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BRX Pro Tip: Community Building

July 22, 2021 by angishields

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BRX Pro Tips
BRX Pro Tip: Community Building
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BRX Pro Tip: Community Building

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, let’s talk a little bit about this business of building community.

Lee Kantor: [00:00:10] Well, community building is at the heart of what a Business RadioX studio partner does every single day. It is kind of our true north. That is the most important thing we’re doing for our studio partners, help them be that mega connector, that community builder and that indispensable resource for the communities they serve. In our case, it’s important to remember that every community is just a group of folks who come together over something that they all care about.

Lee Kantor: [00:00:37] In our case, it’s supporting and celebrating the small and midsize business leaders in every town. Every studio in every town we serve wants to be that go-to media platform where these positive business stories are told. We want to be a force for good in our cities by being that cheerleader about all that good work and important work that’s happening by the business leaders that we spotlight every episode.

Lee Kantor: [00:01:05] So, if community building is important to you, please consider being a studio partner, or if you know somebody who wants to differentiate themselves and be that go-to resource in their community, in the business community, then let them know about the Business RadioX studio partner program. It works. What’s the what’s your line, Stone, about?

Stone Payton: [00:01:27] Well, I mean, it just works. It always works. It never doesn’t work.

Lee Kantor: [00:01:35] Amen to that. So, if community building is important to you, definitely consider becoming a Business RadioX studio partner.

Jeremy Heilpern with Ammunition

July 22, 2021 by angishields

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Atlanta Business Radio
Jeremy Heilpern with Ammunition
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Ammunition, a member of the global agency network Worldwide Partners, is an independent, full-service creative agency building brands that build the world.

Headquartered in Atlanta, Georgia, Ammunition partners with brands to drive business with leading-edge digital strategy, personalized CRM, break-through creative, and everything in between.

Jeremy-Heilpern-AmmunitionJeremy Heilpern is a nerd for advertising. In fact he started his very first agency at just 12 years old. After receiving a BFA from the Art Institute of Atlanta at 18, he then spent the next 12 years honing his craft at agencies in Atlanta.

In November 2017 Jeremy decided to build an agency of his own. Since its founding Ammunition has quickly grown to become a nimble powerhouse of talent, ranking among Atlanta’s top and fastest growing privately held businesses in 2021 by the Atlanta Business Chronicle, while serving 17 clients across the US and Canada.

Jeremy’s objective is to build the next truly great agency. One with a relentless focus on the growth of the brands it serves, and the careers of those it employs. His work has shaped brands including Mitsubishi Electric, Royal Building Products, Samsung, Dacor, North American Pipe Corporation, Panasonic, among countless others. His team works to build brands that build the world through a full suite of offerings, including brand and digital strategy, storytelling, campaign creative, media connections, personalized CRM, and more.

Jeremy is a husband to his wife Kelly, and a father to his two little girls Kendall and Harper. When he’s not attempting to conquer the ad game, he seeks every opportunity he can to be in a boat on a body of water (he’s not picky about how big that body of water happens to be).

Connect with Jeremy on LinkedIn.

What You’ll Learn in This Episode

  • About Amunition
  • What’s new with the company
  • What the did leadership-wise during the pandemic
  • How Ammunition maintained success during Covid-19
  • What it means to be named a 2021 Pacesetter

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook and Twitter

Doing Good in Arizona E22

July 21, 2021 by angishields

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Phoenix Business Radio
Doing Good in Arizona E22
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Doing Good in Arizona E22

Culture, business as a force for good, giving back, higher purpose, and small business were all topics of discussion on this episode of Collaborative Connections Radio Show and Podcast.

Host, Kelly Lorenzen, was joined on-air by Arizona business leaders, Bob Blum, founder of Alcyon Consulting, Kindra Maples with Conscious Capitalism Arizona, and Sara Kelley with Bell Insurance.

Are you a business owner or leader in Arizona? Need more resources to grow your business? Want to know more about how to use business as a force for good? Then check out this great conversation between Kelly and her featured guests.

Thank you, KLM Consulting, Marketing and Management for sponsoring this show.

