North Fulton Business Radio Archives - Page 56 of 72

Cordelia Blake, Koala Commerce

July 6, 2020 by John Ray

North Fulton Business Radio

Cordelia Blake, Koala Commerce

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Cordelia Blake, Koala Commerce (North Fulton Business Radio, Episode 252)

Koala Commerce CEO Cordelia Blake joins host John Ray to discuss both mistakes and success stories of brands selling on Amazon. Cordelia explains the problem in navigating the “unwritten rules” for Amazon merchants and much more. It’s “must listen” for anyone selling on Amazon. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Cordelia Blake, CEO, Koala Commerce

Cordelia Blake has been a successful business owner in the fields of technology and e-commerce for over 20 years. Her diverse skill set spans systems administration, web development, training, training development, customer service, and e-commerce. She started her own e-commerce product selling company in 2013. She also consults with businesses on Amazon strategy, is a public speaker, community leader, and teacher.

She is a partner at Koala Commerce in e-commerce product development, sales and consulting and CEO of Scanner Society – Amazon sellers knowledge share and training. She is a New York native who happily transplanted with her family to Atlanta after living in just a few places (5 states, 2 countries). She resides with her husband, 2 sons, black lab, and 2 cats in Chamblee, Georgia.

Point of Contact for Cordelia Blake

LinkedIn: Cordelia Blake

Facebook: Cordelia Blake

YouTube

Questions/Topics Discussed in this Show

Amazon brand management
Why some brands do better than others on Amazon
Pros and cons of selling your product on Amazon
How selling e-commerce products can enhance any business
Local e-commerce vs national e-commerce: Plan & Profit
Evolving E-Commerce

North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

“Managing People in a Crisis,” An Interview with Chris Mixon, Synovus Bank

July 2, 2020 by John Ray

North Fulton Business Radio

"Managing People in a Crisis," An Interview with Chris Mixon, Synovus Bank

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“Managing People in a Crisis,” An Interview with Chris Mixon, Synovus Bank (North Fulton Business Radio, Episode 251)

As a pandemic hit, Chris Mixon’s loan operations team suddenly was scattered and working remotely, followed quickly by literally thousands of PPP loans which had to be processed. The inspiring response of Chris and his team to these challenges is the subject of this edition of “North Fulton Business Radio” with host John Ray. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Chris Mixon, Sr. Director of Loan Operations, Synovus Bank

Chris Mixon is a career banker who has worked in a variety of different roles. Most recently, Chris was the Market Executive for Synovus in Northeast Atlanta but in 2019 accepted a role as the Senior Director of Loan Operations for the company.

He has temporarily retired from coaching youth football, but has recently obtained his level 3 certification as a Girls US Lacrosse coach. Chris lives in Alpharetta with his family and is involved in GNFCC, North Point Community Church, and the Alpharetta Lacrosse Feeder Programs.

Synovus Financial Corp. is a financial services company based in Columbus, Georgia, with approximately $51 billion in assets. Synovus provides commercial and retail banking, investment, and mortgage services through 300 branches in Georgia, Alabama, South Carolina, Florida, and Tennessee. Synovus Bank, a wholly owned subsidiary of Synovus, has been recognized as one of the country’s “Most Reputable Banks” by American Banker and the Reputation Institute. Synovus is on the web at synovus.com, and on Twitter, Facebook, LinkedIn, and Instagram.

Questions/Topics Discussed in this Show

What does a director of loan operations do in your bank?
And is that done in North Fulton?
PPP Loan Program: Timing, clients served, dollars loaned
So operationally, what did your team have to do to achieve this?
Who was doing the actual work in the program?
What are you most proud of about Synovus’ PPP campaign?
More on the results of Synovus’s PPP loan activity can be found here.

J.D. Grogan and Terri Etheredge, intHRaction

June 29, 2020 by John Ray

North Fulton Business Radio

J.D. Grogan and Terri Etheredge, intHRaction

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J.D. Grogan and Terri Etheredge, intHRaction (North Fulton Business Radio, Episode 250)

Performance reviews are typically dreaded within most organizations by both managers and employees alike. J.D. Grogan and Terri Etheredge, Co-Founders of intHRaction, have launched a SaaS-based service which turns performance reviews into a crowd-sourced, collaborative, and continuous process providing real-time feedback. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

intHRaction

intHRaction is a company crowd sourced data platform that captures the day to day interaction of employees and provides visibility to all levels of an organization. It is a quantum shift in the Performance Management process. Engagement, Objective and Career metrics paired with intHRaction feedback from connected members of an organization provides critical information to proactively and frequently assess and communicate employee and organizational performance. It’s the tool that every employee deserves!

intHRaction gathers daily real-time information about employee performance by capturing small data points at the completion of meetings or intHRactions with peers regarding meeting participation and collaboration.

