North Fulton Business Radio Archives - Page 7 of 71

Healthcare Staffing and Home Care Services, Stephen Deason, OPA Health Group

April 22, 2025 by John Ray

North Fulton Business Radio

Healthcare Staffing and Home Care Services, Stephen Deason, OPA Health Group

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Healthcare Staffing and Home Care Services, Stephen Deason, OPA Health Group (North Fulton Business Radio, Episode 863)

In this episode of North Fulton Business Radio, host John Ray speaks with Stephen Deason from OPA Health Group. They discuss OPA’s journey in medical staffing and home care services, covering their expansion across 15 states and their entrance into home healthcare in the Atlanta metropolitan area. Stephen shares his personal backstory, the passion behind his work, and the challenges faced in healthcare staffing. Additionally, he highlights key differentiators of OPA Health Group, including their rigorous recruitment process and exceptional internal team, along with valuable advice for those seeking home healthcare services. The episode underscores the importance of reliability and compassionate care within the healthcare industry.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and recorded inside Renasant Bank in Alpharetta.

Stephen Deason, Founder and CEO, OPA Health Group

Stephen Deason

Stephen Deason is the Founder and Chief Executive Officer of The OPARASA Group, which includes OPA Staffing and OPA Home Care under its umbrella. Based in Roswell, Georgia, Deason brings over 30 years of experience in building and managing healthcare and technology companies. He is recognized as an entrepreneur, author, public speaker, consultant, professor, and recovery advocate. Deason’s leadership is marked by a commitment to social enterprise, specifically helping individuals in recovery build personal and economic worth by leveraging business opportunities and workforce training.

Deason’s academic background is extensive. He holds a Bachelor of Science in Mathematics from the University of Alabama at Birmingham, an MBA and an MSc in Accounting from Emory University, and he is ABD (all but dissertation) for a PhD in Business from Emory University’s Laney Graduate School. He is also a graduate of the Johns Hopkins CityLabs program and has pursued additional graduate studies at Johns Hopkins University.

Before founding The OPARASA Group, Deason served as CEO of GRYYT, a socially conscious MarTech firm, and held C-level positions with several other technology companies. He is an active volunteer, serving on multiple nonprofit boards and advisory boards for startup technology and telecommunications firms. Deason is also a frequent public speaker on topics such as leadership and recovery, and he has authored two books and multiple academic papers.

OPA Health Group

OPA Health Group serves as the parent organization for both OPA Staffing and OPA Home Care, providing strategic oversight and ensuring that both divisions uphold the group’s commitment to high-quality healthcare services. The two entities, while operating under the same corporate umbrella, maintain distinct operational focuses and service models, each tailored to meet specific needs within the healthcare sector.

OPA Staffing is dedicated to recruiting and placing highly qualified healthcare professionals in medical facilities across multiple states, including Alabama, Maine, North Carolina, South Carolina, Florida, Massachusetts, Pennsylvania, Georgia, Mississippi, and Texas. The division specializes in sourcing clinical and administrative staff such as registered nurses, licensed practical nurses, certified nurse assistants, nurse practitioners, physician assistants, therapists, and laboratory professionals. OPA Staffing is recognized for its rigorous hiring standards, ensuring that all candidates meet or exceed Joint Commission Accreditation Standards and Department of Health Regulations. The division operates out of its headquarters at 9755 Dogwood Road, Suite 320, Roswell, Georgia, and is distinguished by its collaborative partnerships with healthcare facilities and its commitment to open communication and quality assurance. OPA Staffing has also earned The Joint Commission’s Gold Seal of Approval, reflecting its dedication to excellence in healthcare staffing.

OPA Home Care, on the other hand, focuses on providing in-home care and support for seniors and individuals who require assistance with daily living activities. Its services encompass personal care, companionship, medication management, transportation, meal preparation, and specialized care for couples or those recovering from illness or surgery. OPA Home Care primarily serves counties within Georgia, including Cherokee, Cobb, Dawson, DeKalb, Forsyth, Fulton, Gilmer, Gwinnett, Hall, Lumpkin, Monroe, and Pickens. Like OPA Staffing, OPA Home Care is headquartered at 9755 Dogwood Road, Suite 320, Roswell, Georgia. The division employs a large team of credentialed caregivers, certified nursing assistants, and nurses, offering customized care plans tailored to the unique needs and budgets of each client. Clients benefit from reliable backup care, 24/7 support, and a strong track record of service, as evidenced by the division’s support of more than 112 active facilities in Georgia over the past five years.

