and patents.

Mike has been a full-time business appraiser for 13 years with public accounting firms, boutique business appraisal firms, and an owner of his own firm. Prior to that, he spent 8 years in venture capital and investment banking, including transactions in the U.S., Israel, Russia, Ukraine, and Belarus.

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Brady Ware & Company

Brady Ware & Company is a regional full-service accounting and advisory firm which helps businesses and entrepreneurs make visions a reality. Brady Ware services clients nationally from its offices in Alpharetta, GA; Columbus and Dayton, OH; and Richmond, IN. The firm is growth-minded, committed to the regions in which they operate, and most importantly, they make significant investments in their people and service offerings to meet the changing financial needs of those they are privileged to serve. The firm is dedicated to providing results that make a difference for its clients.

Decision Vision Podcast Series

Decision Vision is a podcast covering topics and issues facing small business owners and connecting them with solutions from leading experts. This series is presented by Brady Ware & Company. If you are a decision-maker for a small business, we’d love to hear from you. Contact us at decisionvision@bradyware.com and make sure to listen to every Thursday to the Decision Vision podcast.

Past episodes of Decision Vision can be found at decisionvisionpodcast.com. Decision Vision is produced by John Ray and the North Fulton studio of Business RadioX®.

Connect with Brady Ware & Company:

Website | LinkedIn | Facebook | Twitter | Instagram

TRANSCRIPT

Intro: [00:00:01] Welcome to Decision Vision, a podcast series focusing on critical business decisions. Brought to you by Brady Ware & Company. Brady Ware is a regional, full-service accounting and advisory firm that helps businesses and entrepreneurs make visions a reality.

Mike Blake: [00:00:25] Welcome to Decision Vision, a podcast giving you, the listener, a clear vision to make great decisions. In each episode, we discuss the process of decision-making on a different topic from the business owners’ or executives’ perspective. We aren’t necessarily telling you what to do, but we can put you in a position to make an informed decision on your own and understand when you might need help along the way.

Mike Blake: [00:00:46] My name is Mike Blake, and I’m your host for today’s program. I’m a director at Brady Ware & Company, a full-service accounting firm based in Dayton, Ohio, with offices in Dayton; Columbus, Ohio; Richmond, Indiana; and Alpharetta, Georgia. I’m also managing partner of the Strategic Valuation and Advisory Services Practice, which brings clarity to the most important strategic decisions that business owners and executives face by presenting them with factual evidence for such decisions. Brady Ware is sponsoring this podcast.

Mike Blake: [00:01:15] If you would like to engage with me on social media with my Chart of the Day and other content, I’m on LinkedIn as myself and @unblakeable on Facebook, Twitter, Clubhouse, and Instagram. I also recently launched a new LinkedIn group called Unblakeable’s Group That Doesn’t Suck. So, please join that as well if you would like to engage.

Mike Blake: [00:01:32] Today’s topic is, should I pursue non-dilutive funding? And probably if I were more detail-oriented, I’d say should I pursue non-dilutive funding for startups because that’s really what this is talking about. And, I wasn’t able to find data for the entire non-dilutive funding market, but just the revenue-based financing market, which I’m sure we’ll touch upon today, is expected to reach $42 billion globally by 2027 according to Allied Market Research.

Mike Blake: [00:02:02] And revenue-based funding is fairly novel. I’ve actually had a couple of clients that have used it and there are now, in effect, providers of capital that will lend you money based on your expected revenue coming in. So, in a way, it’s kind of like purchase order financing. But instead of doing that with equipment, it’s generally made available to software as a service company.

Mike Blake: [00:02:30] And it turns out it’s a not very visible market, but it is a much larger one that I think most people realize. And I’ve never met a startup yet that isn’t interested in the question of how to fund their business. So, we leave no stone unturned here on the Decision Vision podcast, and I hope that you’ll agree that this is a useful topic. And, I’m really happy to have somebody on that knows a lot about this topic and really a lot about the venture game as a whole. She’s just going to be a fabulous guest and a fabulous interview today.

Mike Blake: [00:03:04] Lauren Cascio is founder of Gulp Data, a company providing non-dilutive funding using data assets as collateral. She also recently founded aKinned, a seed fund, backing health care in Africa. Prior to her recent move into funding, she co-founded Arbutus Health, a growth-stage health tech company, where she ran product data and development for six years. She is a proven angel investor and an active tech ecosystem builder, successfully advising and mentoring dozens of companies through go-to-market, data monetization, and fundraising. And joining us as our first guest from Puerto Rico, Lauren Cascio, welcome to the Decision Vision podcast.

Lauren Cascio: [00:03:44] Thanks, Mike. I’m so excited to be here and to represent Puerto Rico. How fun. There are a ton of entrepreneurs here.

Mike Blake: [00:03:51] So, for a lot of our listeners, I think their ears are perking up because I don’t know if they necessarily understand when we say non-dilutive funding, even what that is. So, can you take us through, how do you define to somebody what non-dilutive funding is and how does that compare to funding that actually is dilutive?

Lauren Cascio: [00:04:13] Yes. So, this is – by the way, this is one of my absolute favorite topics to cover with founders. This is something that a lot of founders have to learn about the hard way both equity financing and non-dilutive funding. And, it’s never easy or fun to learn about things the hard way, specifically when it’s something you’ve felt.

Lauren Cascio: [00:04:35] I have so many questions about funding and fundraising and what it was like. I now have experience on both sides of the table. So, simply put, non-dilutive funding is any capital that does not require you to give up equity or ownership. And that compares with dilutive funding, where dilutive funding requires you to give up equity or ownership in exchange for capital.

Lauren Cascio: [00:05:03] Dilutive funding also early on can require you to give up things like board seats and preferred equity, anti-dilution provisions, warrants, all of the things that early-stage founders typically think that they need to give up in the beginning of building their business. And there are some caveats to non-dilutive funding as well, specifically around venture debt. We’ll get into the different types. But, yeah, that’s it in a nutshell. It’s either giving up equity or not.

Mike Blake: [00:05:35] So, whether you’re new to the game or you just sort of watch it play out on Shark Tank, which is kind of the WWE version of venture capital, we typically hear about venture funding, the venture capitalists are the ones that get all the pub, they’re the ones that that everybody knows, the Peter Thiel’s of the world, and so forth. Why are some investors now trying to change the model? Especially since that model has worked very well, at least for investors, why are some investors interested in changing the model and providing capital that goes outside the raised capital sell stock kind of model?

