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Planning for a Year-End Price Increase

September 19, 2022 by John Ray

Planning for a Year-End Price Increase

Planning for a Year-End Price Increase

While planning a year-end price increase is great, tending to your pricing shouldn’t be a once-a-year activity if you’re a professional services provider.

The Price and Value Journey is presented by John Ray and produced by the North Fulton studio of Business RadioX®.

TRANSCRIPT

John Ray: [00:00:00] Hello again. I’m John Ray on The Price and Value Journey. Planning for a year-end price increase. As I record this episode, we’re a couple of weeks into the fourth quarter of the year, and it’s time a lot of folks plan for pricing increases and adjustments that you need to make in your practice starting in the new year, right?

John Ray: [00:00:25] Well, wrong. Well, actually, more precisely, there’s a mixed answer. Yes, you need to plan a price increase. Don’t be that business owner who delays a price increase for so long that the frustration builds to a boil, and then one day, you snap and jack up prices with no forethought.

John Ray: [00:00:47] At the same time, pricing should always be a regular part of the diagnostics and fine tuning you perform on your business throughout the year. That’s particularly true for professional services providers who’ve accepted a wide variety of clients over time, often at various price points and terms. In those cases, it’s easy to lose track of relationships where it’s noticeably clear you need to put their pricing in line, both with the value those clients recognize in your work as well as the current reality of your practice.

John Ray: [00:01:24] Now, there are only three ways to increase revenue in your business. You can sell more of your services to existing clients, you can add new clients, or you can raise your prices. You’re constantly evaluating your success at the first two, selling more services to existing clients or adding clients. That’s business development, sales, and marketing. But how much regular attention are you giving to your pricing?

John Ray: [00:01:54] For most solo and small professional services practitioners I’ve encountered, they spend 90 percent or more of their time on business development, sales, and marketing. And pricing is a can they keep kicking on down the road.

John Ray: [00:02:10] Here’s just one of the problems with that way of managing a practice. The most immediate way to change the trajectory of your practice profitability is to adjust your pricing. This statement isn’t up for debate. It’s an accounting fact. Adjusting your pricing has a much more immediate impact than any changes you can make in your business development, sales, or marketing. The effect of those pricing changes is also more predictable. So, what changes do you need to make in the regular diagnostics you perform on your business to better incorporate pricing in that mix?

John Ray: [00:02:51] I’m John Ray on The Price and Value Journey. Past episodes of this series can be found at pricevaluejourney.com. I’d be honored if you’d subscribe on your favorite podcast app. And if you’d like to connect with me directly, you can send me a note, john@johnray.co. Thank you for joining me.

About The Price and Value Journey

The title of this show describes the journey all professional services providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire and trying to do all that at pricing which reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line as well as the mindset you bring to your business.

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray The Price and Value Journey
John Ray, Host of “The Price and Value Journey”

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

In his other business, John is a Studio Owner, Producer, and Show Host with Business RadioX®, and works with business owners who want to do their own podcast. As a veteran B2B services provider, John’s special sauce is coaching B2B professionals to use a podcast to build relationships in a non-salesy way which translate into revenue.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,500 podcast episodes.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: John Ray, planning, Price and Value Journey, price increase, pricing, professional services, professional services providers, solopreneurs, value, value pricing

Elizabeth and Stephen Lewis, Stephen R Lewis Attorneys at Law, Sonja Gunter, Senior911, Tara Winslow, Winslow Real Estate Professionals, and Anne Mullenax, Doodle Pies

September 16, 2022 by John Ray

Senior911
Family Business Radio
Elizabeth and Stephen Lewis, Stephen R Lewis Attorneys at Law, Sonja Gunter, Senior911, Tara Winslow, Winslow Real Estate Professionals, and Anne Mullenax, Doodle Pies
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Senior911

Elizabeth and Stephen Lewis, Stephen R. Lewis Attorneys at Law, Sonja Gunter, Senior911, Tara Winslow, Winslow Real Estate Professionals, and Anne Mullenax, Doodle Pies (Family Business Radio, Episode 36)

On this episode of Family Business Radio, host Anthony Chen filled the studio with accomplished business owners. Elizabeth and Stephen Lewis discussed their real estate and estate planning law practice and how they work together as a married couple. Sonja Gunter shared the story of how her passion for those who struggle with dementia informs her business, Senior911. Tara Winslow related how a corporate career she found unfulfilling led to a real estate practice in which she revels in serving people. Finally, Anne Mullenax discussed how she and her husband conceived the idea of their recently opened business, Doodle Pies.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network.

Elizabeth and Stephen Lewis, Stephen R. Lewis Attorneys at Law

Elizabeth and Stephen Lewis, Stephen R. Lewis Attorneys at Law

Stephen R. Lewis, Attorneys at Law is a real estate and estate planning firm with offices in Suwanee and Lawrenceville. Partners Steve Lewis and Elizabeth Lewis, each have over 20 years of real estate and estate planning experience.

Elizabeth graduated from the University of Georgia School of Law in 1999 and has been a real estate and estate planning attorney since then. She opened Elizabeth A Lewis, LLC in 2004 which later became Stephen R. Lewis, Attorneys at Law.

You can reach them at 770.605.9809 or by email.