Both OPA Staffing and OPA Home Care operate in close coordination under the leadership and operational infrastructure provided by OPA Health Group. Although each division maintains its own specialized teams and service offerings, they share a unified mission, organizational standards, and a commitment to client-focused care. This integrated approach allows OPA Health Group to deliver comprehensive healthcare solutions, both in clinical settings and in the homes of those who need personalized support.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:35 Guest Introduction: Stephen Deason of OPA Health Group
01:44 OPA Health Group: Services and Expansion
02:49 Stephen’s Personal Journey and Passion for Healthcare
03:39 Challenges and Evolution in Healthcare Staffing
05:25 Impact of COVID-19 on Healthcare Staffing
06:30 Transition to Home Care Services
07:20 Operational Insights and Business Philosophy
12:09 Navigating Multi-State Operations
14:22 Home Healthcare: Differentiators and Client Success Stories
23:08 Conclusion and Contact Information
25:11 Host’s Final Remarks

About North Fulton Business Radio and host John Ray

With over 860 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of North Fulton Business Radio, and Owner, Ray Business Advisors — **John Ray, host of *North Fulton Business Radio*, and Owner, Ray Business Advisors**

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Empowering Young Girls in Golf, with Emmy Martin, Played With Heart

April 17, 2025 by John Ray

North Fulton Business Radio

Empowering Young Girls in Golf, with Emmy Martin, Played With Heart

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Empowering Young Girls in Golf, with Emmy Martin, Played With Heart (North Fulton Business Radio, Episode 862)

In this episode of North Fulton Business Radio, host John Ray speaks with Emmy Martin, Founder and President of Played With Heart. Despite facing barriers growing up, Emmy’s passion for golf led her to start this non-profit organization dedicated to introducing girls aged four to ten to golf in a fun and girl-friendly environment. Emmy discusses the unique aspects of her program, including the emphasis on community, team camaraderie, and mentorship from female college and professional golfers. She also highlights the benefits of golf for young girls, both on and off the course. Listeners will gain insights into how the program operates, its growth, and the positive impact it’s having on young participants.

Emmy Martin, Founder and President, Played with Heart

Emmy Martin, Played with Heart — **Emmy Martin, Founder and President, Played with Heart**

Emmy Martin is a former collegiate and professional golfer who has dedicated her career to empowering young female athletes through golf. Growing up in Florida, Emmy initially pursued gymnastics but transitioned to golf at the age of 12. She went on to play at Texas Christian University (TCU), where she distinguished herself as a top competitor and set school records. After college, Emmy competed professionally on the Epson Tour, gaining valuable experience and insight into the sport at a high level.

Driven by a passion to give back and inspire the next generation, Emmy founded Played with Heart Inc., a nonprofit organization focused on making golf accessible and exciting for girls. Starting with sending care packages of golf apparel to young players, she has expanded her mission to include mentorship and leadership development.

Emmy currently serves as the Women’s Golf Ambassador at The Golf Club of Georgia and Horseshoe Bend Country Club, where she leads programs designed to foster confidence, community, and lifelong skills through golf. Her vision is to change the narrative around women’s golf and ensure every girl has the opportunity to experience the joy and empowerment the game can bring.

Played with Heart

Played with Heart Inc. is a 501(c)(3) nonprofit organization focused on inspiring and empowering the next generation of female golfers. Its mission is to provide young girls with engaging and accessible opportunities to learn and excel in golf while also highlighting the sport’s broader values of community, mentorship, empowerment, and camaraderie.

The organization’s flagship initiative, the Played with Heart Golf Girls League, introduces girls to golf in a fun, girl-friendly environment and nurtures a supportive community where participants can learn and grow together. The league is led by female professional golfers and college players who serve as mentors and role models, emphasizing leadership and personal development.

