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Donald Farrey on Eliminating Debt and Budgeting

July 21, 2025 by John Ray

Donald Farrey, Don the Money Man, LLC, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Donald Farrey, Don the Money Man, LLC, on North Fulton Business Radio with host John Ray

Donald Farrey on Eliminating Debt and Budgeting (North Fulton Business Radio, Episode 887)

Donald Farrey, a CPA and a Dave Ramsey Preferred Financial Coach, joins North Fulton Business Radio host John Ray to share how he helps high-income individuals and couples get out of debt, stay on top of their money, and stop living paycheck to paycheck, even when that paycheck is a big one.

After a long career in finance and real estate, a cancer diagnosis led Don to rethink his path. He now focuses on helping others avoid the stress and confusion that often come with money. In this episode, he explains how practical tools like the EveryDollar app and proven methods like the debt snowball can make a real difference.

Don also talks about common financial blind spots, how money can create tension in relationships, and why budgeting doesn’t mean giving up fun. If you’ve ever wondered why your income doesn’t seem to stretch as far as it should, this episode is for you.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Don Farrey works primarily with high-income individuals and couples to eliminate financial stress, reduce debt, and build a better future.
  • As a Dave Ramsey Preferred Financial Coach, Don uses proven tools like the debt snowball and EveryDollar budgeting app to help clients gain control.
  • Budgeting isn’t about depriving yourself; it’s about spending intentionally on what matters most.
  • Don emphasizes communication between couples as the foundation for financial success in marriage.
  • He helps clients identify and plan for “total cost of ownership” and avoid the cultural trap of keeping up with the Joneses.
  • Emergency funds and intentional planning protect against inevitable disruptions like job loss or illness.
  • Accountability is critical. Most people don’t need more information; they need a partner to help them follow through.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:35 Meet “Don the Money Man”
00:57 The Benefits of Renasant Bank
02:21 Don’s Financial Coaching Philosophy
05:00 Dave Ramsey’s Financial Principles
11:00 Budgeting Tips and Tools
13:01 Prioritizing Meaningful Experiences
14:09 Personal Stories and Financial Wisdom
16:14 The Problem with Excessive Spending
16:36 Marriage and Money: Navigating Financial Stress
17:24 Effective Budgeting and Communication
20:31 Planning for the Unexpected
23:01 When to Seek Financial Coaching
26:16 Success Stories and Practical Tips
29:42 Contacting Don the Money Man
31:10 Closing Remarks and Additional Resources

Donald Farrey, Don the Money Man, LLC

Donald Farrey is a CPA and Dave Ramsey Preferred Financial Coach who, after a distinguished career in real estate finance, transitioned to his true calling following his retirement in 2024 due to illness. Motivated by a lifelong passion for financial empowerment, he now dedicates his expertise to guiding individuals and families out of financial distress, equipping them with tools for lasting financial health.

With decades of hands-on experience in cost reduction, mortgages, purchasing vehicles, insurance decisions, and navigating special needs situations, Donald brings a wealth of practical knowledge to his coaching. His deep understanding of the unique challenges clients face allows him to offer tailored, compassionate guidance that supports confident financial decision-making and long-term security.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: budgeting, dave ramsey, Dave Ramsey coach, Donald Farrey, financial coaching, financial stress, John Ray, North Fulton Business Radio, personal finance

How to Fix a Broken Sales Process with Dean Nolley

July 21, 2025 by John Ray

How to Fix a Broken Sales Process with Dean Nolley, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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How to Fix a Broken Sales Process with Dean Nolley, on North Fulton Business Radio with host John Ray

How to Fix a Broken Sales Process with Dean Nolley (North Fulton Business Radio, Episode 886)

Many business owners know something is off in their sales, but they wait until growth stalls or declines before seeking help. By then, the problems have usually deepened. In this episode of North Fulton Business Radio, host John Ray sits down with Dean Nolley, founder of Sales Growth Imagination, to explore how companies can rebuild their sales process before it’s too late.

Dean shares the patterns he sees across B2B companies of all sizes: missing sales structure, underused CRMs, founder bottlenecks, and a lack of meaningful sales activity tracking. He explains why a solid sales process is not just a set of steps but a system that connects strategy, people, and technology in a way that supports long-term growth.

Dean also breaks down what makes a sales process repeatable, how to make CRM dashboards actually useful, and how to shift from reactive fixes to proactive leadership. Whether you’re doing all the selling yourself or struggling to scale a sales team, Dean offers a roadmap grounded in experience, not theory.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Most companies wait too long to address sales issues, often after growth has already stalled or reversed.
  • A missing or undocumented sales process is one of the most common and costly problems.
  • Founders who stay in the sales role too long become a bottleneck for growth and scalability.
  • Many businesses have CRMs in place but fail to use them effectively, especially for forecasting and accountability.
  • The right sales process connects strategy, people, and tools in a way that drives consistent results.
  • A repeatable sales system makes onboarding new reps faster and reduces dependency on individual talent.
  • Tracking lead indicators—early-stage activities—is essential for long-term revenue health.
  • A working CRM should reflect what matters most to owners, whether that’s gross margin, deal velocity, or pipeline strength.
  • Dean’s approach involves hands-on implementation, not just advice—he builds systems that last beyond his engagement.
  • Fixing sales is not about chasing quick wins. It’s about laying the groundwork for sustainable, confident growth.

