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Branden Lisi, Object 9

September 8, 2020 by John Ray

Branden Lisi Object 9
North Fulton Business Radio
Branden Lisi, Object 9
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Branden Lisi, Object 9 (North Fulton Business Radio, Episode 280)

Branden Lisi, Object 9, joins host John Ray to discuss how digital marketing channels work in a pandemic for generating leads and revenue, success stories, and more. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Branden Lisi, Partner and Brand Strategist, Object 9

Object 9 develops marketing programs that build awareness and growth through sales, public relations and advertising activities. Our brand strategists use research and experience to uncover new and unexpected customer insights. These insights, in turn, drive “campaigns” and “promotions” that are executed in traditional and digital channels by our creative team.

Company Website

LinkedIn

Questions/Topics Discussed in this Show

  • Competing for business on the internet
  • Tradeshows and other traditional channels through which salespeople generate relationships are closed right now. Their clients are growing because they have a plan.
  • Generating leads for all types of B2B; manufacturing, franchise development, professional services all need digital
  • Paid digital gets you to the front of the mind; versus SEO and content marketing which are a long, slower game.
  • Martech stack 5 layers:
    1. inbound;
    2. website, 
    3. CRM/marketing automation;
    4. Email
    5. Analytics
  • Understand your customers channels; where are they reading, listening and watching right now. Don’t assume; research, then plan accordingly.

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: analytics, branden lisi, content marketing, crm, digital marketing, digital marketing agency, email marketing, franchise development, inbound, John Ray, Marketing Automation, North Fulton Business Radio, Object 9, paid digital, professional services, SEO, website

Commercial Office Space on the Georgia 400 Corridor, with Danny Vander Maten, Cresa

September 2, 2020 by John Ray

Danny Vander Maten
North Fulton Business Radio
Commercial Office Space on the Georgia 400 Corridor, with Danny Vander Maten, Cresa
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Commercial Office Space on the Georgia 400 Corridor, with Danny Vander Maten, Cresa (North Fulton Business Radio, Episode 277)

Danny Vander Maten of Cresa joins the show to discuss his specialty, commercial office space on the Georgia 400 corridor in Roswell and Alpharetta, and what the future may hold. “The host of “North Fulton Business Radio” is John Ray, and the show is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Danny Vander Maten, Vice President – Tenant Representation, Cresa

Cresa is the world’s most trusted occupier-centric commercial real estate firm. They strategize for the best possible results for occupiers everywhere. They think beyond space. Partner without conflict. And apply their integrated expertise to make a client’s business better.

Danny joined Cresa in Spring of 2016 and brings a diverse background with nearly 10 years’ experience in finance, business operations and strategy to his clients’ real estate transactions. At Cresa, Danny’s primary responsibilities include strategic planning, lease analysis, negotiations, and cost mitigation. As a registered Certified Public Accountant with an active license in the state of Georgia, Danny provides unique financial insight into every critical aspect of the transaction.

Company website

LinkedIn

Twitter

Questions/Topics Discussed in this Show

  • How did you get into Real Estate?
  • What is a Tenant Rep?
  • What are companies doing right now?
  • Is “Work from Home” really working?
  • What is your favorite thing about what you do?

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Alpharetta, Commercial Office Space, commercial real estate, corporate office tenant representation, CRESA, Danny Vander Maten, GA 400, Georgia 400, Georgia 400 Corridor, John Ray, North Fulton Business Radio, office space, real estate, Roswell, tenant advocate, tenant representation, work from home

Sheryl LaPlace, Insperity

September 1, 2020 by John Ray

Sheryl LaPlace Insperity
North Fulton Business Radio
Sheryl LaPlace, Insperity
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Sheryl LaPlace Insperity

Sheryl LaPlace, Insperity (North Fulton Business Radio, Episode 278)

Sheryl LaPlace, Insperity, joins host John Ray to discuss why a PEO can offer welcome relief for a small to medium-sized company seeking to streamline their internal administrative burden while offering enhanced benefits for their employees. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Sheryl LaPlace, Senior Human Resources Specialist, Insperity

Sheryl LaPlace is a senior human resource specialist with Insperity, a trusted advisor to America’s best businesses for more than 34 years, provides an array of human resources and business solutions designed to help improve business performance.

