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The Role of Human Capital in Successful Business Exits, with Steve Keck and Maria Forbes

June 3, 2025 by John Ray

The Role of Human Capital in Successful Business Exits, with Steve Keck and Maria Forbes, on The Exit Exchange podcast with host John Ray
North Fulton Studio
The Role of Human Capital in Successful Business Exits, with Steve Keck and Maria Forbes
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The Role of Human Capital in Successful Business Exits, with Steve Keck and Maria Forbes, on The Exit Exchange podcast with host John Ray

The Role of Human Capital in Successful Business Exits, with Steve Keck and Maria Forbes (The Exit Exchange, Episode 24)

In this episode of The Exit Exchange, host John Ray sits down with experts Steve Keck, President of Span the Chasm, and Maria Forbes, President and Founder of FIREPOWER Teams, to discuss the significance of human capital in planning for business exits. Steve and Maria, both members of XPX Atlanta, delve into how understanding and optimizing human capital can impact the exit process. They offer insights into how cultural data and human performance science are vital in preparing a business for sale, highlighting the importance of addressing owner dependency and role clarity within organizations. The discussion emphasizes the collaboration of financial and human capital assessments to enhance business value and address potential buyer needs, ultimately improving both financial outcomes and overall satisfaction with the exit process.

The host of The Exit Exchange is John Ray, and the show is produced by John Ray and North Fulton Business Radio, LLC, the North Fulton affiliate of Business RadioX®. John Ray is a Gold Sponsor of XPX Atlanta.

Maria Forbes, FIREPOWER Teams

Maria Forbes, FIREPOWER Teams, on the Exit Exchange podcast
Maria Forbes, FIREPOWER Teams

Maria Forbes is the Founder and President of FIREPOWER Teams. Maria’s thirty-year consulting career serves privately held business owners in financial services and related fields across the U.S. Our mission is to integrate financial capital with human capital in planning for organizational growth and continuity. Maria’s work frames the long-term trajectory of business growth and succession through people-powered structures that enable an ongoing positive impact of talent through all business life cycles.

Maria and her teams provide expertise in expanding internal capacity through creative alignment of human values, making it possible for owners and key decision-makers to lead both their people and their businesses confidently toward the future. As a committed strategic partner to her clients, Maria makes visible the arrangement of human strengths as part of an innovative business strategy. This work optimizes organizational performance and builds transferable value as owners look toward a role transition and business succession.

Maria conducts a summer mentor program for college graduates and seasoned professionals who are navigating career transitions. The mentor process develops personal advantage in the career marketplace and fosters confidence in communicating the best roles for a successful new career.

Maria is a Kolbe Certified Consultant, Faculty member of The Life Transitions University™, mentor, and member of the Catholic Charities Atlanta Georgia Leadership Program.

LinkedIn

Steve Keck, Span the Chasm

Steve Keck, Span the Chasm, on The Exit Exchange podcast
Steve Keck, Span the Chasm

Steve Keck is the President of Span the Chasm, a company that uses a cultural data science methodology to integrate people data and data science for executive talent management, team alignment, and sales execution strategy development. Since December 2018, he has led efforts in team assessments, talent management, sales training, and executive coaching for high-growth companies. In addition to his role at Span the Chasm, Steve serves as Chief Revenue Officer at BoltCare, where he manages go-to-market strategy and sales initiatives.

He has also held leadership roles such as Chief Growth Officer at zPaper and Chief Navigation Officer at SRCC, focusing on aligning departments for growth and helping business owners implement ideas effectively. Earlier in his career, Steve was a Senior Training Architect at Payscape, designing sales training programs and managing learning systems. He has extensive experience in banking, having managed branches and business development at institutions like PNC, SunTrust Bank, and Atlantic States Bank.

A Georgia Tech graduate with a Bachelor of Science in Management and Finance, Steve is certified in BestWork Data Assessment and Salesforce, among other credentials. He combines expertise in sales strategy, talent optimization, and executive coaching to drive sustainable business growth and improve sales team performance.

LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Show Overview
02:00 Meet the Guests: Steve Keck and Maria Forbes
02:17 Understanding Human Capital in Exit Planning
04:35 Identifying Company Shortfalls and Owner Dependency
10:42 The Role of Data in Team Dynamics
18:10 Engagement Process and Strategic Goals
22:43 The Importance of Human Capital in Business Succession
23:58 Defining Culture, Management, and Environment
26:27 The Real Meaning of Alignment and Optimization
28:28 ROI and the Impact on Business Exits
33:30 The Role of Human Capital in Due Diligence
39:45 The Emotional Transition from Business Owner to CEO
41:48 The Value of Collaboration in XPX Atlanta
43:56 Conclusion and Contact Information

The Exit Planning Exchange Atlanta

The Exit Planning Exchange Atlanta (XPX) is a diverse group of professionals with a common goal: working collaboratively to assist business owners with a sale or business transition. XPX Atlanta is an association of advisors who provide professionalism, principles, and education to the heart of the middle market.

Their members work with business owners through all stages of the private company life cycle: business value growth, business value transfer, and owner life and legacy. Their vision: to fundamentally change the trajectory of exit planning services in the Southeast United States. XPX Atlanta delivers a collaboration-based networking exchange with broad representation of exit planning competencies. Learn more about XPX Atlanta and why you should consider joining our community by following this link.

The host of The Exit Exchange is John Ray, and the show is produced by North Fulton Business Radio, LLC, the North Fulton affiliate of Business RadioX®, in Alpharetta. The show archive can be found by following this link.

John Ray is a Gold Sponsor of XPX Atlanta.

Tagged With: alignment, business sale, Culture, due dilige, due diligence, exit planning, FIREPOWER Business Catalyst, Firepower Teams, Human Capital, John Ray, Maria Forbes, owner dependency, Span the Chasm, Steve Keck, Team Alignment, team dynamics

Navigating Family Business Succession and Sale: Insights from Rick Calabrese and Joe Bergin, Commonwealth M&A, and Lyle Newkirk, SeatonHill Partners

May 21, 2025 by John Ray

Navigating Family Business Succession and Sale: Insights from Rick Calabrese and Joe Bergen, Commonwealth M&A, and Lyle Newkirk, SeatonHill Partners, on Family Business Radio podcast with host Anthony Chen, Lighthouse Financial
Family Business Radio
Navigating Family Business Succession and Sale: Insights from Rick Calabrese and Joe Bergin, Commonwealth M&A, and Lyle Newkirk, SeatonHill Partners
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Navigating Family Business Succession and Sale: Insights from Rick Calabrese and Joe Bergin, Commonwealth M&A, and Lyle Newkirk, SeatonHill Partners, on Family Business Radio podcast with host Anthony ChenNavigating Family Business Succession and Sale: Insights from Rick Calabrese and Joe Bergin, Commonwealth M&A, and Lyle Newkirk, SeatonHill Partners (Family Business Radio, Episode 64)

In this episode of Family Business Radio, host Anthony Chen welcomes three experienced advisors to discuss the intricacies of planning for family business succession and sale. Rick Calabrese and Joe Bergin from Commonwealth M&A share their personal journeys and expertise in assisting small businesses with transitions, covering topics such as business valuation, the emotional aspects of selling, and the importance of having a professional advisor. Lyle Newkirk from Seton Hill Partners brings a different perspective, discussing his experience in corporate M&A and the importance of preparation and strategic advisory for small and mid-sized businesses. The discussion includes practical advice on preparing for an exit, the role of private equity, and addressing common misconceptions and pitfalls. The episode aims to provide family business owners with valuable insights to ensure a seamless transition and maximize their business’s value.

Anthony concludes the show by underlining the need for thoughtful retirement planning.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Key Takeaways from This Episode:

Rick Calabrese, Commonwealth M&A

  • “There’s no perfect time to sell—only the right time, when your goals and your business are aligned.”
  • Rolling equity (a partial sale with continued involvement) allows owners to take chips off the table now and participate in a second payday later.
  • Emotional readiness is just as important as financial readiness in family business succession.

Joe Bergin, Commonwealth M&A

  • “Your business is worth what someone is willing to pay. That’s why process and positioning matter.”
  • Valuation isn’t just math. It’s about risk, recurring revenue, and how the buyer sees your future cash flow.
  • M&A advisors aren’t just negotiators. They’re emotional buffers and translators between the parties.

Lyle Newkirk, SeatonHill Partners

  • “Don’t wait to clean up your books. Due diligence is like a 90-day colonoscopy.”
  • Many deals fall apart not on price, but on poor preparation, such as missing contracts, inadequate reporting, or emotional resistance.
  • Fractional executives can professionalize operations, prepare for exit, and give owners a trusted outside perspective.