Senior911

Answering the urgent call for families faced with the challenge of caring for a loved one at home is what we’re all about at Senior911. As your premier source for compassionate senior home care servicing Gwinnett, North Fulton, Dekalb, Forsyth, and Oconee, GA, we are a nurse-owned and -operated private-duty home care provider licensed in Alabama, Georgia, and Missouri. Whether your loved one needs assistance with meal preparation, medication reminders, concierge service, or skilled nursing services, we have you covered.

With 19 years of experience, our staff is dementia-certified and takes a holistic approach to every service. All of our clients are treated with dignity, kindness, and respect. Contact us today for peace of mind that your loved one is safe and cared for in their home!

Website | Facebook

Sonja Gunter, CEO/Nurse Administrator, Senior911

Sonja Gunter, CEO/Nurse Administrator, Senior911

Sonja Gunter is a veteran nurse, dementia expert, and the owner of 3 Senior Industry related companies. Senior911, Angel911 Inc, and Dementia911. Sonja seeks to serve seniors in their home with private duty home care via Senior911, educate and train staff with Dementia911 and give back to families by providing financial resources through Angel911 Inc.

When Sonja is not helping seniors and studying to stay on top of the latest dementia trends and information, she is a wife, mother, and grandmother of five.

LinkedIn

Tara Winslow, Realtor & Business Owner, Winslow Real Estate Professionals

Tara Winslow, Realtor & Business Owner, Winslow Real Estate Professionals

Prior to following her passion in residential real estate, Tara spent twelve years in corporate America as a top Sales Executive at several Fortune 500 companies including The Coca-Cola Company, AT&T Business and PGi (formerly Premiere Global Services). In her last position at PGi, selling SAAS (software as a service) technology, she finished 2011 as the #1 Sales Executive across the company in sales production.

As a native Atlantan, she has vast insight in the Atlanta Real Estate Market. Tara resides at Keller Williams Realty Peachtree Road office in Brookhaven. She loves being a business owner which allows her to help make decisions important to her clients. Tara is passionate about helping her clients build wealth through real estate. She is committed to her clients, values long-term relationships and strives to exceed expectations. She has a deep understanding of the real estate process and knows what it takes to get her clients into the home of their dreams. Tara takes pride in her business and earns the trust of her clients who call on her for advice.

Winslow Real Estate Professionals has held its license at Keller Williams Realty Peachtree Road in Brookhaven for over 9 years where the office sells over $1 billion in real estate every year across Metro Atlanta.

Company website | LinkedIn

Doodle Pies

Doodle Pies is a new concept pie shop where personal-sized savory and sweet options are available ready-made and made to order. Cooking is rapid and flavors are customizable. Doodle Pies offers a nice fast casual dining experience where one is able to dine in or order to-go. There is a selection of cold and hot sweet pies along with a savory Chicken Pot Pie and customizable quiche made to order. Cook times vary from four to six minutes. Local coffee is also an offering at Doodle Pies.

Company website | Facebook | Instagram | Twitter

Anne Mullenax, Co-Owner, Doodle Pies

Anne Mullenax, Co-Owner, Doodle Pies

Anne Mullenax is one of the owners of Doodle Pies, along with her husband Eric Mullenax. As owner, many hats have to be worn. The roles have naturally split between the husband and wife team. Anne is the marketing and sales of Doodle Pies along with manager and pie maker. Previously she had ran a smaller business, Kiree Soaps where she was soap maker and seller at craft shows in and around the Atlanta area.

Her most prized experience is as mom to her two children Isaiah and Ruby.

LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Lighthouse Financial, and Host of “Family Business Radio”

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Tagged With: Anne Mullenax, Anthony Chen, attorney, Doodle Pies, Elizabeth Lewis, Family Business Radio, Lighthouse Financial Network, nursing, residential real estate, senior care, Senior911, Sonja Gunter, Stephen Lewis, Tara Winslow

Jennifer Shelhouse, Dayton Dental Collaborative and Dayton Dental Solutions

September 16, 2022 by John Ray

Dayton Dental Collaborative
Dental Business Radio
Jennifer Shelhouse, Dayton Dental Collaborative and Dayton Dental Solutions
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Dayton Dental Collaborative

Jennifer Shelhouse, Dayton Dental Collaborative and Dayton Dental Solutions (Dental Business Radio, Episode 33)

Jennifer Shelhouse, Chief Strategy Officer at Dayton Dental Collaborative and Dayton Dental Solutions, joined Patrick O’Rourke in the studio to talk about the ways they are doing business which create differentiation. Jennifer discussed their culture, how they empower and support their team, communicate, maintain a positive work environment, create remarkable results, and more.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by the North Fulton studio of Business RadioX®.

Dayton Dental Collaborative

Dayton Dental Collaborative – Experience Different. The environment at the Dayton Dental Collaborative reflects our belief that dentistry is part of a modern comprehensive approach to overall wellness. The Dayton Dental Collaborative believes that patients deserve a relaxing and positive setting for their dental visits, but it doesn’t stop there.

As soon as patients enter the front door, they feel the difference. With soothing smells, happy and enthusiastic professionals, a comprehensive and collaborative approach, the Dayton Dental Collaborative truly wants to make a difference in your day. As the professionals at DDC work together with patients, they understand not only the conditions of their oral health but the possibilities of enhancing and prolonging their life.