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:47 Meet Dean Nolley: Sales Growth Expert
02:48 Dean’s Journey: From Kodak to Sales Consulting
06:27 Common Sales Challenges and Solutions
11:03 The Importance of CRM and Sales Processes
19:53 Hiring and Managing Sales Teams
26:18 Success Stories and Client Testimonials
31:19 Closing Remarks and Additional Resources

Dean Nolley, Sales Growth Imagination

Dean Nolley, Sales Growth Imagination
Dean Nolley, Sales Growth Imagination

Dean Nolley is a senior sales leader with more than 30 years of experience driving business growth and profitability. He has an impressive record of scaling up sales teams and improving revenue for organizations of all sizes.

With his collaborative approach, Dean structures partnerships for mutual success and a shared sense of accomplishment. His experience includes corporate leadership, a Silicon Valley start-up, and multiple VC/PE-backed portfolio companies, while starting and successfully selling his own company, Digital Imagination.

Thus, Dean is walking down memory lane with supporting small businesses, as he has successfully walked the walk as a small business founder and owner. Dean has certifications in OMG (Objective Management Group), CSL (Certified Sales Leader), and AI Certified (Business Transformation, AI in the Sales Process, and AI Sales Tools).

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: crm, CRM system, Dean Nolley, John Ray, North Fulton Business Radio, Sales, sales consulting, sales process, Sales Process Engineering, sales processes, sales teams

Renée Puvvada on How to Revive a Dead Book and Sell Thousands

July 18, 2025 by John Ray

Renée Puvvada on How to Revive a Dead Book and Sell Thousands, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Renée Puvvada on How to Revive a Dead Book and Sell Thousands, on North Fulton Business Radio with host John Ray

Renée Puvvada on How to Revive a Dead Book and Sell Thousands (North Fulton Business Radio, Episode 885)

Most business professionals think writing a book will catapult their visibility and lead to instant credibility and clients. But what happens when the book flops? Renée Puvvada, founder and CEO of Smokin’ Hot Books, joins host John Ray to reveal why most books don’t sell and how to fix them.

Renée shares the exact five-step strategy she used to take her own book from flop to 10,000+ copies sold and $120,000+ in revenue. Whether you’ve written a book already or are thinking about it, this conversation will change how you think about titles, Amazon listings, reviews, and the true business value of a well-positioned book.

Don’t miss this practical, myth-busting conversation that every author-entrepreneur needs to hear.

SPECIAL OFFER for North Fulton Business Radio listeners: if you’re ready to turn your book into a high-performing sales machine, follow this link.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • The harsh truth: Most self-published books sell fewer than 250 copies in a lifetime.
  • Success isn’t about the writing. It’s about positioning. A book isn’t just about something; it must be for someone.
  • Your Amazon listing is your real storefront. A professional, conversion-driven Amazon profile (not just a cover and short blurb) is essential.
  • 100 reviews is the magic number. Social proof makes or breaks a book’s credibility.
  • Relaunching works. You can fix a “dead” book by reworking your title, cover, and launch strategy.
  • Use podcasting like a modern book tour. A coordinated podcast release strategy can replicate the buzz of a national launch.
  • Even niche books can thrive. Renée sold 10,000+ copies of a rainwater harvesting guide—a masterclass in targeting.

Topics Discussed in this Episode

00:00 Introduction and Welcome
02:12 Meet Renée Puvvada: Founder of Smoking Hot Books
03:31 Renee’s Journey to Success
05:33 The Struggles and Breakthroughs
10:17 Understanding Your Target Audience
15:02 Creating a Strong Amazon Profile
18:46 Relaunching and Revamping Your Book
19:47 The Power of a Successful Book Launch
20:09 The Importance of Reviews
23:13 James Clear’s Podcast Strategy
24:45 Planning Your Podcast Tour
28:14 Resurrecting a Dead Book
36:00 Success Stories and Client Testimonials
37:36 Final Thoughts and Offers

Smokin’ Hot Books and Renée Puvvada

Smokin’ Hot Books is a boutique publishing and marketing consultancy created and led by Renée Puvvada. As founder and CEO, Renée Puvvada is central to the company’s mission: empowering entrepreneurs, business owners, and thought leaders to turn their stories and expertise into influential business books. With her background in book marketing and entrepreneurship, Renée developed proprietary processes like the Viral Book Formula and the Lightning Book Launch Method. These strategies focus on rapidly transforming client ideas into professionally written, designed, and launched books, often within a fast six-month timeline, while ensuring every project is tailored to build authority, drive lead generation, and leave a lasting impact.

Renée’s leadership ensures that Smokin’ Hot Books delivers end-to-end support: from story development and ghostwriting through to editing, design, and public launches. Her approach goes beyond traditional publishing. By leveraging high-touch services and a handpicked team of publishing experts, Renée works directly with clients to establish their credibility, deepen audience engagement, and strategically position their book as a driver for business growth. Her personal reputation for results-driven book launches is integral to Smokin’ Hot Books’ standing as a trusted partner for driven professionals looking to scale their influence and business opportunities.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Amazon, book marketing, book publishing, business books, dead books, James Clear, John Ray, North Fulton Business Radio, Renée Puvvada, Smokin' Hot Books

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership

July 17, 2025 by John Ray

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership, on Family Business Radio with host Anthony Chen
Family Business Radio
Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership
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Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership, on Family Business Radio with host Anthony Chen

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership (Family Business Radio, Episode 66)

In this episode of Family Business Radio, host Anthony Chen welcomes four dynamic women whose work spans business law, cybersecurity, senior hair salon services, and leadership coaching but whose stories are deeply rooted in family, legacy, and personal mission.

