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Beyond IT and Into Community Impact, with Jason Etheridge, Logic Speak

December 19, 2024 by John Ray

Beyond IT Into Community Impact, with Jason Etheridge, Logic Speak, with host John Ray on the North Fulton Business Radio podcast
North Fulton Business Radio
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Beyond IT Into Community Impact, with Jason Etheridge, Logic Speak, with host John Ray on the North Fulton Business Radio podcast

Beyond IT and Into Community Impact, with Jason Etheridge, Logic Speak (North Fulton Business Radio, Episode 829)

In this episode of North Fulton Business Radio, host John Ray interviews Jason Etheridge, Founder and CEO of Logic Speak. Jason discusses the mission and philosophy behind Logic Speak, a managed IT and cybersecurity company. Jason shares insights on proactive IT management, the importance of operational maturity, and the role of technology in business growth. The conversation also highlights LogicSpeak’s commitment to community service, showcased by their Volunteer Time Off program and involvement with local organizations like North Fulton Community Charities. Jason also elaborates on the impact of receiving the 2024 Community Service Excellence Award from the Greater North Fulton Chamber of Commerce and the value of chamber involvement. The episode concludes with a discussion on the positive feedback from Logic Speak’s clients and their approach to treating clients with kindness and respect.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Jason Etheridge, Founder and President, Logic Speak

Jason Etheridge, Founder and President, Logic Speak
Jason Etheridge, Logic Speak

Jason Etheridge is the Founder and President of Logic Speak, a managed IT service provider that empowers the modern workforce through technology strategy, support, and security.

Through Jason’s leadership, Logic Speak recently celebrated its 20-year anniversary. He has a Bachelor of Science degree in Computer Science from the Georgia Institute of Technology and has over 25 years of experience in the IT field in Georgia.

Prior to founding Logic Speak, Jason worked as a Technology Consultant for Hewlett-Packard and served as the Director of Information Technology at Extreme Logic, where he received the Extreme Logic Excellence through Results award for his work with Ernst Young. He has also consulted for small businesses in the Atlanta area and has implemented systems to streamline corporate processes and reduce overall IT costs.

Jason serves on many industry advisory boards, including Datto, IT Glue, and Mailprotector. He is also a member of an MSP-Ignite peer group and a facilitator of peer groups for smaller MSPs.

Jason lives in Johns Creek, GA, with his wife Jennifer, two boys, Jameson and Jackson, and Harbins, their labradoodle. He is an Enneagram 7, was recently voted life of the party by his co-workers, and loves riding his Harley-Davidson motorcycle when he is not spending time with his family, coaching baseball, or thinking about technology.

LinkedIn

Logic Speak

Logic Speak, based in Alpharetta, GA, is a dedicated IT managed services provider that focuses on empowering small to medium-sized businesses through tailored technology solutions. Founded in 2004 by Jason Etheridge, the company operates with a philosophy centered on relationship-building and technology humility, aiming to demystify IT for its clients. Logic Speak emphasizes understanding each client’s unique needs and challenges, ensuring that technology serves as a facilitator for business growth rather than a hindrance. Their services range from proactive technology strategy and support to comprehensive cybersecurity measures, all designed to help businesses operate efficiently and securely.

The team at Logic Speak prides itself on being approachable and responsive, fostering an environment where clients feel valued and understood. They believe that effective communication is key to successful IT management, which is why they strive to avoid technical jargon and instead focus on clear, helpful dialogue. By combining technical expertise with a genuine care for their clients’ success, Logic Speak positions itself not just as a service provider but as a strategic partner in navigating the complexities of modern technology. Their commitment to making a positive impact extends beyond individual clients to the broader community, reflecting their mission to enhance lives through technology.

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:34 Guest Introduction: Jason Etheridge of Logic Speak
02:02 Understanding Managed IT Services
04:23 Celebrating 20 Years in Business
05:41 Operational Maturity and Business Growth
08:45 The Importance of Security Awareness
11:08 Mission Statement and Core Values
16:57 Community Involvement and Volunteer Time Off
19:55 Chamber of Commerce Involvement
25:48 Client Testimonials and Closing Remarks

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Chamber award winners, Community Impact, community service, cybersecurity, Greater North Fulton Chamber of Commerce, it services, Jason Etheridge, John Ray, Logic Speak, Managed Service Provider, MSP, North Fulton Business Radio, North Fulton Community Charities

Desiree Caldwell, Elite HR Logistics, Jason Etheridge, Logic Speak, and Sean Shannon, Strategic Growth Design