This information is in turn used to periodically gather performance information about employees through goal and objectives feedback from their co-workers. It simplifies the information gathering and reporting associated with the traditional Performance Review process and ensures that all members of an organization provide feedback on the individuals they intHRact with.

Employees, Managers, Human Resources and Senior Leaders all have the ability to see real-time feedback and gauge where everyone stands within the organization. Managers have the ability to understand the intHRactions that are taking place in daily meetings and use that information in 1 on 1’s, Coaching Sessions and Performance Reviews.

Goal and Objective tracking paired with feedback from all members of the organization that an employee intHRacts with provides the critical information needed to proactively and frequently assess and communicate employee performance.

To learn more, visit the company website.

J.D. Grogan, Co-Founder and CEO

J.D. Grogan is the C0-Founder and CEO of intHRaction. An experienced and successful entrepreneur, business developer, IT leader and mentor with significant experience in systems and process design and development, process automation, financial services, fin-tech, risk management, field-force automation, sales and sales force management, marketing, vehicle remarketing, data center management, business re-engineering and value creation. A dynamic and visionary force for change, innovation and growth.

J.D. is currently building intHRaction, a collaborative performance management platform striving to make the Performance Management process fair and easy for all through a subscription based SaaS model. The platform addresses the needs of employees, managers, HR and leadership to provide realtime feedback addressing the needs of all users in the organization.

Prior to the founding of intHRaction, he was a senior executive with DataScan, located in the city center of Alpharetta. Prior to joining JM Family Enterprises / DataScan in 2013, J.D. co-founded both Launch Technologies and Field-Logic located in the Crabapple Business District. Both companies focused on Risk Management in the Wholesale Finance Industry. Launch built Floorplan Audit Technologies and Field-Logic provided Floorplan Audit Services with a company employed nationwide field force. Launch was started in 2005 and Field-Logic in 2007. In December of 2013, DataScan purchased both Launch Technologies and Field-Logic. As part of the transition, J.D. served as Assistant Vice President of Field Services overseeing operations of both DataScan Field Services and Field-Logic’s Floorplan Audit Services. Early in 2015, J.D. was asked to take responsibility for DataScan’s Technology Operations and Wholesale Management System’s development as the Vice President of Technologies.

In 1998, J.D. served as the co-founder and President of AutoVIN, The Automated Vehicle Information Network, which provides floorplan auditing and vehicle inspection services to banks, wholesale finance companies, automotive OEMs and wholesale auctions. J.D. maintained overall responsibility for AutoVIN from 1998 until 2004. Under his direction, AutoVIN became the leading provider audit and inspection services in North America, serving more than more than 20 nationally recognized customers with a staff of 250 employees. In 2000, AutoVIN was sold to ADESA Auto Auctions.

Prior to the creation of AutoVIN, J.D. served as Director of Operations for Aucnet USA, where he held a number of management positions over a five-year period. Aucnet USA was a satellite-based wholesale auto auction company that originated in Japan. J.D. began his professional career in Los Angeles as a Real Estate Manager for Shimizu Development Corporation, a Japanese International Construction and Development Company.

Terri Etheredge, Co-Founder and President

With over 20 years of experience in the HR profession, Terri Etheredge is driven to elevate the value-add capabilities of Human Resources. Areas of expertise include Strategic WorkForce Planning, Organizational Design, Organizational Effectiveness, Strategic Consulting, Leadership Development, Talent Planning, Change Management and Performance Management. Professional highlights include Mergers, Acquisitions, Organizational Transformations, Risk Mitigation, Technology Implementations and multiple ROI Human Capital Initiatives.

Her HR career includes 18+ years at Atlanta-based Coca-Cola Enterprises and 10 years at Fortune ranked, JM Family Enterprises ($16.3 billion diversified automotive company- 2019 Fortune rankings include Top 100 Companies to Work For (#17), Best Workplace for Millennials (#29), Manufacturing & Production (#2), Women (#42), Parent (#28), Diversity (#23). She is an active SHRM-ATL and SHRM-National member, a mentor for HR professionals and leads a Women In Leadership team.

