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Is Your “Global Glass” Half-Empty or Half-Full?

July 25, 2013 by angishields

Global Leader Radio

Is Your "Global Glass" Half-Empty or Half-Full?

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In this edition of Global Leader Radio!™, Alvin C. Miles facilitates a discussion about the correlation between a positive perspective and success in one’s life. Yelena Epova joined as our in-studio guest to discuss her unique story, her global perspective and the importance of taking an interest in people!

Here are seven takeaways from our discussion:

Enjoy what you do!
Being happy overall is more important than any other factor.
The best way to be successful is to help develop others.
Focus on being flexible.
Clients don’t grow on trees – you have to develop them!
To be a leader is a gift!
Take time to recharge.

Listen in as Yelena walks us through her personal and professional story. Add her insights, tips and resources to your leadership toolkit. Leadership IS a conversation!

Yelena Epova/ Partner, Habif, Arogeti & Wynne, LLP

Yelena is a partner in charge of HA&W’s Tax Group and the International Services Practice. She specializes in advising domestic and international companies on international tax issues and tax planning strategies regarding inbound and outbound operations. She also assists clients with domestic tax issues by providing tax planning and compliance services.

Yelena is an active member in many professional organizations, including the American Institute of Certified Public Accountants where she served on the task force that reviewed Proposed Treasury Regulations on Transfer Pricing; the Georgia Society of Certified Public Accountants where she participated in the Leadership Development Program; and Baker Tilly International where she chaired the North American International Tax Committee for six consecutive years. Additionally, Ms. Epova is a founding board member of GlobalEXECWomen, vice chair of the Georgia Council for International Visitors’ Board and Chair of the 2013 Consular Ball. She is also Treasurer of the Georgia District Export Council. She is a graduate of the 2011 Leadership Atlanta program and received the Metro Atlanta Chamber’s 2011 Global Impact Award for Service Providers on behalf of HA&W.

Yelena has written for numerous publications. She is a regular contributing writer to Global Atlanta on international tax issues. She is also a frequent speaker at many international and domestic seminars including those pertaining to businesses entering the U.S. market.

Prior to moving to Atlanta, Ms. Epova received her Masters degree in Engineering from the Technological College of Leningrad. Upon her arrival in the United States, she continued her education in Accountancy at Georgia State University. Ms. Epova has received the Golden Key Award for the highest score on the CPA exam in Georgia and the Elijah Watt Sells Award for being in the top 100 scores on the CPA exam in the nation. She was recently selected by Atlanta-based GlobalEXECWomen as one of three finalists for the International Women of Influence Awards™ in the category of Service Providing Businesses. Ms. Epova was also selected by the Atlanta Business Chronicle as one of the city’s “up and comers” for 2006. Each year, the paper selects and presents awards to 40 business professionals under the age of 40 who have made significant contributions to their communities and are leaders in their companies. Ms. Epova was most recently recognized by Atlanta Magazine as one of the fifty-five most influential foreign-born Atlantans.

Contact Yelena: (404) 898-7431, yelena.epova@hawcpa.com

Leadership Tips for Micro & Small Business Success!

July 12, 2013 by angishields

Global Leader Radio

Leadership Tips for Micro & Small Business Success!

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In this edition of Global Leader Radio!™, we discuss the skills & leadership acumen necessary for success as a micro or small business owner. Laura Ann Hart and Veronica Maldonado joined Alvin C. Miles as in-studio guests to discuss the resources available for business owners, the importance of education to success, and the personal fulfillment of serving others!

Here are seven takeaways from our discussion:

What small businesses need is a helping hand!
When everyone takes care of their own backyard, the outcome is a great community.
Surround yourself with people that aid in your development.
Always seek more!
We are designed to be of service to others.
To be a leader is a gift!
Don’t be afraid to do the right thing, even when it’s not popular.

Listen in as Laura Ann and Veronica describe how they’ve gotten to a successful point in their careers. Add their insights, tips and resources to your leadership toolkit. Leadership IS a conversation!

Laura Ann Hart/ President, Quickie Coupons, LLC

Laura Ann Hart is a true “Georgia Girl!” Having been born and raised in the South, Laura has taken “southern hospitality and customer service” to a whole new level in her young and vibrant sales & marketing company Quickie Coupons! “First Class is Free” has been her philosophy and building blocks that she hangs her pearls on every day! Over the past 8 years Laura has sold over 40 million dollars in goods and services and continues her “Pursuit of Excellence” Vision in everything that she does.

