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Quantifying Small Business Cyber Risk with CYBERISKIQ

November 20, 2025 by John Ray

CYBERISKIQ from the CARE-Report: Quantifying Small Business Cyber Risk with Ralph Pasquariello and Craig Sekowski, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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CYBERISKIQ from the CARE-Report: Quantifying Small Business Cyber Risk with Ralph Pasquariello and Craig Sekowski, on North Fulton Business Radio with host John Ray

CYBERISKIQ from the CARE-Report: Quantifying Small Business Cyber Risk with Ralph Pasquariello and Craig Sekowski (North Fulton Business Radio, Episode 915)

On this episode of North Fulton Business Radio, host John Ray welcomes cyber risk specialists Ralph Pasquariello and Craig Sekowski of the CARE-Report. Ralph and Craig explain why small and mid-sized businesses are far more exposed to cyber threats than they realize, not only from data breaches, but also from business interruption and extended downtime that many leaders never quantify until after an incident happens.

They describe how the CARE-Report’s CYBERISKIQ offering gives owners and CFOs a quantitative look at their exposure, translating cyber scenarios into dollars and days. Instead of selling IT services, the CARE-Report sits between cybersecurity and cyber insurance, running thousands of simulated scenarios, analyzing policies for exclusions and gaps, and helping clients right-size coverage based on real risk rather than guesswork.

Ralph and Craig also share why traditional “assessments” often stop at a technical checklist and how their work complements MSPs, attorneys, and insurance brokers by giving everyone a financial risk model they can work from together. They offer examples of companies that believed they were protected because they carried a certain cyber limit to satisfy contracts, only to discover that a serious incident could quickly exceed that limit once business interruption and remediation costs were added.

This conversation serves as a practical guide for any owner, CFO, or advisor seeking to safeguard revenue and enhance cyber coverage prior to an attack.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Why small and mid-sized businesses often underestimate cyber risk when they focus on compliance instead of financial impact
  • How the CARE-Report’s CYBERISKIQ models thousands of cyber scenarios to put a dollar value on potential losses and downtime
  • The difference between a technical cybersecurity assessment and quantitative cyber risk analysis
  • How the CARE-Report works alongside MSPs, attorneys, and insurance brokers to align cybersecurity, contracts, and cyber insurance
  • Common policy gaps and exclusions that can leave companies exposed after a breach, especially around business interruption and recovery costs

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:28 Guest Introduction: Ralph Pasquariello and Craig Sekowski
01:54 The CARE-Report: Cyber Risk and Coverage
02:31 Cyber Risk IQ: New Product Launch
02:53 Understanding Cyber Risk Assessments
05:41 The Importance of Cyber Insurance
08:14 Challenges in Cyber Insurance Policies
11:15 Ensuring Proper Coverage
14:58 Real-World Examples and Solutions
17:31 Cyber Insurance Coverage Gaps
18:04 Evolving Cyber Threat Landscape
18:38 Impact of Cyber Attacks on Businesses
21:37 Cyber Risk Assessment Process
27:50 Success Stories in Cyber Risk Management
29:58 Conclusion and Contact Information
30:37 Additional Resources and Closing Remarks

Craig Sekowski, Managing Partner, The CARE-Report

Craig Sekowski is a seasoned executive with almost 30 years’ experience in IT and FinTech.

Craig’s strategic collaboration with corporate CIOs drives innovation, product delivery, and key partnerships with companies like Enlace Health, Fiserv, Truist, Ethos Labs, TIAA, Home Depot, AT&T, Carrier, and British Telecom.

Craig’s results-driven approach makes him a respected leader in IT innovation and strategy.

LinkedIn

Ralph Pasquariello, Managing Partner, The CARE-Report

For the past 16 years, Ralph Pasquariello has been moderating and speaking at dozens of conferences and panels on cyber liability & data breach risk management. He has hosted educational seminars on cyber exposure for professional associations of all industries, including operational technology and intellectual technology. Ralph’s cyber liability expertise has qualified him to present at over 100 events.

Ralph works with the FBI, GBI, and US Secret Service on the Atlanta Cyber Fraud Task Force. He is the former Executive Committee Chairman for the Greater North Fulton Chamber of Commerce Tech400 Board and Cyber Symposium and an advisor to the Georgia Tech Research Institute.

LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $26 billion in assets and more than 280 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which helps them better understand the people. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Beyond Computer Solutions, business interruption, Craig Sekowski, cyber insurance, cyber risk, cyber risk assessment, cyber risk quantification, CYBERISKIQ, cybersecurity, data breach exposure, insurance brokers, John Ray, managed service providers, North Fulton Business Radio, quantitative cyber risk analysis, Ralph Pasquariello, renasant bank, Risk Management, small business cyber risk, SMB cybersecurity, the CARE-Report

Meijah Lewis on Sugar Daddy Cookies, Jeff Brown on Cybersecurity

October 23, 2025 by John Ray

Meijah Lewis on Sugar Daddy Cookies, Jeff Brown on Cybersecurity, on Family Business Radio with host Anthony Chen
Family Business Radio
Meijah Lewis on Sugar Daddy Cookies, Jeff Brown on Cybersecurity
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Meijah Lewis on Sugar Daddy Cookies, Jeff Brown on Cybersecurity, on Family Business Radio with host Anthony Chen

Meijah Lewis on Sugar Daddy Cookies, Jeff Brown on Cybersecurity (Family Business Radio, Episode 69)

Family Business Radio host Anthony Chen welcomes Meijah “Mimi” Lewis of Sugar Daddy Cookies and Jeff Brown of TakTik Technologies. Mimi shares how a pandemic kitchen idea became a fast-growing cookie brand, from landing a 4,000-cookie Amazon order to expanding into vegan and gluten-free lines and preparing for a brick-and-mortar location. She explains what she would change about hiring and why family rhythms and faith shape every decision.

