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BlueLeap Customer Experience, Kiwanis Club of Atlanta, Dimensional Solutions Managed IT, Jellyfish

September 9, 2014 by angishields

Midtown Business Radio
Midtown Business Radio
BlueLeap Customer Experience, Kiwanis Club of Atlanta, Dimensional Solutions Managed IT, Jellyfish
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CX

Raleigh Burgess talks about how BlueLeap helps companies improve Customer Experience.

BlueLeap and Customer Experience (CX), Kiwanis Club of Atlanta and community service, Dimensional Solutions and Managed IT Services

BlueLeap integrates cloud-based telephony (voice and text) into your business process, automating communication tasks thereby saving your agents time, reducing customer wait and building brand loyalty. They provide an Oracle Validated Integration that uses the entire Twilio Platform inside the Oracle Cloud Service and brings deep enterprise functionality to large clients.   BlueLeap’s CX technologies are integrated into a few industry templates already.   Their Customer Experience solutions ares currently being used in over 50+ countries, across 1000+ agents.  One example of the exciting capabilities that BlueLeap gives their clients lies within their texting component.  It gives the client user the ability to send texts to their customers abroad in English and it’s then translated and displayed to the recipient in their native language.  This has proven to significantly increase customer engagement as shown by dramatic rise in text-backs from the recipients.  Oracle RightNow users can seamlessly integrate BlueLeap’s Oracle Validated services into their existing platforms and take full advantage of the Oracle cloud’s potential.

The Kiwanis Club of Atlanta has been serving the Atlanta community since 1915. The club’s motto is “Learn, Serve, Connect.” Members “Learn” about our community, our state, our nation and our world through the excellent and diverse speakers at weekly luncheon meetings.  Kiwanis Club of Atlanta “Serves” our community through members’ commitment to a variety of community charitable organizations. They “Connect” with each other through the myriad of social and business networking events held each month. The Kiwanis Club of Atlanta is more than a civic club, it is a place where friendships are formed and last a lifetime!

Dimensional Solutions Managed IT provides small- to mid-sized Atlanta businesses a full selection of IT expertise to manage parts or all of their IT needs.  With their ala carte menu of services, companies can tailor the level of engagement with Dimensional Solutions’ team of experts.  This enables companies to achieve the highest level of network reliability, security, and compliance while saving significant dollars spent on their IT needs.  For companies who are involved with a content provider using the “Bring Your Own Device” model for providing their services, Dimensional Solutions is able to insure that these “foreign” devices integrate into the client company’s network without disruption or risk.  And when the content project is complete their team will work to disconnect the devices completely and remove all proprietary information from the devices that will be leaving the business with the content consultants.  Dimensional Solutions provides a free consultation to determine the needs of the client company and identify areas of risk and/or ways they can improve their IT while saving cost.

Jellyfish is a global digital marketing agency, with offices in the US, UK and South Africa. The company’s award-winning combination of technology and talent deliver paid search, display/RTB, SEO, social media, analytics, optimization, creative, video and development solutions.   Jellyfish has worked across a wide range of industries, including property, pharmaceutical, financial and gaming.  Their impressive list of clients include Walden University, Fidelity, Carfax, Pfizer, Zipcar, Caesars and ADP.  Jellyfish has an international team, with industry recognized qualifications, combines a deep understanding of user interaction online combined with advanced technologies. The company’s team proud to create successful, performance-based campaigns.  Jellyfish we understands how the convergence of marketing channels, platforms and devices can be used effectively to create an overall winning strategy, and therefore the perfect digital journey for their clients.