Laura Ann created a company in a downturn market that is helping businesses survive and thrive with the simple introduction of coupons into their marketing plan. Since the beginning of Quickie Coupons Laura Ann has increased overall sales by 55% in year two and another 35% in years three and four. Quickie Coupons has consistently maintained a 94% customer retention level – all without long term contracts. In February of 2011, Quickie Coupons became an official Franchisor, with a federally registered trademark and the ability to sell franchises throughout the country. Laura is currently in the process of opening up Quickie Coupons Roswell in September of this year. Quickie Coupons was a finalist for business of the year in 2010 and 2011.

Before starting Quickie Coupons, Laura spent five years as a Top Producer with RE/MAX Unlimited where she learned the true value of helping and serving others. Under the mentoring of Pam and Gerry Rogers, Laura was able to make the transition from stay at home mom to an award winning Top Producing Agent. During her real estate career Laura helped hundreds of clients buy and sell property. Laura received the “Rookie of the Year” Award in 2005, earned the #1 Top Producing Individual Agent in 2006 & 2008, #3 Top Producing Individual Agent in 2007 and was also honored with the RE/MAX 100% Club Award four years in a row. Laura also had the privilege of writing a monthly real estate column in the local paper sharing her experiences and best “tips & tricks” on how to navigate the real estate world.

In 2012, Laura was the President of the Kennesaw Business Association (the largest non-chamber business association in the state of Georgia), a board member for the Acworth Business Association and a character education teacher at Kennesaw Mountain High School. In 2013 Laura graduated from the esteemed Leadership Cobb Program. Currently Laura serves as a director/ past president for the Kennesaw Business Association and participates in several committees dedicated to improving our local community and helping businesses grow.

Giving back and taking care of their community is a must for Laura and her family. The Hart’s have actively participated and contributed to several charity and service organizations ranging from “Shop with a Hero Programs”, Carrabba’s Culinary Cook-off, Must Ministries, Calvary Children’s Home, Hayes Elementary Food Pantry, Kilometer Kids, Northstar Church Volunteers, NJROTC, Boy scouts, One Call Foundation, Susan G Komen Breast Cancer, Northstar Couples Group Leaders, ARC (Atlanta Recovery Center / Homeless Shelter) and MDA. Teaching their children to “give back” has been a priority for both Laura and her husband Eric. Laura and Eric recently celebrated their 21^st wedding anniversary. They have three children, Joshua, Alexandria and Jeffrey and live in Acworth, Ga.

Laura received her Bachelor of Science Degree in Business Administration from Shorter College in 1997 and her Associates of Arts Degree in Fashion Merchandising from Bauder College in 1990. Laura holds and maintains a Georgia Real Estate Sales Person License and is certified in several areas of scuba diving.

Contact Laura: (678) 918-6961, laura@quickiecouponbook.com

Veronica Maldonado/ Program Director, Ga. Mentor Protégé Connection

Ms. Maldonado is a dynamic and versatile Latina community business leader whose voice, passion and purpose are focused on building up the human spirit, creating synergy amongst communities, and fighting for the “inalienable right” for all to progress and excel in any environment.

She is an expert in fostering strategic alliances, creating win-win negotiations and implementing effective marketing strategies that increase any brand value throughout the pipeline. She is ready to meet and exceed any challenge set before her, a quality most recently demonstrated as director of the Georgia Mentor Protégé Connection, which is a mentor protégé program—the first of its kind in the nation.

The product of hard work, determination and perseverance as well as an entrepreneurial family tree that spans generations in the U.S & Latin America, Ms. Maldonado is uniquely qualified to lead the MPC program and thereby to help provide a path to sustainability, progression, and economic growth for small business owners in Georgia.

Contact Veronica: (404) 589-4929, veronicam@georgiamentorprotegeconnection.org

Which Book Has Most Impacted Your Leadership Ability?

Laura:

Veronica:

The Art & Passion of Leading Volunteer Organizations!

January 30, 2013 by angishields

Global Leader Radio

The Art & Passion of Leading Volunteer Organizations!