Anthony Chen, Lighthouse Financial

  • Retirement planning isn’t just about the numbers; it’s about the lifestyle. Financial success is meaningless without a clear vision of what fulfillment looks like post-exit.
  • Think beyond the golf course. True retirement satisfaction requires more than vague hobbies. Entrepreneurs must get specific about how they want to spend their time and structure their lives once the business chapter closes.
  • Plan for retirement well in advance of the proposed deal. Planning for retirement should begin long before a business is sold. Knowing what comes next adds clarity and confidence to the decision to exit.

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:48 Meet the Guests: Rick Calabrese and Joe Bergin
01:01 Background Stories: Rick and Joe’s Family Business Roots
05:31 Understanding Business Valuation
07:41 Timing the Sale of Your Family Business and Family Business Succession
10:17 Options for Partial Liquidity Events
13:45 Misconceptions About Private Equity
17:16 The Importance of M&A Advisors
19:02 Emotional Aspects of Selling a Family Business
23:25 Recognizing When to Step Aside
24:19 Resources for Business Owners
24:37 The Importance of Early Planning
25:46 Introducing Lyle Newkirk
28:01 Common Mistakes in Business Transactions
30:22 Preparing for a Successful Exit
35:05 The Role of Fractional Executives
38:29 Final Thoughts and Key Takeaways

Rick Calabrese, Esq., CPA, LL.M., Co-Founder, Commonwealth M&A

Rick Calabrese, Esq., CPA, LL.M., Co-Founder, Commonwealth M&A
Rick Calabrese, Commonwealth M&A

Rick Calabrese is a licensed attorney and certified public accountant in the Commonwealth of Pennsylvania and also has a Masters of Law in Taxation from Villanova University School of Law. Prior to attending law school, Rick obtained a Bachelor of Science in Business Administration (accounting) from the University of Pittsburgh. After law school, Rick worked at “Big 4” accounting firm PricewaterhouseCoopers LLP in Center City, Philadelphia, prior to engaging in the active practice of law primarily in the fields of tax, corporate business, M&A and commercial real estate at suburban Philadelphia-based law firms.

During his time practicing law (which he still does part-time), Rick handled multi-million-dollar transactions for small to medium-sized businesses. While many other clients may have to use multiple advisors on a given transaction, Rick used his unique and specialized tax, business, M&A, and CPA background to assist clients through the entire process of family business succession, from initial planning and structuring to drafting purchase agreements and closing.

Rick now lives with his wife, Lindsey; their son, Luca; and their dog, Maverick, in Chester County, PA. In his free time, you can find Rick out on the links or passionately cheering on the Big 4 Philadelphia sports teams, Villanova basketball, and Pitt Panthers football.

LinkedIn | Firm Website

Joe Bergin, Co-Founder, Commonwealth M&A

Joe Bergin, Commonwealth M&A
Joe Bergin, Commonwealth M&A

Joe Bergin graduated from Penn State University (University Park) with Bachelor’s Degrees in Finance and Economics. Joe is also a Certified Management Accountant and worked at Johnson & Johnson for over a decade spanning multiple roles & responsibilities culminating in a series of roles spent analyzing, structuring, and executing M&A and venture capital transactions.

During his time in Corporate Finance, Joe developed experience and skills ranging from strategic planning to complex financial modeling and business valuation. Joe passionately believes that Commonwealth M&A clients deserve to be represented with the same level of sophistication that Fortune 100 companies receive, regardless of deal size.

Born and raised in West Chester, PA, Joe is a passionate fan of all Philadelphia and Penn State sports. In his free time you can find him spending time with his wife and daughter or attending Penn State football games in the Fall.

LinkedIn | Firm Website

Lyle Newkirk, CFO Partner, SeatonHill Partners

Lyle Newkirk, SeatonHill Partners
Lyle Newkirk, SeatonHill Partners

Lyle Newkirk is a CFO partner with SeatonHill Partners. He has over 35 years of experience in CFO and executive finance roles. He has worked with public and private companies based both in the US and internationally, where he developed the strategies to achieve significant top-line revenue growth and helped to facilitate various successful acquisitions and strategic exits, including three exits to Fortune 500 companies. Lyle has extensive experience in technology companies in general and SaaS companies specifically. Lyle’s expertise also includes FP&A, growth planning and tactics, cash management, HR, sales operations, and regulatory compliance

SeatonHill provides organizations financial leadership with a strategic and operational focus by placing elite CFO talent to challenge the business and contribute to operational decisions to achieve results. With their curated talent, their financial leaders guide small and medium-sized businesses through complex financial problems to mitigate risk and achieve organizational goals.

