John Ray, Author at Business RadioX ® Page

Workplace MVP: Thanksgiving Edition

November 25, 2021 by John Ray

Minneapolis St. Paul Studio

Workplace MVP: Thanksgiving Edition

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Workplace MVP: Thanksgiving Edition

Reflecting on the launch of Workplace MVP and its many guests over 2021, host Jamie Gassmann shares her gratitude for all who make the podcast a success, including guests, subject matter experts, listeners, and supporters. Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:04] Broadcasting from the Business RadioX Studios, it’s time for Workplace MVP. Workplace MVP is brought to you by R3 Continuum, a global leader in workplace behavioral health and security solutions. Now, here’s your host, Jamie Gassmann.

Jamie Gassmann: [00:00:25] Hi, everyone. It’s your host, Jamie Gassmann, here, and welcome to this special Thanksgiving edition of Workplace MVP. Thanksgiving is a time of year that gives us all an opportunity to stop and reflect on what we are thankful for and to celebrate key moments from the last year.

Jamie Gassmann: [00:00:44] So, in the spirit of giving thanks and celebration, I would like to share who I am thankful for and to celebrate some of the special moments we have had over the last seven months here on the Workplace MVP show.

Jamie Gassmann: [00:00:58] So, starting with giving thanks, I would like to give a big thank you to all of our Workplace MVP show guests. Thank you for sharing your time, your expertise, and your stories with us. You are a pivotal component to each episode and we appreciate you.

Jamie Gassmann: [00:01:16] And along with that, a big thank you to our listeners for your continued support of our podcast and for sharing your suggestions for topics and workplace MVPs with us. This show is for all of you. We go into each and every episode hoping to inspire you and to introduce you to a new resource, tool, or idea for how to better navigate the complexities and challenges you, as a business leader, face within the workplace.

Jamie Gassmann: [00:01:44] Also, I can’t forget to give thanks to our producer, John Ray, at Business RadioX, and Arlia Hoffman, you are my right and left hands in this show. Thank you for your guidance and support over the last seven months.

Jamie Gassmann: [00:01:58] And a special thank you to our show sponsor, R3 Continuum. In particular, I would like to thank the President of R3 Continuum, Jim Mortensen, for his support and contributions to the show. And to the subject matter experts at R3 Continuum: Dr. George Vergolias, Medical Director, Dr. Tyler Arvig, Associate Medical Director; and Jeff Gorter, Vice-President of Crisis Response Clinical Services, for sharing their expertise on the educational playbooks.

Jamie Gassmann: [00:02:27] Now, for celebrating firsts and some key successes, wow, what a fun year we have had so far. I know there’s only a month left, but we have had a lot of great firsts that have happened on our show. I’d like to first celebrate the launch of Workplace MVP, which took place on April 1st. And since that date, we have recorded a total of 37 shows and 17 live shows, giving us the opportunity to celebrate and showcase 46 workplace MVPs.

Jamie Gassmann: [00:02:59] These MVPs represent various industries and businesses of all sizes. And in addition to the shows, we have released 17 educational playbooks showcasing leadership tips across various topics that have been provided by our show sponsor, R3 Continuum. We also held our first in-person live event at this year’s SHRM Annual Conference, where we interviewed over 20 amazingly talented H.R. leaders and professionals right inside R3 Continuum’s booth on the exhibit floor at the conference.

Jamie Gassmann: [00:03:32] And across all of our episodes, we have covered some amazing topics that workplaces are navigating daily. So, I wanted to take a moment to share with you all the variety of content that we’ve provided throughout this year on the show.

Jamie Gassmann: [00:03:47] Now, looking out over the last seven months, we have covered second chance hiring, hiring of veterans, navigating the challenges of COVID, workplace violence, return to office, will it be hybrid, remote, or onsite in the office, leading through crisis situations, how to create a culture people stay at and thrive in, leave of absence management, mental health in the workplace.

Jamie Gassmann: [00:04:17] And coming the first week of December, we will be releasing our final episode of the year, which covers workplace trends in 2021, which includes the great reshuffle, diversity, equity, inclusion, and employees with an entrepreneurial spirit. And along with that, our guests on that show covers some things to expect going into 2022 for H.R. leaders.