  • Katie Moore, founder of Katherine Moore Law, LLC, shares how childhood exposure to trademark law shaped her path and why intellectual property is essential for growing businesses.

  • Sonal Chandler, founder of Minerva Consulting, opens up about the loss of her father, her pivot from corporate cybersecurity to entrepreneurship, and how small businesses can proactively protect themselves in an age of AI threats.

  • Diamond Ford, founder of Don’t Touch My Hair by Hollywood, shares her journey from childhood beauty salons to creating a luxury experience for seniors, reminding us that dignity and care never grow old.

  • Teresa Caro, founder of Liminist, explains how she helps business owners, and particularly family-led businesses, navigate growth plateaus, generational succession, and team dynamics to build something that lasts.

This episode, spanning from trademarks to transitions, is brimming with practical wisdom and heartfelt insight. Whether you’re building a business, protecting a legacy, or redefining success, these stories will stay with you.

Anthony concludes the show with thoughts on crafting a legacy of memories, reminding us that you can’t buy time or memories.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Key Takeaways from This Episode

Katie Moore, Katherine Moore Law, LLC

  • Trademarks protect the identity, value, and recognition your business builds, not just your logo.
  • You don’t have to wait to register. “Intent to use” filings can reserve your rights as you grow.
  • Descriptive names are weak trademarks; creative, distinctive names offer stronger protection.

Sonal Chandler, Minerva Consulting

  • Small businesses are attractive targets for hackers due to limited cybersecurity defenses.
  • Basic protections like strong passwords, multi-factor authentication, and staff training go a long way.
  • Don’t just chase AI tools. Focus on how they fit your business strategy and strengthen operations.

Diamond Ford, Don’t Touch My Hair by Hollywood

  • Seniors want luxury, dignity, and routine in their grooming just like anyone else.
  • Salon environments using nostalgic music and décor create healing, memory-rich experiences for aging clients.
  • Stories from elders—like a 110-year-old who said “right now” is the best time to be alive—remind us to live gratefully and stay present.

Teresa Caro, Liminist

  • Founders often become the bottleneck to growth when they don’t shift leadership mindsets.
  • Succession planning can take seven or more years. Start before you feel “ready.”
  • Build a business that can thrive without you; systems and strategy matter more than solo effort.

Anthony Chen, Lighthouse Financial and Host, Family Business Radio

  • True legacy means living without regret—making memories, not just money.
  • Overworking can cost you the life experiences you’re working so hard to afford.
  • “You can’t buy time or memories”—use your success to support the life you want to live now.

Katie Moore, Katherine Moore Law, LLC

Katie Moore, Katherine Moore Law, LLC
Katie Moore, Katherine Moore Law, LLC

Katie Moore is an attorney specializing in corporate law, contracts, and trademarks. With a focus on helping business owners protect and grow their enterprises, Katie guides her clients through the legal requirements and best practices that can help them achieve their goals.

In her trademark practice, Katie assists clients in safeguarding their brand identities. Katie’s passion lies in empowering businesses to establish and maintain strong legal foundations for the brands they have worked so hard to build.

Katie’s approach to law is characterized by her dedication to providing personalized attention and tailored solutions to each client’s unique needs.

Katie is a graduate of the University of Georgia and Catholic University in Washington, DC.

Website | LinkedIn

Sonal Chandler, Minerva Consulting

Sonal Chandler, Minerva Consulting
Sonal Chandler, Minerva Consulting

Sonal Chandler is the founder and CEO of Minerva Consulting, a woman-owned business based in Alpharetta, GA. Minerva helps small and mid-sized organizations strengthen their cybersecurity posture and harness the power of AI with clarity and confidence. Her firm specializes in cyber risk management and AI readiness & integration, bridging strategy, implementation, and education to make complex technology feel actionable.

With over 20 years of experience in technology consulting, Sonal’s background spans Fortune 500 enterprises, boutique firms, and high-growth startups. She is the host of the Minerva Meets podcast and author of the Mind Spark blog, where she explores how AI and cybersecurity are shaping the future of work.

Sonal holds a Master’s in Information Technology from AIU and a Bachelor of Science in Marketing and Management from the University of South Carolina. Outside of work, she enjoys hiking, kayaking, cooking, watching sports, especially football, and traveling. Her favorite role of all is being a mother and role model to her two young daughters.

Website | LinkedIn

Diamond Ford, Don’t Touch My Hair by Hollywood

Diamond Ford, Don’t Touch My Hair by Hollywood
Diamond Ford, Don’t Touch My Hair by Hollywood

Diamond Ford is the visionary founder and CEO of Don’t Touch My Hair by Hollywood, a luxury salon management company revolutionizing beauty care within senior living communities. With nearly a decade of experience specializing in beauty services for seniors, Diamond has built a brand rooted in dignity, consistency, and elevated self-care.

Don’t Touch My Hair by Hollywood is a salon management company delivering luxury pampering and grooming services to senior living communities. Infused with Old Hollywood charm from iconic starlet imagery to the intentional use of music therapy featuring classic jazz, soul, and swing, they create an experience that restores dignity, evokes joy, and celebrates legacy. Through exclusive memberships, they provide not just beauty care but a place to gather, feel seen, and be treated. The team takes pride in serving with excellence, compassion, and purpose, making every appointment a moment of care, connection, and confidence.

In addition to her leadership in salon management, Diamond is a certified trichologist, a specialist in the study of hair loss. Her work blends science, beauty, and heartfelt service to restore dignity, confidence, and personal style to aging adults. She is known for building a brand that marries glamor with purpose and for mentoring other women in business through her journey as a wife, mother, and entrepreneur.

