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Quantifying Small Business Cyber Risk with CYBERISKIQ

November 20, 2025 by John Ray

CYBERISKIQ from the CARE-Report: Quantifying Small Business Cyber Risk with Ralph Pasquariello and Craig Sekowski, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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CYBERISKIQ from the CARE-Report: Quantifying Small Business Cyber Risk with Ralph Pasquariello and Craig Sekowski, on North Fulton Business Radio with host John Ray

CYBERISKIQ from the CARE-Report: Quantifying Small Business Cyber Risk with Ralph Pasquariello and Craig Sekowski (North Fulton Business Radio, Episode 915)

On this episode of North Fulton Business Radio, host John Ray welcomes cyber risk specialists Ralph Pasquariello and Craig Sekowski of the CARE-Report. Ralph and Craig explain why small and mid-sized businesses are far more exposed to cyber threats than they realize, not only from data breaches, but also from business interruption and extended downtime that many leaders never quantify until after an incident happens.

They describe how the CARE-Report’s CYBERISKIQ offering gives owners and CFOs a quantitative look at their exposure, translating cyber scenarios into dollars and days. Instead of selling IT services, the CARE-Report sits between cybersecurity and cyber insurance, running thousands of simulated scenarios, analyzing policies for exclusions and gaps, and helping clients right-size coverage based on real risk rather than guesswork.

Ralph and Craig also share why traditional “assessments” often stop at a technical checklist and how their work complements MSPs, attorneys, and insurance brokers by giving everyone a financial risk model they can work from together. They offer examples of companies that believed they were protected because they carried a certain cyber limit to satisfy contracts, only to discover that a serious incident could quickly exceed that limit once business interruption and remediation costs were added.

This conversation serves as a practical guide for any owner, CFO, or advisor seeking to safeguard revenue and enhance cyber coverage prior to an attack.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Why small and mid-sized businesses often underestimate cyber risk when they focus on compliance instead of financial impact
  • How the CARE-Report’s CYBERISKIQ models thousands of cyber scenarios to put a dollar value on potential losses and downtime
  • The difference between a technical cybersecurity assessment and quantitative cyber risk analysis
  • How the CARE-Report works alongside MSPs, attorneys, and insurance brokers to align cybersecurity, contracts, and cyber insurance
  • Common policy gaps and exclusions that can leave companies exposed after a breach, especially around business interruption and recovery costs

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:28 Guest Introduction: Ralph Pasquariello and Craig Sekowski
01:54 The CARE-Report: Cyber Risk and Coverage
02:31 Cyber Risk IQ: New Product Launch
02:53 Understanding Cyber Risk Assessments
05:41 The Importance of Cyber Insurance
08:14 Challenges in Cyber Insurance Policies
11:15 Ensuring Proper Coverage
14:58 Real-World Examples and Solutions
17:31 Cyber Insurance Coverage Gaps
18:04 Evolving Cyber Threat Landscape
18:38 Impact of Cyber Attacks on Businesses
21:37 Cyber Risk Assessment Process
27:50 Success Stories in Cyber Risk Management
29:58 Conclusion and Contact Information
30:37 Additional Resources and Closing Remarks

Craig Sekowski, Managing Partner, The CARE-Report

Craig Sekowski is a seasoned executive with almost 30 years’ experience in IT and FinTech.

Craig’s strategic collaboration with corporate CIOs drives innovation, product delivery, and key partnerships with companies like Enlace Health, Fiserv, Truist, Ethos Labs, TIAA, Home Depot, AT&T, Carrier, and British Telecom.

Craig’s results-driven approach makes him a respected leader in IT innovation and strategy.

LinkedIn

Ralph Pasquariello, Managing Partner, The CARE-Report

For the past 16 years, Ralph Pasquariello has been moderating and speaking at dozens of conferences and panels on cyber liability & data breach risk management. He has hosted educational seminars on cyber exposure for professional associations of all industries, including operational technology and intellectual technology. Ralph’s cyber liability expertise has qualified him to present at over 100 events.

Ralph works with the FBI, GBI, and US Secret Service on the Atlanta Cyber Fraud Task Force. He is the former Executive Committee Chairman for the Greater North Fulton Chamber of Commerce Tech400 Board and Cyber Symposium and an advisor to the Georgia Tech Research Institute.

LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $26 billion in assets and more than 280 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which helps them better understand the people. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Beyond Computer Solutions, business interruption, Craig Sekowski, cyber insurance, cyber risk, cyber risk assessment, cyber risk quantification, CYBERISKIQ, cybersecurity, data breach exposure, insurance brokers, John Ray, managed service providers, North Fulton Business Radio, quantitative cyber risk analysis, Ralph Pasquariello, renasant bank, Risk Management, small business cyber risk, SMB cybersecurity, the CARE-Report

Mike Pink, SmartPM: Cutting Construction Delays and Overruns

November 4, 2025 by John Ray

Mike Pink, SmartPM: Cutting Construction Delays and Overruns, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Mike Pink, SmartPM: Cutting Construction Delays and Overruns, on North Fulton Business Radio with host John Ray

Mike Pink, SmartPM: Cutting Construction Delays and Overruns (North Fulton Business Radio, Episode 910)

On this episode of North Fulton Business Radio, host John Ray talks with Mike Pink, founder and CEO of SmartPM. Mike explains why construction projects slip on time and budget, and how tighter use of the project schedule can prevent it. He breaks down CPM schedules, the detailed timelines used to plan a job. CPM stands for Critical Path Method, which is simply the chain of tasks that must finish on time for the whole project to finish on time.