September 12, 2024 by John Ray

Desiree Caldwell, Elite HR Logistics, Inc., Jason Etheridge, LogicSpeak, and Sean Shannon, Strategic Growth Design, on ProfitSense with host Bill McDermott
North Fulton Studio
Desiree Caldwell, Elite HR Logistics, Jason Etheridge, Logic Speak, and Sean Shannon, Strategic Growth Design
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Desiree Caldwell, Elite HR Logistics, Inc., Jason Etheridge, LogicSpeak, and Sean Shannon, Strategic Growth Design, on ProfitSense with host Bill McDermott

Desiree Caldwell, Elite HR Logistics, Jason Etheridge, Logic Speak, and Sean Shannon, Strategic Growth Design (ProfitSense with Bill McDermott, Episode 61)

This episode of ProfitSense with host Bill McDermott features three distinguished entrepreneurs who share their expertise in navigating various complexities of managing a business. Desiree Caldwell from Elite HR Logistics discusses modern HR challenges, employee engagement, and the role of technology in streamlining HR processes. Jason Etheridge, Logic Speak, reveals key moments from his 20-year journey in the IT service industry, covering topics such as financial growth, acquisition, and managing technological change. Lastly, Sean Shannon from Strategic Growth Design elaborates on the critical components of a successful sales strategy, the importance of aligning sales and marketing, and the nuances of sales leadership.

Bill McDermott concludes the show with a commentary on going beyond exit planning as a buzzword.

ProfitSense with Bill McDermott is sponsored and presented by Bill McDermott, The Profitability Coach, and the show is produced by John Ray and the North Fulton Studio of Business RadioX® in Alpharetta.

Desiree Caldwell, Elite HR Logistics, Inc.

Desiree Caldwell, Director of People & Culture / President, Elite HR Logistics, on ProfitSense with Host Bill McDermott
Desiree Caldwell, President and Director of People & Culture, Elite HR Logistics, Inc.

Desiree Caldwell is President and Director of People & Culture at Elite HR Logistics, Inc.

Elite HR Logistics is dedicated to providing exceptional hiring and staffing solutions to keep businesses running smoothly. Founded on the principle of putting people and family first, Elite HR Logistics delivers outstanding service through a flexible and comprehensive approach, ensuring teams are equipped with professionals who are ready to perform at their best.

Specializing in finding dedicated candidates who are passionate, eager to contribute, and ready to grow, Elite HR Logistics leverages over 30 years of combined experience in the logistics industry. The company excels in safety, service, and building strong relationships, making it a trusted partner in workforce management.

Elite HR Logistics’ streamlined process saves clients time, money, and resources, allowing them to focus on their core business operations without interruption. The company manages all aspects of the hiring process, including recruiting, dispatch, payroll, education verification, background checks, DOT compliance, and more. Whether clients need temp-to-hire industrial employees or long-term team members, Elite HR Logistics provides hands-on service and industry expertise to meet all staffing needs.

With a unique ability to find talent where others aren’t looking, Elite HR Logistics equips candidates with the tools they need to succeed and places them with reputable businesses across the United States. Committed to helping clients build strong, adaptable workforces, Elite HR Logistics is the partner of choice for driving business success. The road to success starts with Elite HR Logistics.

Website | LinkedIn | Desiree’s LinkedIn | Instagram | Facebook | X (Twitter)

Jason Etheridge, Logic Speak

Jason Etheridge, Logic Speak, on ProfitSense with host Bill McDermott
Jason Etheridge, Founder & President, Logic Speak

Jason Etheridge is the Founder and President of Logic Speak

Logic Speak works with local Atlanta businesses to provide proactive Technology Strategy, Support and Security. Since 2004, Logic Speak has focused on making a positive impact on organizations to leverage technology better.

IT Strategy: A well-defined technology strategy is essential for aligning IT initiatives with business goals. It involves identifying the right technologies that can drive innovation, enhance productivity, and improve operational efficiency. By developing a clear roadmap, you can ensure that your technology investments are strategic and yield long-term benefits.

Support: Effective technology support is crucial for maintaining a productive workforce. It involves providing timely assistance and troubleshooting for IT-related issues. This can range from software and hardware support to network and infrastructure management. By ensuring that employees have access to reliable support services, you can minimize downtime and maximize productivity.