Played with Heart is based at The Golf Club of Georgia, a premier private club in Atlanta, which supports the organization’s mission and provides top-tier facilities for its programs.

Website | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:33 Meet Emmy Martin, Founder of Played with Heart
01:58 The Journey to Golf: Emmy’s Story
03:28 The Mission of Played with Heart
06:17 Program Details and Structure
10:18 Expanding the Program
11:00 The Benefits of Golf for Girls
12:35 How to Get Involved
15:46 Conclusion and Final Thoughts
16:12 Host’s Closing Remarks

About North Fulton Business Radio and host John Ray

With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Cultivating Future Leaders, with Randy Hain, Author of Practical Virtue

April 7, 2025 by John Ray

North Fulton Business Radio

Cultivating Future Leaders, with Randy Hain, Author of Practical Virtue

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Cultivating Future Leaders, with Randy Hain, Author of Practical Virtue (North Fulton Business Radio, Episode 861)

In this engaging episode of North Fulton Business Radio, host John Ray welcomes back executive coach and prolific author Randy Hain to discuss his newest book, Practical Virtue: An Actionable Guide to Help You Become a Leader Worth Following. Aimed at Gen Z and early-career professionals, the book serves as a resource for building essential leadership skills and virtues. Randy emphasizes the importance of mentorship, encouraging senior professionals to invest in the younger generation by sharing their own experiences and wisdom. The conversation covers key virtues like accountability, generosity, hard work, candor, and humility, offering practical tips and stories. Randy also introduces the “One Plus Three” project, urging mentors to guide three young professionals through the book. The episode calls for a collective effort to prepare future leaders by modeling and teaching virtuous leadership.

Randy Hain, Author of Practical Virtue: An Actionable Guide to Help You Become a Leader Worth Following

Randy Hain is the founder and president of Serviam Partners and the co-founder of the Leadership Foundry.

With a successful 30+ year career in senior leadership roles, corporate talent and executive search, Randy is a sought-after executive coach for senior leaders at some of the best-known companies in the U.S. and globally who are seeking candid and expert guidance on how to overcome obstacles to their success or develop new leadership skills.

Randy is a husband, father, and active community leader and serves on the boards of the causes he cares about most. Randy has earned a reputation as a creative business partner and generous thought leader through his books, articles and speaking engagements.

Randy is the award-winning author of 12 books, including the newly released Becoming a More Thoughtful Leader, and a past guest of North Fulton Business Radio.

Website | LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:29 Introducing Randy Hain and His New Book, Practical Virtue
02:16 The Importance of Mentoring Gen Z
07:31 Book Structure and Virtues
09:56 Deep Dive into Key Virtues
17:58 The Power of Encouragement
18:27 Understanding Candor
21:38 The Importance of Humility
23:23 Destigmatizing Mentorship
24:42 The “One Plus Three” Project
27:38 Call to Action for Mentors
32:49 Conclusion and Final Thoughts

About North Fulton Business Radio and host John Ray

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Roofing with Exceptional Service, Donna Chunglo, Donna the Roofer

April 7, 2025 by John Ray

North Fulton Business Radio

Roofing with Exceptional Service, Donna Chunglo, Donna the Roofer

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Roofing with Exceptional Service, Donna Chunglo, Donna the Roofer (North Fulton Business Radio, Episode 860)

In this episode of North Fulton Business Radio, host John Ray interviews Donna Chunglo, better known as “Donna the Roofer.” Donna shares her unique journey from part-time bookkeeper to becoming Georgia’s only roofing broker. She discusses how her distinct business model, which involves working with multiple roofing companies, enables her to offer tailored solutions to her clients. Donna emphasizes the importance of customer care, offering examples of her commitment to providing the best possible experience for those she works with. She also addresses common roofing concerns, such as the importance of regular inspections and the pitfalls of allowing unverified individuals on your roof. Throughout the episode, Donna highlights her dedication to community service and how her personalized approach to roofing has resulted in a business built entirely on referrals.

Donna Chunglo, Donna the Roofer

Donna Chunglo, Donna the Roofer

Donna Chunglo, also known as “Donna the Roofer,” is a trailblazer in the roofing industry with over a decade of hands-on experience. As the only known roofing broker, she brings a unique combination of expertise in office administration, production, and sales, allowing her to manage projects from start to finish with clarity and confidence.