Jeff outlines a practical roadmap for small businesses to modernize IT, choose the right mix of cloud services, and harden security, covering AI readiness, backup and continuity basics, and simple controls that prevent costly mistakes.

Anthony closes with a reflection on legacy, urging owners to clarify why and the values they want to pass on to their kids and grandkids, noting that dollars alone rarely sustain a family enterprise across generations.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Key Takeaways from This Episode

  • Product plus story creates traction: quality ingredients and a memorable brand experience open doors.
  • Large early wins signal reliability: delivering a 4,000-cookie corporate order builds credibility.
  • Serve dietary needs well: vegan and gluten-free options broaden the market without diluting the core.
  • Hire deliberately: document processes, set expectations, and protect culture as demand grows.
  • Most firms land on hybrid cloud: balancing cost, performance, and compliance rather than going all in on one model.
  • Do an AI readiness check: data quality, policies, validation steps, and change management come before tools.
  • Security basics matter: backups, encryption, MFA, phishing education, and tested continuity plans prevent downtime.
  • Trust but verify: confirm unusual payment or account-change requests through a separate channel.

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:46 Meet Mimi Lewis from Sugar Daddy Cookies
00:57 The Sweet Origin Story
01:44 From Hobby to Business
05:57 The Cookie Empire Takes Off
08:09 Balancing Family and Business
11:35 Future Plans and Challenges
15:20 Fan Feedback and Expansion
16:45 Homeschooling and Family Involvement
21:54 Reflecting on Growth and Team Building
23:37 Facing the Fears of Entrepreneurship
24:57 Staying Grounded in Faith
25:47 Legacy and Future Aspirations
26:45 Finding Sugar Daddy Cookies
27:24 Introducing Jeff Brown and TakTik Technologies
29:17 The Importance of Being Technology Agnostic
33:44 AI and Cybersecurity: Risks and Readiness
40:37 Ransomware and Business Continuity
50:11 Advice for Aspiring Entrepreneurs
53:30 Anthony’s Financial Take on Legacy

Meijah “Mimi” Lewis, Sugar Daddy Cookies

Meijah "Mimi" Lewis, Sugar Daddy Cookies, on Family Business Radio with host Anthony Chen
Meijah “Mimi” Lewis, Sugar Daddy Cookies

SSugar Daddy Cookies is a family-owned gourmet bakery located in Atlanta, Georgia, founded by the husband-and-wife duo of Will and Mimi Lewis during the COVID-19 pandemic in 2021. The business began when Will baked cookies for Mimi during her pregnancy, which sparked a venture that quickly grew into a beloved local brand known for its artisanal, handcrafted cookies made with premium ingredients and natural sweeteners such as honey and maple syrup.

Located in Buckhead at 3393 Peachtree Road NE, Sugar Daddy Cookies offers a full lineup of signature cookies, brownies, and lemonade—with playful cookie names like Mr. Clifford (chocolate chip), Mr. Larry (lemon and powdered sugar), Mr. Roosevelt (red velvet and white chocolate), and Mr. Benjamin (birthday cake). Their menu includes vegan, gluten-free, and dairy-free options, ensuring accessibility without compromising flavor.​

The company emphasizes quality and community, crafting each batch from scratch and maintaining an active presence at Atlanta events and pop-up markets. Sugar Daddy Cookies continues to grow as a local favorite by combining nostalgic flavors with a personal, heartfelt small-business story, offering seasonal favorites like Georgia Peach Cobbler Cookies and custom party platters.

Website | Instagram | Meijah’s LinkedIn

Jeff Brown, TakTik Technologies

Jeff Brown, TakTik Technologies, on Family Business Radio with host Anthony Chen
Jeff Brown, TakTik Technologies

Jeff Brown is the founder and chief executive of TakTik Technologies LLC, a technology services firm based in Johns Creek, Georgia. He started the company to help small and midsize businesses run more efficiently, reduce IT costs, and strengthen their protection against cyber threats. With more than 35 years of experience in consulting, risk management, and information security, he works with clients to streamline operations and build strategies that improve both performance and profitability.​

Before founding TakTik, Brown held senior consulting and leadership roles with organizations in the Atlanta area, including Blackstone and Cullen. Known for his practical approach and steady management style, he focuses on solving everyday business problems through sound technical planning and disciplined execution. He also volunteers with professional associations such as the Metro Atlanta Chapter of the Information Systems Security Association and InfraGard, where he supports cybersecurity awareness and community education.

Website | LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Follow this link to access the complete show archive of Family Business Radio.

Tagged With: AI readiness, Anthony Chen, Atlanta Business, Atlanta desserts, brick and mortar bakery, business continuity, cookie business, corporate gifting, cybersecurity, data backup, Family Business, Family Business Radio, gluten-free cookies, hiring and process, hybrid cloud, Jeff Brown, Meijah Lewis, ransomware prevention, small business growth, Sugar Daddy Cookies, TakTik Technologies, vegan cookies

Beth Quinlan, Smith + Howard, on Women in Leadership

August 25, 2025 by John Ray

Beth Quinlan, Smith + Howard, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
Beth Quinlan, Smith + Howard, on Women in Leadership
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Beth Quinlan, Smith + Howard, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray

Beth Quinlan, Smith + Howard, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit (North Fulton Business Radio, Episode 895)

Beth Quinlan of Smith + Howard, co-chair of the BOLD Women Committee at the Greater North Fulton Chamber of Commerce, joined host John Ray live from the 2025 GNFCC BOLD Women’s Leadership Summit to share her journey as a CPA, her work in business development, and her leadership role in organizing the summit.