Mike also demystifies schedule analytics. Think of it as software that reads the timeline like an auditor, checks whether the plan is sound, and spots early warning signs such as tasks starting out of order, the critical path bouncing around, or float shrinking. He shares examples of catching problems early, like a trade falling a week behind across several activities, or a logic link that quietly puts the project finish at risk. The result is fewer surprises, clearer conversations between the field and the office, and faster decisions that keep work moving for both owners and contractors.

Why it matters: Days turn into dollars. Each week of slippage can trigger liquidated damages, burn overhead, extend rentals, and push labor into overtime. Owners may delay revenue from a school, hospital, or plant that is not open. Contractors see margin erosion, slower pay apps, and a higher chance of disputes. Better schedule quality and frequent checks reduce those costs, speed decisions, and cut the odds of a claim.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • The project schedule is data, not a document. If you analyze it regularly, you can spot risks weeks before they hit the jobsite.
  • Good inputs matter. A clean baseline schedule is required before any tool can give trustworthy insights.
  • Simple metrics beat guesswork. Track things like critical path changes, total float shrinking, and out-of-sequence work to see trouble early.
  • Start small. Even mid-market contractors can begin with scheduled quality checks, then add regular risk reviews as they build the habit.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:36 Guest Introduction: Mike Pink from SmartPM
01:57 The Problem with Construction Projects
02:18 Mike’s Background and Passion
03:08 Challenges in Construction Projects
04:24 The Birth of SmartPM
07:47 How SmartPM Works
15:58 Building Trust in the Construction Industry
20:34 Customer Collaboration and Trust-Building
21:15 Introduction to Mike Pink and SmartPM
21:25 The Role of AI in SmartPM
22:07 Understanding and Leveraging Schedule Data
25:09 SmartPM’s Approach to Project Management
26:52 Symptoms Indicating the Need for SmartPM
32:53 Success Stories and Impact
37:27 How to Get in Touch with SmartPM
38:22 Closing Remarks and Additional Resources

Michael Pink, Founder & CEO, SmartPM

Michael Pink, Founder & CEO, SmartPM
Michael Pink, SmartPM

Michael Pink is the founder and CEO of SmartPM Technologies, a company he started in 2016 with a mission to transform construction project management through innovative schedule analytics. With over 20 years of experience in project controls, risk management, and forensic delay analysis across various sectors, Pink identified the construction industry’s struggle to effectively use vast amounts of schedule data. His background includes working with top consulting firms and earning a BS in Industrial Engineering from Georgia Tech, an MBA from NYU Stern, and certifications as a Planning and Scheduling Professional and Certified Cost Engineer. Pink is known as a thought leader who frequently speaks on how AI and machine learning can drive improvements in project controls and construction outcomes.

SmartPM Technologies, under Pink’s leadership, offers an AI-powered platform that automates schedule analytics to provide real-time, actionable insights for commercial construction projects. The software helps teams identify potential delays, reduce inefficiencies, and resolve disputes by converting complex schedule data into understandable information accessible to all project stakeholders. The company is based in Atlanta, Georgia, and has quickly grown as a pioneer in using advanced technology to improve construction project performance, making schedule management more precise, proactive, and collaborative across the industry.

Website | Company LinkedIn | Mike’s LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: baseline schedule, Beyond Computer Solutions, capital projects, construction analytics, construction delays, construction tech, cost overruns, CPM scheduling, critical path, Critical Path Method, data driven construction, delay claims, dispute avoidance, ENR contractors, forensic schedule analysis, general contractors, Georgia Tech, John Ray, mid-market contractors, Mike Pink, North Fulton Business Radio, out of sequence work, project controls, project schedule, renasant bank, Risk Management, SaaS for construction, schedule analytics, schedule quality, schedule risk, SmartPM, SmartPM Technologies, total float

Navigating Hidden Risks in Professional Services, with Mike Blake, High Score Strategies

February 19, 2025 by John Ray

Navigating Hidden Risks in Professional Services, with Mike Blake, High Score Strategies, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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Navigating Hidden Risks in Professional Services, with Mike Blake, High Score Strategies, on The Price and Value Journey podcast with host John Ray

Navigating Hidden Risks in Professional Services, with Mike Blake, High Score Strategies (The Price and Value Journey, Episode 122)

In this episode of The Price and Value Journey, host John Ray delves into risk management for solo and small professional service providers, with guest Mike Blake, CEO of High Score Strategies. Mike, a seasoned valuation expert with over 20 years of experience and more than 400 completed valuations, discusses the unseen risks faced by small firms, including client selection, revenue management, and execution pitfalls. The conversation explores the implications of client concentration, the importance of strategic pricing, the impact of mindset on risk assessment, and practical tips for managing client relationships. Mike offers insights on maintaining business autonomy, handling imposter syndrome, and the value of transparent and strategic pricing. This episode is packed with strategies for mitigating business risks and optimizing decision-making in professional services.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Mike Blake, High Score Strategies

Mike Blake, High Score Strategies
Mike Blake, High Score Strategies

Mike is the CEO of High Score Strategies (HSS), a consultancy devoted to guiding clients to understand the value of their businesses and intangible assets for acquisition, investing, capital raising, disposition, and succession planning.