Lauren Cascio: [00:06:15] Yeah. So, I don’t think that this is a new tool that VCs or investors are using, but essentially it can do a few things and I have some examples. So, it can definitely lower the risk for VCs by passing on risk to future investors. So, for example, a company that has raised a bunch of money, maybe $10 million, they are going to be eligible for, I don’t know, pretty what’s considered friendly venture debt terms where they’ll be paying interest rates of like 10, 12, 15% and they can probably find financing for about 25 to 50% of that capital. That’s usually later-stage companies that are raising more money, and in turn, the investors like this because they’re essentially passing on that risk to future investors. The life cycle of venture debt is that people raise it and then future rounds pay it off.

Lauren Cascio: [00:07:18] There are some other non-dilutive, and we haven’t gone into the types of non-dilutive funding yet, which I know we will. But there are other types of non-dilutive funding that can be complimentary to VC as well. So, in some cases, VCs have a limitation on the amount of follow-on they can provide into a company, or they have a capped amount of their total fund that they can make into a single investment.

Lauren Cascio: [00:07:45] So, if they want to preserve their position as the company goes on to raise later rounds but they just don’t have the spare capital or can’t make those investments, non-dilutive funding can help them preserve their position in those companies. It’s also – so, yeah, I think with market conditions like we saw last year, we saw insane markups in 2021. We saw valuations go through the roof, seeds, average seed-stage rounds, where I mean over 4 million, I think, in the US, and 2022 is not producing the same valuations.

Lauren Cascio: [00:08:26] And what that means is that investors are locked into these companies and these companies don’t have a choice because a lot of them can’t take a down round because of anti-dilution or whatever other terms they have with their current investors. And so, they’re looking to bridge and they’re looking to preserve their own position in the company, but also the position of their current investors. And so, when we see stagnant valuations, non-dilutive capital can be great. So, yes –

Mike Blake: [00:08:57] You said something that’s really interesting. I’m sorry to interrupt, but I told you we might go off script and we are in question too and that’s okay. But you said something I think is really intriguing and I’m not – it may have been intentional and that is that non-dilutive funding might be used to create effectively a synthetic anti-dilution position. Right? Anti-dilution, at least the way I see it, is considered a pretty onerous, almost punitive term. You don’t see it that often, thank God, because valuing anti-dilution is a nightmare. But on the other hand, you could achieve some anti-dilution by offering non-dilutive financing and sort of have your cake and eat it too.

Lauren Cascio: [00:09:41] Exactly. Exactly.

Mike Blake: [00:09:43] I mean the thought of that.

Lauren Cascio: [00:09:45] It takes – yeah. It really takes risks out of the game for investors. So, yeah.

Mike Blake: [00:09:51] So, one type of non-dilutive funding that I don’t want to talk a lot about today because I have a separate interview scheduled is grants, right? But there are a number of other forms of non-dilutive funding that are available and to the extent that you can. Can you talk a little bit about what other forms of nondilutive funding are out there?

Lauren Cascio: [00:10:15] Yes. All right. So, I won’t cover grants even though I love grants. So, I will definitely dial in for that podcast. All right. So, there are a ton of non-dilutive funding, mechanisms, tools. I think the one that most founders think of when they think of non-dilutive funding is venture debt. And, venture debt can be very predatory. And it can really kill an early-stage company because the interest rates are typically very high because the risk is very high for an early-stage company. And, there are covenants and rights typically in those agreements. And so, venture debt is one type that’s like a Silicon Valley Bank, Mercury, a few others that offer the services, a ton of independent lenders that offer these services. But that is like the typical of what founders think of. It’s either venture debt or VC but is not true.

Lauren Cascio: [00:11:24] So, you also have accelerators that offer non-dilutive funding. I personally have been part of an accelerator here in Puerto Rico some years ago called Parallel 18 that provided just non-dilutive cash, a cash grant for joining their accelerator. You have crowdfunding which is like Kickstarter, Indiegogo, and this is essentially people buying your future product. So, any time that people are buying a future part of the company, that’s non-dilutive funding. They are funding you to get started.

Lauren Cascio: [00:11:59] You have revenue-based financing, which you mentioned earlier. And, revenue-based financing is one of my favorite types of non-dilutive financing for early-stage companies that have MRR or ARR multiples. And, those are companies like Pipe and Founderpath, Uncapped. I think most of those companies do revenue-based financing and factoring, which is for invoices. And, it’s great if you have the metrics to qualify for revenue-based financing.

Mike Blake: [00:12:36] And MRR and ARR for those of us who aren’t necessarily in that world, that’s basically for your sustainable revenue or sustainable growing revenue.

Lauren Cascio: [00:12:45] Yes.

Mike Blake: [00:12:46] Right?

Lauren Cascio: [00:12:46] Sorry about that. Yeah.

Mike Blake: [00:12:47] Monthly run rate or annual run rate.

Lauren Cascio: [00:12:49] Yes. Sorry. So, yeah, it’s based on recurring. Well, I’m probably using acronyms. And I’m like, what? Don’t you know those acronyms? Yeah. Based on recurring revenue. So, predictable revenue. And then, they take a percentage of – so they’ll front you the money upfront, maybe 12 months of your monthly recurring revenue, and then you pay it off over time and they’re tapped into your bank account. They have some algorithms that tell you how much you’re eligible for and all of that.

Lauren Cascio: [00:13:21] You also have tax credits. And this is not something that a lot of companies think about, but it’s something that I have used myself living in Puerto Rico. There are other places like Australia that provide tax incentives typically in the form of income tax credits that you can then sell for cash and that’s just for doing research and development.

Lauren Cascio: [00:13:47] And then, you have government loans, like SBA loans, and you also have asset-backed lending. So, that can either be tangible assets or intangible assets like IP financing for patents and some other things. That was a mouthful. I’m sorry. There are a lot of different types of non-dilutive funding.

Mike Blake: [00:14:07] Well, yeah, look, it is a mouthful, but I think it’s really important because this is a world that I don’t think is very visible. Right? And, I share the same view with you in terms of venture debt. You know, it’s out there. But I don’t know that I’ve ever actually worked with or even met a company that has raised significant venture debt because either the terms themselves are so onerous, or if they’re not onerous the company is really in a point where it’s not really venture debt anymore anyway. It’s more like an SBA loan or something. And it’s like, wow, thanks a lot. We could have gotten money from nine other places. But, you know, not many people know about these other possibilities that are out there. And some companies have been very successful on that model.

Lauren Cascio: [00:14:58] Yeah. I’m actually really interested to hear how, for companies that were seeking revenue-based financing, how impacted their finances. I mean, I imagined it had a really positive impact.

