Becoming a More Thoughtful Leader, with Randy Hain, Author and Executive Coach

October 30, 2024 by John Ray

North Fulton Business Radio

Becoming a More Thoughtful Leader, with Randy Hain, Author and Executive Coach

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Becoming a More Thoughtful Leader, with Randy Hain, Author and Executive Coach (North Fulton Business Radio, Episode 812)

In this episode of North Fulton Business Radio, host John Ray welcomes Randy Hain to discuss his latest book, Becoming a More Thoughtful Leader. The conversation covers several key themes of the book, including being a considerate and attentive leader. Randy shares practical insights on improving leadership skills, such as the importance of workspace environment, maintaining connections, and the art of walking for reflection. They also discuss Randy’s philosophy of leading with generosity and actionable advice for busy professionals. This episode is packed with strategies for meaningful personal and professional growth.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Randy Hain, Author of Becoming a More Thoughtful Leader

Randy Hain is the founder and president of Serviam Partners (ServiamPartners.com) and the co-founder of the Leadership Foundry (MyLeadershipFoundry.com).

With a successful 30+ year career in senior leadership roles, corporate talent and executive search, Randy is a sought-after executive coach for senior leaders at some of the best-known companies in the U.S. and globally who are seeking candid and expert guidance on how to overcome obstacles to their success or develop new leadership skills.

Randy is a husband, father, and active community leader and serves on the boards of the causes he cares about most. Randy has earned a reputation as a creative business partner and generous thought leader through his books, articles and speaking engagements.

Randy is the award-winning author of 11 books, including the newly released Becoming a More Thoughtful Leader, and a past guest of our show.

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:34 Meet Randy Hain: Author and Executive Coach
02:38 Exploring the Concept of Thoughtfulness
03:52 Practical Tips for Thoughtful Leadership
07:55 The Importance of Workspace
11:33 Addressing Workplace Disconnectedness
13:40 The Power of Simple Gestures
16:20 The Art of Walking and Reflection
20:58 Generosity in Leadership
26:50 Conclusion and Contact Information

Renasant Bank supports North Fulton Business Radio

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors — **John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors**

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Esther Weinberg, The Ready Zone

September 28, 2022 by John Ray

Business Leaders Radio

Esther Weinberg, The Ready Zone

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Esther Weinberg, The Ready Zone

Esther Weinberg, Founder and Chief Leadership Development Officer of The Ready Zone, joined host John Ray on Business Leaders Radio to discuss the changes in workplace culture over the last few years, reorganizations, why they succeed or fail, advice for leaders navigating change, and much more.

Business Leaders Radio is produced and broadcast by the North Fulton Studio of Business RadioX® in Atlanta.

The Ready Zone

After 20+ years of working with organizations in the media and technology industries, Esther Weinberg has observed that when leaders cultivate and nurture a high level of alignment, especially during chaotic and uncertain times, they deliberately—and intentionally—create an engaged, powerful, and profitable workplace culture despite of change or unforeseeable circumstances.

And by extension, when these organizations operate with a mindset whereby valuing one another is not only a high priority, it’s as “measured” and valued as the bottom line, they are operating in what she defines as The Ready Zone: An environment in which the leader, the team, the employees, and the organization as a whole, are 100% committed to people feeling valued for who they are, their contribution, their humanity, and the value they bring to the table by being themselves. And this is exponentially more important in a virtual environment. Creating this culture facilitates leaders to step into being ready to powerfully take on the opportunities and challenges in front of them.

Through executive coaching and a series of comprehensive change management programs, Ready Zone leaders are empowered to elevate 6 key Zone Performance Indicators (ZPIs).