Beth discussed the growth of Smith + Howard, from its roots in Atlanta to its national expansion and broad range of services that include tax, accounting, M&A advisory, cybersecurity, sales tax, and executive search. She explained how the firm’s philosophy of growing with its clients has driven its evolution.

She also reflected on the importance of community service, mentorship, and her personal involvement with the BOLD Committee, including work with The Drake House and efforts to create meaningful connections through intentional networking. Beth shared how the idea of a “broken circle” guided the event’s structure, ensuring that conversations remained open and inclusive.

This interview was originally broadcast live from the 2025 GNFCC BOLD Women’s Leadership Summit held on August 12, 2025, at The Commons at Phase in Alpharetta, Georgia. John Ray Co. and North Fulton Business Radio were the Media Sponsors for this year’s Summit.

Topics Discussed in this Episode

00:00 Welcome to the GNFCC BOLD Leadership Summit
00:42 Meet Beth Quinlan: Co-Chair of the Bold Women Committee
01:02 Beth Quinlan’s Journey with Smith + Howard
02:01 Smith + Howard: A Legacy of Growth and Service
03:18 Expanding Services and National Reach
07:06 The Importance of Chamber Involvement
08:36 Beth Quinlan’s Personal Commitment to Bold Women
10:19 Highlights from the Bold Leadership Summit
12:15 The Power of Networking and Community
15:40 Closing Thoughts and Future Events

Beth Quinlan, Smith + Howard

Beth Quinlan joined Smith + Howard in 2015 and is a Senior Business Advisor in our Business Development team. During her time with the firm, she has worked with clients across a wide variety of industries, including manufacturing and distribution, professional services, medical services, as well as nonprofit organizations. Beth has worked with clients on back-office accounting services, including bookkeeping, financial statement preparation, federal grant compliance reporting, and much more.

Prior to joining Smith + Howard, Beth was hands-on in the operations of her family’s local chain of pet food stores and national pet food distribution business with warehouses across the United States. It was here that she found her interest in accounting and decided to return to school for her Master of Business Administration degree. Beth also served as a consultant with an emphasis in marketing and management, where she focused on B2B communications for software companies and productivity and performance management for financial institution retail operations.

Beth received her Master of Business Administration from Georgia State University and earned her bachelor’s degree from Mississippi State University. She is a member of the Georgia Society of Certified Public Accountants and the American Institute of Certified Public Accountants.

LinkedIn | Smith+ Howard website

2025 GNFCC BOLD Women’s Leadership Summit

The 2025 GNFCC BOLD Women’s Leadership Summit was held on Tuesday, August 12, 2025, at The Commons at Phase in Alpharetta, Georgia.

The mission of BOLD—Businesswomen Organizing for Leadership and Development—is to connect businesswomen to build outstanding networks and spheres of influence, to collaborate with each other and with partner organizations to develop their businesses, and to celebrate and recognize the women of North Fulton.

Website

Greater North Fulton Chamber of Commerce (GNFCC)

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals. Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

As a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Connect with GNFCC:  Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 890 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you would rather not make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, these professionals are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

Tagged With: 2025 GNFCC BOLD Women in Leadership Summit, accounting services, Atlanta Business, Beth Quinlan, Beyond Computer Solutions, Business Development, community service, CPA firm, cybersecurity, executive search, GNFCC, Greater North Fulton Chamber of Commerce, John Ray, Mergers and Acquisitions, North Fulton Business Radio, renasant bank, Sales tax, Smith & Howard, Smith and Howard, tax advisory, Women in Business, Women in Leadership

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership

July 17, 2025 by John Ray

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership, on Family Business Radio with host Anthony Chen
Family Business Radio
Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership
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Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership, on Family Business Radio with host Anthony Chen

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership (Family Business Radio, Episode 66)

In this episode of Family Business Radio, host Anthony Chen welcomes four dynamic women whose work spans business law, cybersecurity, senior hair salon services, and leadership coaching but whose stories are deeply rooted in family, legacy, and personal mission.

  • Katie Moore, founder of Katherine Moore Law, LLC, shares how childhood exposure to trademark law shaped her path and why intellectual property is essential for growing businesses.

  • Sonal Chandler, founder of Minerva Consulting, opens up about the loss of her father, her pivot from corporate cybersecurity to entrepreneurship, and how small businesses can proactively protect themselves in an age of AI threats.

  • Diamond Ford, founder of Don’t Touch My Hair by Hollywood, shares her journey from childhood beauty salons to creating a luxury experience for seniors, reminding us that dignity and care never grow old.

  • Teresa Caro, founder of Liminist, explains how she helps business owners, and particularly family-led businesses, navigate growth plateaus, generational succession, and team dynamics to build something that lasts.

This episode, spanning from trademarks to transitions, is brimming with practical wisdom and heartfelt insight. Whether you’re building a business, protecting a legacy, or redefining success, these stories will stay with you.

Anthony concludes the show with thoughts on crafting a legacy of memories, reminding us that you can’t buy time or memories.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Key Takeaways from This Episode

Katie Moore, Katherine Moore Law, LLC

  • Trademarks protect the identity, value, and recognition your business builds, not just your logo.
  • You don’t have to wait to register. “Intent to use” filings can reserve your rights as you grow.
  • Descriptive names are weak trademarks; creative, distinctive names offer stronger protection.