Mike Blake: [00:15:14] Well, it did have a positive impact. And, I think what happens – I think what’s happened, at least in my experience, you know, the folks that are providing revenue financing are no dummies. Right? And, they do good due diligence to make sure that that’s a good investment or at least an investment that is at the appropriate risk level for their particular asset class. And, I think there’s a validation perspective there that is beneficial. And, there’s probably a little bit of selection bias too. I think the companies that are successful with revenue financing, they’ve achieved revenue financing because they were likely to be successful.

Lauren Cascio: [00:16:00] Yeah. Yeah. Yeah. It’s a special kind of company typically that is eligible or a good candidate for revenue-based financing because they’ve obviously proven product-market fit, which is a lot of the uncertainty and risk that you have in early-stage financing or early-stage companies. And so, yeah, they’re definitely not the only but definitely a strong candidate for success. I agree.

Mike Blake: [00:16:28] Now, some listeners may be hearing this and thinking that this non-dilutive financing may almost sound too good to be true. Is there a risk? Is there anybody that’s taking advantage of this, of the attractiveness of non-dilutive financing, and doing bad things with it? Is there a risk of being scammed in this space?

Lauren Cascio: [00:16:54] I don’t know if it’s being scammed. Probably, in a lot of – and this is not just for non-dilutive funding and raising debt. This happens all the time in VC. It’s being misled and founders who are so focused on getting back. So, regardless if you’re doing non-dilutive funding in most cases or equity financing, it is very distracting process for a founder. They are plucked from their day-to-day. Probably, their sales pipeline is suffering and their development pipeline is suffering because they can really only focus on either fundraising or running their company. You can’t do both well simultaneously. Probably, very few founders will say that they can.

Lauren Cascio: [00:17:45] It’s a distracting and time-consuming process. And so, what happens is that founders get to the finish line after doing all of this due diligence and creating data rooms and all of these things, maybe if they’re doing non-dilutive funding and it’s like one of the – we didn’t talk about this, but a hybrid like a convertible note. They’re just glad to be getting the money so they can get back to work and they ignore the fine print. They don’t seek the proper legal advice.

Lauren Cascio: [00:18:13] And so, yeah, they can be misled. They were unaware of certain covenants. They didn’t know that they were signing up for a conversion into preferred shares or whatever it is. You have to be really, really careful. So, the takeaway here is that the wrong venture debt can definitely kill a company if they’re unable to pay the principal. And, what you really need to understand is your worst-case scenario when you’re signing a document. If I’m unable to pay this back, what happens to my company? And you should be asking yourself that whether you’re raising non-dilutive financing or equity. It doesn’t matter. You should always know what happens in the worst-case scenario.

Lauren Cascio: [00:18:57] And so, yeah. I don’t want to see it’s too good to be true or that people are trying to scam you as an entrepreneur, but they definitely have their own best interests in mind. That said, we’re seeing a lot of innovation like the revenue-based financing companies, the factoring companies that have very standard product and very standard terms, which I love, kind of like what safe agreement did for raising equity as an early-stage founder. We’re just finding these standard terms. And that’s great because then you know what you’re getting and everyone’s getting the same thing. But, yeah, legal advice is worth it.

Mike Blake: [00:19:41] Yeah. I was going to say one of the takeaways there probably is that it’s important to have an attorney look this over for you if you’re not really comfortable reading agreements, especially because, you know, some of these platforms, particularly in the revenue-based financing area, do this thing entirely online. Right? And so, I didn’t go through one of the processes, but I suspect that if they are run entirely online and it’s basically a bot that’s going to approve your loan or not, right, you start off by asking, by answering some questions, and the next thing you know, you’re offered a loan and you’re given just a, hey, click to accept. And the next thing you know, right, you’ve got some things you didn’t realize you were agreeing to, and having a lawyer ride shotgun in that can be really important.

Lauren Cascio: [00:20:29] Yeah. Yeah, definitely. Even in the standard products, I agree. It’s really important to understand what you’re signing and what you’re getting into. And you should always, as an entrepreneur, I assume that’s the audience, you should always plan for worst case. And so your worst case in non-dilutive funding is, I’m not paying you back or I’m not paying the interest during the loan term, or I can’t pay the principal or a combination of both. What happens? Do they have security over the entire company? Can they shut down your company and sue you for the assets? You have to understand what you’re signing.

Lauren Cascio: [00:21:07] So, in venture debt, it’s possible. But in the more innovative asset-backed loans and revenue-based financing, factoring, tax credits, typically, no. Typically, I find them more founder-friendly. I’m a big supporter of founder-friendly terms.

Mike Blake: [00:21:31] So, let’s say somebody listening is interested and I’m sure somebody will be. They’re going to want to find out on their own where they might be able to obtain this non-dilutive funding. Sounds great. What’s the best way to go about identifying those sources? Is it as simple as a Google search or are there databases? Are there trade associations, conferences? What’s the best way to go find these sources?

Lauren Cascio: [00:21:57] I really wish that there was – this is something that people ask all the time. They’re like, well, how do you find out about all of these different resources? I wish there was a better collective resource for this in general. You know, it’s so funny when you’re starting a company, there’s a ton of information you can find online about how to raise VC, how to create a pitch deck, how to run all of these metrics of turn and customer acquisition cost, and pretty much give yourself a degree online on how to start a company. It never – like one of the things that it never touches non-dilutive funding sources. And so, I wish there was a better collective for this.

Lauren Cascio: [00:22:40] But for the most part, I think that you can actually just Google some resources and maybe later we’ll start a website that just gives out resources. I’m kidding. I’m not going to do that. But, yeah, you can Google. You can look for, for example, you can Google crowdfunding and you’ll probably find like Indiegogo and Kickstarter. You can look up government loans or like SBA. You can go through SBA. It has a ton of loans. Grants, we’re not going to talk about grants, but there are a bunch of resources for how to find SBIR and grants online.

Lauren Cascio: [00:23:18] For revenue-based financing, you would Google like revenue-based financing for SaaS companies or for service companies or whatever you’re doing and you’ll find, yeah, like Founders Factory, Pipe, Uncapped, those companies. For the tax credits, I think that this is really regional. So, I know really well the tax incentives, the R&D incentives in Puerto Rico, familiar a bit because of a project about the ones in Australia. But I think that this is really regional. So, depending on where you live, maybe like look up research and development, tax credits in wherever you are and they’re maybe –

Mike Blake: [00:24:02] Or ask your CPA.

Lauren Cascio: [00:24:02] Or ask – so that’s another thing that you’re bringing up a really good point, Mike, asking your CPA or your CFO. A lot of early-stage founders don’t have this resource.

Mike Blake: [00:24:14] Yeah.

Lauren Cascio: [00:24:15] Which is part of this problem because part of their job is to find this type of financing. And, it’s one of the last things that founders hire. I mean, you must know this.