Donna is also the author of How to Sell a Million Dollars in Roofs and Never Knock a Door!, a guide that reflects her innovative, relationship-driven approach to sales. Her business thrives on simplifying the most complex parts of the roofing process—especially storm damage repairs and insurance claims—by working directly with insurance companies to help clients get the coverage they deserve.

Known for her transparency and high standards, Donna treats every client like family. Whether it’s a roof replacement or a gutter installation, she ensures the process is smooth, personal, and rooted in quality craftsmanship.

When she’s inspecting a roof or mentoring others in the trade, Donna loves traveling the world with her husband, Chris, spending time with her three granddaughters, and exploring new crafts. She finds herself drawn to individuals who share her unique passions, and she aspires to fulfill a long-held dream of visiting Australia.

Website | Email

Topics Discussed on this Episode

00:00 Introduction to North Fulton Business Radio
01:42 Meet Donna the Roofer
02:25 Donna’s Unique Roofing Business Model
02:56 Donna’s Journey into Roofing
04:22 Building a Customer-Centric Roofing Service
06:41 Challenges and Successes in Roofing
11:28 Advice for Homeowners on Roofing
13:40 Insurance and Roofing: What You Need to Know
16:53 Referral-Based Business Model
17:27 Writing a Book on Roof Sales
18:04 Innovative Community Engagement
19:18 Beyond Roofing: Community Resource
21:58 Commercial Roofing Expertise
22:58 Client-Centric Approach
27:11 Drone Inspections vs. Traditional Methods
28:58 Who Should Call Donna?
30:19 Success Stories and Final Thoughts
31:52 Closing Remarks and Contact Information

About North Fulton Business Radio and host John Ray

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Poop Scooping Service for a Healthy Environment, with Meliss Jakubovic, Clean Paws Scooping

April 3, 2025 by John Ray

North Fulton Business Radio

Poop Scooping Service for a Healthy Environment, with Meliss Jakubovic, Clean Paws Scooping

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Poop Scooping Service for a Healthy Environment, with Meliss Jakubovic, Clean Paws Scooping (North Fulton Business Radio, Episode 859)

In this episode of North Fulton Business Radio, host John Ray interviews Meliss Jakubovic, owner of Clean Paws Scooping. They discuss the unique and innovative services offered by Meliss’s business, which helps residential and commercial clients by professionally handling pet waste removal. Meliss shares her journey as a multiple-business owner, the research behind starting a poop scooping service, and the benefits of running an independent business. She also elaborates on the significant health risks associated with unattended pet waste and highlights how her company helps busy families, seniors, and pet enthusiasts maintain a clean and safe environment. Meliss shares the methods and tools Clean Paws Scooping uses to ensure thorough cleaning, customer experiences, and their plans for future expansion.

Special for North Fulton Business Radio listeners: Clean Paws Scooping is giving away $25 off your first month of recurring service with coupon code “RadioX.” Offer expires on August 1, 2025.

Meliss Jakubovic, Founder and Owner, Clean Paws Scooping

As the Owner of Clean Paws Scooping, Meliss Jakubovic is on a mission to retire pet owners from poop scooping, one yard at a time.

Through her locally owned and woman-owned business, she’s bringing cleaner, healthier outdoor spaces to homes, apartment complexes, HOAs, and businesses while giving busy families, elderly pet owners, and professionals one less thing to worry about. Clean Paws Scooping lives by its motto: “Our business is picking up their business,” making life easier for pet owners while keeping the community clean.

But scooping isn’t the only thing Meliss is a pro at. As an online marketing strategist and business growth expert for Meliss Marketing and Clients Come Knocking, she helps coaches, healers, and small business owners turn their expertise into thriving, profitable brands. With close to two decades of experience in digital marketing, lead generation, and business systems, she knows how to create visibility, build relationships, and turn prospects into loyal clients.

And if that weren’t enough, she’s also a professional folk dancer, preserving culture and bringing communities together through movement and tradition. With an eye for opportunity and a heart for service, she’s showing that success isn’t just about what you do; it’s about the impact you make.

