angishields, Author at Business RadioX ® Page

Jennifer Cutillo with BeBalanced

February 21, 2021 by angishields

Franchise Marketing Radio

Jennifer Cutillo with BeBalanced

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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.

Jennifer Seroogy Cutillo has been the COO of BeBalanced Hormone Weight Loss Centers since October of 2014.

As the former owner of a logistics business, she applied her background in operations, training, and logistics to building systems and automations that form the foundational support for franchisees, enabling them to focus on the life-changing mission of their business.

She strives to cultivate a culture of empowered leaders who inspire each other as well as those within the communities they serve.

Connect with Jennifer on LinkedIn and follow BeBalanced on Facebook and Instagram.

TMBS E145: The Money Coach on Behalf of FICO

February 19, 2021 by angishields

Tucson Business Radio

TMBS E145: The Money Coach on Behalf of FICO

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About Lynnette Khalfani-Cox:

Lynnette Khalfani-Cox, The Money Coach®, is a personal finance expert, speaker, and author of 15 money-management books, including the New York Times bestseller Zero Debt: The Ultimate Guide to Financial Freedom. Lynnette has been seen on more than 1,000 TV segments nationwide, including television appearances on Oprah, Dr. Phil, The Dr. Oz Show, The Steve Harvey Show, Good Morning America, The Today Show, and many more.  

 A former financial news journalist for The Wall Street Journal and CNBC, Lynnette is the CEO of TheMoneyCoach.net LLC, a financial education company that she runs with her husband and co-founder, Earl Cox. Lynnette earned her Bachelor of Arts degree in English from the University of California, Irvine. She also holds a Master of Arts degree in Broadcast Journalism from the University of Southern California. 

Did You Know?

The most widely used credit scores in lending decisions are FICO® Scores, the credit scores created by Fair Isaac Corporation.  In the United States, FICO® Scores are used by 90% of top lenders. FICO® Scores are calculated based only on information in a consumer’s credit report housed and maintained by the credit bureaus, Experian, Equifax, and TransUnion.
Your FICO® Score today doesn’t have to be your FICO Score in the future. Your future can start with credit education.

FICO® Scores are calculated using different pieces of credit data in your credit report. This data is grouped into five categories: payment history (35%), amounts owed (30%), length of credit history (15%), new credit (10%), and credit mix (10%).
FICO® Scores do not consider your race, color, religion, national origin, sex, marital status, age, salary, employer, where you live, or any information not found in your credit report or whether or not you are participating in a credit counseling of any kind.

For more information please visit: www.scoreabetterfuture.com

BRX Pro Tip: Don’t Be Afraid to Charge More

February 19, 2021 by angishields

Charles Freund with FLEETCOR

February 19, 2021 by angishields

Atlanta Business Radio

Charles Freund with FLEETCOR

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Charles Freund, was appointed our Chief Financial Officer of FLEETCOR in September 2020, and has been with the company since 2000.

During his tenure at FLEETCOR, Charles has held numerous roles, including Executive Vice President of Corporate Strategy, Executive Vice President of Global Sales, President of Emerging Markets, Senior Vice President of Corporate Strategy, Vice President of UK Card Issuing, and Vice President of Business Development.

Prior to joining FLEETCOR, Charles was a Consultant at Sibson Consulting, a member of The Segal Group.

Follow FLEETCOR on LinkedIn and Twitter.

What You’ll Learn in This Episode

About Charles and his current role as the company’s CFO
The solutions FLEETCOR provides and what differentiates the business and its workforce
How the company has fostered the strong fintech community in Atlanta
Why FLEETCOR is a great place to start a career
How it supports its local customers
Where the company is heading

About Our Sponsor

OnPay’s payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook and Twitter.

Shawn Nicholson with SMNSquare

February 18, 2021 by angishields

Richmond Business Radio

Shawn Nicholson with SMNSquare

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Shawn M. Nicholson, Managing Principal at SMNSquare, is a third generation entrepreneur and carpenter by trade. A few skills that have been attributed to him and can be described in four categories, interpersonal skills, leadership skills, organizational skills and problem solving.

He has the ability to identify appropriate resources, internal and within the community. He has worked tirelessly and diligently to create positive outcomes by creating collaborative relationships with varying industries and community agencies.

During the past 25 years, he has developed and maintained an active experience as a leader focusing on management coordination/manager specific competencies. He is a serial entrepreneur and has established and owned several thriving businesses.

He has a proud track record of excellence in developing and implementing content, developing strategies, initiatives, public relations and marketing campaigns and creating customer solutions that exceed expectations.

Mr. Nicholson sits and serves on the Board of Directors for Reynolds Community College, Honoring Choices Virginia, and the Petersburg Chamber of Commerce. Other committees and Board commitments include: Future Hope, Inc., African American Nonprofit Leaders, and the Virginia State University Core Planning Group and Local Planning Committee for Preserving the Legacy of Historic Black Colleges and Universities, (HBCU’s).

Follow SMNSquare on Facebook, Twitter and Instagram.

Customer Experience Tip: Manage Expectations, Not People

February 18, 2021 by angishields

Customer Experience Radio

Customer Experience Tip: Manage Expectations, Not People

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CX Tip: Manage Expectations, Not People

Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today’s customer experience tip is manage expectations, not people. Please tell us more.

