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Workplace MVP LIVE from SHRM 2022: Josh Rock, Nuss Truck Group, Inc.

July 14, 2022 by John Ray

Nuss Truck Group
Minneapolis St. Paul Studio
Workplace MVP LIVE from SHRM 2022: Josh Rock, Nuss Truck Group, Inc.
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Nuss Truck Group

Workplace MVP LIVE from SHRM 2022: Josh Rock, Nuss Truck Group, Inc.

Josh Rock, Talent Acquisition Manager at Nuss Truck Group, Inc., was at SHRM 2022 and sat down with host Jamie Gassmann to talk talent recruitment. He shared what’s working right now for Nuss Truck Group, recruiting active and retired military, finding placements for their partners, tweaking education to meet the needs of their new hires, how these approaches can be used in other industries, and much more.

Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

This show was originally broadcast live from the 2022 SHRM Annual Conference held at the New Orleans Convention Center in New Orleans, Louisiana.

Josh Rock, Talent Acquisition Manager at Nuss Truck Group, Inc.

Josh Rock, Talent Acquisition Manager at Nuss Truck Group, Inc.

Josh Rock is the Talent Acquisition Manager with Nuss Truck Group, Inc. in Minnesota, where he leads all full-cycle recruitment efforts from frontline to leadership.  He has over 17 years of experience in the Recruitment, Social Media & Marketing/Sales industries.

Josh holds a degree from the University of Minnesota-Duluth and is an active alum. He is the recipient of the 2001 Sieur du Luth Award Winner, given for the highest level of involvement and service to the university community.

LinkedIn | Twitter

Nuss Truck Group

With eight locations in the midwest, Nuss Truck & Equipment is proud to carry the best lines of trucks, trailers, and construction equipment. Their sales and service teams are highly trained to deliver and maintain the right truck or machine for your application to ensure maximum productivity and efficiency. You and your business can rely on Nuss.

Company website | LinkedIn

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

Jamie Gassmann, Host, “Workplace MVP”

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from SHRM 2022 at the New Orleans Convention Center, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.

Jamie Gassmann: [00:00:19] Hi, everyone. You’re host, Jamie Gassmann here, coming to you from SHRM 2022’s Exhibit Hall in R3 Continuum, our show sponsor’s booth. And joining me again, for the third time on my show – I must be doing something right as a host – is Josh Rock.

Josh Rock: [00:00:36] Hey, Jamie. It’s my hat trick appearance. This is now the third time I’m on your show. Hey, thanks for having me.

Jamie Gassmann: [00:00:42] Yeah. It’s a classic for a Minnesotan to bring a hockey terminology onto the show. That’s fantastic. Way to go.

Josh Rock: [00:00:48] Exactly. Hockey follows me everywhere I go.

Jamie Gassmann: [00:00:51] Amazing slapshot.

Josh Rock: [00:00:53] Yes. Yes. Slapshot from the point, you know, no one timers. Just classic bar down.

Jamie Gassmann: [00:00:58] Yeah. I’ll just make sure to keep my questions on point so you don’t check me into the boards or something, all right?

Josh Rock: [00:01:03] If I do, Jon’s going to call me two minutes for slashing or something, I would assume.

Jamie Gassmann: [00:01:07] Oh, I think it needs to be a harder penalty than that.

Josh Rock: [00:01:09] Okay, fine. Five minute game misconduct, apparently.

Jamie Gassmann: [00:01:13] All right. Well, now that we’ve got our hockey terminology all spit out, let’s talk about HR.

Josh Rock: [00:01:17] Let’s do it.

Jamie Gassmann: [00:01:18] We’re here at SHRM, so what’s going on in the SHRM world right now?

Josh Rock: [00:01:23] So, I am one of, I think, 15 or 20 SHRM influencers. SHRM invites us down to come down and blog about the conference leading up to the event, the speakers, the vendors, meet with different attendee groups, that kind of fun stuff. And just help generate content, share network, all that kind of fun stuff throughout the event. It’s a blast. I mean, I’m going to be here anyway, so why not do it to benefit the organization and the profession as a whole?

Jamie Gassmann: [00:01:50] Yeah. You’re like spreading the information around about what’s going on in the HR world and kind of building a community is kind of how I see it. And it’s amazing.

Josh Rock: [00:01:57] I’m like a Kardashian of HR.

Jamie Gassmann: [00:02:00] Which Kardashian would you be if you could be a Kardashian?

Josh Rock: [00:02:03] To be honest, I have no idea. I don’t know who any of them are, what they stand for. I’m sure they’re all great, but I’m going to plead the Fifth on that one.

Jamie Gassmann: [00:02:13] It’s a good call. Good call. You can pick a different family. It could be like The Godfather or something of HR. There you go.

Josh Rock: [00:02:18] Have you watched The Offer yet?

Jamie Gassmann: [00:02:21] No.

Josh Rock: [00:02:21] Oh, okay. So, you’ve got to go on and start watching The Offer. It’s like the background story to the making of The Godfather.

Jamie Gassmann: [00:02:27] Interesting. Okay. Well, now you just added something to my list.

Josh Rock: [00:02:31] For all your listeners, that’s the tidbit piece. Start watching The Offer on, I think it’s, like, Prime or Paramount, or one of those streaming services.

Jamie Gassmann: [00:02:37] Yeah. It’s not one of those streaming services. Awesome.

Josh Rock: [00:02:38] Yes. The Offer.

Jamie Gassmann: [00:02:39] So, let’s talk HR for a moment now that we’ve got all of our Netflix shows out of the way and our hockey terms.

Josh Rock: [00:02:44] I could come up with more if you want.

Jamie Gassmann: [00:02:46] I mean, my goodness, this is why it’s so fun to interview you. We always just have such a great conversation. But what are some of the hot topics right now that you guys are seeing in the HR space that, you know, have to be discussed?

Josh Rock: [00:02:57] Okay. Can we not talk about the overplayed, normal stuff that we’ve been talking about forever?

Jamie Gassmann: [00:03:02] Sure. You can talk about whatever you want.

Josh Rock: [00:03:04] Okay. Good. Well, you know, usually when it comes to me in my world, it’s all about talent engagement. As a talent acquisition manager for another fantastic Minnesota company – like you guys – I work with Nuss Truck & Equipment, for me, it’s talent engagement and finding better ways to get talent where they are and make them better for my organization. And then, through that, deliver great career and financial opportunities for them and their families.

Josh Rock: [00:03:33] So, I’m looking at content that helps me do that better, and then share it with the masses out on social media. But then, also, then looking at vendors who can make my life easier from that perspective. And then, through that, make that easier for the people that I hired in the organization. So, for me, it’s singular focused. You know, other folks are here generating buzz about things like FMLA, benefits, just those yawning conversations. It’s just not my jam. But for them, great. They can get buzzed about whatever they’re excited about.

Jamie Gassmann: [00:04:07] For some of them, it’s by necessity. It’s a painful topic to sit through.

Josh Rock: [00:04:10] Yeah. I mean, some people are packing a session somewhere here on legislative affairs, great. I did politics back in the day but, I mean, if I need my nap time, you’ll find me there.

Jamie Gassmann: [00:04:23] Wow. So, it’s interesting, I interviewed somebody yesterday, and she had a very interesting approach to recruitment with staffing. She had a business card with all the details of the job on it. Now, they were hiring for HR positions. So, here this makes sense.

Josh Rock: [00:04:39] That’s 16,000 targeted audience members.

Jamie Gassmann: [00:04:41] Right. Yeah. So, have you had to get creative? I know you have some great strategies and approaches that you use, like with military and tapping into some areas that maybe other workplaces haven’t really leveraged. What are some of the approaches that you’ve done or that you’ve seen with some of the staffing changes that we’ve been experiencing?

Josh Rock: [00:05:00] So, for us, one of the things that we’ve done, you mentioned veterans hiring. You know, Nuss makes it a point to, not only recruit and hire our active and retired military personnel, but then work really hard to retain them. You know, their lives changed. And so, it’s upon us and the HR team to make sure that they get what they need, not only from the career and the financial aspects, but then also the full spectrum of support. Right now we’re sitting I know above 11 percent of our staff is either active or retired military.

Josh Rock: [00:05:32] We talked about it last time, we received a Platinum Award from the Department of Labor, only one of two companies in Minnesota to get that. We are poised to get that Platinum Award again this year, so we’re super excited about that. You know, we’re going to military bases across the country and engaging where they are and what they’re looking for in their part-time military or then civilian careers. Actually, my boss is at Fort Hood right now doing a recruiting event. I’ll be at Fort Bliss coming up.

Josh Rock: [00:06:02] So, doing those types of things to, not only hire the military, but also their spouses or significant others because they’re looking for careers as well. If I can’t hire them at Nuss and I’m bringing on one of their family members, I’m going to connect them with people in my network that are around the area and find them in that industry, you know, so it’s full spectrum.

Josh Rock: [00:06:22] Add to that the educational component. We’re going out and speaking, not only to students at schools across the country, we’re talking to their directors, their curriculum folks about what we’re looking for from an industry perspective. And then, giving them keys to the kingdom. What are we finding that’s most successful to the people that we’re hiring, and then helping them draw that curriculum out.

Josh Rock: [00:06:47] One of the steps that we’ve done and taken in with a couple is turning what is a two-year program at some schools across the country and making it a one-year. So, instead of going part-time in this program, they’re going full-time in the program, so that’s 8:00 to 6:00 or 7:00 at night. They don’t have time to have usually another job, and then doing their studies or whatnot afterwards. It’s a intensive program.

Josh Rock: [00:07:12] But in 11 months, they will have the same education, lab hours, and come out with their CDL, which is hugely vital in transportation in one year. So, they’re going to spend half the money in the program that a two-year program would do, and they’re graduating in half the time. That’s a huge infusion to the industry.

Jamie Gassmann: [00:07:32] Yeah. Absolutely. Especially right now. And you’re tapping into a market that, for some, maybe aren’t quite sure where they’re going to go once they get out of the military. They’re really not sure.

Josh Rock: [00:07:41] Well, if you wait too long, if you diffuse a program, they’re going to change their decision. They’re going to change their majors. They’re going to get bored, or the energy, the excitement, just because the curriculum doesn’t do that. It doesn’t engage them. And so, if we can do that, we can keep that engagement in one smaller group, we’re going to get such a more robust audience potential. It’s working out really well.

Jamie Gassmann: [00:08:02] Yeah. So, now, I know you’re in the trucking area, so can other industries do this?