Company website | Instagram | Facebook

Dayton Dental Solutions

Dayton Dental Solutions provides care that is Simple, Affordable, Caring, and Convenient. For patients without dental insurance, their unique membership plans help you save money and enjoy exceptional dental care without limits.

Company website

Jennifer Shelhouse, BED, MArch, AIA, Chief Strategy Officer, Dayton Dental Collaborative and Dayton Dental Solutions

Jennifer Shelhouse, BED, MArch, AIA, Chief Strategy Officer, Dayton Dental Collaborative

Jennifer Shelhouse, BED, MArch, AIA, is the Chief Strategy Officer of Dayton Dental Collaborative, a multi-location comprehensive general/specialty privately owned dental practice in Dayton, Ohio. Jennifer has been associated with the dental field for most of her adult life from an after-school job in high school, to becoming a dental hygienist, then meeting her husband of 30 years Dr. Greg Shelhouse, and assisting him in the growth and success of his dental practice. Greg and Jennifer have grown their single-location practice to a multi-million, three practice location with regional and national recognition from many dental industry leaders.

Additionally, Jennifer achieved her Bachelor’s of Environmental Design and Masters of Architecture degrees and is a Registered Architect, designing health care facilities as well as her husband’s three office buildings from 2004 to the present. Jennifer’s designs have won AIA Design Awards, as well as Dental Practice of The Year from Dental Economics, a national dentistry publication. Jennifer still actively works as a practicing architect and designer for dental practices across the US. Jennifer believes in creating a supportive and respectful environment for her husband and office team members to thrive and be inspired. A dedicated advocate for the power of dentistry and architecture to create health and wellness, Jennifer believes that dentistry is only becoming better and more influential today and in the future.

LinkedIn

About Dental Business Radio

Patrick O'Rourke
Patrick O’Rourke, Host of “Dental Business Radio”

Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

 

Practice Quotient

Dental Business Radio is sponsored by Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient

Website | LinkedIn | Facebook | Twitter

Tagged With: architect, Dayton Dental Collaborative, Dayton Dental Solutions, Dental Business Radio, dental care, Dental Practice, dental practice design, Jennifer Shelhouse, Patrick O'Rourke, Practice Quotient

LIVE from HAVEN 2022: Jessica Litman, The Organized Mama and Author of Home Sweet Organized Home: Declutter & Organize Your Busy Family

September 16, 2022 by John Ray

Jessica Litman
North Fulton Studio
LIVE from HAVEN 2022: Jessica Litman, The Organized Mama and Author of Home Sweet Organized Home: Declutter & Organize Your Busy Family
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Jessica Litman

LIVE from HAVEN 2022: Jessica Litman, The Organized Mama and Author of Home Sweet Organized Home: Declutter & Organize Your Busy Family (Organization Conversation, Episode 39)

Jessica Litman, The Organized Mama and Author of Home Sweet Organized Home: Declutter & Organize Your Busy Family, joined hosts Richard Grove and Stephanie from Uncommon Outpost LIVE at HAVEN 2022. She shared how she moved from teaching to blogging about home organization. She discussed her new book, Home Sweet Organized Home: Declutter & Organize Your Busy Family, talked about the services she offers, gave organizing tips, and much more. 

This show was originally broadcast live from the 2022 HAVEN Conference held at the Grand Hyatt Buckhead in Atlanta, Georgia.

Organization Conversation is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

The Organized Mama

The Organized Mama’s mission is to help individuals and families declutter and stay organized with realistic and practical tips everyone in the family can follow!

Because Jessica knows that maintaining order and living as clutter-free as we can, can be a sanity-saver when things get chaotic. She found solace in organizing from a young age because she experienced a lot of loss at a young age.

So, how do those two things go together? When things get out of control, Jessica knows she can create order for herself and give herself something to hold onto – Create a system when things seem systemless.⁠

Jessica knows that when there are piles of clutter, your anxiety levels can go sky-high.

Jessica has had the experience when the world feels completely chaotic because her home isn’t organized.⁠

She knows that when you spend countless hours creating order in your home, only to have that order destroyed in .05 seconds, can be super discouraging.

So that is why Jessica is here to help. Get organized. And create lasting order in your home. With practical tips to maintain order and create a home that is welcoming, inviting, and cozy!

Website | Instagram | Facebook | Pinterest | YouTube | TikTok

Home Sweet Organized Home: Declutter & Organize Your Busy Family

Do you feel overwhelmed, stressed, or anxious about the clutter in your home?Jessica Litman

Have you spent countless hours organizing your home only to find it all destroyed in a matter of seconds? Does it seem like you will never get organized enough? Keeping order in your home can feel like a daunting and never-ending task, especially when you have little ones, but with Home Sweet Organized Home, you will be able to declutter your home easily and maintain lasting order in your sacred space.

Jessica Litman, the mama, organizing expert, and creator behind The Organized Mama will help you optimize and maintain order in your home, so you can find more calm in your everyday life. Her practical organizing and decorating advice will make it simpler for you to keep your space exactly how you like it. Each chapter offers a step-by-step guide to organize a single room in your home—from your bedroom closet to your junk drawer to your kids’ rooms and toys—you will learn how to keep it all tidy. Have a stress-free and clutter-free home.