Security: Security is paramount in today’s digital world, especially with the rise of cyber threats. A strong security strategy involves implementing measures to protect sensitive data and systems from unauthorized access, breaches, and other security risks. This includes deploying firewalls, encryption, multi-factor authentication, and regular security audits.

Find out more at www.logicspeak.com or email us at hello@logicspeak.com

Website | LinkedIn | Jason’s LinkedIn | Instagram | Facebook

Sean Shannon, Strategic Growth Design

Sean Shannon, President, Strategic Growth Design, on ProfitSense with Bill McDermott
Sean Shannon, President, Strategic Growth Design

Sean Shannon is the President of Strategic Growth Design.

Strategic Growth Design helps small and medium sized businesses and start ups chart a path to sustainable growth through thoughtful strategy and disciplined processes.  Sales is the engine that drives growth and yet little thought is given to the infrastructure that’s necessary to create repeatable success.

SGD offers business owners and CEOs the opportunity to engage on a project basis or as fractional sales leadership, all driven by the needs of the organization.  Some simply need the processes; others need the leadership only years of experience can bring on an interim basis.  The pros at Strategic Growth Design are ready to roll their sleeves up and get to work driving revenue north and mental anguish south.

Website | LinkedIn

Topics Discussed in this Episode

00:00 Introduction to Profit Sense
01:20 Guest Introduction: Desiree Caldwell of Elite HR Logistics
01:40 Navigating Modern HR Challenges
02:52 Employee Engagement and Retention Strategies
04:50 The Role of Technology in HR
05:52 Success Stories from Elite HR
07:32 Fostering Healthy Workplace Cultures
09:36 Guest Introduction: Jason Etheridge of Logic Speak
10:05 Pivotal Moments in LogicSpeak’s Journey
11:35 Managing Financial Growth
14:45 Adapting to Technological Changes
18:00 Sales Strategies and Community Service
22:46 Guest Introduction: Sean Shannon of Strategic Growth Design
23:07 Key Elements of a Successful Sales Strategy
26:58 Aligning Sales and Marketing
28:32 Compensation Design for Sales Teams
30:59 Responding to Market Disruption
34:44 The Importance of Exit Planning
36:37 Conclusion and How to Stay Connected

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

Follow this link to find the show archive.

The show is presented by The Profitability Coach. The Profitability Coach helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business.

Bill McDermott is the Founder and CEO of The Profitability Coach. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center, Gwinnett Habitat for Humanity, and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University, and he and his wife, Martha, have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Instagram and follow The Profitability Coach on LinkedIn.

Tagged With: Bill McDermott, Desiree Caldwell, Elite HR Logistics, it services, it services provider, Jason Etheridge, LogicSpeak, ProfitSense, ProfitSense with Bill McDermott, Sales, sales management, Sean Shannon, staffing, Strategic Growth Design, talent retention, workplace culture

Mitigating Cyber Liability and Technology Risk, with Craig Sekowski and Ralph Pasquariello, The Tech Collective

April 15, 2024 by John Ray

Craig Sekowski and Ralph Pasquariello, The Tech Collective
North Fulton Business Radio
Mitigating Cyber Liability and Technology Risk, with Craig Sekowski and Ralph Pasquariello, The Tech Collective
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Craig Sekowski and Ralph Pasquariello, The Tech Collective

Mitigating Cyber Liability and Technology Risk, with Craig Sekowski and Ralph Pasquariello, The Tech Collective (North Fulton Business Radio, Episode 763)

On this episode of North Fulton Business Radio, host John Ray welcomes Craig Sekowski and Ralph Pasquariello of The Tech Collective, a technology risk management and cyber liability consulting firm. Craig, Ralph, and the rest of their colleagues at The Tech Collective leverage over 85 years of combined experience to provide technology-based solutions for solving business problems, focusing on IT security, cyber liability, and breach coaching, among others. The company serves small to large businesses, focusing particularly on those making over $50 million in revenue, across various sectors, including healthcare, legal, and manufacturing. Craig and Ralph discuss the widespread issue of companies being underinsured for cyber liability and how their unique approach, including a four-step process and use of advanced analytics, helps right-size cyber insurance coverages for businesses. They underscore the critical importance of having adequate cybersecurity measures and insurance in place to mitigate risks and ensure business continuity in the event of a cyber event.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Craig Sekowski, Senior Managing Partner, The Tech Collective

Craig Sekowski, The Tech Collective
Craig Sekowski, The Tech Collective

Craig Sekowski is a seasoned executive with 25+ years’ experience in IT and FinTech. He leads The Tech Collective, acting as their CEO, optimizing technology and security for major clients.