Josh Rock: [00:08:08] Totally. You can do it in health care. I mean, you can start by going into the high schools and getting your sophomores and juniors and seniors, getting them through a CNA program for those kids that want to get into health care. Because, as a recruiter, one of the greatest things that I see is I see all of these students that are graduating with the book smarts, but they don’t have the patient care.

Josh Rock: [00:08:31] And so, if we start earlier by getting them part-time jobs as a CNA, working in those senior care facilities or home care organizations, they get the patient care element and then they get the book smarts, the education, to do the job. Now, they have the one-two punch that most four year graduates don’t have because they went the one track, not the second track.

Josh Rock: [00:08:53] So, that’s one that I’m seeing a huge win in some more progressive health care organizations, finding ways to build that workplace potential, that upcoming workforce earlier in the process. And then, thus, getting those folks a lot sooner. It works out well.

Jamie Gassmann: [00:09:11] Yeah. That’s some really great advice. And we could talk, like, all day.

Josh Rock: [00:09:15] We could. We would need more coffee.

Jamie Gassmann: [00:09:18] We would need more coffee.

Josh Rock: [00:09:19] Do you have your Starbucks delivery guy coming anytime soon?

Jamie Gassmann: [00:09:21] I should.

Josh Rock: [00:09:22] You should.

Jamie Gassmann: [00:09:23] Honestly, because I am out of coffee.

Josh Rock: [00:09:25] Don’t you have, like, a hotline button on your phone for that?

Jamie Gassmann: [00:09:29] That needs to be invented. Wait, isn’t that [inaudible]?

Josh Rock: [00:09:31] I’m calling dibs on that. I’m calling dibs on the Josh Rock Coffee Delivery Company.

Jamie Gassmann: [00:09:39] I’ll be your first client.

Josh Rock: [00:09:41] Yes. You’re my first and dedicated.

Jamie Gassmann: [00:09:41] I would like venti – oh. Large. Sorry. You don’t like that term.

Josh Rock: [00:09:46] Venti is a made up term. Come on now, don’t get me started on the whole Starbucks Karibu debacle inside. No. I mean, I could go the whole Paul Rudd piece, but I won’t.

Jamie Gassmann: [00:09:55] Oh my goodness. We’ll have to check out that piece after the show. Awesome. Well, it’s been an absolute pleasure to have you on again.

Josh Rock: [00:10:01] Thanks, Jamie. We’ll talk again soon.

Jamie Gassmann: [00:10:02] I know that you’re a really busy guy, and I want to make sure that we save you time to be –

Josh Rock: [00:10:07] Oh, you know, we’re not going to go too long before we’re going to do this again.

Jamie Gassmann: [00:10:09] Yes. Absolutely.

Josh Rock: [00:10:12] Well, thanks for having me, guys. I look forward to seeing you. Have fun at SHRM. We’ll see you back in Minnesota.

Jamie Gassmann: [00:10:16] Absolutely. Sounds good.

Josh Rock: [00:10:17] Take care.

Jamie Gassmann: [00:10:18] All right.

Outro: [00:10:22] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show, and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.

Tagged With: hiring veterans, Jamie Gassmann, Josh Rock, military hiring, Nuss Truck Group, R3 Continuum, Recruiting, SHRM 2022, talent acquisition, Workplace MVP

Pallavi Ghanta, Help2Breathe

July 14, 2022 by John Ray

Help2Breathe
North Fulton Studio
Pallavi Ghanta, Help2Breathe
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Help2Breathe

Pallavi Ghanta, Help2Breathe (Episode 77, To Your Health with Dr. Jim Morrow)

On this edition of To Your Health, Dr, Morrow welcomes Pallavi Ghanta, a high school senior at Denmark High School, who founded Help2Breathe. As a nonprofit, Help2Breathe repurposes durable medical equipment and provides it to needy and homeless patients who otherwise might not have access to this needed care. They discussed the shortage of CPAP machines, her blog, how people can support Help2Breathe, and much more.

To Your Health is brought to you by Village Medical (formerly Morrow Family Medicine), which brings the care back to healthcare.

Help2Breathe

Help2Breathe (Help2Breathe.com) is a 501(c)(3) charity with the mission of collecting donations of used and unused medical equipment and with the help of medical volunteers providing them to needy and homeless patients.

The charity was started by Pallavi Ghanta, a rising senior at Denmark High School, Forsyth County. Pallavi, while volunteering at nursing homes noticed that medical equipment belonging to recently deceased residents was often disposed of.

Given her volunteer work at the Good Samaritan Health Center, a free clinic in Atlanta, she was well aware of the severe need for such equipment among the poor and homeless served at the clinic. Connecting the dots, she worked to salvage and ensure such equipment got a second life.

Company website | Instagram

Pallavi Ghanta, Founder, Help2Breathe

Pallavi Ghanta, Founder, Help2Breathe

Pallavi is a rising senior at Denmark High School. She has volunteered at several nursing homes, Northside Hospital Forsyth Case Management, and Good Samaritan. She has founded a 501(c)(3) charity Help2Breathe, which collects used and unused medical equipment and donates them to free clinics. She started a blog called Health Care Anxiety, where she interviews seniors who are still working to afford health care.

She is involved in several clubs at school (Debate, Environmental, Finance, Tedtalk). She has earned a Congressional Service Silver Award.

About Village Medical (formerly Morrow Family Medicine)

Village Medical, formerly Morrow Family Medicine, is an award-winning, state-of-the-art family practice with offices in Cumming and Milton, Georgia. The practice combines healthcare information technology with old-fashioned care to provide the type of care that many are in search of today. Two physicians, three physician assistants and two nurse practitioners are supported by a knowledgeable and friendly staff to make your visit to Village Medical one that will remind you of the way healthcare should be.  At Village Medical, we like to say we are “bringing the care back to healthcare!”  The practice has been named the “Best of Forsyth” in Family Medicine in all five years of the award, is a three-time consecutive winner of the “Best of North Atlanta” by readers of Appen Media, and the 2019 winner of “Best of Life” in North Fulton County.

Village Medical offers a comprehensive suite of primary care services including preventative care, treatment for illness and injury, and management of chronic conditions such as diabetes, congestive heart failure, chronic obstructive pulmonary disease (COPD) and kidney disease. Atlanta-area patients can learn more about the practice here.

Dr. Jim Morrow, Village Medical, and Host of To Your Health with Dr. Jim Morrow

Covid-19 misconceptionsDr. Jim Morrow is the founder of Morrow Family Medicine. He has been a trailblazer and evangelist in healthcare information technology, was named Physician IT Leader of the Year by HIMSS, a HIMSS Davies Award Winner, the Cumming-Forsyth Chamber of Commerce Steve Bloom Award Winner as Entrepreneur of the Year and he received a Phoenix Award as Community Leader of the Year from the Metro Atlanta Chamber of Commerce.  He is married to Peggie Morrow and together they founded the Forsyth BYOT Benefit, a charity in Forsyth County to support students in need of technology and devices. They have two Goldendoodles, a gaggle of grandchildren and enjoy life on and around Lake Lanier.

Facebook | LinkedIn | Twitter

The complete show archive of To Your Health with Dr. Jim Morrow addresses a wide range of health and wellness topics.

Tagged With: Dr. Jim Morrow, Help2Breathe, medical equipment, Nonprofit, Pallavi Ghanta, To Your Health With Dr. Jim Morrow, Village Medical

LIVE from RISKWORLD 2022: Lindsey Durosko and Chris von Eljaszewicz, Imperium Consulting

July 13, 2022 by John Ray

Imperium Consulting
Minneapolis St. Paul Studio
LIVE from RISKWORLD 2022: Lindsey Durosko and Chris von Eljaszewicz, Imperium Consulting
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LIVE from RISKWORLD 2022: Lindsey Durosko and Chris von Eljaszewicz, Imperium Consulting

Lindsey Durosko and Chris von Eljaszewicz, each Managers at Imperium Consulting, sat down with host Jamie Gassmann in the R3 Continuum booth to share Imperium’s work as a claims consultant, supporting businesses in the cumbersome claims process. They discussed the kinds of claims they assist with, their process, their experience at the conference, and much more.

Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

This show was originally broadcast from the RIMS 2022 RISKWORLD Conference held at the Moscone Center in San Francisco, California.

Imperium Consulting

Recovery and resiliency are closely correlated with risk management before an event and claim resolution after a financial loss. Through a multidisciplinary team with specialized industry and financial expertise, Imperium Consulting Group helps clients measure and mitigate the economic impact of property loss and contract disputes, so organizations can keep growing.

Imperium goes beyond just being claims experts and provides sound strategies to help clients evaluate and make critical decisions. Core to this is an understanding that organizations facing uncertainty need to quickly assess the extent of a problem, what it will take to fix it, how much it will cost, and how long it will take.

Imperium Consulting Group’s core competencies are to measure time, scope, and cost. Imperium’s experts specialize in multiple claims processes, including insurance claims, contract disputes, and government contract claims. Our experts provide support ranging from presentations during a loss adjustment process to expert testimony as part of a dispute resolution process. Our multi-disciplined team helps clients focus a recovery strategy that uses best practices and common sense, tailored to the needs of an engagement.

Company website |  LinkedIn

Lindsey Durosko, Manager, Imperium Consulting

Lindsey Durosko, Manager, Imperium Consulting

Lindsey Durosko is a Manager for Imperium Consulting Group. Over the years, Lindsey has provided detailed analysis and day-to-day management of a variety of consulting engagements, including contract litigation/expert witness support; government contract claims; construction disputes and insurance claims, data analytics, and contract/project auditing.

  • BS in Systems Engineering and Business Administration, The George Washington University
  • Presidential Academic Scholarship, Victoria University in New Zealand
  • Professional Affiliations Member, NY RIMS Chapter

LinkedIn

Chris von Eljaszewicz, Manager, Imperium Consulting

Chris von Eljaszewicz, Manager, Imperium Consulting

Chris is a Director at Imperium Consulting Group. Chris adds to Imperium’s credentialing across a range of client solutions, including complex insurance claims, complex cyber claims, representation and warranty claims, construction-related claims, matters involving litigation, data analytics and corporate recovery. Chris is a 16-year financial advisory services industry veteran and has been providing complex damages analysis, litigation support and consulting services for clients on a wide variety of matters in various industries, including, but not limited to, energy, real estate, healthcare, and manufacturing.  In addition, Chris has experience in fraud investigations (fidelity claims), litigation support/dispute resolution consulting, financial and operational restructurings, and eDiscovery. MA in International Relations and National Security, St. Mary’s University.