Clean Paws Scooping

Clean Paws Scooping is a locally owned, professional pet waste removal service based in Duluth, Georgia. They specialize in keeping residential and commercial outdoor spaces clean and odor-free by offering scheduled poop scooping services on a weekly, biweekly, or monthly basis. Their services also include yard deodorizing and disinfecting, with a focus on safety and customer satisfaction.

Founded by Meliss Jakubovic, Clean Paws Scooping serves North Metro Atlanta areas such as East Cobb, Sandy Springs, Roswell, Alpharetta, Milton, Johns Creek, Peachtree Corners, and Duluth. The company emphasizes convenience, flexibility (no contracts required), and meticulous care to ensure yards are spotless and ready for use.

Website | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:53 Meet Meliss Jakubovic: The Poop Scooping Entrepreneur
03:02 The Business of Poop Scooping
04:33 Meliss’s Other Ventures
07:20 Why Dog Poop? The Research Behind the Business
09:09 The Importance of Clean Yards
12:12 How Clean Paw Scooping Works
15:25 Introduction to Client Types
15:40 Residential Services Overview
16:20 Commercial Services Overview
17:18 Geographic Coverage
19:05 Future Business Plans
20:31 Client Success Stories
23:03 Special Offer for Listeners
24:24 Contact Information and FAQs
26:07 Conclusion and Final Thoughts

About North Fulton Business Radio and host John Ray

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Exceptional Leadership Insights with John Ott

April 2, 2025 by John Ray

North Fulton Business Radio

Exceptional Leadership Insights with John Ott

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Exceptional Leadership Insights with John Ott (North Fulton Business Radio, Episode 858)

In this episode of North Fulton Business Radio, host John Ray interviews John Ott from Exceptional Leaders. Ott shares his journey into leadership coaching, emphasizing the importance of curiosity and understanding group dynamics, personal growth, and effective communication. He discusses the significance of being “inwardly sound” and “others focused” as key leadership qualities. John also highlights the importance of self-awareness and presents a 360-degree feedback tool to help leaders understand their strengths and areas for improvement. The episode concludes with John sharing success stories and offering insights into the holistic growth of leaders and their businesses.

John Ott, Co-Founder & Executive Coach, Exceptional Leaders

John Ott

Since 1999, John has led and developed hundreds of leaders in a variety of organizations: corporations, small businesses, startups, and non-profits. He is a co-founder and principal of Exceptional Leaders, LLC, a venture focused on guiding leaders and teams to achieve long-term, sustained excellence through advanced leadership development and integral coaching.

In the coaching context, John blends creative strategy with a deep understanding of human behavior and development. His approach is rooted in a long-standing curiosity around three questions:

How do people grow?
How do groups of people work together to accomplish amazing things?
How are ideas effectively communicated from one person or group to another?

John’s work consistently revolves around the alignment of people and resources with a unified mission. While portions of his time have been spent honing these skills in the non-profit sector, he has also actively consulted with a variety of for-profit and non-profit organizations in the areas of strategic operations and leadership development.

John began his career on the staff of a church in Nashville, TN, where he gained exposure to a broad spectrum of leadership opportunities. He went on to help found an industry-leading, high-tech, audio-visual firm. After that firm had gained sufficient traction, John went back into the non-profit sector, eventually joining the staff of North Point Ministries—one of the largest and most influential churches in the country. While at North Point, John led the development of leader training and operational infrastructure accessed by more than 1500 volunteer leaders locally and thousands more globally. Prior to co-founding Exceptional Leaders, John was the president of a private capital group specializing in real estate development, residential construction, and cellular tower development.

John holds professional coaching credentials with New Ventures West and a Bachelors Degree in Biblical Studies with a minor in Greek from Lipscomb University. He currently lives in a suburb of Atlanta, Georgia, with his amazing wife and four children.

