Garrett Ervin, Author at Business RadioX ® Page

Episode 44: Leading a Multi-Generational Workforce with Alissa Carpenter

May 6, 2019 by Garrett Ervin

Business Infrastructure

Episode 44: Leading a Multi-Generational Workforce with Alissa Carpenter

00:00 /

When Alissa Carpenter worked in higher education, she became inundated with students confiding that their happy exterior was a façade. Troubled by this growing trend, she started a company aptly named Everything’s Not Ok and That’s Ok to specifically bridge communication gaps across generations, job functions, and geographies in various organizations. In this episode, Alissa describes how she supports companies with a multi-generational workforce in leading necessary changes in an organization’s structure

Special Guest: Alissa Carpenter, CEO of Everything’s Not OK and That’s OK

Location: Philadelphia, PA USA

Show Notes:

- - Team Building, Employee Engagement, & Millennial Retention: Alissa’s Training Programs
  - Humanize Your Workplace: Alissa’s book, to be released in 2020
  - Google Alerts: an automated content detection tool to help keep you informed of industry trends and developments
  - Strengths Finder Assessment: a talent assessment tool to identify what you naturally do best
  - LinkedIn Learning: online courses offered by LinkedIn to advance your skills
  - Alissa’s TEDx Talk: How to Humanize the Workplace One Conversation at a Time

Gwinnett Business RadioX ® Studio

May 5, 2019 by Garrett Ervin

Business RadioX® produces, distributes, and markets professional podcasts and online radio shows for individuals and businesses of all sizes. Email us at moreinfo@businessradiox.com to learn more!

Listen Live Here

All live broadcasts from the studio will appear in this player as soon as the show begins. Please be sure to refresh your browser if you do not see it.

CURRENT SHOWS

All shows are broadcast from the Subaru of Gwinnett studio located inside the Gas South Convention Center.

Gwinnett Business RadioX
c/o Gas South Convention Center
6400 Sugarloaf Parkway
Duluth, GA 30097

moreinfo@businessradiox.com
(386) 283-8315

LEADER DIALOGUE: Evolution of the Baldrige Performance Excellence Program

May 3, 2019 by Garrett Ervin

Gwinnett Studio

LEADER DIALOGUE: Evolution of the Baldrige Performance Excellence Program

00:00 /

This week’s guest is Bob Fangmeyer, the Director of the Baldrige Performance Excellence Program at the National Institute of Standards and Technology (NIST).

Topics discussed include:

Evolution of the Baldrige: This will include Bob’s background and stewardship of this national treasure.
Comparative results: What the research demonstrates when comparing Baldrige National award winners to their peers regardless of economic environment.
Performance Excellence Challenges in the Age of Consumerism: Understanding why customer loyalty is won on the battlefield of customer experience, and how to leverage the Baldrige performance excellence principles to accelerate short term gains, and hard-wire a cultural transformation, creating a sustainable competitive advantage.

Bob Fangmeyer/Baldrige Performance Excellence Program

Bob Fangmeyer joined the Baldrige Program in 1997 and after serving in numerous roles over the years was named Director in November 2013. Since then, Bob has been focused on expanding the reach and impact of Baldrige, providing new and improved products and services, ensuring efficient and effective operations, and planning for strategic capability and capacity needs. Bob has owned and managed small businesses and holds a master of business administration degree from the University of Maryland.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

Bonnie Matthews & Nicole Denham with COR Consultants and Kim White with AMC Theatres

May 2, 2019 by Garrett Ervin

Gwinnett Business Radio

Bonnie Matthews & Nicole Denham with COR Consultants and Kim White with AMC Theatres

00:00 /

Mike Sammond, Bonnie Matthews, Nicole Denham, Kim White, Steven Julian

Bonnie Matthews & Nicole Denham/COR Consultants

COR Consultants (Clinical Operations Renewal) is a boutique consulting firm founded in 2014. COR evaluates clinical products, processes, and services and uses years of clinical experience to individualize solutions for improvement.

COR’s mission is to lead change in a collaborative method and to provide innovative and sustainable solutions to our partners in the healthcare sector. Their vision is to be a trusted partner committed to solving real healthcare problems that enhance patient outcomes and the end-user experience.

COR’s values are to provide services that are client-centric, develop training solutions with the end-user in mind, and continuously explore and develop new solutions that enhance patient care. Services provided include Strategic Planning, Clinical Operations, Training Solution Services, Clinical Service & Product Design, Cardiac Telemetry, and Career Development.

