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Eric Holtzclaw, Liger Partners, and Maxwell Bentley, Bentley Media

March 17, 2023 by John Ray

Eric Holtzclaw, Liger and Maxwell Bentley, Bentley Media
Family Business Radio
Eric Holtzclaw, Liger Partners, and Maxwell Bentley, Bentley Media
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Eric Holtzclaw, Liger and Maxwell Bentley, Bentley Media

Eric Holtzclaw, Liger Partners, and Maxwell Bentley, Bentley Media (Family Business Radio, Episode 42)

On this episode of Family Business Radio, host Anthony Chen welcomed business leaders Eric Holtzclaw and Maxwell Bentley. Eric Holtzclaw shared Liger’s work in B2B marketing, why most B2B marketing is boring and therefore indistinguishable, how a company’s marketing strategy should be affected by its succession plans, and much more. Maxwell Bentley discussed his early love of video, what inspired him to start his video agency, some of the most powerful case studies for video, and much more. Anthony closed the show with a commentary on being consistent and investing in oneself. 

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network.

Liger Partners

Liger Partners is a hybrid marketing firm, the lovechild of a brand strategy consultancy and a production house that offers the full range of content and creative services. Liger will be your entire marketing department or your entire marketing department’s favorite people to work with.

Liger saves the world from boring, broken marketing by putting businesses in brand therapy so they can express their most authentic, memorable selves. They believe a brand’s story, what makes it unique, is what makes it great.

They use this truth to build a solid marketing foundation, and then they’re ready to share a healthy brand with the world. Combining an understanding of the business, the brand, and the current climate, they make relevant, bold work so a brand can really be known.

Website | Facebook | Instagram | LinkedIn | Twitter

Eric Holtzclaw, Partner and Chief Strategist, Liger Partners

Eric Holtzclaw, Partner / Chief Strategist, Liger

Eric V. Holtzclaw is a visionary, “idea guy,” and serial entrepreneur with over 25 years of experience whose tech background and experience founding and scaling businesses led him to be a sought-after expert to Fortune 500, Global 2000, and mid-sized companies for applying the best technology and techniques to support overall marketing goals. Today, Eric is a Co-Founding Partner and Chief Strategist for the full-service marketing firm, Liger, combining his three loves: business, technology, and people.

Holtzclaw has contributed to magazines and online publications and wrote the book “Laddering: Unlocking the Potential of Consumer Behavior.” He’s also a host of The Claw podcast where he interviews business owners and entrepreneurs, allowing them to share their insights and marketing expertise.

Out of all the ideas he’s brought to life, Eric says his daughter is his greatest one.

LinkedIn | Twitter

Bentley Media LLC

Bentley Media is a video marketing agency that produces nonprofit fundraising films and brand marketing videos for clients across the globe. Their “done-with-you” approach has created authentic, powerful videos for clients of all sizes.

Website | Facebook | Twitter | LinkedIn | Instagram 

Maxwell Bentley, Founder and Chief Storyteller, Bentley Media

Maxwell Bentley, Founder & Chief Storyteller, Bentley Media

Maxwell Bentley is a video producer known for launching high-performing video marketing strategies for brands across the globe. He has partnered with Roblox, Hyundai, Quantum Bank, and an extensive clientele of nonprofits and small businesses. He is the Founder & Executive Producer at the Bentley Media Group, a video marketing agency that was named a finalist for Forsyth County Business of the Year in 2018 and 2019. His agency has generated over 100,000,000 trackable video impressions that have translated to millions of dollars in sales revenue for his clients since 2015.

In 2022, he produced a donor appeal film for Meals By Grace, a Georgia nonprofit dedicated to feeding hungry children, that helped raise over $187,000 for the organization. He was subsequently named to the University of North Georgia’s inaugural 20 Under 40 Alumni class. In 2017, he produced a trailer for the Xbox title Super Bomb Survival and served as the lead editor for the Roblox app trailer.

He serves on multiple advisory boards and has partnered with area schools to help prepare rising talent for the demands of the Georgia film and video production industry. He exists to form meaningful relationships where his clients and his staff feel successful.

LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Lighthouse Financial, and Host of “Family Business Radio”

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products, or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Tagged With: Anthony Chen, Bentley Media, Bentley Media LLC, digital marketing, Eric Holtzclaw, Family Business, Family Business Radio, financial goals, financial risks, Liger, Lighthouse Financial, Lighthouse Financial Network, marketing, Maxwell Bentley, nonprofit marketing, story-telling, succession planniing, video marketing

Employer Personal Appearance Policies Should Be Reviewed

March 17, 2023 by John Ray

Employer Personal Appearance Policies Should Be Reviewed
Advisory Insights Podcast
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Employer Personal Appearance Policies Should Be Reviewed

Employer Personal Appearance Policies Should Be Reviewed (Advisory Insights Podcast, Episode 35)

On this episode of Advisory Insights, Stuart Oberman of Oberman Law Firm urges employers to review their employee manuals for potentially discriminatory personal appearance policies. He cites the recent CROWN Act as an example of legislation that prohibits discrimination based on hairstyle or hair texture.

Advisory Insights is presented by Oberman Law Firm and produced by the North Fulton studio of Business RadioX®. The series can be found on all the major podcast apps. You can find the complete show archive here.

TRANSCRIPT

Intro: [00:00:01] Broadcasting from the Studios of Business RadioX, it’s time for Advisory Insights. Brought to you by Oberman Law Firm, serving clients nationwide with tailored service and exceptional results. Now, here’s your host.

Stuart Oberman: [00:00:20] And welcome everyone to Advisory Insights. This is Stuart Oberman. And here we go, folks, a little H.R., H.R., H.R. So, we do a substantial amount of employment law in our firm, Oberman Law Firm, and we review on a local, national, regional basis employee manuals.

Stuart Oberman: [00:00:44] So, I don’t ever remember reading an employee manual that did not have some kind of policy in place regarding personal appearance. Now, I want you to stop right there. Before you do anything else today, I want you to take out that policy. I want you to review it. And I want you to take a look at, one, is it discriminatory? Two, if this ever got out in public and it’s on the front page of The New York Times, or three, if this hits social media, would you be embarrassed by your policy? Or does it have a specific job related function?

Stuart Oberman: [00:01:31] So, the reason why I say that is because incidences are constantly hitting our desk, the news regarding potentially discriminatory and really utterly ridiculous policies and procedures that have nothing to do with work, quality of work, but they all relate to personal appearance – personal appearance.

Stuart Oberman: [00:02:01] Now, life is what it is, and everyone has their own personal appearance. Some are not as fortunate as others. Some come from different backgrounds, race, color, creed, sex, origin. Nothing is the same when we deal with appearance. But I want you to look to make sure these policies and procedures are not discriminatory.

Stuart Oberman: [00:02:26] And I want to take one example. So, a published report came out not too long ago regarding a particular company that, essentially, prohibited the hiring of applicants that have missing, broken, or badly discovered teeth, that, in all likelihood, is unrelated to a disability. Now, my question is, why would my employers have that in their employee manual? What could possibly be the reason for that?

Stuart Oberman: [00:03:11] Now, again, things happen, life happens, and people are in bad accidents, and people go through rough times in life. I want you to take a look at whether or not your policies and procedures take those circumstances into account. If a person is in an accident, how do you enforce this? If a person is a great candidate, but for some reason they don’t have that million dollar smile, and they don’t have that Hollywood look, what is your policy on that? Is it written? And first of all, why do you have a policy on that? Do you realize how much trouble that can get an employer in if they have that?

Stuart Oberman: [00:03:56] I don’t want to necessarily spend a whole lot of time on this because, again, we look at so many things regarding this particular issue, but this comes to the forefront of are you reviewing your policies and procedures? One. Two, do you have an appearance policy in your manual? Now, it’s different if you have a policy that says if you have a tattoo covered up, I get that. Is that fine? Absolutely. That’s fine.

Stuart Oberman: [00:04:27] But, you know, you’ve got to take a look at personal appearance in relation to medical, cultural, and religious reasons. Let me go through that. When you review your policy and procedures as far as appearance goes, and personal conduct and appearance, are you accommodating those persons based upon medical, cultural, or religious reasons. And then, we all know what happens to legislation that occurs.

Stuart Oberman: [00:05:05] So, in a recent legislation, the CROWN Act, which was essentially a congressional bill, prohibited discrimination based upon a person’s hair texture or hairstyle, and that style or culture is commonly associated with a particular race or national origin. Now, that failed to pass in 2022. Now, the fact that that even became a bill in Congress is an issue. But what’s happened is, states have taken their own version of that and enacted that.

Stuart Oberman: [00:05:55] So, if you have that particular legislation in your state, you have to look at your policies and procedures and make sure it does not have discrimination based upon medical, cultural or religious reasons. Because if it does, you’re going to have a world of problems going down the road. And, again, do you really want that manual provision to hit social media? Because if it does, it doesn’t come off social media.

Stuart Oberman: [00:06:30] Folks, again, I could spend all day on that topic. But top of mind, again, I want our employers to look at what’s going on in their employee manuals and their H.R. and compliance.

Stuart Oberman: [00:06:41] Folks, Advisory Insights. Thanks for joining us. Stuart Oberman here as your host. If you have any questions, please feel free to give us a call, 770-886-2400 or stuart, S-T-U-A-R-T, @obermanlaw.com. Folks, thanks for joining us. Have a fantastic day.

Outro: [00:07:01] Thank you for joining us on Advisory Insights. This show is brought to you by Oberman Law Firm, a business-centric law firm representing local, regional, and national clients in a wide range of practice areas, including health care, mergers and acquisitions, corporate transactions, and regulatory compliance.

About Advisory Insights Podcast

Presented by Oberman Law Firm, Advisory Insights Podcast covers legal, business, HR, and other topics of vital concern to healthcare practices and other business owners. This show series can be found here as well as on all the major podcast apps.

Stuart Oberman, Oberman Law Firm

Oberman Law Firm

Stuart Oberman is the founder and President of Oberman Law Firm. Mr. Oberman graduated from Urbana University and received his law degree from John Marshall Law School. Mr. Oberman has been practicing law for over 25 years, and before going into private practice, Mr. Oberman was in-house counsel for a Fortune 500 Company. Mr. Oberman is widely regarded as the go-to attorney in the area of Dental Law, which includes DSO formation, corporate business structures, mergers and acquisitions, regulatory compliance, advertising regulations, HIPAA, Compliance, and employment law regulations that affect dental practices.

In addition, Mr. Oberman’s expertise in the healthcare industry includes advising clients in the complex regulatory landscape as it relates to telehealth and telemedicine, including compliance of corporate structures, third-party reimbursement, contract negotiations, technology, health care fraud, and abuse law (Anti-Kickback Statute and the State Law), professional liability risk management, federal and state regulations.

As the long-term care industry evolves, Mr. Oberman has the knowledge and experience to guide clients in the long-term care sector with respect to corporate and regulatory matters, assisted living facilities, continuing care retirement communities (CCRCs). In addition, Mr. Oberman’s practice also focuses on health care facility acquisitions and other changes of ownership, as well as related licensure and Medicare/Medicaid certification matters, CCRC registrations, long-term care/skilled nursing facility management, operating agreements, assisted living licensure matters, and health care joint ventures.