Jill Heineck: [00:00:15] Yes, this one’s a doozy, and it can set the tone for the entire interaction. What can your customers expect from you and your team when they work from you or work with you? Transparency is always key. And when I tell you that this can make or break a customer relationship and impact whether or not they will work with you again in the future, I’m dead serious because I have experienced this. One misstep here and not only will this be a one-and-done transaction, but there could be negative blowback to your brand as well. Every time a new customer comes your way, think of it as an opportunity to tweak your process, take it to the next level, maybe even gamify it for your team to make it as fun and rewarding for you as it is for your customers. Loop them in. Let them know what’s coming next. Remember, your customers are people too. That’s your tip for the day.

Lee Kantor: [00:01:03] Great tip, Jill. Thanks for listening.

Connect with Jill at heineckandcompany.com.

Vince Morris with OneDigital

February 18, 2021 by angishields

Atlanta Business Radio

Vince Morris with OneDigital

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Vince Morris is the President of OneDigital’s retirement & wealth division as well as its registered investment adviser, OneDigital Investment Advisors. He provides key insights and guidance as OneDigital supports holistic workforce strategy conversations surrounding the convergence of health, wealth and retirement.

With Vince’s leadership, OneDigital strategic consultants and advisors offer employers of all sizes financial benefits strategies including retirement plan consulting and administration, financial wellness solutions, and nonqualified deferred compensation strategies, to meet the changing needs of today’s employer.

Since 1993, Vince has been committed to helping as many people to and through retirement as possible. As the founder and president of a retirement and wealth practice in Kansas, Vince saw the opportunity to work with like-minded firms around the country and built a nationally recognized registered investment advisor with a group of industry-leading financial professionals.

Vince is a recognized leader in the DC marketplace and understands the industry from all angles. He has served in several leadership roles, including several National Association of Plan Advisor (NAPA) Committees, Retirement Advisor Council and The Retirement University for Advisors. He has also earned Plan Sponsor Retirement Professional (PRP) and Accredited Investment Fiduciary (AIF) designations and holds a degree in economics from the University of Kansas.

Follow OneDigital on LinkedIn, Facebook, Twitter and Instagram.

What You’ll Learn in This Episode

How Vince got into the retirement industry
About OneDigital
What prompted the Truist deal
How the acquisition of Truist will change OneDigital’s business
Opportunities the Truist acquisition will provide
OneDigital’s goal for the retirement business in 2021
What OneDigital looks for in an acquisition partner
What’s next for OneDigital

About Our Sponsor

Follow OnPay on LinkedIn, Facebook and Twitter.

Matthew Stevens with CENTEGIX

February 18, 2021 by angishields

Atlanta Business Radio

Matthew Stevens with CENTEGIX

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Matthew Stevens is the CEO of CENTEGIX, an industry leader in crisis and incident management systems. CENTEGIX protects over 1.1M people across 13 states in 1200 schools, hospitals, hotels and government buildings. As CEO, Matthew is responsible for company strategy, culture and brand reputation.

Prior to the CENTEGIX, Matthew was the CEO of Corvado, software for Capital Improvement Planning and Execution, and before that the CEO of CloudVault, an eDiscovery and Compliance cyber security platform. He founded or co-founded several startups including InfraPoint (now DC Blox) and The Stevens Group, was executive at Atlanta based Cbeyond (NASDAQ: CBEY now Birch/Fusion Connect) and advised top brands including Coca-Cola, EarthLink, Lexis-Nexis, and Southern Company.

Stevens is a practical operator, focusing on the useful application of emerging technologies to simplify and solve complex business problems. He is an active member of the Atlanta technology startup ecosystem serving as an Advisor or Board Member to several startups (including Stellar MMS and QuickVault) and active in the community through High Tech Ministries and at the Buckhead Church.

Matthew lives in Sandy Springs with his wife of 17 years, Candace, and their 3 children. An avid outdoorsman, he spends what’s left of his free time ‘off grid’ hiking, camping, fishing and hunting.

Follow CENTEGIX on LinkedIn and Twitter.

What You’ll Learn in This Episode

Crisis Communications
School Safety
Workplace Violence
Hyper-Growth Companies
High Performance Teams
Radical Candor

About Our Sponsor

Follow OnPay on LinkedIn, Facebook and Twitter.

BRX Pro Tip: Don’t Listen to Feedback from These People

February 18, 2021 by angishields

BRX Pro Tips

BRX Pro Tip: Don't Listen to Feedback from These People

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BRX Pro Tip: Don’t Listen to Feedback from These People

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, there’s all kinds of reasons to take an action, get the data, incorporate it into your plan, make your adjustments. And in the same breath, there’s just some people that we should not listen to their feedback. Yeah?

Lee Kantor: [00:00:20] Yeah, I agree. Everybody’s got an opinion about everything, and it’s important to really discern which opinions matter, and which are the opinions you should really take action around. For me, personally, if that person is not in the game battling, if they’re not kind of doing what you do, if they’re not in there kind of learning the hard lessons that life teaches you, I’m really not interested in their feedback. Their feedback is not that meaningful to me.

Lee Kantor: [00:00:53] I want constructive feedback from people who are putting themselves out there, not just these people who are in an ivory tower hypothesizing on how things should be in some perfect world. You know I’m a big believer in real data. And to me, real data comes from doing real work. It doesn’t come from whiteboarding out what could be or what should be. The real world is imperfect and people just act a little irrationally at times, and you’ve got to factor that in. And you can’t factor that in on a whiteboard, you’ve got to factor that in in real life with real experience, so you can get real knowledge, and then you can take real action.