Website | LinkedIn

Teresa Caro, Liminist

Teresa Caro, Liminist
Teresa Caro, Liminist

Teresa Caro is the founder and CEO of Liminist, where she utilizes her proprietary LIMINAL methodology—Learn, Investigate, Measure, Innovate, Navigate, Adapt, Lead—to catalyze growth and elevate performance among C-suite executives, senior leaders, and high-potential teams.

With over twenty years of leadership experience in complex environments, Teresa is recognized for her strategic acumen and empathetic, grounded style. Her career includes award-winning work across sectors like CPG, retail, fintech, and B2B SaaS, and she has held notable leadership roles at organizations such as Razorfish, Engauge (acquired by Publicis), and Atlanticus. Her expertise lies in guiding organizations through acquisitions and digital transformations, consistently building strong foundations for success.

Teresa’s commitment to developing future leaders extends beyond her executive coaching, as she serves as a mentor coach for initiatives such as OnBoard and the UGA Digital Marketing Competition. She is a co-author of The Purpose Playbook, which promotes purpose-driven leadership. Teresa’s credentials include an MBA from Georgia State, executive coach certifications from CEC and ICF, and specialized expertise in assessment tools and mental fitness. A devoted golfer and yoga enthusiast, Teresa exemplifies the balance of professional drive and personal fulfillment, encouraging clients to do the same.

Website | LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Follow this link to access the complete show archive of Family Business Radio.

Tagged With: AI, Anthony Chen, business law, contracts, corporate law, cyber risk management, cybersecurity, Diamond Ford, Don’t Touch My Hair by Hollywood, executive coach, executive coaching, Family Business, Family Business Radio, hair salon, Katherine Moore Law LLC, Katie Moore, Liminist, Minerva Consulting, senior salon services, Sonal Chandler, Teresa Caro, trademarks

Passing Down Values in the Family Business, with Anthony Chen, Host of Family Business Radio

July 17, 2025 by John Ray

Passing Down Values in the Family Business, with Anthony Chen, Host of Family Business Radio
Family Business Radio
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Passing Down Values in the Family Business, with Anthony Chen, Host of Family Business Radio

Passing Down Values in the Family Business, with Anthony Chen, Host of Family Business Radio

Family Business Radio host Anthony Chen references a poignant scene from the movie Inception to underscore the significance of sustaining and passing down family values in the business.

Anthony’s commentary was taken from this episode of Family Business Radio. Family Business Radio is underwritten by Anthony Chen with Lighthouse Financial Network.

Transcript

Then, as we’re closing out the show with what’s called Anthony’s Financial Corner here, that’s going to be really hard for me to top these two. So I guess I would just piggyback on the answers with a little bit of a twist, as Andrea was sharing her insights when it comes to the children having their own individual identity and defining the financial planning corner and having that succession discussion.

I can’t help but heaing that, I’m going to steal or probably butcher the line from the movie for those who might be familiar with a movie called Inception at the very end. Where the son was in that kind of hospital deathbed of his father, and he took out that picture and he took out that little flower pinwheel.

And the line was, Yes, I know I’ve disappointed you because I can’t be you. To which the fake father responded by saying, I’m disappointed because you tried. So as a part of World Wisdom for the next gen, your parents are your parents, but as you are running and finding your values, the values that you’re going to hold could be work ethic, could be doing the right thing always, no matter what the cost for the client or something that’s very critical to the family itself that makes the family business successful.

That doesn’t always have to be translated to the exact same business. It could go from plumbing to let’s say HVAC or maybe mechanic work or maybe your law work. But if the absolute value of the family is a strong work ethic, you can have the same strong work ethic in other fields. But it’s got to be a passion that the next generation has passion for.

So if the conversation, again, comes down to communication, what the values are, it could simply be a shift of selling family business, a.) Pass that torch to someone else who will share that same value for business and give the next gen having that same value to a new business venture or business b.), doesn’t have to be the exact same thing, so expand one’s mind when preserving family value and a real asset.

Net worth is the value itself. That’s something no attorney, no accountant, not even myself, the financial planner, can really do the hard job of, that’s going to be a conversation that comes of communication. Values from parents or grandparents to the next generation. Thank you for listening in to Family Business Radio.

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Business Succession, core values, core values partner, Family Business, Family Business Radio, succession

100 Proven Ways to Acquire and Keep Clients for Life with Richard Weylman

July 16, 2025 by John Ray

100 Proven Ways to Acquire and Keep Clients for Life with Richard Weylman, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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100 Proven Ways to Acquire and Keep Clients for Life with Richard Weylman, on The Price and Value Journey podcast with host John Ray

100 Proven Ways to Acquire and Keep Clients for Life with Richard Weylman (The Price and Value Journey, Episode 139)

In this compelling episode of The Price and Value Journey, host John Ray interviews Richard Weylman, international bestselling author of 100 Proven Ways to Acquire and Keep Clients for Life. Despite being orphaned at age 6 and living in 19 foster homes, Richard became an award-winning sales leader at Rolls Royce and helped grow the Robb Report from inception to a record liquidity event.

Richard shares powerful insights on building lasting client relationships during what he calls “the great reevaluation,” a time when 25% of people are switching service providers because they feel taken for granted. Learn why satisfied clients aren’t enough anymore, how small word changes can transform your business, and practical tactics for turning clients into loyal advocates through personalized experiences.

