Nic Cooley/North Florida Security Academy
The North Florida Security Academy is a Private Security Training Academy in Florida. The three locations are in Tallahassee, Jacksonville, and Spring Hill.
The North Florida Security Academy specializes in Unarmed/Armed Security Officer training, Active Shooter/Critical Incident, Refuse to be a victim.
They also act as consultants for security companies, and the general pubic, who are looking to improve security or enhance safety education.
This month’s guests are Dr. William K. Moeller, Medical Director of Eastside Joint Destinations Program; Jessica Cintron, Joint Care Coordinator; and Dennis McGowan, Eastside Joint Destinations Patient and Eastside Patient Family Advisory Council Member.
About Eastside’s Joint Destinations Program:
Eastside Joint Destinations is a comprehensive joint replacement program that guides patients through the journey of joint surgery to their ultimate destination of recovery. Eastside’s team of board certified physicians, clinicians, orthopedic nurses, and support staff are part of a center that has performed thousands of joint replacements. Eastside is committed to the highest quality outcomes and best patient experience and offers a wide range of amenities that set their joint replacement program apart from others. At Eastside, patients will find one-on-one care and support throughout every step of their joint replacement journey.
About Eastside Medical Center:
Eastside Medical Center has been a healthcare leader for more than 39 years, providing quality care to patients in Gwinnett and surrounding counties. Nationally recognized for patient safety, Eastside focuses on delivering quality care with exceptional outcomes by utilizing the most advanced technology and experienced physicians. Eastside is a 310-bed, multi-campus system of care offering comprehensive medical and surgical programs including cardiovascular, neurosciences, oncology, orthopedics, robotic surgery, rehabilitation, maternity with neonatal intensive care, behavioral health, bariatric, urgent care, and 24-hour emergency care at two locations. Their medical staff of 500 board-certified physicians, 1,200 employees and 400 volunteers is committed to providing the community a healthcare system of excellence.
A deep dive discussion about Performance Excellence Challenges in the Age of Consumerism is provided by the hosts Lisa, Jennifer and Duffie, with special guest Niki Buchanan, Venture Leader of Population Insights & Care at Philips Wellcentive.
Niki Buchanan, Philips
Niki Buchanan serves as Venture Leader, Population Insights & Care at Philips. A dynamic, strategic, mission-driven and compassionate healthcare executive, Niki uses her distinctive customer-focused methodology to align solutions for organizations towards strategic products, solutions, and services that meet healthcare’s business transformation needs. As the General Manager of three global businesses, she directs the strategic planning initiatives for her leadership teams and supports the global strategy for Philips Health Technology.
About SOAR Vision Group
The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.
About the Baldrige Foundation
The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.
Cliff Daniels/Chick-fil-A Stone Mountain
Cliff Daniels has served as the Owner Operator of Chick-fil-A Stone Mountain for 6 years. His restaurant serves the Parkview/Shiloh community and currently employs 130 team members. The strength of his business rests on a leadership team built on trust and a commitment to excellence.
Jane Bishop/Take the Next Step
Jane Bishop, is CEO of Take the Next Step which emerged out of her passion to help others “go for their It.” She helps small business owners, entrepreneurs strengthen and align with their inner core for success by using her coaching and training skills. When you work with Jane you will experience accomplishing your “it,” and be a greater influence to those around you. Jane uses her E4U system to help clients get to the core faster to create and execute a plan for effectiveness. Jane is also a professional speaker and published author. Curious? Reach out and book a complimentary session and see where that leads.
Ryan Sauers/President of Sauers Consulting Strategies
Ryan T. Sauers has spent 25 years leading and/or consulting with visual communications and marketing related organizations. Ryan is President/Owner of the consulting firm, Sauers Consulting Strategies; Our Town Gwinnett Magazine (2 monthly magazines); and its parent company End Resultz Media.
Key areas of focus of the consulting firm include: sales training, marketing strategy, personal branding, leadership development, and organizational change.
Sauers is a frequent national speaker and columnist. He has been recognized as one of the top 80 CMO’s in the world and achieved the top designation of Certified Marketing Executive through Sales and Marketing Executives International.
Sauers is an adjunct university professor teaching leadership, marketing, and communication courses to current and aspiring leaders. Ryan is a Certified Myers Briggs, DiSC, and Emotional Intelligence Practitioner.