  • BBA in Finance and Management, University of Texas
  • Professional Accreditations: CFE
  • Professional Affiliations: ACFE, YPE, Houston RIMS Chapter

LinkedIn

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

Jamie Gassmann, Host, “Workplace MVP”

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:02] Broadcasting Live from RISKWORLD 2022 at the Moscone Center in San Francisco, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.

Jamie Gassmann: [00:00:22] Hi, everyone. Your host, Jamie Gassmann here with Workplace MVP. And I am coming to you from the RISKWORLD 2022 Expo Hall in R3 Continuum’s booth. And joining me is Lindsey Durosko and Chris Chris von Eljaszewicz from Imperium Consulting Group.

Lindsey Durosko: [00:00:42] That’s right.

Jamie Gassmann: [00:00:43] Welcome to the show, you two.

Chris von Eljaszewicz: [00:00:44] Thanks for having us.

Lindsey Durosko: [00:00:45] Thanks so much. Excited to be here.

Jamie Gassmann: [00:00:47] And did I pronounce both your names accurately? I know I was practicing before we got on audio radio.

Chris von Eljaszewicz: [00:00:53] Right. That is correct.

Jamie Gassmann: [00:00:53] Wonderful. So, tell me a little bit about your company, and a little bit about you, and, you know, why you’re here at the RIMS Show.

Lindsey Durosko: [00:01:01] Yeah, I’ll start. So, claims consulting is really what we do. So, we do builder’s risk claims, contract dispute claims, anything where there’s been a loss or where there was a loss. Maybe a fire, a flood, we come in and help to mitigate that loss, recover any moneys to the policyholder, the insured, and help them recover to where they were pre-loss.

Jamie Gassmann: [00:01:23] OKay. And, no,w I know, Chris, you’re the director.

Chris von Eljaszewicz: [00:01:26] Yes.

Jamie Gassmann: [00:01:26] So, talk to me a little bit about kind of your background and what you do for the organization.

Lindsey Durosko: [00:01:31] Right. So, my background is in finance and management. So, I’ve been doing calculating economic damages for a long time now. And with Imperium, it’s basically the same thing. We calculate the loss, see what happened, and try to get as much value back to the policyholders as possible.

Jamie Gassmann: [00:01:51] Yeah. And so, you guys are an exhibitor here at the conference.

Chris von Eljaszewicz: [00:01:54] Yes.

Lindsey Durosko: [00:01:54] We are.

Jamie Gassmann: [00:01:55] So, you know, I know it’s kind of the first day, and it’s only about like halfway through, like, the first few hours of the show. So, how has it been so far for you in terms of traffic and the conversations that you’ve been having?

Lindsey Durosko: [00:02:09] Yeah, we’ve gotten quite a bit of traffic, which has been nice at our booth. We’re booth 410, to get that out there. Who’s been coming to our booth, Chris? A lot of people who are in risk, risk mitigation-

Chris von Eljaszewicz: [00:02:23] Mitigation, right.

Lindsey Durosko: [00:02:23] … and restoration companies. But we’ve been having great conversations just about how we can help mitigate losses. And everybody kind of has that same mindset here too, like what can we do to make sure we put the risk everywhere else? And that’s what-

Jamie Gassmann: [00:02:40] Yeah, and offset it. So, in terms of like a customer coming to you, and you talk about the mitigation of those losses, that’s from a physical perspective, right? Property laws maybe, some of the liability around that. Talk to me a little bit about what does that customer experience look like. So, if I’m a policyholder with you, and I’m coming to you because something has happened-

Chris von Eljaszewicz: [00:03:00] Something happened.

Jamie Gassmann: [00:03:01] … kind of walk me through the scenario of like what does your services look like, and how do you dive into evaluating that risk that I might have?

Chris von Eljaszewicz: [00:03:13] So, they would call us up, and we would kind of guide them through the process, like you would probably set up a couple of different account numbers just to pull in the costs with everything that’s related to the claim, so it’s easier to separate that from your daily business that you do. And then, they would just start sending us. For instance, if there’s a loss, they would start sending us like invoices and things like that. We would start to categorize those and review the policy to see how those fit in and just kind of put together a claim for them. And I had a conversation earlier with a gentleman, he didn’t know that even existed. But, actually, in the policy, there is a clause, a section there for a claim preparation. And it’s covered. It’s covered by the policy, so cost.

Jamie Gassmann: [00:03:59] Helps them kind of organize it, so they’re kind of maybe seeing everything collectively.

Chris von Eljaszewicz: [00:04:05] Right.

Lindsey Durosko: [00:04:05] Right. And I think, sometimes, it’s hard for the policyholder to translate their issues to the carrier. So, we kind of are the middleman to help them put together all their costs, put together that claim in a way that makes sense to the carrier to get as much money as we can from the carrier to the insured. So, we’re basically like an advocate on behalf of the client, working for them to make sure, you know, we can put everything together that’s possible. Like Chris said, putting together invoices, putting together all that backup documentation that the policyholders just don’t have the resources to do, you know, on a daily basis. And they become quite cumbersome, you know, these RFIs that we get back from the carrier. So, it’s good to have somebody else, an expert, come in and be able to evaluate and put together a strategy in, you know, recovering that claim and bringing you to the pre-loss, you know.

Jamie Gassmann: [00:04:53] Yeah. And I’m imagining if somebody is going through like, let’s say, a fire in their facility, I mean, that’s overwhelming in and of itself. They’ve got their people they’ve got to take care of.

Chris von Eljaszewicz: [00:05:00] All of these.

Jamie Gassmann: [00:05:01] So, having someone like you to be able to help them with-

Chris von Eljaszewicz: [00:05:03] We’ll take that off their heads, yeah.

Jamie Gassmann: [00:05:04] … that’s fantastic.

Chris von Eljaszewicz: [00:05:07] Yeah, yeah.

Lindsey Durosko: [00:05:07] It’s a little bit of peace of mind, too, for the insured. You know, somebody who’s gone through before and knows what they’re doing, especially if they’ve never had a claim or had that experience before because it’s scary, you know.

Lindsey Durosko: [00:05:20] And we take that off a lot, so they can worry about getting their business back together again, and we handle all the back stuff, so we can put the claim together. We also do BI values, business interruption values. So, if you’re in the renewal process or you’re trying to get insurance, like, okay, how much insurance should I buy for my business? And we also evaluate, okay, you know, where are your exposures and things like that, and we look at that too.

Jamie Gassmann: [00:05:45] Yeah, that’s fantastic because I mean, I got to imagine as a business owner, that’s really hard to calculate, right?

Chris von Eljaszewicz: [00:05:50] Yeah.

Jamie Gassmann: [00:05:51] You know, how much should I be purchasing to cover all of my assets and making sure that if something were to happen, I can-

Lindsey Durosko: [00:05:56] Right.

Jamie Gassmann: [00:05:57] Because obviously some of those situations, they’re not planned. They’re, you know-

Lindsey Durosko: [00:06:01] Exactly.

Jamie Gassmann: [00:06:02] You have no idea, and you’ve got now an interruption, and how do you get yourself back on track faster?

Chris von Eljaszewicz: [00:06:07] Exactly.

Jamie Gassmann: [00:06:07] Yeah.

Jamie Gassmann: [00:06:08] Amazing.

Lindsey Durosko: [00:06:08] Yeah. And you can imagine with COVID, all of these business have been interrupted. The world was interrupted. So, that’s been a huge, you know, setback for so many different companies. And we’ve come in and helped a lot of policyholders in that area.

Chris von Eljaszewicz: [00:06:21] And navigate the COVID stuff.

Lindsey Durosko: [00:06:23] Yeah.

Chris von Eljaszewicz: [00:06:23] Because it’s very challenging times.

Jamie Gassmann: [00:06:24] Yeah, absolutely. Well, it’s been awesome chatting with both of you.

Chris von Eljaszewicz: [00:06:28] Thank you.

Jamie Gassmann: [00:06:28] If somebody wanted to get a hold of you that might be listening in, how can they get a hold of you or would you want to direct them to get more information?

Lindsey Durosko: [00:06:36] They should visit us on our website. So, wwww.imperiumcg.com. And I’m Lindsay Durosko-

Chris von Eljaszewicz: [00:06:45] Or come by the booth.

Lindsey Durosko: [00:06:46] Yeah, Chris-

Chris von Eljaszewicz: [00:06:46] Come by the booth.

Lindsey Durosko: [00:06:46] Contact us straight from the website, come by our booth, booth 410.

Chris von Eljaszewicz: [00:06:53] Yeah.

Lindsey Durosko: [00:06:54] Again.

Jamie Gassmann: [00:06:54] Wonderful. Well, it’s been an absolute pleasure to have you both on the show. Thank you so much for joining us.

Chris von Eljaszewicz: [00:06:59] Thank you. Thank you very much.

Lindsey Durosko: [00:07:00] Thank you for having us.

Jamie Gassmann: [00:07:01] Absolutely.

Lindsey Durosko: [00:07:02] Having so much fun here at RISKWORLD.

Jamie Gassmann: [00:07:04] Yeah, blast.

Outro: [00:07:06] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.

 

 

Tagged With: Chris von Eljaszewicz, Claims consulting, Imperium Consulting, Jamie Gassmann, Lindsey Durosko, loss mitigation, R3 Continuum, RISKWORLD 2022, Workplace MVP

Stacey Ruth, Unstoppable Leader, and Author of Inside Out Smart

July 12, 2022 by John Ray

Inside Out Smart
North Fulton Business Radio
Stacey Ruth, Unstoppable Leader, and Author of Inside Out Smart
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Inside Out Smart

Stacey Ruth, Unstoppable Leader, and Author of Inside Out Smart (North Fulton Business Radio, Episode 470)

Stacey Ruth, CEO of Unstoppable Leader, was the guest on this episode of North Fulton Business Radio to announce her new book, Inside Out Smart. She and host John Ray considered what intuition is, how it’s cultivated, and its link with innovation. They also discussed the impact of using intuition as a leader, how she coaches individuals and leaders to maximize the power of their intuition, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Stacey Ruth, CPC, CEO, Unstoppable Leader

Stacey Ruth is unstoppable. She founded two multimillion-dollar agencies, has been among the Top 50 Entrepreneurs Under 50 in Atlanta, and twice awarded Top 100 “It” Agencies by Experiential Marketer.

As a novice entrepreneur, she made nearly every business decision mistake possible – and learned how to make the necessary personal transformations in order to thrive. Her businesses survived personal challenges, the fallout of 9/11, deep recessions, and her own health issues resulting from a battle with imposter syndrome. Today she coaches other CEOs and executives on how to make faster and more accurate decisions, using their inner wisdom. She is a passionate advocate for women leaders claiming their own seat at the table they design for themselves.