Mike Blake: [00:24:26] Oh, yeah. Yeah. In fact, one of the first shows we ever did was, should I hire a CFO? Right? I mean, the answer is yes as soon as you can. But a lot of people don’t because initially, it is a cost center. Right? A CFO is not a profit center. So, that’s very hard. But it’s exactly questions like this that a good CFO can not only help you answer but navigate kind of what is the best – what’s the best model? What’s the best provider?

Mike Blake: [00:24:55] Now, correct me if I’m wrong, but I think one of the other areas, one of the other characteristics that differentiate non-dilutive financing from equity, venture capital, in particular, is it seems to me that a lot of non-dilutive financing is almost anonymous. Right? I see so many online providers where you may never necessarily meet one another and we’re going to get into the process a little bit.

Mike Blake: [00:25:23] Whereas, with equity financing the game, you know, there’s no – you don’t just walk into a venture capitalist office, say, hey, can I have some funding? Right? It’s all about, you got to know somebody. You’ve got to get introduced by one of their investee companies or their investors or something. And, that in itself is very much a barrier to entry for people that are raising capital. Right? If you’re not a very good network, it makes it really tough. But for non-dilutive financings, it’s a little bit different, isn’t it?

Lauren Cascio: [00:25:52] Yeah. Depending on the type of non-dilutive funding, it is. There are some really innovative companies that have put this new spin on revenue financing and factoring and asset-backed lending where you don’t even need to talk to anybody on the phone. You connect your bank account and some metrics about your business model, and they spit out a, you know, a loan amount. And I think it’s great because it’s leveling the playing field for founders that are outside of the circles that are outside of these geographies. And so, it doesn’t require you to be in this insulated inner circle of VCs and what used to be just like Silicon Valley or New York or wherever. Now, it’s expanding a bit post-COVID. But that’s wonderful.

Lauren Cascio: [00:26:47] And I think knowing, and this is where this goes back to having the CFO, knowing the best type of financing for whatever you built is really important because there’s a better fit of non-dilutive funding for each type of company. But, yeah, you would basically plug in your the metrics that they’re asking for. Due diligence is probably not nearly as bad as it is in venture capital and get a loan. And, some of these companies are doing loans in like a day. It’s crazy.

Mike Blake: [00:27:21] Yeah. And that part, I think, also makes it attractive, right? Because the other – one of the other pieces that makes venture capital unattractive is best-case scenario. It’s a months-long process. Right? And, for a startup, months is a lot of time.

Lauren Cascio: [00:27:37] Oh, yeah.

Mike Blake: [00:27:38] Companies live and die in a few months. Right? But, yeah, I was noticing this that it’s almost like some of these non-dilutive loan sources almost operate like online mortgage companies, right, or car lending companies. You put in some information and semi-instant approval. It’s remarkable.

Lauren Cascio: [00:28:00] Yeah. And there will be more of this as well. I think we are just in the beginning. You shared an exciting number at the beginning of this podcast and it’s a growing market. It’s going to, I don’t want to say it’s going to take over portions of VC because there’s just never enough funding. You can never have enough funding. So, just more companies will have capital available to them based on what they’ve built.

Mike Blake: [00:28:29] So, we’ve made a pretty good case that non-dilutive funding is pretty attractive. It’s pretty awesome. Are there – what is the role for venture capital going forward? I’m not sure that Mark Cuban and Peter Thiel are going to be put out of business any time soon. When might somebody kind of pump the brakes in going after non-dilutive funding and instead start seeking equity capital in spite of the shortcomings that we’ve discussed? When might a more traditional route actually be appropriate?

Lauren Cascio: [00:29:03] So, my one-line summary for this is they should always – I want to say – I believe they need to coexist. That equity funding and non-dilutive funding should coexist. There is a time and a place for both of them, and in some cases, there is a time and a place for them to coexist on the same round or at the same time.

Lauren Cascio: [00:29:30] So, even though I’ve had my share of bad experiences with equity funding and boards and venture debt personally, I believe that taking on equity partners or equity investors, pardon me, is really important when you’re making strategic moves in your industry. This is like when you’ve found product-market fit, at least a bit of it, you can repeat the customer a dozen times and they’re paying a similar price for it. And/or you’re ready for an alignment for scale or go public strategy or exit.

Lauren Cascio: [00:30:22] The caveat to that is that there are so many empty promises that are made by VCs. Some VCs have hundreds of companies in their portfolio and not nearly enough time or effort to support all of these companies the way that they need to be supported through their pivots and changes and change management and all the things that happen in early-stage companies. And so, one advice that I often give to founders is that the majority of VC money is just money, and look at it that way and don’t trust the promises. But I always encourage founders to do diligence their investors the same way that the investors are doing diligence on them.

Mike Blake: [00:31:05] I agree with that.

Lauren Cascio: [00:31:06] One of my favorite ways to do that is to talk to their portfolio companies, but not the references that the VC gives you. Because if you ask an investor for references and their network, they’re going to cherry-pick references. I’m talking about going into Crunchbase, finding out the companies that may have died or gone out of business, and interviewing those founders, and understanding what the relationship was like and where there were weaknesses or blind spots within the VC firm.

Lauren Cascio: [00:31:43] So, it’s really, and I think already said this, it’s like getting married. You are bringing somebody into your company. And if you’re at like a seed-stage or Series A stage, likely you’re giving them board seats. You’re giving them power in your company. It was less common probably in the last year or so, where VCs were just handing out a bunch of checks with all the free money that was falling. But they take board seats. And so, you have to work with them. You’re going to have to understand how they envision your company, and you have to understand how you’ll work together just as much as you do with your co-founders or your top executives.

Lauren Cascio: [00:32:24] And so, yeah, there are pros and cons to both. And, I think that most successful companies will dabble in both types of financing because it can be done really eloquently when done correctly. That’s like the long and short of it.

Mike Blake: [00:32:45] Okay.

Lauren Cascio: [00:32:45] I have some other thoughts on how market conditions affect it and valuations play a role and the times that venture debt can be riskier. But, yeah, the main takeaways are that they really should coexist. And, as we see a rise in more standardized non-dilutive funding companies, we’re going to see the two marry in a lot more of the companies that hit the series A, series B, and scale metrics.

Mike Blake: [00:33:21] So, this was actually a nice segue to the next question I wanted to ask, which is, when we think of traditional non-dilutive funding, i.e. loans, the agreement will typically have something that are – some things that are called covenants, which is just another word for agreement, obviously, but they’re restrictive covenants that restrict what the borrower is allowed to do, and in some cases may impose penalties if the company fails to meet certain performance targets. Do those kinds of things, do covenants like that work their way into non-dilutive funding as well?