Key topics include transforming your CRM into a CXM (Customer Experience Management system), the power of empathetic communication, why you should send thank-you notes for rejections, and how to create remarkable experiences that generate word-of-mouth referrals. Richard also reveals the one question he wishes he’d get asked more often and shares real-world examples from companies like Chewy, Bergdorf Goodman, and his own consulting practice.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Key Takeaways from this Episode

  • “The Great Reevaluation”: 25% of people are switching service providers because they feel taken for granted, creating opportunities for relationship-focused professionals.
  • Satisfied ≠ Loyal: Satisfied customers are “loyal neutral,” with 20–30% willing to leave for better options. Therefore, you need delighted advocates.
  • Words Matter: Simple changes like “feel welcome to call” instead of “feel free to call” create emotional connections and set you apart.
  • Transform Your CRM: Convert your Customer Relationship Management system into a Customer Experience Management (CXM) system with personal details about clients’ interests and preferences.
  • Thank You for “No”: Send gracious thank-you notes when prospects reject you. It positions you for future opportunities when timing improves.
  • Personalize Everything: Use client data to create tailored experiences, from birthday reminders to interest-based invitations and communications.
  • Focus on “How”: People don’t implement advice because they’re not told HOW. Provide specific, actionable steps rather than just concepts.
  • Build Remarkable Experiences: Create experiences worth talking about. This drives word-of-mouth marketing more effectively than traditional advertising.
  • The Power of Stories: Everyone has a story. Ask about it, listen to it, and remember it to build deeper emotional connections.
  • Relationship Marketing: In an AI-driven world, the human touch becomes even more valuable. Use technology to enhance, not replace, personal relationships.

Topics Discussed in this Episode

00:00 Introduction to Richard Weylman
00:50 Richard’s Early Life and Epiphany
07:52 The Great Reevaluation in Professional Services
11:56 Building Emotional Connections with Clients
18:31 The Power of Words in Client Relationships
25:18 From Satisfied Clients to Loyal Advocates
31:53 The Donut Story
32:44 Building Client Advocacy
33:14 The Bergdorf Goodman Experience
36:50 Transforming CRM to CXM
41:54 The Power of Personalized Marketing
49:15 The Importance of Implementation
56:14 Final Thoughts and Contact Information

Richard Weylman

Richard Weylman
Richard Weylman

Orphaned at age 6, Richard Weylman lived in nineteen foster homes and attended eleven different schools. Rather than becoming a victim of those circumstances he overcame them and has had remarkable business success, including going from being an award-winning general sales manager of Rolls Royce to heading sales and marketing for The Robb Report, A Magazine for the Luxury Lifestyle, from its inception until its record liquidity event.

A Hall of Fame-inducted keynote speaker, Richard has also been inducted into the Customer Experience Hall of Fame for his legendary work helping brands engage with their customers and retain them.

Richard is the author of three international bestsellers, the latest of which, 100 Proven Ways to Acquire and Keep Clients for Life, was the #1 New Release in Marketing and Consumer Behavior and #1 in Customer Relations on Amazon. The book was also been selected by Forbes editor Shep Hyken as a Top Ten Business Book for 2024, and was named the Outstanding Work of Literature award for 2024 by Bookpal. It is available on Amazon or at your favorite bookstore.

Finally, Richard is a Horatio Alger nominee for his philanthropic work on behalf of orphans and widows.

Website | LinkedIn

About The Price and Value Journey Podcast

The Price and Value Journey is a show for expert-service professionals who want more than formulas and quick fixes. If you’re a solo or small-firm provider—consultant, coach, attorney, CPA, or fractional executive—you know the real work of building a practice goes far beyond pricing. It’s about finding clarity, showing up with confidence, and learning how to express the full value of what you do in ways that clients understand and appreciate.

The Price and Value Journey Podcast with host John RayHosted by John Ray, business advisor and author of The Generosity Mindset, this podcast explores the deeper journey behind running a services business: how you think about your work, how you relate to clients, and how you sustain a business that’s not only profitable but deeply fulfilling. Yes, we talk pricing, but we also talk mindset, business development, trust, empathy, positioning, and all the intangible ingredients that make a practice thrive.

With solo episodes and conversations featuring thoughtful guests, The Price and Value Journey is a companion for professionals who are building something meaningful. Produced in partnership with North Fulton Business Radio, LLC, an affiliate of Business RadioX®, the podcast is accessible on all major podcast platforms. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 880 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver outstanding value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: Bergdorf Goodman, client advocacy, client relationships, client service, customer service, emotional connections, excellence in customer service, John Ray, marketing professional services, personalized marketing, professional services, Richard Weylman, Rolls Royce, The Price and Value Journey, The Robb Report

How Mentorship Transforms: Five Men by Dave Schmit

July 15, 2025 by John Ray

How Mentorship Transforms: Five Men by Dave Schmit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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How Mentorship Transforms: Five Men by Dave Schmit, on North Fulton Business Radio with host John Ray

How Mentorship Transforms: Five Men by Dave Schmit (North Fulton Business Radio, Episode 884)

What happens when you reflect on the people who shaped your character, not just your career?

Dave Schmit, principal of Schmit + Associates and author of Five Men: The Transformative Power of Mentorship, joins host John Ray for a moving conversation about the mentors who changed his life. From his father and a high school baseball coach to a faith leader who walked with him through unimaginable grief, Dave shares how each man left a lasting imprint. Their influence continues to guide his work, his family, and his approach to leadership.