Her award-winning and best-selling books, Own Your Own Shift and Inside Out Smart are available now on Amazon.

Website | Stacey’s books | LinkedIn | Instagram | YouTube | Twitter | Facebook

Questions and Topics in this Interview:

  • Innovation
  • Intuitive Decision-making
  • Innovation using intuition
  • Decision fatigue
  • Leadership Decisions
  • Personal branding for growing your impact

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

 

Special thanks to A&S Culinary Concepts for their support of this edition of North Fulton Business Radio. A&S Culinary Concepts, based in Johns Creek, is an award-winning culinary studio, celebrated for corporate catering, corporate team building, Big Green Egg Boot Camps, and private group events. They also provide oven-ready, cooked from scratch meals to go they call “Let Us Cook for You.” To see their menus and events, go to their website or call 678-336-9196.

Tagged With: A&S Culinary Concepts, Inside Out Smart, intuition, North Fulton Business Radio, Own Your Own Shift, renasant bank, Stacey Ruth, Unstoppable Leader

Haven Conference with Kristin Stockdale and Tiffany Marchand

July 12, 2022 by John Ray

HAVEN
North Fulton Studio
Haven Conference with Kristin Stockdale and Tiffany Marchand
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HAVEN

Haven Conference with Kristin Stockdale and Tiffany Marchand (Organization Conversation, Episode 28)

Kristin Stockdale, founder of WORKBENCHcon and HAVEN Conference joined the show, along with Tiffany Marchand of Night Carver Designs, to discuss the upcoming HAVEN Conference. They talked about the exciting collaboration between Kristin Stockdale and Tiffany, the story of the work behind the scenes, and how Tiffany was able to lend her energy and talents to help Haven get to the next level. They cover what’s new at HAVEN this year, effective platforms for connecting and marketing, and much more.

Organization Conversation is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Haven Conference

The Haven Conference is a place to celebrate the DIY spirit, learn new skills and build an online business! Entrepreneurs, makers and leading influencers gather to share, teach, and inspire. Mingle with sponsors, try new products, and grow your brand.

Most importantly, the Haven Conference is a place for community. Haven is more than just classes and hands-on demonstrations. There is time set aside to share knowledge, ask questions, and build relationships. The DIY/ home decor blogging niche is special, and you are encouraged to form connections with those in it!  You are guaranteed to walk away from Haven refreshed and inspired.

The next Haven Conference will be held in Atlanta at the Grand Hyatt Buckhead on July 21-23.

Website | Instagram | Facebook | Twitter | YouTube

WORKBENCHcon

WORKBENCHcon is the content creator conference curated for the DIY maker. This conference hosts over 500 niche influencers during a 2.5-day event. The experience includes business growth, hands-on demo, and inspirational sessions mixed in with several networking events throughout the time together. WORKBENCHcon is a powerful boost to any online business in the making community!

WORKBENCHcon 2023 will be held on March 2-4, 2023, in Atlanta.

Website | Instagram | Facebook | Twitter | YouTube

Kristin Stockdale

Kristin Stockdale, the owner of Stockdale Design, is lit up when she knows her passion for freedom is realized through her annual events. Stockdale Design started as an Interior Design shop and quickly became a special events company. The real transition came in 2012 when she co-founded the HAVEN conference; an energetic, fun, and inspiring DIY design niche influencer conference.

In 2017, Stockdale Design founded WORKBENCHcon, an intense DIY maker/content creator conference. Both HAVEN and WBC are intimate gatherings of like-minded people, based in connecting social influencers with brands and inspiring creatives with relevant content and networking events to transition their passion into a career. Seeing people transforming fills her soul, seeing so many lives changed by the doors that open at her conferences, just like here with the Inspo Conference – things happen when we gather! More personally, she values learning about different cultures through traveling and eating…You may also find her, at any given moment, gardening or creating a mean hand-crafted cocktail – Cheers!

LinkedIn

Tiffany Marchand, Owner, Night Carver Designs

Tiffany Marchand, Owner, Night Carver Designs

Tiff has been painting and making since she was a child. Her parents would do scrollsaw art and Tiff learned the process from them. She always knew she would be an artist.

She went into marketing and advertising and has done that for twenty years. At night, she does wood carving, hand-routed carving, creating custom pieces as well as a standing product line.

Tiff has a degree in Fine Art and a minor in graphic design.  She loves drawing inspiration from movies and music, and she is a huge movie nerd, which leads her to incorporate big bold colors and thick dark black lines into her art.

Company website | Instagram | YouTube

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

About Richard Grove

Richard Grove, Host, Organization Conversation

Richard Grove‘s background is in engineering but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Connect with Richard:

Instagram | Twitter | LinkedIn

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American Made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Tagged With: design, DIY, Haven Conference, Kristin Stockdale, makers community, Night Carver Designs, Organization Conversation, Richard Grove, Tiff Marchand, Wall Control, WORKBENCHcon

Dr. Jason Reingold, Georgia Cardiovascular and Primary Care

July 12, 2022 by John Ray

Dr. Jason Reingold
North Fulton Business Radio
Dr. Jason Reingold, Georgia Cardiovascular and Primary Care
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Dr. Jason Reingold

Dr. Jason Reingold, Georgia Cardiovascular and Primary Care (North Fulton Business Radio, Episode 469)

Dr. Jason Reingold of Georgia Cardiovascular and Primary Care joined North Fulton Business Radio to announce the opening of their new flagship office in Alpharetta. He and host John Ray discussed this integrative cardiology practice, the 7% problem, and eight elements of optimal health. Dr. Reingold also mentioned the negative impacts of stress, including heightened inflammation and stress hormones, the steps his practice has taken to provide affordable care options, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Georgia Cardiovascular and Primary Care

Dr. Jason Reingold is a Harvard Trained, Board Certified Cardiovascular Disease specialist empowering patients to reduce complications of heart and vascular disease and to improve overall wellness. He and his team build relationships with patients and their families finding the best combination of lifestyle and pharmacologic treatments for optimal medical wellbeing.

As a recognized expert in heart and vascular diagnosis, Dr. Reingold helps patients choose the best test for their comprehensive health. When possible, he utilizes office-based, noninvasive testing to improve access, comfort, and convenience while reducing the cost of out-of-pocket expenses to patients. If you are experiencing symptoms of heart or vascular disease, need a second opinion, or want to know your risk, contact us to schedule a consultation with Dr. Jason Reingold.

Company Website |Facebook | Instagram

Dr. Jason Reingold, Cardiovascular Disease Specialist, Georgia Cardiovascular and Primary Care

Dr. Jason Reingold, Cardiovascular Disease Specialist, Georgia Cardiovascular and Primary Care

Dr. Jason Reingold is a Harvard-trained, board-certified cardiovascular disease specialist with additional certifications from the American College of Cardiology, National Institutes of Health, National Board of Echocardiography, and National Board of Nuclear Cardiology. Dr. Reingold is an adjunct assistant professor at Augusta University/Medical College of Georgia in addition to leading regulatory affairs for the Georgia Chapter of the American College of Cardiology.

Dr. Reingold graduated top of his class from the University of Georgia and Emory University School of Medicine. He completed his training in internal medicine at the University of California at San Francisco and went on to study cardiovascular disease at Massachusetts General Hospital/Harvard Medical School.

Dr. Reingold focuses on the prevention and reversal of heart and vascular disease in both the young and the elderly populations. He also takes interest in the overlap of cardiovascular disease focusing on weight management, kidney disease, and diabetes.

Additionally, Dr. Reingold offers his patients access to innovative diagnostic and treatment options through his work in clinical research trials. He has served as an investigator for trials through Saint Joseph’s Translational Research Institute, Saint Joseph’s Heart and Vascular Institute., and Atlanta Clinical Research Centers. Jason is married to Jennifer Alper Reingold, a pediatric speech pathologist. They live in Sandy Springs with their 2 daughters, Kaylie and Zoey, and rescue dog Teddy.

LinkedIn | Facebook

Questions and Topics in this Interview:

• It’s 2022: Why do we still need to talk about cardiovascular disease?
• Why did you pick Alpharetta as the location for your new practice?
• What makes your Alpharetta office unique?
• Aside from the physical office, what else differentiates your office from other practices?
• How is your practice philosophy different?
• You talk a lot about vascular health and disease, why is this so important to you
• I know reducing health care costs for employees is important for our listeners, please tell us more.
• What about patients who have insurance, are you in-network with insurance?

 

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

 

Special thanks to A&S Culinary Concepts for their support of this edition of North Fulton Business Radio. A&S Culinary Concepts, based in Johns Creek, is an award-winning culinary studio, celebrated for corporate catering, corporate team building, Big Green Egg Boot Camps, and private group events. They also provide oven-ready, cooked from scratch meals to go they call “Let Us Cook for You.” To see their menus and events, go to their website or call 678-336-9196.

Tagged With: A&S Culinary Concepts, cardiovascular disease, Dr. Jason Reingold, Georgia Cardiovascular and Primary Care, heart attack, heart disease, inflammation, integrative cardiology practice, North Fulton Business Radio, renasant bank, stress, Stroke, vascular health

Workplace MVP LIVE from SHRM 2022: Mario Pecoraro, Alliance Risk Group

July 12, 2022 by John Ray

Mario Pecoraro
Minneapolis St. Paul Studio
Workplace MVP LIVE from SHRM 2022: Mario Pecoraro, Alliance Risk Group
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Mario Pecoraro

Workplace MVP LIVE from SHRM 2022: Mario Pecoraro, Alliance Risk Group

On this episode of Workplace MVP, live from SHRM 2022 in New Orleans, host Jamie Gassmann was joined by Mario Pecoraro, CEO of Alliance Risk Group. Mario described his passion for investigation that led him to start Alliance Risk Group in 2005. He and Jamie discussed the types of investigations his firm conducts, various kinds of fraud they see, implications for companies, and much more.

Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

This show was originally broadcast live from the 2022 SHRM Annual Conference held at the New Orleans Convention Center in New Orleans, Louisiana.

Alliance Risk Group

Alliance Risk Group, Inc. (started out as Alliance Worldwide Investigative Group, a company founded in 2005 by CEO Mario Pecoraro. In 2020, the company united its services under one name – Alliance Risk Group, Inc., one logo, and one mission – to reduce risk and inspire confidence! Alliance Risk Group inspires confidence by providing risk mitigation solutions globally.