Lauren Cascio: [00:34:05] Into certain types of non-dilutive funding, absolutely. For example, traditional venture debt will carry usually financial and performance covenants and these are requirements that are part of the loan agreement. Yeah. If you violate – it depends. And this is another one of my many issues with venture debt. If you violate one, you may be defaulting. You may be in breach of contract. And so, they may be able to go after assets or after the company without you even realizing that you’ve done anything wrong.

Lauren Cascio: [00:34:46] It’s not specific to debt. It happens in equity too. But, yes, so you have covenants. You also have right of first refusal which can prevent you from taking other types of debt or other lenders. So, you have to be careful and this is going to go back to one of our first points, which was have a lawyer because you have to make sure that your lenders can coexist. You need to make sure that your debt and your equity can coexist, meaning that your debt does not violate terms of your equity agreements and your equity agreements do not violate terms of your debt. For example, some debt will be above even preferred equity. And so, if you have investors that are earlier investors that had preferred shares, which I also advise against, then – am I allowed to give advice? That’s my own advice.

Mike Blake: [00:35:39] Please.

Lauren Cascio: [00:35:39] My personal advice. Personal advice, don’t give preferred shares. But yes. So then, you would need sometimes subordination signatures and all of these complicated things that I don’t do that lawyers do. And so, yeah, you need to understand what you’re reading or what you’re signing. And, some of the documents can be really long, specifically in venture debt. You can have secured debt that’s like a general obligation of the company. It could also be specifically asset-backed.

Lauren Cascio: [00:36:11] And so, yeah, it’s not innocent, you know, specifically venture debt, it’s not innocent. Typically, it is secured in some form or fashion. It’s not just free money. If you want just free money for doing research and development, I’ll segue into your podcast about grants, so.

Mike Blake: [00:36:34] So, those terms obviously can be very complicated, can certainly be very impactful. In your experience, are non-dilutive capital providers open to negotiation? Is it worth trying to negotiate with them or do they typically just issue a term sheet take it or leave it?

Lauren Cascio: [00:36:55] Everything in life is negotiable. You can negotiate anything in life. So, okay, in the standard products – so Pipe is actually a really good example of this. They’re a marketplace. They take bids for contracts. And so, essentially, those terms are set. Right? They are standard terms. They’ve been evaluated by some models. There hasn’t been a back and forth. There hasn’t been an in-person meeting or a phone call. They’re just terms that are given and people can bid on those terms and you’ll take the best terms that are available. Right?

Lauren Cascio: [00:37:37] And I really love these standardized products because, again, it levels the playing field that you can’t really hide much under it. Everyone’s getting the same deal. And you know what you’re getting into as a founder, which you should be able to safely feel like you know what you’re getting into as a founder. However, when you’re doing convertible debt or you’re doing venture debt, or just like a general note on the company in any form or fashion, yeah, usually you can just negotiate them. They’re not – I mean, I don’t think that any – I don’t think there’s ever a time where you shouldn’t negotiate.

Mike Blake: [00:38:17] Okay. Are there certain kinds of companies or models that tend to be a better fit for non-dilutive funding than others?

Lauren Cascio: [00:38:28] Oh, yeah. Definitely. So, I’ll just say that for mature companies that have clear product-market fit, they’re able to raise equity with strategic investors from strategic, from big firms. They’re on the path to IPO or exit or whatever it is. Equity is definitely a frontrunner. I don’t think that they shouldn’t supplement with financing, taking advantage of financing the other assets they built. Like if they built a strong annual recurring revenue, why not take financing to grow with that asset? Or, if they have created a portfolio of IP assets, why not borrow against those IP assets, if you can, for a reasonable amount of money? And those types of financings are typically reasonable. They have very reasonable loan terms.

Lauren Cascio: [00:39:33] So, the companies that are typically attracted to like, I don’t know, tax incentives, grants, or asset-backed loans, specifically intangible asset back, are typically companies that have taken a heavy technical risk. So, they’ve spent a lot of money developing the infrastructure, the architecture of the product, those are your deep tech companies, and a lot less on sales and marketing efforts. And so, they won’t be able to get revenue-based financing. And in some cases, it’s very difficult for them to raise VC on favorable terms because investors just simply don’t value those intangible assets the way that, I don’t want to say the way that they should, but, yeah, really, the way that they should. Intangible assets are an asset that should be on our financial statements. They should be on our balance sheets, and they’re just not and so –

Mike Blake: [00:40:34] That would be a three-hour rant for me. Don’t get me started on that. Oh, boy.

Lauren Cascio: [00:40:39] Exactly. Yeah. That’s a rabbit hole there. But – that’s one of the big blind areas, in my opinion, of venture capital, is that they have absolutely no idea how to value intangible assets properly specifically for the SME market.

Mike Blake: [00:41:00] Yeah. And the accounting world in general.

Lauren Cascio: [00:41:02] The accounting gap. We’re all running off of gap.

Mike Blake: [00:41:06] It all behaves as if intangible assets don’t exist. Right? I mean, okay, I need to center myself because otherwise we’ll be a three-hour off-ramp into intangible asset valuation and gap, and –

Lauren Cascio: [00:41:18] Yeah.

Mike Blake: [00:41:19] No. We’re just not going to do that.

Lauren Cascio: [00:41:21] Okay. So, we’re not going to go down that rabbit hole. I would jump down the hole with you, Mike. Maybe, we’ll crack open a bottle of port and have a virtual session to commiserate. But, yeah, so, definitely companies that have taken heavy technical risks, deep tech companies, research companies should absolutely optimize what they’ve built with grants and tax incentives or intangible asset-backed loans.

Lauren Cascio: [00:41:51] Companies that have focused more on sales and marketing that have some strong early traction should be looking at revenue-based financing or factoring, depending on what they’re selling and how they’re selling it. Why not? And allow that to fund your build-out of your product or whatever your version too. Companies that are direct-to-consumer, D2C, companies that have tangible products, so many founders I’ve talked to that are building tangible products and I don’t do tangible things. I’m like, I live in the intangible space, data systems, cloud infrastructure, code. But founders that build tangible products, they almost never consider crowdfunding. I’m like, why? If you have all these people asking to buy your product or have purchased prototypes, do crowdfunding effort. Like, that is the perfect non-dilutive financing and you have revenue built in to your funding. And so, yeah –

Mike Blake: [00:42:56] It’s the ultimate customer validation.

Lauren Cascio: [00:42:58] Absolutely, the ultimate. And you don’t even have to take risk because unless you hit a certain metric or sell a certain number, you’re not going to build it and you don’t have to pay the factories or the suppliers. And so, yeah, so there are definitely better types of financing. Maybe, I should write like a post on this, a blog post. I have lots to say.