In addition to his expertise in the health care industry, Mr. Oberman has a nationwide practice that focuses on all facets of contractual disputes, including corporate governance, fiduciary duty, trade secrets, unfair competition, covenants not to compete, trademark and copyright infringement, fraud, and deceptive trade practices, and other business-related matters. Mr. Oberman also represents clients throughout the United States in a wide range of practice areas, including mergers & acquisitions, partnership agreements, commercial real estate, entity formation, employment law, commercial leasing, intellectual property, and HIPAA/OSHA compliance.

Mr. Oberman is a national lecturer and has published articles in the U.S. and Canada.

LinkedIn

Oberman Law Firm

Oberman Law Firm has a long history of civic service, noted national, regional, and local clients, and stands among the Southeast’s eminent and fast-growing full-service law firms. Oberman Law Firm’s areas of practice include Business Planning, Commercial & Technology Transactions, Corporate, Employment & Labor, Estate Planning, Health Care, Intellectual Property, Litigation, Privacy & Data Security, and Real Estate.

By meeting their client’s goals and becoming a trusted partner and advocate for our clients, their attorneys are recognized as legal go-getters who provide value-added service. Their attorneys understand that in a rapidly changing legal market, clients have new expectations, constantly evolving choices, and operate in an environment of heightened reputational and commercial risk.

Oberman Law Firm’s strength is its ability to solve complex legal problems by collaborating across borders and practice areas.

Connect with Oberman Law Firm:

Company website | LinkedIn | Twitter

Tagged With: Advisory Insights, Advisory Insights Podcast, CROWN Act, employee discrimination, employee policies, employment law, Oberman Law, Oberman Law Firm, Personal Appearance Policies, Stuart Oberman

What’s Going on with the Banking Industry?, with Christopher Marinac, Director of Research, Janney Montgomery Scott

March 15, 2023 by John Ray

Banking Industry Christopher Marinac
North Fulton Business Radio
What's Going on with the Banking Industry?, with Christopher Marinac, Director of Research, Janney Montgomery Scott
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Banking Industry Christopher Marinac

What’s Going on with the Banking Industry?, with Christopher Marinac, Director of Research, Janney Montgomery Scott (North Fulton Business Radio, Episode 622)

What’s going on in the banking industry? In the aftermath of the Silicon Valley Bank failure and media reports of problems at other banks, veteran analyst and banking industry observer Christopher Marinac joined North Fulton Business Radio host John Ray to offer his seasoned perspective. Chris talked about the circumstances which led to the failure of Silicon Valley Bank, why their failure does not portend critical issues with the regional and community banking sector, why he sees community banks as a safe haven for business owners, what business owners should do right now, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

TRANSCRIPT

Intro: [00:00:04] Live from the Business RadioX Studio inside Renasant Bank, the bank that specializes in understanding you, it’s time for North Fulton Business Radio.

John Ray: [00:00:19] And hello again, everyone. Welcome to another edition of North Fulton Business Radio. I’m John Ray. And, folks, we’ve got a special edition today of North Fulton Business Radio. Given what’s going on in the banking industry, I reached out to an old friend of mine, Christopher Marinac. Chris is the Director of Research at Janney Montgomery Scott. Chris has been around for almost three decades covering banks and financial institutions, and he’s pretty much seen it all. So, I can’t think of a better source and a better authority to come in and tell us what’s going on in the banking industry. Chris, welcome.

Christopher Marinac: [00:00:59] Thanks, John. I’m glad to get connected with you today. And it’s fun to talk about all this mess and try to hopefully enlighten folks on trying to hang on and kind of see things for what they are.

John Ray: [00:01:12] Yeah. Well, let’s get right to it. So, seemingly the failure of Silicon Valley Bank started all this mess that we seem to be in. So, talk about what led up to that and what you see as the causes of that.

Christopher Marinac: [00:01:33] So, Silicon Valley Bank had been a special purpose bank for really 30 years in the business of lending and taking deposits with the venture capital community and, really, startup community in Silicon Valley. And over the last two decades, that spread to a practice in Boston, New York, the Southeast, particularly in the Raleigh-Durham Triangle Market, a little bit in Atlanta, but really kind of chasing where the venture capital entrepreneur space startup business is around the country, led by Silicon Valley.

Christopher Marinac: [00:02:06] And they built themselves a very big company. They were primarily a deposit taker of the excess funds and, really, the cash funds that venture capital firms have, equity firms have that are lending to startups. Startups are in business. They may not be making money, but they do have a cash account and they need a bank to work with them. So, this was their special purpose of being.

Christopher Marinac: [00:02:30] The bank did well for a while. And over the years they really had too many deposits and not enough loans, which is not a problem per se. It’s kind of the business model that they were running. But what they were attempting to do is make investments into treasuries the past couple of years with all these excess deposits. And they kind of, to some extent, went further out the yield curve than they necessarily should have and it caught them a little bit in trouble as you talk about mark to market accounting, which was a problem in the last financial crisis for credit reasons. Now, we’re having this for deposit and liquidity reasons.

Christopher Marinac: [00:03:07] So, you know, they have a couple interesting bells and whistles in their business. They bought a company. You remember from the past the Boston Private? That was not their best transaction, but they were trying to support their investment bank that also brought in the capability to manage wealth for their investment banking clients. And so, that was why Boston Private on the cheap in 2021 made sense strategically. That really wasn’t any issue with this. It was just a sidebar that you would know and just part of their growth.

Christopher Marinac: [00:03:37] They primarily had this surge of deposits in 2020, ’21, and early ’22 kind of, not only commensurate, but really twice as fast as the rest of the system. So, by way of background, the deposits in the country grew about 40 percent by the FDIC numbers because of the stimulus that went on in 2020. We had the pandemic. The Fed cut interest rates dramatically. They flooded the system with deposits. That was sort of the answer in addition to PPP loans to try to solve the problem of 2020 and the shutdown.

Christopher Marinac: [00:04:11] So, the deposit system in America was flush with cash, and every bank in the country went up in their DDA or Demand Deposit Accounts, those are zero cost deposits that banks hold. And what you had is that even greater growth. So, if the industry was growing at 40 percent for all banks, Silicon Valley grew anywhere from 80 to 90 to 100 percent, pick a number.

Christopher Marinac: [00:04:35] We’ll call it 100 for simplicity. They just grew at, at least twice, if not two-and-a-half times the industry. Some of that was because of venture capital. Venture capital did really well. You know, not only was the whole cryptocurrency market flying in ’20 and ’21, but you just had venture capital and all the IPOs and the cash that’s associated with that really take off in that era. So, that’s how they had all this excess funding.

Christopher Marinac: [00:05:01] To a layperson, you would think that they were doing an awesome job because they were not taking much credit risk. And generally that’s true. If you read their SEC filings or 10-K filed three weeks ago, you would think that, “Hey, this is a relatively clean bank. It doesn’t have many problem loans or past dues.” And now, in today’s world, we have banks disclosing their classified and criticized loans, which are kind of, you know, rated loans internally that might be a future problem. And even when you look at that bucket of credit risk, it was very low.

Christopher Marinac: [00:05:34] And I think the company was positioned fine on credit. The other side of the balance sheet was really set up to have a bunch of deposits that were structured primarily as DDAs, which, generally speaking, sounds like a great idea, except they were big honkin’ deposits where, in fact, the – sorry for my background noise.

John Ray: [00:05:56] No worries.

Christopher Marinac: [00:05:57] What happens in the DDA world is that, for these type of customers, they were big depositors. So, the statistic that I’ve kind of leaned on this week, which is a simple way of thinking about it, is you can take the FDIC disclosures that every single bank makes no matter how big or how small, and look at the number of accounts and the number of deposits. When you do that, it’s $1.2 million deposits per account at Silicon Valley.

Christopher Marinac: [00:06:26] So, Silicon Valley was 1.2 million. The number at Truist, just to give an example, here in the southeast is about 40,000 or 39 or it’s a very low number. Very granular deposit base at Truist, a retail bank. Sure, Truist does plenty of large commercial banking, but they also have a big commercial network from the old SunTrust, the old BB&T, and that absolutely increases the number of accounts and decreases the deposits per account statistic.

Christopher Marinac: [00:06:56] When you look at other commercial banks, Signature Bank, that also failed, they had $500,000 per account. So, it was a very commercial oriented account that had big deposits. And back to Silicon Valley, that 1.2 million really represented a lot of big firms who, when they start to pull their money, it hurt quickly and fast.

Christopher Marinac: [00:07:19] The old fashioned run on the bank that occurred last Thursday – which we can get into why that happened – it snowballed so fast that the company couldn’t react to it. And it was quickly apparent that they were going to be insolvent. I think the number that the California regulator stated the next day was $42 billion came out on Thursday, the 9th of March. That’s 24 percent of their deposit book.

Christopher Marinac: [00:07:44] So, if we kind of pause at that 24 percent that ran out that one day, this is why that’s relevant. Banks are a leveraged vehicle. They’re leveraged and permitted to be leveraged by the regulators, the FDIC, the Federal Reserve, our state regulators that we have, whether it’s here in Georgia or anywhere in the country. So, you have a dollar of capital typically into $12 of assets. That’s a typical bank set up, levered 12 to 1.

Christopher Marinac: [00:08:12] In the old days, we were levered 20 to 1. In the Bear Stearns days, they were levered 30 to 1. We don’t have that crazy leverage today, but we do have leverage. It’s not 1 to 1. You know, the whole fractional banking system is driven by having this leverage permitted and trying to done in a safe and sound manner. But we did get a ride because you only had so many dollars of capital backing those deposits that left. So, proximately $180 or $190 billion of which $42 million evaporates very quickly. The bank is upside down.

Christopher Marinac: [00:08:47] And to further complicate the matter, the company had 56 percent of its assets in securities. And that was because they had all these excess deposits and they didn’t have many loans, so to offset that, they bought securities.

Christopher Marinac: [00:09:03] And historically, John, banks will take a dollar of deposits and they’ll make some portion of loans, some portion of securities for liquidity purposes, and then cash. And the idea is that you have cash that you can access immediately, securities that have a portion that you can sell quickly, and then another portion that’s kind of more of an investment. And you try to do that within reason as you think through interest rates.

Christopher Marinac: [00:09:29] Nobody’s trying to make a direct bet on interest rates, but you are implied betting on rates as a bank because you’re working off the spread. You’re taking deposits at one level and trying to make loans and make investments at a higher level and make that spread.

Christopher Marinac: [00:09:42] So, what happened with Silicon Valley is they put a bunch of their securities into government bonds, which was perfectly fine from a credit perspective. But just as a reminder for everybody, you have interest rate risk and you have credit risk. So, the credit risk box was checked as doing a really pretty good job, and actually way better than average, in my opinion.

Christopher Marinac: [00:10:05] They did a horrible job on interest rate risk. Because what they basically did is they bought a lot of securities, even though it was government paper and mortgages. They bought things with five and six year durations. And then, some of those were mortgages. And as mortgage rates changed during a rate cycle, like we had last year, what happens is the duration of that extends. So, you have a mortgage pool that you thought was five years, poof, it became seven-and-a-half because interest rates changed.

Christopher Marinac: [00:10:34] And that’s just simple math, because you thought that you would have mortgages stick with you for five years at one rate environment. When rates went up as much as they did, you’re going to hold those mortgages for seven-and-a-half years. It’s not that complicated, but the value of the bond changes a lot. So, they were underwater on their bonds.