Jamie Gassmann: [00:04:45] In honor of the 9/11 20th Anniversary, we also had the privilege and honor to interview Army Colonel (Retired) Garland Williams, who shared with us his survival and recovery story from being stationed and working in the Pentagon on the day of 9/11 when the terrorist attacks happened. Personally, I know that this will be an interview I will never forget, just like we will never forget the events of that day.

Jamie Gassmann: [00:05:08] And there’s been so many memorable moments over 2021 on the Workplace MVP podcast, and I’m so thankful. And I look forward to the many moments we will continue to have and the amazing workplace MVPs we will continue to celebrate on our show. So, definitely stay tuned. From all of us here at Workplace MVP, thank you and we wish you a wonderful Thanksgiving and holiday season.

Allison Jarrell, Metro Music Makers

November 23, 2021 by John Ray

Business Beat

Allison Jarrell, Metro Music Makers

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Frazier & Deeter’s Business Beat: Allison Jarrell, Metro Music Makers

On this episode of Frazier & Deeter’s Business Beat, Founder and CEO of Metro Music Makers Allison Jarrell discussed her firm’s work in music education and music therapy. They offer students many instruction options from a wide variety of instrument lessons, sound production, both online and in-person instruction, as well as music therapy for children and memory care patients. Joining Roger Lusby and Donna Beatty, Allison shared her entrepreneurial journey, success stories, and much more. Business Beat is presented by Alpharetta CPA firm Frazier & Deeter.

Metro Music Makers

Since beginning with a focus on in-home private instruction, Metro Music Makers has expanded to offer our services online all over the country, and to schools and healthcare providers as well. Their team of trained, dedicated, and passionate teachers have all received extensive training in teaching online and in-person, and they bring their passion for music and education into homes and lives everywhere.

MMM’s mission is to extend the benefits of musical ability to people of all ages and abilities through superior music instruction and therapy. Their students can study virtually any instrument, and they offer multiple performance opportunities throughout the year, including traditional recitals, festivals, and community events, as well as virtual recitals and showcases for our online students.

They believe that music is for everyone and that any individual is capable of learning how to play an instrument regardless of age, gender, skill level, disability, and ethnic background. To ensure that they uphold the highest standards in music education, they provide a professional development program for their instructors to cover topics related to music and the fine arts, teaching music, learning styles, child development, online teaching, and business basics for professional musicians.

Company website | Facebook | LinkedIn

Allison Jarrell, Founder and CEO, Metro Music Makers

Allison Jarrell founded Metro Music Makers as a private Atlanta-based music studio offering in-home music lessons. She has been teaching since 1992 (sometimes as many as 78 students per week herself), with students ranging from 3 years of age to senior citizens, and those with special needs. In addition to overseeing a variety of instructors in the Metro Music Makers family, she is a board-certified Music Therapist licensed in the State of Georgia. Allison’s music therapy experience includes working in special needs classes, in private behavioral therapy and research with children diagnosed with autism, in music therapy and research with neonates, as a music therapist at a drug and alcohol rehab for teens, and as a music therapist in mental health settings working with adults diagnosed with a range of disorders including schizophrenia, PTSD, depression, bipolar disorder, anxiety, and dissociative disorders.

Originally from Easley, South Carolina, Allison attended the Greenville Fine Arts Center, and earned her Bachelor of Music in Music Therapy from Florida State University (cum laude). She also served a six-month internship at San Antonio State Hospital (a mental health institution). Allison pursued a career as a singer/songwriter after college, recording three EPs and one full-length album. While touring, she was hired by Mars Music, Inc. to implement the Babies Make Music program in the metro Atlanta area.

In addition, Allison was a finalist in the Greenville Symphony Orchestra Russian Music Festival Piano Competition in 1990 and a semifinalist in the Young Keyboard Artists Association International Piano Competition in 1990. She toured with the band Life As Mary from 2000-2003, including an exciting showcase with A & R exposure at the 2002 Atlanta Music Conference.

Allison’s flexibility working in diverse positions and environments gave her the training needed to begin Metro Music Makers in 2002. As parents learned about her music therapy background, she began to get requests for adaptive lessons for students who might not otherwise find success in traditional lessons.

Allison is currently a member of the National Guild of Piano Teachers, the Music Teachers National Association, the Georgia Music Teachers Association, the North Fulton Music Teachers Association, and the Music Therapy Association of Georgia. Additionally, Allison serves as a judge for events sponsored by the National Guild of Piano Teachers and the Georgia Federation of Music Clubs.