Craig’s strategic collaboration with corporate CIOs drives innovation, product delivery, and key partnerships with companies like, Enlace Health, Fiserv, Truist, Ethos Labs, TIAA, Home Depot, AT&T, Carrier and British Telecom.

Craig’s results-driven approach makes him a respected leader in IT innovation and strategy.

LinkedIn

Ralph Pasquariello, Senior Partner, Cyber Liability Specialist, The Tech Collective

Ralph Pasquariello, Senior Partner, Cyber Liability Specialist, The Tech Collective
Ralph Pasquariello, The Tech Collective

For the past 14 years, Ralph Pasquariello has been moderating and speaking at dozens of conferences and panels on Cyber Liability & Data Breach Risk Management. He has hosted educational seminars on Cyber exposure for professional associations of all industries, including Operational Technology and Intellectual Technology. Ralph’s Cyber Liability expertise has qualified him to present at over 100 events.

Ralph works with the FBI, GBI, and US Secret Service on the Atlanta Cyber Fraud Task Force. He is former Executive Committee Chairman for the Greater North Fulton Chamber of Commerce Tech400 Board, Cyber Symposium and an advisor to the Georgia Tech Research Institute.

LinkedIn

Topics Discussed in this Episode

00:00 Introduction to North Fulton Business Radio
01:23 Meet the Tech Collective: Innovators in Technology Solutions
01:35 Exploring the Services and Expertise of the Tech Collective
02:57 The Critical Importance of Cybersecurity and Insurance
05:53 Deep Dive into Cyber Liability and Insurance Insights
11:17 The Tech Collective’s Approach to Cyber Risk Management
25:23 Success Stories and the Impact of Proper Cyber Insurance
30:07 How to Connect with the Tech Collective
30:49 Closing Remarks and Additional Resources

About North Fulton Business Radio and host John Ray

With over 750 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

 

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Craig Sekowski, cyber liability, cybersecurity, data breach coaching, data breach risk management, it security, it services, John Ray, North Fulton Business Radio, Ralph Pasquariello, Technology, The Tech Collective

Cybersecurity and IT Strategies for Small Businesses, with Chris Noles, Beyond Computer Solutions

January 22, 2024 by John Ray

Chris Noles, Beyond Computer Solutions
North Fulton Business Radio
Cybersecurity and IT Strategies for Small Businesses, with Chris Noles, Beyond Computer Solutions
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Chris Noles, Beyond Computer Solutions

Cybersecurity and IT Strategies for Small Businesses, with Chris Noles, Beyond Computer Solutions (North Fulton Business Radio, Episode 739)

On this episode of North Fulton Business Radio, John Ray spoke with Chris Noles, Owner and President of Beyond Computer Solutions. Chris discussed the importance of cybersecurity in the current digital era, especially for small businesses, explaining how these businesses often overlook their vulnerability to cyber threats, thinking they are too small to attract attention. He delved into some strategies businesses can utilize to improve their online security, the impact of a cybersecurity breach, and the importance of receiving training and seeking professional advice. Chris also touched on the regulatory environment surrounding cybersecurity, the services that Beyond Computer Solutions offers, and success stories.

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Chris Noles, Owner and President, Beyond Computer Solutions

Chris Noles, Owner and President, Beyond Computer Solutions
Chris Noles, Owner and President, Beyond Computer Solutions

Chris is an experienced virtual CIO and technology consultant for professionals and business owners. Chris has over 25 years of information technology experience and over 23 years of experience as a business owner providing managed IT and cybersecurity services.

Chris began his career in the 1990’s providing specialized IT services for law firms and business owners, and many of those same law firms and business owners continue to work with his team of experts today. Chris is a trusted advisor who has provided IT services, compliance, and security solutions to politicians, attorneys, doctors, and executives for organizations of all sizes.

Chris and his firm have over 20 years of experience keeping businesses running so that business owners can focus on running their businesses. His team has also played a significant role in responding to and remediating high-profile cybersecurity breaches. Chris has been featured in multiple articles, providing cybersecurity expert advice to medical and legal professionals who are concerned about protecting their reputations. Chris’s firm has been recognized as one of the top 501 MSPs worldwide.

When Chris isn’t helping business owners solve problems with technology, he enjoys spending time with his new daughter, traveling, and spending time outdoors.

