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Lori Mullee with Servpro Disaster Recovery Team

March 12, 2026 by Garrett Ervin

BRX National
BRX National
Lori Mullee with Servpro Disaster Recovery Team
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Lori Mullee with Servpro

Lori Mullee | Servpro 

We know that being ready in an emergency is critical to saving our customers time and money, so we strive to handle any sized disaster with ease and confidence. We have a highly trained team of certified professionals and an expanding inventory of recovery and restoration equipment that can help our crew overcome any obstacles in returning a residential or commercial property to its original condition.

As a restoration team, we understand that only part of the work that we do is to help families and business owners pick up the pieces after a disaster. Our staff shares these communities with you, and when we respond to disasters in Lilburn, Pleasant Hill, Bethesda, and Norcross, we are helping our neighbors to overcome these emergencies. As a close knit community, families enjoys the Malibu Grand Prix, Tiny Towne, and have fallen in love with the local parks and recreational areas like Lilian Webb Park.

Emergencies and disasters can turn your life upside down; our experienced team is ready to help. Our professionals work hard and smart to give every customer from Pittsburg to Lilburn the same fast response when faced with the effects of water, fire, mold, storms, flooding, and biohazard threats. You can always count on SERVPRO of North Lilburn to make it “Like it never even happened.”

 

Gwinnett-banner

 

Tagged With: biohazard, disaster recovery, fire, lori mullee, mold, restoration, servpro, Smoke, water removal

When Life Goes Sideways: Experts Who Restore Order

March 4, 2026 by John Ray

When Life Goes Sideways: Experts Who Restore Order, with Gladys Wanyeki, CFO ANX; Laura Delavan, Sterling Seacrest Pritchard; Adam Schwartzberg, Voda Cleaning & Restoration of North Atlanta; and Stacy Fotos, The Happy Dog Hotel (Family Business Radio, Episode 72) with host Anthony Chen
Family Business Radio
When Life Goes Sideways: Experts Who Restore Order
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When Life Goes Sideways: Experts Who Restore Order, with Gladys Wanyeki, CFO ANX; Laura Delavan, Sterling Seacrest Pritchard; Adam Schwartzberg, Voda Cleaning & Restoration of North Atlanta; and Stacy Fotos, The Happy Dog Hotel (Family Business Radio, Episode 72) with host Anthony Chen

When Life Goes Sideways: Experts Who Restore Order, with Gladys Wanyeki, CFO ANX; Laura Delavan, Sterling Seacrest Pritchard; Adam Schwartzberg, Voda Cleaning & Restoration of North Atlanta; and Stacy Fotos, The Happy Dog Hotel (Family Business Radio, Episode 72)

People seek someone who can quickly restore order when life becomes chaotic. In this episode of Family Business Radio, guest host Anthony Chen talks with four guests who do exactly that. Gladys Wanyeki, CFO ANX, helps business owners get a grip on cash, forecasting, and the few numbers that actually matter. Laura Delavan of Sterling Seacrest Pritchard explains what is changing in employee benefits and how employers can make smarter choices without leaving employees to carry the burden.

Adam Schwartzberg, Voda Cleaning & Restoration of North Atlanta, walks through what happens when water, mold, or fire damage hits and why “quick fixes” can make things worse. Stacy Fotos of The Happy Dog Hotel brings it home with a different kind of stability: reliable dog boarding, daycare, and grooming that keeps pets safe and owners sane, especially when plans change or life gets disrupted.

Anthony closes with a simple reminder from the financial side: before you chase a number, get clear on your core purpose and the legacy you want to leave. He encourages listeners to reconsider their definition of “retirement” and use that definition as their guiding principle. After that, while the financial aspects hold significance, they are not the primary focus.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Key Takeaways from This Episode

  • If you do not know your cash position and what is driving it, you are guessing. Gladys Wanyeki explains how to build a simple rhythm around cash management, forecasts (predictions about future financial performance), and KPIs (key performance indicators that measure success).
  • Benefits are not just paperwork. Laura Delavan shares how to think about benefits like a business decision that affects hiring, retention, and cost.
  • With water, mold, and smoke damage, doing it “fast” is not the same as doing it “right.” Adam Schwartzberg explains why process and containment matter.
  • Pet care is emotional. Stacy Fotos explains what owners really want when they leave their dogs with someone: trust, consistency, and attention.
  • While industries may differ, the core responsibility remains the same: be present when it counts and maintain order.