Special Guests:

Raleigh Burgess of BlueLeap  Facebook  Twitter 16x16  Linkedin  google-plus-logo-red-265px

BlueLeap

  •  TAG Diversity in Leadership Award Finalist 2012
  • 10 years experience consulting on ERP and other custom projects
  • Former CIO GE Capital
  • Advisory Board Member to Biotech Startup >10 years
  • 3x successful entrepreneur in software sector

Laura McCarty of Kiwanis Club of Atlanta  Linkedin  Facebook  Twitter 16x16

Kiwanis Club of Atlanta

  • Vice President, Georgia Humanities Council
  • Adjunct English Professor, Georgia Piedmont Technical College
  • Masters in Comparative Literature, University of Georgia

Mike Remy VP, Enterprise Solutions of Dimensional Solutions Managed IT Services  Facebook  Linkedin  Twitter 16x16

Dimensional Solutions Managed IT

  • Over 20 years of experience in enterprise/IT solutions
  • Self-funded, launched and ran his first IT company for 12 years before selling the business
  • Accomplished pilot and photographer

Eric Jones VP, Client Strategy with Jellyfish  Twitter 16x16  Facebook  Linkedin  youtube logo  google-plus-logo-red-265px

Jellyfish

  • CEO, Avenue J Development LLC
  • Previous Board of Directors member, Toolbank Baltimore
  • >10 years in leadership roles in digital strategy/marketing companies

 

 

Tagged With: customer experience, CW Hall, digital marketing, digital strategy, Dimensional solutions Managed IT services, Eliminate Project, google, it services, Kiwanis, Kiwanis Club of Atlanta, Laura McCarty, managed IT services, Mike Remy, outsourced IT services, pay-per-click, PPC, Raleigh Burgess, SEM, SEO

Aric Castleberry with Aric C. Cosmetics, Jordan Sandler and Katie O’Connor with KMS Technology Solutions, and Mary Overstreet with GROW Counseling

July 10, 2014 by Mike

Gwinnett Business Radio
Gwinnett Business Radio
Aric Castleberry with Aric C. Cosmetics, Jordan Sandler and Katie O'Connor with KMS Technology Solutions, and Mary Overstreet with GROW Counseling
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Steven Julian, Jordan Sandler, Katie O'Conner, Mary Overstreet, Aric Castleberry, Mike Sammond
Steven Julian, Jordan Sandler, Katie O’Connor, Mary Overstreet, Aric Castleberry, Mike Sammond

Aric Castleberry/Aric C. Cosmetics

???????????????????????????????Aric Castleberry is an Atlanta based make-up artist, salon owner and founder of Aric C. Cosmetics. He began his career as a professional photographer where he learned firsthand that applying make-up was anything but easy. In 1999, Aric realized his client base was growing and very loyal, and he responded to their encouragement to start his own line of  cosmetics. His years of experience in the retail trenches paid off as it allowed him to collect the best-preforming products across multiple brands, which became the basis for his line and are the formulas that support what he now calls his “Blueprint for Beauty”.

Jordan Sandler & Katie O’Connor/KMS Technology Solutions

???????????????????????????????KMS Technology Solutions grows brands by offering state-of-the-art marketing strategies while providing the support to participate in today’s changing technological world. Companies use KMS as their full-time marketing team or simply for consulting a new  product/service campaign to ensure success. As a dedicated member of your team, KMS provides custom IT solutions that create unrivaled value for your company along a tailored plan to reach your target market.

Mary Overstreet/GROW Counseling

???????????????????????????????Grow Counseling is a practice of licensed therapists in the Atlanta Metro area with office locations in Suwanee, Buckhead and Peachtree City. They provide counseling services to individuals, couples, families, teens, and children for concerns such as stress management, addictions, marital conflict, life transitions, grief, parenting and more. They offer workshops  in the workplace and community on a variety of topics to encourage team building and stress reduction in the workplace.