Jessica Litman, The Organized Mama and Author of Home Sweet Organized Home: Declutter & Organize Your Busy Family

Jessica Litman
Jessica Litman, The Organized Mama and author of Home Sweet Organized Home: Declutter & Organize Your Busy Family

Jessica Litman is the mama behind The Organized Mama. She has two kiddos who are also known as The Organized Kids, and a wonderful husband who cooks…because she doesn’t like to!

She started The Organized Mama 9 years ago as a way to teach practical organizing tutorials, decorating tips, and DIY projects that everyone can do.

LinkedIn

 

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

About Richard Grove

Richard Grove, Host, Organization Conversation

Richard Grove‘s background is in engineering but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advising through his website ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset growing and scaling Wall Control through a multitude of challenges to the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard:

Instagram | Twitter | LinkedIn | Richard’s Website

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American Made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Tagged With: home organization, Home Sweet Organized Home, Jessica Litman, Organization Conversation, Richard Grove, The Organized Mama, The Organized Mamas, Wall Control

Overview of Pregnancy Accommodations

September 16, 2022 by John Ray

Overview of Pregnancy Accommodations
Advisory Insights Podcast
Overview of Pregnancy Accommodations
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Overview of Pregnancy Accommodations

Overview of Pregnancy Accommodations (Advisory Insights Podcast, Episode 9)

Are you an employer who needs to accommodate a pregnant employee? Then this episode of Advisory Insights is for you! Stuart Oberman from Oberman Law Firm shared relevant laws, such as the Pregnancy Discrimination Act, the Family Medical Leave Act, and the Americans with Disabilities Act. Stuart also discussed EEOC guidelines on how to treat employees who are temporarily unable to perform their duties due to pregnancy or other medical conditions, and he shared a reminder that employers cannot discriminate against an employee who is pregnant.

Advisory Insights is presented by Oberman Law Firm and produced by the North Fulton studio of Business RadioX®. The series can be found on all the major podcast apps. You can find the complete show archive here.

TRANSCRIPT

Intro: [00:00:01] Broadcasting from the studios of Business RadioX, it’s time for Advisory Insights. Brought to you by Oberman Law Firm, serving clients nationwide with tailored service and exceptional results. Now, here’s your host.

Stuart Oberman: [00:00:20] And welcome everyone. Stuart Oberman here. Welcome to Advisory Insights. I want to talk about an issue that we run into a lot of questions on, whether it is through our webinars, whether through our podcasts, whether it’s through our speaking, or just on our clients on a national basis. So, for those that have listened before, we have clients in about 35 to 40 states and we represent small, medium, large global companies, small company startups.

Stuart Oberman: [00:00:54] And there’s a resounding question of this particular topic, which is regarding pregnancy accommodations. “What do I do? How do I handle this? I’ve got a great employee. I want to make sure that I’m doing this right. I respect them. I want to make every accommodation possible, but I don’t know what to do.”

Stuart Oberman: [00:01:17] Well, let me give you a little bit of background here and some information. Keep in mind that every situation is different. Every employment situation is different, whether you are in a business environment, whether you are working remote, whether you are working in a health care office, one of our dental offices, one of our veterinary offices for our clients. So, every situation is different. I’ll give you a little bit of 10,000 foot view. And then, again, at the end, if you have any questions, we’ll relay how to get a hold of us.

Stuart Oberman: [00:01:57] So, you know, what do you do when you have an employee that is pregnant? And we frequently get this from H.R. professionals, how do we handle accommodation requests? Well, first and foremost, they are covered depending on the circumstances. For employees that are pregnant, there is a Federal Law, the Pregnancy Discrimination Act, you’ve got the Family Medical Leave Act, and American with Disabilities Act.

Stuart Oberman: [00:02:26] So, first and foremost, when you get those questions, you have to go immediately and review those particular laws, again, the Pregnancy Discrimination Act, the Family Medical Leave Act, and Americans with Disabilities Act. That’s your starting point.

Stuart Oberman: [00:02:42] If you don’t know the answer right off hand, right off the bat, I would urge you, urge you, urge you get advice on counsel because you’re potentially playing with fire. And one area we need to take a look at is there’s been a lot of guidance from the EEOC, and they’ve come up with a whole diatribe of different things you can do and and how you treat employees who are temporarily unable to perform the functions while they’re pregnant or medical conditions. So, you got some guidance from the EEOC.

Stuart Oberman: [00:03:17] But let me give you this bullet point, the silver bullet, bottom line, bottom line is, employers, you cannot discriminate against an employee who is pregnant, period, bottom line. So, you have to take a look at if an employee meets the Family Medical Leave requirements eligibility. There are some cases where that particular employee may very well be entitled to 12 weeks of unpaid leave in a 12 month period, whether it’s full or part-time.

Stuart Oberman: [00:03:50] So, the one particular note is the Family Medical Leave Act does not require you as an employer to provide an employee with light duty work. So, again, you have to look at the circumstances. You have to look at the accommodations. You have to look at the job description. What is that employee doing?

Stuart Oberman: [00:04:14] So, one thing that we also want to take a look at under the ADA, American with Disabilities Act, is that the employee must have or, in some cases, regarded as having a physical or mental impairment that substantially limits one or more of the “life activities”. So, that is so broad that I would urge you not to self-interpret that, but take a look at the facts and circumstances and make sure that you are under proper guidance.