Mike Blake: [00:43:24] I think you should. You know crowdfunding reminds me – have you ever watched the movie The Producers?

Lauren Cascio: [00:43:30] Possibly.

Mike Blake: [00:43:32] It’s a Mel Brooks movie. It was eventually remade. But basically, the story goes, it’s about a couple of playwrights that recognize that failed plays actually enrich the playwrights more than successful plays. Right? If you raise a bunch of money, it bombs night one, you shut it down, and then you actually pocket the rest of the money. Right? Whereas if it’s successful, you may not. And so, the producers deliberately set out, these two guys, deliberately set out to make a play that would fail, raise a bunch of money for it, sabotage the play, and then pocket the proceeds. The problem was, and they thought they had this winning theme, they called it Springtime for Hitler. Right? It was a musical about Adolf Hitler basically in Brooklyn. And the problem is, that it was so bad, it was hilarious. And it was a smash hit and it basically ruined the two guys that had raised the money.

Lauren Cascio: [00:44:31] That’s funny. I have to check it out.

Mike Blake: [00:44:32] It just occurred to me that whole story was just Mel Brooks talking about crowdfunding in the 1970s.

Lauren Cascio: [00:44:38] Love it. Yeah. There you go. It’s not a new concept. Well, don’t do that to any –

Mike Blake: [00:44:45] Don’t do that. We’re not advocating fraud at the end of the day. I should point out that was fraud, so.

Lauren Cascio: [00:44:52] Yes.

Mike Blake: [00:44:53] And also, don’t make material about Hitler. Only Mel Brooks can get away with making Hitler funny. Nobody else can do that, so.

Lauren Cascio: [00:45:02] No.

Mike Blake: [00:45:02] Not a place we recommend that you go. I’m talking with Lauren Cascio and the topic is, should I pursue non-dilutive financing? I’m curious because you have a unique or certainly a very an unusually informed perspective on this because you’ve been with companies that have raised capital, you’re now a capital provider yourself. Is non-dilutive financing starting to disrupt conventional venture capital?

Lauren Cascio: [00:45:36] This is such a tough question because I think that they’ve co-existed for a long time for as long as I’ve been in the game, at least. And, I don’t – I believe – I firmly believe there’s a shortage of capital, that there is a higher demand and there always will be a higher demand for capital. And there is a true funding gap not only in the US but in global markets, and we will never have enough funding.

Lauren Cascio: [00:46:11] I believe that non-dilutive funding, outside of traditional venture debt, but the other types that we talked about, is going to be a key mechanism in the ability for companies to capitalize on the things that they’ve built and fund their companies to success. And that doesn’t mean that it’s going to take away from the VC market. There’s still a time and a place for VC. We’re seeing a ton of VC funds that are very small emerging – from emerging managers, new managers. People have never run VC funds before. A lot of them, ex-founders, left their own firms to build impact firms.

Lauren Cascio: [00:46:58] And so, I think that that will continue. That trend will continue where you have a lot of emerging managers beginning to fund companies that are seeking to make impact. But I think that non-dilutive funding is just going to slightly close the funding gap that we have. And, you know, as entrepreneurship and building companies become more status quo for people that we’ve seen or seen in post-COVID, people creating their own businesses, leaving the corporate world, there will always just be a demand for capital, and we’re not ever going to be able to fill it.

Mike Blake: [00:47:45] So, before we wrap up, I’d like to ask you a patently unfair question. But I only ask patently unfair questions to my very best, very smartest guests because I know you can handle the curveball.

Lauren Cascio: [00:47:57] Oh God.

Mike Blake: [00:47:58] And that is that it seems to me that non-dilutive funding might also be a path to closing the gender and race bias in early-stage financing because it’s not so personalized. Right? It’s not about being part of the same club, the same alumni association, the same country club. But as we talked about earlier, the sources of financing may not even know who you are. Right?

Lauren Cascio: [00:48:26] Yeah.

Mike Blake: [00:48:27] And there’s no basis for the bias. Does that resonate at all or am I just grasping at straws here?

Lauren Cascio: [00:48:33] Yeah. No. 100%. I’ll make one reference to Gulp Data. In our survey, we ask a question about being minority-owned or being women-owned and that is because I want to compare funding metrics with the SBA’s funding report that they did. I think it was in 2020. There’s a huge gap not only in minority and gender but in geography. And, I think that non-dilutive funding is, I mean, one of the questions you asked me was this decision-making process is essentially blind. It is because it’s merit-based. Does the company fit the profile we’re looking for? Does it fit the risk profile that we’re looking for? And if it does, it gets funded. And if it doesn’t, it does not. It doesn’t matter who you know. It doesn’t matter what school you went to, where you live, what gender you are, what race you are, you get funded. And it’s a beautiful – I mean, I wish that more funding operated like this, including government loans and grants. Like, this is information that they also know typically when you’re applying for funding, and I don’t think it should be relevant. It’s just not a relevant input metric to determine risk.

Mike Blake: [00:50:04] And in fact, that in part is why I sort of carved out grants into a separate topic because a lot of the automation, a lot of sort of the distance between a funding applicant and funding provider that exists in a lot of these revenue-based financing solutions does not exist in a lot of the grant world. The grant world, in my view, actually resembles much more closely venture capital, right, in terms of the relationship building and so forth. That’s why I did carve it out.

Mike Blake: [00:50:39] Lauren, this has been a great conversation. I know it’s an hour later for you there than it is for us, although knowing you, you’re probably working another 10 hours. But if – there are probably questions that we haven’t covered or maybe a listener would have wished we’d spent more time on. If somebody wants to contact you to follow up about this, I mean, you’re so knowledgeable about the topic, can they do so? And if so, what’s the best way to do that?

Lauren Cascio: [00:51:04] Oh, yeah. So – absolutely. And I’m always, like, happy to help founders navigate fundraising or whatever they’re facing. I’ve been there, done that, doing it again. So, the short one I think is lc, like Lauren Cascio, but lc@gulpdata.com. That’s like an easy one. Or you can find me on LinkedIn. I like notes though. You connect with me at a note, so I know why you’re connecting with me.

Mike Blake: [00:51:35] Okay. Well, that’s going to wrap it up for today’s program. And, I’d like to thank Lauren Cascio so much for sharing her expertise with us.

Mike Blake: [00:51:43] We’ll be exploring any topic each week, so please tune in so that when you’re faced with your next business decision, you have clear vision when making it. If you enjoy these podcasts, please consider leaving a review with your favorite podcast aggregator. It helps people find us so that we can help them.