SeatonHill is the fastest-growing CFO services firm in the nation, offering the power of combined thought leadership and the support of the country’s top financial talent to the benefit of all our clients. SeatonHill has offices in Boston, Dallas, Fort Worth, Los Angeles, Austin, Houston, New York, Atlanta, Chicago, Philadelphia, Phoenix, San Diego, and Washington, D.C.

LinkedIn | Firm Website

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Commonwealth M&A, exit planning, family business owners, family business succession, Joe Bergin, Lighthouse Financial, Lyle Newkirk, private equity, Rick Calabrese, SeatonHill Partners, selling a business

The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik

March 18, 2025 by John Ray

The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik, on The Exit Exchange podcast with host John Ray
North Fulton Studio
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The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik, on The Exit Exchange podcast with host John Ray

The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik (The Exit Exchange, Episode 22)

In this episode of The Exit Exchange, host John Ray dives into the business implications of artificial intelligence with Gerardo Kerik, a WSI consultant. Gerardo discusses the evolving landscape of AI and its significant impact on advisors and companies in the exit process. He highlights how AI tools have transitioned from requiring immense computing power and data sets to becoming accessible via natural language processing since the advent of large language models in 2017.

This shift, exemplified by the rapid adoption of OpenAI’s ChatGPT, has opened new opportunities for businesses to streamline processes, enhance decision-making, and boost efficiency. Gerardo also addresses common challenges in AI adoption, such as unrealistic expectations, inadequate data, and the necessity of training, while emphasizing the importance of implementing AI policies to protect client confidentiality.

The conversation further explores practical use cases like automated meeting transcription and document generation, underscoring how AI can drastically reduce time spent on routine tasks. Gerardo predicts that the future of AI includes even more advanced solutions like agentic AI, which can autonomously manage tasks and revolutionize business operations. For advisors looking to stay ahead, this episode provides crucial insights into leveraging AI effectively and ethically.

The free e-book Gerardo mentioned in the interview, Unlocking the Potential of ChatGPT & AI: A Guide to Embracing AI in Your Business and Life, can be downloaded here.

The host of The Exit Exchange is John Ray, and the show is produced by John Ray and North Fulton Business Radio, LLC, the North Fulton affiliate of Business RadioX®. John Ray is a Gold Sponsor of XPX Atlanta.

Gerardo Kerik

Gerardo Kerik is a renowned digital marketing strategist and AI consultant with over 20 years of experience working with global brands and mid-market companies. As the Principal Strategist at WSI, the world’s largest digital marketing network, Kerik specializes in leveraging AI-powered solutions to help businesses grow, improve efficiency, and increase revenue. He has developed AI tools that have boosted lead conversion rates by 40% and has played a key role in scaling eCommerce platforms, contributing to significant revenue increases.

Kerik’s expertise in AI integration is highlighted by his work in optimizing business operations, improving profitability, and driving efficiency. He serves as a Fractional CMO and strategic advisor, guiding companies through the evolving digital landscape toward long-term success. His work with private equity firms and their portfolio companies focuses on using AI and data-driven strategies to accelerate growth. Kerik’s podcast, “Embracing Change,” explores how AI is transforming industries, providing actionable insights and practical strategies for harnessing AI’s power.

In his current role, Kerik leads a team of digital marketing consultants in Atlanta, offering services that include strategy development, branding, marketing conversion rate optimization, automation, inbound marketing, SEO, PPC, eCommerce, and customer acquisition strategies. His agency has worked with clients across various industries, including finance, media, eCommerce, and education. Kerik’s commitment to AI and digital transformation is reflected in his work with clients, where he helps them leverage AI to drive revenue growth and improve operational efficiency.

LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome to The Exit Exchange
01:59 Guest Introduction: Gerardo Kerik
02:12 Gerardo’s Background and AI Journey
03:39 Understanding AI: Myths and Realities
04:06 The Evolution of AI
08:12 AI Tools and Practical Applications
18:34 Confidentiality and Privacy Concerns
22:00 Challenges in AI Implementation
26:38 Future of AI and Adoption
32:59 Closing Remarks and Contact Information

The Exit Planning Exchange Atlanta

The Exit Planning Exchange Atlanta (XPX) is a diverse group of professionals with a common goal: working collaboratively to assist business owners with a sale or business transition. XPX Atlanta is an association of advisors who provide professionalism, principles, and education to the heart of the middle market.

