

E23 Dale Richards from Swattage and John Baley from PMI Phoenix
In this episode of Project Management Office Hours Joe Pusz, PMO Joe, and his guests Dale Richards from Swattage and John Baley from PMI Phoenix discuss innovative PM/PMO tools, PMI focus in 2019, and Project Management Leadership.
Dale shares his story behind Swattage, the Project Innovation Lab and tools they offer the PM community. Swattage offers the Circuit app connecting Executive Sponsors with Project Managers. They also have the PMO Value Perception Topography a method for measuring the landscape of how your PMO is perceived. Get a free report sample at http://swattage.com/pmovalue/
As a returning guest, John shared all the benefits that the PMI Phoenix chapter provides to its members including, regular dinner and breakfast meetings throughout the Valley, industry training, networking, and special events. John talked about PMI’s focus on the practitioner in 2019. Dale and John also have a great in-depth discussion on Project Management leadership and the necessary skills to become a stronger Project Manager.
Listen in to the full episode to hear the details from both of these Project Management leaders. We covered so much in this episode on Project Management Leadership and Innovation and I wish we had more time to continue the discussion. You can learn more about Dale and Swattage by visiting www.swattage.com. To learn more about John and connect with him, visit https://www.linkedin.com/in/john-c-baley-612567/.
Tune in for upcoming shows with Project Management leaders and also subscribe to the podcast on Apple Podcast, iHeartRadio or your favorite podcast platform! Our next show will be February 21st with Kevin Jacobs and Jan Schiller.
Have you ever wondered how your stakeholders perceive your project managers and their effectiveness? If you have, you should ask Swattage, The Project Innovation Lab.
This Salt Lake City-based company develops new, innovative methods to solve real-world project management problems from enterprise down to early-stage start-ups with no project management function. Their proprietary method, called the PM Value Perception Topography, gives you detailed insight into not only your project management maturity, but how your project managers are coming across to your client stakeholders. Swattage continuously pushes the edge to discover opportunities for project management to make a difference in new market segments and industries.
Dale Richards is the founder and CEO at Swattage. He specializes in change efforts to help companies scale. His areas of focus include strategy execution, business process analysis, DevOps change management, project selection and delivery, project portfolio management and Project Management Office (PMO) administration.
Dale received the PMP certification in 2009 and a Master of Business Administration from the James Madison University College of Business in 2013 and is a member of Beta Gamma Sigma, the business student honor society.
PMI Phoenix is a chapter of Project Management Institute, founded 40 years ago. We have a membership of 2500 and provide Project Management training, professional development and socialization for our membership.
John C. Baley has been in Information Technology for the past 30 years and is currently retired. Most of his experience is in the IT Systems Development and Data Center Operations area. He has worked on projects or programs for many of the largest petroleum and retail companies in the world, such as Shell Oil, Conoco/Phillips, JCPenney, 7-Eleven, CITGO and Union 76.
John also is a top strategic volunteer for PMI, having been a volunteer for the past thirteen years. He started his volunteer work with the Dallas
Chapter of PMI. He was the President from 2004 -2006 as the chapter continued in growth, and lead changes in the Chapter board structure adding positions to meet that growth.
John left the Presidency to take on the Region 6 Mentor role for PMI, Region 6 is the South Central North America region containing 20 chapters. He then worked on the Chapter Member Advisory Group for three years, followed by the OPMAG for three years. After that he worked on a special Chapter Awards project while sitting on the Alaska BOD as a Director at Large, and is currently in a new role of Chapter Mediator for PMI.
John earned his PMP Certification in 2002, and graduated with a Masters of Business Administration from University of Texas at Dallas in December of 2007.
ABOUT PROJECT MANAGEMENT OFFICE HOURS SERIES
Project Management Office Hours is intended to provide Project Management professionals a place to drop in and discuss Success Stories, Best Practices, and Lessons Learned. Project Management Consultant Joy Gumz has shared with us, “Operations keep the lights on, strategy provides the light at the end of the tunnel, but project management is the train engine that moves the organization forward.”
Each of us has a unique story to tell, but collectively we share a message that organizations who embrace Project Management Best Practices perform better than those which don’t. Organizations which align Projects to Strategy perform better. Organizations with Engage Executive Sponsors deliver better results. Organizations which measure Project Management performance outperform those which don’t.
During our Project Management Office Hours, we hear directly from Industry leaders how to make an impact in our profession. How we, collectively, will Advance Project Management Best Practices, One Listener at a time!
Project Management Office Hours is powered by The PMO SQUAD
ABOUT YOUR HOST
Joe Pusz started THE PMO SQUAD to bring real world PMO Leadership experience to the consulting space and to advocate for Project Management through his blog PMOJOE.com. The old saying is “Do what you love and you’ll never work a day in your life.” Following this mindset Joe left Corporate America in 2013 to start THE PMO SQUAD and work with fellow Natural Born Project Managers to advance Project Management Best Practices.
THE PMO SQUAD focuses exclusively on PMO and Project Management consulting. Corporate America is full of Accidental Project Managers running projects who haven’t been trained to be PMs. To help solve this problem THE PMO SQUAD is on the Leading Edge with PMO As a Service. PMO As a Service allows our clients to focus on their respective core competencies while THE PMO SQUAD delivers Project Management expertise. Contact Joe at 678-591-7868. Follow The PMO Squad on LinkedIn, Twitter and Facebook.