Offering the most comprehensive suite of products and services available in the marketplace, Insperity delivers administrative relief, better benefits, reduced liabilities and a systematic way to improve productivity through its premier Workforce Optimization® solution.

Additional company offerings include Traditional Payroll and Human Capital Management, Time and Attendance, Performance Management, Organizational Planning, Recruiting Services, Employment Screening, Retirement Services and Insurance Services.

With 2019 revenues of $4.3 billion, Insperity supports more than 100,000 businesses with over 2 million employees nationwide.

Company website

LinkedIn

Facebook

Twitter

Questions/Topics Discussed in this Show

  • What is a PEO, and how can companies benefit from partnering with a PEO?
  • What services/solutions does Insperity provide?
  • How can working with a PEO help businesses navigate the COVID-19 pandemic?
  • Why is it crucial for employers to have a trusted third-party advisor to rely on for guidance and insight at this time?
  • How does the co-employment relationship work?
  • How can a company gain a competitive advantage by using a PEO?
  • How does a business owner know when it is a good time to start working with a PEO?
  • Tell us a little about yourself, and your career journey?

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: employment screening, Human Capital, Insperity, insurance services, John Ray, North Fulton Business Radio, payroll, performance management, Retirement services, Sheryl LaPlace

A Life in Black and White: How to Authentically Discuss Race in Business, with Paul Mitchell, Mitchell Sales Advisors

August 25, 2020 by John Ray

A Life in Black and White
North Fulton Business Radio
A Life in Black and White: How to Authentically Discuss Race in Business, with Paul Mitchell, Mitchell Sales Advisors
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A Life in Black and White: How to Authentically Discuss Race in Business, with Paul Mitchell, Mitchell Sales Advisors (North Fulton Business Radio, Episode 276)

“A Life in Black and White” is not just a random title for Paul Mitchell’s talks and webinars; it describes his own journey in business and his efforts to foster understanding and positive change around race in the workplace and in business. “The host of “North Fulton Business Radio” is John Ray, and the show is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Paul Mitchell, President, Mitchell Sales Advisors

Paul Mitchell, is President of Mitchell Sales Advisors, a firm specializing in sales strategy, sales process, sales execution. Paul has a 25 year history of solving problems through these sales efforts. Paul’s goal is to use this experience and his unique life experiences to help primarily White leaders to learn more about the challenges facing the black community and how it affects their businesses through exposure, education, compassion and empathy.

“A Life In Black and White”

“What do I mean by that? Because of my life experiences, I have been uniquely positioned to provide information and understanding to people of power, primarily White people, to help support better communication and engagement with their employees, families, and expand opportunities to show empathy and compassion to the Black community. Our goal is to help provide information to those who authentically want to learn more about the challenges the black community face in the workplace and how we can develop a true partnership through genuine understanding and knowledge, to help make our workplaces more collaborative and productive. I am seeing interest from many White Americans who want to learn how they can help break the cycle of Black racism and social injustice. This is a key time for business leaders to educate themselves on how to have these meaningful conversations with their employees of all races. Due to my business and life experiences, I find that I am uniquely qualified to offer support in doing just that.”

Paul Mitchell’s LinkedIn profile

Mitchell Sales Advisors website

Questions/Topics Discussed in this Show

  • Why Paul is uniquely qualified to have this discussion
  • Race discussion in business
  • Why this important for business leaders to address now
  • “Getting into relationship” through mentoring black employees and colleagues
  • Why do Blacks feel the way they do in society and the workplace
  • What should White business leaders do to effect change in their organizations
  • How do we help educate the leaders to build organizations that are diverse and how this affects innovation and productivity.
  • How empathy as a learned skill helps in this work
  • How White people who want to help get over the concern of “what if I say the wrong thing?”
  • The problem with the statement “I’m color-blind”
  • What is our way forward and what will “A Life in Black and White” do to help and support that

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: empathy, John Ray, mentoring, mentoring black employees, Mitchell Sales Advisors, North Fulton Business Radio, Paul Mitchell, race discussion, Racism, workplace racism