Company website | LinkedIn | Twitter

Esther Weinberg, Founder and Chief Leadership Development Officer, The Ready Zone

Esther Weinberg is a business growth accelerator that equips executives in high-growth media and technology industries to create game-changing breakthroughs, increase profitability in declining markets and create successful and sustainable “portable” virtual cultures with executives, leaders, and teams.
As Founder & Chief Leadership Development Officer of The Ready Zone, she moves leaders through change with proven systems to create big pivots, big impact, and big returns. Esther’s strategies assist companies through such impactful conditions as planning and executing reorganizations; moving employees from burnout and exhaustion to empowered, innovative, and driven; and implementing clear priorities and strategies for growing a virtual and global workforce.
Esther provides proven, transformative, yet practical tools and systems that help benchmark and measure results. Despite uncertain times, Esther is not afraid to tell eye-opening truths that dives deeply into the impact of change and consolidation. She does so to create the access and opportunity for meaningful dialogue and action to develop workplace cultures of trust, respect and safety. In fact, she rolls-up-her-sleeves, authentically and methodically helping organizations build sustainable company cultures that thrive vs. survive. From the fundamentals behind developing a collective philosophy of readiness to take on any industry challenge, to coaching leaders on how to reframe, refocus, and realign, Esther is a true powerhouse.

Esther is the author of the eBook on The Ready Zone’s unique framework entitled, Better Leaders. Better People. Better Results: 6-Eye Opening Strategies to Thrive Through Change You Didn’t Ask For. With over 20 years’ experience, her innovative strategies have assisted clients to grow, scale and thrive during the worst and best of times including Netflix, NBCUniversal, Microsoft, ESPN, WarnerBros., Discovery, CNN, DreamWorks Animation, Disney, IMAX, National Geographic, TelevisaUnivision, and Sony.

A respected thought-leader with first-hand experience, Esther has held executive positions at Disney and Fox, as well as stood in the shoes of C-Suite executives as an interim CEO and leader at numerous organizations. Esther’s drive for developing global leaders stems from her work abroad, including Botswana, Israel and Uganda.

Esther is the Co-Founder of the Being Me Foundation along with her wife, Lin. The organization’s mission is to create breakthroughs through global Ontological coaching and leadership programs that redefine diversity, equity, inclusion, and belonging for LGBTQIA+ young adults.
She is a graduate of New York University and a member of Harvard’s Institute of Coaching at McLean Hospital. Esther is a member of the Forbes Coaches Council and a contributor to Forbes.

LinkedIn | Twitter

Questions and Topics

What is the biggest mistake organizations make during times of change? How can they resiliently overcome it?
What is the one skill leaders undervalue that’s needed more than ever now?
I’ve heard of so many reorganizations failing. How can organizations approach this in a more thoughtful way?
How have reorganizations impacted the way people work today?
What are the new skills leaders now need to powerfully lead permanent, ever-evolving change?
How do leaders need to better prepare people to be resilient?
What advice would you give to leaders to do first who are leading change?
What are the most common costly mistakes that derail organizations from staying relevant and powerful?

Business Leaders Radio is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. The show can be found on all the major podcast apps and a full archive can be found here.

Customer Experience Radio Welcomes: Orlando Lynch and Edmund Ruiz with Atlanta Peach Movers

September 25, 2019 by angishields

Atlanta Business Radio

Customer Experience Radio Welcomes: Orlando Lynch and Edmund Ruiz with Atlanta Peach Movers

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Aren’t we all really in the customer experience business? During the 20+ years in residential real estate and corporate relocation, the #1 cornerstone of Jill’s business has always been the experience she and her team delivers. Little did she know that this strategy that would become a leading best practice for the world’s greatest businesses to survive in the future. This inspired Jill to interview big business as well as top CX professionals who are leveraging strategies to deliver a superior customer experience, and to share their stories with the business community at large. Join Jill every third Wednesday at 10AM at CXRadio.online.

Orlando Lynch’s foray into the moving business began with one truck purchased from the man who moved him into his Atlanta home in 1987. In the ensuing decades, Mr. Lynch has worked tirelessly to become one of the most recognized and respected leaders in the Southeast relocation industry and to create not only Georgia’s largest moving and storage company, but the region’s best, with an unwavering emphasis on customer service and quality.

Today, Atlanta Peach Movers, Inc. is the largest local moving company in Georgia, and a certified, minority-owned business. Atlanta Peach Movers offers commercial and residential relocation services locally in the Metro Atlanta area, nationally and internationally.