Investors and owners rely on Mike’s “information over validation” advisory approach, understanding that the questions he asks unearth hard but crucial answers that support their next transformative step or business stage.

Mike’s background spans 20+ years in valuation and 8 years in venture capital and investment banking. Before founding HSS, he served as Managing Partner with Brady Ware Arpeggio, Director of Valuation Services with Aprio (formerly Habif, Arogeti, & Wynne), and Managing Director with Adams Capital.

He is also a Special Lecturer at Georgia Tech, where he teaches graduate students about the valuation of emerging technologies and intellectual property, with a focus on Monte Carlo simulations and real options theory.

Mike founded and ran Startup Lounge, a nonprofit in Atlanta that helped connect hundreds of investors and startups over a decade. He currently serves on the board of the BVIUK (Business Valuation Institute UK).

He has coached six teams to victory in business plan competitions, leading to over $300,000 in cash prizes and nearly $2 million in services—including an entrepreneur who secured funding through ABC’s Shark Tank.

A highly engaging and deeply knowledgeable speaker, Mike has delivered 100+ presentations on a range of topics, including startup valuation, business appraisal, risk management, intellectual property, and emerging tech valuation.

He holds an MBA from Georgetown University and a BA from Franklin & Marshall.

Mike is multilingual, speaking fluently in English, Ukrainian, Russian, and French, and is conversant in Portuguese, German, and Spanish.

He currently lives with his family in Caldas Da Rainha, Portugal, about an hour outside of Lisbon.

Website | Mike’s LinkedIn | Firm LinkedIn | YouTube | Facebook

Topics Discussed in this Episode

00:00 Introduction to Risk Management
00:18 Meet Mike Blake: Valuation and Risk Expert
01:14 The Hidden Risks in Professional Services
03:41 Revenue Challenges for Small Firms
04:17 Execution and Malpractice Risks
05:16 Concentration Risk and Client Dependency
16:43 Client Due Diligence and Ownership
21:21 Naming Your Business and Succession Planning
25:22 Mindsets in Risk Management
26:53 Embracing Mistakes for Success
27:10 Mindsets: Scarcity, Fear, and Growth
27:34 The Impact of Poverty on Decision-Making
29:24 Professional Services and Poor Decisions
30:33 Managing Fear and Risk in Business
32:30 Imposter Syndrome and Pricing Challenges
38:19 The Language of Pricing
47:32 Radical Approaches to Pricing
51:03 Conclusion and Contact Information

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on: building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton affiliate of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host and producer and owns the North Fulton (Georgia) affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: client communication, client risk, High Score Strategies, imposter syndrome, Improved Decision Making, John Ray, Mike Blake, pricing, professional services, Risk Management, The Price and Value Journey

Mastering Enterprise Risk Management with Steven Lustig, Lustig Global Solutions

February 10, 2025 by John Ray

Mastering Enterprise Risk Management with Steven Lustig, Lustig Global Solutions, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Mastering Enterprise Risk Management with Steven Lustig, Lustig Global Solutions, on North Fulton Business Radio with host John Ray

Mastering Enterprise Risk Management with Steven Lustig, Lustig Global Solutions (North Fulton Business Radio, Episode 843)

In this episode of North Fulton Business Radio, host John Ray interviews Steven Lustig from Lustig Global Solutions. The discussion delves into the critical importance of enterprise risk management (ERM) for small and medium-sized businesses. Steven shares his extensive experience in engineering and operations, highlighting how managing risk can improve business outcomes. He explains the concept of ERM, addressing both negative risks and opportunities, and dispels myths about risk management. The conversation covers practical steps for companies to identify, prioritize, and mitigate risks effectively. Steven emphasizes the customizable and scalable nature of ERM, making it accessible for businesses of all sizes. He also shares real-life success stories of implementing ERM and its benefits. Listen to this episode to learn how a structured risk management approach can safeguard your business’s future.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Steven Lustig, Lustig Global Solutions

Lustig Global Consulting enhances company value, profitability, and cash flow while addressing key risks that they face by establishing robust, effective supply chain and manufacturing solutions and enterprise risk management programs.

Steven Lustig is a strategic operations executive with 20+ years of experience who held leadership positions in supply chain, project management, manufacturing, and new product introduction at companies ranging from a start-up to a Fortune 100 firm.

Steven has earned Enterprise Risk Management Certified Professional and Six Sigma Green Belt certifications and the Project Management Professional (PMP) designation. He holds a BSME from MIT and MSME and MBA degrees from Georgia Tech.

Website | LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:50 Meet Steven Lustig: The Risk Management Expert
04:19 Understanding Enterprise Risk Management
06:57 Common Myths About Risk Management
12:39 Real-World Risk Examples and Lessons from the Pandemic
19:38 How to Engage with a Risk Management Consultant
30:00 Success Stories and Final Thoughts
32:47 Closing Remarks and Announcements

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: enterprise risk management, John Ray, Lustig Global Solutions, mitigate risk, North Fulton Business Radio, pandemic, Risk Management, Steven Lustig

Cybersecurity: Its Importance & the Impact of AI E51

July 2, 2024 by Karen

Cybersecurity-Its-Importance-the-Impact-of-AI-E51-feature
AZ TechCast
Cybersecurity: Its Importance & the Impact of AI E51
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Cybersecurity: Its Importance & the Impact of AI E51

This episode of AZ TechCast explores cybersecurity’s pivotal role and AI’s transformative impact, hosted by Steve Zylstra and Karen Nowicki. Guests Mark Dallmeier, JR Garcia, and Helen Patton emphasize proactive cybersecurity strategies and the dual nature of AI in enhancing threat detection while posing governance challenges. They also discuss AI’s influence on education, stressing ethical guidelines and the need for continuous adaptation in evolving job markets.