Stuart Oberman: [00:04:52] And I would document everything. If you have an employee who is pregnant and needs – I’ll use the words – special assistance, accommodations, curtailments, please have, please, please have a written procedure for this, a written request for the accommodation.

Stuart Oberman: [00:05:14] Now, I will tell you that there are some cases, not every employee is going to apply under state or federal local law. So, if you say, “Well, look. I don’t have to do anything. I don’t have any disregard for the federal, state, or local law. I’m not under any compliance. I’m going to do what I want.” Yes, that is true to a certain extent. But you’ve got to take a look at the whole picture. Is it a good employee? Do you want them back? Are you going to discharge them? Are you having trouble with that employee period even before they became pregnant and expecting? So, now you got a whole nother set of issues to document. I would always say that no matter what the employee is doing, the condition, skill level, you’ve got to document everything.

Stuart Oberman: [00:06:08] So, again, if the employee does not fall within the guidelines under state, federal, local law, and he may not, you, as employer, have the determination as to what extent you want to accommodate that employee. But I would urge you to seek guidance on that.

Stuart Oberman: [00:06:24] Now, remember, if you have an employee who’s expecting, it is not necessary that they use the word “accommodation we’re making a request to you.” They could say “I need” or “I want help with” or “I desire” or “because of my pregnancy, I can’t do this”. Just because they say, “You know what? you didn’t use the word accommodation.” It doesn’t matter. There’s different ways to ask for assistance on different things and you’ve got to be cognizant of that.

Stuart Oberman: [00:06:59] So, encourage your employees to be interactive with their expectations on you. Determine what they need, how they need it, what they need it, is it going to cost you a fortune or is it going to cost you a little for that accommodation, that request, that desire from the employee.

Stuart Oberman: [00:07:15] So, again, document it, put it in writing, have that request up to date, and always review everything you do on a daily basis, especially with employees that are asking for reasonable accommodations.

Stuart Oberman: [00:07:31] Folks, it’s a very, very complex question. I know we’re only covering this topic in a couple of minutes. I could speak probably three hours on this particular topic. But, again, top of mind, if you have these matters, look at them, address them, be smart what you do, seek counsel and guidance. Do not just fly off the handle and say no as soon as the request comes in.

Stuart Oberman: [00:07:55] So, folks, thank you for joining Advisory Insights. Stuart Oberman here as your host. If you want to get a hold of us, please give us a call, 770-886-2400 or email me at stuart, S-T-U-A-R-T, @obermanlaw.com. Folks, thank you for joining us. Hopefully, you took one or two things away from this particular topic. And we’ll look forward to seeing you on other podcasts of Advisory Insights. Have a great day.

Outro: [00:08:22] Thank you for joining us on Advisory Insights. This show is brought to you by Oberman Law Firm, a business-centric law firm representing local, regional, and national clients in a wide range of practice areas, including health care, mergers and acquisitions, corporate transactions, and regulatory compliance.

 

About Advisory Insights Podcast

Presented by Oberman Law Firm, Advisory Insights Podcast covers legal, business, HR, and other topics of vital concern to healthcare practices and other business owners. This show series can be found here as well as on all the major podcast apps.

Stuart Oberman, Oberman Law Firm

Oberman Law Firm
Stuart Oberman, Founder, Oberman Law Firm

Stuart Oberman is the founder and President of Oberman Law Firm. Mr. Oberman graduated from Urbana University and received his law degree from John Marshall Law School. Mr. Oberman has been practicing law for over 25 years, and before going into private practice, Mr. Oberman was in-house counsel for a Fortune 500 Company. Mr. Oberman is widely regarded as the go-to attorney in the area of Dental Law, which includes DSO formation, corporate business structures, mergers and acquisitions, regulatory compliance, advertising regulations, HIPAA, Compliance, and employment law regulations that affect dental practices.

In addition, Mr. Oberman’s expertise in the healthcare industry includes advising clients in the complex regulatory landscape as it relates to telehealth and telemedicine, including compliance of corporate structures, third-party reimbursement, contract negotiations, technology, health care fraud, and abuse law (Anti-Kickback Statute and the State Law), professional liability risk management, federal and state regulations.

As the long-term care industry evolves, Mr. Oberman has the knowledge and experience to guide clients in the long-term care sector with respect to corporate and regulatory matters, assisted living facilities, continuing care retirement communities (CCRCs). In addition, Mr. Oberman’s practice also focuses on health care facility acquisitions and other changes of ownership, as well as related licensure and Medicare/Medicaid certification matters, CCRC registrations, long-term care/skilled nursing facility management, operating agreements, assisted living licensure matters, and health care joint ventures.

In addition to his expertise in the health care industry, Mr. Oberman has a nationwide practice that focuses on all facets of contractual disputes, including corporate governance, fiduciary duty, trade secrets, unfair competition, covenants not to compete, trademark and copyright infringement, fraud, and deceptive trade practices, and other business-related matters. Mr. Oberman also represents clients throughout the United States in a wide range of practice areas, including mergers & acquisitions, partnership agreements, commercial real estate, entity formation, employment law, commercial leasing, intellectual property, and HIPAA/OSHA compliance.