LinkedIn

Beyond Computer Solutions

Beyond Computer Solutions works with specialized medical practices and attorneys to help them stay out of the news headlines so that a cybersecurity breach doesn’t ruin their good reputation. They know the internal systems and controls needed to help you stay in compliance and keep the bad guys out.

Being entrenched in your industry, they know your business challenges and regulatory needs, i.e., securing documents, accounting systems, and your EMR system. HIPAA Compliance isn’t just a regulatory requirement; it’s also about protecting you from the consequences, which on average start at $10k per incident (think about that loss per patient record!) They ensure their client’s medical practices stay safe and stay in business by providing top-rated customer service through their US-based team.

The conversation starts with a complimentary security assessment, either by phone or video conference.

The company works with office managers, physicians, practice owners, CFOs, attorneys, and CIOs.

An example of what others say: “Beyond Computer Solutions fully understands the magnitude of the regulation and compliance we face in every aspect of our business. We trust their knowledge and expertise in making recommendations that help support and protect our compliance responsibilities. This allows us to focus on our core mission of healthcare.” (Pamela Rhoton, Office Manager, Peachtree Vascular Associates)

Website | LinkedIn | Facebook | YouTube

Topics Discussed in this Interview

00:04 Introduction and Welcome
01:27 Introducing Chris Noles and Beyond Computer Solutions
02:19 The Evolution of Technology and Business
05:28 The Challenges and Solutions in Cybersecurity
08:40 The Impact of Cybersecurity Breaches on Businesses
12:22 The Role of IT in Business Strategy and Productivity
23:19 The Risks and Solutions in Mobile Technology
27:23 Closing Remarks and Contact Information

 

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Beyond Computer Solutions, Chris Noles, cybersecurity, cybersecurity services, it services, IT services for law firms, John Ray, managed IT services, North Fulton Business Radio

Growing a Process-oriented IT Company: Insights from Gurmeet Judge, President and CEO, Encompass Solutions

December 26, 2023 by John Ray

Gurmeet Judge, Encompass Solutions
Business Leaders Radio
Growing a Process-oriented IT Company: Insights from Gurmeet Judge, President and CEO, Encompass Solutions
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Gurmeet Judge, Encompass Solutions

Growing a Process-oriented IT Company: Insights from Gurmeet Judge, President & CEO, Encompass Solutions

On this edition of Business Leaders Radio, host John Ray spoke with Gurmeet Judge, President and CEO of Encompass Solutions, about the crucial role of IT services in small and large businesses. Judge shares his journey from software development into establishing and leading his own IT firm. He highlights the importance of understanding client goals, the impact of company culture, and the evolving role of AI in businesses. He also talks about the importance of setting up IT processes that allow for measurable results and how Encompass Solutions addresses talent challenges in its forward-looking growth plans.

Gurmeet Judge, President & CEO, Encompass Solutions

Gurmeet Judge, President & CEO, Encompass Solutions
Gurmeet Judge, President & CEO, Encompass Solutions

Gurmeet Judge is the President and CEO of Encompass Solutions. Gurmeet founded the company in 2015.

Encompass Solutions is an innovative provider of powerful, practical, and cost-effective technology and consulting services focused on “Aligning Technology with Business Process” and the belief that technology should deliver consistent, expected business results.

Working closely with their technology partners, Encompass’s staff is on a mission to become a world-class IT service provider, delivering excellent customer service, improving business performance, and controlling technology costs for our clients. Their strong history of building and supporting large infrastructure means they have the experienced teams necessary to deliver on the toughest of problems. Our commitment to optimizing IT processes for business means we solve problems efficiently.

Encompass has decades of experience building mission-critical IT infrastructure across a variety of industries. Their strengths primarily exist in designing, building out, supporting, and solving problems around large-scale IT infrastructures. Key to their skill sets has been the creative integration of new technologies into the customer environment and our focus on drastically controlling costs. Their depth of experience in municipal and financial environments illustrates a partner who understands the integration of various technologies in the public sector.

Connect with:

Gurmeet Judge: LinkedIn

Encompass Solutions: Website | LinkedIn | Facebook

Topics in this Interview

00:02 Introduction and Welcoming Guest
00:25 Understanding Encompass Solutions and Its Services
01:27 Gurmeet’s Journey to Becoming a CEO
03:17 Transition from Software Developer to Entrepreneur
05:32 Challenges and Surprises in the Business Journey
07:42 Understanding Client Base and Their Mindset
12:44 Aligning Personal Goals with Company Goals
27:52 The Role of AI in Business
31:15 Future Plans and Challenges for Encompass Solutions
32:46 Conclusion and Contact Information

 

Business Leaders Radio is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta.  The show can be found on all the major podcast apps and a full archive can be found here.