Allison’s students have achieved many honors over the years. She has seen over 225 of her students make top marks in the National Piano Guild Auditions and National Federation of Music Clubs Festival since 2003.

Allison believes that the process of learning how to play a musical instrument and learning how to create music relates to everything else that we accomplish in life. “We are teaching the future leaders and innovators of tomorrow,” she says. “As a teacher, when I really think about that and about the influence that lessons may have in my students’ lives, I’m overwhelmed with gratitude for the opportunity to work one-on-one with young people over the course of many years.”

In fact, now that Allison has been teaching for a number of years, her favorite times are catching up with prior students over lunch or coffee. “It’s exciting to see what my former students do with their lives as they grow into adulthood,” she says.

Allison also was a one-time snake handler (a long story involving removing a baby snake from her house that turned out to be a copperhead!) and a one-time opera singer, (I Pagliacci) in 1991). She and her husband David have an adorable young son, Elliott, who began music classes at the age of six months. Elliott loves strumming the family’s guitars and playing the piano keys.

Frazier & Deeter

The Alpharetta office of Frazier & Deeter is home to a thriving CPA tax practice, a growing advisory practice and an Employee Benefit Plan Services group. CPAs and advisors in the Frazier & Deeter Alpharetta office serve clients across North Georgia and around the country with services such as personal tax planning, estate planning, business tax planning, business tax compliance, state and local tax planning, financial statement reviews, financial statement audits, employee benefit plan audits, internal audit outsourcing, cyber security, data privacy, SOX and other regulatory compliance, mergers and acquisitions and more. Alpharetta CPAs serve clients ranging from business owners and executives to large corporations.

Roger Lusby, host of Frazier & Deeter’s Business Beat, is an Alpharetta CPA and Alpharetta Office Managing Partner for Frazier & Deeter. He is also a member of the Tax Department in charge of coordinating tax and accounting services for our clientele. His responsibilities include a review of a variety of tax returns with an emphasis in the individual, estate, and corporate areas. Client assistance is also provided in the areas of financial planning, executive compensation and stock option planning, estate and succession planning, international planning (FBAR, SFOP), health care, real estate, manufacturing, technology, and service companies.

You can find Frazier & Deeter on social media:

LinkedIn | Facebook | Twitter

An episode archive of Frazier & Deeter’s Business Beat can be found here.

Julie Kostic, JK Creative

November 22, 2021 by John Ray

Orlando Business Radio

Julie Kostic, JK Creative

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Julie Kostic, JK Creative (Orlando Business Radio, Episode 1)

An award-winning Art Director, Julie Kostic moved her firm JK Creative to Orlando in 2019 and has found a warm welcome and a great environment for business. She and host John Ray talked about what makes for eye-catching, brand-building design, how to keep it fresh and supportive of your business, and much more. Orlando Business Radio is produced virtually by the Orlando studio of Business RadioX®.

JK Creative

Your brand deserves to shine. Their skilled team can develop eye-catching creative such as logos, branding, invitations, packaging, and much more.

Stand out in a sea of competitors with high-quality collateral. Print ads, brochures, direct mail, and signage are great ways to attract new attention to your brand.

Things move fast in this digital age, keep your brand forward-thinking with solutions such as websites, SEO, social media, and motion graphics.

Their headquarters are located in Orlando, FL with a satellite office in Baltimore, MD. JK Creative is a Certified Woman Owned (DBE) business in both Florida and Maryland. They also work with clients across the nation (and sometimes even internationally).

Company website | LinkedIn | Facebook | Instagram

Julie Kostic, Founder & Creative Director, JK Creative

Julie Kostic is an award-winning Art Director with 15+ years of experience in design and strategy. She has worked for some of the Mid-Atlantic’s best advertising agencies as well for top in-house brands such as Under Armour. Julie graduated Cum Laude from Towson University where she studied both Visual Communications and Advertising, the perfect balance of creativity and business.

Her work has won ADDY Awards, a Communicator Award, and has been published in American Corporate Identity. Julie founded JK Creative in 2016 and provides creative services to a variety of clients across the nation.

She also owns Ever Ella, an event-focused branding company and blog brand theorlandodinks.com.

Questions and Topics Discussed in this Episode

What is your backstory?
How did you decide to launch a company?
What kind of clients/projects do you work on?
What is the difference between creating/designing for fun vs for business?
What is the difference between using an agency vs something like Fiverr?