Phil Calvert was born in Huntsville, AL. His entrepreneurial spirit was evident as a young boy when he saved his allowance to buy a flower seed selling kit from an ad in Boy Scouts magazine. At the age of 8, Phil started his sales career, selling flower seeds door to door. From flower seeds he went to having his own paper route and selling everything from tennis rackets to reptiles, calling cards and cars. Phil cut his teeth in the highly competitive field of direct marketing with Automotive Income Management (AIM) in 1995. AIM was the first company to send credit bureau based pre- approved, bank backed auto loan offers to people via mail. Phil experienced a culture of camaraderie, high energy, and results-based compensation. After 1 1⁄2 years, Phil left AIM when ownership shifted to a less positive work environment by dramatically cutting the pay plan. Determined to create his own vision of direct marketing, Pinnacle Direct Marketing opened its doors on March 1st, 1997. At that time, Pinnacle was solely a sub-prime direct mail shop. It has since grown to have a diverse client base with a strategic, effective and technology based marketing service. Pinnacle Direct offers everything from a simple postcard to Omni-channel marketing programs that create and manage leads from inception to close.
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Jacob Fann is the CEO and Founder of Fanntastic Media, which has elevated over 90 businesses to a greater level of success. Gross revenues from his combined clients total over 32 million and that number continues to grow with his customized marketing strategies. He specializes in social media marketing; creating powerful brand presence, capturing new customers and finding untapped markets by optimizing target marketing and social media algorithms that results in higher conversion rates and increased sales.

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June Tesdall is a model for senior empowerment as she successfully obtained resources from the DES Blind Services and is an active volunteer at the Foundation Fighting Blindness. 

Thomas Barr is the Executive Director for Local First Arizona, the largest coalition of local businesses in North America. He advocates for a strong local business community that contributes to building vibrancy, equity, and prosperity across the state. A proud Arizona native and graduate of Arizona State University, Thomas leads the business coalition of Local First Arizona by advocating for the economic and cultural benefits provided by building strong local economies. 

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Stephanie Sims is a recovering investment banker, 2nd generation entrepreneur, speaker and author. She started her career working with Goldman, CSFB and Lehman in the US and Europe, and then rode the high tech start-up roller coaster all the way to an exit – complete with angels, venture capitalists, and household-name clients. 

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Following an early career focused on underground mining engineering, operations and construction, Scott grew McIntosh Engineering to become a preeminent worldwide engineering, design and project management firm focused on providing deep underground mining services to large international mining companies. After growing to $50+ Million in annual revenue and 280 worldwide employees, McIntosh Engineering was acquired in 2008 and Scott began his exploration for what’s next.

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Drawing on 25 years of leadership experience, Chris Aird remains passionate about developing people and helping them find their purpose and their potential so they will be their best. With encouragement, education, and empowering skills, he provides opportunities for leadership and organizational development
Brandon Pickett’s internal drive and passion comes through in helping others. he has five years of managerial experiences as well as over 15 years of experience and knowledge within different organizations and fields. This experience comes from programs for children and adults with mental health and cognitive disabilities, family dynamics, special / general education structure and classroom success/functions, social services, and adults with personal goals and/or struggles.
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Ann Marie McArthur, CEO of About Care, has lived in Chandler, Arizona for 37 years and is honored to work and serve the Chandler, Gilbert and Queen Creek communities. Prior to working at About Care, Ms. McArthur retired from the State of Arizona where she worked for over 20 years. She ran several State Agencies, including the Board of Osteopathic Medical Examiners for 8 years.
Jacqueline Destremps is a creative marketing strategist and founded 