Sonal Chandler, Minerva Consulting

  • Small businesses are attractive targets for hackers due to limited cybersecurity defenses.
  • Basic protections like strong passwords, multi-factor authentication, and staff training go a long way.
  • Don’t just chase AI tools. Focus on how they fit your business strategy and strengthen operations.

Diamond Ford, Don’t Touch My Hair by Hollywood

  • Seniors want luxury, dignity, and routine in their grooming just like anyone else.
  • Salon environments using nostalgic music and décor create healing, memory-rich experiences for aging clients.
  • Stories from elders—like a 110-year-old who said “right now” is the best time to be alive—remind us to live gratefully and stay present.

Teresa Caro, Liminist

  • Founders often become the bottleneck to growth when they don’t shift leadership mindsets.
  • Succession planning can take seven or more years. Start before you feel “ready.”
  • Build a business that can thrive without you; systems and strategy matter more than solo effort.

Anthony Chen, Lighthouse Financial and Host, Family Business Radio

  • True legacy means living without regret—making memories, not just money.
  • Overworking can cost you the life experiences you’re working so hard to afford.
  • “You can’t buy time or memories”—use your success to support the life you want to live now.

Katie Moore, Katherine Moore Law, LLC

Katie Moore, Katherine Moore Law, LLC
Katie Moore, Katherine Moore Law, LLC

Katie Moore is an attorney specializing in corporate law, contracts, and trademarks. With a focus on helping business owners protect and grow their enterprises, Katie guides her clients through the legal requirements and best practices that can help them achieve their goals.

In her trademark practice, Katie assists clients in safeguarding their brand identities. Katie’s passion lies in empowering businesses to establish and maintain strong legal foundations for the brands they have worked so hard to build.

Katie’s approach to law is characterized by her dedication to providing personalized attention and tailored solutions to each client’s unique needs.

Katie is a graduate of the University of Georgia and Catholic University in Washington, DC.

Website | LinkedIn

Sonal Chandler, Minerva Consulting

Sonal Chandler, Minerva Consulting
Sonal Chandler, Minerva Consulting

Sonal Chandler is the founder and CEO of Minerva Consulting, a woman-owned business based in Alpharetta, GA. Minerva helps small and mid-sized organizations strengthen their cybersecurity posture and harness the power of AI with clarity and confidence. Her firm specializes in cyber risk management and AI readiness & integration, bridging strategy, implementation, and education to make complex technology feel actionable.

With over 20 years of experience in technology consulting, Sonal’s background spans Fortune 500 enterprises, boutique firms, and high-growth startups. She is the host of the Minerva Meets podcast and author of the Mind Spark blog, where she explores how AI and cybersecurity are shaping the future of work.

Sonal holds a Master’s in Information Technology from AIU and a Bachelor of Science in Marketing and Management from the University of South Carolina. Outside of work, she enjoys hiking, kayaking, cooking, watching sports, especially football, and traveling. Her favorite role of all is being a mother and role model to her two young daughters.

Website | LinkedIn

Diamond Ford, Don’t Touch My Hair by Hollywood

Diamond Ford, Don’t Touch My Hair by Hollywood
Diamond Ford, Don’t Touch My Hair by Hollywood

Diamond Ford is the visionary founder and CEO of Don’t Touch My Hair by Hollywood, a luxury salon management company revolutionizing beauty care within senior living communities. With nearly a decade of experience specializing in beauty services for seniors, Diamond has built a brand rooted in dignity, consistency, and elevated self-care.

Don’t Touch My Hair by Hollywood is a salon management company delivering luxury pampering and grooming services to senior living communities. Infused with Old Hollywood charm from iconic starlet imagery to the intentional use of music therapy featuring classic jazz, soul, and swing, they create an experience that restores dignity, evokes joy, and celebrates legacy. Through exclusive memberships, they provide not just beauty care but a place to gather, feel seen, and be treated. The team takes pride in serving with excellence, compassion, and purpose, making every appointment a moment of care, connection, and confidence.

In addition to her leadership in salon management, Diamond is a certified trichologist, a specialist in the study of hair loss. Her work blends science, beauty, and heartfelt service to restore dignity, confidence, and personal style to aging adults. She is known for building a brand that marries glamor with purpose and for mentoring other women in business through her journey as a wife, mother, and entrepreneur.

Website | LinkedIn

Teresa Caro, Liminist

Teresa Caro, Liminist
Teresa Caro, Liminist

Teresa Caro is the founder and CEO of Liminist, where she utilizes her proprietary LIMINAL methodology—Learn, Investigate, Measure, Innovate, Navigate, Adapt, Lead—to catalyze growth and elevate performance among C-suite executives, senior leaders, and high-potential teams.

With over twenty years of leadership experience in complex environments, Teresa is recognized for her strategic acumen and empathetic, grounded style. Her career includes award-winning work across sectors like CPG, retail, fintech, and B2B SaaS, and she has held notable leadership roles at organizations such as Razorfish, Engauge (acquired by Publicis), and Atlanticus. Her expertise lies in guiding organizations through acquisitions and digital transformations, consistently building strong foundations for success.

Teresa’s commitment to developing future leaders extends beyond her executive coaching, as she serves as a mentor coach for initiatives such as OnBoard and the UGA Digital Marketing Competition. She is a co-author of The Purpose Playbook, which promotes purpose-driven leadership. Teresa’s credentials include an MBA from Georgia State, executive coach certifications from CEC and ICF, and specialized expertise in assessment tools and mental fitness. A devoted golfer and yoga enthusiast, Teresa exemplifies the balance of professional drive and personal fulfillment, encouraging clients to do the same.