Mike Blake: [00:52:00] If you would like to engage with me on social media with my Chart of the Day and other content, I am on LinkedIn as myself and @unblakeable on Facebook, Twitter, Clubhouse, and Instagram. Also, check out my new LinkedIn group called Unblekable’s Group That Doesn’t Suck. Once again, this is Mike Blake. Our sponsor is Brady Ware & Company. And this has been the Decision Vision podcast.

 

Tagged With: Brady Ware & Company, Crowdfunding, Decision Vision, Gulp Data, Lauren Cascio, Mike Blake, non-dilutive funding, venture capital funding

Workplace MVP LIVE from RISKWORLD 2022: Dov Gardin, Regeneron

April 21, 2022 by John Ray

Regeneron
Minneapolis St. Paul Studio
Workplace MVP LIVE from RISKWORLD 2022: Dov Gardin, Regeneron
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Regeneron

Workplace MVP LIVE from RISKWORLD 2022: Dov Gardin, Regeneron

Live from the R3 Continuum booth at RISKWORLD 2022, Dov Gardin, Head of Global Resilience at Regeneron, joined Jamie Gassmann to share his work at Regeneron, the focus of his presentation in the Thought Leader Theater, and more.

Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

This show was originally broadcast live from the 2022 RISKWORLD Conference held at the Moscone Center in San Francisco, California.

Dov Gardin, Head of Global Resilience, Regeneron

Dov Gardin, Head of Global Resilience, Regeneron

Dov is currently leading the risk and resiliency program at Regeneron where he is developing, building, and running a global resiliency program.

He is an award-winning resiliency professional with 15+ years experience building and managing corporate resiliency programs including threat intelligence, crisis management, business continuity, risk management, resiliency planning, and security planning.

Past clients include several Fortune 500 firms.

LinkedIn

Regeneron

Regeneron (NASDAQ: REGN) is a leading biotechnology company that invents life-transforming medicines for people with serious diseases. Founded and led for nearly 35 years by physician-scientists, their unique ability to repeatedly and consistently translate science into medicine has led to nine FDA-approved treatments and numerous product candidates in development, nearly all of which were homegrown in our laboratories.

Their medicines and pipeline are designed to help patients with eye diseases, allergic and inflammatory diseases, cancer, cardiovascular and metabolic diseases, pain, hematologic diseases, infectious diseases, and rare diseases.

Company website

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

Jamie Gassmann, Host, “Workplace MVP”

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from Riskworld 2022 at the Moscone Center in San Francisco, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.

Jamie Gassmann: [00:00:21] Hi, everyone. Jamie Gassmann here, your host of Workplace MVP, broadcasting from Riskworld 2022’s Expo Hall in R3 Continuum’s booth. And with me, I have Dov Gardin from Regeneron. Welcome to the show.

Dov Gardin: [00:00:37] Thank you. Thank you, Jamie. Happy to be here.

Jamie Gassmann: [00:00:39] And tell me a little bit about what Regeneron does.

Dov Gardin: [00:00:43] Sure. Yeah. Regeneron is a pharmaceutical company. We’re probably most known these days for producing REGEN-COV, which is a therapy for severe COVID cases. And so, we’ve been providing that probably, about, the last-year-and-a-half and continue to provide it to patients in need.

Jamie Gassmann: [00:01:05] Wonderful. And so, what is your role at the company? What do you do?

Dov Gardin: [00:01:09] Sure. Yeah. I’m responsible for Global Business Resilience. And so, that really stretches across all the components related to continuity of operations, from how we detect events into risk management, crisis management, incident management in a business recovery, disaster recovery. So, it really runs the gamut of everything we do to make sure that we’re as prepared as possible for disruptive events. And when they do inevitably happen, as we all know they do, that we’re responding appropriately and minimizing impact on the business.

Jamie Gassmann: [00:01:41] Yeah. Wonderful. So, obviously, over the last year or a couple of years now, I guess, what did that look like for you in your role?

Dov Gardin: [00:01:49] So, that’s kind of an interesting question. Actually, I’ve only been with Regeneron for about a year. So, I had the opportunity to see three companies through COVID. Because I was at Allergan, which is a different pharmaceutical company, best known as the makers of Botox and other medical aesthetics products. So, I had been there for about four or five years and put the team together to manage COVID. And in the middle of that process, Allergan was acquired by AbbVie, so I spent a year at AbbVie as part of the transition. And then, moved out of AbbVie into Regeneron where I am now.

Dov Gardin: [00:02:29] So, yeah, really interesting. Three pharmaceutical companies in two years. I want to say, two of those transitions, I didn’t meet my boss at all, which is crazy. I mean, I did virtually, but not in-person. AbbVie, I never was at the site. A huge global pharmaceutical company, third largest right now. So, yeah, really kind of interesting experience to see the different yet related challenges that all three companies went through. And I’m actually speaking about that later today.

Jamie Gassmann: [00:02:58] Interesting. So, speaking of you speaking, talk to me a little bit about that presentation. What is it titled? And the content of it, like, what are you going to be talking about?

Dov Gardin: [00:03:09] Sure. Yeah. So, we’ll be in the Thought Leader Theater, and the focus is really when work from home is not an option with a focus on pharmaceutical manufacturing industry. And it’s really, you know, heavily focused on the surprises that we encountered when trying to manage through this very unique, very globally disruptive event, things that surprised us as prepared as you think you are, what didn’t work well and why. And then, also, we’ll present a couple of things that you can do to overcome or avoid the kinds of surprises that we saw.

Jamie Gassmann: [00:03:50] Yeah. Amazing. Would you say that some of the things you might be talking about, is it applicable to other maybe disruptions, too, or is it strictly just more around the pandemic?

Dov Gardin: [00:04:00] Yeah. It is. So, the lessons learned are really very much about how to prepare for and manage a crisis in general, any kind of crisis. And I mean, you know, when you think about disruptive events, you guys, R3, work with companies supporting how you get through disruption. There are always challenges and surprises. You know, business as usual is simple. It doesn’t mean it’s not hard. It means that we know what we’re doing. We know how the business is supposed to operate.

Dov Gardin: [00:04:30] But once you’re confronted with a chaotic, stressful, disruptive situation, a lot of what you had planned for, a lot of the ways of working used to go out the window. And so, a lot of what we’re going to be talking about in that session that we’ll be providing is, yes, it’s using COVID as sort of context, but there are lessons that should be applied in any disruption.

Jamie Gassmann: [00:04:52] Yeah. Because, you know, it’s inevitable that a disruption is going to happen. So, having a preparedness plan, knowing how you’re going to respond to it, how you’re going to support your people, all of those things matter, especially when you get into that moment.