She has supported operations teams in all 50 States, as well as all Provinces in Canada. Her experiences in all levels of HR are what helped create the intHRaction product you will come to love! From an HR Business Partner to an HR Manager to an HR Strategist, she understands the work of HR, the value of HR, the challenges of HR and the potential of HR.

Terri’s inspiration for Co-Founding intHRaction began with the idea that we are “more” in our work-lives than what can truly be captured by traditional performance review processes and we have hindered our ability as Business Leaders to maximize the skills, abilities and talents of our Greatest Competitive Advantage- Our People- due to a lack of performance data!

Steve Rawl and Craig Dowdy, United Community Bank

June 26, 2020 by John Ray

North Fulton Business Radio

Steve Rawl and Craig Dowdy, United Community Bank

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Steve Rawl and Craig Dowdy, United Community Bank (North Fulton Business Radio, Episode 249)

What happens when you’ve just left your megabank employer and a pandemic hits? You get busy serving the market by helping business customers who can’t get timely help from their own bank with PPP loans and you build relationships. At least that’s what Steve Rawl, Craig Dowdy, and their commercial banking colleagues did when they started work at United Community Bank in March. Steve and Craig joined host John Ray to tell their story, and it’s a good one. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Steve Rawl and Craig Dowdy, United Community Bank

Steve Rawl and Craig Dowdy are senior executives in the Commercial Banking Division of United Community Bank.

Since 1950, United Community Bank has been known for excellent service. They are a service-first organization; it is part of their foundation and is one of their guiding principles. It’s who they are.

Banking is a people business. Their growth has, and will, lie heavily with the strength of the people of their bank.

United is a bank, but they’re more than that. They use attentive service and the right mix of products to bring solutions that don’t just impact the bottom line—they strive to make a meaningful difference. No promises or pledges are necessary, it’s just what they do.

Culture is not just what you say, it’s what you do. It must be authentic and it has to start at the top. Together, they create their culture. As an organization, they believe in the power of coming together for good. Whether that is to help their customers, develop their team or support their community, they believe in coming together for a positive outcome.

Their business is not about money—they understand you can deposit that anywhere. And, it’s also not about service, as every bank can promise to do that better. To them, it’s about knowing what they stand for and living it.

They’re committed to being there, for good. For the good of their customer, for the good of the community, for the good of each other. They are honest. To them that means, they’re consistently genuine, trustworthy and authentic. Customers can count on them to take time to understand their needs and to have their best interest at heart. They never forget that it isn’t about them, it’s about their customers and our community.

To best understand them, it’s often helpful to compare them to what they are not. They are honest, but not harsh. They are clear, but not stiff. They are familiar, but they do not make assumptions. They are positive, but not unrealistic. And, they are proud, but not selfishly so.

In addition to personal consumer banking products, they offer lending for renewable energy, medical, dentistry, franchises, owner-occupied commercial real estate, manufacturing and more. Their goal is to add one new line of business a year. In 2018, they introduced United Community Bank’s Navitas Equipment Financing Division. This subsidiary allows their customers to purchase the essential machinery or tangible assets needed to run their business. Their Commercial Business Solutions lines of business are fully staffed with industry experts who work together with their local community bankers to meet the lending needs of their customers while also originating independently nationwide.

Over the past 30 years, the banking industry has seen an increase in consolidation – around 63% of banks have disappeared. The least happy customers are ones that are digital-only. The happiest customers are ones that use a combination of digital and in-branch services. They are actively investing in assessing and meeting the digital needs of their customers while also prioritizing security. In a world where banking can get complicated, they talk like humans do—they are personable and approachable. They want to make banking and finances easier to understand.

They have been recognized as one of America’s Best Performing Banks by Forbes magazine for seven consecutive years. In 2019, they were ranked one of the Best Banks in the World by Forbes, and #5 in the country. They have a strong presence in the growing perimeter communities of Atlanta and are well positioned in this rapidly growing market. They have added multiple new team members who will lead expansion efforts into the city.