Christopher Marinac: [00:10:54] And, effectively, the way that the accounting works, which goes back to the great financial crisis, is, we don’t mark everything to market. We mark some things to market. Not everything. And in the banking world, the regulators sign off on all of this. So, the rules in the banking industry for years and years have been, you have a portfolio of securities that are marked available for sale. Those get treated every 90 days at what the market value is, up or down, in that quarter, at the end of March, end of June, et cetera. And if you have loans held to maturity, those do not get marked. They are not counted against your capital, your earnings, et cetera.

Christopher Marinac: [00:11:32] So, in 2022, most banks had the majority of their securities in available for sale. As it became obvious that rates were going through a very big tightening cycle, because the Fed was very public about it and doing interviews and constant press conferences every time, you knew that they were going to go way above just 50 or 100 basis points. It was going to go a lot. And it has. We went from zero to, you know, 450 or 460 now, and probably going to head to five plus. We’ll see. And we can talk about that, too.

Christopher Marinac: [00:12:05] But, effectively, what you had happen is that the interest or the the value of the bonds changed a lot and it hurt them. And the way that the accounting was, you didn’t have to count that loss. So, the way to go back and think this through is that the regulators knew that there was a big securities book here. They knew that there was a change in interest rates. Values have changed. You know, of the 56 percent of assets at Silicon Valley that were in securities, 44 or 80 percent of their exposure was in held to maturity. They moved everything over to this accounting bucket that did not have to get marked for market.

Christopher Marinac: [00:12:45] Now, it’s okay that that’s the case as long as you understand how much you’re in the hole. And the irony of this is it’s not as if Silicon Valley had lost 50 percent of the value. They lost less than 20. It was just leveraged. It was a lot. And when you had a need for deposits, they could not move fast enough. Even though they did have access to borrowings with the home loan banks, even though they did have some cash, it wasn’t enough.

Christopher Marinac: [00:13:13] It was one of those things where they were a special purpose bank with these big average deposits that are 1.2 million. They didn’t think through the what ifs. And that’s the immediate lesson learned. I think that the scare is the contagion that comes from this. It’s the Signature Bank failing. It’s the memories of the global financial crisis that we lived through in ’08 and ’09 and the mania that surfaced there.

Christopher Marinac: [00:13:40] A lot of which are not really comparable other than the human reaction of, “Oh, my god, my bank’s in trouble. I better pull my funds. I better sell my stock. I don’t know what’s going on. Sell, sell, sell.” And that definitely played out Thursday, Friday, Monday, Tuesday. As we sit here today, we’re still struggling.

Christopher Marinac: [00:14:00] And there’s now European issues that have been around for a decade and are still not dealt with. That’s Credit Suisse. I’m sure Deutsche Bank will come back next. So, you know, for our compliance disclosures, we don’t cover Credit First or Credit Suisse or Deutsche Bank, but they are bellwethers in the industry.

Christopher Marinac: [00:14:20] And as an analyst, you have to pay attention to what they’re doing and saying. And, obviously, there’s fears of those companies struggling and/or needing some type of rescue from the foreign central banks. And we’ll see how that plays out. I’m sure where there’s smoke, there’s fire. That typically is the case. But there’s a lot of misinformation out, too, and we should dig into that. So, I’ll pause there.

John Ray: [00:14:41] Yeah. And that’s one reason why we’re doing this interview, right? So, you can clear all this up for us. And I want to make sure that I sum this up here in terms of what you said. So, this is not an issue with Technology Holdings or anything like that. I mean, I think laypeople see that the big tech stocks have gotten killed over the last 12 months or whatever. And they see all the layoffs and maybe they connect all that. That’s not it.

John Ray: [00:15:14] The issue is simply, it sounds like something of a replay of the SNL crisis back in the ’80s that was really supercharged by this high average deposits. Because you didn’t even have that back in the SNL crisis but you’ve got that here. That’s what it sounds like, a big, big interest rate or duration mismatch.

Christopher Marinac: [00:15:39] Yeah. Exactly.

John Ray: [00:15:41] And then, it sounds like the other thing, too, here, Chris, is the 1.2 million may be a bit understated because if you’ve got all these companies that have deposits at Silicon Valley that have a common venture fund investor that is saying to them you need to get out of this bank, it makes the problem even worse. Right?

Christopher Marinac: [00:16:07] Of course. Absolutely. No question. No question. And I don’t know if we’ll ever know why that happened. To me, it seemed like they were getting stabbed in the back along the same time. Last week was so strange because the company had done investor meetings with several firms, including mine.

Christopher Marinac: [00:16:28] In the month of February, we had a regulator speak at our conference who was very helpful explaining kind of what was happening today from the FDIC’s perspective. That was the first week of February. And, effectively, what was said then and what happened a month or five weeks later was totally different. And that’s the frustrating part. But, unfortunately, that’s what happens sometimes. And, you know, we all have to have our eyes wide open is absolutely a takeaway.

Christopher Marinac: [00:16:57] Silicon Valley Bank said that they didn’t have to sell securities. They had plenty of liquidity. They were going to write it out because, after all, we have treasury bonds and government agency bonds that are money good. We are going to get those back at par. There’s no reason to be concerned about that. They just have a lot of them.

Christopher Marinac: [00:17:15] So, the challenge, I think, is it’s always a concentration issue and a growth rate issue. The deposits grew very quickly, as I mentioned earlier, and then they were concentrated. That’s a lesson learned. And not to get too far ahead of you, John, but I mean, one of the things that I think will happen is all these companies will have a much better information flow about their deposit concentration.

Christopher Marinac: [00:17:38] So, if we take a look at good companies in our backyard, Ameris, United Community, pick any other household, community bank and midsize bank names, they’re going to put a whole new presentation together about what their liquidity looks like in greater detail. But more importantly, what’s our deposits?

Christopher Marinac: [00:17:55] You know, the concept of loans to one borrower has been around in banking as long as I’ve been here 30 plus years. But the deposits to one depositor, no one’s ever heard of that before. And that is going to become a new part of the banking stats that we have to look at. And it’s not complicated. It’s actually pretty simple. How many big depositors do you have?

Christopher Marinac: [00:18:17] And, you know, it’s amazing to me that that granularity wasn’t explored by the regulators, who I do think have blood on their hands on this. I don’t really understand why that was such a foreign concept. We’ve done a lot of work on liquidity and feel really good about liquidity in terms of access in the system. The problem that I think we’ve all learned in real time is you can’t access it fast enough. The Home Loan Bank can give you liquidity relatively quick, but not necessarily in hours.

Christopher Marinac: [00:18:49] You know, my phone is here, being able to use your phone and move money, whether it’s through an app or just contacting your banker, it’s pretty easy to do. I was explaining to someone today, I did a wire a few months ago and I was like, “Wow. That was actually easy.” It was nice because I didn’t want to spend my Friday afternoon dealing with that. And I could do it through emails and a phone call and a couple verifications to make everybody happy from compliance, which was fine. But it really was easy to wire a meaningful sum of money from one account to the other. That’s all I was trying to do.

Christopher Marinac: [00:19:25] And I realized thinking that through, I’m like, “Wow. You could have done that Thursday morning if you were on top of it.” And all those accounts typically had a private banker or a personal contact, and just pick up a scenario, “Hello, Michelle. This is Chris. I’d like to wire $2 million from this to this.” And they do a two way authentication. And generally speaking, that’s probably happened ten times of that account because it’s a normal thing. No problem.

Christopher Marinac: [00:19:53] They just had hundreds of those requests. And as the day went on, the system broke mysteriously. So, some people were not able to get their wires out because the technology broke down that day, which I’m sure was not a coincidence.

John Ray: [00:20:07] Yeah. I’m shocked to hear that.

Christopher Marinac: [00:20:11] I know. I know.

John Ray: [00:20:14] Well, I want to get to the regulators in just a second and dive into that a little bit deeper. But let’s talk about that dark place on Wall Street that people don’t get to until they get to it. And they haven’t gotten to it yet on this one, which is the shorts and those that were short the stock. I know this comes as a shock to people, but some of those news reports you read are planted by those folks because they’re talking their book. That’s the industry term for it. So, talk about the role of the shorts in this failure. And while you’re at it, the Signature Bank failure, too.

Christopher Marinac: [00:21:00] Sure. So, if we go back – and I’m glad you’re asking this because a couple pieces of the story I skipped over are important, which is that, on Wednesday, the 8th, after 4:00 p.m. Eastern, Silicon Valley issued a press release where they said, We are going to raise capital. We are going to restructure our securities portfolio. And these are the terms and this is how it’s going to affect our earnings, et cetera, et cetera.

Christopher Marinac: [00:21:23] Well, investors called BS on that real quick, and what they effectively said was, We met with you in the last three weeks. You told us you weren’t going to do this and now you’re doing this. What did we miss? Did you lie to us? Did you change your mind? Was the heavy hand from Washington telling you to do this? And, of course, I don’t think people got answers. And so, the easiest decision was to sell the stock and say we’re not participating in this preferred and capital common equity race. We don’t care what private equity firm is backing you in the press release. We’re gone.

Christopher Marinac: [00:21:57] And so, you had people selling the stock Thursday night in after market trading, which isn’t always the most liquid market, but it spilled over into a lot of sell orders in the street on Thursday morning. And then, the race was on. The capital race wasn’t happening at any reasonable price. It was going to be materially lower. And then, it was clear that they couldn’t get it done at all. And then, meanwhile, the depositors were running. And that’s literally the implosion of the company.

Christopher Marinac: [00:22:25] So, I’ve never seen it happen that fast. But just like wrecking your car into a concrete wall, it absolutely can happen. I mean, it is a vehicle and you can drive it and do bad things. A bank is leveraged and you can do bad things with it. Even though credit wasn’t the big problem here, it was liquidity and sort of how they were set up.

Christopher Marinac: [00:22:48] And, ironically, we saw the same thing at the Silvergate Bank – again, not covered by Janney – it’s now in liquidation mode. But Silvergate was set up with securities after a parabolic jump in deposits the prior two years. And I didn’t understand that, primarily, because, to me, it would have been easier to park those deposits at the Fed. So, you have the deposits on one side of the balance sheet. On the other side, you either put them in cash or securities. And the best way for cash is to put it at the Fed with Fed funds.

Christopher Marinac: [00:23:21] And ironically, you would have been paid zero for the first couple months of ’22, but then you would have got 25 basis points, then another 50, and then another. And then, all of a sudden you would have been at 4 percent. You would have had a nice yield. And you don’t have to mark the Fed to market. So, you wouldn’t have had that mark to market issue. And if you had a liquidity run, you could call the Fed and get the money instantly.

Christopher Marinac: [00:23:42] It would have unwound that bank way better than it did. And to be honest with you, I haven’t seen banks do that in general. Banks were holding more money at the Fed during the pandemic, I think somewhat as a precaution, because the pandemic was so unusual. We hadn’t had one since 1918. And then, from a standpoint of crypto, I think in Signature Bank, to their credit, did this for a long time. They had money at the Fed as the deposits ballooned. So, as the crypto moneys ballooned, they got more deposits at the Fed. That made sense to me.

Christopher Marinac: [00:24:19] Signature didn’t have the same security issue. They had the fraud problem, and we’ll get into that in a second. But if we stick on Silicon Valley for a minute, the issue to me is really that there was a challenge for them to get the money out and then they bought bonds that probably should have been one and two year durations instead of buying things that were five year, including mortgages that extended. It was just bad decision making.