 

Tagged With: AI, Business Leaders Radio, company culture, Encompass Solutions, Gurmeet Judge, Information technology, IT processes, it services, John Ray, technology services provider

David Gracey, Network 1 Consulting

July 14, 2023 by John Ray

Network 1 Consulting
Family Business Radio
David Gracey, Network 1 Consulting
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Network 1 Consulting

David Gracey, Network 1 Consulting (Family Business Radio, Episode 46)

David Gracey, Founder and President of Network 1 Consulting, was Anthony Chen’s guest on this episode of Family Business Radio. David described his journey from founding his company to celebrating 25 years in business this year. He also shared his thoughts on cybersecurity and how it’s changed, how his firm has crafted its culture and people, the common issues they see from their clients, some crucial tips on IT security, why outsourcing is sensible, and much more.

Anthony concluded with a challenge to listeners to consider what retirement means to them, not others.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network.

Network 1 Consulting

Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. For more than two decades, they have built Network 1 to be your partner and a home for IT that simply works.

Their clients know they can depend on Network 1 to provide the technology know-how they need to run their businesses efficiently and effectively. Since they never have to worry whether they have the best systems in place for their specific needs, they can focus on the tasks that bring the most value to their clients, employees and stakeholders.

Whether you want to outsource all of your IT needs to a reliable, responsive, service-oriented company, or need to supplement the work of your internal IT staff, Network 1 will carefully evaluate where you are now, discuss where you want to go and implement and support a plan to get you there with as little interruption as possible.

Their team of knowledgeable professionals will quickly become a valuable part of your business, taking care of your needs now and as they evolve. With particular expertise in the legal, medical, construction and financial sectors, they come to the table with a deep knowledge about your industry, security and networking needs so the solutions we recommend are scalable, on target and easy to execute.

No matter what challenges or obstacles arise, your Network 1 team will be with you—to provide knowledgeable, dependable service and support that you can count on, today and well into the future.

Company Website | LinkedIn | Facebook

David Gracey, Founder and President, Network 1 Consulting

David Gracey, Founder and President, Network 1 Consulting

There would be no Network 1 without the vision and commitment of David. Since its founding in 1998, David has grown Network 1 into a top-notch IT services company dedicated to delivering the best solutions for Atlanta’s small and mid-size businesses. His responsibilities include creating the vision and strategy for its growth and establishing the culture of Network 1.

David loves educating the business community on the benefits of implementing the best technology solutions for businesses and is a regular speaker for professional organizations, business associations and private companies. He has written articles for, or been quoted in, Atlanta Hospital News and Healthcare Report, International Legal Technology Association Communications Technologies Digital White Paper, Physicians Practice, American Bar Association GPSolo eReport, Georgia Medical Group Management Association, and The Wall Street Journal.

A Georgia Tech graduate with a degree in Industrial and Systems Engineering, David is originally from Clarksville, TN, but has called Atlanta home since 1985. He is a member of Vistage International, an active leader at Trinity Presbyterian Church and a member of the Capital City Club. When not at work, you’ll find him in a fitness class, peddling his bike, sweating out the toxins in a hot yoga class, spraying golf balls around the course, trying out new cocktail recipes, drinking the world’s best coffee, and spending time with friends, his three kids, and his lab(ish) rescue, Juniper.

 LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Lighthouse Financial, and Host of “Family Business Radio”

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products, or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Tagged With: Anthony Chen, David Gracey, Family Business, Family Business Radio, financial advice, IT managed services, it services, Lighthouse Financial Network, Network 1 Consulting, Technology Solutions

Todd Gooden, The Solutions Team, Inc.

May 23, 2023 by John Ray

The Solutions Team
Dental Business Radio
Todd Gooden, The Solutions Team, Inc.
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The Solutions Team

Todd Gooden, The Solutions Team, Inc. (Dental Business Radio, Episode 44)

Todd Gooden, CEO of The Solutions Team, Inc. was behind the mic with host Patrick O’Rourke to discuss IT services and the business model he’s created to serve the dental industry. Todd also covered IT problems that can arise in a dental practice, cybersecurity, mitigating risk, why practices in smaller cities and towns are at risk, and much more.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by the North Fulton studio of Business RadioX®.

The Solutions Team, Inc.