Orlando Business Radio is hosted by John Ray and produced virtually from the Orlando studio of Business RadioX® . You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Sean Glaze, Great Results Team Building and Author of Staying Coachable

November 22, 2021 by John Ray

North Fulton Business Radio

Sean Glaze, Great Results Team Building and Author of Staying Coachable

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Sean Glaze, Great Results Team Building and Author of Staying Coachable (North Fulton Business Radio, Episode 412)

Being coachable is an essential ingredient for successfully navigating change. Author and leadership speaker Sean Glaze argues that a hunger to be better and the humility to admit weakness are two of the key elements of being coachable. Sean joined host John Ray to discuss his fourth new book, Staying Coachable, how he had to endure failure to learn effective leadership, how to use questions as catalysts for positive change, and much more. North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Great Results Team Building

Great Results is an Atlanta Team Building Company – but Sean travels around the country to deliver laughter, lessons, and the BEST unique teamwork events to organizations just like yours!

…Do you have energy drainers or lone-rangers?

…Are your people over-stressed or disconnected?

…Could you use a fun event to boost morale and trust?

Sean is an experienced facilitator who will prepare a challenging day of unique indoor Atlanta team building activities to address your specific issues, provide a fun-filled set of activities to improve group morale and leadership skills or deliver an energizing and interactive teamwork keynote message at your next conference.

Sean Glaze delivers conference keynotes and team building events that transform employees into winning teammates –

for a more POSITIVE and PROFITABLE team CULTURE!

Company Website | LinkedIn | Facebook | Twitter

Sean Glaze, Speaker and Author of Staying Coachable

Sean Glaze is an expert at helping leaders create exceptional team cultures. His programs inspire your people to laugh together so they can have more success working together.

Sean’s four books, The Unexpected Leader, Rapid Teamwork, The 10 Commandments of Winning Teammates, and Staying Coachable are entertaining parables with powerful takeaways for building and leading great teams!

As a successful coach and educator for over 20 years, Sean gained valuable insights into how to develop winning teams – and founded Great Results Teambuilding to share those lessons with smart team leaders… Sean’s engaging conference keynotes and interactive team building event programs equip and inspire the individuals on your team to be Winning Teammates!

What issues are you dealing with now that would disappear if you could build a team culture that inspired accountability, trust, and a team-first attitude?

Get free access to Sean’s Team Leadership Toolbox!

DOWNLOAD OVER 50 USEFUL HANDOUTS & ACTIVITIES TO CREATE A MORE POSITIVE AND PRODUCTIVE CULTURE!

VISIT – WWW.TOOLBOXSTUFF.COM

Questions and Topics Discussed in this Episode

Staying Coachable
Book take-aways
Leading change
Questions as catalysts
Complacency vs Commitment

North Fulton Business Radio is hosted by John Ray, and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Special thanks to A&S Culinary Concepts for their support of this edition of North Fulton Business Radio. A&S Culinary Concepts, based in Johns Creek, is an award-winning culinary studio, celebrated for corporate catering, corporate team building, Big Green Egg Boot Camps, and private group events. They also provide oven-ready, cooked from scratch meals to go they call “Let Us Cook for You.” To see their menus and events, go to their website or call 678-336-9196.

Brandon Esse, Meal POPs

November 22, 2021 by John Ray

Nashville Business Radio

Brandon Esse, Meal POPs

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Brandon Esse, Meal POPs (Nashville Business Radio, Episode 38)

Brandon Esse, Founder and CEO of Meal POPs, shared with host John Ray how he created a business to support local restaurants, bringing them new customers at a low cost. The app also gives patrons a convenient way to save money at their favorite restaurants. Brandon discussed how and why he founded Meal POPs, how the program works, the benefits for restaurants, how the company gives back, and much more. Nashville Business Radio is produced virtually from the Nashville studio of Business RadioX®.

Meal POPs

Meal POPs is a technology company that incentivizes people to enjoy their favorite restaurant meals more frequently, by allowing restaurants to offer standardized monthly cash voucher promotions via the Meal POPs platform.

They’re proud participants in the Bunker Labs We Work, Veterans in Residence national incubator and participants in Google for Startups.