Website | LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Follow this link to access the complete show archive of Family Business Radio.

Tagged With: AI, Anthony Chen, business law, contracts, corporate law, cyber risk management, cybersecurity, Diamond Ford, Don’t Touch My Hair by Hollywood, executive coach, executive coaching, Family Business, Family Business Radio, hair salon, Katherine Moore Law LLC, Katie Moore, Liminist, Minerva Consulting, senior salon services, Sonal Chandler, Teresa Caro, trademarks

AI, Cyber Threats, and Your Business with Chris Noles, Beyond Computer Solutions

July 2, 2025 by John Ray

AI, Cyber Threats, and Your Business with Chris Noles, Beyond Computer Solutions, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
AI, Cyber Threats, and Your Business with Chris Noles, Beyond Computer Solutions
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AI, Cyber Threats, and Your Business with Chris Noles, Beyond Computer Solutions, on North Fulton Business Radio with host John RayAI, Cyber Threats, and Your Business with Chris Noles, Beyond Computer Solutions (North Fulton Business Radio, Episode 880)

In this episode of North Fulton Business Radio, host John Ray welcomes back Chris Noles, owner and president of Beyond Computer Solutions, to discuss what every business, large or small, needs to know about modern cybersecurity threats. Chris breaks down the evolving risks posed by phishing attacks, AI-powered scams, and outdated systems, and why human error remains the biggest vulnerability. He also shares critical updates on the upcoming Windows 10 end-of-life deadline, the importance of password managers and multifactor authentication, and the truth about cyber insurance coverage most businesses get wrong.

Beyond the insights, John announces that North Fulton Business Radio is a proud client and partner of Beyond Computer Solutions. Whether you’re a law firm, healthcare practice, or construction company, this episode is a must-listen if protecting your data and operations matters to you like it does to John and his team.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Cyberattacks target everyone, not just large organizations. If your device connects to the internet, you’re at risk.
  • Phishing and impersonation attacks are on the rise, and AI makes them harder to detect.
  • Training staff and having robust monitoring tools in place is more critical than ever.
  • Windows 10 support ends October 15, 2025. Businesses should plan device upgrades now to avoid security vulnerabilities.
  • Cyber insurance is often inadequate. Attorney fees alone in a breach can exceed $800,000.
  • Don’t use browsers to save passwords. Use secure password managers like Bitwarden instead.
  • AI tools like Microsoft Copilot can boost productivity but must be deployed securely.
  • Proactive IT partners make all the difference. Responsiveness, strategy, and security should be non-negotiable.

Topics Discussed in this Episode

00:00 Introduction to North Fulton Business Radio
01:55 Guest Introduction: Chris Noles
03:01 Cybersecurity Insights and Risks
09:00 Microsoft Updates and Cybersecurity Measures
11:30 Password Management and Multifactor Authentication
13:12 Cyber Insurance: Are You Covered?
15:07 AI in Business: Opportunities and Risks
17:29 Big Announcement: Partnership with Beyond Computer Solutions
18:39 IT Support and Success Stories
23:05 Conclusion and Contact Information

Chris Noles, Founder and CEO, Beyond Computer Solutions

Chris Noles, Owner and President, Beyond Computer Solutions
Chris Noles, Owner and President, Beyond Computer Solutions

Chris Noles is an experienced virtual CIO and technology consultant for professionals and business owners. Chris has over 26 years of information technology experience and over 24 years of experience as a business owner providing managed IT and cybersecurity services.

Chris began his career in the 1990s providing specialized IT services for law firms and business owners, and many of those same law firms and business owners continue to work with his team of experts today. Chris is a trusted advisor who has provided IT services, compliance, and security solutions to politicians, attorneys, doctors, and executives for organizations of all sizes.

Chris and his firm have over 20 years of experience keeping businesses running so that business owners can focus on running their businesses. His team has also played a significant role in responding to and remediating high-profile cybersecurity breaches. Chris has been featured in multiple articles, providing cybersecurity expert advice to medical and legal professionals who are concerned about protecting their reputations. Chris’s firm has been recognized as one of the top 501 MSPs worldwide.

When Chris isn’t helping business owners solve problems with technology, he enjoys spending time with his new daughter, traveling, and spending time outdoors.

LinkedIn

Beyond Computer Solutions

Beyond Computer Solutions is an Atlanta-based IT services provider specializing in managed IT solutions, cybersecurity, cloud computing, and IT consulting for small and medium-sized businesses. The company helps organizations such as law firms, manufacturing companies, and other businesses protect themselves from cyberattacks and maintain compliance with industry regulations.

Beyond Computer Solutions acts either as a full IT department or as an extension of an existing team, offering proactive management and support to ensure secure, stable, and efficient technology operations. Their approach emphasizes personalized service, industry-specific expertise, and a commitment to building long-term, trusting relationships with clients.

Founded in 2009, the company is privately held and recognized for its attentive, responsive staff and its ability to deliver reliable, tailored IT solutions that help clients focus on growth while minimizing technology risks.