Overall, the episode urges organizations to integrate robust cybersecurity measures and embrace AI innovation responsibly across sectors.

MARS-Suite-Logo-TMElasticwhite

MARS is a Huntsville Alabama based technology company and developer of MARS Suite, an integrated suite of modern cyber technologies designed to combat the latest cyber-attacks and preserve businesses’ ability to operate in regulated industries. The company partners with a national network of MSPs, MSSPs, and various Platform and Industry partners to provide security and compliance as-a-service and solutions to organizations operating in heavily regulated industries.

Mark-Dallmeier-AZ-TechCastOver the last 27 years Mark Dallmeier has co-founded multiple technology and consulting companies, and has held various Senior Executive, C Level, and Advisory Board positions within cyber, risk, compliance technology and consulting services companies.

He is currently the President and CEO of MARS Suite, Inc. and is responsible for launching their innovative MARS Suite platform into the market. Over the last 15 years Mr. Dallmeier has held SVP and CSO/CMO roles at BishopFox, Vertek, MSS BTA, and Avertium (formerly Terra Verde Security).

Previously Mr. Dallmeier was the CEO of The ROBB Group, an innovative provider of corporate revenue growth and transformation management consulting services to early stage and Fortune 500 companies. During that time, he also co-founded Channel Savvy a technology channel consulting company that was purchased by Avnet in 2010.

Today Mr. Dallmeier actively publishes research, speaks and facilitates workshops and panels on cybersecurity, risk, compliance, and corporate transformation topics.

Connect with Mark on LinkedIn, Facebook, X and Instagram.

A technology company, Cisco powers an inclusive future for all.

Helen-Patton-AZ-TechCastHelen Patton is a strategic cybersecurity advisor at Cisco. Previously she served as a CISO for the Cisco Security Business Group, and an Advisory CISO, providing strategic insights to the security community. She was the CISO at The Ohio State University and spent ten years in risk and resiliency at JPMorganChase.

Helen actively encourages cybersecurity collaboration across and within industries, to enable better information security and privacy practices. She believes in improving diversity and inclusion in the cyber workforce, and mentors people interested in pursuing careers in security, privacy and risk management. She advocates for more naps and is anti-bagpipes.

Helen has a Master’s degree in Public Policy. She serves on various cybersecurity advisory boards, and is faculty for the Educause Leadership Institute, a committee member for the Cybersecurity Canon, and a cyber risk instructor at the Ohio State University. Helen is a blogger and the author of “Navigating the Cybersecurity Career Path”.

Connect with Helen on LinkedIn and X.

ANM-logo

One of the fastest-growing IT consultancies in the USA. ANM provides innovative solutions and expert engineering to large and mid-sized organizations. Their dedicated team designs, implements, and supports IT solutions in risk mitigation, enterprise infrastructure and digital transformation.

ANM is headquartered in Albuquerque, NM and has offices in Casper, WY; Denver, CO; El Paso, TX; and Scottsdale, AZ. They enjoy a 98.6% customer satisfaction rating, as well as excellent employee and customer retention rates.

JR-Garcia-AZ-TechCastJR Garcia, Director of Solutions Engineering at ANM leads the solutions engineering teams in Arizona, New Mexico, and Texas, focusing on core network, data center, and security architectures.

His expertise lies in managing technical design, strategy, presales, and resource planning for network and security solutions. JR has received several accolades for his exceptional leadership, including the Excellence in Leadership Award, being recognized as the CRN Next-Gen Solutions Provider Leader in 2022, and part of the President’s Club in 2023.

Follow ANM on LinkedIn, Facebook and X.

About Your Hosts

Steven-ZylstraSteve Zylstra serves as president and CEO of the Arizona Technology Council, a role he assumed in 2007. He is responsible for strategy, operations, finance and policy development. Zylstra is a vocal spokesman for the value technology can provide in raising social and economic standards in Arizona.

Zylstra serves on numerous councils, committees and boards, was named “Leader of the Year, Technology,” by the Arizona Capitol Times, and “Most Admired Leader” by the Phoenix Business Journal. In addition, he was awarded an honorary doctorate of science in technology from the University of Advancing Technology in Tempe, Ariz.

Zylstra earned a bachelor’s degree in automotive engineering technology from Western Michigan University.

KarenNowickiv2Karen Nowicki is a successful author, speaker and the creator of Deep Impact Leadership™ and SoulMarks Coaching™. She is a two-time recipient of the prestigious national Choice Award® for her book and personal development retreat. Karen was crowned the first-ever “Mompreneur of the Year” Award in 2010 for the southwestern states. She was recognized for her leadership, business acumen, and work-life balance.

Karen has been an expert guest on regional TV and radio shows, including Fox Phoenix Morning Show, Sonoran Living, Good Morning Arizona, The Chat Room, and Mid-Day Arizona. She has been a regular contributor to many print and online magazines – publishing articles and blogs for business and education.