The services include due-diligence-based background investigations customizable to a variety of industries including banking/finance, technology, energy, gaming/hospitality, transportation, staffing, healthcare, and more. Alliance also performs surveillance and complete SIU investigations for insurance and corporate professionals.

In addition, their litigation support team (formerly known as Avvocato Litigation Support International) offers complete legal support including service of process on a local, state, national and international level. They serve law firms of all sizes, in-house legal departments of major corporations and government agencies that need service of process anywhere.

Their claims adjusting team, (formerly known as Preferred Adjustment Company) provides full-service claims handling and property/casualty adjusting services for insurance carriers, self-insured companies, and attorneys. Alliance Risk Group’s experienced crew of adjusters are strategically located throughout New York and surrounding states. They are available to service claims on a regional and multi-state level.

Company website | LinkedIn | Facebook |Twitter

Mario Pecoraro, CEO, Alliance Risk Group

Mario Pecoraro, CEO, Alliance Risk Group

Mario Pecoraro is an entrepreneur, corporate visionary, author, and founder of Alliance Risk Group Inc.  The company specializes in background screening and insurance fraud investigations. Our legal support team provides service of process on a local, state, national and international level. In addition, Alliance Risk Group provides full-service claims handling and property/casualty adjusting services for insurance carriers, self-insured companies and attorneys.  A member of the Professional Background Screening Association, (PBSA) Alliance employees hold FCRA Advanced Certification.  With more than 25 years of proven experience in due-diligence-based investigative services, Mario Pecoraro has spearheaded the growth of the company in a short period of time to become a leader in the insurance and background investigation fields, property/casualty adjusting and process service industries.

Prior to founding the company in 2005 (previously known as Alliance Worldwide Investigative Group) Mario worked for fifteen years as a private investigator in his parent’s family-owned firm and conducted in excess of 2,500 hours of field investigative work, skip-tracing, asset investigations and locating missing persons, heirs and witnesses. He graduated Cum Laude with a Bachelor of Science degree in Criminal Justice and Italian from the State University of New York at Albany.

Mario serves on the Executive Boards of many industry organizations and community not-for-profit organizations. He recently published a book, available on Amazon.com, that targets large employers, self-insured employers, insurance carriers, third-party administrators and workers’ comp professionals. “The Claim Game: Twenty Best Practices When Managing and Investigating Workers’ Comp Claims” provides readers with Best Practices on how best to reduce overall risk related to fraudulent workers’ compensation claims.

His second book, “Avoiding Costly Hiring Mistakes,” was published in the summer of 2019. It provides all the tips, best practices, and warning signs HR Professionals should look for when making hiring decisions.

Pecoraro conducts accredited webinars and has presented at conferences across the country. He is sought out as an expert on investigative matters and has been featured on local and national media outlets. The company was recently featured on ABC’s investigative news show 20/20 and described as the “gold standard” for those who want to screen out the fakes.” To view the segment, click here. He also interviewed by Brian Sullivan on Fox News Your World with Neil Cavuto discussing why some companies hire investigators when employees play hooky.

He was honored by his peers as an “outstanding business person” for conducting risk management and quality due-diligence based investigative services with integrity and his company was named a “2016 Best Places to Work” by the Albany Business Review.

LinkedIn

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

Jamie Gassmann, Host, “Workplace MVP”

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from SHRM 2022 at the New Orleans Convention Center, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.

Jamie Gassmann: [00:00:20] Hey, everyone. Your host here, Jaime Gassmann, at the R3 Continuum Booth, our show sponsor. And we are coming to you from SHRM 2022 Exhibit Hall. And with me is Mario Pecoraro from Alliance Risk Group. Welcome to the show, Mario.

Mario Pecoraro: [00:00:38] Good morning, Jamie. Thank you for having me.

Jamie Gassmann: [00:00:40] So, let’s start, tell us a little bit about your background and how you became the CEO of Alliance Risk Group and all of your expertise in what you do.

Mario Pecoraro: [00:00:48] Oh, great. So thank you once again for having me. I come to the industry with a pretty unique background and that I grew up in a family-owned business, worked with my dad, who was an old-school gumshoe, old-school private investigator. And, I learned at a pretty young age that I really had a strong passion for catching the bad guys, right, and doing the investigating needed to get the truth out there.

Mario Pecoraro: [00:01:15] So, I developed a strong passion probably at the age of 13, 14, was doing ride alongs with my dad, got to learn the ropes of what an investigator does, what surveillance is, how to screen people for organizations before background screening was a thing. And so, I took that strong passion and decided in 2005 that I wanted to launch my own firm, Alliance Risk Group, which was more focused on a scalable model of helping businesses reduce risk. So, Alliance Risk Group was born back in 2005.

Jamie Gassmann: [00:01:46] Yeah. And looking at risk and doing background checks, you have like, you know, I’m sure you’ve got some crazy interesting stories that H.R. leaders should be taking notice of. Do you have anything off the top of your mind that like is most interesting where you kind of use that as your way to warn why this is so important to look into?

Mario Pecoraro: [00:02:04] Yeah. So there are so many different aspects of background screening that are applicable. So, when it comes to the process itself, there’s a lot of regulations and rules that must be followed. And so, early on in the process, most of the companies doing this try to be as compliant as they could, but they struggle with how do you keep bad people out and reduce your risk. So through the years, a lot of laws have changed and a lot of compliance has taken place. But with that, the bad people have never really stopped, right? So, people are still trying to get into organizations. So, we’ve seen everything from people who falsified credentials, falsified resumes.

Mario Pecoraro: [00:02:41] We were privileged to be on ABC’s 2020 about six, seven years ago and they did a whole story on the extent to which an applicant will go to falsify their background. And the story was all about this guy that we ended up catching that was running a diploma mill out of Ohio. And by day, he was a factory worker. By night, he ran a diploma mill. So, if you wanted to graduate from DeVry University, you let him know. You tell him the year of graduation, he create a nice diploma. And basically, he did this for several people who were struggling. So, we were able to catch this on several people.

Jamie Gassmann: [00:03:16] Wow! That’s why I love doing this show. You always learn something new. I would have never thought that somebody would actually do that. That’s interesting.

Mario Pecoraro: [00:03:22] Yeah, for sure. So, people go to all extents to try to get a job. And so, besides references and diplomas, you also get into credentials, right? So, let’s just say they were at one point they needed to have a credential of, say, a manager or director level in the past job, a lot of employers may not verify a past employment, so they’re going to go out and say that they were a director at – we’ll use the example of IMED, a booth across the street. Well, who’s really going to verify that the person was a director at IMED and, you know, let’s just say that they didn’t even work there. If that’s not verified, that becomes an integrity issue. So, a lot of employees try to falsify things in order to justify the position they’re trying to get.

Jamie Gassmann: [00:04:02] Yeah. And looking at that, so they falsify the record of their resume or their background, what kind of risk does that put the company at in hiring somebody that’s done that?

Mario Pecoraro: [00:04:14] Great question. Yeah. So a lot of companies right now, so the risk that that puts them into is a number of risks. So, first of all, from a negligent hiring perspective, if they bring somebody into the workplace that should not have been brought in, whether it’s because of a violent background or false resume, they face potential of a really significant civil liability, not to mention the brand reputation that goes into that. Right? So, if they make a bad hire and now something bad happens and that hits the press, that has a huge impact on the company’s brand overall and its ability to stay in a positive light in the community.

Jamie Gassmann: [00:04:50] So, it could have a significant effect, not to mention the fact that if someone has a violent history and they’re able to get into an organization, we’ve all seen way too often the number of cases where there’s workplace violence, incidents that happened literally every day, where people go back to a job and they commit a violent act, not realizing that maybe a little bit of due diligence could have prevented that person from being brought on.

Jamie Gassmann: [00:05:12] Yeah. And now you are speaking at SHRM this year.

Mario Pecoraro: [00:05:15] I am.

Mario Pecoraro: [00:05:15] So, talk to me about what are you speaking on?

Mario Pecoraro: [00:05:18] So, having been in the industry my entire professional career, I’m very passionate about ensuring that best practices are followed and open in H.R. and talent acquisition leaders’ eyes as to not to take shortcuts in order to bring talent into the organization.

Mario Pecoraro: [00:05:36] So, today’s topic is actually one around the Fair Credit Reporting Act, often termed as FCRA, and some lawsuits that have happened in our industry where failure to follow due process, the proper best practices have resulted in millions of dollars in lawsuits and payouts as well as EEOC violations where there’s been discrimination. There’s also a big issue here with discrimination against people with criminal records that haven’t been given the opportunity for proper due process.

Jamie Gassmann: [00:06:05] Yeah. So if there were like three takeaways you want your audience to have when they walk out of the room after your presentation, what would those be?

Mario Pecoraro: [00:06:12] So, the first takeaway is, you know,there’s no shortcut to due process and due diligence. A lot of times, you know, with technology, people think, “Oh, with A.I. we can get into the background checks and get results quickly.” That’s partially true. But if you don’t do a thorough enough job, you could open the risk of potentially getting sued.

Mario Pecoraro: [00:06:33] The second piece takeaway that I’d like to ensure people walk away with is just reviewing their process, right? If the process has not been reviewed in a while, just make sure that they’re following the latest best practices to reduce risk. And the third is that it’s very easy to get sued today. So, be aware of what can happen to keep yourself out of that potential lawsuit.

Jamie Gassmann: [00:06:53] Yeah. Great advice for right now especially with some employers getting a little desperate for staffing.

Mario Pecoraro: [00:06:59] Very, very challenging these days for sure.

Jamie Gassmann: [00:07:01] Yeah. Wonderful. Well, thank you so much for for being on our show. If somebody wanted to get a hold of you to learn a little bit more or kind of, you know, ask some more questions about things they could be doing differently in their organization, how would they go about doing that?

Mario Pecoraro: [00:07:12] So, they could reach me. I’m on LinkedIn, Mario Pecoraro. You can email me, mpecoraro, that’s P-E-C-O-R-A-R-O, @allianceriskgroup. You can also reach me on Twitter, @marioawig. And, of course, if you Google me, you’ll find me as well, probably in a positive light, not negative one.

Jamie Gassmann: [00:07:33] Wonderful. Thanks again for being on the show. It’s been great chatting with you.

Mario Pecoraro: [00:07:36] Thanks for having me.

Outro: [00:07:41] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.