Website | LinkedIn | Facebook | YouTube

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 870 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of  North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Beyond Computer Solutions, Chris Noles, cyberattacks, cybersecurity, cybersecurity services, cyberthreats, IT support, John Ray, managed IT services, managed IT support, North Fulton Business Radio, outsourced IT services, phishing

Championing Synergetic Culture® with Adam Bieber

March 19, 2025 by John Ray

Championing Synergetic Culture® with Adam Bieber, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
Championing Synergetic Culture® with Adam Bieber
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Championing Synergetic Culture® with Adam Bieber, on North Fulton Business Radio with host John Ray

Championing Synergetic Culture® with Adam Bieber (North Fulton Business Radio, Episode 855)

In this episode of North Fulton Business Radio, host John Ray interviews Adam Bieber, Director of Business Development at Logic Speak and Founder of The Synergetic Culture® Company. Adam shares insights on his dual roles in managed IT and cybersecurity, and his consulting firm focused on building effective sales processes and improving company cultures. He discusses the importance of building trust between founders and their sales teams, strategies for young professionals to maximize their influence and impact, and how he uses his podcast as a business development tool. Tune in to learn how businesses can move past growth plateaus and foster a positive and effective organizational culture.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and recorded inside Renasant Bank in Alpharetta.

Adam Bieber, The Synergetic Culture® Company

Adam Bieber, The Synergetic Culture® Company
Adam Bieber, The Synergetic Culture® Company

Adam Bieber is the founder & CEO of The Synergetic Culture® Company, a fractional sales leadership consulting firm. Their mission is to empower organizations to WIN.

Adam is the host of the Synergetic Culture® podcast that exists to help young professionals maximize their influence and impact! Adam also serves as the Director of Business Development at Logic Speak, a managed IT and cybersecurity company.

Most importantly, Adam is the husband to an amazing wife, Katie. And Dad to the most brilliant 6-year-old, Benji.

LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:33 Guest Introduction: Adam Bieber
00:42 Sponsor Message: Renaissance Bank
01:32 Adam Bieber’s Background and Roles
03:16 Joining Logic Speak: A Perfect Fit
05:23 Community Involvement and Networking
08:18 The Synergetic Culture Company: Origin and Mission
10:28 Podcasting as a Business Development Tool
14:32 Sales Process and Founder-Led Sales
21:42 Young Professionals: Influence and Impact
27:25 Identifying Business Needs and Success Stories
32:35 Conclusion and Contact Information
33:51 Host’s Closing Remarks

About North Fulton Business Radio and host John Ray

With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Adam Bieber, Culture, cybersecurity, fractional sales, Fractional Sales Leadership, John Ray, Logic Speak, Managed IT, North Fulton Business Radio, Sales Leadership, sales processes, Synergetic Culture®, The Synergetic Culture® Company

Beyond IT and Into Community Impact, with Jason Etheridge, Logic Speak

December 19, 2024 by John Ray

Beyond IT Into Community Impact, with Jason Etheridge, Logic Speak, with host John Ray on the North Fulton Business Radio podcast
North Fulton Business Radio
Beyond IT and Into Community Impact, with Jason Etheridge, Logic Speak
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Beyond IT Into Community Impact, with Jason Etheridge, Logic Speak, with host John Ray on the North Fulton Business Radio podcast

Beyond IT and Into Community Impact, with Jason Etheridge, Logic Speak (North Fulton Business Radio, Episode 829)

In this episode of North Fulton Business Radio, host John Ray interviews Jason Etheridge, Founder and CEO of Logic Speak. Jason discusses the mission and philosophy behind Logic Speak, a managed IT and cybersecurity company. Jason shares insights on proactive IT management, the importance of operational maturity, and the role of technology in business growth. The conversation also highlights LogicSpeak’s commitment to community service, showcased by their Volunteer Time Off program and involvement with local organizations like North Fulton Community Charities. Jason also elaborates on the impact of receiving the 2024 Community Service Excellence Award from the Greater North Fulton Chamber of Commerce and the value of chamber involvement. The episode concludes with a discussion on the positive feedback from Logic Speak’s clients and their approach to treating clients with kindness and respect.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Jason Etheridge, Founder and President, Logic Speak

Jason Etheridge, Founder and President, Logic Speak
Jason Etheridge, Logic Speak

Jason Etheridge is the Founder and President of Logic Speak, a managed IT service provider that empowers the modern workforce through technology strategy, support, and security.

Through Jason’s leadership, Logic Speak recently celebrated its 20-year anniversary. He has a Bachelor of Science degree in Computer Science from the Georgia Institute of Technology and has over 25 years of experience in the IT field in Georgia.

Prior to founding Logic Speak, Jason worked as a Technology Consultant for Hewlett-Packard and served as the Director of Information Technology at Extreme Logic, where he received the Extreme Logic Excellence through Results award for his work with Ernst Young. He has also consulted for small businesses in the Atlanta area and has implemented systems to streamline corporate processes and reduce overall IT costs.

Jason serves on many industry advisory boards, including Datto, IT Glue, and Mailprotector. He is also a member of an MSP-Ignite peer group and a facilitator of peer groups for smaller MSPs.

Jason lives in Johns Creek, GA, with his wife Jennifer, two boys, Jameson and Jackson, and Harbins, their labradoodle. He is an Enneagram 7, was recently voted life of the party by his co-workers, and loves riding his Harley-Davidson motorcycle when he is not spending time with his family, coaching baseball, or thinking about technology.

LinkedIn

Logic Speak

Logic Speak, based in Alpharetta, GA, is a dedicated IT managed services provider that focuses on empowering small to medium-sized businesses through tailored technology solutions. Founded in 2004 by Jason Etheridge, the company operates with a philosophy centered on relationship-building and technology humility, aiming to demystify IT for its clients. Logic Speak emphasizes understanding each client’s unique needs and challenges, ensuring that technology serves as a facilitator for business growth rather than a hindrance. Their services range from proactive technology strategy and support to comprehensive cybersecurity measures, all designed to help businesses operate efficiently and securely.

