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Workforce Development: From Education to International Innovation E48

April 10, 2024 by Karen

Workforce-Development-From-Education-to-International-Innovation-Feature
AZ TechCast
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Workforce Development: From Education to International Innovation E48

In this episode of AZ TechCast, hosts Karen Nowicki and Leslie Marquez engage in a dynamic conversation with a panel of experts representing organizations like the PMI Phoenix Chapter, Proctorio Inc., Digitanity, and Pipeline AZ. Together, they dive into the intricacies of workforce development, exploring strategies to connect K-12 students with career pathways and navigate the evolving landscape of international hiring and local talent cultivation. With a keen focus on bridging the gap between job seekers and employers, the discussion underscores the importance of equipping the future workforce with both soft and hard skills, emphasizing adaptability and continuous learning.

Throughout the conversation, the panelists share insights on early career inspiration, innovative education approaches, and the evolving landscape of project management. They highlight trends like micro-credentialing and international collaboration, painting a picture of an interconnected ecosystem driving the future of tech industry talent. PMI-Phoenix-logo

The PMI Phoenix Chapter stands as a pivotal link to the Project Management Institute (PMI), the world’s largest and most diverse organization dedicated to the project management profession.

Established in 1978 as the 29th Chapter in the United States, it has grown significantly over the years. As of now, the Chapter boasts approximately 2,400+ members, spanning a range of sectors of industries, consulting, government, and academia, primarily located in the greater Phoenix Metropolitan Area, Flagstaff, Prescott, Yuma, Kingman, 20 Indian nations, and other communities throughout Arizona.

The Chapter was honored globally with the PMI 2023 Chapter of the Year Award, recognizing its outstanding contributions to the project management community and profession.

The PMI Phoenix Chapter’s vision is to be acknowledged as an actively engaged community in promoting project management development, expertise, and outreach. Their mission encompasses supporting the growth of the project management profession through networking, fostering professional development opportunities, volunteering, and promoting equity, inclusivity, and diverse cultural perspectives.

Proctorio-logo

Proctorio Inc. is a global leader that specializes in providing secure online proctoring services and learning integrity.

Established 2013 in Scottsdale Arizona Proctorio aims to address the challenges of maintaining academic integrity in the increasingly digital landscape of education and offers a solution that allows educational institutions and organizations to conduct exams and assessments with confidence in their security and fairness.

Utilizing sophisticated technology, including machine learning, AI, and advanced analytics, Proctorio ensures that assessments are conducted in a manner that prevents dishonesty and promotes a level playing field for all participants.

Year over year Proctorio is recognized within GSV 150 as a top Edtech company impacting global learning and improving access to quality education. The Best Startup in Arizona by Forbes, and Inc.5000 list honoree.

MILAN-DORDEVIC-AZ-TechCastMilan Dordevic, MBA, PMP, is a certified project management expert and leader, author, speaker, and business and technology mentor for high-tech start-ups. His expertise is in complex & remote project and product management, organizational development, and change, all of which he has gained over the course of 15 years. Through dynamic leadership and vision, he is driving business and product innovation, automation, digitalization, program efficiency, and scaling agility in the organization.

Prior to joining Proctorio, Milan managed multi-million dollar cutting-edge software development projects in the areas of Cloud computing, Software for Autonomous Vehicles, Internet of Things, Entertainment, and Augmented and Virtual Reality (AR/VR) across the globe.

He also serves as Board Director at Project Management Institute Phoenix Chapter, The PMO Leader America’s ambassador, SeedSpot venture mentor, and active member at IEEE, PMI, PMO Global, Scrum Alliance, Scaled Agile, and LeSS.

In December 2022 at the Internet 2.0 Conference, he received the “Outstanding Leadership Award” for his contribution to the Technology Field. And in 2023 Milan was on the cover page of CIO Business Words Magazine as the Top 10 most Expert Tech Leaders.

Follow PMI Phoenix Chapter on LinkedIn and Instagram. Pipeline-LogoMark

Pipeline AZ, a nonprofit organization, has emerged as a leading force in Arizona’s workforce landscape, revolutionizing career awareness and readiness through collaboration and innovation.

With a user base exceeding 180,000 and partnerships with nearly 8,000 employers, Pipeline AZ bridges the gap between education and employment by offering personalized career development resources and coaching.

By integrating its Arizona Department of Education sponsored platform, My Future AZ, into classrooms and fostering extensive industry partnerships, Pipeline AZ empowers individuals to align their career interests with high-demand pathways, contributing to improved attainment rates and economic growth across the state.

Through strategic collaborations with diverse organizations, Pipeline AZ aims to break the cycle of poverty and address the needs of underserved communities, solidifying its position as a key partner in Arizona’s workforce development ecosystem.

Amber-Smith-AZ-TechCastFor over 20 years, Amber Smith has been serving the Tucson community in a variety of roles beginning her career working for the late Senator John McCain.

Guided by a north star to serve and lead, Amber has worked in a variety of industries and roles ranging from government affairs to CEO all with the common thread of supporting and strengthening communities and economic development.

In her current role as CEO for Pipeline AZ., she’s focused on reducing poverty, by growing access to career exploration and pathways for children and adults alike by disrupting the workforce development space connecting the ecosystem where job seeker skills align with industry needs.