Alcyon Consulting can help you in two ways…Financial & Business Operations Management and Business Consulting & Advisory Services. With Alcyon’s financial and business operations support, you can shift the burden of managing and overseeing those necessary, but non revenue generating activities, to a professional who has the passion, experience, and training to assess, manage and improve your company’s business infrastructure thus freeing you to focus on generating revenue and building the business. alcyonlogofinal002

If you are looking for a fresh set of eyes to review and analyze any or all aspects of your business…from financial statements to fraud prevention, then Alcyon’s Business Consulting & Advisory Services could be the answer.

As an Accredited Small Business Consultant (ASBC), Bob and Alcyon utilize a proprietary approach to review and analyze your business, and along with its broad business partner network, Alcyon will not be able to not only make solid recommendations for improvements, but will be able to identify, vet and implement the right solution.

Bob-BlumBob Blum leverages over 35 years of extensive and varied experience, in both staff and leadership roles, helping companies build and maintain stable business operations by focusing on maximizing both financial and human assets.

These roles include Principal and Chief Financial Officer for Peerless Candy & Tobacco Company, Senior Human Resource Consultant for Peoples Energy Corporation, Controller for Ben Brooks & Associates, Controller for Incentive Logic, and most recently CFO for MAC6.

Bob is a Certified Public Accountant (CPA), an Accredited Small Business Consultant (ASBC), a Lean Six Sigma Green Belt and has a Bachelor’s in Business Administration from Ohio University. In addition, Bob earned a Master’s in Human Resources, with a specialization in Organization Development, from Loyola University in Chicago.

Connect with Bob on LinkedIn.

Free enterprise capitalism has served to lift more people out of poverty than any other socio-economic system ever conceived – empowering social cooperation, human progress, and elevating humanity.

Good business is the answer to many of the global issues that humankind is facing.

For too long, capitalism in the media has been associated with lying, cheating, manipulating, gaming the system, and taking advantage of society.

But for every horror story being told about the selfishness of corporate America and Wall Street, there are thousands of stories of businesses supporting their communities, investing in their employees, and making the world a better place.

We are working to change the capitalism narrative by shining a bright light on good business – telling the stories of conscious Arizona companies (and encouraging others to follow in their footsteps).

Kindra-MaplesThere is a lot in her background that has led Kindra Maples to where she is today.

Her past experiences, interactions, careers, and partnerships have led her to growing the roles she holds in the community; the VP of Volunteers with Conscious Capitalism Arizona, Sales Development with YellowBird, and the host of the Culture Crush Business Podcast.

She is spartan racer, past animal trainer, previous magician’s assistant, and has a weakness for Oreo cookie shakes. Her journey working with people actually started working with animals as a teenager (don’t worry we won’t go that far back for her bio).

She worked for over 15 years in the zoo industry working with animals and the public. Her passion of working with animals shifted into working with people in education, operations and leadership roles. From there her passion of leadership and helping people develop has continued to grow.

Her experience in non-profit operations, communications, and program engagement has brought her to the place she is today. Her experiences have built her passion and her “why” in areas of culture building, engagement, and growing strong teams.

Connect with Kindra on LinkedIn and follow Conscious Capitalism Arizona on Facebook, Twitter and Instagram.

Bell Insurance is one of the largest independently owned, full-service agencies. They’ve worked in insurance for more than 100 years, giving them unparalleled experience and expertise on policies designed to serve you, your family and your business in the best way possible. BellInsuranceLogo

in 1911 as Warner and Company Insurance in Fargo, N.D., they became Bell Insurance in 2019 when they joined forces with Bell Bank, one of the largest independently owned banks in the nation.

Bell is known for exceptional service and high integrity, where people matter, which shows in how their team members treat each other, their customers and those around them.

They understand one of your biggest challenges is managing around the things you can’t control. They can help you by building an insurance plan based on what you need to address the unique risks your operation faces.

By getting to know you and your business and working with you to figure out an insurance policy that gives you the right coverage at the best rate, they’ll help you protect what you’ve worked so hard to build.

Whether you need small business insurance or coverage for a large, niche operation, they’ll help you protect what matters with commercial insurance coverage options in your best interest, competitive pricing, stress-free claims, and the high-quality service you can expect from Bell.