The team at Logic Speak prides itself on being approachable and responsive, fostering an environment where clients feel valued and understood. They believe that effective communication is key to successful IT management, which is why they strive to avoid technical jargon and instead focus on clear, helpful dialogue. By combining technical expertise with a genuine care for their clients’ success, Logic Speak positions itself not just as a service provider but as a strategic partner in navigating the complexities of modern technology. Their commitment to making a positive impact extends beyond individual clients to the broader community, reflecting their mission to enhance lives through technology.

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:34 Guest Introduction: Jason Etheridge of Logic Speak
02:02 Understanding Managed IT Services
04:23 Celebrating 20 Years in Business
05:41 Operational Maturity and Business Growth
08:45 The Importance of Security Awareness
11:08 Mission Statement and Core Values
16:57 Community Involvement and Volunteer Time Off
19:55 Chamber of Commerce Involvement
25:48 Client Testimonials and Closing Remarks

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Chamber award winners, Community Impact, community service, cybersecurity, Greater North Fulton Chamber of Commerce, it services, Jason Etheridge, John Ray, Logic Speak, Managed Service Provider, MSP, North Fulton Business Radio, North Fulton Community Charities

Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association

December 5, 2024 by John Ray

Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association, appearing on Dental Business Radio with host Patrick O'Rourke
Dental Business Radio
Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association
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Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association, appearing on Dental Business Radio with host Patrick O'Rourke

Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association (Dental Business Radio, Episode 55)

In this episode of Dental Business Radio, host Patrick O’Rourke discusses the critical topic of cybersecurity for dental practices with guests Katie Fox, cybersecurity engineer, and Teresa Pichay, senior regulatory compliance analyst for the California Dental Association (CDA). The conversation covers the importance of conducting a HIPAA-required risk analysis, employee training to prevent phishing attacks, and practical tips like using encryption and multi-factor authentication. They also explore the potential consequences of data breaches, the importance of proactive IT measures, and resources available for dental practitioners to enhance cybersecurity. The episode underscores the need for dental practitioners to balance patient care with robust cybersecurity measures to protect patient information and business integrity.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by John Ray and the North Fulton affiliate of Business RadioX®.

Katie Fox

Katie Fox, California Dental Association
Katie Fox

Katie Fox is a cybersecurity professional with nearly 20 years of experience helping organizations of all shapes and sizes protect both their computer systems and the people who rely on them. As a security engineer at the California Dental Association, she works to keep sensitive data secure, minimize risks and ensure compliance with industry standards. Katie loves breaking down complex cybersecurity concepts into easy, actionable steps, helping organizations feel confident in their defenses. She’s excited to share her expertise on cybercrime trends and practical ways to keep your business secure and your people protected.

LinkedIn

Teresa Pichay

Teresa Pichay, California Dental Association
Teresa Pichay

Teresa Pichay, CHPC, is a senior regulatory compliance analyst for the California Dental Association. She specializes in regulatory compliance, including information verification, documentation strategies and referral to legal references. She has worked with CDA members for more than 26 years in the areas of occupational and environmental safety and health, HIPAA, the California Dental Practice Act and other business regulations.

LinkedIn

California Dental Association

The California Dental Association represents organized dentistry in the state of California.

Founded in 1870, CDA is committed to the success of our members in service to their patients and the public. CDA also contributes to the oral health of Californians through various comprehensive programs and advocacy.

CDA’s membership consists of more than 27,000 dentists, making it the largest constituent of the American Dental Association.

Website | LinkedIn | Instagram | Facebook | YouTube

Topics Discussed in this Episode

00:00 Introduction and Sponsor Acknowledgment
01:20 Meet the Cybersecurity Experts
02:03 The Importance of Cybersecurity for Dental Practices
04:49 Risk Analysis and HIPAA Compliance
09:28 Encryption and Multi-Factor Authentication
16:22 Handling Data Breaches and Patient Notifications
27:21 Exploring Password Management
27:30 Understanding the Dark Web
29:07 Dark Web and Its Implications
31:14 HIPAA Compliance Essentials
34:49 Choosing the Right IT Support
39:59 Employee Training and Cybersecurity
44:12 Final Thoughts and Shoutouts

About Dental Business Radio

Patrick O'Rourke
Patrick O’Rourke, Host of “Dental Business Radio”

Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants.

Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

Practice Quotient

Practice QuotientPractice Quotient is the sponsor of Dental Business Radio. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentists and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient

Website | LinkedIn | Facebook | X (Twitter)

Tagged With: California Dental Association, cybersecurity, cybersecurity training, Dental Business Radio, dental practices, dentistry, dentists, Katie Fox, Patrick O'Rourke, PPO Negotiations & Analysis, Practice Quotient, Teresa Pichay

Big Brother at the Olympics: France’s New AI Surveillance Law

August 6, 2024 by John Ray

Big Brother at the Olympics: France's New AI Surveillance Law, on the PrivacyCafe Podcast with Richard Sheinis and Jade Davis
Hall Booth Smith Podcast Network
Big Brother at the Olympics: France's New AI Surveillance Law
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Big Brother at the Olympics: France's New AI Surveillance Law, on the PrivacyCafe Podcast with Richard Sheinis and Jade Davis

Big Brother at the Olympics: France’s New AI Surveillance Law (PrivacyCafé, Episode 6)

In this episode of PrivacyCafé, hosts Richard Sheinis and Jade Davis from Hall Booth Smith discuss France’s new data privacy law permitting AI video surveillance for the Paris Olympics. The law allows advanced AI tools and persistent surveillance to heighten security during the games. They also explore the implications of this legislation, such as potential privacy issues, the “exclusion” of biometrics, data usage by private companies, and the lack of transparency in data handling. The conversation touches on broader concerns about turning France into a surveillance state and the potential future application of similar technologies at large-scale events globally.