Dov Gardin: [00:05:05] Yeah. And how leadership teams make decisions and come together to focus on the right thing, and not based on their functional expertise, I think, is the most important. It’s interesting. A lot of it has to do with combatting cognitive bias, which is a common theme in risk. Of course, it’s probably one of the number one issues with objectively understanding risk. But that applies to disruptive situations, crises, et cetera, as well.

Jamie Gassmann: [00:05:34] Yeah. Very interesting. So, if there were three takeaways or three key points you want your audience to be left with when they walk away from your presentation, what would those be?

Dov Gardin: [00:05:42] That’s an excellent question. I think the first is to recognize that you’re not going to have all the answers. There are going to be surprises. Don’t go into it thinking, “Oh, yeah. We’ve been through pandemics before,” to use COVID as an example. “We’ve been through supply disruptions before.” There will likely be specifics of that event that you did not plan for or you couldn’t have planned for. And anticipate surprises, which is a little bit of a weird thing to say, but I think what it means is go into the situation with an open mind.

Dov Gardin: [00:06:16] Number two is, you need to apply an appropriate crisis management decision making framework, where you’ve got the right people in the room, so that’s number one. Number two, everyone agrees on what the problem is. What is the problem statement for the business? What are we focusing on? And then, once you have that, you can then get into solution-ing or coming up with your strategies. I think senior leaders, especially, like to make quick decisions, solve problems very quickly without maybe having the best understanding of the problem or having agreement across the leadership team and what the problem is. So, I’d say that’s number two.

Dov Gardin: [00:06:50] And I think number three is, be open to being flexible. That’s what really allows you to be resilient. And by resilient, I mean not just surviving, but thriving. Coming out of that event even stronger than you were before.

Jamie Gassmann: [00:07:04] Yeah. Great. It sounds like a great presentation. I’m sure the audience is really going to appreciate the content, and knowledge, and information you’re sharing.

Dov Gardin: [00:07:12] I hope so. And it’s ten feet away from this booth.

Jamie Gassmann: [00:07:15] I know. I know. It’s great.

Dov Gardin: [00:07:17] So, you can hold the mic up if you want to hear it.

Jamie Gassmann: [00:07:20] That’s wonderful. Well, it’s been an absolute pleasure to talk with you.

Dov Gardin: [00:07:24] Likewise. Thank you.

Jamie Gassmann: [00:07:24] So, if somebody wanted to get a hold of you and hear a little bit more, maybe ask you questions about your presentation or just connect, how would they do that?

Dov Gardin: [00:07:31] LinkedIn is the best way, so Dov, spelled D-O-V, Gardin, G-A-R-D-I-N. Just LinkedIn, mention that you heard the podcast. And I’m always happy to connect with people to talk and kind of share insights and experiences.

Jamie Gassmann: [00:07:48] Wonderful. It’s been such a pleasure to have you on the show. Good luck at your presentation.

Dov Gardin: [00:07:52] Thank you. Thank you.

Outro: [00:07:58] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show, and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.

 

Tagged With: business continuity, COVID-19, Dov Gardin, Jamie Gassmann, R3 Continuum, Regeneron, resilience, RIMS, RISKWORLD 2022, San Francisco, Workplace MVP

LIVE from WORKBENCHcon 2022: Hal Shaffer and Chris Filardi, C’mon Media and Drop Zone TV

April 20, 2022 by John Ray

Hal Shaffer
North Fulton Studio
LIVE from WORKBENCHcon 2022: Hal Shaffer and Chris Filardi, C'mon Media and Drop Zone TV
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Hal Shaffer

LIVE from WORKBENCHcon 2022:  Hal Shaffer and Chris Filardi, C’mon Media and Drop Zone TV (Organization Conversation, Episode 14)

Hal Shaffer and Chris Filardi of C’mon Media were Richard Grove’s guests LIVE at WORKBENCHcon 2022. Hal talked about how he got into TV, their successful collaboration at C’mon Media, the show in the works they are excited about, their intersection with the maker community, and much more.

Organization Conversation is produced by the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Hal Shaffer, C’mon Media and Drop Zone TV

Hal Shaffer, C’mon Media and Drop Zone TV

Hal Shaffer, an Alabama native and lifelong outdoorsman, has lived a life of adventure from an early age. He took his first buck at age 13, and has been hopelessly hooked on the outdoors ever since. With NASCAR pit crew experience under his belt, Shaffer shares his cohost’s love of NASCAR and all things racing. A veteran of both outdoor television and radio, Shaffer is a seasoned professional who knows how to entertain and educate fans and consistently delivers high-quality programming week in and week out. Shaffer began his entertainment career doing radio ads for a Chevy dealer and parlayed that into Carolina Outdoors as his first stint in hunting TV. In his first episode, he hosted football legend, Dan Marino as a guest.

His personality is infectious and is only overshadowed by his love of the outdoors. Shaffer pursues whitetail, elk, mule deer waterfowl, turkey, and other game with equal passion. While he chases this wide variety of game, Shaffer is a diehard bear hunter and holds the pending world record black bear. An adept marksman and skilled gunsmith, Shaffer knows his way around a rifle and has perfected what he calls the “Thompson/Center TKO” – the taking of a trophy-class animal with a clean, one-shot kill.

In 2003 Hal started Carolina Outdoors TV and brought on Ken Cobb as his co-host and for the next five years, they worked their way through rankings and networks to the pinnacle show “Hunting, The World Southern Style.” After having Zippy on a hunt in 2005, Hal and Zip became good friends and now have taken it to the next level with the birth of Team Drop Zone TV a show dedicated to making every town they visit a part of this high energy show!

Connect:  Website | Instagram | Facebook

About Organization Conversation

Organization Conversation features interviews with movers and shakers in storage and organization, from professional organizers to the creative and talented Brand Ambassadors who use Wall Control products every day. You’ll hear tips, tricks and how-tos for storage and organization, as well as receive first access to Wall Control promotions. We talk with our suppliers and partners to give you a look behind the scenes at how we operate, what makes our family-owned and operated brand tick, and some of the fun and interesting insights that go into making our business run. We love our guests, as they are engaging and entertaining with interesting experiences to share. By focusing on those guests and the amazing stories they tell, we hope you will be enriched and find your time listening to the Organization Conversation podcast as time well spent.

Organization Conversation is hosted by Richard Grove, and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and others.

About Richard Grove

Richard Grove, Host, Organization Conversation

Richard Grove‘s background is in engineering but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Connect with Richard:

Instagram | Twitter | LinkedIn

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American Made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Tagged With: C'mon Media, Chris Filardi, Drop Zone TV, Hal Shaffer, Outdoor Channel, Richard Grove, Wall Control

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