In addition to working with private coaching clients, Karen is also the Owner & President of Phoenix Business RadioX. The Business RadioX Network amplifies the voice of business – serving the Fortune 500,000, not just the Fortune 500. Phoenix Business RadioX helps local businesses and professional associations get the word out about the important work they’re doing to serve their market, profession, and community.

Of all the experiences Karen has had the privilege of participating in over her vast career, she shares that Phoenix Business RadioX is a pinnacle adventure!

Connect with Karen on LinkedIn and follow Phoenix Business RadioX on Facebook and Instagram.

LeslieMarquezHeadshotsmallerLeslie Cooper Marquez is a dynamic marketing professional with over 17 years of broad-based marketing, public relations and advertising experience in both in-house and agency environments.

Originally from Birmingham, AL, Leslie has honed her expertise across diverse sectors, including non-profit performing arts, legal marketing, mortgage technology, and residential mortgage marketing.

Leslie has been an integral part of the Arizona community for the past 5 years. Most recently, she served as the Marketing Director for Scottsdale-based mortgage technology firm, focusIT, Inc., and previously as the Director of Marketing for Ballet Arizona.

Beyond her professional commitments, Leslie is an active member of the community. She serves as a Sustainer with the Junior League of Phoenix, volunteers with the Distinguished Young Women of Arizona scholarship program and is an alumna of the esteemed Valley Leadership Accelerate class of 2019.

In her spare time, Leslie shares her passion for fitness as a dedicated barre instructor at TenPoint5 Central. Above all, she cherishes her roles as a devoted mother to a young son and a loving wife to her husband, David.

About Our Sponsor

The Arizona Technology Council, Arizona’s only statewide organization serving the technology sector, fosters a climate of innovation to enhance technology in Arizona.

A trusted resource in strengthening Arizona’s technology industry, the Council proactively eliminates impediments that companies face, accelerates the entrepreneurial mindset in the state’s expanding innovation ecosystem, and works to create a destination for companies to be, thrive and stay.

Follow Arizona Technology Council on LinkedIn, Facebook, and Instagram.

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Tagged With: Academy, artificial intelligence, cybersecurity, cybersecurity MDR, enterprise networks, expert engineering, it Consultant, networking, Risk Management, security operations center, SIEM, Technology, vulnerability scanning, zero trust

Casey Jenkins, Eight Twenty-Eight Consulting

January 11, 2024 by John Ray

Casey Jenkins, Eight Twenty-Eight Consulting
Family Business Radio
Casey Jenkins, Eight Twenty-Eight Consulting
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Casey Jenkins, Eight Twenty-Eight Consulting

Casey Jenkins, Eight Twenty-Eight Consulting (Family Business Radio, Episode 52)

On this episode of Family Business Radio, host Anthony Chen welcomed Casey Jenkins, CEO of Eight Twenty-Eight Consulting. Casey shared her journey from aspiring to be a meteorologist to falling into the supply chain industry by chance and staying by choice. Casey shared insights on managing processes and disruptions in supply chain business, emphasizing the significance of understanding the sequence of operations. She highlighted the need for companies, particularly small businesses, to identify their core capabilities and take incremental steps towards improvement. Furthermore, she underscored the importance of having a risk management plan to navigate different potential business disruptions.

Host Anthony Chen closed the show with a brief commentary on the value of taking just one small step in financial planning.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network.

Casey Jenkins, Founder and CEO, Eight Twenty-Eight Consulting

Casey Jenkins, Eight Twenty-Eight Consulting

Casey Jenkins (CJ), the Owner of Eight Twenty-Eight Consulting LLC, stands out as a results-oriented business professional specializing in supply chain and process improvement. With a rich background encompassing over a decade of diverse supply chain experience, Casey holds dual master’s degrees in Supply Chain Management and Project Management, accompanied by a Black Belt in Lean Six Sigma. She adeptly combines her educational prowess and hands-on experience to navigate and resolve intricate supply chain challenges, consistently achieving maximum results and operational excellence.

A demonstrated track record in the strategic execution of various project types across numerous industries serves to highlight Casey’s expertise. Notably, she has successfully generated approximately $15 million through key initiatives and the completion of over 20 projects throughout her career.

In the ever-evolving landscape of the supply chain industry, Casey remains committed to staying ahead of emerging trends and technologies. Her pursuit of a Doctor of Business Administration in Supply Chain Management and Logistics, which will begin in January 2024, exemplifies her commitment to lifelong learning. Casey thrives on collaboration and actively engages in networking to enhance her knowledge.

Beyond her professional endeavors, Casey is an active community member in Savannah, GA, participating in volunteer work and church activities. A fitness enthusiast, she commits to twice-daily gym sessions. Casey shares her life with two Mini-Aussiedoodles, Skye and Enzo, whom she cherishes spending time with when not immersed in her professional pursuits.

LinkedIn

Eight Twenty-Eight Consulting LLC

With a mission to propel businesses and supply chains forward, Eight Twenty-Eight Consulting is your strategic partner in supply chain and process improvement. Employing a distinctive blend of execution-style methodology, strategic expertise, and elevated interactions, solutions are crafted with a forward-thinking mindset.

Eight Twenty-Eight Consulting transcends beyond a one-time transaction; it’s about lasting support and tailored solutions that enhance your core capabilities. Drawing on over a decade of experience and a rich educational background, forward-thinking solutions are delivered that are easy to implement, sustainable through company growth, and evolve seamlessly with industry changes.