PrivacyCafé is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Topics Discussed in this Episode

00:00 Introduction to PrivacyCafé
00:40 Special Privacy Law for Paris Olympics
01:20 AI Surveillance and Security Concerns
03:35 Private Companies and Data Privacy
04:44 Government vs. Private Enterprise
10:36 Future Implications and Concerns
17:29 Conclusion and Contact Information

About PrivacyCafé

PrivacyCafé is your essential guide through the complex terrain where law, data privacy, cybersecurity, and artificial intelligence intersect. Hosts Richard Sheinis and Jade Davis, Co-Leads and Partners in the Data Privacy and Cybersecurity Practice at Hall Booth Smith, unravel the intricacies of privacy laws, offer insights on cybersecurity issues and concerns, explore fast-moving artificial intelligence technologies and their implications, and interview top experts. Underwritten by Hall Booth Smith, this podcast is essential listening not only for data privacy and cybersecurity experts but for business owners, executives, and others interested in the latest insights on these topics.

Richard and Jade welcome your questions, feedback, and topic requests. Email them: PrivacyCafe@hallboothsmith.com. You will also find other news and insights from Richard and Jade, as well as other professionals in the Data Privacy & Cybersecurity practice at Hall Booth Smith, by visiting the Data Privacy & Cybersecurity page.

PrivacyCafé is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Richard Sheinis, Partner, Hall Booth Smith

Richard Sheinis, Partner, Hall Booth Smith, P.C.
Richard Sheinis, Partner, Hall Booth Smith, P.C.

Richard Sheinis has litigated in federal and state courts for 37 years and has been the first chair for approximately 175 jury trials. His clients have included health care professionals and institutions, technology companies, and global business entities.

Rich takes advantage of his litigation background to work with businesses in the areas of data privacy and cybersecurity, employment, and technology. He works with a wide variety of companies, from small technology businesses to publicly traded companies with a global footprint.

Rich also teaches Health Information Privacy and Security as an adjunct professor at the University of North Carolina at Charlotte.

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Jade Davis, Partner, Hall Booth Smith

Jade Davis, Partner, Hall Booth Smith, P.C.
Jade Davis, Partner, Hall Booth Smith, P.C.

Jade Davis is a Partner at Hall Booth Smith who focuses her practice on data privacy, cybersecurity, artificial intelligence, and construction technology.

Jade provides strategic privacy and cyber-preparedness compliance advice and defends, counsels, and represents companies on privacy, global data security compliance, data breaches, and investigations. Jade advises companies on best practices in privacy, artificial intelligence, cybersecurity, data, mobile, cloud storage, Ad Tech privacy, Internet of Things, and other areas of regulatory compliance.

She leads companies in legal assessments of data security and provides counsel to companies on how best to implement strategies to lead with data and avoid pitfalls. She helps companies strategically think about data while being mindful of global data protection laws, such as the GDPR, UK GDPR, PIPEDA, PDPA, PIPL, LGPD, nFADP, DPDP, CCPA, HITECH, and HIPAA, to name a few.

Jade enjoys helping clients deal with crisis management issues to protect the brand and leads forensic investigations. Her data privacy/cyber security practice reaches into a variety of sectors such as Healthcare, Manufacturing, Hospitality, Construction, Technology, Marketing, Agriculture, Retail, Entertainment, Telecommunications, Energy, Transportation, Logistics, Human Resources, Real Estate, and Insurance to provide litigation defense, advisory assistance, and contractual expertise regarding data privacy agreements, standard contract clauses and addenda, vendor subcontracts, privacy policies, and cookie policies, among others.

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About Hall Booth Smith, P.C.

Established in 1989, Hall Booth Smith, P.C. (HBS) is a full-service law firm headquartered in Atlanta, Georgia, with regional offices strategically located throughout Georgia and the United States. Experienced across a wide range of legal disciplines, HBS prides itself on providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international corporations, state and federal agencies, and nonprofit organizations.

HBS possesses the legal knowledge, skill, and experience to meet their clients’ needs wherever they do business. HBS maintains the highest commitment to ethically and professionally serve their clients by providing the highest quality legal representation.

They deliver quality legal services in a variety of service areas. Experience across legal disciplines combined with a focus on the unique business or personal requirements of the client is the hallmark of the firm. Their clients receive the attention, expertise, and cost-effectiveness of a smaller law firm with the full-service and strong regional presence typical of a larger one.

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Disclaimer

PrivacyCafé is a production brought to you by Hall Booth Smith, P.C. This podcast is published for the purposes of providing general information and education on topics which include those related to the law and legal issues, but the contents of the podcast do not constitute legal advice. Listening to this podcast or utilizing the information contained in it in any way does not constitute nor does it create an attorney-client relationship between you and Hall Booth Smith or its lawyers. The contents of this podcast should not be used as a substitute for competent legal advice from a professional attorney licensed in your jurisdiction.

Tagged With: AI, AI Surveillance, artificial intelligence, cybersecurity, data privacy, France, Hall Booth Smith, Hall Booth Smith P.C., Jade Davis, Olympics, Richard Sheinis

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