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In this edition of Global Leader Radio!™, we discuss a successful approach to leading volunteer organizations. Tino Mantella joined as Alvin C. Miles’ in-studio guest to discuss the focus of TAG, the art of leading large teams and the passion of life-long learning!

Here are seven takeaways from our discussion:

Applying business principles to non-profits equals more impact on people’s lives.
Step outside of your comfort zone – stretch for success!
Leading large teams of volunteers is sometimes more art than science.
Have a desire and passion to be the best.
Install metrics and goals to ensure your people know where they stand.
Fail fast, learn by your experiences and keep moving forward!
Build your resume by donating a percentage of your time in service to others!

Listen as Tino provides great examples to illustrate these points. Then add his ideas to your leadership toolkit to help increase YOUR influence. Leadership IS a conversation!

Tino Mantella / President & CEO, Technology Association of Georgia (TAG)

Tino Mantella joined TAG in September 2004, having amassed over 20 years of related experience leading two of the nations more prestigious volunteer-driven organizations – National Arthritis Foundation and YMCA of Metropolitan Chicago.

As President and CEO of these two multifaceted and complex charities, he spearheaded agendas that led to the development of innovative new services which resulted in the facilitation of significant membership growth. Mantella’s resume reflects impressive results in fund raising, advocacy, and economic development.

Since coming to TAG, Mantella has worked with a team of dedicated volunteers and staff to: build a prestigious board made up of 65 technology stakeholders, grown membership by more than 500% and added a series of programs and services that support TAG’s vision of educating, informing and uniting the technology community.

Mantella is a member of the boards of Venture Atlanta Coalition Inc., TAG Education Collaborative, the Tech College Foundation Board, the Chambers of Commerce in North Fulton and Georgia, and on the Advisory Board of the Atlanta Metropolitan Chamber of Commerce.

Contact Tino: (404) 817-3333, tmantella@tagonline.org

Which Book Has Most Impacted Your Leadership Ability?

Tino:

The 3 C’s of a KSU EMBA!

January 18, 2013 by angishields

Global Leader Radio

The 3 C's of a KSU EMBA!

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In this edition of Global Leader Radio, we discuss how an Executive MBA degree will help to further your goals – both personal and professional. Cindy Jacoby, Monique LaRue Wilson and Paige Lillard joined host Alvin C. Miles to discuss their experiences and challenges while in the Program and their lives post-graduation. ‘Take Charge’ of your education with an Executive MBA degree!

Here are seven takeaways from our discussion:

Develop and utilize an “ecosystem” of support.
The EMBA Program at KSU builds “Confidence, Capacity and Credibility”.
Your work is more fulfilling when passion aligns with your profession.
The International Residency presents global challenges & will expand your business approach & network.
Knowing how to team will give you an edge in the marketplace.
Unless you take time to reflect, you run the risk of repeating mistakes!
Remove the “Yeah, Buts…”
Leadership is a gift and should be treated as such.

Listen to Cindy, Monique and Paige discuss these points. Then add their ideas to your leadership toolkit. Leadership IS a conversation!

Cindy Jacoby / Founder, BizHelp Consulting

Cindy Jacoby is an entrepreneur and executive coach who is dedicated to making the workplace a collaborative, engaging and productive place to be. Cindy is a certified coach with BizHelp Consulting, a company she founded and has been coaching for over six years at the executive and managerial levels. Cindy is a certified professional behavior analyst and offers numerous workshops including The Art of Feedback and Sales Success using the popular DISC assessment.

With special experience working with teams, Cindy is currently a teaming coach supervisor with the Executive MBA Program at Kennesaw State University, supporting 8 coaches and 10 teams. She was recently appointed to Coles College of Business Advisory Board at KSU and the Pace Academy Alumni Board.

Cindy Jacoby has been a successful healthcare business professional and sought-after speaker with expertise in management, operations and sales. Most recently, she was the vice president of sales at Medical Electronic Attachment, Inc. (MEA) where she focused on attracting new clients and penetrating existing markets through business development. Cindy had been with NEA/MEA since the spring of 2007, where she started as operations manager, and quickly advanced to director of payer relations.

With her extensive business knowledge and healthcare industry experience, Cindy is a regular speaker at business and national healthcare conferences. She has been asked to participate in panel discussions at electronic data interchange (EDI) conferences, such as the National Dental EDI Council annual conference, where she also serves on the board of directors. She is a regular featured speaker at the Coles College of Business at Kennesaw State University.