Connect with John Ott: Website | LinkedIn

Connect with Exceptional Leaders: Website

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:26 Meet John Ott: Exceptional Leaders
01:51 John Ott’s Journey to Coaching
02:20 The Role of Curiosity in Career Development
03:46 Taking the Leap: Starting a Business
06:23 The Importance of Leadership
08:16 Defining Leadership Effectiveness
11:58 Inwardly Sound and Others Focused
14:15 The Identity Crisis of Business Leaders
15:45 The Isolation at the Top
18:23 Navigating Leadership Challenges
19:57 Recognizing the Need for Coaching
25:40 Self-Awareness and Leadership
27:49 Success Stories and Outcomes
30:37 Connecting with John Ott
31:15 Final Thoughts and Gratitude

About North Fulton Business Radio and host John Ray

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Relationship Building with “The Bow Tie Banker,” Michael Miller, Embassy National Bank

March 27, 2025 by John Ray

North Fulton Business Radio

Relationship Building with "The Bow Tie Banker," Michael Miller, Embassy National Bank

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Relationship Building with “The Bow Tie Banker,” Michael Miller, Embassy National Bank (North Fulton Business Radio, Episode 857)

Host John Ray interviews Michael Miller, also known as “The Bow Tie Banker,” from Embassy National Bank, in this episode of North Fulton Business Radio. Michael shares his journey into banking, driven by a desire to help underserved communities. He discusses the importance of building relationships with clients, particularly small business owners, before they need critical banking services. Michael emphasizes the value of personal rapport and understanding clients’ needs deeply, which is often challenging for larger banks. The episode also covers practical advice for small business owners on how to establish excellent banking relationships and maintain solid financial health. Michael illustrates his points with success stories and practical examples, showcasing why smaller, community-centric banks can often provide more personalized and effective service.

Michael Miller, “The Bow Tie Banker,” Embassy National Bank

As a Commercial/SBA Loan Officer and Portfolio Manager of Embassy National Bank, Michael is responsible for working with business owners not only on their lending needs but also on their entire banking relationship. Known as “the Bowtie Banker,” Michael prides himself on personal service and responsiveness.

Prior to joining Embassy National Bank, Michael had worked with other financial institutions in the South and Midwest. His background has included commercial lending, special assets, risk management, loan documentation, fraud detection, & collections. Michael has over 30 years of experience in the banking industry.

Michael is a graduate of Washburn University with a Bachelor of Business Administration degree.

Embassy National Bank

Embassy National Bank, located in Lawrenceville, GA, is a community-focused financial institution providing expert business and personal banking services to the local area. With a strong emphasis on small business lending, commercial lending, residential construction lending, and 1-4 family investment lending, the bank is dedicated to helping growing businesses find the capital they need to expand and thrive.

The bank is committed to providing the best customer service and products tailored to meet customer needs. As a business-friendly bank, Embassy National Bank’s leaders reside within the communities they aim to grow, ensuring a deep understanding of local financial needs. The institution focuses on positioning businesses for success through comprehensive cash management solutions and various lending options, including SBA loans.

With decades of combined experience, the team at Embassy National Bank offers expert financial backing and advice to both individuals and organizations. They work diligently to help customers reach their business and personal financial goals, leveraging their extensive knowledge and personalized approach.

Website | LinkedIn | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome
00:27 Meet Michael Miller: The Bow Tie Banker
01:41 Michael’s Journey into Banking
05:43 Building Strong Banking Relationships
09:06 The Importance of Local Banks
10:39 The Bow Tie Banker Brand
12:07 Community Banking vs. Mega Banks
15:38 Advice for Small Business Owners
23:52 Success Stories and Client Relationships
25:00 Conclusion and Contact Information

About North Fulton Business Radio and host John Ray

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Enhancing Image and Personal Branding with Arlene Stearns, ImageUp System

March 25, 2025 by John Ray

North Fulton Business Radio

Enhancing Image and Personal Branding with Arlene Stearns, ImageUp System

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Enhancing Image and Personal Branding with Arlene Stearns, ImageUp System (North Fulton Business Radio, Episode 856)

In this episode of North Fulton Business Radio, host John Ray welcomes Arlene Stearns, a personal branding image consultant and founder of ImageUp System. Arlene shares her expertise on the importance of image and personal branding, especially for women. She discusses the connection between appearance and confidence, productivity, and success. Arlene delves into her career trajectory, passion for helping people, and her creative background. The conversation covers various aspects of personal branding, including the impact of fashion versus style, the importance of self-confidence, and how to handle transitions in wardrobe needs post-pandemic. Arlene also shares success stories of transforming clients’ images and enhancing their professional presence. Listeners are provided insights on how to recognize the need for a makeover and the step-by-step process Arlene uses to create transformational changes for her clients.