Tagged With: counseling, digital, digital marketing, divorce, grow counseling, gwinnett business, Gwinnett Business Radio, Gwinnett Business RadioX, IT, Katie O'Conner, katie o'connor, KMS, KMS Technology Solutions, make-up, marketing, Mary Overstreet, Mike Sammond, relationships, salon, skin care, steven julian, stress, Tech, Technology

John Lehmberg with Make It Loud and Marques Burnett with The Sports Utility Vehicle

May 1, 2014 by Mike

Gwinnett Business Radio
Gwinnett Business Radio
John Lehmberg with Make It Loud and Marques Burnett with The Sports Utility Vehicle
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Mike Sammond, Marques Burnett, John Lehmberg, Steven Julian
Mike Sammond, Marques Burnett, John Lehmberg, Steven Julian

John Lehmberg/Make It Loud

Make It Loud is a marketing company specializing in digital marketing. They provide web design, search engine optimization, social media, email marketing, printing, and other marketing services, primarily for small and medium sized businesses. Make It Loud is celebrating its 10th anniversary this year, and recently won the Gwinnett Chamber of Commerce’s Pinnacle Award and the Small Business of the Year award.

Marques Burnett/The Sports Utility Vehicle

The SUV fuses live webcasts, sponsorship development and special projects to drive results for teams, events and brands in the world of sports. They pride themselves on doing things big and small to maximize the results of each group’s experience when it comes to sports content, its consumption, and the audience involved.

Tagged With: digital, digital marketing, high school sports, Make It Loud, marketing, Marques Burnett, SEO, sports, sports broadcasting, sports streaming, streamed sports, web design, Website Creation, websites

Mike Clay with Clay Digital Consulting, Eleni Nega with Autumn Leaves of Sugarloaf and Michael Hessing with Connecticut School of Broadcasting

March 18, 2014 by Mike

Gwinnett Business Radio
Gwinnett Business Radio
Mike Clay with Clay Digital Consulting, Eleni Nega with Autumn Leaves of Sugarloaf and Michael Hessing with Connecticut School of Broadcasting
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Mike Clay, Eleni Nega, Michael Hessing, Steven Julian, Mike Sammond
Mike Clay, Eleni Nega, Michael Hessing, Steven Julian, Mike Sammond

Mike Clay/Clay Digital Consulting

Clay Digital Consulting specializes in helping local business owners increase their online reach. This is done by first building a Digital Marketing Blueprint that will give a detailed marketing plan including ROI projections and online market demographics. Once the Blueprint is built, Clay Digital has a variety of options from Web Design, SEO, Social Media Marketing, and even coaching packages that allow business owners on a budget to manage their own marketing.

Mike Clay has a diverse background in the industry. He started off building websites for churches, and then became one of the founders for a large IT company specializing in building web based software apps. At one point he tried to leave the industry and turned his hobby into a business as Balloon Guy Mike and even made it to national TV as an entertainer, but the other entertainers needed help with their websites and marketing so balloons went back to a hobby, and Mike went back to the computer and started a coaching firm for entertainers. Over the years Mike has helped other businesses launch their digital marketing division and trained over 100 business owners how to effectively market online, some of which have built 7 figure businesses and others have become full time marketing consultants.

If you would like a complementary 30 min consultation with Mike to go over your online presence and marketing, all you have to do is fill out the form at http://claydigitalconsulting.com/radio.html

Eleni Nega/Autumn Leaves of Sugarloaf

Autumn Leaves is a family owned and operated assisted living community solely dedicated to the care and well-being of those living with Alzheimer’s and other forms of dementia. Their communities are designed from the ground up specifically to address the unique needs of those with memory loss.

Michael Hessing/Connecticut School of Broadcasting

The Connecticut School of Broadcasting is a one of a kind broadcasting school dedicated to teaching radio and TV to students with a proven “hands on” learning approach. They have a 50-year history of helping people launch their careers in radio and television broadcasting. Their graduates have gone on to work at major television networks and radio stations such as Clear Channel, ESPN, CNN, CBS Radio, Fox, MTV and Sirius Radio.

CSB has 12 campuses spanning the east coast of the United States. Contact them and let them know you’re interested in becoming a student. In a few months you could be starting a new job at a radio station, working behind the scenes in a television studio, or doing audio/video production work.

Tagged With: connecticut school of broadcasting, csb, digital, digital marketing, eleni nega, Gwinnett Business Radio, marketing, marketing expert, Michael Clay, michael hessing, mike clay, SEO

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