Points of Contact:

Company website

LinkedIn URL: https://www.linkedin.com/company/united-community-bank/

Facebook URL: https://www.facebook.com/unitedcommunitybank

Questions/Topics Discussed in this Show

Profile of United Community Bank and their operating philosophy
What sets the bank apart
PPP loans and how they approached and handled
How honest, timely communication set them apart from larger competitors
Clients they serve in UCB’s Commercial Banking Division

Joe Noonan, Southwestern Consulting

June 25, 2020 by John Ray

North Fulton Business Radio

Joe Noonan, Southwestern Consulting

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Joe Noonan, Southwestern Consulting (North Fulton Business Radio, Episode 248)

Joe Noonan, Southwestern Consulting, joined host John Ray to discuss time management, his sales and leadership coaching practice, and much more. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Joe Noonan, Certified Sales & Leadership Coach, Southwestern Consulting

Southwestern Consulting is the professional sales training division of the oldest direct sales company in the US, The Southwestern Company. Our philosophies & principles are derived from our parent company, Southwestern Company which:

• Was established in 1855 • Currently employs 10,000+ active salespeople • Owns 22 sales-driven companies across multiple unique industries

• Houses the #1 Raymond James office worldwide (financial services), a 9-time Pinnacle Producer (executive search), the largest school fundraising company in the world, multiple New York Times bestselling authors (training and personal development) and 2 past national board members of The Direct Selling Association of America

• Has trained over 280,000+ sales professionals, sales leaders and executive leaders since its inception

• Is most famous for its 160+ year old college internship program, Southwestern Advantage, where students sell educational children’s books door to door and make a combined 1 million sales presentations every year Our division, Southwestern Consulting, is the fastest growing professional sales training / coaching company in America. There are 140+ team members who have been in over 11,000 offices in the last 12 years. They conduct large sales training conferences, provide one on one sales and leadership coaching, and deliver ongoing customized sales consulting. Southwestern Consulting loves sales, the selling profession, and helping salespeople grow their business on average 25.1%!

Points of Contact for Joe Noonan:

Company website

LinkedIn URL: https://www.linkedin.com/in/JoeNoonan99

Facebook URL: https://www.facebook.com/joenoonan99

Questions/Topics Discussed in this Show

Joe’s history and what led him to professional coaching
His clients’ response to the Covid-19 business environment
Joe’s work as a professional speaker and Certified Sales and Leadership Coach
Types of clients served
Time management
Client success stories

Brad Taylor, Taylor Built Brands

June 23, 2020 by John Ray

North Fulton Business Radio

Brad Taylor, Taylor Built Brands

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Brad Taylor, Taylor Built Brands (North Fulton Business Radio, Episode 247)

Brad Taylor joined the show to discuss brand positioning and other key branding principles for both B2C and B2B companies. Speaking with host John Ray, Brad also discussed his sales management and consulting services. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Brad Taylor, Founder and CEO, Taylor Built Brands

Taylor Built Brands is a branding, marketing, and sales strategy consultancy based in Roswell. The founder, Brad Taylor, is a 30-yr sales/marketing veteran and spent the last 24 years in Marketing and Sales leadership roles at The Coca-Cola Co. Prior to that, he gained valuable marketing experience at Pizza Hut, Inc. and in the advertising agency industry.

Brad has been thoroughly trained, and has vast experience in consulting on all aspects of Brand Development/Management, Digital Marketing, and Sales Management/Business Development. He is widely known as an “out-of-the-box” thinker and extremely easy to do business with. In addition to consulting small businesses, Brad also teaches Branding and Marketing classes at Emory University and KSU.

Points of Contact for Brad Taylor:

Company website

LinkedIn URL: https://www.linkedin.com/in/bradalantaylor/

Facebook URL: https://www.facebook.com/BmktgTaylor

Twitter URL: https://twitter.com/bcoketaylor

Instagram URL: https://www.instagram.com/bcoketaylor/

Questions/Topics Discussed in this Show

1. Why did you start Taylor Built Brands and what services do you provide?

2. Who is the target customer for Taylor Built Brands?

3. How can Taylor Built Brands help local firms grow their business?

4. What is Brand Positioning and why is it so important for businesses to focus on that?

5. What other ways can Taylor Built Brands help firms grow their business?

6. What do you do when you’re not consulting local businesses?

Trip Jobe, Rand Inc.

June 23, 2020 by John Ray

North Fulton Business Radio

Trip Jobe, Rand Inc.

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Trip Jobe, Rand Inc. (North Fulton Business Radio, Episode 246)

Trip Jobe of Rand Inc. speaks with host John Ray on how to prioritize marketing spending, marketing metrics, omni-channel marketing and more. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Trip Jobe, CEO, Rand Inc.