Mr. Oberman is a national lecturer and has published articles in the U.S. and Canada.

LinkedIn

Oberman Law Firm

Oberman Law Firm has a long history of civic service, noted national, regional, and local clients, and stands among the Southeast’s eminent and fast-growing full-service law firms. Oberman Law Firm’s areas of practice include Business Planning, Commercial & Technology Transactions, Corporate, Employment & Labor, Estate Planning, Health Care, Intellectual Property, Litigation, Privacy & Data Security, and Real Estate.

By meeting their client’s goals and becoming a trusted partner and advocate for our clients, their attorneys are recognized as legal go-getters who provide value-added service. Their attorneys understand that in a rapidly changing legal market, clients have new expectations, constantly evolving choices, and operate in an environment of heightened reputational and commercial risk.

Oberman Law Firm’s strength is its ability to solve complex legal problems by collaborating across borders and practice areas.

Connect with Oberman Law Firm:

Company website | LinkedIn | Twitter

Tagged With: Advisory Insights, Advisory Insights Podcast, dental practices, employees, Oberman Law, Oberman Law Firm, pregnancy accommodations, Stuart Oberman

LIVE from the GNFCC Grand Opening Celebration: Stacy Garmon, Greater North Fulton Chamber of Commerce

September 15, 2022 by John Ray

Stacy Garmon
North Fulton Business Radio
LIVE from the GNFCC Grand Opening Celebration: Stacy Garmon, Greater North Fulton Chamber of Commerce
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Stacy Garmon

LIVE from the GNFCC Grand Opening Celebration: Stacy Garmon, Greater North Fulton Chamber of Commerce (North Fulton Business Radio, Episode 519)

Stacy Garmon is Vice President of the Greater North Fulton Chamber of Commerce and joined host John Ray LIVE to talk about the Grand Opening Celebration. She discussed the new location, value-laden opportunities available to Chairman’s Circle members, and more.

This show was originally broadcast live from the Grand Opening celebration and ribbon cutting of the new offices of the Greater North Fulton Chamber of Commerce at the 10000 Building at Avalon in Alpharetta, Georgia, on August 18, 2022.

North Fulton Business Radio is produced and broadcast by the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Greater North Fulton Chamber of Commerce

The mission of the Greater North Fulton Chamber of Commerce is to be the recognized leader in its region for business growth, talent development and regional prosperity.

The Greater North Fulton Chamber of Commerce is a private, nonprofit, member-driven organization comprised of over 1,200 business enterprises, civic organizations, educational institutions, and individuals.  Its service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell and Sandy Springs. GNFCC is the leading voice on economic development, business growth and quality of life issues in North Fulton County.

Website  | LinkedIn | Instagram | Facebook | Twitter

Stacy Garmon, IOM, Vice President, Greater North Fulton Chamber of Commerce (GNFCC)

Stacy Garmon
Stacy Garmon, IOM, Vice President, Greater North Fulton Chamber of Commerce (GNFCC)

Stacy Garmon is a Chamber of Commerce Executive with over seven years of experience providing fiscal and operational oversight for chamber membership, sponsorship, programming, and business advocacy activities. As a former small business owner turned chamber of commerce leader, she is deeply passionate about connecting and promoting businesses within her community.

Stacy worked her way up from Membership Director at a local chamber, to serving as Vice President at the Greater North Fulton Chamber of Commerce. She joined GNFCC in 2018.

Stacy is an expert in chamber leadership and operations from strategic planning to fiscal management,  As a service-oriented leader at heart, she is dedicated to making a positive impact on the community through volunteering, board membership, and social services.

Stacy holds a degree from Berry College and is on the board of directors of The Drake House.

LinkedIn

Questions and Topics in the Interview:

  • Stacy’s role at GNFCC
  • The new location
  • Chairman’s Circle

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

 

Special thanks to A&S Culinary Concepts for their support of this edition of North Fulton Business Radio. A&S Culinary Concepts, based in Johns Creek, is an award-winning culinary studio, celebrated for corporate catering, corporate team building, Big Green Egg Boot Camps, and private group events. They also provide oven-ready, cooked-from-scratch meals to go they call “Let Us Cook for You.” To see their menus and events, go to their website or call 678-336-9196.

Tagged With: A&S Culinary Concepts, chamber of commerce, GNFCC, GNFCC Chairman's Circle, North Fulton Business Radio, renasant bank, Stacy Garmon

Lymphedema: An Interview with Joan White, Lighthouse Lymphedema Network

September 15, 2022 by John Ray

Lymphedema
North Fulton Studio
Lymphedema: An Interview with Joan White, Lighthouse Lymphedema Network
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Lymphedema

Lymphedema: An Interview with Joan White, Lighthouse Lymphedema Network (Episode 80, To Your Health with Dr. Jim Morrow)

Joan White with the Lighthouse Lymphedema Network was Dr. Morrow’s guest on this episode of To Your Health. She and Dr. Morrow discussed what lymphedema is, what causes it, and the evolution of treatment over the years. They also talked about how to find certified therapists, the need for research on children with lymphedema, the future of treatment, and more.

To Your Health is brought to you by Village Medical (formerly Morrow Family Medicine), which brings the care back to healthcare.