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:45 Gladys Wanyeki’s origin story
01:54 Finance vs. accounting
03:57 Values drive numbers
07:01 Integrity client example
07:54 When to hire a CFO
09:18 First steps with clients
10:58 Laura Delavan’s insurance journey
13:10 Partner perspective
14:26 Going the extra mile
16:03 Controlling benefit costs
18:28 Lego plan design
20:33 Self-funding basics
22:48 Mentoring next generation
24:41 Adam Schwartzberg franchise pivot
26:39 Why Voda stood out
28:17 Restoration in action
30:14 Hiring for Core Values
30:57 Contents Restoration Pack-Outs
32:33 Mold Dangers and Proper Remediation
34:38 Fire and Water Damage Decisions
35:49 Why Pros Beat DIY
36:31 How to Reach Voda
37:17 Stacy Fotos’s Service-First Journey
39:39 Vision for Disaster Dog Shelter
41:02 Owner-Run Care and Cleanliness
47:14 Dog Whisperer Grooming and Training
50:03 Core Values Roundtable
55:03 Anthony’s Financial Take and Closing

Gladys Wanyeki, CFO ANX

Gladys Wanyeki, CFO ANX
Gladys Wanyeki, CFO ANX

Gladys Wanyeki, MBA (Finance), CAMP, is the Founder and Principal of CFO ANX, a fractional CFO firm focused on helping growing businesses achieve strategic objectives through KPI dashboards and accountability scorecards. After serving in CFO roles across four corporate positions, she launched CFO ANX from a deep passion for helping small businesses overcome financial and operational challenges. Her approach is comprehensive and holistic, bringing together what CFO ANX calls Soul, Strategy, and Statistics to help leaders stay focused, track progress, and make better decisions.

Gladys brings 30+ years of corporate finance and accounting experience, including 15 years at the executive level, plus 10+ years of board experience and six years of M&A experience. Her background spans both large and small companies across industries such as IT, construction, security, health, and fintech, with leadership responsibilities that have included finance, accounting, administration and operations, corporate strategy, financial reporting, cash flow management, budgeting, forecasting, and compliance. Outside of work, she enjoys reading, hiking, and travel, and she lists her priorities as God, family, and work.

Website | LinkedIn

Laura Delavan, Sterling Seacrest Pritchard

Laura Delavan, Sterling Seacrest Pritchard
Laura Delavan, Sterling Seacrest Pritchard

Laura Delavan is a Partner at Sterling Seacrest Pritchard and brings more than 19 years of experience in employee benefits. Her work spans fully insured plans, self-funding, captive strategies, PEO solutions, ICHRA, and association benefits programs. She also serves on SSP’s Women in Leadership Committee, has published on employee wellness in the Atlanta Journal-Constitution, and has been a featured speaker on local business radio as well as HR and benefits forums.

Sterling Seacrest Pritchard is one of the largest privately held risk management and insurance brokerage firms in the United States, partnering with clients and the community to deliver services and solutions tailored to today’s dynamic marketplace. The firm’s stated aim is to operate as advisors first and insurance brokers second, supported by more than 400 team members across seven offices with expertise in property & casualty, employee benefits, and private risk. SSP has also been consistently listed on the Hales Top 100, recognized as a Best Practices Agency, and voted a Best Place to Work.

Website | LinkedIn

Adam Schwartzberg, Voda Cleaning & Restoration of North Atlanta

Adam Schwartzberg, Voda Cleaning & Restoration of North Atlanta
Adam Schwartzberg, Voda Cleaning & Restoration of North Atlanta

Adam Schwartzberg is the owner of Voda Cleaning & Restoration of North Atlanta. He brings more than 20 years of experience in corporate finance and business operations, where he held leadership roles focused on financial strategy and operational execution. Over his career, Adam worked closely with executive teams to drive disciplined growth, manage complex operations, and make high-stakes financial decisions, experience that now directly informs how he approaches business ownership. After a successful corporate career, he transitioned into entrepreneurship to build and lead a service business of his own.

Voda Cleaning & Restoration of North Atlanta provides professional cleaning and restoration services for residential and commercial clients, including water damage restoration, mold remediation, and specialty cleaning. The company operates with an emphasis on responsiveness, clear communication, and high standards of workmanship, particularly during stressful and time-sensitive situations. Adam is intentionally building a team grounded in shared core values, including integrity, community, teamwork, and excellence, with a focus on delivering consistent, high-quality service and earning long-term trust.