Meal POPs started as a simple way for former at-risk youth in the local community to raise money for advanced educational opportunities, including trade school and community college. At the end of 2018 they supported educational expenses for 2 students, and in 2019, while serving as the Official Fundraising Sponsor for the Music City Icons Professional Basketball team, they were able to send student-athletes to one of Nashville’s best basketball camps for the Summer. Their initial success was in large part due to support from premier restaurant brands both locally and nationally, resulting in partnerships with large membership organizations and trade associations, across the country.

At Meal POPs, their goal is to bring people together more often, allowing them to enjoy the restaurants and dishes they love more frequently, by offering sustainable incentives that reduce their average per meal spend, which in turn creates the financial opportunity to dine out more.

Want to learn how your business can benefit from the app? They allow businesses to offer employees a high-value monthly food benefit for an exceptionally low cost. Bring your teams together, and make regular, quality meals, accessible to all employees.

To receive your Restaurant Meal Cash (or Cash Pass), sign up today!

Restaurants as a First Thought

Created with the modern restaurateur in mind, the app aims to provide restaurant partners with:

1. New customers

2. Loyal Customers

3. Profitable transactions

4. Ownership of the customer experience

Company Website | LinkedIn | Facebook | Twitter | Instagram

Brandon Esse, CEO, Meal POPs

On a daily basis, Brandon Esse wakes up with the sole focus of connecting meaningful, loyal, and profitable customers, to the best restaurants throughout the country.

After several years of working in sales, IT, and with Groupon, Brandon moved to Nashville. After encountering youth trying to raise money and was inspired to create the Nashville Bar Pass. The Nashville BarPass started as a simple way for former at-risk youth in the local community, to raise money for advanced educational opportunities.

He founded Meal POPs in January 2020.

He has a degree from West Virginia University in Communications and lives in Nashville.

Questions and Topics Discussed in this Episode

Tell us about Meal POPs
How can you help small businesses/local restaurants?
The meal program for universities and students
What restaurants use the app?
Expanding markets
For our listeners, what’s the best way for them to get involved with Meal POPs?

Nashville Business Radio is hosted by John Ray and produced virtually from the Nashville studio of Business RadioX®. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Jeff Gartland, Relatient

November 22, 2021 by John Ray

North Fulton Business Radio

Jeff Gartland, Relatient

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Jeff Gartland, Relatient (North Fulton Business Radio, Episode 411)

Relieving the pain point of patient engagement with their healthcare provider is the focus for Relatient, especially with their recent merger with Radix Health. In this conversation with host John Ray, CEO Jeff Gartland shared how Relatient serves both patient and provider with a solution that involves scheduling, engagement, automation, and the multiple processes that go into successfully managing patient communication. North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Relatient

Relatient is passionate about assisting healthcare organizations with patient-centered engagement. By helping organizations automate patient-centered outreach and messaging, we help practices, hospitals and health systems facilitate more compliant, and ultimately healthier, patient populations.

The old methods of patient engagement are well-intentioned but ineffective because they overlook a key element: the patient. It’s not enough to push patients to a portal or an app. A patient engagement platform must be designed with the patient at the center, with the patient driving the solutions.

As reimbursement models continue to shift toward outcomes-based medicine, the need for improved patient compliance increases. We all see that reality. The question is, how will your organization meet that need? We’re here to help.

Instead of inviting patients to information and services, why not push the information and services relevant to them, as they need it and in ways which they can quickly respond to it? A patient-centered approach to engagement not only improves outcomes, it improves patient satisfaction.

Company Website | LinkedIn

Jeff Gartland, CEO, Relatient

Jeff Gartland is the Chief Executive Officer of leading SaaS-based patient engagement platform Relatient. He brings over 20 years of experience pioneering healthcare information technology and an aptitude for innovation, growth strategies, and spearheading go-to-market initiatives to the organization, which recently announced a $100M growth equity capital investment from Brighton Park Capital and its merger with Radix Health.

Before joining Relatient, Jeff served as President of the Advanced Analytics & Services business for the Diversified Business Group at Anthem. Additionally, Jeff previously led Ciox Health in transforming the business into a platform for accessing and analyzing the complete health record. He further opened up new market segments across life sciences and precision medicine to enable research efforts leveraging real-world data across all therapeutic areas.

A pioneer in interoperability and analytics, Jeff led the build-out of the nation’s first clinical exchange platform leveraging FHIR standards while at McKesson’s RelayHealth business to support the CommonWell Health Alliance, an industry alliance devoted to the simple vision that health data should be available to individuals and built into provider workflow regardless of where care occurs. Jeff held senior leadership roles spanning health information exchange, patient engagement, clinical revenue integrity, claims and eligibility management, population health, and analytics.