Ryan is working on his Doctoral degree in Organizational Leadership and is host of the radio show Marketing Matters. Sauers is author of the best-selling books Everyone is in Sales and Would You Buy from You? More info at: RyanSauers.com or OurTownGwinnett.com.
Show Overview
Marketing Matters with Ryan Sauers is a radio show discussing topics as they relate to marketing, communications, sales, leadership and more. Host Ryan Sauers, a best-selling author and national speaker, discusses how these topics play a role in every aspect of our lives. Each episode shares tangible nuggets of information that listeners can easily understand and apply to their everyday life, whether personal or business. The show challenges listeners’ current state of thinking so they can grow to new heights and see new opportunities in business, which is rapidly changing, multi-generational. and noisy in nature.
Senior Salute Radio brings timely information to leading age Boomers and Seniors addressing the issues of aging, care-giving and maintaining quality of life. Learn from both professionals and regular people going through the process with their families. This episode will focus on a special type of estate planning, commonly referred to as special needs planning.
The Estate & Asset Protection Law Firm was established to serve the legal needs of senior citizens when their health care needs increase. The Firm focuses its entire practice on Asset Protection and Estate Planning matters, which encompasses the areas of Medicaid Planning, VA Benefits Planning, Special Needs Planning, and Estate Planning. Victoria Collier has grown her law practice through her personable nature and good management skills. The office is located in downtown Decatur, GA. The Firm makes house calls to those clients who are unable to come to the office. They understand that you might not be able to make it into the office, so they have no problem coming to you! Take comfort in knowing that it is the mission of Victoria Collier to support her clients in the creation of a long-term care plan for preserving assets, maximizing independence, and enhancing quality of life.
Amy Bray/Gwinnett Ballet Theatre
Gwinnett Ballet Theatre was founded in 1977 by Lynn Snipes, becoming the first performing non-profit organization in Gwinnett County. The original mission continues: to provide local students with the training and performing experience necessary for a professional dance career while serving the community with entertainment, outreach, and education.
Following Ms. Snipes, Lisa Sheppard Robson took over as Artistic Director and provided 15 years of nurturing leadership. Under Ms. Robson’s tenure, GBT produced many dancers who became notable professional dancers around the world, including Princess Grace Award winner, Alessandra James (Charlotte Ballet), Jessica Collado (Houston Ballet), Robert Dekkers (Post:Ballet in San Fransisco), among many others dancing across the country. In 2011, Wade Walthall joined GBT as Artistic Director, and continued the tradition of excellence. Mr. Walthall presented two regional premieres, Journey and Pictures, which GBT performed in 2014 & 2015.
Kenny Martin/OTLF Group
A few years back, the OTLF Group set out to create a company unlike anything seen or experienced before.
One with a positive purpose, an optimistic point of view, and a backbone. One that believes in and stands for passionate, creative, expressive fun. One that is product driven, people driven, and values driven. One that seeks connection, inspiration and an ongoing positive dialogue. One that, instead of just making stuff, seeks to make a difference. And every day at OTLF Group they put their philosophy into action. OTLF Group firmly believes in the link between creativity and effectiveness. Creativity is at the core of their DNA and they always operate with passion, integrity and civility.
According to professional speechwriter and speech coach Dez Thornton, “A high stakes conversation is anytime you have to communicate and your reputation is on the line.” The successful outcome of your communication depends on your delivery. In the most quotable episode to-date, Dez shares the most important thing you need to know about having high stakes conversations and the people, processes, and tools you should leverage to close the interpretation gap (what you say vs. what your audience hears).
Special Guest: Dez Thornton, Professional Speechwriter & Speech Coach – Dez Thornton, LLC
Location: Atlanta, GA USA
Show Notes:
Topics discussed on this week’s show include:
Niki Buchanan, General Manager of Population Insights & Care at Philips
Niki Buchanan serves as Venture Leader, Population Insights & Care at Philips. A dynamic, strategic, mission-driven and compassionate healthcare executive, Niki uses her distinctive customer-focused methodology to align solutions for organizations towards strategic products, solutions, and services that meet healthcare’s business transformation needs. As the General Manager of three global businesses, she directs the strategic planning initiatives for her leadership teams and supports the global strategy for Philips Health Technology.
About SOAR Vision Group
The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.
About the Baldrige Foundation
The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.
