

PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services (North Fulton Business Radio, Episode 806)
In this episode of North Fulton Business Radio, host John Ray speaks with Mollie Lacher, founder of Sunny Care Services and co-founder of the Professionals of After Loss Services (PALS). Mollie discusses the emerging field of after loss care, a profession she helped pioneer to support grieving families with practical tasks following a loved one’s death. She shares her personal story of loss that inspired her to start her business and explains the services provided by after loss professionals. Mollie also talks about the founding of PALS along with co-founders Rachel Donnelly and Jasmine Hathaway and the goals of this unique organization. The discussion also covers the upcoming PALS Summit 2024 in Atlanta, designed to foster community, provide education, and offer business management support to those in the after loss profession. This episode underscores the importance of recognizing and supporting this new industry aimed at easing the burden on grieving families.
John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.
Professionals of After Loss Services (PALS)
PALS, or Professionals of After Loss Services, is a unique organization founded in 2021 that focuses on providing personalized support to families navigating the complexities of loss. As the first and only community dedicated to after loss professionals, PALS aims to fill the gap in services by helping clients manage the administrative and logistical challenges that arise after the death of a loved one. The organization offers a comprehensive training program, known as the PALS Training Program™, which consists of six modules designed to equip individuals with the necessary skills and knowledge to become effective after loss professionals.
PALS is committed to enhancing industry standards and advancing ethical best practices within the field of after loss services. It also fosters connections among professionals and businesses that provide related products and services, ensuring a holistic approach to client care. Members of PALS benefit from exclusive events, continuing education opportunities, and access to a supportive community.
The organization will host its inaugural PALS Summit from October 23-25, 2024, in Atlanta, GA, further solidifying its role as a leader in this essential area of support for grieving families. For further details on the PALS Summit and to register, follow this link.
Website | LinkedIn | Instagram | Facebook | YouTube
Topics Discussed in this Episode
00:00 Introduction and Welcome
01:30 Guest Introduction: Mollie Lacher
01:58 Understanding After Loss Care
04:20 The Birth of PALS
05:31 Challenges and Goals of After Loss Professionals
08:06 The Role of After Loss Professionals
15:11 The PALS Summit 2024
28:03 Conclusion and Final Thoughts
Renasant Bank supports North Fulton Business Radio
Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.
Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube
Renasant Bank supports the Georgia Alliance for Breast Cancer
Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.
GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.
Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.
Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.
To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.
About North Fulton Business Radio and host John Ray
With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!
The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.
The studio address is 275 South Main Street, Alpharetta, GA 30009.
John Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.
John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.





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00:00 Introduction and Welcome

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