Website | LinkedIn

Stacy Fotos, The Happy Dog Hotel

Stacy Fotos, The Happy Dog Hotel
Stacy Fotos, The Happy Dog Hotel

Stacy Fotos is a Metro Atlanta entrepreneur and community leader who has called Alpharetta home for more than three decades. She is a mom of two adult children and a grandmother, and she is known for pairing business leadership with service, including board work with the Children’s Restoration Network, where she later served as Chair and led fundraising and media relations efforts. She also founded and ran Synergy HomeCare of North Atlanta for many years, overseeing operations, staffing, and compliance through the end of 2024.

Stacy is the co-founder of The Happy Dog Hotel, a family-owned dog boarding, daycare, and grooming facility she launched with her childhood friend Christopher Zimmerman in March 2024. Built as a “home away from home,” the business features spacious, climate-controlled suites, supervised play, and individualized care, plus an organic dog ice cream parlor. Stacy leads the day-to-day management across HR, marketing, networking, social media, and operations, and the founders have set a longer-term goal to use proceeds to support dogs in need through a homeless shelter initiative.

Website | Instagram | Facebook | YouTube | Stacy LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Follow this link to access the complete show archive of Family Business Radio.

Tagged With: accountability scorecard, Adam Schwartzberg, Alpharetta, Anthony Chen, benefits strategy, budgeting, cash flow management, CFO ANX, contents restoration, core values, disaster recovery, dog boarding, dog daycare, dog grooming, emergency response, employee benefits, Family Business, Family Business Radio, finance strategy, fire damage restoration, forecasting, Fractional CFO, Gladys Wanyeki, health insurance, ICHRA, insurance claims, KPI dashboard, Laura Delavan, level funded plans, mold remediation, North Atlanta, outsourced cfo, PEO benefits, pet care, renewal planning, self-funded health plans, small business finance, smoke damage cleanup, SSP, Stacy Fotos, Sterling Seacrest Pritchard, The Happy Dog Hotel, third party administrator, values-driven business, Voda Cleaning and Restoration, Voda Cleaning and Restoration of North Atlanta, water damage restoration, wellness programs

Leah Zimmerman, Stepping Stool Coaching, and Jeremy Brimer, R4 Restoration

November 11, 2021 by John Ray

R4 Restoration
Family Business Radio
Leah Zimmerman, Stepping Stool Coaching, and Jeremy Brimer, R4 Restoration
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R4 Restoration

Leah Zimmerman, Stepping Stool Coaching, and Jeremy Brimer, R4 Restoration (Family Business Radio, Episode 26)

On this episode of Family Business Radio, host Anthony Chen was joined by Leah Zimmerman of Stepping Stool Coaching and Jeremy Brimer of R4 Restoration. Leah’s coaching focuses on conflict resolution and helping her clients have the difficult conversations that stand in the way of a business moving forward. Jeremy Brimer talked about the lessons he has learned while being a business owner, the labor shortage that makes it hard to find skilled talent, and much more. Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network.

Leah Zimmerman, Business and Leadership Coach, Stepping Stool Coaching

Leah Zimmerman, Business and Leadership Coach, Stepping Stool Coaching

Just as a child uses a step stool to reach the bathroom sink, coaching helps clients reach a little farther than they can on their own. Coaching provides the stool, but the clients do all their own reaching.

Create a harmonious and prosperous life one conversation at a time- conversations that help you have a better relationship with yourself and your family and help you move forward in your creative work or business.

Break your habitual patterns and expand your capacity as a leader, a creator, and a relationship builder. The communication that got you here is not the same communication that will create the transformation you need to move your business forward.

Get help with communicating more powerfully. Learn how to better inspire, influence, and impact your team, audience, or stakeholders.

Leah is an expert communicator with training in resolving conflict. Through her training and experience in education, in theater, and in leadership, she has learned that it isn’t about what you say or how you say it, it is about who you are when you say it. She has always had something to say and has spent her life learning how to say things so people can hear them. Now she helps people do the same thing.

Leah is hosting an event on November 17th, 2021 on navigating difficult relationships. Visit Eventbrite to learn more and for tickets.

Company website | LinkedIn

Jeremy Brimer, Owner, R4 Restoration

Jeremy Brimer, Owner, R4 Restoration

R4 is the premier restoration and construction company in Suwanee, GA. Focused on high-end, quality, and large loss restoration work. Built on a positive reputation with the local community, quality workmanship, and excellent customer service.