This episode is not about business tips. It is about legacy. It is about the quiet power of showing up for someone else. Dave’s book is an invitation to reflect on the mentors in your own life and the person you could become for someone who needs you.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Mentorship is built over time: Dave’s mentors spanned decades and shaped every part of his life—vocational, personal, and spiritual.
  • Mentors speak hard truths: The most meaningful guidance often comes in the form of tough love, delivered with care.
  • Mentorship vs. coaching: Unlike coaching, true mentorship is grounded in long-term relationships and mutual respect.
  • Anyone can be a mentor: teachers, bosses, priests, parents; many roles can become mentoring relationships when trust and consistency are present.
  • Mentorship can heal division: Dave and his book’s preface writer, Egbert Perry, highlight how mentorship fosters understanding in a divided world.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:51 Guest Introduction: Dave Schmit
02:23 Dave Schmit’s Background and Career
03:29 The Inspiration Behind Five Men
06:53 Mentorship Stories and Lessons
09:18 The Importance of Long-Term Mentorship
12:09 Personal Stories: Lessons from Dad
17:12 Truth Tellers: The Role of Mentors
17:50 A Career in Development
18:35 Meeting Fred Fisher
19:39 Building Connections
22:08 A Personal Story of Loss and Faith
24:26 The Importance of Mentorship
26:52 Encouraging Young People to Seek Mentors
28:56 How to Be a Better Mentor
30:29 Final Thoughts and Book Information
34:17 Closing Remarks and Announcements

Dave Schmit

Dave Schmit, Author of Five Men: The Transformative Power of Mentorships
Dave Schmit, Author of Five Men: The Transformative Power of Mentorships

Dave Schmit is a seasoned real estate developer, entrepreneur, and mentor dedicated to building communities and future leaders.

As the founder of Schmit + Associates, he has helped shape walkable, experience-driven developments across Georgia.

Outside of business, Dave is passionate about mentorship, leadership, and faith, drawing from his experiences as an athlete, coach, and community leader.

Five Men is his debut book, sharing the invaluable lessons he learned from the mentors who shaped his life. His mission is to inspire others to recognize, appreciate, and become mentors in their communities.

LinkedIn | Amazon

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Author, Beyond Computer Solutions, Coaching, community leader, Dave Schmit, Egbert Perry, Five Men, John Ray, mentoring, Mentors, mentorship, North Fulton Business Radio, renasant bank, Schmit+Associates

Hard Truth from Atlanta Home Builders: ‘We Can’t Build What People Need’

July 10, 2025 by John Ray

Hard Truth from Atlanta Home Builders: 'We Can't Build What People Need', with Corey Deal, Greater Atlanta Home Builders Association, and Jordon Tench, O'Dwyer Properties, on the North Fulton Voices podcast
North Fulton Studio
Hard Truth from Atlanta Home Builders: 'We Can't Build What People Need'
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Hard Truth from Atlanta Home Builders: 'We Can't Build What People Need', with Corey Deal, Greater Atlanta Home Builders Association, and Jordon Tench, O'Dwyer Properties, on the North Fulton Voices podcast

Hard Truth from Atlanta Home Builders: ‘We Can’t Build What People Need’ (North Fulton Voices, Episode 12)

In this episode of North Fulton Voices, Nancy Diamond and Kathy Swahn of the North Fulton Improvement Network sit down with Corey Deal of the Greater Atlanta Home Builders Association and Jordon Tench of O’Dwyer Properties for a candid conversation about the rising costs, regulations, and resistance that are holding back housing in North Fulton and beyond.

Corey and Jordon pull back the curtain on how zoning delays, impact fees, and well-meaning but counterproductive regulations are creating a perfect storm—one that’s pushing out local builders and making it nearly impossible to deliver housing that everyday workers can afford.

They talk about what’s changed since the Great Recession, why even flat growth is a win in today’s market, and how good intentions at the local government level often result in bad policy outcomes. This conversation highlights the growing disconnect between the homes our communities need and what builders are actually able to deliver.

If you’ve ever wondered why new homes seem unaffordable, why it takes years to break ground, or why builders keep leaving certain areas behind, this episode will provide the answers.

North Fulton Voices is presented by the North Fulton Improvement Network. The show series is proudly sponsored by John Ray Co. and North Fulton Business Radio, LLC.

Key Takeaways from this Episode

  • North Fulton remains critically undersupplied, with housing inventory well below what’s considered a balanced market.
  • Costs to build have soared, and new regulations alone are adding $100,000 or more to the price of a typical single-family home.
  • Permitting and development timelines now stretch up to seven years, a delay that favors large national builders and edges out smaller, local firms.
  • Local governments often want the jobs that growth brings but resist the new rooftops needed to house that workforce.
  • Square footage minimums, density restrictions, and tree ordinances contribute to affordability challenges, especially for entry-level housing.
  • Both guests call for earlier collaboration with builders, more flexible zoning, and a willingness to rethink what affordability actually means.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Voices
00:59 Introducing the Guests, Corey Deal and Jordon Tench
01:25 Housing Market Data Overview
02:28 Corey Deal: Greater Atlanta Home Builders Association
03:43 Jordon Tench: O’Dwyer Properties
06:06 Challenges in Home Building
06:40 Impact of Regulations and Tariffs
11:50 Zoning and Permitting Issues
20:25 Investor Uncertainty and Market Differences
21:49 Challenges with Municipalities and Staff Turnover
22:45 Building Trust and Advocacy Efforts
24:42 Development Guide and Housing Affordability
27:08 Impact Fees and Legislative Actions
31:30 Accessory Dwelling Units (ADUs) and Density
35:42 Final Thoughts and Call to Action

Corey Deal, Greater Atlanta Home Builders Association

Corey Deal, Greater Atlanta Home Builders Association, on the North Fulton Voices podcast
Corey Deal, Greater Atlanta Home Builders Association

Corey Deal is the Executive Officer of the Greater Atlanta Home Builders Association.