Jonathan Wilson, Taylor English Duma

August 24, 2020 by John Ray

Jonathan Wilson
North Fulton Business Radio
Jonathan Wilson, Taylor English Duma
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Jonathan Wilson

Jonathan Wilson, Taylor English Duma (North Fulton Business Radio, Episode 275)

Jonathan Wilson of Taylor English Duma joins host John Ray to discuss his wide-ranging work as a business attorney, including how he helps with financings, business sales and transitions, and much more. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Jonathan Wilson, Partner, Taylor English Duma

Jonathan B. Wilson is an experienced business lawyer who enjoys solving complex business and transactional problems for clients. He applies his more than 25 years of experience as an in-house lawyer, business adviser and strategist to help business executives and owners achieve negotiated solutions to technology and financial transactions.

Mr. Wilson is a member of the firm’s Corporate and Business Department and his practice includes corporate securities, corporate finance and governance, mergers and acquisitions, and intellectual property. He represents Fortune 100, middle-market and start-up companies.

Mr. Wilson was the general counsel or chief legal officer of Interland Inc., Web.com Group Inc. and EasyLink Services International Corp., where he advised senior management and the boards of directors on U.S. Securities and Exchange Commission (SEC) reporting, NASDAQ compliance, Sarbanes-Oxley matters, corporate governance, governmental affairs, contracts, litigation, intellectual property and mergers and acquisitions.

Mr. Wilson led Web.com’s legal department through its growth and merger with Website Pros Inc. in September 2007, at various times acting as the corporate secretary and the executive in charge of corporate development.

Mr. Wilson spent the first 10 years of his career in private practice with large Atlanta law firms, including a leading international firm and one of the nation’s most prestigious corporate firms.

Mr. Wilson has represented both large and small companies in outsourcing, patent licensing, software licensing, distribution and strategic alliance agreements.

In 2009, Mr. Wilson founded the Renewable Energy Committee of the American Bar Association’s Public Utility Section, and he chaired that committee, writing and speaking frequently on renewable energy and clean technology development through 2015.

LinkedIn

Twitter

Taylor English Duma website

Questions/Topics Discussed in this Show

  • Start-ups – What makes them successful and pitfalls to avoid.
  • Financing your company – What types of financing exist and which are better suited for different business
  • Crowdfunding – What is it and does it really matter?
  • Selling your company – How does the process work (and how your attorney can help).
  • Lawsuits – How to avoid them and why they are almost always a bad idea for both sides!
  • Lawyers – How a good one can help your business grow (and how to figure out which are the good ones)

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: attorney, business attorney, business financing, business lawyer, Crowdfunding, general counsel, John Ray, Jonathan Wilson, lawyer, North Fulton Business Radio, start-ups, Taylor English, Taylor English Duma

The Four Pillars of Sales, with Gerry Savage, Four Pillars Consulting Group

August 20, 2020 by John Ray

Gerry Savage
North Fulton Business Radio
The Four Pillars of Sales, with Gerry Savage, Four Pillars Consulting Group
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The Four Pillars of Sales, with Gerry Savage, Four Pillars Consulting Group (North Fulton Business Radio, Episode 273)

Gerry Savage had seemingly taken every sales course and sales training class out there. He still wasn’t satisfied, so he wrote the book himself, you might say. Gerry joined host John Ray to discuss his book, The Four Pillars of Sales, and the sales consulting work he does for individuals and companies. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Gerry Savage, Four Pillars Consulting Group

Gerry Savage began his sales career over three decades ago in 1985 after serving on active duty in the United States Marines. In 1991 he entered the field of total joint replacement, winning five President Club awards with Zimmer Orthopedics between 1995 and 2003. Gerry went on to become a distributor for Biomet Orthopedics and then eventually served as a Reginal Director for Conformis and Eastern Regional Vice President for MicroPort Orthopedics. Gerry is currently Vice President of Sales for Maxx Orthopedics U.S. He received both his undergraduate and graduate degrees in business administration from Eastern University in St. Davids, Pennsylvania, where he was also an adjunct professor.