 

 

Tagged With: Alliance Risk Group, background check, investigation, Mario Pecoraro, R3 Continuum, SHRM 2022, Workplace MVP

Lindsay Karas Stencel, Startup and Venture Capital Attorney

July 11, 2022 by John Ray

Lindsay-Karas-Stencel-Inspiring-Women
Inspiring Women PodCast with Betty Collins
Lindsay Karas Stencel, Startup and Venture Capital Attorney
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Lindsay Karas Stencel, Startup and Venture Capital Attorney (Inspiring Women, Episode 48)

On this edition of Inspiring Women, Lindsay Karas Stencel joined host Betty Collins to discuss her career journey and how she navigates the male dominated world of venture capital.

The host of Inspiring Women is Betty Collins and the show is presented by Brady Ware & Company.

Betty’s Show Notes

My guest, Lindsay Karas Stencel, is a law firm partner, venture capitalist, podcaster, wellness advocate, fitnesser, adjunct law professor, and self-proclaimed dog mom.

One of the reasons that I have such a respect for her is that she thrives in a male-dominated venture capitalist environment. Women represent just 2% of the workforce in venture capitalism. So how does she navigate that world?

You always want to be in a position where you can make the decisions that are best for you and whether that’s for your career, for your family, for your mental health, whatever.

And when men dominate venture capital work, how does she work in that atmosphere?

I never even noticed it because I was just doing my job. Like, shame on me. I should have been better about that. In retrospect, I, I should have. But I was just doing my job. And then I realized like, holy smokes, I have a responsibility. Because if I’m one of the few people who was able to get a role that’s like this and start to pave a pathway for other females and diverse individuals to come, I better like do it right so that their path is a little bit easier. Because mine wasn’t easy.

Lindsey talks about what she would tell women today who are moving up in the corporate ranks.

You can never let that (intimidation) show, that it’s shaking you. If it’s shaking you, don’t let them see it. Because the second that they do, I think a lot of people smell blood in the water and they say like, oh, I can dig in here. The fight isn’t over. We’ve got a long way to go. And so people need to continue to push on.

And how do women do this?

You have to be prepared for that. And you have to be prepared to be better than everybody else that’s around you. And you’ve got to put in the time to do it.

Women can be really tough on women.

I think when people behave in that way, male or female, but females have a tendency to do it to other females for whatever reason. It’s usually a reflection of them. It’s not a reflection of us, right? It’s a reflection because they don’t feel good about themselves. They don’t feel enough. All of those things. Unfortunately, that’s not my problem. Right? That is a them problem and not a me problem.

Find out more about her here.

TRANSCRIPT

[00:00:00] Betty Collins
So today is just a really unique guest. I’ve always just admired her. Seen her a lot in the the events that are around town of Columbus, Ohio. And she’s always a big advocate for women. And she’s she’s just really cool. And I always call it the Marilyn Monroe of my life, because she’s just got the beauty of that, the hair, the whole thing. But but those are just some you know, she’s got a unique side to her. She’s tenacious and she just gets out there and but at the same time, you know, sometimes we tend to be we can be unique, but are we are we intentional and are we effective? Right. And it’s not even about I’m going to be tenacious, so I’ll be effective. No, I’m going to be effective. And I’m just having to be tenacious. I don’t know which one’s better, but but so today I have Lindsey Stencel. She is just a rock star in what she does. And it’s a man’s world, what she does, and she makes it look really easy from a distance. So Lindsey welcome today, and I’m just honored that you would take some time to be with us today. I know you’re a really busy person.

[00:01:05] Lindsay Karas Stencel
Well, that’s great.

[00:01:06] Betty Collins
Okay, great. So the first question I’m going to ask and I always hate reading bios because, you know, I’m reading them, I’d rather the person take two or 3 minutes and just tell us who you are, what you do, and then we’re going to get into your story, which I can’t wait to hear. So.

[00:01:22] Lindsay Karas Stencel
Sure. So Lindsey Stencel and I am born and raised in Buffalo, New York, and I’m a diehard Buffalo Bills fan to this day. Maybe this is our year.

[00:01:35] Betty Collins
Yeah, it might be. It might be.

[00:01:39] Lindsay Karas Stencel
And I went to high school in that area or college and that area where I played Division one lacrosse and was a student body president and then finally spread my wings to go to law school. Did my first year of law school out in New Jersey? Didn’t love that. I’m not sure if I didn’t love New Jersey or I didn’t love the school. And so I said, okay, I’m going to transfer to something more Midwestern. And that brought me to the Ohio State University, where I did another year of schooling. And then I still didn’t really love being a lawyer, which is funny because today I play a lawyer full time, but we’ll get there. Yeah. And I, I, you know, and it’s one of the things I advocate a lot of people do is just saying yes and jumping in if your gut says yes. So I ran into after my second year of law school, after my second year of working and during the summer, had a job lined up like everything was, you know, doing what it’s supposed to do if you’re in law school. Right? Right. And I just wasn’t happy and arena to someone who was talking about the Fisher Business School programs to include the MBA. And I just approached him afterwards and I said, hey, I’d love to get an MBA someday. I just don’t know what I’m going to do it.

[00:02:54] Lindsay Karas Stencel
And I’m old. So at the time the business school was on quarters at OSU and the and the law school was on semesters. So I was six weeks deep in my last fall semester of law school and I jumped ship and took a full time MBA program course load and kept my night classes in the law school. So I graduated with both degrees and that’s what set me on a path into venture capital. My first full time job was in a family of venture funds and ventures in Columbus, Ohio. I worked there for full time for 12 years. I started as a little associate and then fought and scratched and clawed my way up and we can talk all about that to become one of the managing partners and chief legal officer there. In the interim, I’d accidentally started a law firm, as one does, because I saw a need in the marketplace to help startups and venture funds in the area because at the time, venture and startup work was very nascent in Ohio, in the Midwest generally. And so I saw an opportunity to provide legal services the right way and at an affordable cost. And I didn’t intend to do anything but pay off my student loans. And it turned into this megalith of a thing that I needed to manage. And we can talk about that too. Yeah. And while that was happening, I was also running two different CrossFit gyms, one here and one in Buffalo in my hometown, and that was a lot.

[00:04:17] Lindsay Karas Stencel
And I also took on a role as chief investment officer for an organization in Buffalo called Launch New York, where I ran the most active seed fund in the state, one of the top ten most active in the country for four consecutive years before 2019, where we had a little bit of a health scare. And it sort of said to me, like, Hey, what’s the biggest priority in your life? And so I made some decisions to sell my law firm or roll it into Thompson. Hein So I’m a partner in Thompson High now, and I sit within the new ventures practice, which represents startups, and then I also oversee fund formation for the firm. So think venture funds, hedge funds, PE funds, real estate funds, all that kind of stuff. Sits under my purview now, and that’s what I get to do day to day. And there’s some other things I do, too. I teach at the law school and that’s fine, but it’s a lot of work. And I recently launched a nonprofit too, because I’m really big on entrepreneurial wellness, and I think it’s one of the things that hinders founders abilities to be rampantly successful because they just get caught up in mental health issues, physical health issues or financial health issues, right?

[00:05:29] Betty Collins
So if you haven’t heard the energy in her, then you kind of just you might as well end the clock as now because her energy and passion is so there. And one of the reasons that I have such a respect for is, I mean, it’s a tough environment and the VC is tough. I mean, it’s not anything that you just jump in and go do. I mean, it’s, you know, it’s relationship, it’s boldness. It’s going so now that we’ve heard, hey, here’s where I am right now. Today, when you started out in the journey, you know, and and you’re going up the hill and we’re going to talk a little bit, but the hills of 2020 and 21 and where the environment is today, can you take us back to those times where you had some wow, I don’t how am I going to navigate this? And what were your barriers in that whole navigation of? No, but this is what I really want to do. But I’ve got these barriers and the navigating is tough. Can you talk a little bit about that?

[00:06:33] Lindsay Karas Stencel
Yeah, sure. So that’s a really great question. So when I first started out in venture, it was 2008, 2009. And if we finally look back on that time, it was one of the worst economic times in history, really in the US. It was just atrocious and I was lucky enough that I did get a job. I was one of the 13% of people in my graduating law school, so that’s to get a job and not have their job rescinded. So that was great. But it was a really tough time because for a litany of reasons, one law school and taking four years of graduate work, I was lucky enough to not have undergraduate student debt, but good law school and MBA program, very expensive. And when you carry law student loans and things like that, it forces you to make decisions in certain ways, right? So it kind of handcuffs you. So I always joke with people. I’m like, you know, one of the things I learned is to interview and I won’t say the word on the podcast.

[00:07:39] Betty Collins
Right? Yeah, we’ll bleep that out. Yeah.

[00:07:43] Lindsay Karas Stencel
But what I mean by that is that you always want to be in a position where you can make the decisions that are best for you and whether that’s for your career, for your family, for your mental health, whatever. Because what I found is that I had to make certain decisions in my career which ultimately worked out very, very well. But, you know, part of the reason to start a law firm was to pay those student loans down faster. I had a full time job while that was happening. Right. And so you’re layering on an additional full time job to make something go away. And so it was a blessing because it gave me something that I have now and I’m very, very grateful. But I really do encourage people to really think about in any scenario that you’re in, like how can you be in a power position where if something isn’t a good fit for you or something isn’t working for you, you can make decisions accordingly that are best for you and for your health, right? The next layer of that was actually something I didn’t really recognize because when I started at my family of funds, I just put my head down. I loved the work. I thought it was like super interesting, super fun.

[00:08:55] Lindsay Karas Stencel
I was very engrossed in it. I was. And one of the things I also tell people is like, get really good at your craft. I got really good at the craft because I was in the craft 60 hours a week, head down, like didn’t leave my desk, you know, and it wasn’t really until 2013, 2014, where I started to kind of pop my head out more and take more meetings. And basically I had this personal philosophy of take every meeting. So every person who reached out to me to build my network, I made a conscious effort to take all of those. But I also said, Hey, if this person isn’t a great fit for some sort of relationship with with me, they could probably lead me to the next person who is. And so that ultimately led me to be able to be what I would classify as a super connector, because my network now is so big and broad because I was very generous with my time. So I think giving is very important. But the other piece of it is that my head was down, I was working. So her I was trying to be the best that I could be. I started to come up for. And I had lots of people who had come up to me and be like, you know, you’re the only woman in the room always.

[00:10:05] Lindsay Karas Stencel
Right? And I never even noticed it because I was just doing my job. Like, shame on me. I should have been better about that. In retrospect, I, I should have. But I was just doing my job. And then I realized like, holy smokes, I have a responsibility. Because if I’m one of the few people who was able to get a role that’s like this and start to pave a pathway for other females and diverse individuals to come. Right, man, I better like do it right so that their, their path is a little bit easier than maybe mine was because it wasn’t easy. You know, I had tons of people who I would be in the meeting. They wouldn’t even look at me when I would ask them a question, I would you know, I had people who would blatantly ignore me and pretend like I wasn’t in the room. I had people who asked me if my dad was coming to the meeting to supervise me. I had people at countless opportunities tell me to go get them their coffee and I was like, Did you see who the meeting is with? Like, go get me coffee. Like, right.