Amber is Chair-Elect for the Pima College Foundation Board, a board member for Higher Ground and was a Founding Board Member/Past Chair of the Southern Arizona Defense Alliance.

Amber graduated from the University of Arizona (twice) and her favorite moments are with her menagerie of pets, her 3 sons and husband on an adventure somewhere- preferably where there is a body of water and mountains.

Connect with Amber on LinkedIn.

Digitanity-logo

Digitanity acts as a third party recruiter and employer for companies looking to employ international teams without the need of an entity.

We offer a seamless journey from the conceptualization of your expansion dreams to full-fledged operational presence, ensuring you can focus on what you do best while we take care of the intricacies. With our BOT model, we bring the expertise of local knowledge, regulations, and talent acquisition, ensuring your business ventures are both compliant and competitive.

Go global without getting entangled in the local nuances. Let Digitanity’s proven BOT solutions bridge your global ambitions with unparalleled local expertise.

Dane-Vignjevic-AZ-TechCastDane Vignjevic is an entrepreneur whose multifaceted career is a testament to his adaptability and drive. His journey, rooted in a first-generation immigrant family, spans from hands-on electrical work to establishing his own textile business. Currently, he shines as a Partner at Digitanity, where he brings forth innovative solutions for global team staffing and development.

Boasting over 15 years of IT consulting experience, Dane has mastered the art of nearshore/offshore development, advocating for the build-operate-transfer model to minimize client risk. His acumen in web and e-commerce development, UI/UX consulting, and virtual team management underlines his mission to connect enterprises with the elite tech talent, catalyzing their success across various industries including fashion, sports, HR, and cybersecurity.

Connect with Dane on LinkedIn and follow Digitanity on Facebook, X and Instagram.

About Your Hosts

Steven-ZylstraSteve Zylstra serves as president and CEO of the Arizona Technology Council, a role he assumed in 2007. He is responsible for strategy, operations, finance and policy development. Zylstra is a vocal spokesman for the value technology can provide in raising social and economic standards in Arizona.

Zylstra serves on numerous councils, committees and boards, was named “Leader of the Year, Technology,” by the Arizona Capitol Times, and “Most Admired Leader” by the Phoenix Business Journal. In addition, he was awarded an honorary doctorate of science in technology from the University of Advancing Technology in Tempe, Ariz.

Zylstra earned a bachelor’s degree in automotive engineering technology from Western Michigan University.

KarenNowickiv2Karen Nowicki is a successful author, speaker and the creator of Deep Impact Leadership™ and SoulMarks Coaching™. She is a two-time recipient of the prestigious national Choice Award® for her book and personal development retreat. Karen was crowned the first-ever “Mompreneur of the Year” Award in 2010 for the southwestern states. She was recognized for her leadership, business acumen, and work-life balance.

Karen has been an expert guest on regional TV and radio shows, including Fox Phoenix Morning Show, Sonoran Living, Good Morning Arizona, The Chat Room, and Mid-Day Arizona. She has been a regular contributor to many print and online magazines – publishing articles and blogs for business and education.

In addition to working with private coaching clients, Karen is also the Owner & President of Phoenix Business RadioX. The Business RadioX Network amplifies the voice of business – serving the Fortune 500,000, not just the Fortune 500. Phoenix Business RadioX helps local businesses and professional associations get the word out about the important work they’re doing to serve their market, profession, and community.

Of all the experiences Karen has had the privilege of participating in over her vast career, she shares that Phoenix Business RadioX is a pinnacle adventure!

Connect with Karen on LinkedIn and follow Phoenix Business RadioX on Facebook and Instagram.

LeslieMarquezHeadshotsmallerLeslie Cooper Marquez is a dynamic marketing professional with over 17 years of broad-based marketing, public relations and advertising experience in both in-house and agency environments.

Originally from Birmingham, AL, Leslie has honed her expertise across diverse sectors, including non-profit performing arts, legal marketing, mortgage technology, and residential mortgage marketing.

Leslie has been an integral part of the Arizona community for the past 5 years. Most recently, she served as the Marketing Director for Scottsdale-based mortgage technology firm, focusIT, Inc., and previously as the Director of Marketing for Ballet Arizona.

Beyond her professional commitments, Leslie is an active member of the community. She serves as a Sustainer with the Junior League of Phoenix, volunteers with the Distinguished Young Women of Arizona scholarship program and is an alumna of the esteemed Valley Leadership Accelerate class of 2019.

In her spare time, Leslie shares her passion for fitness as a dedicated barre instructor at TenPoint5 Central. Above all, she cherishes her roles as a devoted mother to a young son and a loving wife to her husband, David.

About Our Sponsor

The Arizona Technology Council, Arizona’s only statewide organization serving the technology sector, fosters a climate of innovation to enhance technology in Arizona.

A trusted resource in strengthening Arizona’s technology industry, the Council proactively eliminates impediments that companies face, accelerates the entrepreneurial mindset in the state’s expanding innovation ecosystem, and works to create a destination for companies to be, thrive and stay.

Follow Arizona Technology Council on LinkedIn, Facebook, and Instagram.

AZTClogomainRGBPNG300DPI

Tagged With: bot, build operate transfer, career pathway, career training, EOR, healthcare job, jobs, my future az, near shore, near shore staffing, off shore staffing, outsourcing, Proctorio Inc, subcontracting, The PMI Phoenix Chapter

Employee or Independent Contractor?: Analyzing New Department of Labor Guidelines

January 31, 2024 by John Ray

Employee or Independent Contractor: New Labor Department Guidelines, Jacqueline Voronov, Shylie Bannon, Hall Booth Smith
Hall Booth Smith Podcast Network
Employee or Independent Contractor?: Analyzing New Department of Labor Guidelines
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Employee or Independent Contractor: New Labor Department Guidelines, Jacqueline Voronov, Shylie Bannon, Hall Booth Smith

Employee or Independent Contractor?: Analyzing New Department of Labor Guidelines (Litigators Lounge, Episode 5)

On this edition of Litigators Lounge, hosts Shylie Bannon and Jackie Voronov discuss the recently announced final rule by the U.S. Department of Labor on the classification of a worker as either an employee or independent contractor under the Fair Labor Standards Act. The conversation explores the impact of the rule, which rescinds a Trump Administration regulation that made it easier for employers to categorize workers as independent contractors. Jackie and Shylie elaborate on the six-factor test to determine whether a worker is an independent contractor or an employee, touching on aspects like control over work performance, opportunity for profit and loss, and the nature of the work relationship. They also express views on the rule’s implications and advise employers to consult legal counsel to ensure compliance.

You can find the final Department of Labor rule on employee or independent contractor classification under the Fair Labor Standards Act by following this link. This rule goes into effect on March 11, 2024. For further commentary on the rule change and its implications from Hall Booth Smith partners Jackie Voronov and Jeffrey Daitz, follow this link.

Litigators Lounge is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Topics in this Episode

00:01 Introduction to Litigators Lounge
00:49 The Age-Old Decision: 1099s vs W2s
01:36 The Latest on Independent Contractors
03:59 Impact of the New Rule
04:36 Industries Affected by Independent Contractor Agreements
05:23 Understanding the New Rule: The Six Factor Test
15:12 The Role of Control in Determining Employment Status
20:23 The Curious Case of Pizza Chains
20:53 Understanding the Integral Part of Employer’s Business
22:16 The Intricacies of Outsourcing
23:41 The Role of Skill and Initiative in Classification
25:05 The Mysterious Seventh Factor
26:04 The New Rule: A Blessing or a Curse?
27:53 The Impact of the New Rule on Different Sectors
33:16 The Dilemma of Independent Contractor Agreements
34:33 The Final Verdict: A Call for Legal Consultation
35:59 Closing Remarks and Future Discussions

About Litigators Lounge

Jackie Voronov and Shylie Bannon, attorneys at Hall Booth Smith who specialize in labor and employment law, are the hosts of the engaging podcast Litigators Lounge. Listen as they delve into the intricate world of workplace legal issues as they explore real-life examples, unpack legal scenarios, and offer expert insights to help organizations and employees navigate the ever-changing legal landscape. With engaging discussions, diverse viewpoints from expert guests, and an ample touch of humor, Litigators Lounge is the go-to source for in-depth analysis and expert advice on law and the workplace.

Litigators Lounge is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

If you have questions or feedback for Jackie and Shylie, feel free to follow this link and email them.

Jackie Voronov, Partner, Hall Booth Smith

Jackie Voronov, Partner, Hall Booth Smith
Jackie Voronov, Partner, Hall Booth Smith

Jackie Voronov is a Partner in Hall Booth Smith’s office in Paramus, New Jersey, and she represents management in a wide variety of employment matters and litigates employment claims before administrative agencies and state and federal courts. Her clients include major hotels, retailers, shipping companies, assisted living facilities and nursing homes, manufacturers, and national fast-food franchisees.

Jackie’s litigation experience includes the defense of employers in single and multi-plaintiff actions on claims of wrongful discharge, sexual harassment, race, national origin, gender, disability and age discrimination, breach of contract, family medical leave, failure to accommodate, retaliation, wage/hour laws, and related tort claims.  Jackie also works with her clients to prepare various employment agreements (including non-compete, confidentiality, independent contractor, and separation agreements). She has extensive experience before various administrative tribunals, including the Equal Employment Opportunity Commission (EEOC), the State Division of Human Rights (SDHR), the Division of Civil Rights (DCR), and other state, federal, and local agencies.

In addition, Jackie frequently conducts management training for employers on a wide variety of employment law topics, such as:

  • EEO/anti-harassment
  • employee recruiting and hiring practices
  • family and medical leave
  • reasonable accommodations for disabilities and religion
  • preventing and investigating harassment, discrimination, and whistleblower claims
  • wage and hour compliance
  • discipline and termination of employees
  • privacy in the workplace

Jackie is regularly invited to speak nationally on best practices and other employment-related issues. Before joining Hall Booth Smith, she worked for one of the country’s largest law firms, where she defended employers in a wide range of labor and employment matters, including wage and hour class actions under the Fair Labor Standards Act (FLSA), claims related to the New York State Human Rights Law (NSHRL), the New Jersey Law Against Discrimination (LAD), the Americans With Disabilities Act (ADA), the New Jersey Conscientious Employee Protection Act (CEPA), and Title VII.

Jackie was selected for inclusion as a New Jersey Rising Star by Super Lawyers® for six consecutive years (2010-2016), which honors the top 2.5% of young lawyers in New Jersey.

LinkedIn

Shylie Bannon, Partner, Hall Booth Smith

Shylie Bannon, Partner, Hall Booth Smith

Shylie Bannon is a Partner in Hall Booth Smith’s Jacksonville, Florida, office. She also serves as Hiring Partner for the region of Florida, where she oversees associate attorney hiring endeavors. Prior to joining Hall Booth Smith, Shylie was a partner in both a multi-state, multi-specialty firm and a boutique practice.

At Hall Booth Smith, Shylie continues to represent physicians, mid-level providers, and health care providers in high-exposure medical negligence claims and in administrative proceedings before the Florida Department of Health. She also represents national retailers in high-exposure premises liability, negligent security, and transportation litigation with our National Trial Counsel team.

In addition to litigating matters involving personal injury and negligence, Shylie also represents management in all aspects of employment-related litigation arising from allegations of sex, disability, race, and pregnancy discrimination; whistleblower actions; and alleged violations of the National Labor Relations Act and Fair Labor Standards. She does so in administrative proceedings before both the Florida Commission on Human Relations and the US Equal Employment Opportunity Commission, as well as in all of the state and federal courts in Florida. She also provides employment-related counsel to clients, helping them avoid employment-related litigation through the implementation of best employment, investigation, and risk management practices.

Shylie earned a Juris Doctor from the University of Florida Levin College of Law, cum laude, and graduated magna cum laude from Tulane University with a Bachelor of Arts in Political Science and History.

Shylie volunteers with the Guardian Ad Litem program and supports child welfare advocacy efforts in Northeast Florida. She is also a Member of the Board for the Jewish Federation & Foundation of Northeast Florida.

LinkedIn

About Hall Booth Smith, P.C.

Established in 1989, Hall Booth Smith, P.C. (HBS) is a full-service law firm headquartered in Atlanta, Georgia, with regional offices strategically located throughout Georgia and the United States. Experienced across a wide range of legal disciplines, HBS prides itself on providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international corporations, state and federal agencies, and nonprofit organizations.

HBS possesses the legal knowledge, skill, and experience to meet their clients’ needs wherever they do business. HBS maintains the highest commitment to ethically and professionally serve their clients by providing the highest quality legal representation.

They deliver quality legal services in a variety of service areas. Experience across legal disciplines combined with a focus on the unique business or personal requirements of the client is the hallmark of the firm. Their clients receive the attention, expertise, and cost-effectiveness of a smaller law firm with the full-service and strong regional presence typical of a larger one.

Company website | LinkedIn | Facebook | Instagram

Disclaimer

Litigators Lounge is a production brought to you by Hall Booth Smith, PC. This podcast is published for the purposes of providing general information and education on topics which include those related to the law and legal issues, but the contents of the podcast do not constitute legal advice. Listening to this podcast or utilizing the information contained in it in any way does not constitute nor does it create an attorney-client relationship between you and Hall Booth Smith or its lawyers. The contents of this podcast should not be used as a substitute for competent legal advice from a professional attorney licensed in your jurisdiction.

Tagged With: 1099, employee, employees, Hall Booth Smith, Hall Booth Smith P.C., Independent Contractor, independent contractor classification, independent contractors, Jackie Voronov, outsourcing, Shylie Bannon

Quick Tips for Time Well Spent: Just Because You Can Do It Yourself Doesn’t Mean You Should

February 13, 2023 by John Ray

Do it Yourself
North Fulton Studio
Quick Tips for Time Well Spent: Just Because You Can Do It Yourself Doesn’t Mean You Should
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Do it Yourself

Quick Tips for Time Well Spent: Just Because You Can Do It Yourself Doesn’t Mean You Should

In this Quick Tips for Time Well Spent, host Julie Hullett shared a Quick Tip about when it doesn’t make sense to “do it yourself.”

Julie’s commentary was taken from this episode of Time Well Spent with Julie Hullett. 

Time Well Spent with Julie Hullett is presented by Julie Hullett Concierge, LLC and produced by the North Fulton studio of Business RadioX®.

About Time Well Spent

Time Well Spent with Julie Hullett features stories from busy professionals who have created more time to do what they love. Every other week, your host and personal concierge Julie Hullett speaks with entrepreneurs, community leaders, and influencers to answer the question: What would you do if you had more time?

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

Julie Hullett, Host of Time Well Spent with Julie Hullett

Julie Hullet, Host of Time Well Spent with Julie Hullett

Julie Hullett is the host of Time Well Spent with Julie Hullett.

Julie Hullett is a personal concierge and entrepreneur in Nashville, TN. She founded Julie Hullett Concierge, LLC in 2011 to give people their time back so they can do more of what they love. No stranger to big ideas and pursuing passions, Julie left corporate America to create her business. She capitalized on her skills—multi-tasking, attention to detail, and time management, to name a few—to build a successful business that gives back. Her clients enjoy ample free time. They’ve traveled more, spent more time with those they love, and have even created their own businesses.

Connect with Julie:

Website| LinkedIn | Instagram. Sign up to receive her newsletter.

 

Tagged With: do it yourself, home renovation, Julie Hullett, outsourcing, personal concierge, Quick Tips for Time Well Spent, Time Well Spent, Time Well Spent with Julie Hullett

Empowering People to Thrive E12

January 23, 2023 by Karen

Empowering-People-to-Thrive-feature
Changing the Perception of Blindness
Empowering People to Thrive E12
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Empowering-People-to-Thrive

Empowering People to Thrive E12

In this episode, host David Steinmetz and guest Dr. Hui Wu-Curtis talked about the importance of removing barriers to employment and creating a culture that values diversity and promotes inclusion for all.

Dr. Curtis stated that she believes the existing BPO model is flawed and set out to create a new organization the right way. Culture and belongingness are critical in our business model – to provide a workplace that leverages the diversity of people, empowers them to make decisions and learn from mistakes, have fun, and gives all employees a safe place to be themselves. Everything from our technology stack, recruitment and hiring, processes, and compensation plans have all been designed with our people in mind. And they, in turn, are more loyal and deliver outstanding service to our clients.

SupportU-Logo-TransparentDarkHi

SupportU is a woman, minority-owned business process outsourcing (BPO) company specializing in contact center operations, including customer service, technical support, sales, and back-office support. Our teams work across all channels with inbound and outbound Voice, SMS Text, Chat, and Email.

We believe the existing BPO model is flawed and set out to create a new organization the right way. Culture and belongingness are critical in our business model – to provide a workplace that leverages the diversity of people, empowers them to make decisions and learn from mistakes, have fun, and gives all employees a safe place to be themselves. Everything from our technology stack, recruitment and hiring, processes, and compensation plans have all been designed with our people in mind. And they, in turn, are more loyal and deliver outstanding service to our clients.

SupportU is also a mission-driven organization that believes strongly in providing opportunities to our underserved communities and their people. We recognize that marginalized groups of people are often overlooked and undervalued thus we set out to create a company that is purposeful in correcting these disparities and providing opportunity, mentoring, and development to everyone.

Hui-Wu-CurtisDr. Hui Wu-Curtis is an executive who specializes in contact center operations. She has spent the last 20+ working in healthcare, hospitality, utilities, finance, and telecommunication companies leading call center/contact center teams across 65 countries. Hui is a forward-thinking innovator and thought leader for customer experience and has worked with organizations to transform their technology, processes and procedures, and overall contact center operations.

Hui is an active speaker at numerous customer experience conferences sharing stories of operational innovation, driving customer experience, leveraging data and analytics, and transformational leadership, in addition to publishing several industry articles. She received the 2022 Globee Silver award for Woman Owned Startup of the Year in Business Services, Women Owned and Led business of the Year, and Female Entrepreneur of the Year in Business Services, listed in 2022 CCWomen Top 20 Luminaries, 2022 ACEL Entrepreneurial of the Year, 2022 Stevie’s Bronze award for Lifetime Achievement category, 2021 Silver Globee award for Executive Excellence/Influencer of the year, 2021 IAOP and HCL Red Ladder Women in Outsourcing Award winner for Women Empowering Women and listed in CIOLook’s Top 10 Businesswomen to admire in 2021.

Connect with Hui on LinkedIn.

About Your Host

David-SteinmetzAs the manager of Community and Public Relations, David Steinmetz uses his expertise, education, and personal experiences to “change the perception of blindness.”

Diagnosed with RP, a blinding retinal disease, at the age of 19, David uses his personal story to drive change that leads to improved employment outcomes and community integration for people who are blind or visually impaired.

Mr. Steinmetz graduated from Arizona State University with a bachelor’s degree in Business Management and Economics. Additionally, Steinmetz has continued his education by graduating from the Business Management Training (BMT) program provided by Darden Graduate School of Business, University of Virginia.

In 2008, David was the national recipient of the National Industries for the Blind Milton J. Samuelson Career Achievement award. This prestigious award recognized Mr. Steinmetz for his career achievements and community service work.

David Steinmetz is a member of the Governors’ Council on Blindness & Visual Impairments, is a Board Member at the Arizona Center for the Blind & Visually Impaired (ACBVI) and serves his community through the Chandler Lions Club.

Connect with David on LinkedIn and Instagram.Changing-the-Perception-of-Blindness-iTunes

About the Show

Changing the Perception of Blindness; One Conversation at a Time is dedicated to breaking down barriers, de-mystifying blindness and promoting real world solutions that empower people who are blind to live a full and inclusive life.

Host, David Steinmetz connects with organizations, industry professionals and thought leaders who are working to bridge the gap that creates a world accessible for all.

About Arizona Industries for the Blind

Arizona Industries for the Blind is a nonprofit organization dedicated to creating employment opportunities for people who are blind. It’s employees, more than half of whom are blind, deliver a variety of products and services, including a full-service Warehousing and Distribution Center, confidential Digital Data Scan (DDS) services for private businesses and government and the operation of Base Supply Centers located at each of Arizona’s three military bases under the umbrella of the U.S. Department of Labor’s AbilityOne program.

Follow AIFB on LinkedIn and Facebook.

Tagged With: BPO, call center consulting, outsourcing, Outsourcing call center

“I Can Do That” and the Mental Math of Outsourcing

December 8, 2022 by John Ray

“I Can Do That” and the Mental Math of Outsourcing
North Fulton Studio
“I Can Do That” and the Mental Math of Outsourcing
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“I Can Do That” and the Mental Math of Outsourcing“I Can Do That” and the Mental Math of Outsourcing

The mental math of outsourcing can work for you and your practice, or work against you if you say “I can do that” too many times.

The Price and Value Journey is presented by John Ray and produced by the North Fulton studio of Business RadioX®.

 

About The Price and Value Journey

The title of this show describes the journey all professional services providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire and trying to do all that at pricing which reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line as well as the mindset you bring to your business.

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray The Price and Value Journey
John Ray, Host of “The Price and Value Journey”

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

In his other business, John is a Studio Owner, Producer, and Show Host with Business RadioX®, and works with business owners who want to do their own podcast. As a veteran B2B services provider, John’s special sauce is coaching B2B professionals to use a podcast to build relationships in a non-salesy way which translate into revenue.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,600 podcast episodes.

Coming in 2023:  A New Book!

John’s working on a book which will be released in 2023. The book covers topics like value and adopting a mindset of value, pricing your services more effectively, proposals, and essential elements of growing your business. For more information, connect with John below.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: benefits of outsourcing, John Ray, outsourcing, Price and Value Journey, pricing, professional services, professional services providers, solopreneurs, value, value pricing

Christopher Yap with Gabtech Global and Adam French with emote design E13

April 22, 2020 by Karen

Christopher Yap with Gabtech Global and Adam French with emote design E13
Phoenix Business Radio
Christopher Yap with Gabtech Global and Adam French with emote design E13
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Christopher Yap with Gabtech Global and Adam French with emote design E13

On this episode of Lawgitimate, we discuss marketing methods, which social media platforms to use, what to post, and all the ways businesses can increase their digital footprint without spending a fortune.

Gabtech-Global

Gabtech Global is an outsourcing company that specializes in providing call center and virtual assistant services. NOTICED is a recognition company and digital marketing firm for professionals and entrepreneurs.

Christopher-Yap-Gabtech-GlobalChris Yap, CEO of Gabtech Global and NOTICED, is a seasoned outsourcing and marketing executive. He has been in the outsourcing industry since 2003 working with Fortune 100 companies such as Dell, Concentrix, and Teleperformance.

He was sent to the US from the Philippines in 2005 to actively promote the Philippines as the global outsourcing destination. He established his own outsourcing operations back in 2017. Chris recently acquired NOTICED to expand into digital marketing operations.

Connect with Chris on LinkedIn and Facebook.

emote-design

emote.design empowers social entrepreneurs to change the world through creative business strategy and digital communication. They help social entrepreneurs around the world take their idea past the seed stage with three main sets of services: Brand and Business Strategy, Communication Design, and Content and Community Strategy. They want to provide sustainable communities and marketing strategies that help clients grow business even after their finished working together.

Adam-French-on-Phoenix-Business-RadioXAdam French is energized by symbiotic business relationships, social-impact ventures, and good music. his main focus is to help create a future in which equality of opportunity isn’t something we are working towards, but the reality.

He’s worked with dozens of startups in the past few years to clarify their brand, develop their business, and grow their impact.

Connect with Adam on LinkedIn and follow emote.design on Instagram.

About This Show LawgitimateLogo

Lawgitimate and its awesome guests highlight everyday financial topics including credit scores, debt management, small business, and real estate.

Lawgitimate’s goal is to raise awareness and provide the full perspective, including the legal lens attorneys use to address these complicated and fun topics.

About Your Hosts

LAWGITIMATE-Rochelle-Poulton-on-Phoenix-Business-RadioXRochelle Poulton is an attorney and owner of X Firm LLC. Rochelle has been helping people with Credit and Debt issues since 2012, owns several small businesses, and has nearly 20 years of real estate experience.

Rochelle created Lawgitimate to bring in a network of awesome people to raise awareness and educate people about the litany of legal issues she faces everyday at X Firm LLC.

Connect with Rochelle on Linkedin, Facebook and Instagram.

LAWGITIMATE-Mike-Poulton-on-Phoenix-Business-RadioXMike Poulton, with Poulton & Noroian,  draws on his knowledge and experience in other fields to serve his clients. As an experienced science researcher, Mike understands technical issues that many other attorneys cannot, and applies that knowledge for his clients’ benefit. His construction management experience also provides him with a broad knowledge base not only in construction law, but also in regulatory compliance, worker safety, and negotiation.

Michael is licensed to practice law in Arizona and is admitted to practice before the U.S. Federal District Courts in Arizona.

Connect with Mike on LinkedIn.

About X Firm PLLC

We help clients improve their financial lives through strategic financial transaction planning. Whether you want to buy a car, a home, or a building, X Firm can help you reach your goals in 3 easy steps.

We are small but mighty and love helping people get back on track financially. Learn more about us at XFirmLaw.com.

Tagged With: Conscious Capitalism, Design for social entrepreneurs, marketing, outsourcing, social impact, virtual assistant

LEADERSHIP LOWDOWN Joe Beers with Integrity Outsource and Rinny Dyar with Valley Towing

February 19, 2020 by Karen

LEADERSHIP-LOWDOWN-Joe-Beers-with-Integrity-Outsource-and-Rinny-Dyar-with-Valley-Towing-2
Phoenix Business Radio
LEADERSHIP LOWDOWN Joe Beers with Integrity Outsource and Rinny Dyar with Valley Towing
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LEADERSHIP LOWDOWN Joe Beers with Integrity Outsource and Rinny Dyar with Valley Towing

Integrity Outsource is a Professional Employer Organization that does back office employment administration for Arizona Companies. They handle payroll, employment and benefit administration with an average ROI exceeding 20%. Clients gain access to expertise, decrease compliance exposure and offer better benefits to their employees. IntegrityOutsourceWithTagLine

Integrity was selected as the 2020 Best of HR Services by ClearlyRated based exclusively on ratings provided by clients. Their Net Promoter Score of 78% reflects world class service.

They believe in keeping the Human in HR by offering high tech solutions combined with friendly, helpful professionals. They serve with integrity to improve the quality of life for Arizona’s employers and their employees.

Joe-Beers-on-Phoenix-Business-RadioXJoe Beers has been a veteran and leader in the Professional Employer Organization (PEO) industry in Arizona since 1996. Prior to launching Integrity Outsource Mr. Beers served as a key executive in two other Arizona PEOs. He is currently the Arizona Leadership Council Chairman for the National Association of PEOs (NAPEO).

Beers spearheaded the only two pieces of PEO Legislation passed in Arizona history, benefitting PEOs and small business owners in Arizona. Mr. Beers has been a featured speaker at industry conferences, has been a contributing author to PEO Insider Magazine, and has published numerous other articles on the PEO Industry and other business topics. His expertise in sales, marketing, organizational excellence and growing a company is an integral part of Integrity Outsources’ success.

Mr. Beers has extensive community service involvement including Sigma Chi International Fraternity, the Boys & Girls Clubs, Valley Leadership and the Boy Scouts. He was appointed by the Governor of Arizona and currently serves as Vice Chairman of the Arizona State Personnel Board. He is a member of the Executive Association of Greater Phoenix (EAGP). Mr. Beers is married and has two children.

Connect with Joe on LinkedIn, Facebook, Twitter and Instagram.

Valley-Towing

Valley Towing is a family operated, female-owned business. Founded in 1963, 57 years ago, by Robert & Karen Dyar, Rinny’s parents.

Valley Towing provides towing service for Light, Medium, and Heavy Duty Towing. Serving Arizona and its surrounding states, available anytime, anywhere, with our 24-hour customer care standing by to take your call.

Rinny-Dyar-on-Phoenix-Business-RadioXRinny Dyar has worked with his family since he was 10 years old. That’s 51 years. He learned the business watching and riding with company tow operators, and his father, until the day he could go out on his own.

Over the years, he has learned to drive and operate all vehicles within the fleet. Today, he guides his managers and oversees all Valley’s operations.

Follow Valley Towing on Facebook and Instagram.

The Leadership Lowdown was created to share the REAL story behind valley leaders’ rise to the top, and the truth about what it takes to TRULY succeed in life and business. Hear the raw stories of these leaders’ journeys…the pitfalls, the victories, and all of the heartaches and triumphs in between.

ABOUT YOUR HOST

Jodi-Low-Leadership-LowdownJodi Low is an accomplished corporate trainer, inspirational speaker, and the Founder and CEO of U & Improved. Jodi has trained thousands of entrepreneurs and executives on how to build a booming business, master a mindset for success, and achieve the lifestyle they desire through heart-fueled leadership.

Through U & Improved—an award-winning personal and professional leadership development company based in Scottsdale—Jodi has redefined traditional leadership training by creating a sustainable and actionable model that is personal, challenging and meaningful to each and every individual who enrolls in any of the two-and-a-half-day experiential training classes. She and her elite training team have advanced the charge in heart-based leadership
development and empower U & Improved graduates with knowledge, tools and awareness to immediately be more effective and responsive leaders at work, home and within their communities. U & Improved

Among her many accomplishments as a Valley leader, Jodi launched a teen leadership program in 2014 to empower young adults to become more confident, motivated and focused stewards of our future. In 2016, she founded a non-profit arm of the company—the U & Improved Leadership Foundation—that makes the program more accessible to deserving teens.

Jodi has been recognized by industry publications and organizations for her work in leadership development and serves as a source of inspiration within the community. In 2015, she was honored as an “Outstanding Women in Business” by the Phoenix Business Journal and by the Phoenix Suns and National Bank of Arizona with the “Amazing Women” award. She has received both the prestigious “Diversity Leader of the Year” and the Scottsdale Chamber of Commerce’s “Sterling Award.” She was also awarded a Silver Stevie Award for Female Entrepreneur of the Year 2015 and was a finalist for the Junior League of Phoenix’s Valley Impact Award. Jodi is a devoted single parent who volunteers her time at her daughters’ school programs and with organizations such as Angel Mamas, where she’s served on the board for three years.

Tagged With: heavy duty towing, Human Resources, motorcycle towing, outsourcing, payroll, peo, professional employer organization, Towing, truck towing phoenix, vehicle towing phoenix

Stephanie Sokenis, SmallBiz Ally

April 30, 2019 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Stephanie Sokenis, SmallBiz Ally
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John Ray and Stephanie Sokenis, SmallBiz Ally

Stephanie Sokenis, SmallBiz Ally

Stephanie Sokenis, SmallBiz Ally

Stephanie Sokenis is the Founder and Owner of SmallBiz Ally. Specializing in assisting new businesses with starting properly, and existing businesses with proactive strategies for remarkable growth, SmallBiz Ally is a small businesses new best friend.