Before embarking on her business career, Cindy spent 17 years in education holding titles of Director of Alumni Affairs, Director of Summer Programs and High School Guidance cCunselor. She holds an Executive Master of Business Administration degree from Kennesaw State University, a Master of Education degree in Counseling from University of West Georgia and a Bachelor of Arts degree in Psychology from University of Georgia.

Contact Cindy: (404) 435-9218, cindy.jacoby@bizhelpconsulting.com

Paige Lillard/ VP Business Excellence, Turner Broadcasting System

Paige Lillard is responsible for the development and attainment of organizational strategies within fifteen business units worldwide including CNN Operations. Key emphasis is placed on developing and supporting high performance leadership teams, balanced strategy development, customer and employee focus, and business process optimization. Paige has extensive experience with the Malcolm Baldrige Framework for Performance Excellence and is a three year veteran of the Board of Examiners governed by the National Institute of Standards and Technology (NIST) under the US Secretary of Commerce.

Paige holds an MBA from the Executive MBA Program at Kennesaw State University, a Bachelor of Arts in Radio and Television Communications from Hofstra University, and is a member of Beta Gamma Sigma national honor society of business schools. She is also a Senior Member of the American Society for Quality and recent participant in Harvard University’s Women’s Leadership Forum on International Business Expansion and Change Management.

Paige’s volunteer efforts include her work as founder and president of the Georgia Center for Performance Excellence, and Co-chair of Kennesaw State University’s Executive MBA Advisory Board.

Turner Broadcasting System, Inc. (TBS, Inc.), a Time Warner company, is a major producer of news and entertainment product around the world and the leading provider of programming for the basic cable industry. TBS, Inc. is based in Atlanta, GA, and employs more than 9,000 people worldwide. Many are familiar with TBS, Inc.’s groundbreaking network, CNN, one of the world’s most respected and trusted sources for news and information. TBS, Inc. is also home to familiar entertainment networks such as TBS, TNT, Cartoon Network, Turner Classic Movies, Adult Swim and truTV.

Contact Paige: (404) 827-1700, paige.lillard@turner.com

Monique LaRue Wilson / CEO of Monique Marketing, Inc., Founder of MOSONATION LLC.

Monique Wilson is a highly creative and innovative small business and nonprofit organization and program development consultant. Efficient in developing new programs and strategic events that create opportunities for growth and expansion (board, sponsorship, operational and event conceptualization) development. Over the past 11 years have been instrumental or directly responsible for managing, implementing and executing strategic business initiatives for small businesses and nonprofits. Creator and Founder of the MOSO (Micro Owner-Solo Owner) Nation, a media company created to connect, motivate and educate micro and solo business owners with editorial content in print, online, broadcast mediums, and uniquely created special events that fuel aspirations.

Author of a new book titled Cultivate Critical Connections: A Guide for Creating Genuine Relationships is designed for college bound students and young adults who are at the start of building authentic relationships. I teach my readers how to nurture, evaluate, and sustain their connections in an easy to recall process called the 3C-Technique. I explain that their personal and professional growth depends on their original intention for developing relationships and that the benefits of those critical relationships can be the springboard to meaningful. Visit www.moniquelarue.com for more information.

Monique holds a bachelor’s degree in Marketing from Morris Brown College and a Master of Business Administration degree from the Executive MBA Program at Kennesaw State University.

Contact Monique: (404) 921-4165, Monique@moniquelarue.com

Which Book Has Most Impacted Your Leadership Ability?

Cindy:

Paige:

Monique:

Is the Perception of Your Competence Under Your Control?

December 6, 2012 by angishields

Global Leader Radio

Is the Perception of Your Competence Under Your Control?

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In this edition of Global Leader Radio, we learn the perception of our competence should not be left to chance. Legacy Executive Benefits LLC’s David Harper & Denise Chisolm and Your SweetSpot’s Dr. Kym Harris joined host Alvin C. Miles as in studio guests to discuss their experiences, and share their wisdom & tips to improve how others perceive YOUR competence.

Here are seven takeaways from our discussion:

The perception of competence extends far beyond performance.
FEAR is wasteful.
Raise your “relational” capital.
Give AND seek behavior-based BET™and BEAR™ feedback.
Combining a unique EMBA experience with a diverse professional background provides the confidence to take on new assignments outside your comfort zone.
To “manage your margin”- carve out time in your day to organize, prioritize & reflect.
“Wherever I go, I follow myself!”