Christopher Marinac: [00:24:48] And, again, there’s nothing wrong with owning mid-range maturities. It’s just the degree that they did it, particularly given that they have all this extra cash and the setup that they have depositors who have big chunky accounts. And, again, the oversight on the company, I just don’t understand why that wasn’t looked at the way it was.

John Ray: [00:25:11] Folks, we’re here chatting with Chris Marinac. Chris is Director of Research at Janney Montgomery Scott. Been around quite a while, almost three decades looking at banks. And he’s helping us kind of sift through all this mess. You said it earlier that blood is on the regulator’s hands, so let’s talk about why that is in your view.

Christopher Marinac: [00:25:37] So, I feel that the regulators, while they are the referee – if you look at any sports match, the referee can sometimes guide you to what you have to do. Think about the NFL. You know, you have to have both feet in the bounds. You have to kick the field goal through the uprights. There’s certain behaviors that you have to do. If we don’t want you spiking the football or doing a dance or hugging the goalpost, we’re going to tell you because we’re going to give you a penalty and we may send you a fine. And all that stuff that goes on in sports.

Christopher Marinac: [00:26:06] I don’t know why the regulators didn’t really pivot with, “Okay. We have a unique environment. The Fed had to flood the system. We want to be careful and cautious with how you manage deposits through this environment because none of us know how quickly they’re going to leave. A lot of people thought that the deposits were going to exit the system quickly after COVID started to go in the rearview mirror last year. And it was very much a measured decline.

Christopher Marinac: [00:26:30] Deposits were only down about 4 or 5 percent as we entered March. And I thought that was actually a win. You grew 40 percent, you only lost five, that’s pretty good. It was definitely going in the system. The Fed wanted the liquidity to get out and eventually get lent to try to spur economic growth. It happened that way in 2008 and ’09 where deposits surged and then those deposits were put back into the system. And you really didn’t see deposits leave. They kind of stimulated growth. It took until 2011 and ’12 to really start getting things going after the crisis but it did stick around.

Christopher Marinac: [00:27:10] And so, I thought that would kind of be what happens. And I’m not sure that we have finished that story yet because I’m not sure deposits have gone anywhere other than just shift houses, and checking accounts, and names of bank branches not necessarily leaving the system. I don’t think money went under mattresses the past five or six days. I think it went to Bank of America. And I think it just unfortunately went to these big banks.

Christopher Marinac: [00:27:35] I mean, the hedge fund trade the last several days has been, move the money from regional banks and midsized smaller banks to the too big to fail banks. And that’s a goofy phrase that, again, serves their purpose because they’re owning those too big to fail banks. They own Bank of America, JP Morgan, Citi, Wells Fargo. They’re trying to kind of goose their own pocketbook. And that was loud and clear over the weekend, “Oh, these banks, we got multiple failures. It’s really bad.” And you know why, because they own stock in those big companies. That’s the unfortunate side.

Christopher Marinac: [00:28:11] I mean, if you’re on television, you’re supposed to disclose this is what I own, this is what I do. And I have to do that with the times I’ve done appearances. I don’t know what happens with these other folks who are constantly on T.V. Well, we’ll keep the names out of it, but you know who they are. And it’s frustrating. It’s unethical. But it’s what happens. And like I said at the beginning, we have to deal with where we are and what we see in front of us and not kid ourselves about that as a result.

John Ray: [00:28:43] Yeah. And that really gets around to just the main street business owner that sees all these headlines, sees this turmoil, sees “industry expert” that’s talking about this bank is going to fail or that sector is bad, what have you. And they’re alarmed. I mean, they’re alarmed about is their loan going to get called because of a bank’s liquidity problem? Are their deposits going to disappear? What counsel would you give the main street business owner?

Christopher Marinac: [00:29:20] Great question. So, first off, I think you want to understand the deposit account insurance rules. So, it’s 250,000 per account. So, if you had $1 million, you can have four accounts to spread around that risk. I think what may be happening – separate from your question, but just so I don’t forget to mention it – you’re going to see that more businesses have two and three deposit accounts. They probably won’t have ten because that’s a complete pain in the neck, but they probably will have two or three. They’re not just going to have one bank account.

Christopher Marinac: [00:29:51] And that’s not a problem per se. That actually could be a good thing. Because I don’t think Bank of America gets all that business. I mean, Bank of America – no disrespect to them – they’re not easy to work with. And it was not simple to deal with those big banks during the PPP saga of 2020 and ’21. And I think that it was very clumsy to deal with those big companies. If they knew you, great. But chances are they didn’t really know you.

Christopher Marinac: [00:30:17] And that’s why community banks exist. I think the community banks actually set up way better than folks understand because their deposits tend to be more small business oriented. They’re lower deposits per account. They have granularity. And, honestly, they’ll probably even have more granularity as a result of this.

Christopher Marinac: [00:30:36] The other thing that I think that businesses can do is, to some extent, understand how you move your money and how you can shift it around. Are you familiar with sending wires and what you can and can’t do? There’s permissions that you need to move money between banks. If you want to move money from Truist to Fifth Third, you can do it, but you have to have stuff pre-approved and set up. And so, you really should have that mapped out. And sometimes it’s just buttons on your app. It’s authority in making sure you have that clarity. But it’s worth the time to make sure you understand how that works.

Christopher Marinac: [00:31:13] I think having backup lines of credit are always useful for times like this that you can draw on. We think that sometimes this mania causes folks to draw their lines of credit, even if it’s just temporary. I think when the numbers come out for this quarter, we’ll see some of that in the numbers. I’m not sure it’ll be dramatic, but it will be incremental. But that’s a business using their line of credit to just have extra cash.

Christopher Marinac: [00:31:38] I mean, we saw that happen in March of 2020 when folks didn’t know what was going on with the pandemic and all the constant conferences that were happening with the health community and people just drew down funds just in case. Some of that’s probably happening.

Christopher Marinac: [00:31:55] But I think having an awareness of your bank and how healthy they are is always good. I think banks are going to continue to talk about that. I feel like this was a special purpose issue that Silicon Valley started. It created a contagion.

Christopher Marinac: [00:32:08] We didn’t talk about Signature, John, but that was one of the first banks really dealing in crypto. There were only three banks doing cryptocurrencies in a major way, the Bank of Philadelphia, Signature Bank, and then Silvergate that technically failed. I mean, they didn’t fail in the sense that Silicon Valley did, but they’re voluntarily changing or becoming a liquidating vehicle to return all the deposits. That was the best exit for them to try to save face.

Christopher Marinac: [00:32:38] But all of those banks, those three banks, really were kind of tied into taking deposits very quickly, trying to offer bank services in the crypto community. But at the end of the day, they invested, I think, kind of a little bit haphazardly with their securities book, particularly in the case of Silvergate that I thought should have had money at the Fed. That would have been an easier play.

John Ray: [00:33:04] So, I guess by definition, there’s just not a lot of special purpose banks around in the grand scheme of things. What you’re describing here is something that is not what is in the headlines, which is this is a corner of the banking industry that’s having particular issues that do not affect the rest of the industry.

Christopher Marinac: [00:33:29] That’s correct. Exactly. And I think a lot of the hullabaloo that we’ve seen on television and in print about moving to big banks, I don’t really buy that. It could be a short term phenomenon that for the next month or quarter that there is a surge of deposits at Bank of America.

Christopher Marinac: [00:33:47] But here’s the interesting thing, the analysis that we did that we’ve been talking about since last week, on Thursday and Friday, is, when you look at the other banks in the country who also have big securities portfolios, who have big held to maturity portfolios that aren’t marked to market, the next biggest violator is a small bank called Bank of America. Bank of America is the next biggest holder of just a big held of maturity securities. Now, they’ve got more capital than Silicon Valley. They have more liquidity, but they still have the same issue.

Christopher Marinac: [00:34:21] And so, that’s what’s so ironic of people on national television saying you have to go to too big to fail bank. Well, the next one out there has a problem, too. And, again, it’s the same deal, extra deposits, bought government securities, sitting on them and waiting for this to play itself out because those bonds will mature over time. So, it’s just a stink sandwich. And it has definitely hurt the perception of the banking industry. And I think it was unnecessary. But, nonetheless, we’re here. We have to deal with it.

Christopher Marinac: [00:34:54] And I think the best thing for banks to do is really clarify this is who we are, this is what we do. And I think you’re going to see a lot of that in the coming days and weeks (A) to try to get through this deposit air pocket on the worry that is out there, but also (B) to try to set the stage with investors that, “Hey. We’re still in business and running.”

Christopher Marinac: [00:35:15] I think credit will clearly become more constricted as a result of this and it will become most likely a recession before too long. We just have to work through that. I don’t think it has to be that deep. We just have to kind of work through the challenges. And I think to some extent, this is a recession caused by perception because the real world is still out there doing things. It still feels very busy out there. It’s just will probably not be as much loan growth for these banks as a result.

Christopher Marinac: [00:35:45] But time will tell. I’m not that bearish. I just think we have to work through the perception issues here the next couple of weeks. To me, everyday that goes by without another bank failure is a win. I feel like that can happen. The European mess that’s being in the headlines today, that’s to some extent years and years of sweeping under the carpet. A problem that wasn’t dealt with ten years ago, so it’s back. And that’s where the Deutsche Banks and the Credit Suisse have to be somehow dealt with.

Christopher Marinac: [00:36:15] And whether that’s an official rescue or some other lifeline, we’ll see. But that’s the least of our worries at the moment, I think. But it definitely weighs on markets in a short term nature from an equity and bond perspective.

John Ray: [00:36:28] And just so people know, I mean, the average layperson knows, those banks are the European equivalents of Bank of America and Chase in terms of too big to fail. They’re not going to let those banks simply fail.

Christopher Marinac: [00:36:45] That’s right. Exactly. Exactly.

John Ray: [00:36:49] So, talk about what bank stock owners should do right now.

Christopher Marinac: [00:36:56] So, I think bank stock owners should sit tight. I think if you have a chance to add to positions in community banks, I think it’s an excellent time. I view that the industry, because of this air pocket, banana peel, whatever the right phrase is, that you will most likely see banks having paid up more for deposits to keep people happy these last couple of weeks. That will be a little bit of an earnings drag, but not dramatic, but it’ll be a little bit of earnings drag. I think you’ll see less growth. But we were kind of thinking things were going to slow anyways. And to some extent you’re going to see a little bit more credit reserve building, which, again, there’s nothing wrong with that.

Christopher Marinac: [00:37:35] So, I see it as a modest or moderate change to earnings. I don’t feel it’s dramatic. It could be dramatic in a one off company where you really had to defend your deposits in a major way. There’s a couple next door neighbors of Silicon Valley that really have been fighting since Thursday. And so, that could get expensive for them. But I still think that’s a short, intermediate term thing. I don’t think that’s catastrophic for them. But companies are going to have to rethink how they manage that liquidity.

Christopher Marinac: [00:38:03] But your question is, should you have confidence in the community banks? I absolutely do. And I feel like the tenants of community banks as being small business supporters, if anything, this time kind of tests that mettle. Despite everything on T.V., I think a lot of people called their banker and made sure they were doing okay, checked in with what they needed to do, and went about their business.