[00:11:09] Betty Collins
Exactly. Exactly.

[00:11:12] Lindsay Karas Stencel
It was just really it was hard for a long time and it still is hard. Don’t get me wrong. There’s still some of that in everyday life. There’s a lot of it really in my industry. But slowly but surely I like to think that it’s getting slightly better.

[00:11:28] Betty Collins
You know, we were just at an event together with the Columbus Metropolitan Club, and where Mary lives was with Lives was a big name back in the day in Columbus, and she was invited to speak at a lunch. Right. But they had to bring her in the back door because it was a men’s club. Only I’m real and you and I don’t relate to that. Right. So it’s certainly gotten better because we we were the topic at lunch. But, you know, it’s interesting when you talk about, hey, control your decisions, indecision is not good, know your craft and then you were a giver in hey, I’m going to get these relationships and build my network. But the be aware moment of I am the only woman in the room and I’ve had that where I went. I didn’t get that. And that’s one reason why I’m passionate about my women’s initiative internally, because I’m like, I have a responsibility to make sure that women that are coming up beneath me see it, that there’s a 40 year career. You don’t need to do everything in the first ten or whatever, whatever it is. Right? But to me, to hear you say someone was asking you for coffee, that just blows. I mean, I still can’t even comprehend that. But for.

[00:12:40] Lindsay Karas Stencel
You. Yeah. And like to.

[00:12:42] Betty Collins
Oh, oh, my gosh.

[00:12:43] Lindsay Karas Stencel
It was like I like it with too sweet and low and I was like, cool. I look cool and cream.

[00:12:49] Betty Collins
Yeah. My goodness. But what would you say to women today who are in your position? I mean, you’re you’re not because you had to work twice as hard, probably, right? I mean, because just like I had to now prove myself even more. And I have to be this level to do this to be to have some respect maybe, but help women not let that barrier get you. How did you push through that? Besides, yeah, I like cream and sugar too. Good luck, you know. But I mean, what are other things that you can think back? And this is what I did to push through that moment. I’m glad I did it.

[00:13:23] Lindsay Karas Stencel
Yeah. I mean, it’s it’s funny, right? Because some people sometimes say, oh, like, Lindsay, you do these things and you handle them with aplomb and like, it doesn’t even look hard. And I think the thing is, they’re like, people see the 10% on top of the water of the tip of the iceberg and they don’t see the 90% underneath of, you know, the times. Where did a conversation rock me that happened in person. And I would get back to my car where no one could see me and I would sob, right? Like because people were just heinous, you know? And I would still say even to this day, because I look how I look and I dress how I dress and I act how I act. And I say what I say. People still I still have to be 20% better than the best man in the room. People are always looking for me to fail in some way because then they can point and be like, well, like that’s what’s wrong. Because whatever. I mean, I had colleagues at a different firm. They’ve got some moles in their environment that they don’t know about. But, you know, they said I couldn’t possibly be a good attorney because of the way that I dress and the way that I do my nails. And I didn’t realize that my physical appearance was the thing that dictated whether or not my brain worked well.

[00:14:36] Lindsay Karas Stencel
I don’t know why it is what it is, but I would say, you know, you can never let that show that it’s shaking you if if it’s shaking you like high that stuff you need, don’t let them see it. Because the second that they do, I think a lot of people smell blood in the water and they say like, oh, I can dig in here. It’s the fight isn’t over like it’s we’ve got a long way to go. And so people need to continue to push on and they can’t think, Oh, will, I waltzed in the room and everything is going to be wonderful. And sunshine and rainbows. It’s still not in my world. It’s the man’s world. I mean, I can’t make that more clear. It’s 98% male. Right. And so it it is just one of those things where you just people just have to understand that it’s going to continue to be hard. It probably isn’t as hard as it used to be, let’s admit that. But it’s not going to be easy. And you have to be prepared for that. And you have to be prepared to be better than everybody else that’s around you. And you’ve got to put in the time to do it.

[00:15:44] Betty Collins
You’ve got to be prepared to react. Yeah, I mean, I mean because like there is a I’m sure you have a really good support system so that when you do go to your car and you’re like, I got to sob and I got to get this emotion out or I’ve got event vent, you have a support system that you know you can go to, right. Versus let let everyone around that that unfortunately doesn’t don’t they don’t want your success. They don’t think of your success. Right? They don’t want you to succeed in it. So but, you know, one of the things you are passionate about is small business and helping businesses. It’s not just I’m VC and I’m in this big name and I’m you know, you really have a passion about helping that smaller business or that woman owned business. Talk a little bit about the passion behind that. Or, you know, you could just work for five big clients, but, you know, you might have 20 smaller ones. Tell talk a little bit about that.

[00:16:39] Lindsay Karas Stencel
Yeah. I think it’s just sort of been a coming of age where women are in a place now where it’s normal for them to run the business or be the CEO or run the show. And I think a lot of. Women specifically, you know, they second guess themselves. They want everything to be really perfect all the time. And that’s fine, except for we miss a lot of our opportunities and we don’t do that. So when we do that, excuse me. So we need to sometimes just go. And so some of the things I think about is like, how do we push people to go a little bit faster? Why? Because I want to see them be successful. I want the business world, the working world, the legal world, the finance world to look like the rest of the world around us, like all of the businesses shouldn’t be owned and controlled by a middle aged white man. And I have nothing against the middle aged white man. I love my middle aged white man husband.

[00:17:32] Betty Collins
Right.

[00:17:35] Lindsay Karas Stencel
You know, that’s not real. That’s not that’s not how we get the best of the best. And and so for me, it’s, you know, I think my parents made a ton of sacrifices to allow my siblings and I to have really great opportunity. And I would be really mad at myself if I didn’t take that opportunity and turn it into something really great. So I want people to have everything that they could ever dream and desire. It’s people ask me, they’re like, Lindsay, you needs money on the table. Why do you do it the way you do it? And it’s like, well, sometimes it’s not about money, you know? Sometimes I tangibly just want to see people be successful, right? And because that makes the whole world.

[00:18:16] Betty Collins
Better, right? When I always say this, when the US economy and marketplace succeed, the world succeeds. We’re still that. And so how do you help as a CPA or as a venture capitalist or an attorney? How do you make sure that that’s happening? And when 80% of America is small business, then you have to jump in with that small business. Right now. One of the things about, you know, the barriers and and we talk about middle aged white men I’m married to. We’re old. We’re we’re the older white. I’m old the older white guy that’s 58. But but I mean women too, though can be the barrier to and I’m sure you have enough stories. I don’t want to we don’t have time for all of them but you know, speak to the audience about don’t do that, you know, how do you communicate? Because that I’m sure it happened to you. Can you believe that she’s this or can you believe that she’s that or why did she get this privilege or what? You know, women can be really tough on women. So talk a little bit about that.

[00:19:14] Lindsay Karas Stencel
Yeah, I think unfortunately it’s just really sad, right? Because I think when people behave in that way, male or female, but females have a tendency to do it to other females for whatever reason. It’s usually a reflection of them. It’s not a reflection of us, right? It’s a reflection because they don’t feel good about themselves. They don’t feel enough. All of those things. Unfortunately, that’s not my problem. Right? That is a them problem and not a me problem. But gosh, like the amount of energy that I have, I have watched people expend. I’m trying to point out flaws or discredit me or things of that nature. If they would just apply like 20% of that energy into like doing something for themselves, holy hell, could we have a place that would be so much better? And so part of it is just like, look, you can waste your time trying to attack other women because you don’t feel good about yourself. Or you could take yourself to therapy and you can figure out why you’re doing this, and then you can focus on you and knock the cover off the ball. Like for me, I literally don’t care what the people who have done less than scrupulous things to me in my life are doing today, I couldn’t tell you what they’re doing. I literally could care less, and I just wish that they would think about it that way to like, just get in your lane, know what that lane is in it and go.

[00:20:42] Lindsay Karas Stencel
But unfortunately I’ve seen, especially in my industry, it comes back to I think a lot of people because I hide well if something’s upsetting to me or has frustrated me or if I’m anxious about something, I hide it really well. Like I don’t think it’s something that the outside not that I don’t feel it. It’s just like I don’t think it’s relevant to the outside world that they need to see it. And I just don’t think people understand that it didn’t come easy. It came with a lot of scars, like the stress of doing what I, I mean, my life now is, is wonderful, but enough that it hasn’t been the whole time. But the stress of what I was doing when I listed off the approximately five full time jobs that I had at one time almost killed me. So I had this mask that formed in my sinus cavity and my frontal lobe that was literally killing me. It was cutting off like air. It was cutting off. Oh, my goodness. He couldn’t figure out why I was sick for like six consecutive months, but, like, my body just registered, like, we can’t do it all anymore. And so I think people just don’t see that there’s like, we all fight our battles, like, instead of fighting battles with each other, if we fought a common battle and move the ball forward differently, we’d all be in a much. Her place?

[00:21:56] Betty Collins
Absolutely. Absolutely. Well, hopefully the audience really heard that. Absorb that. Think about your behavior. Women with women especially and even women with men. Men are not the enemy that they’re just not. They can be your biggest advocate, you know. So but let’s talk your craft because you are really good at your craft. And you spoke at the Women’s Leadership Conference last year when it was virtual. And on a Friday you were the last one, right? It’s like, oh, my.

[00:22:20] Lindsay Karas Stencel
Well.

[00:22:21] Betty Collins
I know. But I’ll tell you, the women at Brady, where we were all in a room together watching the conference, they were so energized by man. I’m not sure what she does, but man, she knows what she does, right? She’s got energy behind it. So now we’re in this market in 22 going, yikes. You know, it’s feels like it kind of feels like 2008 except on steroids. So talk about, you know, VCs and what’s going on and give some optimism to people right now where we’re going. Are we really good? Yeah, we’re still really good. It’s just not the greatest. Maybe, but I’ll let you I’ll let you answer question first.