Among its many industry honors, Atlanta Peach Movers was named “2012 Affiliate of the Year – Atlanta Board of Realtors”, and “2011 Vendor of the Year” by the Women of AT&T – Atlanta Chapter, and was named “2010 Supplier of the Year” by the Georgia Minority Supplier Development Council.

Leveraging his marketing degree from Arizona State University, as well as knowledge gained from CEO management programs at both Kellogg School of Management at Northwestern University and Tuck School of Business at Dartmouth College, Mr. Lynch has grown Atlanta Peach Movers to include a fleet of over 40 trucks and six tractor trailers.

The company is committed to giving back and offers pro bono or heavily discounted services to a long list of charitable institutions including: Toys for Tots, Habitat for Humanity, the Warrick Dunn Foundation and Hands On Atlanta, among many others. Mr. Lynch also served on the board of directors of Zoo Atlanta.

An Atlanta resident, Mr. Lynch is married with three grown children.

When not working to fulfill his vision of excellence for Atlanta Peach Movers and volunteering in the community, Mr. Lynch can be found at Turner Field cheering on his beloved Atlanta Braves.

Edmund Ruiz is the Director of Sales for Atlanta Peach Movers. He has been in the moving and storage industry for over twenty two years, and takes pride in his work, his ethics and being the number one moving company in Atlanta. Edmund is very particular with the details of the move logistics, which makes for a fantastic experience for the client.

Edmund has done over 5,000 on site estimates and his overall mission is to have 100% customer satisfaction. He is a U.S. Marine Corp. Veteran with 13 years of service, and has received awards such as the Navy Achievement Medal, Meritorious Mast and Recruiter of the Year.

Edmund has a lovely wife of 20 years and a son who is a first year at Augusta University. He also has a Yorkie and a rescue.

Follow Atlanta Peach Movers on Facebook, Twitter and Instagram.

About Your Host

Jill Heineck is a leading authority on corporate relocations, and is highly sought after for her real estate industry acumen and business insights. As a published author, frequent panelist and keynote speaker, Jill shares her experience and perceptions with people from around the globe.

Jill is a founding partner of Keller Williams Southeast, established in 1999, and the founder and managing partner of Heineck & Co. Her real estate practice specializes in corporate relocations, individual relocations, luxury residential, and commercial properties. Jill’s analytical approach to problem-solving, along with her expert negotiation skills and sophisticated marketing, deliver superior results to her clients. Her winning strategies and tenacious client advocacy have earned her a reputation for excellence among Atlanta’s top producers.

While Jill has received many accolades throughout her career, she is most gratified by the personal testimonials and referrals she receives from her clients. Jill’s unwavering commitment to the customer experience, and her focus on the unique needs of each client, serve as the foundation of her success.

Follow Jill Heineck on LinkedIn.

HAVING THE CEO MINDSET: Kris Cavanaugh Castro with Shift, Inc.

July 13, 2016 by Mike

On the Money

HAVING THE CEO MINDSET: Kris Cavanaugh Castro with Shift, Inc.

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On this episode of “On the Money“, host Joe Moss talks about having the CEO mindset with leadership guru Kris Cavanaugh Castro.

Kris Cavanaugh Castro/Shift, Inc.

Kris Cavanaugh Castro is the founder of Shift, Inc. As an Executive & Leadership Coach, her background includes over 20 years of experience training, mentoring and coaching individuals and teams. She is a certified ICF coach and expert strategist with an amazing ability to pull her clients through difficult challenges to achieve their professional and personal goals and dreams more easily and consistently. Kris specializes in helping people produce more consistent results and increase their effectiveness – resulting in a greater sense of freedom, joy and fulfillment both professionally and personally. She also helps companies engage their employees at a deeper level so they are contributing in more significant ways in order to increase a company’s bottom line and serve their clients more effectively.

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To watch the video of this show CLICK HERE.

“On the Money” focuses on topics and issues allowing small businesses to better navigate the financial services minefield, with analysis and opinions from today’s industry experts on banking and loans. “On the Money” also introduces you to some of the top small business leaders in the Atlanta market.