Kim White/AMC Theatres

AMC Theatres is the largest movie exhibition company in the United States, the largest in Europe, and the largest throughout the world with more than 1,000 theatres and more than 11,000 screens across the globe. AMC has propelled innovation in the exhibition industry by deploying its signature power-recliner seats; delivering enhanced food and beverage choices; generating greater guest engagement through its loyalty and subscription programs, web site and mobile apps; offering premium large format experiences and playing a wide variety of content including the latest Hollywood releases and independent programming. AMC operates among the most productive theatres in the United States’ top markets, having the #1 or #2 market share positions in 21 of the 25 largest metropolitan areas of the United States. AMC is also #1 or #2 in market share in 12 of the 15 countries it serves in North America, Europe and the Middle East.

David Goode of Dallas (TX) Wheelchair Tennis Club

May 1, 2019 by Garrett Ervin

Case In Point

David Goode of Dallas (TX) Wheelchair Tennis Club

00:00 /

David Goode/Dallas (TX) Wheelchair Tennis Club

Wheelchair tennis was originated in 1976 by American Brad Parks and it quickly evolved into a major competitive international sport. Wheelchair tennis first appeared at the Paralympic Games in Barcelona in 1992.

Wheelchair tennis is played on a standard tennis court and follows many of the same rules as tennis. However, in wheelchair tennis, a player is allowed to let the ball bounce twice, not once, before hitting a return shot. Also, the athlete’s wheelchair is considered to be a part of the body, so rules applying to the player’s body apply to the chair as well.

Paralympic wheelchair tennis competition is open to male and female athletes with physical disabilities such as amputation/limb loss and spinal cord injury/wheelchair-users.

For more about the Dallas (TX) Wheelchair Tennis Club, visit http://dwtc.org/en/.

Episode 43: Becoming an Online Influencer with Heather Havenwood

April 29, 2019 by Garrett Ervin

Business Infrastructure

Episode 43: Becoming an Online Influencer with Heather Havenwood

00:00 /

Do you have a product, service or idea that the world needs to know about? Are you frustrated that you aren’t gaining traction in your promotional efforts? Nowadays, becoming an online influencer is more important than ever for capturing and converting attention into sales. In this episode, accomplished author and entrepreneur Heather Havenwood, a.k.a. “Chief Sexy Boss,” shares her tried and tested formula to help you transition from being the subject matter expert to an influencer that ignites action!

Special Guest: Heather Havenwood, CEO at Havenwood Worldwide, LLC

Location: Austin, TX USA

Show Notes:

Sexy Boss: How Female Entrepreneurs Are Beating the Big Boys While Changing the Rule Book for Money, Success and Even Sex, and How You Can Too!: Heather’s bestselling book
Heather’s Amazon Author Page: learn more about each of Heather’s books
Business Network International (BNI): the world’s largest professional referral networking group with over 240k members
InfluencerTribe.com: Heather’s free, private group on Facebook
AskHeatherAnn.com: Heather’s private messenger service via Facebook
Like a Boss: Heather’s podcast

LEADER DIALOGUE: Performance Excellence in the Age of Consumerism – Deep Dive

April 26, 2019 by Garrett Ervin

Gwinnett Studio

LEADER DIALOGUE: Performance Excellence in the Age of Consumerism - Deep Dive

00:00 /

In this week’s “Leader Dialogue” Deep Dive episode, join SOAR Vision Group co-hosts Ben Sawyer and Lisa Counsell, RN, BSN as they continue the discussion about board governance; the relationship between management and the board; and how to utilize the board and add structure and processes to help succeed and measure results in a rapidly changing marketplace.

Special guest Pamela Knecht is an accomplished governance coach assisting not-for-profit Health Systems with strategic planning, governance, education, and organizational diagnosis and change management.

Pam Knecht/Accord Limited

Pam Knecht is President and CEO of ACCORD LIMITED, a national consulting firm based in Chicago and is an expert in not-for-profit healthcare governance. For over 22 years she has worked with hospitals, health systems, clinics, and health plans of all types and sizes.

Pam has long been recognized as a thought-leader in the field of governance. In 2007, she was named a Governance Advisor by The Governance Institute. She served as faculty for the former Center for Healthcare Governance of the American Hospital Association. Currently, she is a faculty member for The Governance Institute, iProtean, and multiple state hospital associations.

Pam regularly assists boards and CEOs with strategic planning; corporate and governance restructuring; system affiliation and integration; change management facilitation; and governance assessment, development and coaching. She also shares her extensive experience in governance frequently as a speaker and author.