Sara-KelleySara Kelley has over 20 years of experience serving clients in a risk management capacity. She started her insurance career in Chicago, IL with the world’s largest insurance brokerage firm and moved with them to the Phoenix market. Since being in Arizona, Mrs. Kelley has developed her expertise to serve the businesses that thrive in the Valley of the Sun.

Sara specializes in property and casualty insurance and risk management for a variety of industries including Healthcare, Social Services, and Non Profits, as well as Indian Nations, contractors, manufacturers, and many other businesses. Sara provides clients with insurance solutions for various insurable risks.

For Insureds, Sara Kelley delivers risk and policy coverage reviews that focus on your firm’s expense reduction, cash-flow improvement, balance sheet protection, and decision-making insight.

Connect with Sara on LinkedIn.

About Collaborative Connections

Kelly Lorenzen started the “Collaborative Connections” show to bring her clients and favorite charities together to meet each other, connect and collaborate in life and business.  She hopes to build a stronger community one show at a time. KLM Consulting

About Our Sponsor

KLM Consulting is a business concierge and project management firm. They help small business owners and non-profits build, brand and brag about their businesses.

About Your Host

Kelly-Lorenzen-on-Phoenix-Business-RadioXKelly Lorenzen, CEO of KLM Consulting, is an award-winning entrepreneur with over 15 years of business-ownership experience. She is also a certified project management professional.

Kelly’s expertise is in business development, customer service, marketing, and sales.

Connect with Kelly on LinkedIn, and follow KLM Consulting on Facebook.

Tagged With: casualty, commercial insurance, Conscious Capitalism, Leadership, Property, Risk Management

BRX Pro Tip: Customer Retention

July 19, 2021 by angishields

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BRX Pro Tip: Customer Retention
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BRX Pro Tip: Customer Retention

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. One of the most important things we can do to have a sustainable business is to keep our customers. Let’s talk just a minute, Lee, if we could, about this business of customer retention.

Lee Kantor: [00:00:20] Yeah, an important consideration when it comes to customer retention is you got to minimize that expectations gap between what you are promising in your marketing and in your selling to what you’re actually delivering to your client. So, you have to be clear, you have to be congruent, and there has to be consistency and congruence in the results you’re promising and the benefits that you’re delivering.

Lee Kantor: [00:00:45] So, if you overpromise results, then you better overdeliver benefits. If you overpromise, then underdeliver, you’re going to chip away at that credibility that you had started with. And now, you’re looking like someone who doesn’t keep their promises. And that’s something we want to avoid at all costs. You want to keep your promises. And if you kind of don’t keep your promises over time, the customer’s going to lose faith that you can really deliver what you say you are. So, it’s important to — I don’t mind overpromising, but just make sure you’re overdelivering. I’d rather you overpromise and overdeliver than underpromise and overdeliver. I think it’s better to overpromise and overdeliver. I think that’s more effective way of getting clients and keeping them.

Framing Loss and Gain

July 16, 2021 by angishields

Three Gaps a Business Owner Must Define in Planning an Exit, with Estate Planning Attorney Neeli Shah

July 15, 2021 by angishields

ProfitSense-Neeli-Shah-Card
North Fulton Studio
Three Gaps a Business Owner Must Define in Planning an Exit, with Estate Planning Attorney Neeli Shah
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Three Gaps a Business Owner Must Define in Planning an Exit, with Estate Planning Attorney Neeli Shah

Neeli Shah: [00:00:00] What I find when I work with business owners is lack of clarity. So, what I encourage whenever I work with business owners at the onset is for them to know their gaps. And there’s three gaps that I specifically focus on. So, there is the wealth gap. There’s the value gap. And then, there’s the profit gap.

Neeli Shah: [00:00:21] The wealth gap is, you know, kind of it’s your number. What’s your number? What do you want? What’s your net worth going to be when you retire? And where are you right now? That difference is the wealth gap. The value gap specifically deals with the business. So, the business itself, do you know what the value of your business is currently? And what I find is, oftentimes, business owners don’t exactly know the true value of their business. They maybe have an idea of what it’s worth, but may not know the exact value. And where you want that value to be to get to your wealth gap. So, it kind of all relates back to it and that’s your value gap.