The Greater Atlanta Home Builders Association is a not-for-profit professional trade association founded in 1945, dedicated to promoting, protecting, and preserving the home building industry as a vital economic force in the Atlanta area. It is one of over 800 local home builder associations in the United States and is affiliated with both the Home Builders Association of Georgia and the National Association of Home Builders. The association’s membership includes builders, remodelers, developers, trade contractors, manufacturers, suppliers, financial institutions, real estate companies, and professional service providers of all sizes.

The organization focuses on advocacy, education, networking, and community service, working to ensure an economically viable building environment and to promote public policy solutions that benefit both the housing industry and the community. It provides its members with valuable services and products aimed at increasing profitability, professionalism, and consumer value. The association also offers educational programs, certification opportunities, and supports charitable initiatives such as HomeAid Atlanta, which helps build and renovate housing for homeless families and individuals in Georgia.

Website

Jordon Tench, O’Dwyer Properties

Jordon Tench, O'Dwyer Properties, on the North Fulton Voices podcast
Jordon Tench, O’Dwyer Properties

Jordon Tench is the Land Development Manager of O’Dwyer Properties.

O’Dwyer Properties, operating as O’Dwyer Homes, is a local, family-owned and operated certified professional home builder based in Atlanta. Founded in 1992 by Dan O’Dwyer, the company has built more than 2,300 new homes and communities throughout the Atlanta area, maintaining a strong reputation for quality construction, energy efficiency, and customer satisfaction.

O’Dwyer Homes distinguishes itself by offering personalized, semi-custom homes and townhomes, with architectural styles including craftsman, traditional, and farmhouse exteriors paired with spacious, open-concept interiors. TThe company is recognized as Atlanta’s only local Energy Star-certified new home builder, ensuring its homes meet rigorous standards for energy efficiency, comfort, and durability.

O’Dwyer Properties is committed to delivering value and quality, providing a one-year builder warranty on materials and workmanship, as well as a ten-year structural warranty. The company is actively involved in industry organizations and community initiatives, with its leadership earning accolades such as “Builder of the Year” from the Greater Atlanta Home Builders Association and “Builder Captain of the Year” from HomeAid Atlanta.

Website

North Fulton Improvement Network

The North Fulton Improvement Network (NFIN) is a think tank made up of community leaders from various sectors, focused on missing middle housing and the livability challenges confronting North Fulton. Its members come from the six cities constituting the northern half of Fulton County, Georgia—Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs—and are working to address the widespread yet little-known financial vulnerability across the region. With stakeholders from sectors including business, nonprofit, faith, government, and citizens, NFIN centers their work on five areas of impact, seeks to educate the public about these issues, builds a network of individuals and organizations with innovative private and public solutions, and connects resources to those in need.

The leadership team of NFIN is Jack Murphy, Nancy Diamond, and Kathy Swahn.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Nancy Diamond

Nancy Diamond

Nancy Diamond is a Project Manager with Schmit & Associates, a real estate development firm, creating town center revitalization in communities all around the metro area.

Nancy served 8 years as a Roswell City Council Member, including a term as Mayor Pro Tem, with liaison positions with Community Development, Transportation, Recreation & Parks, and Public Safety.

In addition to her work with the North Fulton Improvement Network, Nancy has been active in area non-profit organizations, including board leadership positions in the STAR House Foundation, WellStar North Fulton Hospital, and the Roswell Rotary Club.

A native of Atlanta and a 42-year North Fulton resident, Nancy worked at Turner Broadcasting in the early years of CNN, then became a freelancer in sports television graphics. While raising her two daughters, she worked from home, first developing a corporate gift service and later as a mortgage loan originator.

Nancy and her husband, Glenn, now relish the role of grandparents to 8-year-old Owen.

LinkedIn

Kathy Swahn

Kathy Swahn, President Emeritus, The Drake House
Kathy Swahn

Kathy has resided in the North Fulton area for almost 45 years. She has watched the community evolve from what was “unincorporated Fulton County” to a six-city bustling suburban community. Her history has been characterized by a focus on children: she was a stay-at-home mother who raised two daughters, she spent years in leadership roles in school PTAs and Girl Scouts, the National Charity League, the North Fulton Council of PTAs, and she served as chair of the Superintendent’s Advisory Council.

Kathy transitioned back to work by jumping into the non-profit world. She joined the team at North Fulton Community Charities, running their Holiday Program, becoming Development Director and successfully managing the $3 million capital campaign for their Elkins Road location. Along the way, she also served on the DFACS Board and chaired the board of the Fulton County Continuum of Care for four years.

After having the opportunity to join in the Greater North Fulton Chamber of Commerce Leadership Program, Kathy was surrounded with a dynamic group of folks who worked to create The Drake House. Since 2004, she served as board chair for the first four years, executive director for nine years, and is now retired. Over those years, The Drake House served over 500 single mothers with over 1,000 children and grew the assets of the organization to over $4 million.

Kathy continues to serve The Drake House on the Advocacy Committee, along with her work for NFIN.

She spends much of her time traveling to the DC area, where her children and grandchildren reside.

LinkedIn

About North Fulton Voices

While North Fulton County is one of the most desirable places to live in the United States, the region faces a growing crisis: a severe shortage of housing options for middle-income employees, particularly essential workers such as first responders and teachers. North Fulton Voices, presented by the North Fulton Improvement Network, is the go-to source for in-depth analysis and discussion of missing middle housing and the livability challenges confronting North Fulton. Listen as we understand the implications of this problem, explore innovative solutions, and examine why providing these housing options is vital for North Fulton’s future.