Hosted by Joe Moss, the president of Embassy National Bank, “On the Money” airs live every Wednesday at 3:00 PM EST from the Business RadioX studio in Gwinnett.

9 VIRTUES OF EXCEPTIONAL LEADERS: Rob Jenkins of GSU/Academy for Academic Leadership

May 18, 2016 by Mike

On the Money

9 VIRTUES OF EXCEPTIONAL LEADERS: Rob Jenkins of GSU/Academy for Academic Leadership

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Host Joe Moss discusses leadership skills with Rob Jenkins, Georgia State University Academy for Academic Leadership professor and the co-author of the book “The 9 Virtues of Exceptional Leaders: Unlocking Your Leadership Potential”.

Rob Jenkins/GSU Academy for Academic Leadership

Academy for Academic Leadership (AAL) is a national leadership training and development organization located in metro Atlanta. Don’t let the name fool you – they work extensively with educational institutions but also with for-profit and not-for-profit organizations. AAL President and Founder Karl Haden and Senior Fellow Rob Jenkins have collaborated on “The 9 Virtues of Exceptional Leaders: Unlocking Your Leadership Potential“, a powerful book that explores the DNA of leadership and creates a strong foundation for leadership development.

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Hosted by Joe Moss, the president of Embassy National Bank, “On the Money” airs live every Wednesday at 3:00 PM EST from the Business RadioX studio in Gwinnett.

Michele Shauf with eVestment

May 12, 2016 by angishields

Learning Insights

Michele Shauf with eVestment

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Learning Insights Radio provides case studies, lessons learned, and leading-edge business practices from learning leaders and TrainingPros Relationship Managers across the country.

IMG_0969 (1) — David Adelman & Michele Shauf

Michele Shauf / evestment

Director of Learning and Development

KSU Shrimp Tank features Tom DiGregorio on Atlanta Business Radio

December 15, 2015 by angishields

Atlanta Business Radio

KSU Shrimp Tank features Tom DiGregorio on Atlanta Business Radio

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The Shrimp Tank

Feeding Young Entrepreneurial Minds & Businesses Plans Entrepreneurs come to the Shrimp Tank to compete for funding to grow their dreams.

L to R Co-Host Ted Jenkin, Tom DiGregorio and Co-Host Chris Hanks

Tom DiGregorio is President and Owner of AquaGuard Basement Systems, Tom has strived to raise his customers expectations of residential contractors by developing and running his business with his slogan “A Service Company with Integrity, A Contractor who Cares” as his guide.

Tom DiGregorio/Aquaguard

As President and Owner of AquaGuard Basement Systems, Tom has strived to raise his customers expectations of residential contractors by developing and running his business with his slogan “A Service Company with Integrity, A Contractor who Cares” as his guide.

With over 21 years in residential home services, Tom has an extensive understanding of the residential basement waterproofing industry and foundation repair. He brings a focused and intelligent approach to each job and is a true waterproofing and foundation repair expert. Tom achieved his certifications from premiere organizations including The National Association of Waterproofing & Structural Repair Contractors, The Basement Systems International Waterproofing Contractors Network and Foundation SupportWorks International.

Ted Jenkin/Oxygen Financial

(Co – Host)

Ted Jenkin has spent the past 22 years giving personal financial advice to thousands of people across the United States. After graduating from Boston College in 1991, Ted spent more than 16 years working for American Express Financial Advisors/Ameriprise Financial. He was one of the youngest people in the history of the company to reach both Field Vice President and Group Vice President level. He managed more than 800 financial advisors throughout 8 states in his last position with the company. He won the premier performer award, leader of the year award, and had the number one office in the country for more than two years in a row. In 2008, Ted founded oXYGen Financial to help revolutionize the financial services industry by creating a new company that focused on serving the X and Y Generation. oXYGen Financial now has more than 1,700 clients throughout 25 states across the country. Ted has been featured in over 25 magazines and newspapers including the Wall Street Journal, Business Week, and The Huffington Post. He has six advanced designations from the College for Financial Planning (CFP®, CRPC®, CRPS®, AWMA®, AAMS®, CMFC®) and is an on air radio personality featured on the popular drive time Atlanta radio show The Rock 100.5 Morning Show on Rock 100.5 FM. Ted lives in Milton, GA with his wife Genna and three kids Olivia, Lyla, and Louden.