Lighthouse Lymphedema Network

Lymphedema is a chronic medical condition that occurs when a blockage in the lymphatic system prevents lymph fluid from draining well, resulting in swelling. Often in the arms of breast cancer survivors and legs of prostate cancer patients, lymphedema can be located in any part of the body.

Since its founding around a dining room table in 1993, the Lighthouse Lymphedema Network (LLN) has grown to become one of the most recognized, respected and fast-growing non-profit organizations dedicated to promoting education and awareness about this disease we call lymphedema and providing assistance and support, not only for those afflicted with this disease but for their families, friends and even their healthcare providers.

The LLN has many goals and their mission is constantly expanding.

It seems as soon as one project is completed, another slips into its place. The LLN Board of Directors is very dedicated to serving those in the world of lymphatics and lymphatic disorders. They have no paid staff; only patients, medical professionals and community volunteers who donate their time and energy to keep the organization moving in a positive direction.

Company website | Facebook | Instagram | Twitter

Joan White, Director, Lighthouse Lymphedema Network

Joan White is the Director of the Lighthouse Lymphedema Network. The LLN is a highly respected nonprofit that White started in 1993 around her kitchen table.

The organization sponsors an annual medical conference which includes patients, caregivers, family members, and medical professionals. The LLN will be sponsoring the 24th annual medical conference on October 22, 2022 at the ROAM Perimeter, Atlanta, GA. The LLN has a Bandage and Garment Fund to assist underserved patients who cannot afford them. The fund receives assistance from It’s The Journey through a grant and donations from many generous donors to assist patients in getting garments, bandages, and other items to give them the best quality of life.

The LLN publishes a quarterly newsletter, maintains a database of over 1,400 individuals, participates in It’s The Journey annual walk, and has a first-rate website lighthouselymphedema.org.

The LLN has been selected as the charity of choice for the spring golf and cornhole outing that is sponsored by the Southern Loss Association at Chateau Elan. The LLN is thankful for a strong board of directors and volunteers.

About Village Medical (formerly Morrow Family Medicine)

Village Medical, formerly Morrow Family Medicine, is an award-winning, state-of-the-art family practice with offices in Cumming and Milton, Georgia. The practice combines healthcare information technology with old-fashioned care to provide the type of care that many are in search of today. Two physicians, three physician assistants and two nurse practitioners are supported by a knowledgeable and friendly staff to make your visit to Village Medical one that will remind you of the way healthcare should be.  At Village Medical, we like to say we are “bringing the care back to healthcare!”  The practice has been named the “Best of Forsyth” in Family Medicine in all five years of the award, is a three-time consecutive winner of the “Best of North Atlanta” by readers of Appen Media, and the 2019 winner of “Best of Life” in North Fulton County.

Village Medical offers a comprehensive suite of primary care services including preventative care, treatment for illness and injury, and management of chronic conditions such as diabetes, congestive heart failure, chronic obstructive pulmonary disease (COPD) and kidney disease. Atlanta-area patients can learn more about the practice here.

Dr. Jim Morrow, Village Medical, and Host of To Your Health with Dr. Jim Morrow

Covid-19 misconceptionsDr. Jim Morrow is the founder of Morrow Family Medicine. He has been a trailblazer and evangelist in healthcare information technology, was named Physician IT Leader of the Year by HIMSS, a HIMSS Davies Award Winner, the Cumming-Forsyth Chamber of Commerce Steve Bloom Award Winner as Entrepreneur of the Year and he received a Phoenix Award as Community Leader of the Year from the Metro Atlanta Chamber of Commerce.  He is married to Peggie Morrow and together they founded the Forsyth BYOT Benefit, a charity in Forsyth County to support students in need of technology and devices. They have two Goldendoodles, a gaggle of grandchildren and enjoy life on and around Lake Lanier.

Facebook | LinkedIn | Twitter

The complete show archive of To Your Health with Dr. Jim Morrow addresses a wide range of health and wellness topics.

Tagged With: Dr. Jim Morrow, Joan White, Lighthouse Lymphedema Network, lymphatic drainage, lymphatic system, lymphedema, swelling, To Your Health, Village Medical

Dr. Steven Palmer, The Cottage School

September 13, 2022 by John Ray

The Cottage School
North Fulton Business Radio
Dr. Steven Palmer, The Cottage School
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The Cottage School

Dr. Steven Palmer, The Cottage School (North Fulton Business Radio, Episode 518)

Dr. Steven Palmer, Executive Director, joined host John Ray to discuss how The Cottage School serves students with learning differences. Dr. Palmer discussed the school’s business place model, individualized learning plans for students, how TCS navigated the pandemic, the growth of the school, and much more.

North Fulton Business Radio is produced and broadcast by the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

The Cottage School

The Cottage School provides an educational environment for students with learning differences in grades 3-12.  They pride themselves on meeting the student where they need to be met.  They also recognize that all students learn differently.

TCS offers a unique combination of small class sizes and a business place model, along with the implementation of study skill techniques to provide a unique educational experience. This combination along with the outstanding faculty and staff work together to provide an opportunity for students with mild to moderate learning differences, where they can achieve academic and social success.

TCS has been recognized for excellence by distinguished educators, counselors, and psychologists and was named by the Masters in Special Education Resource Guide as one of their Top 50 Best Private Special Needs Schools in the United States. Of significant importance, the school is recognized for its results by the most valued audience of all – students and their families.