[00:22:57] Lindsay Karas Stencel
There’s lots of things that I think are less than ideal inflation, less than ideal interest rates going up, less than ideal. But, you know, the Fed is doing that because they’re trying to slow a train down. Right. So they need to be paying attention to economic theory like that’s why they’re doing it. Hopefully it’s like a short term thing. But, you know, overall, there’s tons of opportunity that remains in business. And so, you know, some of the greatest businesses in time are spawned out of times of recession because people go, I’ve got I see a problem. I can create a solution. I can get people to pay me more for the solution than the problems like let’s rock and roll. And so, first of all, I think there’s an opportunity in that always. Secondly, venture isn’t as economically impacted by massive macro scale economic downturn. You know, people might be a little bit more cautious with a valuation of a business or they might be a little bit more cautious with cash. But the right businesses that should be getting the funding typically don’t have an issue getting the funding right. And if the business is kind of in the right place at the right time, they’re still going to continue to excel despite what the market is doing. So one of the things I tend to encourage people to do is like, look, if you don’t love what the market is doing, you can hedge against that by investing in alternative investments, be adventurous things of that nature. And so now I think is an appropriate time to do that. I don’t think it’s the time to sit on cash and go, Oh, man, I, I’m afraid I’m going to put this under my mattress. I think it’s time to say, like, Hey, what are there some things that I’m really passionate about or have knowledge based in that I can invest in, that might be startup B or small businesses or whatever the case is going to be and see if I can make some money.

[00:24:59] Betty Collins
Yeah. I mean, in 08 i can remember it pretty clear where it was like, oh my goodness. And but it was a good wake up call just like maybe 2020 when we were all in a pandemic. But there was a lot of people who said, okay, now what? And they did. And right now, the people who are going to go, now what and what are we going to do just to climb this hill? It’s a little it’s a little taller. Right. And I was telling a client this morning, we were and he said, I’m sitting on this much cash. And I said, that’s fine if you don’t want to grow, if you don’t want to reinvest, if you want to go earn 2% for a while, if you whatever it is. Right. I said because it’s there’s a paralysis to that. And I’m not saying go out and just be crazy, but there’s a lot of opportunity market right now and you can’t listen to yesterday’s news on target lost whatever you know you’ve got to go och it’s probably a bad day for Target, but it doesn’t mean it’s a bad day for everyone.

[00:25:58] Lindsay Karas Stencel
Well, that in the index, the market usually index is upright over time. So yes, there’s good days and bad days and there you can’t look at it in a one day time frame. Yes. Are there days that have been worse than others in 1929 and 2000? Seven and eight? Sure. Right. But like, look how the market has rebounded since. And overall, the market does continue to index up so.

[00:26:21] Betty Collins
Well in just to give women some encouragement. I mean, the venture capital money’s out there. Access to capital is out there. And we tend to think it’s not there for us. So bankers don’t sit and go, here’s a pile for women. Here’s a pile for men. Right? They don’t do that when they get an application. It really isn’t that way. Some of it is what industries we tend to choose maybe are tougher to finance or you know. But let’s encourage you. How can you encourage women today to keep know, keep asking for that, you know, venture capital, keep pursuing it, you know, don’t give up on it. What do they do?

[00:26:57] Lindsay Karas Stencel
Yeah. So first things first. The answer is always no unless we ask, right? So if we don’t ask, we don’t.

[00:27:03] Betty Collins
Get that.

[00:27:03] Lindsay Karas Stencel
Love that we should be. It’s almost shocking to me when I ask for things, what I get. I mean just by asking. And then I get mad at myself for not asking for more because I’m like, Well, they’re just going to capitulate to this like, Geez, Louise, what would they have done otherwise? But I mean, I always start from a place of extreme fairness, so I feel good about it and hopefully they do too. But alas, that’s not what we’re talking about. So first ask.

[00:27:30] Betty Collins
Yes.

[00:27:31] Lindsay Karas Stencel
Second, there is an interesting thing happening in market where, yes, you might hear some of this on the SEC side, ESG environment, sustainability, governance, where we care about governance in terms of like what does the diversity of a board look like? What does diversity of maybe funding look like or things that get invested and look like? And so companies have been putting out mandates to say, yes, CEI, diversity, equity and inclusion is incredibly important to us. And I’m saying I’m talking here on the corporate side and oftentimes corporate investors are investing into venture funds or they have their own venture funds either way. But they have a lot of times mandates that they are needing to deploy capital into women and diverse led businesses, and a portion of their monies need to go there by their corporate mandates. And so we have never seen it like this before. So the wind, in a lot of ways is like at our back. And when the wind is at your back, you got to say, okay, that’s what you got to do. And it’s scary and it’s crummy. And asking people for money is hard, but like so is sitting where you are right now today.

[00:28:48] Lindsay Karas Stencel
So from my perspective it is get out there, take advantage of the wind at your back. Find allies that are in some of these different organizations and maybe not even just an ally, but an accomplice like someone who really wants to see something be successful for whatever reason. We’re all personally motivated in some way, shape or form. So what’s moving those people and how are you helping them achieve their goals and make the story simple for them? Like a lot of times it is a no brainer when you’re like, Hey, company, insurance company. I am a female and I have an insurance technology that could help you. Here’s how it can help you. It can help you on your initiative. It can help you because we make your stuff more efficient. It can make the story simple so that they. They can go. Oh, yeah, that that does make my life better. Like, look at this easy thing that I could do right now, and it’s never easy. But you get conceptually what I’m.

[00:29:48] Betty Collins
I’m involved with the High Women’s Coalition. And I was just talking with Rachel Weiner, who’s the executive director, you’re familiar with her. And she said some exciting news was that Intel, of course, is coming to the region. And they so, of course, Rachel is strategic. And hey, you know, how do we how do we get a conversation with them? They are so excited. Intel is that they’re going to get to talk to the Ohio Women’s Coalition and hear about it to know what can we do because we’re coming to the region. And you’re right, they want to invest in this, right? They want to give to this and not just give the women’s coalition a check, but it’s like, how can we help women business owners? What businesses are women to own? Who is certified? I mean, it’s exciting time. You’re right. You know, so so what I hear you say is to get up every day and do what you’re supposed to and tell your story. Because if you do and then, of course, ask the question that you want the answer to. So that is why I just love Lindsey Stenzel. I love listening to you even with your high state LinkedIn, things that are out there, it’s just always so very, very cool. But we’ll close today with just an inspiring something from Lindsey Stenzel to the audience of, you know, on whatever comes to your mind. I don’t know if that’s a terrible question.

[00:31:06] Lindsay Karas Stencel
No, it’s good. So that’s actually when I was little, my parents read me a book, say we read lots of books, but one book we also read every single day. And the book was called Duga and the Unusual Duck. And my dad always said it like Doug in the Unusual Suck.

[00:31:26] Betty Collins
I love it, I love it.

[00:31:28] Lindsay Karas Stencel
And some Asian Doogan had some disabilities, we’ll call it, and he was different than the other docs. But those differences made him very unique in a litany of ways which allowed him to be successful in a litany of ways that other people couldn’t be successful. And at the last sentence of the book is, Don’t be afraid to be different. Our differences make us special. And so it’s one of the things that I have lived by my entire life. You know, I have I don’t own a suit. I am a lawyer. I’m a partner in a law firm who does not own a suit. It’s a little challenging going to a meeting with the CEO of Chase yesterday where I was like, what does one wear.

[00:32:07] Betty Collins
This one wears? You always knock it out of the park. So I say Wear what you want.

[00:32:13] Lindsay Karas Stencel
But you know, I sort of embrace that in every aspect of my life. And I encourage other people to do it too, because I think when we are authentically us, the differences that do make us special, we are more comfortable in our own skin and we’re more more comfortable in our own skin. We’re not wasting our energy. Even if it’s a little bit of energy. I’m like, Oh, my suit’s uncomfortable. Or, you know, my my hair is not done the right way or whatever, you know, instead you’re just out there being comfortable you and pushing forward whatever the thing is that’s motivational to you and moves your soul. And so I, I desperately encourage people to not be afraid to be different because those differences make us special. And that is what ultimately can drive us to be. Oftentimes recognized and respected for the things that we do every day.

[00:32:59] Betty Collins
Okay. You had me at the dock, I guess. I mean, what a what a fabulous way to end. And I just appreciate you giving of your time today. I know you’re very busy, but what an inspirational message that my audience gets to hear today. So I so appreciate. And we will get this podcast out and get it to my audience. And again, thank you for joining us, Lindsey Karas Stencel.

Automated transcription by Sonix www.sonix.ai

 Hosted by Betty Collins, CPA, and Director at Brady Ware and Company. Betty also serves as the Committee Chair for Empowering Women, and Director of the Brady Ware Women Initiative. Each episode is presented by Brady Ware and Company, committed to empowering women to go their distance in the workplace and at home.

For more information, go to the Resources page at Brady Ware and Company.

Remember to follow this podcast on Apple Podcasts and Google Podcasts.  And forward our podcast along to other Inspiring Women in your life.

Tagged With: Betty Collins, Inspiring Women, Lindsay Karas Stencel, Startup, venture capital

Quick Tips for Time Well Spent: Nothing Time

July 11, 2022 by John Ray

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North Fulton Studio
Quick Tips for Time Well Spent: Nothing Time
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Quick Tips for Time Well Spent:  Nothing Time

Personal concierge Julie Hullett suggests ways to cultivate “nothing time” to reduce stress and improve happiness.

Julie’s commentary was taken from this episode of Time Well Spent with Julie Hullett. 

Time Well Spent with Julie Hullett is presented by Julie Hullett Concierge, LLC and produced by the North Fulton studio of Business RadioX®.

About Time Well Spent

Time Well Spent with Julie Hullett features stories from busy professionals who have created more time to do what they love. Every other week, your host and personal concierge Julie Hullett speaks with entrepreneurs, community leaders, and influencers to answer the question: What would you do if you had more time?

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

Julie Hullett, Host of Time Well Spent with Julie Hullett

Julie Hullet, Host of Time Well Spent with Julie Hullett

Julie Hullett is the host of Time Well Spent with Julie Hullett.

Julie Hullett is a personal concierge and entrepreneur in Nashville, TN. She founded Julie Hullett Concierge, LLC in 2011 to give people their time back so they can do more of what they love. No stranger to big ideas and pursuing passions, Julie left corporate America to create her business. She capitalized on her skills—multi-tasking, attention to detail, and time management, to name a few—to build a successful business that gives back. Her clients enjoy ample free time. They’ve traveled more, spent more time with those they love, and have even created their own businesses.

Connect with Julie:

Website| LinkedIn | Instagram. Sign up to receive her newsletter.

 

Tagged With: Julie Hullett, Julie Hullett Concierge LLC, Nothing Time, Quick Tips for Time Well Spent, relaxation, rest, Time Well Spent

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