Arlene Stearns, ImageUp System

Arlene Stearns is a renowned image consultant and executive presence coach, best known for creating the ImageUp System. With over 20 years of experience in the fashion industry, she has developed a profound understanding of how appearance impacts success. Her journey began with a deep-rooted connection to fashion, thanks to her family’s involvement in the New York City fashion scene. Arlene’s expertise spans owning a clothing line and working as a stylist in exclusive boutiques, where she won four national awards for her mastery of the “mix and match” concept. This background has equipped her with the skills to help clients create a distinctive personal style that boosts confidence and revenue.

As the founder of the ImageUp System, Arlene guides successful women entrepreneurs, business owners, and corporate executives to enhance their appearance and presence, enabling them to capitalize on lucrative opportunities. Her system is designed to transform clients’ inner and outer personas, ensuring that their inner brilliance radiates outwardly. Arlene is a sought-after speaker and has been featured at prominent events and publications, including the Women’s Professional Development Network and Best Self Magazine. Her mission is to empower individuals to look and feel like leaders, thereby increasing their earning potential and professional influence. Beyond her professional life, Arlene enjoys painting, traveling, and maintaining a balanced lifestyle through meditation and exercise.

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:41 Meet Arlene Stearns: Personal Branding Expert
03:49 The Importance of Appearance
06:31 Fashion vs. Style
10:43 Comfort and Style Post-Pandemic
14:24 Self-Confidence and Productivity
18:44 Feeling Like a Million Dollars
19:03 Empowering Clients Through Makeovers
20:16 Immediate Impact of Makeovers
21:45 Breaking Out of Style Ruts
23:47 Identifying the Need for a Style Consultant
25:50 The Ultimate Style Success Session
29:06 Transformative Success Stories
30:58 Addressing Fears and Embracing Change
32:48 Working with Male Clients
35:03 How to Connect with Arlene Stearns
35:53 Closing Remarks and Gratitude

About North Fulton Business Radio and host John Ray

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Championing Synergetic Culture® with Adam Bieber

March 19, 2025 by John Ray

North Fulton Business Radio

Championing Synergetic Culture® with Adam Bieber

00:00 /

Championing Synergetic Culture® with Adam Bieber (North Fulton Business Radio, Episode 855)

In this episode of North Fulton Business Radio, host John Ray interviews Adam Bieber, Director of Business Development at Logic Speak and Founder of The Synergetic Culture® Company. Adam shares insights on his dual roles in managed IT and cybersecurity, and his consulting firm focused on building effective sales processes and improving company cultures. He discusses the importance of building trust between founders and their sales teams, strategies for young professionals to maximize their influence and impact, and how he uses his podcast as a business development tool. Tune in to learn how businesses can move past growth plateaus and foster a positive and effective organizational culture.

Adam Bieber, The Synergetic Culture® Company

Adam Bieber is the founder & CEO of The Synergetic Culture® Company, a fractional sales leadership consulting firm. Their mission is to empower organizations to WIN.

Adam is the host of the Synergetic Culture® podcast that exists to help young professionals maximize their influence and impact! Adam also serves as the Director of Business Development at Logic Speak, a managed IT and cybersecurity company.

Most importantly, Adam is the husband to an amazing wife, Katie. And Dad to the most brilliant 6-year-old, Benji.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:33 Guest Introduction: Adam Bieber
00:42 Sponsor Message: Renaissance Bank
01:32 Adam Bieber’s Background and Roles
03:16 Joining Logic Speak: A Perfect Fit
05:23 Community Involvement and Networking
08:18 The Synergetic Culture Company: Origin and Mission
10:28 Podcasting as a Business Development Tool
14:32 Sales Process and Founder-Led Sales
21:42 Young Professionals: Influence and Impact
27:25 Identifying Business Needs and Success Stories
32:35 Conclusion and Contact Information
33:51 Host’s Closing Remarks

About North Fulton Business Radio and host John Ray

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.