Gerry SavageGerry’s book, The Four Pillars of Sales takes you on a real-life journey that gives you the tools necessary to reach the success you desire. Gerry eloquently weaves in his 34 years of sales experience into a unique sales process that identifies your own personality style and that of your customer. You will find yourself communicating effectively with your customers in a natural non-threatening way that finally allows you to build long-lasting relationships.

​When not traveling and pursuing his next opportunity to grow business, Gerry looks forward to spending time in Maine with family and friends, writing with his trusted Cavalier King Charles Spaniel, Brady, by his side, or at the barn riding horses. An avid equestrian, his love for horses was passed down from his grandfather and father. He has competed in the hunter ring over fences as an equestrian throughout central Pennsylvania, where he has lived for the last twelve years with his family.

Company Website

LinkedIn

Facebook

Questions/Topics Discussed in this Show

  • How did you get where you are today?
  • What motivated you to write a book on sales?
  • Why the four pillars of sales?
  • How are you different from all the other consultants and programs out there?
  • Why is your personality assessment such a bit part of the book?
  • What is call reluctance and is it an issue?
  • What advice would you give someone who is new to sales and to those who are experienced?
  • What changes have you seen to sales processes amidst Covid-19 ?

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Ger

Tagged With: Four Pillars Consulting Group, four pillars of sales, Gerry Savage, John Ray, North Fulton Business Radio, Sales, Sales Call Reluctance, sales consulting, Sales Leadership, sales performance, sales processes

Annette Fields, Vineyard Johns Creek

August 20, 2020 by John Ray

Vineyard Johns Creek
North Fulton Business Radio
Annette Fields, Vineyard Johns Creek
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Vineyard Johns Creek

Annette Fields, Vineyard Johns Creek (North Fulton Business Radio, Episode 271)

Annette Fields, Executive Director of Vineyard Johns Creek, joins host John Ray to discuss their new facility and their service to seniors through assisted living and memory care. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Vineyard Johns Creek

Vineyard’s Johns Creek is an assisted living and memory care community. Their mission is to grow purposeful communities that make a positive impact on both  people and our planet. They offer a continuum of personalized care, thoughtful programming, and customized amenities that aim to engage, inspire, and elevate life at every stage.

Annette Fields, Executive Director

Annette is passionate about senior living and her 10 years of experience includes 7 years as an Executive Director. She is nationally certified as a Director of Assisted Living (CDAL) and has experience in both social services and education. Annette is dedicated to creating a collaborative atmosphere within which residents, staff and family will thrive and have a sense of belonging and purpose

Company Website

LinkedIn

Facebook

Twitter

Instagram

Questions/Topics Discussed in this Show

  • Tell us about Vineyard
  • What makes you different?
  • How can residents tour a model unit?
  • What resources/upcoming events do you have?

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Annettee Fields, assisted living, John Ray, Johns Creek, memory care, North Fulton Business Radio, Vineyard Johns Creek

Ronda Youngblood, Infinity Learning Educational Services

August 17, 2020 by John Ray

Infinity Learning
North Fulton Business Radio
Ronda Youngblood, Infinity Learning Educational Services
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Ronda Youngblood, Infinity Learning Educational Services (North Fulton Business Radio, Episode 271)

Infinity Learning Owner and Executive Director Ronda Youngblood joined host John Ray to discuss her company’s tutoring and academic support services for children, teens, and adults. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Infinity Learning Educational Services

Infinity offers online Academic Tutoring, Test Prep, English as a Second Language, Spanish and French Lessons. Private 1 to 1 or Small Learning Pods are available.

Private and small group classes offered for all levels. They offer private academic tutoring in:

  • Basic Math, Algebra, Geometry, Trigonometry, Calculus

  • Biology, Chemistry, Physics, Environmental Science

  • US History, Government, World History, Economics

  • Reading, Language Arts, World Literature, Writing

  • Spanish, French

Their and coaching program helps students master academic content and improve study skills. Support is available for K-12 Students.

The English as a Second Language program follows ESL Standards – reading, writing, listening and speaking components. Each component includes grammar. The curriculum is taught by certified and knowledgeable ESL teachers.

AP, Honors and College Level Services are also available

Ronda Youngblood, Owner & Executive Director

Ronda Youngblood, MBA is Owner and Executive Director of Infinity Learning Educational Services in Alpharetta. Ronda has over 20 years experience in education. Ronda taught Math, Managerial Accounting, Introduction to College and Professional Development at the college level for 10 years. She spent another 10 plus years working on executive teams for some of the top tutoring and test prep companies in the industry. Using her education and experience, Ronda has launched Infinity Learning with a more individualized focus. Each student’s program is customized specifically to their needs and academic goals. Private and group tutoring options are available for academic subjects, test prep, college planning and English as a second language.

Company Website

LinkedIn

Facebook

Twitter

Instagram

Questions/Topics Discussed in this Show

  • Academic support programs available through Infinity Learning for school aged children in the fall
  • How best to manage virtual learning – getting in a routine and maintaining great study habits
  • Importance of a tutor or academic coach
  • Programs for adult learners
  • What other programs do you provide for enrichment?

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: academic tutoring, adult learning, Coaching, Infinity Learning, Infinity Learning Educational Services, John Ray, North Fulton Business Radio, Ronda Youngblood, study skills, Test Prep, Tutorial Services, tutoring

Leadership and Communication for DSOs, with Janet Hagerman, DSOs Done Right ℠

August 14, 2020 by John Ray

Janet Hagerman
North Fulton Business Radio
Leadership and Communication for DSOs, with Janet Hagerman, DSOs Done Right ℠
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Leadership and Communication for DSOs, with Janet Hagerman, DSOs Done Right ℠ (North Fulton Business Radio, Episode 270)

Janet Hagerman joins host John Ray to discuss the challenges and opportunities of scaling a dental service organization, good patient communication, and more. It’s must listening for dental industry practitioners, but anyone challenged by scaling their business will find value from what Janet offers in this show. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Janet Hagerman

Janet Hagerman is an international speaker, author and consultant.  A graduate of the Medical College of Georgia, Janet is a health industry thought leader known for her creative expertise in communication, leadership and motivation.  Janet’s experience includes over 15 years of clinical experience, 20 years coaching experience with both solo practices and small to large dental groups, past corporate Dental Hygiene Director for a 150+ DSO, PennWell Editorial Advisory Board member, and author of several books, as well as numerous articles and courses.  She provides customized coaching programs for individuals, practices and growing dental groups.  Janet’s focus on soft skills, creative communication and leadership empowers health professionals worldwide providing them with proven, effective and easy to implement strategies for success.

Janet’s international and domestic experience has taught her that worldwide people and practices encounter similar challenges, and enjoy the benefits of stronger communication skills.  Her expertise in coaching health care professionals and management worldwide on communication and leadership “soft skills” provides effective and easy to implement strategies for success. Janet’s proven process and programs make an immediate impact on the delivery of patient care and financial results.

Janet assists dental groups establish a foundation for comprehensive and profitable growth, with efficient and consistent clinical and business systems. As DSOs [Dental Support Organization] continue to focus on improving patient experience and employee retention, Janet’s passion is to help DSO groups become known for a reputation of outstanding patient care and loyal patients and employees, resulting in sustained profitability.

Janet’s DSO experience enables her to help growing DSOs to:

  • -Develop their organizational structure based on their unique character 
  • -Build dynamic self-sustaining teams
  • -Grow production predictably
  • -Create dependable, duplicatable systems that support growth and acquisition
  • -Design a stellar patient experience that nurtures brand reputation

Company website

LinkedIn

Questions/Topics Discussed in this Show

  • How has the dental world changed?
  • You mention DSO. What is a DSO?
  • The benefits and pitfalls of scaling a dental service organization
  • Are there commonalities to the work you do for DSOs and other service industries?
  • Where do you see the industry 10 years from now?
  • Who do you work with? What happens when someone works with you?

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Coaching, communication, dental groups, dental hygiene, dental industry, dental service organization, dentists, DSO, DSOs Done Right, employee retention, Janet Hagerman, John Ray, motivation, North Fulton Business Radio, Patient Care, patient communications, patient experience, Profitable Growth

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