As a catalyst for success, Eight Twenty-Eight Consulting challenges the status quo, recognizing the uniqueness of every organization.

Reach out today to find out how to Take Your Company to the Summit.

Website | LinkedIn | Instagram | YouTube

Topics Discussed in this Episode

00:06 Introduction to Family Business Radio
00:29 Meet the Guest: Casey Jenkins
00:42 Casey’s Journey into Supply Chain Management
02:33 Demystifying Supply Chain
04:25 The Intersection of Meteorology and Supply Chain
06:14 The Impact of COVID-19 on Supply Chain
07:27 Understanding ‘Just in Time’ and ‘Just in Case’
09:53 How 828 Consulting Helps Businesses
15:48 The Importance of Risk Management
32:21 Managing Stress in the Supply Chain Industry
37:18 When to Seek Help for Your Business
39:49 Conclusion and Contact Information

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, business processes, Casey Jenkins, Eight Twenty-Eight Consulting, Family Business Radio, just in time, Logistics, Operations, Risk Management, Supply Chain, supply chain management

HBS Legal Trends: Aberrant Verdicts and the Strategies to Rein Them In, with Michelle Foster Earle, OmniSure, and Sandra Cianflone, Hall, Booth, Smith

May 31, 2023 by John Ray

OmniSure
Hall Booth Smith Podcast Network
HBS Legal Trends: Aberrant Verdicts and the Strategies to Rein Them In, with Michelle Foster Earle, OmniSure, and Sandra Cianflone, Hall, Booth, Smith
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OmniSure

HBS Legal Trends: Aberrant Verdicts and the Strategies to Rein Them In, with Michelle Foster Earle, OmniSure, and Sandra Cianflone, Hall, Booth, Smith

Michelle Foster Earle, CEO of OmniSure, and Sandra Cianflone, Partner at Hall, Booth, Smith, discussed aberrant verdicts in the healthcare and medical malpractice spaces. They defined what constitutes an aberrant verdict, why the number of these verdicts is on the rise, plaintiff tactics to be aware of, using life care plans effectively, how to get ahead of claims, and much more.

HBS Legal Trends is sponsored by Hall, Booth, Smith, PC and is produced by the North Fulton studio of Business RadioX®.

OmniSure

OmniSure is the clinical risk services partner to a number of the nation’s leading healthcare professional liability insurance companies, helping carrier reduce loss ratios, helping policyholder avoid malpractice claims, and helping brokers retain satisfied clients.

Company Website | LinkedIn | Facebook | Twitter

Michelle Foster Earle, ARM, CEO, OmniSure

Michelle Foster Earle, ARM, CEO, OmniSure

Michelle Foster Earle, ARM, has more than 20 years of experience in healthcare risk management, helping professional liability insurers reduce risk and prevent losses.

She started her career in Social Services, became an Administrator, Healthcare Executive, Regulatory and Best Practices Consultant, and then President / Founder of OmniSure Consulting Group, where, on behalf of their insurers, she assists multiple types of healthcare organizations and medical professionals manage risk, improve patient outcomes, improve performance, and maintain compliance with regulatory and accreditation standards through a nationwide network of clinical risk specialists.

She has received a number of awards, most recently the Elite Women of 2021 Award by Insurance Business America.

LinkedIn

Hall Booth Smith, P.C.

Established in 1989, Hall Booth Smith, P.C. (HBS) is a full-service law firm with six regional offices strategically located throughout Georgia, as well as offices in Birmingham, AL; Little Rock and Rogers, AR; Denver, CO; Jacksonville, Miami, St. Petersburg, Tallahassee, Tampa, and West Palm Beach, FL; Missoula, MT; Asheville and Charlotte, NC; Saddle Brook, NJ; New York, NY; Oklahoma City, OK; Charleston, SC; and Memphis and Nashville, TN.

Experienced across a wide range of legal disciplines, HBS prides itself on providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international corporations, state and federal agencies, and nonprofit organizations.

At HBS they possess the legal knowledge, skill, and experience to meet our clients’ needs wherever they do business. HBS maintains the highest commitment to serve clients ethically and professionally by providing the highest quality legal representation.

Company Website | LinkedIn | Facebook

Sandra Mekita Cianflone, Partner, Hall Booth Smith, P.C.

Sandra Mekita Cianflone, Partner, Hall Booth Smith, P.C.

Sandra Mekita Cianflone is a Partner in the Atlanta office of Hall Booth Smith. Her practice primarily focuses on medical malpractice on defending hospitals, healthcare institutions, physicians, nurses and institutional employees in medical malpractice actions from inception through trial. Sandra is part of Hall Booth Smith’s National Trial Counsel team and has litigated cases across the country.

Sandra also provides national risk management and crisis management services across the healthcare industry. These services have guided clients through tumultuous regulatory and statutory schemes by providing efficient approaches which assist with public/community relations, litigation preparation, defense alternatives, and effective case management. Sandra is also the Chair of our Coronavirus Taskforce.

Prior to joining HBS, Sandra practiced in New York with Martin Clearwater & Bell, LLP, which was the oldest medical defense and health care firms in the state of New York. Sandra also has experience navigating complex regulatory schemes, having served as Morgan Stanley’s Chief Compliance Officer under the General Counsel where she ensured compliance with proposed and finalized rules promulgated by various financial regulatory agencies related to Dodd Frank Act. Sandra took complex statutes and rules to formulate action plans and oversee the implementation of systems, processes and procedures, to bring the company into compliance.