In 2007, while managing a routine Disaster Recovery implementation for a major corporation in Central Mississippi, Todd Gooden, Founder and Chief Executive Officer of The Solutions Team explored outsourcing several key components in an effort to minimize the company’s infrastructure expenses. His inability to find a provider of the services he needed led to the founding of The Solutions Team.

In 2008, The Solutions Team began specializing in “Cloud” technology – designing Public, Private and Hybrid Cloud Solutions for emerging and mid-sized companies seeking to protect critical server data (financials, e-mail messages, databases, etc.), while reducing operational costs in server backup and recovery. Today, headquartered in Jackson, Mississippi, The Solutions Team is a leading cloud-services company – serving businesses nationwide (40 states).

The Solutions Team has emerged as the go-to provider for companies looking to outsource their entire IT department or simply deploy key portions of their system to the ‘cloud’. The company offers proven expertise on a variety of cloud-based managed services and solutions, including Cloud-Hosted Email. Managed Email On-Site, Virtual IT Support, Managed Networks, Cloud Data Backup/Disaster Recovery and Data Breach Response.

Company website| LinkedIn | Facebook | Twitter

Todd Gooden, CEO, The Solutions Team, Inc.

Todd Gooden, CEO, The Solutions Team, Inc.

In 1996, at 24 years of age, Todd was the youngest person at the time to ever receive the Mississippi Business Journal’s “Top 40 Under 40” distinction – awarded annually to rising business leaders throughout the state. More than two decades and three companies later, he continues to be recognized as an IT services innovator and leader.

He was named a ‘Most Successful Entrepreneur of 2018’ by Beyond Exclamation magazine, and more recently was named one of the state’s ‘Top CEOs of 2020’ by the Mississippi Business Journal. Through the years, The Solutions Team has emerged as the go-to provider for companies looking to outsource their entire IT department or simply deploy key portions of the ‘cloud’ or Cyber Security Solutions. TST’s innovative ‘performance-based’ billing model and stellar track record for service availability and responsiveness have helped clients minimize IT service interruptions and increase productivity, while managing their budgets and reducing costs more effectively.

Under Todd’s leadership, The Solutions Team was named to the prestigious Pioneer 250 of CRN magazine’s 2019 Managed Service Provider 500 list, recognizing North American solution providers with cutting-edge approaches to delivering managed IT services. Other recognitions include TST being named a ‘Best Place to Work’ for six consecutive years since 2017 by the Mississippi Business Journal.

In his spare time, he enjoys spending a day out on his boat, hitting the green at tee time, cheering on his favorite football team, connecting with nature during a camping trip, or even hanging out with his hunting buddies at deer camp. Todd has been married to his beautiful wife, Brandi for 23 years whom he shares four children: Dakota, Aubrey, Kaelon, and Eli.

LinkedIn

About Dental Business Radio

Patrick O'Rourke
Patrick O’Rourke, Host of “Dental Business Radio”

Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

 

Practice Quotient

Dental Business Radio is sponsored by Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient

Website | LinkedIn | Facebook | Twitter

Tagged With: cybersecurity, Dental Business Radio, dental industry, it services, managed IT services, Mississippi, Patrick O'Rourke, Practice Quotient, The Solutions Team, Todd Gooden

The Story of IntegriCom

August 23, 2021 by Mike

Stewarding-Family-Wealth
Gwinnett Studio
The Story of IntegriCom
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Sandy Leroux and Anja Thain

Randy Brunson/Centurion Advisory Group

Randy Brunson is the founding shareholder of Centurion Advisory Group. Randy has invested most of his forty-year career in financial services. He spent several years on the institutional side and had the opportunity to start a successful financial planning firm in 1991. Centurion Advisory Group serves individual and corporate clients, both in Georgia and throughout the country, offering personal and business financial planning, retirement plan design and management, and investment management services.

Randy studied engineering and marketing at UT Chattanooga. Randy currently holds the Accredited Investment Fiduciary (AIF®) and CKA designation and makes it a priority to stay on top of his knowledge in the financial industry through continuing professional educational opportunities and reading. In addition, Randy has completed studies in qualified plan design, estate planning and business transition planning and he enjoys speaking and writing regularly on these topics.

Sandy LeRoux/Centurion Advisory Group

Sandy LeRoux, has been with Centurion Advisory Group since early 2015. She serves as co-advisor and team lead and has primary responsibility for a number of client relationships. Sandy is a skilled and dedicated Financial Planner with more than 20 years’ experience in the executive level of business and finance. For 15 years, she served as Controller and Human Resources Administrator for LeRoux Entertainment, a multimillion-dollar company with over 250 employees in six states.