Before McKesson, he worked at PricewaterhouseCoopers’ Health Industry Advisory supporting healthcare providers on strategic physician alignment models, service line growth programs, and financial due diligence and authored the firm’s thought leadership on presidential health policy proposals as part of the Health Research Institute. He has also held leadership positions in several technology ventures and consulting firms.

Jeff holds a B.S. in Management Science from Virginia Tech and an M.B.A. from the McCombs School of Business at the University of Texas at Austin. He lives in Roswell, GA, with his wife and their two children.

Questions and Topics Discussed in this Episode

Can you share with us a little bit of your background and your role at Relatient?
Can you share a little bit more about your recent appointment as CEO and Relatient’s merger with Radix Health?
Can you share with us more about who Relatient is, what you do, and the technology behind your platform, specifically the scheduling options?
Why is it important for healthcare organizations to have patient engagement solutions?
What significant changes/benefits have you seen in healthcare systems and practices that have adopted your self-scheduling system?

Jennifer Henderson, Henderson Search and Consulting

November 22, 2021 by John Ray

Minneapolis St. Paul Business Radio

Jennifer Henderson, Henderson Search and Consulting

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Jennifer Henderson, Henderson Search and Consulting (Minneapolis-St. Paul Business Radio, Episode 25)

As a recruiter with a focus on the professional services sector, Jennifer Henderson, President of Henderson Search and Consulting, has a front row seat to changes in the labor market. She refers to what she’s seeing as more of a “Great Reshuffling” than a “Great Resignation,” as individuals are redefining how they want to work and be treated. Jennifer reflects on the impact on employers, how they must adapt to retain talent, the role of a recruiter in the process, and much more. Minneapolis-St. Paul Business Radio is produced virtually by the Minneapolis St. Paul studio of Business RadioX®.

Henderson Search and Consulting

Henderson Search works hand-in-hand with you and your team on a customized approach to your open position from start to finish.

They go beyond sending resumes – they consult with you on how best to evaluate and onboard candidates for long-term success. Their approach is a proven process founded on 3 simple principles:

Assess carefully: thorough client intake and delivery of preliminary market research and findings.
Vet rigorously: comprehensive candidate research, interview and assessment process.
Recruit relentlessly: network, call, and interview until the best hire is made.

Website | LinkedIn

Jennifer Henderson, Founder and President, Henderson Search and Consulting

Jen is an attorney and founder of Henderson Search & Consulting.

She has been in recruiting and sales for 23 years. A serial entrepreneur, Jen specializes in helping small and midsize businesses grow through finding the best talent available in the marketplace. She serves a variety of industries in the B2B space with specialties in legal, consulting, and manufacturing. She places candidates in key roles across all functional areas including sales and marketing, legal, finance, and operations.

Jen finds her passion is working with business owners and leaders to help them make critical hires through a well-defined, proven process she has developed over 20 years.

Questions and Topics Discussed in this Episode

What employment-related trends are you seeing right now, nearly 2 years into the pandemic?
What can companies do to differentiate themselves and attract more candidates when hiring is competitive?
What mistakes do hiring companies make during the candidate search and hiring process? In other words, how do they avoid a bad hire?
What advice would you give to companies that are looking to engage a recruiter?
How can companies retain their best employees?
On the candidate side of the equation, why should happily-employed people get to know recruiters even when they’re not looking for a job?
What do you think the future holds for employers over the next 1-2 years?

Minneapolis-St. Paul Business Radio is hosted by John Ray and produced virtually from the Minneapolis St. Paul studio of Business RadioX® . You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Jeff Gartland, Relatient

November 19, 2021 by John Ray

Nashville Business Radio

Jeff Gartland, Relatient

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Jeff Gartland, Relatient (Nashville Business Radio, Episode 37)

Relieving the pain point of patient engagement with their healthcare provider is the focus for Relatient, especially with their recent merger with Radix Health. CEO Jeff Gartland shares how Relatient serves both patient and provider with a solution that involves scheduling, engagement, automation, and the multiple processes that go into successfully managing patient communication. Nashville Business Radio is produced virtually from the Nashville studio of Business RadioX®.