Christopher Marinac: [00:38:25] And if they decided to add a second account or a third account just as a safety measure, hey, that’s okay. You know, all of us have done things since the pandemic just to be careful. You know, it could be silly things like keeping temperature gauges and extra stuff in the closet. Or it could be like, “Hey, I want to fundamentally be prepared better if something like this happens again.” And so, we could talk all day about that. But I mean, I think that’s how business folks portray.

Christopher Marinac: [00:38:53] You know, I would have told you last week before this happened, the three reasons that banks still exist is because everybody needs an accountant, an attorney, and a banker. They need their advisors to tell them the best course of action. And the smaller the business, the more the need for those advisors.

Christopher Marinac: [00:39:11] And I feel like community banks do a really good job of supporting those small businesses. And if anything, episodes like this really kind of make that even true, because they could pick up the phone and see somebody, they could go in the branch and walk through a problem they have.

Christopher Marinac: [00:39:27] Confidence is a very fleeting thing. If you go into a bank branch and have a question and someone answers your question, it helps you out, you’re going to feel better about your situation, about that relationship. And as that compounds, it really solidifies. This is a time that I think banks will step up and be able to really support and say, “No. We’re not Silicon Valley Bank. We’re totally different here at Bank XYZ. And this is where we can add value to you. What do you need help with?”

Christopher Marinac: [00:39:53] And that’s something that I think is still very much lost by our friendly financial media, the Twitter crowd, et cetera, et cetera. But that’s okay. We’ve had that happen before. It’s not really a surprise. We just have to deal with it and try to set the record straight with the facts, the right data. And that’s what kind of gets me out of bed every day.

John Ray: [00:40:14] Well, and that’s why we turn to guys like you to help sort through all this stuff. And to your point and you referenced the experience with PPP loans, I think that really makes a lot of sense here. It really puts a premium on those banks where a business owner can walk in and talk to somebody with some authority as opposed to the teller of the day and find out what’s going on. And that’s really what you’re referring to, right?

Christopher Marinac: [00:40:45] Absolutely. Absolutely. And one other point that you would appreciate is, we used to see banks giving 80 to 90 percent leverage on deals all the time. In the last 10, 15 years post-financial crisis, that really changed. A lot more 60 percent leverage instead of 80 material difference. Today, you may see people getting 40 percent and 50 percent leverage.

Christopher Marinac: [00:41:08] And so, one of the things that’s been in my mind the last few days is we may still see loans happen. We may have less of them. But they’re going to be really tightly wound loans where you’re borrowing just to help you get a little bit of leverage on your business, on your property not to get the max. If you want to get the max leverage, you can call an equity debt fund who will charge you 12 percent or 13 percent. But a bank is going to probably charge you six or seven in today’s world. And so, that is a material difference.

Christopher Marinac: [00:41:38] And they’re going to ask for a lot of collateral, and that’s going to be a really well underwritten loan. So, the system has better behavior than it once did from a lending perspective. We, obviously, have botched the behavior on the funding side and particularly on having big deposit accounts at Silicon Valley. But, again, I think to your point, which is accurate, it’s a one off situation. We’ve also seen banks kind of realize that maybe having CDs and maturity deposits is a good thing.

Christopher Marinac: [00:42:09] I meant to mention earlier, John, Silicon Valley had almost no CDs. They had no term structure in their funding base. So, if you look at banks over the last 30, 40 years, when you have too much of one thing, it creates an imbalance. And I think the investment community, myself included, are somewhat guilty of thinking that CDs were a four letter word, when really it’s all about balance.

Christopher Marinac: [00:42:31] You know, it’s like mom saying you should never have dessert. That’s probably not right. You just don’t have to have a lot of dessert and eat your vegetables first. And it’s all about balance on your plate.

Christopher Marinac: [00:42:42] So, that’s where I think the industry has definitely missed a beat here. But that can be fixed. That’s a solvable issue. And I still think that the system is in way better shape than we think. And what concerns me a lot is the regulators love to be in power and they’re absolutely flexing their muscles here. I didn’t understand why Signature had to get closed. I think there’s definitely politics there.

Christopher Marinac: [00:43:05] There is a fraud at FGX. It’s going to come out, I think, in the lawsuit that goes on with Sam Bankman-Fried. And I’ll be curious what he knew and why he knew it and who else knew about it. Because it awfully seems mysterious why we had to close Signature Bank. So, it’s probably stating the obvious, but it’s important to kind of put that into the context.

John Ray: [00:43:26] Yeah. Wow. That’s probably a whole nother conversation right there. Wow.

Christopher Marinac: [00:43:31] I’m sure.

John Ray: [00:43:33] But we’ve been talking to you with your phone ringing off the hook, so we probably ought to let you go. Chris Marinac with Janney Montgomery Scott. Chris, thank you so much for taking the time to visit with us and clear all this up for the average business owner out there. We appreciate you and the great work you do. So, thank you.

Christopher Marinac: [00:43:53] No problem, John. Have a great day. And I appreciate the opportunity.

John Ray: [00:43:56] Yeah. Thank you. And, folks, just a quick reminder, if you have administrative tasks, bookkeeping issues, other problems in your back office that are weighing down your business, I’ve got a solution for you. It involves picking up the phone and calling Chief Executive Angel Essie Escobedo at Office Angels. Her number is 770-442-9246 or go to officeangels.us.

John Ray: [00:44:26] And what you’ll find is that Office Angels has a team of angels. Yes, they’re angels. I know that personally because I use their services. They fly in and get the job done and they fly out. And they work on an ongoing or as needed basis. So, if you’re needing talent and experience that is necessary to apply to your back office to create and maintain your business, give Office Angels a call. And I think you’ll be glad you did and let them know that we sent you.

John Ray: [00:44:58] So, for my guest, Chris Marinac, I’m John Ray. Join us next time here on North Fulton Business Radio.

Janney Montgomery Scott

Janney Montgomery Scott LLC is a leading financial services firm dedicated to putting client needs first. They are committed to providing the best in financial and investment advice to help our clients toward their personal or business goals. They focus on building strong client relationships, supported by a foundation of trust and performance.

Janney provides advice to individual, corporate and institutional clients. Their expertise includes guidance about asset management, corporate and public finance, equity and fixed income investing, equity research, institutional equity and fixed income sales and trading, investment strategy, financial planning, mergers and acquisitions, public and private capital raising, portfolio management, retirement and income planning, and wealth management. Janney is an independently-operated subsidiary of The Penn Mutual Life Insurance Company and is a member of the Financial Industry Regulatory Authority (FINRA) and Securities Investor Protection Corporation (SIPC). Janney is dedicated to providing financial industry professionals the opportunity to achieve their personal best. They foster a professional, respectful, and team-oriented environment where employees can use their talents to thrive and grow with the firm. Our culture rewards both individual and team success and is the driving force behind our strong, long-lasting client relationships.

Website | LinkedIn | Facebook | Twitter

Christopher Marinac, Director of Research, Janney Montgomery Scott

Christopher Marinac, Director of Research, Janney Montgomery Scott

As Director of Research at Janney Montgomery Scott, Chris Marinac oversees the firm’s Equity Research team, which covers more than 225 companies within the Financials, Healthcare, Infrastructure, and Real Estate sectors. The team aims to provide first class research on companies and the industry at large—which means staying ahead of the curve, understanding investors, and considering how events today will affect the future.

Chris has more than 27 years of financial services and research analysis experience. Prior to joining Janney in 2019, he was Co-Founder and Director of Research at FIG Partners LLC, a premier investment banking and research firm specializing in community banks. At FIG, he established and managed an award-winning Equity Research team that covered more than 150 banks, thrifts, and REITs. Earlier in his career, he spent six years as Managing Director at SunTrust Robinson Humphrey and five years as a Research Analyst at Wachovia Corporation (formerly Interstate/Johnson Lane Inc.).

He has served as a financial expert and resource to global and national media outlets including American Banker, Bloomberg, CNBC, Financial Times, FOX Business, and the Wall Street Journal.

Chris graduated from Kent State University with a Bachelor of Science in Accounting and Finance. He is actively involved with Atlanta Ronald McDonald House Charities Inc., where he is serving his fourth, three-year term as a board member.

LinkedIn | Twitter

Questions and Topics

  • Why did Silicon Valley Bank fail?
  • Is what happened at SVB a preview of other serious issues in the banking industry?
  • To what degree was Silicon Valley Bank a victim of investors shorting the stock?
  • What is the role of regulators in this failure?
  • If I’m a business owner with various deposit accounts and loans outstanding, what should I do?

 

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: banking industry, banking regulators, banks, Christopher Marinac, deposits, janney montgomery scott, John Ray, loans, North Fulton, Office Angels, Silicon Valley Bank

Alie Stewart, Ragana Creative

March 15, 2023 by John Ray

Ragana Creative
Hello, Self . . .
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Alie Stewart, Ragana Creative (Hello, Self… Episode 15)

On this episode of Hello, Self…, Patricia’s guest is Alie Stewart. Alie is an Emmy-nominated producer, consultant, and owner of Ragana Creative. She shares with Patricia the Hello, Self.. moments that changed her life, including reading Be Here Now by Ram Dass, her subsequent travels, and how she found her stride following her intuition. She and Patricia also talk about the culture differences locally and in other big cities, the value of the diversity in Nashville, and how that fuels expression and Alie’s work.

Don’t miss this wide-ranging conversation and where you can find her new upcoming show, Never Sent, on March 31st and April 2nd, 2023.

Hello, Self… is presented by Patricia Leonard & Associates  and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

About Never Sent

Ragana Creative Presents NEVER SENT, an event celebrating the most important conversations we’ve never had.

Holding a residency at The Barbershop Theater, this storytelling format is a hot mic for folks to expose their truth through texts, emails or letters that they’ve never had the guts to send.

Inspired by formats like The Moth and Mortified; Never Sent is a simple design. It calls to the people of Nashville, asking if they have something to get off their chests. Reads and performances range from heartfelt to heavy, all with a healthy dose of humor. Hosted by its creator, Alie Stewart, and curated with 5 – 7 reads as well as 1- 3 special performances – this show promises to deliver something impactful. It’s home, The Barbershop Theater, is an intimate space seating 50 guests, the perfect size for a gathering of this nature.

Never Sent was created to build community through honoring individuality – forming a loophole for conversation and a stage where participants, sometimes unheard, can finally express themselves. “This all started when I was sitting around during the pandemic and had some extra time. I was going through my drafts on my phone and was extremely entertained” laughs Alie Stewart, creator of Never Sent and founder of the company behind it, Ragana Creative.

Event Info

Alie Stewart, Producer and Owner, Ragana Creative

Alie Stewart, Producer and Owner, Ragana Creative

Based out of Nashville, Alie is an Emmy-nominated producer, development director, event curator and consultant. She has a diverse background in TV and film production, tech media, talent relations and curating avant-garde events.

Her career has crossed multiple facets of the creative industry, beginning in film & TV production on the independent creators side. She then grew into collaborations with executives at some of medias most exciting production companies, agencies, and platforms like Netflix, Verizon, National Geographic and Microsoft.

After some important time experimenting on her own, Alie took what she knew in authentic storytelling and implemented those truths into uniquely formatted events. She now holds an event series titled Never Sent in Nashville and produces fundraisers, drag, comedy and other storytelling shows.

Alie grew up in a rural town of Southern California and has lived in San Francisco, New York, and Los Angeles. She has a loud laugh, an immense amount of respect and pride for a good outfit, and a cat named Boozy.