Listen to Denise, David and Dr. Kym as they discuss these points, then add them to your leadership toolkit. Leadership IS a conversation!

Denise Chisolm / Director of Fiduciary Management, Legacy Executive Benefits, LLC

Denise A. Chisolm has in-depth knowledge and experience in compliance after serving several years in various roles within the Broker Dealer and Registered Investment Advisory communities. She served as a Compliance Office, trainer, and has experience in SEC, FINRA and DOL audits.

Ms. Chisolm began her career in recruiting at FSC Securities, an Atlanta-based Broker Dealer, where she proactively recruited Registered Principals within the Northern, Mid-West and Western regions. Within the first six months in the industry, she successfully acquired the FINRA General Securities, Investment Advisor and Registered Securities Principal licenses.

Ms. Chisolm has a Bachelor of Science degree from St. John’s University with a concentration in Criminal Justice and Psychology and a Master of Business Administration in Marketing. She is a frequent volunteer with Northpoint Ministries, and has recently begun volunteering with MUST Ministries.

Contact Denise: (770) 232-0303 ext. 1176, dchisolm@lebllc.com

David Harper / President & CEO, Legacy Executive Benefits, LLC

Since 1978, David Harper has worked with companies in the design and implementation of executive benefit plans providing both qualified and nonqualified plan solutions. In 1999, Mr. Harper, along with Bill Straub, founded ERI Advisors, LLC in Atlanta, Georgia, a consulting firm dedicated to providing executive benefit solutions to large private and public companies. In April 2003, ERI Advisors was selected to become an affiliate firm of Retirement Capital Group (RCG), and in 2004, became one of their Regional Offices; RTG Southeast, until January 2011. In January 2011, Mr. Harper and Mr. Straub founded Legacy Executive Benefits, LLC.

He is a graduate of Davidson College, where he was a Division I quarterback ranked 3rd nationally in passing. David has served on the Board of the Good Samaritan Health Center and currently serves on the Metro Atlanta Urban Young Life Board. He and his wife, Anne, authored the book “Light Their Fire for God” (developing virtues in your children) published by Moody Press and released 2001.

Contact David: (770) 232-0303 x1178, dharper@lebllc.com

Dr. Kym Harris / Founder and CEO, Your SweetSpot Coaching & Consulting, LLC

Dr. Kym Harris says the mission of Your SweetSpot™ is to strengthen the leadership effectiveness and boost the executive success of leaders in corporate, academic, and non-profit organizations through one-on-one coaching, group coaching, and customized development experiences.

Dr. Harris is a Board Certified Coach that specializes in Executive Coaching, Career Management Coaching, and Life Coaching. She is well known for her action oriented coaching model, which is grounded in self-efficacy, personal accountability, the pursuit of authentic relationships, and value based decision-making.

Dr. Harris’ 27-year career in Human Resources and Talent Development represents experience in the public sector (Florida Department of Transportation), higher education (University of Miami and Emory University), and two corporate organizations (The Home Depot and Cox Enterprises -Manheim). In her last corporate role as Sr. Director of Employee & Leadership Development and Training, Dr. Harris led Manheim’s corporate University, which included the development and delivery of enterprise wide and business critical training, leadership development, mentoring programs, talent reviews and succession planning, and management trainee programs.

Dr. Harris serves on two boards. Emerge provides scholarships to support women who have demonstrated a deep commitment to both reaching their educational goals and giving back to their communities. The Women Employment Opportunity Program (WEOP) is committed to the mission of promoting the economic advancement of women with technology-based solutions, tools, training and business opportunities to advance economic sustainability. She also serves as a mentor in the Spelman Coca-Cola Leadership Mentoring Program.

Dr. Harris holds a Bachelor’s degree in Psychology from Rutgers University, a Master’s degree in Business Administration with a concentration in Human Resource Management from Nova Southeastern University, and a Doctorate degree in Organizational Leadership from Argosy University. Her doctoral research explored the impact of the glass ceiling on the career strategies of African American women in middle management positions of corporate America.

Contact Kym: (770) 918-0981, drkym@liveinyoursweetspot.com

Which Book Has Most Impacted Your Leadership Ability?

Denise: