Franchise Bible Coach Radio: David Graham with Code Ninjas
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David Graham is CEO and Co-Founder of Code Ninjas®. Code Ninjas® is the world’s largest and fastest-growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom.
At our centers, kids learn to code while building their own video games. They gain problem-solving, critical thinking, and STEM skills in a fun, safe, and inspiring environment.
Connect with David on LinkedIn and follow Code Ninjas® on LinkedIn, Facebook and Twitter.
About the Show
The Franchise Bible Coach Radio Podcast with Rick and Rob features no-nonsense franchise industry best practices and proprietary strategies that franchisors and 
franchise owners can implement to improve their profitability and operational efficiencies.
Our show guests are franchise superstars and everyday heroes that share their tips for growth and strategies to survive and thrive during the current challenges.
About Your Hosts
Rick Grossman has been involved in the franchise industry since 1994. He franchised his first company and grew it to 49 locations in 19 states during the mid to late 1990s. He served as the Chief Executive Officer and primary trainer focusing on franchise owner relations and creating tools and technologies to increase franchisee success.
Rick developed and launched his second franchise organization in 2003. He led this company as the CEO and CMO growing to over 150 locations in less than three years. He developed the high tech/high touch franchise recruiting and sales system.
Both companies achieved ranking on Entrepreneur Magazine’s Franchise 500 List. During this period Rick served as a business and marketing consultant to small business and multimillion dollar enterprises. He also consulted with franchise owners and prospective franchisees, franchisors, and companies seeking to franchise.
Rick had the honor of working with his mentor, Erwin Keup as a contributing Author for the 7th edition of Entrepreneur Magazine’s Franchise Bible published by Entrepreneur Press.
Mr. Grossmann has been chosen as the new Author of Franchise Bible and his 8th Edition was released worldwide in January of 2017. He currently serves as an executive coach and strategist for multiple franchise clients.
Follow Franchise Bible Coach on Facebook.
Rob Gandley has served as SeoSamba’s Vice President and Strategic Partner since 2015.
With 25 years of experience in entrepreneurship, digital marketing, sales, and technology, he continues to focus on leading the expansion of SeoSamba’s product and service capabilities and US market penetration. SeoSamba specializes in centralized marketing technology built for multi-location business models and continues to win industry awards and grow consistently year over year.
Concurrent with his work at SeoSamba, Gandley is a strategic growth consultant and CEO of FranchiseNow, a digital marketing and sales consulting firm. Gandley consults digital businesses, entrepreneurs, coaches and multi-location businesses across diverse industries. Prior to SeoSamba, he built an Internet Marketing business and platform responsible for generating over 100,000 qualified franchise development leads used by more than 400 US-based franchise brands for rapid business expansion.
Gandley also held various senior sales and management positions with IT and Internet pioneers like PSINet, AT&T, and SunGard Data Systems from (1993-2005) where he set sales records for sales and revenue growth at each company. He graduated from Pennsylvania State University’s Smeal Business School in 92’ with a BS degree in Finance and emphasis on Marketing.
Connect with Rob on LinkedIn.
TMBS E91: Jeff Kerr, Factory & Slaughterhouse Concerns
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WITH SLAUGHTERHOUSES NOW IDENTIFIED ASCOVID-19 HOTSPOTS, WHAT CAN BE DONE TO PREVENT A NEW CRISIS?
PETA Lawyer is Suing Over Safety Concerns and Joining Call for Food Safety Oversight
Jeff KerrGeneral Counsel to PETA
As general counsel to PETA and its international affiliates for nearly 25 years, Jeff Kerr built and leads the world’s largest legal team working for animal rights. His team was named CorporateCounsel magazine’s 2017Best Legal Department, and his high-profile cases—including the 13th Amendment case Tilikum v.SeaWorld, the first three successful constitutional challenges to”ag-gag” laws, and the “Monkey Selfie” copyright case—have made headlines around the world and sparked a global conversation about the legal rights of animals. Kerr graduated from theUniversity of Virginia School of Law and George MasonUniversity, where he was a Weber scholar, and he lectures about animal law at law schools around the country.
TMBS E90: Brendan Kumarsamy, Public Speaking
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Brenden Kumarasamy, YouTuber & Public Speaking Coach
MasterTalk
SOCIAL MEDIA: Instagram | YouTube |
Brenden is the founder of MasterTalk, a YouTube channel he started to help the world master the art of public speaking and presentations. He coaches purpose-driven entrepreneurs & CEOson public speaking to share their ideas with the world.
BRX Pro Tip: Customer Retention
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BRX Pro Tip: Customer Retention
Stone Payton: [00:00:00] Welcome back to BRX Pro Tips. Stone Payton and Lee Kanter here with you. Lee, let’s talk a little bit about some strategies and tactics for customer retention.
Lee Kantor: [00:00:10] Well, everyone knows acquiring new customers is harder and more expensive than keeping the ones you have. So, it’s really important to prioritize your existing customers in terms of the effort, time and money you spend on them. So, an easy way to keep your clients longer is just really appreciate them. Make sure that they know that you care and that you’re available to them to help them get the outcome that you promised them because most clients they leave not necessarily because you didn’t deliver, but because they think you don’t care anymore, and you’re taking them for granted. So, ask them how things are going, ask them what more things you can be doing for them, ask them what things they wish you could do for them. Just care more, and you’ll find that you’ll keep your clients a lot longer.
Jeremy Heilpern with Ammunition
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Jeremy Heilpern has been working in advertising since he was 12 years old when he founded his first digital agency. At 14 he went to college at the Art Institute of Atlanta, graduating with a BFA before he was 18 years old.
After graduating, Jeremy cut his teeth consulting with a number of shops in Atlanta, including LBi, Moxie, and MacQuarium.
He eventually settled down at The Morrison Agency, where he was hired to lead the 30-year-old shop in its quest to become a hybrid digital agency.
Along the way, he worked his way from a director to the c-suite, before taking over as president of the agency before he was 28 years old. During his leadership, the agency nearly doubled in size, added a robust technology development practice, re-launched its media department, and built a proficiency around CRM-based digital communication.
In November of 2017, Jeremy resigned from his post to launch Ammunition, a full-service digital agency that partners with brands to drive business with leading-edge digital strategy, personalized CRM, break-through creative, and everything in between.
In less than two years, Ammunition has grown into a 15 person shop with $8M+ in billings, and clients that include Mitsubishi Electric, Panasonic, Samsung’s Dacor, Eaton, Royal Building Products, Honeywell, Reliance Worldwide Corporation, and Katerra, among others.
He’s been awarded a WM. E. Surgner Excellence Award from the AAAA’s as well as a long list of industry awards, including AIMA’s 2018 Rising Star award.
Connect with Jeremy on LinkedIn and Twitter.
What You’ll Learn in This Episode
- When Jeremy decided to start your own advertising agency
- What makes Ammunition different from other advertising agencies?
- What Jeremy considers critical to your agencies successful in its first 3 years
- The biggest obstacle Jeremy has faced since founding his own firm
- Jeremy’s take on the current state of advertising, and where he sees the industry heading
- The next step in growing Ammunition
- Advice do you have for other founders or agency owners
About Our Sponsor
OnPay’s
payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.
Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.
Dayton Business Radio: Ken Elrich with Solid Blend Technologies
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Ken Elrich, VP of Solid Blend Technologies, is a native Daytonian and has been married to his wife, Lois for 38 years. They have three sons, three daughters-in-law and eight grandchildren.
Ken is a Veteran of the United States Army Reserve. Ken and Lois, founded Solid Blend in 1999 and his career in the water and mechanical industry began in 1985.
He is passionate about working with the Life Enrichment Center and Good Shepherd Ministries, who are not for profit organizations located in East Dayton.
Connect with Ken on LinkedIn and follow Solid Blend Technologies on LinkedIn and Facebook.
Jason Aldrich with Robinson College of Business
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Ask Jason Aldrich for advice about climbing the career ladder, and he’ll start by replacing the ladder with a rock-climbing wall − which was the framework for his doctoral dissertation on facilitating career adaptability.
Jason, who joined Robinson College of Business in 2005 after serving in similar roles at Vanderbilt University and the University of Georgia, regularly presents at conferences and consults with universities, vendors and Fortune 500 firms on innovative approaches to career services, university relations, and strategic partnerships.
Married to a fellow higher ed pro and the father of four, Jason enjoys travel, movies, golf, and coaching his younger children’s sports teams.
Follow Robinson College of Business on LinkedIn, Facebook and Twitter.
About Our Sponsor
OnPay’s payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.
Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.
Dr. Darren Naugles with MAJL Diagnostic Laboratories
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Dr. Darren Naugles is an emergency room physician and chief medical officer of MAJL Diagnostic Laboratories. He is a member of the American Medical Association and National Medical Association.
What You’ll Learn in This Episode
- What is MAJL Diagnostic Laboratories?
- Why the work MAJL Diagnostic Laboratories is doing is so important for communities of color
- The difference between nasal testing and antibody testing
- How people can find out about testing site locations
- Preparation for a possible new wave of Covid-19 and need for increased testing
About Our Sponsor
OnPay’s payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.
Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.