Sandra received her Juris Doctorate from Pace University School of Law and her undergraduate degree from Fairleigh Dickinson University.

LinkedIn

Tagged With: claims adjustors, COVID-19 litigation, Hall Booth Smith PC, Healthcare, healthcare organizations, medical malpractice, Michelle Foster Earle, OmniSure, Risk Management, Sandra Cianflone

Trey Wood – Turner, Wood, & Smith Insurance Agency

February 5, 2023 by Rose

North Georgia Business Radio
North Georgia Business Radio
Trey Wood - Turner, Wood, & Smith Insurance Agency
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Trey

Here’s a question for you, “𝑊ℎ𝑎𝑡 𝑘𝑒𝑒𝑝𝑠 𝑦𝑜𝑢 𝑢𝑝 𝑎𝑡 𝑛𝑖𝑔ℎ𝑡?”

If you’ve ever looked at your insurance coverage and thought, “Do I really need this?” Trust me, you are not alone.

The most challenging thing about insurance is that you’re paying for something you hope you never have to use.

Nobody wants something bad to happen. Yet suffering a loss without insurance can put you, your family, and your business in a very difficult financial situation that you might not recover from.

Trey Wood from Turner, Wood, & Smith Insurance Agency joins host Phil Bonelli for a very enlightening conversation about insurance — something no one likes talking about — and the important role having the correct insurance can have in effectively managing your future financial risk.

Trey and his firm are in the business of protecting businesses and people when things go wrong, and they go wrong all the time.

Insurance is a way of managing those risks. When you buy insurance, you transfer the cost of a potential loss to the insurance company in exchange for a fee, protecting you and your business from the high cost of unexpected events.

Having the right insurance coverage is more critical than ever. While just about everything can be insured, that doesn’t mean it should be. That’s why Trey and his team work together with you as your Loss Mitigation Partner to ensure you have the right things covered, at the right time, with the right kind of insurance for you.

Reach out to Trey today!!

Website: https://www.twsinsurance.com/

LinkedIn: http://www.linkedin.com/company/630982?trk

Facebook: http://www.facebook.com/TWSInsurance

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

Tagged With: beau henderson, commercial insurance, Gainesville GA Commercial Insurance, Hopewell Farms GA, loss mitigation, phil bonelli, RichLife Advisors, Risk Management, Trey Wood, Turner Wood & Smith Insurance

LIVE from RISKWORLD 2022: Jenelle Ryan, Georgia State University and AmRisc

June 23, 2022 by John Ray

Georgia State
Minneapolis St. Paul Studio
LIVE from RISKWORLD 2022: Jenelle Ryan, Georgia State University and AmRisc
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Georgia State

LIVE from RISKWORLD 2022: Jenelle Ryan, Georgia State University and AmRisc

Jenelle Ryan, a graduate of Georgia State University and Underwriting Analyst for AmRisc, talked with host Jamie Gassmann at RISKWORLD 2022 as she prepared to graduate. She share that she interned with Amrisc and was set to join their team after graduation. In this conversation, she and Jamie talked about the risk management program at Georgia State, her new job, the learning opportunities she’s had, and more.

Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

This show was originally broadcast from the RIMS 2022 RISKWORLD Conference held at the Moscone Center in San Francisco, California.

Georgia State Robinson College of Business, Department of Risk Management & Insurance

With one of the largest research faculties and risk management and insurance doctoral programs in the world, Georgia State is dedicated to understanding, quantifying and developing strategies for managing risks faced by individuals, organizations, and society. They owe their success to an outstanding student body, high-achieving graduates, innovative faculty who are leaders in their respective fields and the generosity of their financial supporters and friends.

U.S. News & World Report ranked Georgia State’s B.B.A. in Risk Management & Insurance #4 in the nation in 2022. Their department is highly respected, too. They have been a Center of Actuarial Excellence for more than a decade. Plus, the University of Nebraska-Lincoln ranks them #1 in North America for research productivity in actuarial science.

Website | LinkedIn

AmRisc, LLC

AmRisc, LLC, is the largest catastrophe-focused Managing General Agent (MGA) in the United States, with offices across the country in Texas (Houston HQ), Alabama, California, Florida, Georgia, and North Carolina. Established in 2000, AmRisc is a subsidiary of Truist Insurance Holdings, whose parent company, Truist, is one of the largest financial services companies in the nation.

As one of the first MGAs to develop a multi-model approach to risk underwriting, innovation is a core value at AmRisc. Founded by engineers and risk specialists, AmRisc is built to provide stability in a dynamic market and deliver unmatched solutions for producers, carriers, and their insureds.

Company website | LinkedIn

Jenelle Ryan, Underwriting Analyst, AmRisc, LLC

Jenelle Ryan, Underwriting Analyst, AmRisc, LLC

Jenelle Ryan is an underwriting analyst with AmRisc, LLC, in the Atlanta office.

Jenelle graduated  with a BBA in Risk Management and Insurance in 2022 from the  Robinson College of Business Risk Management & Insurance Department of Georgia State University, and interned with AmRisc.

LinkedIn

 

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

Jamie Gassmann, Host, “Workplace MVP”

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:03] Broadcasting live from Riskworld 2022 at the Moscone Center in San Francisco, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.