The show series is sponsored and offered as a service to the community by John Ray Co. and the North Fulton affiliate of Business RadioX®.

Sponsor for North Fulton Voices: John Ray and North Fulton Business Radio, LLC

The North Fulton Voices show series is proudly sponsored by John Ray Co. and the North Fulton affiliate of Business RadioX®.

John Ray
John Ray

John Ray is a podcast show host and producer and owns North Fulton Business Radio, LLC, the North Fulton (Georgia) affiliate of Business RadioX®.

John also operates his own business advisory practice, Ray Business Advisors. John’s services include advising solopreneur and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the #1 nationally best-selling book, The Generosity Mindset:  A Journey to Business Success by Raising Your Confidence, Value, and Prices.

John is the host of North Fulton Business Radio and The Price and Value Journey. North Fulton Business Radio, the longest-running podcast in the North Fulton region of Georgia, features a wide range of business and community leaders. The Price and Value Journey is devoted to solo and small firm professional services providers, and covers issues such as pricing, value, and business development.

Tagged With: Atlanta home builders, Atlanta residential real estate, Corey Deal, Greater Atlanta Home Builders Association, housing affordability, housing crisis, housing policy, Jack Murphy, Jordon Tench, Kathy Swahn, local zoning restrictions, Nancy Diamond, North Fulton Improvement Network, North Fulton Voices, O'Dwyer Properties, planning and zoning, workforce housing, zoning

The Transformational Work of the STAR House Foundation

July 10, 2025 by John Ray

The Transformational Work of the STAR House Foundation, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
The Transformational Work of the STAR House Foundation
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The Transformational Work of the STAR House Foundation, on North Fulton Business Radio with host John Ray

The Transformational Work of the STAR House Foundation (North Fulton Business Radio, Episode 883)

In Roswell, Georgia, hundreds of children face steep challenges outside the classroom. Those challenges don’t stop when the school day ends. That’s where the STAR House Foundation comes in.

In this episode of North Fulton Business Radio, host John Ray speaks with Windy Nicholson, Maureen Curtis, and Alejandra Torchia of the STAR House Foundation, a nonprofit that provides free, on-site afterschool programs for underserved children at Title I elementary schools. These programs offer more than academic help. They provide character development, emotional support, healthy snacks, and consistent encouragement from trusted adults.

A $1,000 donation funds a full year of support for one child. Many former students are now returning as volunteers, educators, and even board members. Their “32 STARS for 32 Years” campaign aims to raise $32,000 to expand the mission and reach even more children.

If you believe every child deserves a strong start and a real chance to thrive, this conversation will show you what that looks like in action.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Early intervention matters: Reading proficiency by third grade is a strong predictor of long-term academic success. STAR House helps students build that foundation.
  • On-campus access: STAR House operates after school in Title I schools at no cost to families, with a six-to-one student-to-coach ratio.
  • A full-circle model: Former students are now volunteers, educators, and board members—proof of long-term transformation.
  • High-impact giving: Just $1,000 supports a child for an entire year of afterschool care, tutoring, and personal development.
  • Community powered: STAR House depends on individual donors, sponsors, volunteers, and corporate partners to fulfill its mission.
  • Current campaign: “32 STARS for 32 Years” seeks to raise $32,000 to fund the upcoming school year for underserved students in Roswell.

Topics Discussed in this Episode

00:00 Introduction to North Fulton Business Radio
00:24 Highlighting the STAR House Foundation
00:46 Renasant Bank Sponsorship
01:49 Welcoming Guests from STAR House Foundation
02:14 Overview of STAR House Foundation
03:23 Challenges Faced by Underserved Children
04:35 Maureen’s Role and Experience
06:00 Details About the Schools Served
09:41 Importance of Food and Nutrition
10:16 Growth and Impact of STAR House Foundation
12:50 Partnership with Schools
15:09 The Stakes and Long-term Impact
19:05 Heartwarming Success Stories
22:09 Back to School Campaign
25:17 Volunteer Opportunities
28:40 Corporate Sponsorships and Donations
29:45 Final Thoughts and Gratitude
33:12 Closing Remarks and Sponsor Message from Beyond Computer Solutions

STAR House Foundation

STAR House Foundation is a non-profit organization based in Roswell, Georgia, dedicated to supporting at-risk children in North Fulton County through after-school tutoring, mentoring, and enrichment programs. Serving over 200 students in three Title I schools, STAR House provides a safe and nurturing environment where children can improve their academic performance, develop positive study habits, and build essential life skills. The foundation also offers a summer camp that bridges the academic gap during school breaks, focusing on retention and continued growth for elementary students.

Founded in 1993 by local volunteers who recognized the need for after-school supervision and academic support among economically disadvantaged youth, STAR House has grown to become a vital resource in the community. Its mission is to equip students with the tools and encouragement needed for personal and educational success, working closely with schools, families, and community partners. STAR House is committed to fostering diversity, inclusion, and equity, ensuring all children have the opportunity to reach their full potential and envisioning a future where every student can improve their life’s trajectory through education and mentorship.

Website | LinkedIn | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: after school care, Alejandra Torchia, Beyond Computer Solutions, early childhood education, John Ray, Maureen Curtis, mentorship, North Fulton Business Radio, renasant bank, Roswell, Roswell Georgia, Star House Foundation, Title I schools, underserved children, underserved communities, why early childhood matters, Windy Nicholson

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