They pride themselves on providing the highest quality service, no matter the job. Whether it’s wet floors from a leaky faucet or a complete home renovation, their team is experienced and qualified to give the best possible service. R4 Restoration helps their customers understand and navigate the insurance claims process, holding their hand and helping them through the difficulties.

They also put a large emphasis on the health of the home as well as the occupants during the water, mold, and reconstruction processes.

Following over three generations of craftsmen, carpenters, and home builders, Jeremy Brimer, started R4 Restoration early in 2004.

The company quickly grew from a small, one-man operation, to a thriving construction services company with multiple crews around the metro Atlanta area. In recent years they’ve taken on larger projects, including a major hospital re-roofing in southern Georgia.

Company website | LinkedIn

Anthony Chen, Host of Family Business Radio

family owned craft breweries
Anthony Chen

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Tagged With: Anthony Chen, business coaching, disaster recovery, family conflict, Jeremy Brimer, leadership coaching, Leah Zimmerman, Lighthouse Financial Network, R4 Restoration, renovation, Stepping Stool Coaching

Jon Ezrine with Assurance Software

June 20, 2020 by angishields

Jon-Ezrine-Assurance-Software
Atlanta Business Radio
Jon Ezrine with Assurance Software
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OnPay-Banner

Assurance-Software-logo

Jon-Ezrine-Assurance-SoftwareJon Ezrine, CEO of Assurance Software, brings a great mix of enthusiasm, drive, and operational focus to Assurance. Jon has a strong track record of leadership in high-growth software and managed services companies including roles as the COO of Nexidia, a customer service analytics software company, and as the CFO of Witness Systems, a customer service software business which successfully went public during Jon’s tenure.

Jon has managed companies through multiple stages from startup through IPO and acquisition. Jon enjoys a number of outdoor pursuits including backpacking, skiing and cycling. He and his wife have two adult children.

Connect with Jon on LinkedIn and Twitter.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook and Twitter.

Tagged With: business continuity, disaster recovery

SIMON SAYS, LET’S TALK BUSINESS: Wes Littlejohn with Marathon Financial Strategies and Derek Harp with The CyberList

February 21, 2019 by Garrett Ervin

Gwinnett Studio
Gwinnett Studio
SIMON SAYS, LET'S TALK BUSINESS: Wes Littlejohn with Marathon Financial Strategies and Derek Harp with The CyberList
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Derek Harp, Wes Littlejohn, Al Simon

Wes Littlejohn/Marathon Financial Strategies

Wes has been in the financial services industry since 1996. He began his career providing audit and tax services, including jobs at Ernst and Young and The Coca-Cola Company. For over 14 years he has focused on providing financial planning services to individuals, families and small businesses. Wes believes in a long-term approach and values ongoing, trusting relationships. As a CFP® and CPA, Wes is qualified with the knowledge and capabilities to help clients with their investment and retirement planning needs. With his comprehensive education to handle all aspects of a person’s financial situation, Wes strives to design strategies designed to fit each client’s personal situation. For more info visit marathonfinancialstrategies.com

Derek Harp/The CyberList

The CyberList offers cyber security assessment services, training and a referral service to trusted third parties who can get appropriate cybersecurity work done for business leaders who generally do not have those contacts themselves. When you subscribe to The CyberList, you harness the best in the business who each have decades of experience with large and small companies alike in providing guidance and support in incident response, threat mitigation, penetration testing, business continuity planning, disaster recovery, employee awareness training, enterprise resource planning and more. Founded by Derek Harp, a former US Navy officer, serial entrepreneur of 25 plus years, a trusted leader in the field of cybersecurity and a founder of multiple SMB companies himself, The Cyber List allows you to gain access to balanced counsel and expert insights in all areas of cybersecurity.

Tagged With: cyber awareness, cyber security, cyber security consultant, Derek Harp, disaster recovery, financial planning, investments, Marathon Financial Strategies, penetration testing, retirement planning, Sales, sales training, sandler by simon, Sandler Training, Selling, Simon Says, Simon Says Lets Talk Business, tax strategies, The CyberList, threat mitigation, Wes Littlejohn

Rose Burton with HomeStretch, Brian Mould with Better Office Systems, and Dave Moorman with DynaSis

January 30, 2018 by Garrett Ervin

North Fulton Business Radio
North Fulton Business Radio
Rose Burton with HomeStretch, Brian Mould with Better Office Systems, and Dave Moorman with DynaSis
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John Ray, Rose Burton, Brian Mould, Dave Moorman

Rose Burton/HomeStretch

HomeStretch is a non-profit agency located in Roswell which guides homeless families toward permanent housing and lasting stability. For 25 years, HomeStretch has transformed hundreds of working homeless families in four key areas: housing, finances, employment and family strength. Through the support of social workers and volunteers, HomeStretch provides LifeSkills education, mentoring and supportive housing to the adults and children. The average program length is 12 to 24 months.