Company website | Facebook | Instagram

Dr. Steven Palmer, Executive Director, The Cottage School

Dr. Steven Palmer, Executive Director, The Cottage School

Dr. Steven Palmer’s professional experience includes serving at every level – teacher, principal, Executive Director and Superintendent. Prior to joining The Cottage School, Steve was Superintendent in Michigan. Steve led major efforts resulting in increased student achievement and significant improvements in teaching, learning and school status. His central work focused on enhancing the educational culture with “Best Practices” and ensuring that all high school graduates were prepared for college and careers.

Under his leadership, His high school received national recognition from U.S. News and World Report as One of America’s Best High Schools. Steve previously served as CEO and founder of a state-of-art aviation high school for the Dick DeVos Foundation. He has also served as Principal of three special education K-8 schools with 600 students with learning differences.

In addition, Steve has been a national presenter on various special education topics and educational “Best Practices”. A member of numerous national, state, and local boards, Steve has participated with national agencies and associations to reform special education.

Steve’s academic background includes a Doctorate in Education, a Master of Science in Educational Leadership, a Master of Science in Counseling, a Bachelor of Science in Education, and a minor in Business, and Certifications from various states in Special Education and Educational Leadership.

Some of his accolades include: Dr. Landis Special Education Administrator of the Year, S.T.A.R. Administrator of the Year, Tandy Scholars Outstanding Teacher, Teacher of the Year, South Lake High School, 1 of 3 finalists for the Lake County Teacher of the Year, Educator of the Year Finalist Branch County Michigan, Disney’s Teacher of the Year Finalist, South Lake High School Teacher of the Year, Radio Shack Outstanding Teacher, Clermont Chamber of Commerce Teacher of the Year, presented Key to the city of Orlando Florida, and North Fulton Chamber Non-for-Profit Leader of the Year.

LinkedIn

Questions and Topics in the Interview:

  • The TCS program
  • What makes TCS different as a school
  • Thriving during a pandemic
  • National teacher shortage
  • Growth of the school

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

 

Special thanks to A&S Culinary Concepts for their support of this edition of North Fulton Business Radio. A&S Culinary Concepts, based in Johns Creek, is an award-winning culinary studio, celebrated for corporate catering, corporate team building, Big Green Egg Boot Camps, and private group events. They also provide oven-ready, cooked-from-scratch meals to go they call “Let Us Cook for You.” To see their menus and events, go to their website or call 678-336-9196.

Tagged With: A&S Culinary Concepts, Dr. Steven Palmer, Educators, North Fulton Business Radio, private school, renasant bank, SLD, special needs, TCS, the cottage school

LIVE from HAVEN 2022: Deb Dutta, Criya

September 13, 2022 by John Ray

Criya
North Fulton Studio
LIVE from HAVEN 2022: Deb Dutta, Criya
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Criya

LIVE from HAVEN 2022: Deb Dutta, Criya (Organization Conversation, Episode 38)

Deb Dutta, Founder and CEO of Criya, joined Richard Grove on Organization Conversation LIVE from HAVEN 2022. She tracked her evolution starting from her career in tech, creating a lifestyle blog and Instagram following, to building a new app for creatives to monetize the work. She talked about the development of the business, expanding to other creatives, her presentation at HAVEN, and much more.

This show was originally broadcast live from the 2022 HAVEN Conference held at the Grand Hyatt Buckhead in Atlanta, Georgia.

Organization Conversation is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Criya

Your One-Stop store & back-office for booking leads, accepting payments, managing projects & client relationships. Criya is designed for interior designers, coaches and consultants, marketers and web designers, and many other creative industries.

With Cria, you can create a stunning client experience, autopilot your sales, engage leads automatically, booking and calendar integrations, custom proposals and payment solutions.

Website | Instagram | Facebook | LinkedIn | YouTube

Deb Dutta, Founder and CEO, Criya

Deb Dutta, Founder and CEO, Criya

As a first-generation female immigrant, Deb hustled most of her adult life – landed 6-figure jobs, and paid off grad school loans. She moonlighted for 8 years as an influencer, grew to 150K followers, partnered with 250+ Top brands and traveled the world for sponsored collaborations. While at her 9-5, Deb led global Product management at companies like PayPal and doubled down on nights and weekends to turn her blog into a global business.

But, building a business is scary, especially with so few role models for women. Growing up in a middle-class home with 2 working parents, it was always women who sacrificed their dreams so the men could take on bigger risks and achieve greatness. Deb’s dream is to build a world where women are embracing ambitious careers and setting examples for the next generation

Female creators are the future. You are building something that’s greater than yourself. Criya’s mission is to empower you to bring your vision to life. You start with our thoughtful technology platform to take the leap and continue to grow and protect your empire with a community that believes that YOU CAN.

LinkedIn | Instagram

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

About Richard Grove

Richard Grove, Host, Organization Conversation

Richard Grove‘s background is in engineering but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advising through his website ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset growing and scaling Wall Control through a multitude of challenges to the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard:

Instagram | Twitter | LinkedIn | Richard’s Website

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American Made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Tagged With: automation, Criya, crm, Deb Dutta, Deboshree Dutta, DIY, home organization, Organization Conversation, Richard Grove, Wall Control

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