As Accredited Small Business Consultants, their services are reliable and effective, and with the experience of hundreds of consultations, their efforts are always focused on providing a customized strategic road map for clients to meet their objectives and reach their goals.

Dedicated to demonstrating the highest levels of professional integrity, while understanding both the needs and budget of a small business, SmallBiz Ally works to help meet one without exceeding the other.

Whether you are already up and running and unsure what to do next or considering a launch of a new business and feeling overwhelmed, take advantage of a complimentary call to discuss how SmallBiz Ally can help!

For further information, go to https://www.smallbizally.com/ or call (678) 822-3959. For their event calendar, go to https://www.smallbizally.com/events.

  

Tagged With: consultation, effective email marketing, email marketing, growth impediments, marketing consultation, north fulton business, North Fulton Business Radio, outsourced services for small business, outsourcing, SCORE, small business advice, small business advisory, small business consultant, small business financials, small business owner, small business owners, small business problems, small business resources, SmallBiz Ally, starting a business, startups, Stephanie Sokenis, strategic plan

OPEN FOR BUSINESS: Stephanie Moyer & Kevin Ford with Insperity, Norma West with Country Financial, Johnny Phelps with Harry Norman Realtors, and Stephanie Sokenis with the Gwinnett Chamber of Commerce

October 24, 2014 by Mike

Gwinnett Studio
Gwinnett Studio
OPEN FOR BUSINESS: Stephanie Moyer & Kevin Ford with Insperity, Norma West with Country Financial, Johnny Phelps with Harry Norman Realtors, and Stephanie Sokenis with the Gwinnett Chamber of Commerce
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Mike Sammond, Stephanie Moyer, Kevin Ford, Stephanie Sokenis, Norma West, Johnny Phelps
Mike Sammond, Stephanie Moyer, Kevin Ford, Stephanie Sokenis, Norma West, Johnny Phelps

Stephanie Moyer & Kevin Ford/Insperity

???????????????????????????????Insperity, a trusted advisor to America’s best businesses for more than 27 years, provides an array of human resources and business solutions designed to help improve business performance. Insperity offers the most comprehensive suite of products and services available in the marketplace. Insperity delivers administrative relief, better benefits, reduced liabilities, and a systematic way to improve productivity through its premier Workforce Optimization solution. Additional company offerings include Human Capital Management, Payroll Services, Time and Attendance, Performance Management, Organizational Planning, Recruiting Services, Employment Screening, Financial Services, Expense Management, Retirement Services, and Insurance Services.

Norma West/Country Financial

Norma West, Country FinancialFrom the first fire policy in the 1920’s to the billions of dollars in assets and investments they protect and manage today, their history tells the story. Country Financial began in the state of Illinois and is currently available in 17 states. In 2005, they acquired Cotton States Insurance in Georgia. Currently they have ten financial representatives in the Gwinnett County area and many more throughout the state of Georgia. Country Financial is able to protect your assets, family and business by looking at ways to help save money for the future, retirement planning, and helping to protect your assets for the next generation. Country Financial has been a leader in providing auto, home and life insurance for over 85 years and, most importantly, their financial representatives understand the value of great service to their clients.

Johnny Phelps/Harry Norman Realtors

Founded in 1930, Harry Norman, REALTORS is Atlanta’s oldest and largest residential real estate firm with 12 sales offices, various franchise and satellite offices, and more than 1,000 real estate professionals. Harry Norman, REALTORS is a wholly-owned subsidiary of HomeServices of America, Inc., a Berkshire Hathaway affiliate. HomeServices is the second-largest full-service independent residential real estate brokerage firm in the U.S. with 30 locations, over 20,000 sales associates and more than 3,500 employees. Harry Norman, REALTORS is the exclusive Atlanta affiliate of Christie’s International Real Estate and achieves additional international exposure through membership in such exclusive real estate networks as Leading Real Estate Companies of the World, the largest network of independent residential real estate firms, with 600 members representing 5,000 offices and 150,000 associates across the U.S. and in more than 35 countries.

Stephanie Sokenis/Gwinnett Chamber

Stephanie Sokenis, Gwinnett ChamberThe mission of the Gwinnett Chamber is to strengthen existing businesses, facilitate the growth of quality job opportunities, and enrich the community’s quality of life.

The Gwinnett Chamber serves over 2,000 members throughout metro Atlanta by delivering pertinent and useful programs that strengthen and connect businesses locally, regionally, and globally. The Gwinnett Chamber uses its strategic marketing and communications capabilities to support its members, promote its programs, and enhance economic development efforts.

The Gwinnett Chamber supports community development efforts that enrich Gwinnett’s quality of life and quality of place. The Chamber also facilitates efforts to develop, attract, and retain world-class entrepreneurial and community leadership talent.

 

Tagged With: "OPEN FOR BUSINESS", Country Financial, employment, employment screening, expense management, financial services, gwinnett chamber, Gwinnett Chamber of Commerce, gwinnett coc, Harry Norman Realtors, healthcare benefits, home insurance, HR, human capital management, Human Resources, Insperity, insurance, insurance products, insurance services, Kevin Ford, life insurance, Norma West, outsourcing, protect assets, realtor, Recruiting, retirement planning, Small Biz, small buisiness programs, small business, small business summit, staffing, Stephanie Moyer, Stephanie Sokenis

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