Following her desire to serve the broader community, Sandy served as the Executive Assistant to the lead pastor of The Bridge Church. During her time there, she especially enjoyed developing strategic pathways and action plans based on the priorities, vision, and initiatives of the pastor and congregation. Sandy also worked at the executive level of First Covenant Bank in Roswell, GA. Her talents in the financial and faith-based organizations are what led her to Centurion Advisory Group.

Sandy received her Bachelor’s Degree in Finance with a Minor in Accounting from UGA and her MBA in Corporate Finance from Georgia State University. Currently, Sandy is working towards her Certified Financial Planner (CFP) designation.

Anja Thain/IntegriCom

IntegriCom delivers reliable IT services for small business. Following a process that has been proven over decades, their clients gain peace of mind as they fully manage their IT – from cybersecurity and cloud services, to networks, computers, and telephone systems.

IntegriCom is a family-run business that brings three unique qualities to the table. First, they guarantee a quick and consistent response. Second, they are deep security experts and relentless at improving their abilities. Third, they build and value friendly and loyal relationships as they strive to serve clients in a selfless, joyful, and professional way.

Stewarding Family Wealth is presented by

Tagged With: anja thain, centurion advisory group, financial advice, integricom, it services, long term financial plans, making long term goals, millennials and money, randy brunson, sandy leroux, stewarding family wealth, stewarding family wealth podcast, wealth and savings advice, wealth management, wealth podcast

A Millennial’s Perspective on Money

August 16, 2021 by Mike

Stewarding-Family-Wealth
Gwinnett Studio
A Millennial's Perspective on Money
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Sandy Leroux, Anja Thain, Randy Brunson

Randy Brunson/Centurion Advisory Group

Randy Brunson is the founding shareholder of Centurion Advisory Group. Randy has invested most of his forty-year career in financial services. He spent several years on the institutional side and had the opportunity to start a successful financial planning firm in 1991. Centurion Advisory Group serves individual and corporate clients, both in Georgia and throughout the country, offering personal and business financial planning, retirement plan design and management, and investment management services.

Randy studied engineering and marketing at UT Chattanooga. Randy currently holds the Accredited Investment Fiduciary (AIF®) and CKA designation and makes it a priority to stay on top of his knowledge in the financial industry through continuing professional educational opportunities and reading. In addition, Randy has completed studies in qualified plan design, estate planning and business transition planning and he enjoys speaking and writing regularly on these topics.

Sandy LeRoux/Centurion Advisory Group

Sandy LeRoux, has been with Centurion Advisory Group since early 2015. She serves as co-advisor and team lead and has primary responsibility for a number of client relationships. Sandy is a skilled and dedicated Financial Planner with more than 20 years’ experience in the executive level of business and finance. For 15 years, she served as Controller and Human Resources Administrator for LeRoux Entertainment, a multimillion-dollar company with over 250 employees in six states.

Following her desire to serve the broader community, Sandy served as the Executive Assistant to the lead pastor of The Bridge Church. During her time there, she especially enjoyed developing strategic pathways and action plans based on the priorities, vision, and initiatives of the pastor and congregation. Sandy also worked at the executive level of First Covenant Bank in Roswell, GA. Her talents in the financial and faith-based organizations are what led her to Centurion Advisory Group.

Sandy received her Bachelor’s Degree in Finance with a Minor in Accounting from UGA and her MBA in Corporate Finance from Georgia State University. Currently, Sandy is working towards her Certified Financial Planner (CFP) designation.

Anja Thain/IntegriCom

IntegriCom delivers reliable IT services for small business. Following a process that has been proven over decades, their clients gain peace of mind as they fully manage their IT – from cybersecurity and cloud services, to networks, computers, and telephone systems.

IntegriCom is a family-run business that brings three unique qualities to the table. First, they guarantee a quick and consistent response. Second, they are deep security experts and relentless at improving their abilities. Third, they build and value friendly and loyal relationships as they strive to serve clients in a selfless, joyful, and professional way.

Stewarding Family Wealth is presented by

Tagged With: anja thain, centurion advisory group, financial advice, integricom, it services, long term financial plans, making long term goals, Millennial's Perspective on Money, randy brunson, sandy leroux, stewarding family wealth, stewarding family wealth podcast, wealth and savings advice, wealth management, wealth podcast

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