Trip is the CEO of Rand Inc., a strategic marketing, analytics and measurement firm. Prior to joining Rand, Trip had a 20+year history leading brands and sales teams as VP Marketing, Neenah Paper and Kimberly-Clark and Director of Sales and Marketing at Oldcastle.

Having sat in both sales and marketing leadership roles for large and small firms, Trip is an ambassador for driving sales and marketing alignment to fuel growth. He’s also a firm believer in giving back and has been a mentor for YearUp, board member at the BMA and is a decades long basketball and baseball coach in Roswell. He welcomes you to reach out to him at tjobe@randinc.cc or connect on Linkedin.

To Connect With Trip:

Company website

LinkedIn URL: https://www.linkedin.com/in/tripjobe/

Questions/Topics Discussed in this Show

In today’s business environment – what’s the one place I should spend on marketing?
How should I think about marketing my business?
What is the most important marketing metric(s)?
I hear omni-channel marketing a lot, what is that?
How much should I spend on web adwords?
What’s the latest and greatest social media for me to market on? Tik Tok?
I don’t have time to develop a marketing strategy, can I just experiment?
I’m a B2B brand, why do I need marketing?

Dr. Bill Lampton, “The Biz Communication Guy,” Championship Communication

June 18, 2020 by John Ray

North Fulton Business Radio

Dr. Bill Lampton, "The Biz Communication Guy," Championship Communication

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Dr. Bill Lampton, “The Biz Communication Guy,” Championship Communication (North Fulton Business Radio, Episode 245)

Dr. Bill Lampton speaks with host John Ray on developing a crisis communication plan, why listening is so important in effective communications, how to be a great podcast guest, and more. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Dr. Bill Lampton, “The Biz Communication Guy,” Championship Communication

Bill Lampton, Ph.D., known as the “Biz Communication Guy,” taught Speech Communication at the University of Georgia, then spent two decades in management at the vice presidential level. In 1997, he became a professional speaker, communication consultant and coach, helping leaders and corporations with management, sales, customer service, crisis communication, video production and presentation skills. His top-tier client list includes the Ritz-Carlton Cancun, Missouri Bar, University of Georgia Athletic Association, Environmental Protection Agency and Gillette.

His company, Championship Communication, operates from Gainesville, Georgia.

Dr. Lampton is also co-host of “North Georgia Business Radio,” produced in the North Georgia studio of Business RadioX®.

Points of Contact for Dr. Bill Lampton:

Company website

LinkedIn URL: http://linkedin.com/in/billlampton

Facebook URL: http://facebook.com/billlampton

Twitter URL: http://twitter.com/doclampton

Instagram URL: http://instagram/drbill70

Mailing Address: P.O. Box 908267, Gainesville, GA 30501-0920

Questions/Topics Discussed in this Show

Dealing with stage fright
Words to use in dealing with clients, and words to avoid
The importance of having a crisis communication plan
How to craft a crisis communication plan
Communications on video conferencing and digitally
Why listening is a powerful communication tool, yet also neglected
The “stages of listening”
How to be a great guest on a Business RadioX® show or another podcast

John Daly, John Daly TV and Undercover Jetsetter

June 16, 2020 by John Ray

North Fulton Business Radio

John Daly, John Daly TV and Undercover Jetsetter

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John Daly, John Daly TV and Undercover Jetsetter (North Fulton Business Radio, Episode 243)

Longtime television host John Daly of John Daly TV and Undercover Jetsetter joins host John Ray to discuss his work as a storyteller for businesses, creating great video with an iPhone, how his experience in news led to the creation of “Informed Not Inflamed.” The host of “North Fulton Business Radio” is John Ray and the show is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

John Daly, TV Host and Producer

John Daly is your storyteller. Sure, he is an internationally known TV Host, news anchor, author, and spokesperson, but he says he plays sidekick to great stories; he is Ed McMahon to your Johnny Carson. He is well-known as a pioneer in reality TV, hosted the first all video news magazine, Real TV, and now co-hosting a show he co-created, Undercover Jetsetter about travel, food, wine, and golf, all shot and produced off an iPhone. His news background led him to write a book about the media and media bias. John works with a variety of collaborators to help clients find the right marketing mix. He is helping a number of start-ups find funding and partnerships. His observations on today’s politics and economy led to a number of predictions about the shale oil boom and the election of Donald Trump in 2016 14 months before the election.

You can find out more at John’s website or reach him by phone at 702-339-1314.