Website | LinkedIn | Instagram

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN.  She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist.  Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language.  Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development.   Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order!  Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

Tagged With: Alie Stewart, film, film production, Hello Self Moments, Hello Self Podcast, Hello Self..., Never Sent, Patricia Leonard, Patricia Leonard & Associates, producer, Ragana Creative, tv

Introduction to Executive Perspective

March 14, 2023 by John Ray

Executive-Perspective-Album-Final
Executive Perspective
Introduction to Executive Perspective
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Executive Perspective

Introduction to Executive Perspective 

Host Danny Vander Maten welcomes listeners to Executive Perspective with a glimpse of the guests he’ll feature from a wide range of sectors, including technology, finance, and healthcare, the issues and topics they will dive into, and more.

Executive Perspective is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

About Executive Perspective

Executive-Perspective-Album-FinalExecutive Perspective features executives and business leaders from a wide variety of sectors. Host Danny Vander Maten and his guests cover industry trends, insights, challenges, success strategies and lessons learned.  Executive Perspective is underwritten and presented by Cresa. The show series is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. A complete show archive is here.

Danny Vander Maten, Host of Executive Perspective

Danny Vander Maten, Vice President – Tenant Representation, Cresa, and Host of “Executive Perspective”

Danny joined Cresa in the Spring of 2016 and brought a diverse background with nearly 10 years of experience in finance, business operations, and strategy to his client’s real estate transactions.

At Cresa, Danny’s primary responsibilities include strategic planning, lease analysis, negotiations, and cost mitigation. As a registered Certified Public Accountant with an active license in the state of Georgia, Danny provides unique financial insight into every critical aspect of the transaction.

Cresa is the world’s most trusted occupier-centric commercial real estate firm. They strategize for the best possible results for occupiers everywhere. Cresa thinks beyond space. Partner without conflict. And apply their integrated expertise to make your business better.

Connect with Danny: LinkedIn | Twitter

Connect with Cresa: Website | LinkedIn | Facebook | Instagram | Twitter

 

Tagged With: business leaders, commercial real estate, CRESA, Danny Vander Maten, Executive Perspective, executives, industry insights, tenant representation

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture

March 13, 2023 by John Ray

Jim Miller, DutchCrafters Amish Furniture
North Fulton Business Radio
Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture
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Jim Miller, DutchCrafters Amish Furniture

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture (North Fulton Business Radio, Episode 621)

On this edition of North Fulton Business Radio, Jim Miller, CEO and Co-Founder of DutchCrafters Furniture, joined host John Ray to discuss what makes DutchCrafters an industry disruptor, how they got started, what it was like to sell custom Amish furniture on the internet prior to the booming e-commerce industry we see today, why the company located a showcase store in Alpharetta, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

DutchCrafters Amish Furniture

DutchCrafters is a niche retailer, selling more than 15,000 products on its Amish furniture website www.dutchcrafters.com. DutchCrafters Showrooms and Design Centers welcome customers in Sarasota, Fla. and Alpharetta, Ga. and in an outlet store in LaGrange, Ind. DutchCrafters was named to Newsweek’s prestigious Best Online Shops for 2021 and Fastest Growing Online Shops for 2022. The company has an A+ rating from the Better Business Bureau and was listed six times as one of the fastest-growing private companies in the United States, according to Inc. Magazine’s prestigious Inc. 5,000 List.

Website | LinkedIn | Facebook | Instagram | Twitter

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture

Jim Miller is the Founder and CEO of JMX Brands, a Sarasota-based e-commerce company that he began with his wife Linse Miller, and Miao Xue in 2003. JMX Brands is a six-time Inc 5000 company, a Gulf Coast 500 company, and is recognized by Furniture Today as a leading e-tailer.

JMX Brands was recognized as a 2016 Florida Company to Watch by GROW FL and 2021 Medium Business of the Year by the Sarasota Chamber of Commerce. The company was named Best Place to Work by the Sarasota Herald-Tribune in 2020, 2021, and 2022 and by Furniture Today in 2021 and 2022.

The company’s flagship brand, DutchCrafters, is the largest e-commerce brand of Amish-made furniture – retailing products from more than 150 small American vendors and delivering throughout the United States and Canada. DutchCrafters is one of Newsweek’s Best Online Shops of 2021 and Fasted Growing Online Shops of 2022 and from his work, Jim received a Top Entrepreneur Award from the Business Observer in 2022.

Jim previously served as the founding director of Goshen College – Sarasota. Goshen College is a four-year, private, liberal arts college located in Goshen, Indiana. The Sarasota program offers baccalaureate degree completion in management, computer certifications, and personal enrichment courses.  In 1999, as the new director, Jim was recognized in Gulf Coast Business Review’s inaugural publication of “40 Under 40” – the region’s forty most promising leaders under age forty. Jim has taught management, organizational communication, and related courses in non-traditional programs at Goshen College and Eckerd College.

Jim was associate pastor at Bahia Vista Mennonite Church in Sarasota from 1993-1998. He served various roles in his congregation and with Southeast Mennonite Conference and the larger Mennonite Church. From 2011-13, he served as a bi-vocational pastor at Covenant Mennonite Fellowship in Sarasota. He continues to speak in various settings on issues of faith.

Jim earned a bachelor’s degree from Goshen College and a master’s degree in management in leadership and organizational development from the University of South Florida. In addition, he has studied at Anabaptist Mennonite Biblical Seminary, Eastern Mennonite University, and Bethel Theological Seminary.

Jim’s community service has been extensive. He has served in a variety of capacities, including aquatic rescue at Mote Marine Laboratories, youth basketball coach, and in directorships with Charis Center, Sarasota United for Responsibility and Equity, Sunnyside Properties, and as president of the Sunnyside Foundation.

LinkedIn

Questions and Topics

  • What makes DutchCrafters an industry disruptor?
  • Whose idea was it to pair custom Amish furniture with the internet and bring Amish furniture to homes and offices across America via the internet (prior to Facebook and the booming e-commerce industry we see today)?
  • What is something most people don’t know about you?
  • With showrooms in Sarasota, Florida, and Alpharetta, Georgia, and an outlet store in LaGrange, Indiana, what is next for JMX Brands / DutchCrafters?

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: Alpharetta, Amish, Amish Furniture, custom furniture, DutchCrafters Amish Furniture, Jim Miller, John Ray, North Fulton Business Radio X, North Fulton Radio, Office Angels, renasant bank

Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia

March 13, 2023 by John Ray

Mary Gowan, University of North Georgia, Mike Cottrell College of Business
North Fulton Business Radio
Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia
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Mary Gowan, University of North Georgia, Mike Cottrell College of Business

Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia (North Fulton Business Radio, Episode 620)

On this edition of North Fulton Business Radio, Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia,  joined host John Ray this thriving educational institution. Dean Gowan discussed ways the Cottrell College of Business contributes to regional workforce development, the new Cottrell Center for Business, Technology & Innovation on the Dahlonega campus, recent student wins in national competitions, the College’s course offerings in logistics, supply chain management, and fintech, the growth of the Cumming campus, the increase in demand for certificates, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

University of North Georgia, Mike Cottrell College of Business

The Mike Cottrell College of Business serves business and technology students across all five UNG campuses and currently enrolls more than 20% of the entire UNG student body. The college prepares students to lead in the workplace and strengthen their communities through academic excellence, experiential learning, innovative teaching, as well as, entrepreneurial and ethical leadership development. Students learn the skills and expectations necessary to become strong and effective leaders in their future careers. In addition, the Mike Cottrell College of Business is a valued partner in regional economic development.

Website | LinkedIn | Facebook | Instagram | Learn About the Cottrell Center for Business, Technology & Innovation

Mary Gowan, Dean, University of North Georgia, Mike Cottrell College of Business

Mary Gowan, Dean, University of North Georgia, Mike Cottrell College of Business

Mary Gowan is dean of the Mike Cottrell College of Business and professor of management at the University of North Georgia. She previously served as business dean at James Madison University and at Elon University, and as Associate Dean at George Washington University.

Her Ph.D. is in business administration from the University of Georgia and her extensive teaching, research, and consulting experience focuses on human resource management and organizational behavior, and includes international teaching and research.

Mary is currently on the boards of the Southern Business Association of Administrators, Beta Gamma Sigma, and the North Georgia Community Foundation. Previously, she served as a board member of the Society for Human Resource Management Foundation, the Human Resource Division of the Academy of Management, the Southern Management Association, and a number of other nonprofit organizations.

Mary has also served on a number of journal editorial boards and published research focused on career transitions and related HR topics and has been published in the Academy of Management Journal, Journal of Applied Psychology, and numerous other HR-related journals.

LinkedIn

Questions and Topics

  • What are some of the ways UNG’s Mike Cottrell College of Business contributes to regional workforce development?
  • How is your new Cottrell Center for Business, Technology & Innovation helping the college better prepare students for their careers?
  • How have your logistics and supply chain management courses gained even further value in the current world of consistent supply chain issues?
  • How is UNG preparing students for careers in the emerging fintech and cybersecurity fields?
  • Can you talk about the importance of your MBA now being offered online so you can reach working professionals who want to further their education?
  • What bachelor’s degrees will you be offering on the Cumming Campus and online within the next two years?
  • What can you tell me about UNG’s partnership with the NSA to offer undergraduate and graduate certificates in compliance and ethics?
  • Can you talk about the role your TRUIST Center for Ethical Leadership and the Center for Entrepreneurship & Innovation play in educating your students and serving the community?

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: College of Business, Dean, John Ray, Mary Gowan, Mike Cottrell College of Business, North Fulton Business Radio X, North Fulton Radio, Office Angels, renasant bank, School of Business, UNG, University of North Georgia, University of North Georgia Mike Cottrell College of Business

Quick Tips for Time Well Spent: Take Control of Your Time

March 13, 2023 by John Ray

Take Control of Your Time
North Fulton Studio
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Take Control of Your Time

Quick Tips for Time Well Spent: Take Control of Your Time

On this edition of Quick Tips for Time Well Spent, host Julie Hullett offers ways to take control of your time and manage your calendar.

Julie’s commentary was taken from this episode of Time Well Spent with Julie Hullett. 

Time Well Spent with Julie Hullett is presented by Julie Hullett Concierge, LLC and produced by the North Fulton studio of Business RadioX®.

About Time Well Spent

Time Well Spent with Julie Hullett features stories from busy professionals who have created more time to do what they love. Every other week, your host and personal concierge Julie Hullett speaks with entrepreneurs, community leaders, and influencers to answer the question: What would you do if you had more time?

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

Julie Hullett, Host of Time Well Spent with Julie Hullett

Julie Hullet, Host of Time Well Spent with Julie Hullett

Julie Hullett is the host of Time Well Spent with Julie Hullett.

Julie Hullett is a personal concierge and entrepreneur in Nashville, TN. She founded Julie Hullett Concierge, LLC in 2011 to give people their time back so they can do more of what they love. No stranger to big ideas and pursuing passions, Julie left corporate America to create her business. She capitalized on her skills—multi-tasking, attention to detail, and time management, to name a few—to build a successful business that gives back. Her clients enjoy ample free time. They’ve traveled more, spent more time with those they love, and have even created their own businesses.

Connect with Julie:

Website| LinkedIn | Instagram. Sign up to receive her newsletter.