Jamie Gassmann: [00:00:22] Hi, everyone. Your host, Jamie Gassmann, here with Workplace MVP podcast. And with me is Jenelle Ryan. And you are currently a student graduating in May.

Jenelle Ryan: [00:00:34] Yes.

Jamie Gassmann: [00:00:34] So, this is your first time being here at the RIMS conference?

Jenelle Ryan: [00:00:38] Yes, my very first time. I’m having an absolute blast.

Jamie Gassmann: [00:00:41] So, what has been your favorite experience so far? I know the conference just started, but you’ve had some fun already since being here, right?

Jenelle Ryan: [00:00:49] Yes. The keynote speaker this morning was absolutely incredible, just the most inspirational talk I think I’ve ever heard. And then, I have adored coming around to all of these panels, seeing all of the wonderful professionals. Everybody is so friendly, inviting, and I’ve just really loved meeting brand new people.

Jamie Gassmann: [00:01:06] Yeah. And conferences are a great place for that and great networking. And I know you are graduating this May.

Jenelle Ryan: [00:01:12] Yes.

Jamie Gassmann: [00:01:13] And you attend Georgia State University. So, talk to me about that program. I know it’s one of the top four in the country, is what you shared with me.

Jenelle Ryan: [00:01:21] So, Georgia State University has the number four RMI program in the country so far. We’ve had that for a couple of years running now, so we’re very proud of it. And I’m a senior risk management and insurance student there, graduating in May 6th. I walk. I cannot believe how soon it is, but our program really gives us a great depth and breadth of information on the insurance industry.

Jamie Gassmann: [00:01:43] Great. And so, based on what you’ve learned about it and from what you’ve seen here at RIMS, right now, if you could kind of pinpoint where you’d like to take your career right off the gate coming off of graduation, what are you hopeful for?

Jenelle Ryan: [00:01:56] Yes, absolutely. So, I’m really interested in accessing surplus lines. I actually have a job lined up with AmRisc right now in Alpharetta, which is the largest catastrophe-focused managing general agency in the United States. I’m absolutely thrilled to be going back there after my internship this past summer. And I’m really just interested in learning more about as many aspects of the industry as I can. I feel like there are so many different facets, even just walking around, I’ve met so many people who are working in areas I’ve never even heard of, so I’m thrilled to have the opportunity to learn more.

Jamie Gassmann: [00:02:29] Wonderful. And now, you were part of one of the cases that—tell me a little bit about those cases that are made available to the students learning in similar programs that you’re a part of. Talk to me a little bit about what that program looks like.

Jenelle Ryan: [00:02:44] Absolutely. So, the cases are incredibly challenging, but they essentially gather up a bunch of students from your school, you usually pick teams of four, and you do a little bit of insight into identifying like risk exposures and solutions to problems based on different companies. So, this year, the case competition was based on Starbucks, and we were analyzing the emerging risks that they’re facing. Absolutely, incredibly challenging, and I’m thrilled that some of my friends from St. Mary’s have gone on to the final eight. I have friends from Florida State who participated. It’s wonderful that all of us get to participate in this, and then come together and have that experience as students, where we’re not only learning, but friendly competition.

Jamie Gassmann: [00:03:31] Yeah, absolutely. And it sounds like from what you’re describing, you get a little bit of hands on kind of some of the real world work that you’ll be doing after graduation.

Jenelle Ryan: [00:03:39] Absolutely. You have to go into very intense detail with some of these things, and consulting, and trying to see just how you can solve this, it’s a great learning opportunity.

Jamie Gassmann: [00:03:51] And a resume builder. That’s fantastic. You can speak to it in an interview. That’s fantastic. So, if you were going to leave anything for our listeners who might be considering students coming out of a program, what would be something you’d want to leave for them?

Jenelle Ryan: [00:04:05] Leave for them, as like a piece of information?

Jamie Gassmann: [00:04:08] Yeah, like something to take into consideration as they’re interviewing a fresh out-of-college risk insurance student.

Jenelle Ryan: [00:04:15] I would say be open-minded. We’re all here. We never stop learning. We’re all not only with our designations, but just in diversity and inclusion, listening to other people. And I would say really keep an open mind. You don’t know everything. And as long as you’re learning, you’re doing something right.

Jamie Gassmann: [00:04:32] Fantastic. So, it’s been an absolute pleasure. If anybody want to get a hold of you for whatever reason, is there an email address or a way that they can contact you?

Jenelle Ryan: [00:04:40] Yes, absolutely. My email is jenellenryan@gmail.com, Jenellenryan@gmail.com. And you can add me on LinkedIn.

Jamie Gassmann: [00:04:52] Wonderful. It’s been such a pleasure to talk with you. Congrats on getting here with your case.

Jenelle Ryan: [00:04:52] Thank you so much.

Jamie Gassmann: [00:04:58] I know you indicated you didn’t make it to the final round, but just being a part of that I think is a win in and of itself.

Jenelle Ryan: [00:05:02] Absolutely.

Jamie Gassmann: [00:05:02] So, congratulations to you and thank you again for being on our show.

Jenelle Ryan: [00:05:06] Thank you so much. It’s been a pleasure.

Outro: [00:05:12] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.

 

 

Tagged With: AmRisc, Georgia State, Jamie Gassmann, Jenelle Ryan, R3 Continuum, RIMS, Risk Management, risk management degree, RISKWORLD 2022, Robinson College of Business, Workplace MVP

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