In 2018, HomeStretch will celebrate 25 years of serving at-risk and homeless families in north metro Atlanta. HomeStretch averages 81% success rate for graduate families meaning they remain stably housed for more than one year and are assets in the community.

Brian Mould/Better Office Systems

Better Office Systems was formed in 2006 by Brian Mould and Joseph Zamora. Brian and Joseph have a combined industry experience of over 55 years. They have successfully owned, managed, and grown companies with as many as 300 employees and up to $55 million in revenue. BOS is a unique Single Source provider for all their customer’s office product needs. Better Office Systems wants customers to focus on growing their business while BOS focuses on reducing their office costs and increasing their productivity. BOS has the best array of products, at the best price, supported by the best people.

Dave Moorman/DynaSis

Founded in 1992, DynaSis is an IT Service solution provider for small to mid-sized businesses. Their core competencies include Managed IT Support, Cloud Solutions, Cyber Security, Secure Data Backups, Business Continuity and Disaster Recovery. Their goal is to deliver “Profitability through Technology” for their client’s organizations. They do this by implementing business technology solutions utilizing three core technologies: Availability, Security and Mobility (ASM). Their secure technology stack or cloud solution is built on ASM and delivers on the four most important business outcomes every company should expect: lowering overall cost, increasing productivity, minimizing corporate risk, and driving future growth. By enhancing their client’s technical capability and delivering on the four business outcomes, they systematically deliver profitability through technology.

Tagged With: cyber security, Dave Moorman, Digital Ignition, disaster recovery, DynaSis, HomeStretch, Managed IT, managed IT support, mentoring, Mike Sammond, North Fulton Business Radio, Office Furniture, Proactive Payroll, Rose Burton, secure data backups, supportive housing

OPEN FOR BUSINESS: Kimberly Shupe with Fenski Automotive, Bryan Howell with Parker Young Construction & Firestar, and Andy Morgan with The Morgan Law Group

August 22, 2014 by Garrett Ervin

Gwinnett Studio
Gwinnett Studio
OPEN FOR BUSINESS: Kimberly Shupe with Fenski Automotive, Bryan Howell with Parker Young Construction & Firestar, and Andy Morgan with The Morgan Law Group
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Mike Sammond, Kimberly Shupe, Bryan Howell, Andy Morgan

Kimberly Shupe/Fenski Automotive

Fenski Automotive Center is conveniently located and now celebrating 10 years at 1010 Peachtree Industrial  Boulevard in Sugar Hill, GA. Since 2004, they have provided complete auto repair services on your domestic, Asian and European vehicles with the goal of helping you keep them up to 300,000 worry-free miles as they are designed to do. They understand the value of preventive maintenance and their industry certified technicians strive to offer each customer a consultation they can trust. Fenski Automotive Center… Helping you LOVE  your vehicle much longer than your loan!

Bryan Howell/Parker Young Construction & Firestar

Complete disaster restoration from fire, water, storm and mold for homes and businesses in Georgia and the Southeast. Parker Young Construction and Firestar are the Gwinnett Chamber of Commerce’s July 2014 Business of the Month award winners.

 

Andy Morgan/The Morgan Law Group

The Morgan Law Group is a full service and transactional law firm providing legal counseling and support services to businesses and business owners primarily in the areas of corporate law, business law, and contracts. Typical transactions would include business formation, drafting and negotiating transaction documents, agreements and contracts, deal structuring, private equity financing, and business acquisitions and sales.

 

Tagged With: "OPEN FOR BUSINESS", contracts, disaster, disaster recovery, disaster relief, fenski, fenski automotive, fire damage, firestar, garage, Gwinnett, gwinnett chamber, Gwinnett Chamber of Commerce, kimberly shupe, Law, lawyer, Legal, mechanic, mold damage, parker young consturction, private equity, restoration, storm damage, the morgan law group, transactions, water damage

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