 

Tagged With: calendar, Julie Hullett, Julie Hullett Concierge LLC, manage your calendar, personal concierge, Quick Tips for Time Well Spent, take control of your time, Time Well Spent

Courage In Ordinary Moments: Taking Small Steps Towards Big Dreams with Farah Ismail

March 13, 2023 by John Ray

Farah-Ismail-Inspiring-Women
Inspiring Women PodCast with Betty Collins
Courage In Ordinary Moments: Taking Small Steps Towards Big Dreams with Farah Ismail
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Courage In Ordinary Moments: Taking Small Steps Towards Big Dreams with Farah Ismail (Inspiring Women, Episode 54)

On this episode of Inspiring Women, Farah Ismail, founder of Interact Consulting, explains why courage is often most important in small, everyday moments, how she views failure as fuel for self-discovery, the power of learning in community, and much more.

The host of Inspiring Women is Betty Collins, and the show is presented by Brady Ware & Company.

Betty’s Show Notes

Farah Ismail, the founder of Interact Consulting, shares her journey to success and her fearless mindset.

Farah brings her fearless mindset and inspiring journey to the table, sharing her insights and experiences on how to live the life of your dreams. She guides listeners through the process of unlocking their courage and taking action, providing tips on forgiveness, planting new seeds, and finding someone else to enjoy the journey with. Farah encourages us to be brave enough to use our voice, bold enough to listen to our heart, and strong enough to make big changes in our life. Don’t miss this insightful conversation!

Learn how to make big changes in your life and be the master of your own destiny!

The Ultimate Coach

Interact Consulting

Farah’s books

Her coaching website

Facebook, YouTube and LinkedIn

Hosted by Betty Collins, CPA, and Director at Brady Ware and Company. Betty also serves as the Committee Chair for Empowering Women, and Director of the Brady Ware Women Initiative. Each episode is presented by Brady Ware and Company, committed to empowering women to go their distance in the workplace and at home.

For more information, go to the Resources page at Brady Ware and Company.

Remember to follow this podcast on Apple Podcasts and Google Podcasts.  And forward our podcast along to other Inspiring Women in your life.

TRANSCRIPT

[0:00:00] Betty Collins: So today on inspiring women this is a first for my podcast. I’ve been doing this for four years, this is year five and today I have my first international guest. So I am really excited. We’ve already been doing a lot of chatting but we got to get to this interview and you’re going to love, just love the energy that comes from her. Her name is Farah Ishmael and she’s an international ashley recognized facilitator, coach and speaker. She’s the founder of Interacting Consulting and she partners with entrepreneurs and leaders who find themselves frustrated imagine that. And unfulfilled despite outward signs of success. And when they work with her, they imagine their business. They craft a lucrative purpose driven enterprise that delivers more confidence, more connection, more revenue and more meaning. You’re just going to love this list, lady, I know you will. So welcome today and tell us just 2 seconds a little bit about yourself. I know we’re 18 hours difference in time, we talked about some Ohio connection but you can take 30 seconds to tell us a little bit about you.

[0:01:12] Farah Ismail: Thank you, Betty, it’s my pleasure to be here. Well, I’m thinking of what to tell you. Let me share that I used to introduce myself as fearless para and I think I have that fearless gene in me thanks to my parents who brought us up believing that we could have impossible things for breakfast. So there was no limits when I was growing up and of course that’s how I live my life. It’s really that limitless thinking and anything is possible. So I’m pretty fearless. But over this journey of dispute, thank God, life. And we had a series of rollercoasters and I would say that I’ve experienced the highs and the lows and I knew what fear is and I’m not fearless. I just realized that I fearless. I love it and that’s what I want to say. That to me, despite of the fear, it’s about taking inspired action and it comes through courage. So I would say I’m a courage catalyst.

[0:02:16] Betty Collins: There we go. I love it. See what I’m saying? It’s just going to be this way the whole time, I’m telling you. But our overall theme this year for the podcast is courage. And so can you tell us how courage showed up in your life?

[0:02:38] Farah Ismail: I think first, courage is something sometimes we think courage is really these big things but for me it’s ordinary day courage that I notice wherever I want to look. So I think if you start looking, you’ll find it everywhere. And for me, every day is an opportunity to perform a small act of courage. So it’s possible. For me, where it really showed up was at my deepest, lowest point. I think it was a personal story when I was I had a series of life changing incidents in my life that really came in the way of having a really successful marriage and I stayed stuck for a long time. And I kept telling myself that I was trying, but I think I was really not trusting myself that I could really take action to choose how I want to live my life after that. And I think it was that one day, and I think it’s a long time ago, I must tell you it was 2006. I can’t forget that moment. It was a summer, it was a morning when I woke up and I had this feeling that I actually looked at myself and I knew that this is it. And that feeling of choosing, trusting, choosing myself and deciding that I am not powerless, but I can actually choose to create the life I want to create. I think that required an immense deal of courage, that ability to just step out and take that tiny step. And I did that. And for me it might sound like a big thing, but I waited a long time. And that’s when I was able to walk away from an unhealthy relationship with a six year old daughter, a computer and nothing else.

[0:04:47] Farah Ismail: So I started my life from scratch. And I can tell you I was afraid. I was scared I had lost all my confidence, but I had this immense belief that I could make it. And I just told myself I could do it. I had it inside of me very all this while. That’s how I was when I was younger and until I came to that moment in life. And I just find that all of us have this inside of us. Sometimes we lose sight of it. And I think when I gave shone a light to that and decided to do things like even asking for help, even that is an act of courage. And that is where it all started. And I would say that after that, I reframed everything in my mind. Things like when I felt that, oh my God, my marriage is a failure and that I reframed it as it is a metamorphosis. This is what I’m doing to write a new chapter. So I think it was all those little things every time. I kept telling myself I’m alone and trying to stay stuck and trying to do everything like a superwoman.

[0:06:07] Farah Ismail: But when I shifted that, it required a lot of courage to seek support. And I had lots of it. I just was not allowing it inside my life. So I would say that I think courage showed up in many ways, but it can be with small things as well. It could be speaking up. Speaking up from your heart is also a big thing. Being vulnerable is another big thing.

[0:06:34] Betty Collins: Yeah, every day the ordinary. There’s courage all day long. And I like how you say you got to sometimes just start looking for it and you’ll find it. One of my favorite movies is Julia Roberts and it’s eat, love and prayer in some of those orders. But eat, love and pray is what I think it is. One of the moments in the movie, she said, I just want to slip away from the life I created. I had every part of creating every part of this life, but I want to slip away from it. And she finally had the courage to do it, and a lot of women don’t. So it doesn’t mean you’re terrible and you’re not courageous, but man, choose the courage path with it, just like you did. We all have the AHA moments in some areas that are major, right? But good for you. My goodness, courage showed up. I’m so glad. I’m sure you haven’t looked back. I’m sure you just continue to look forward.

[0:07:33] Betty Collins: So that’s awesome.

[0:07:35] Farah Ismail: Let me just add something there. I just want to share this for anyone who’s listening, that I shared that big moment right then. There were other moments as well, so you knew you it’s something. It’s like swimming. You need to swim to learn swimming. It’s by couraging. So it’s like one step at a time. And it’s not like the big thing I spoke. There were smaller things I did to reach there. And I just know that when you actually tap into these reserves that you have, it’s a muscle. We continue building it, but I just think it’s about making that tiny move, like stepping outside and finding something that will help you to try something else. Take a small risk. That’s where it lies. I think it lies in the gap between your thought and your action. You can choose it.

[0:08:33] Betty Collins: There absolutely great insight. Just wonderful. Courage is like a muscle. You got to work out to build it right? You got to practice. And it’s not always easy. And sometimes taking the little steps can be just as hard as the big one. But at least you’re taking it, right? At least you’ve got courage. You’re putting it out there. You’re doing it. So that I mean, great answer to the question, but what would you say is the book that transformed your life and business?

[0:09:12] Farah Ismail: I had a really interesting opportunity to write a book inspired by a book that changed my life. And so I wrote a book. So I have it right here. It’s called The Book I Read. And it is one chapter which is based on a book that changed my life. And I want to share that. I just shared the story of how I came out of these tough moments and then I continued to believe that I am a superwoman, that I needed to be perfect, perfect mom, because I really wanted to not make any mistakes. I wanted to be very courageous in my business. And what I was doing in that is in this quest for being this perfect without making any mistakes, et cetera, I realized that I was really numbing myself with a lot of things. I was really putting on a lot of armors. And while you would see me as really coming out strongly out of a tough experience, rising standing up tall with lots of self respect and living a life that anybody would see, wow, just look at her. I was again going into this paraly of trying to be very like the super, super woman until I had the opportunity to read a book of Dr. Brene Brown. It was dare to lead. And I must say that I had a partner in this journey who I met in Hong Kong.

[0:10:59] Farah Ismail: And we both realized that we had some amazing vision for creating something for women leaders and we took a year to live the work of Brene Brown. So this whole book and the course that we did on there to lead, we actually lived it ourselves. So I can say that the book that transformed me was Brene Brown’s book, which then helped me to become vulnerable, that then helped me to really deal with grief. I mean, I had thought I should hide my grief of losing a child. I lost a child in the beginning and there was all these things that I was hiding. And then I realized that who I am is becoming, is the one who is going to choose to be comfortable with being authentic. And that’s when I started doing all this work. And of course this took off as many armors as I can. So the book really helped me to create the kind of work that I do to show up authentically and to also help others to do that. And I just am very passionate about that. But I do want to add one more thing. This book helps me in living my life. And there’s the book that is changing my life right now. And I love to share the name. It’s called The Ultimate Coach and it’s by Amy Harterson and Alan V. Thompson

[0:12:40] Farah Ismail: It’s a book about who you are being. And it’s such a powerful book because you don’t read it about the number one ultimate coach in the world. Who’s Steve Artisan. You don’t read it about him. You read it about you. So in the book you find yourself, you find your aspirational self. And it’s changing who I am this year because I can choose. It’s not about what I want to do, it’s who I want to be. And the being is everything. So I want to say that that’s the second book that’s changed my life and also changing how I’m going to operate and I’m continuing to get transformed by it.

[0:13:25] Betty Collins: Well, we definitely want to get those books. We’ll get them to our readers, our listeners, excuse me, so that we can make sure that they are tapping into that. I’m a huge reader. Love to read, love other perspectives. Because sometimes you just need to get in someone else’s brain, right? You need to see what they’re thinking to help you be able to do it on your terms, not theirs. The book, though, that you wrote, the chapter, and can you put that up again? Because I want readers to see that as well. The book that transformed me, is that what it’s called?

[0:13:58] Farah Ismail: Yeah. I’d be happy to share that. Of course, you can download this on my website, which is https://www.coachfarah.com/ There are two books that I’ve written, and one of the books that is my favorite is very short read, but it was very powerful. Read it’s. Five Secrets of What You know, really helped me to be daring and being unstoppable in my business and my life. So I share five things that really serve me every day. And I would say that it’s such a beautiful read, and I’ve created some small what can I say? Some creative exercises. So you would actually do that for yourself. And I would say that I’m hoping that it will inspire you for the next step of your journey, wherever you are.