Neeli Shah: [00:01:02] And then, the same thing with profitability and profit gap. You know, where does your profitability need to be for you to get to that value, to ultimately then get to your wealth gap? So, they kind of all relate and they’re connected to each other. But those three numbers gives you clarity and sense of direction in where you are and where you need to be from a business perspective as well as a personal financial perspective.

Neeli Shah: [00:01:28] And then, the third leg of that stool is the the final act. I always focus on this as well, you know, like what do you envision doing after this transfer? You know, if you’re thinking about exiting, what does that next step look like? So, I think I start with clarity. And then, you know, the other very important piece is a team. Do you have a team? You know, typically you need a financial adviser, a CPA, a business attorney as a planning attorney, and a business consultant kind of all on the same bus, driving in the same direction. And that’s not usually the case. That’s kind of the second goal.

Neeli Shah, The Law Offices of Neeli Shah

The Law Offices of Neeli Shah is a boutique will, trusts, and estates law practice that provides comprehensive legal advice to individuals, small businesses, and nonprofits.

At the Law Offices of Neeli Shah, they believe that planning for the future should be purposeful and practical.  They work with and/or help to develop a collaborative team of advisers committed to navigating the planned and unplanned transitions of life.

They strive to empower and enrich the financial lives of those they serve as a source of education, information, and solutions by integrating personal family dynamics and relationships with the financial and tax planning processes.

Company website | LinkedIn

Listen to the complete ProfitSense interview here. 


The “One Minute Interview” series is produced by John Ray and in the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: estate planning, exit planning, Planning an Exit

Jack McColl with Credit Stacking

July 14, 2021 by angishields

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South Florida Business Radio
Jack McColl with Credit Stacking
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Jack-McColl-Credit-StackingJack McColl is a 27 year old entrepreneur that grew up in Washington state. He now lives in Miami, FL and has his own two 7-figure businesses, which he has helped build through business credit. About 13 months ago he was approved for his first business credit card and ever since then has been approved for ~$450k in credit limits and is now striving to teach others how to optimize credit.

A major turning point for Jack was in his travel company back in 2017 when they acquired a big loan to help get hotel inventory. The first two years of the business scaled very slow, but after the loan they massively accelerated and took market share from their competitors, which lead to them acquiring their business in a 6-figure acquisition. The power of borrowing money to scale blew his mind. It was a make or break in his business. He then discovered the easiest way to borrow large amount of money was through business credit cards.

Jack’s e-comm store and e-comm service business are now both 7-figure businesses. Credit Stacking launched in March of 2021, and he expects to bring on 1,000+ students this year alone. His goal is to help 1,000 entrepreneurs get approved for $100,000 in credit limits to assist them in starting or scaling businesses by using the knowledge he’s acquired over the years.

View Jack’s case study going from 0 business cards to $300k in approved credit in less than a year: https://go.creditstacking.com/start-case-study

Connect with Jack on Instagram.

What You’ll Learn in This Episode

  • The importance of credit in both personal and business life
  • How business credit is credit different than personal credit
  • What do you do with so much credit?
  • How an average person builds business credit

Tagged With: Credit Stacking

Rome Floyd Chamber Small Business Spotlight – Elisa Gumbel with Summit Hill Foods, Shanda Rowell with The Hodge Podge in The Village, and Ashley Garner with The Community Foundation for Greater Rome

July 14, 2021 by angishields

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Rome Business Radio
Rome Floyd Chamber Small Business Spotlight - Elisa Gumbel with Summit Hill Foods, Shanda Rowell with The Hodge Podge in The Village, and Ashley Garner with The Community Foundation for Greater Rome
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Tagged With: Ashley Garner, Elisa Gumbel, Hardy Realty, Hardy Realty Studio, Rome Floyd Chamber, Rome Floyd Chamber of Commerce, Rome Floyd County Business, Rome Floyd Small Business Spotlight, Rome News Tribune, Shanda Rowell, Summit Hill Foods, The Community Foundation for Greater Rome, The Hodge Podge, The Hodge Podge in The Village, Thomas Kislat

Providing VIP Services

July 14, 2021 by angishields

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