Relatient

Company Website | LinkedIn

Jeff Gartland, CEO, Relatient

Questions and Topics Discussed in this Episode

Can you share with us a little bit of your background and your role at Relatient?
Can you share a little bit more about your recent appointment as CEO and Relatient’s merger with Radix Health?
Can you share with us more about who Relatient is, what you do, and the technology behind your platform, specifically the scheduling options?
Why is it important for healthcare organizations to have patient engagement solutions?
What significant changes/benefits have you seen in healthcare systems and practices that have adopted your self-scheduling system?

Laura DiBenedetto, Author of The Six Habits

November 19, 2021 by John Ray

Business Leaders Radio

Laura DiBenedetto, Author of The Six Habits

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Laura DiBenedetto, Author of The Six Habits

After a phenomenally successful run building a marketing firm, Laura DiBenedetto retired at age 37. Contrary to what she expected, she found she was miserable, and she began searching for the keys to change her life. That search morphed into an extensive research project, the results of which Laura outlined in her book, The Six Habits. She joined host John Ray to discuss her journey, the book, the habits, and much more. Business Leaders Radio is produced virtually from the Business RadioX® studios in Atlanta.

The Six Habits

At nineteen, Laura founded Vision Advertising, a Massachusetts marketing firm. Over the years, the company grew to become a multi-award-winning agency with a solid reputation, millions in revenue, and national recognition. For nearly twenty years, Laura relentlessly pursued the highest of standards, defying tradition to be the first to bring many cutting-edge technologies to her clients. She is a well-known marketing thought-leader and educator in the area, responsible for educating many other marketing companies on new strategies and tools.

During her career at Vision Advertising, Laura accumulated 18 awards, including two Torch Awards from the Better Business Bureau and the Forty Under 40 Award at age twenty-three. She was frequently featured on TV and radio, most notably including multiple appearances on FOX News. Laura routinely gave speeches and led workshops for area business organizations, universities, and special interest groups like the Massachusetts Restaurant Association.

With a soft spot for ambitious college students (having been a very young entrepreneur herself), women’s issues, and animals, Laura always felt it was important to be a helper and a mentor in the community. She built many entrepreneur-education and internship programs and became the benefactor of a handful of local organizations dedicated to women’s abuse recovery and animal rescue services.

At thirty-seven, Laura retired as active CEO of Vision Advertising, turning over the reins to her successor, maintaining ownership of the company.

Right before her retirement, Laura was exhausted and depressed. She had made the disappointing discovery that no matter how much you love something; you can still get burnt out. This inspired her to take massive, motivated action and set out on a personal research project that changed her life, and subsequently many others. Laura’s research project resulted in a massive change in her own life, her energy level, physical health, emotional healing, and for the first time in years – genuine happiness. Laura sold her beloved home in Massachusetts and moved to Maui with her husband, and has been adventuring, sharing her ideas, and empowering others to find true happiness.

The astounding results of her research project resulted in findings that became The Six Habits.

Laura had uncovered the truth of happiness and what it really is. She further uncovered what habits are required for a truly happy life, and how to master those habits. The Six Habits is a book that teaches the importance of a constructive relationship with ourselves and provides specific instructions on developing mastery. The Six Habits is available as a paperback, ebook, and audio book at thesixhabits.com.

The powerful impact of The Six Habits seen in Laura’s own life, clients, and colleagues paved the way for “The Six Habits – 90 Day Habit Mastery” program, and “The Six Habits Coaching Framework” – both available now.

Laura is a TEDx speaker and is a guest on popular podcasts including “Wings of Inspired Business” and “Soul Powered.” She is an active blogger with an engaged blogging and social platform. She is available for speeches, guest-appearances on podcasts, TV, and radio, guest-appearances in magazines and online channels.

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Questions and Topics

Give a brief summary of your career to date and what led you to write your best-selling book, The Six Habits.
You retired from the business you had run for nearly 20 years. How did you go about rediscovering what you do next at 37?
You talk about a radical journey of self-discovery that followed your retirement and a search for purpose – what was the first step you took in this direction? How did you know where to start on your journey?
What was the catalyst that finally led you to pick up the pen write The Six Habits?
What do you believe is the single biggest challenge entrepreneurs face today?
For all those business women and men listening to this podcast – what is the one thing you recommend they do for themselves tomorrow that that has the potential to make a discernible difference both personally and by virtue of this, their business?

Business Leaders Radio is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. The show can be found on all the major podcast apps and a full archive can be found here.