[0:14:48] Betty Collins: Okay. We will make sure we get those things out when we definitely have this podcast loaded, because we all can support each other. And one of those ways is, hey, read this or do this or try this. Right now, you work with entrepreneurs. Entrepreneurs are my favorite, and I just love the marketplace. I love the economy. I love it when people can take an idea and a passion to make it into reality. But it’s a lot of work to be an entrepreneur. It takes a lot to be a leader. So one of the things that in the last, certainly ten to 15 years is everyone’s got coaches, right? Okay. And they needed them. It’s a huge thing, especially when you want to go to new levels. But tell me more about your group coaching program.

[0:15:39] Farah Ismail: So I love coaching because I love to be a catalyst for change, and there are opportunities to do one on one coaching. However, learning in community is very powerful, and it happened during the pandemic when I created a group coaching program called Courage to Sew. Of course, you know now that the theme will be Courage, because I believe that we can’t become what we need to by remaining what we are. And so I created this exclusive. It’s my signature program, which was really helped at that point. It was only for women, women leaders, women entrepreneurs, women changemakers to help them unlock courage and really write a new chapter of their life and be braveful and purposeful. When I started, it was a short six week program, and now I have created it into a three month program and a twelve week program in which I would say that this program is for you if you are here for transformation and not information. You enjoy breaking the status quo and are willing to take action, and you’re willing to really test new things in your life, sometimes creating the impossible. So I find that this program is very powerful and the women who went through this created some quantum leaps in their life and shifted incredibly because they had an opportunity to really have a huge self discovery and a clarity of direction and understanding their personal power. So I would use two things that is really leading from within and then also looking at how you create that impact in the world. So it’s a very structured but very creative program that pushes you. And so if you can’t handle being uncomfortable, this is not for you. If you want to know one, two, three steps to follow, well, you know, this is going to surprise you. And if you’re unwilling to go deep and this is not for you. So I find that I normally have one cohort a year and I do it once because the rest of my time is really doing it’s quite full.

[0:18:07] Farah Ismail: So I’m actually launching the 2023 Cohort in March. Okay? And so, yes, I’ll be happy to share the link if anybody wants to have a conversation with me to get to know more about it. But it’s something that I would say has impacted many women and I love it as well.

[0:18:27] Betty Collins: Anytime we can get resources to help and have great outcomes right, and impact that we want to do it, we want to tap into it. I mean, you could tap into a lot of things, but what’s great about not great about a pandemic, but I will say during the pandemic, I used to do everything with my podcast locally, right? Then people were like, I need to get on the air somewhere. And podcast became this massive thing. It was already a big thing. And so I always like being in person, but I found myself that I can do online things like this and still get a lot out of it. It still comes down to what you want to do and do you want to go dig deep? I like that. If you don’t want to dig deep, don’t do this course, right? But you’re going to launch it tomorrow. Okay.

[0:19:17] Farah Ismail: If you want to create the impossible, this is where you should be because you don’t want to have any limits. So you have a beautiful community to be actually doing it as well. And I love coaching people to get there. Yeah, create that life coaching.

[0:19:32] Betty Collins: And I’ve done it various times in my career and generally it’s because there’s a want, but it always results in something because there’s a want and desire to coach. You have to want to be coached, right? And you have to want to be teachable taught. But it sounds like a really great thing. A lot of good things came out of COVID in one of those, which things like this, right? So let’s move a little bit to something a little more personal property. But what is the failure story that you would be comfortable sharing with us today?

[0:20:11] Farah Ismail: Well, firstly, it’s how I look at failure. I have a lot of stories of where I have failed personally and professionally. I look at failure as an opportunity for me to see it as fuel something that’s used me to take a pause and see what is really happening in my life then. And I think for me this is really personal because I recently discovered that a lot of times I was judging myself and I was judging myself for something like, okay, so I must give you a back story that I truly enjoy having unhurried moments, me time. So creating that space for myself and creating boundaries, I really like that. And sometimes I find that in my family or in my closed circles, others are extending themselves so much that I feel like I judge myself for choosing myself, right? So I was really beating myself up and I didn’t realize that it was a nap. It was playing so deeply in my mind that I was judging myself like someone who is not available for family at times and I was feeling inadequate at times. Like I’m not like the others, they live overseas and they’re more available to my parents on the call. So I would play all these games in my head and it really took me down and in a way that I would probably not choose to create that spaciousness for myself and try to be different from who I am. And I think that the day I realized that I was doing some really deep work with a coach when he asked me to forgive myself for judging myself and to write down all the ways in which I judge myself and to forgive myself for that. And once I drove all that and I realized if I was the truth is. So when I was looking at one statement and I was changing that to what’s the truth there? Because you really have to dig deeper to see what’s happening because otherwise you’ll continue doing the same thing. And that’s when I really figured out that when I dug deeper that the truth is I reimagine renew myself powerfully every day, every week, whenever I need that.

[0:22:59] Farah Ismail: And that’s when I own that I stopped judging myself. So I want to say that my failure is for this long, not realizing that forgiveness is such a big thing. When you learn to forgive yourself, you just leave that old version, all the narratives and you just choose to be the most powerful version of yourself. So today no one is worthy of my judgment, even myself. And all everybody is worthy of is my love and my respect. And when I keep that foremost and that I renew myself every day, I don’t feel that sense of blame, shame, et cetera. So I want to say that that work I did for a long time, I felt like I was failing my family. Of course I found an antidote. So I wanted to say, it’s very personal, it’s very deep work, but it can be done.

[0:23:58] Betty Collins: I love the way you say that. I found the antidote. That’s a great way to say that. I have a really good friend and her two kids are in their 20s in that adult. They’ve launched, they’ve done their thing. And so she was telling me the day she said yeah, she said, yeah, she’s getting her MBA right now. I said, oh, and what? She goes in life, she’s falling down and she’s learning how to get up right now. And I thought, she goes, she’s had a big failure, she had a big fall, but she’s going to learn. And I thought, how a great way to describe it, right? But at least she’s getting up. It sounds up, but the antidote, I like that. Find the antidote. The other thing I think of, as you were talking, you said, you know, the conversations in my head. And I tell women, if you want to get more sleep, then start getting the conversations out of your head, which means you’ve got to confront something or you’ve got to get in there and go, hey, why am I having these conversations in my head?

[0:24:57] Betty Collins: Like, you, I think I’m a failure, I must be a failure. You’re always having that conversation with, you right, if we want to get more sleep, we got to quit having conversations at two in the morning.

[0:25:08] Farah Ismail: I want to add something that’s beautiful, what you said. Yes, we have the power to plant the seed. So if I say I’m inadequate, I’m planting that seed, who am I going to be inadequate if I plant the seed? And I chose who I am going to be, that’s what I’m creating. So I can create myself every day. So who I’m being is really important. So if I tell myself all these things, that’s what I’m going to get, right? That’s the tree which is going to bloom. So I would say that, really think, get rid of all those stories and plant new seeds and that’s what you want to do.

[0:25:50] Betty Collins: That’s a great way to say it. So, audience, are you listening? Women, are you listing? This is good stuff. This is stuff that you couldn’t really apply. So what do you feel like your year and beyond looks like? We’re in 2023. It’s time we keep going. We keep saying, well, we got through this, we got through that. But how do you see your year and how are you going to go forward?

[0:26:21] Farah Ismail: Thank you. I love that question. 2022, I started the year by saying I’m going to fall in love with disruption. And what I did over the year was I disrupted myself many times. I disrupted my thinking, my beliefs, what I was doing. I disrupted and started speaking. I just wanted to disrupt myself and try new things as well. So this year, as I started. Of course, I’m being a loving disruptor in my life, but what I’m choosing this year is a word called which is freedom. Just freedom to create from the space of abundance, freedom to be me, freedom to coach in a way that there’s huge impact. I just choose the word freedom. And this year is very exciting for me because I am, of course, stepping into a space when I am creating new programs of the year, creating who I want to choose to work with, just becoming a lot more clearer and of course, speaking all across the world. So I’m hoping to see you in Ohio sometime. But the year is exciting because I’m stepping into really having intentional creating my legacy. So I turned 58.

[0:27:56] Farah Ismail: I just turned 58 and I always think about what am I going to leave for my beautiful 23 year old and for the people I love. So a lot of the creation this year is to be in that very beautiful space of creating for your legacy and impacting the world in a much, much bigger way. So I want to say that I’m in a very creative space. Thank you for asking, Betty.

[0:28:24] Betty Collins: I’m turning 60 this year. So I’ve been thinking a lot about legacy and how do I want to I’m not saying end a career, but transition into different things, right. That I feel like can be something that people will go, yeah, that’s amazing because I tell my kids all the time, my legacy is not going to be a bank account for you. My legacy is really going to be hopefully you will continue and follow the generations to come of what I have taught you and what my parents taught you. And they’re great because they want to just experience things that’s that generation. Right. We just want the experience. But I love the way, though, you say I’m creating, but I really like I fell in love with disruption that I’m going to think about for why I really like that thing. But I do want to end with this question with you. What are the things that I was so attracted to? Your LinkedIn, I believe it’s on your LinkedIn. I just thought this quote and it’s just played in my mind, but you say, who am I to do this? And I think your coach asked you that, who am I to do this? And I thought, what a great question. Because the first response should be, why not?

[0:29:50] Betty Collins: Why not am I to do this? Right? You have such great answers, though, and such a great insight. But I love the question. I want to end with it because I want women to think about who am I to do this today? So can we kind of end with something about that?

[0:30:08] Farah Ismail: Yeah. First of all, I want to say thank you for looking at my LinkedIn. That’s where I like to spend some time and realize that that’s a space that you can also impact a lot of people by showing up as you are. So that question, and I want to say that when you reflect on something, take action. So when I actually reflected on that question, I wrote it down and then I said, oh, my God, I have to share this. Otherwise if I keep it to myself, I’m not going to be able to touch someone’s life. So today when you share this, it makes me feel like it’s so important to show up. I think I would say that one thing that is like my GPS and my compass is to be brave enough to use your voice, bold enough to listen to your heart and strong enough to live a life of your dreams. So when you hold on to that and you also choose to find someone, don’t do it alone. Do it with someone. Have someone who’s there with you. Enjoy that journey. That’s really where you get your fulfillment. So look where your path is. Are you enjoying it?

[0:31:40] Farah Ismail: What would you really need, what you need to be this year to create a life of courage, a life that you want to lead, which is extraordinary? Just ask yourself that, stay with that, and I think you will find some answers.

[0:31:58] Betty Collins: We need courage right now. We need tons of it. We need people to be courageous, especially women. Well, it has been such a pleasure to talk with you today and have just some discussion. And I would really to the audience, I’m going to spell her name out, but it’s all on the show notes. But it’s F-A-R-A-H. Farah is spelled I-S-M-A-I-L. If you Google that name, you will find amazing things about this woman that you really can learn from, I can tell you. But I appreciate you being I appreciate you taking the time. I appreciate that you’re 18 hours either behind or ahead. I don’t know which one it is and that you’re with us today. So I know that my audience will go away today feeling good and be challenged. So thank you so much.

[0:32:49] Farah Ismail: Betty, it’s been a pleasure talking to you and kudos to you for having your first international.

[0:33:00] Betty Collins: All right, have a great day. Thank you so much.

[0:33:03] Farah Ismail: Thank you.

[0:33:04] Betty Collins: Bye. Okay, so what we will do is we will get with you on when this is going to be, when we’re going to do this and you’ll hit you here. I think I probably will tell the producer.

Tagged With: Betty Collins, Courage, Farah Ismail, Inspiring Women, Interacting Consulting

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