Chris Hanks/ KSU EC

(Co – Host)

Christopher C. Hanks is the founder and executive director of the KSUEntrepreneurship Center. Prior to this, Hanks was the founder and director of the entrepreneurship program at the University of Georgia. He has owned multiple businesses, including music, e-commerce, publishing, and export ventures. He is also the co-author of a best-selling book on low risk entrepreneurship.

Hanks leads the International Entrepreneurship Institute and is certified in business valuation, providing expert witness testimony. Before teaching at UGA, Hanks taught entrepreneurship at Georgia State University and assisted in leading the Russell Center for Entrepreneurship. He earned a BBA from University of Georgia and an MBA from San Jose State University. Before launching his first business, Hanks held corporate risk management positions in the pharmaceutical and beverage industries.

KSU Entrepreneurship Center Spotlight Episode “Shrimp Tank” on Atlanta Business Radio

December 2, 2015 by angishields

Atlanta Business Radio

KSU Entrepreneurship Center Spotlight Episode "Shrimp Tank" on Atlanta Business Radio

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About the Kennesaw State University Entrepreneurship Center

We believe that entrepreneurship has the power to change lives. Those who embrace an entrepreneurial mindset will make more money, be happier in life, and have better relationships.

L to R Chris Hanks, Rhonda Duffy, Frank Duffy, Ted Jenkin

Chris Hanks/ KSU EC

Christopher C. Hanks is the founder and executive director of the KSU Entrepreneurship Center. Prior to this, Hanks was the founder and director of the entrepreneurship program at the University of Georgia. He has owned multiple businesses, including music, e-commerce, publishing, and export ventures. He is also the co-author of a best-selling book on low risk entrepreneurship.

Rhonda Duffy/Duffy Realty

Considered as a credible real estate expert and consumer advocate, Rhonda has been interviewed and published in hundreds of articles. She has been in the Wall Street Journal at least 20 times, on CNN, CNBC, on 4 major news channels, on Clark Howard’s Prime Time Real Estate special, quoted on MarketWatch and many, many publications.

Frank Duffy/Duffy Realty

Frank Duffy, co-owner of Duffy Realty of Atlanta, has been a home seller coach to over 20,000 Atlanta clients saving them millions in traditional agent fees.

Ted Jenkin/Oxygen Financial

LISTENING TO COMMUNICATE EFFECTIVELY: Dr. Bill Lampton with Championship Communication

March 4, 2015 by Mike

On the Money

LISTENING TO COMMUNICATE EFFECTIVELY: Dr. Bill Lampton with Championship Communication

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Is your organization lagging or leading in your industry? Are your employees whiners or winners? Do your customers rage or rave about your service? Are sales slumping or soaring? In this episode of “On the Money”, Dr. Bill Lampton discusses the keys to good communication and the importance of listening to your employees and customers.

Bill Lampton/Championship Communication

Founded in 1997, Championship Communication helps companies identify their communication roadblocks while strengthening teamwork, morale, productivity and profits. Dr. Bill Lampton also helps leaders learn to speak with “poise, power and persuasion” so they will generate “attention, agreement and action”.

Dr. Lampton also teaches clients how to produce top-quality, cost-effective videos using their iPads or iPhones. As a keynote speaker, seminar director and coach, he has worked with top-tier clients such as the University of Georgia Athletic Association, Gillette, Ritz-Carlton-Cancun, Celebrity Cruises and the British Columbia Legal Management Association. He wrote a popular book “The Complete Communicator: Change Your communication, Change Your Life”. His motto is “Helping You Finish in First Place!”

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“On the Money” focuses on topics and issues allowing small businesses to better navigate the financial services minefield, with analysis and opinions from today’s industry experts on banking and loans. “On the Money” also introduces you to some of the top small business leaders in the Atlanta market.

Hosted by Joe Moss, the president of Embassy National Bank, “On the Money” airs live every Wednesday at 3:00 PM EST from the Business RadioX studio in Gwinnett.