About SOAR Vision Group

About the Baldrige Foundation

MARKETING MATTERS WITH RYAN SAUERS: Mayor Allison Wilkerson and Amanda Leftwich from the City of Grayson

April 25, 2019 by Garrett Ervin

Gwinnett Studio

MARKETING MATTERS WITH RYAN SAUERS: Mayor Allison Wilkerson and Amanda Leftwich from the City of Grayson

00:00 /

Jane Bishop, Mayor Allison Wilkerson, Amanda Leftwich, Ryan Sauers

Mayor Allison Wilkerson and Amanda Leftwich/City of Grayson

Grayson is a vibrant “live, work and play” community close enough to the big city for easy access but far enough to experience personalized home-town living. With excellent schools, sports programs, parks, restaurants and shopping Grayson is a popular destination for families. Throughout the year, The City of Grayson offers family-friendly community events including concerts, festivals and movies. Though Grayson is known for the excellent amenities of a sophisticated and professional city, they pay homage to their past with an extensive collection of historical Grayson memorabilia housed in the Arts and History Center. For more information, please visit cityofgrayson.org.

Jane Bishop/Take the Next Step

Jane Bishop, is CEO of Take the Next Step which emerged out of her passion to help others “go for their It.” She helps small business owners, entrepreneurs strengthen and align with their inner core for success by using her coaching and training skills. When you work with Jane you will experience accomplishing your “it,” and be a greater influence to those around you. Jane uses her E4U system to help clients get to the core faster to create and execute a plan for effectiveness. Jane is also a professional speaker and published author. Curious? Reach out and book a complimentary session and see where that leads.

Ryan Sauers/President of Sauers Consulting Strategies

Ryan T. Sauers has spent over 25 years leading and/or consulting with marketing, media, and related companies. He is also owner of two Our Town Gwinnett monthly magazines. Sauers is a frequent national speaker and global columnist. He serves as an adjunct university professor teaching leadership courses. Ryan is a Certified Myers Briggs, DiSC, and Emotional Intelligence practitioner. Ryan is working on his Doctoral degree in Leadership. He is author of the best-selling books Everyone is in Sales and Would You Buy from You?

Show Overview

Marketing Matters is a radio show discussing topics as they relate to marketing, communications, sales, leadership and more. Host Ryan Sauers, a best-selling author and national speaker, discusses how these topics play a role in every aspect of our lives. Each episode shares tangible nuggets of information that listeners can easily understand and apply to their everyday life, whether personal or business. The show challenges listeners’ current state of thinking so they can grow to new heights and see new opportunities in business, which is rapidly changing, multi-generational. and noisy in nature.

EASTSIDE MEDICAL CENTER: Eastside’s Robotics Surgery Program and Women’s Services

April 25, 2019 by Garrett Ervin

Gwinnett Business Radio

EASTSIDE MEDICAL CENTER: Eastside's Robotics Surgery Program and Women's Services

00:00 /

Duffie Dixon, Dr. Mary Lynn Campbell, Dr. Carmen McGee, Dr. Peter Mann, Steven Julian

Dr. Peter Mann, Dr. Mary Lynn Campbell & Dr. Carmen McGee

Eastside Medical Center has been a healthcare leader for more than 39 years, providing quality care to patients in Gwinnett and surrounding counties. Nationally recognized for patient safety, Eastside focuses on delivering quality care with exceptional outcomes by utilizing the most advanced technology and experienced physicians. Eastside is a 310-bed, multi-campus system of care offering comprehensive medical and surgical programs including cardiovascular, neurosciences, oncology, orthopedics, robotic surgery, rehabilitation, maternity with neonatal intensive care, behavioral health, bariatric, urgent care, and 24-hour emergency care at two locations. Their medical staff of 500 board-certified physicians, 1,200 employees and 400 volunteers is committed to providing the community a healthcare system of excellence. For more information, visit www.Eastside Medical.com.

About Eastside’s Women’s Services:

Eastside serves the women of Gwinnett County and surrounding communities in every stage of their lives. From routine gynecologic care to labor and delivery, Eastside strives to give patients the best experience possible. Their state of the art women’s center is designed specifically for safety, comfort and convenience. Each year, Eastside welcomes nearly 1,500 babies into the world. When babies come earlier than expected and require special care, families are in great hands with the team in their Level III neonatal intensive care unit (NICU). Eastside also offers minimally invasive robotic surgery options with the da Vinci surgical system, helping patients recover quickly from gynecologic surgery.