Their members work with business owners through all stages of the private company life cycle: business value growth, business value transfer, and owner life and legacy. Their vision: to fundamentally change the trajectory of exit planning services in the Southeast United States. XPX Atlanta delivers a collaboration-based networking exchange with broad representation of exit planning competencies. Learn more about XPX Atlanta and why you should consider joining our community by following this link.

The host of The Exit Exchange is John Ray, and the show is produced by North Fulton Business Radio, LLC, the North Fulton affiliate of Business RadioX®, in Alpharetta. The show archive can be found by following this link.

John Ray and Business RadioX North Fulton are Gold Sponsors of XPX Atlanta.

Tagged With: AI, artificial intelligence, exit planning, Exit Planning Exchange, Gerardo Kerik, The Exit Exchange, The Exit Planning Exchange Atlanta, XPX Atlanta

Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams

January 16, 2025 by John Ray

Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams
Family Business Radio
Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams
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Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams

Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams (Family Business Radio, Episode 61)

In this episode, Family Business Radio kicks off 2025 with Anthony Chen hosting m&a advisor and author Bob Tankesley. They discuss the intricacies of exit planning for family businesses, including common misconceptions, the importance of thinking like a buyer, and the value of building a strong advisory team. Bob shares insights from his book Exit Teams and highlights the critical factors that can either discount or drive a premium for a business during a sale. They explore the necessity of early strategic planning, the impact of family dynamics, and the rising relevance of human capital in business valuation.

Anthony concludes the show with thoughts on how to find the best advisor.

This episode is essential for any business owner contemplating an exit strategy or seeking to maximize their business value.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Bob Tankesley, Exit Teams

Bob Tankesley, Exit Teams
Bob Tankesley, Exit Teams

Bob Tankesley is a fourth-generation entrepreneur, an MBA, and a CPA with a keen insight into and understanding of the business owner mindset. As an M&A advisor, he uses his 27 years of experience to sell companies grossing up to $75,000,000 in revenue throughout the southeast U.S., as well as the commercial real estate associated with such holdings. When a company is not ready to sell, Bob regularly partners with advisors of all types to optimize it throughout the ownership lifecycle and is a frequent speaker/educator to owners and their various advisors.

‍Bob’s experience ranges from a division of a Fortune 500 corporation to a Big Four accounting firm to multiple micro-cap and lower mid-market closely held businesses. He also ran his own tax and financial advisory firm for over a decade. For the past 22 years, he has advised over 150 business owners and executives on valuation, market readiness, and proven methods to engage in proper financial management.

Bob’s formal education includes both a BS degree in Accounting (cum laude) from UNC Asheville and an MBA in Finance from Appalachian State University, as well as multiple industry certifications. He is also a co-founder and board member of the Exit Planning Exchange (XPX) Atlanta Chapter.

LinkedIn

Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price

You’ve got one shot to sell your business right!

The American Dream fulfilled! You are a business owner, and it’s time to cash in on the sale of your business. Except the buyers on the other side of the table are prepared with a team of experts ready to lower your price.

Enter Exit Teams. This book won’t give you tactics that don’t pertain to your situation, and it won’t promise you beach chairs and Caribbean sunsets. This book will tell you the truth, letting you know the psychological dangers that play into a business sale, and how buyers can use that psychology to acquire your business for far less than you, the owner, could have made.

Follow along with Dave, the owner of FineLine Manufacturing, who received notice of a health scare, forcing him to think about selling before he’s ready. Dave makes many of the typical business seller moves, getting advice from seemingly logical but misaligned resources. Pressures mount from his employees, his customers, his friends, and his family as he juggles a business sale while maintaining secrecy.

When Dave finally gets an offer, it’s for far less than he had hoped. This sends Dave on a whirlwind of choices that pull him in many directions. Will Dave learn the lessons required to give him the best chance at business sale success before he loses his largest customer?

Exit Teams will:

  • Alert you to the emotional roller coaster that arises during a business sale.
  • Educate you to the common pitfalls business owners fall into, often of their own making.
  • Explain what an Exit Team is, and why they are necessary for the ultimate business sale success.
  • Warn you of some of the strategies buyers employ to pressure business sellers to lower their price.
  • Caution you about lifting expectations according to a colleague’s experience (hint: it may not be all he says it is).
  • Counsel you on how to handle family dynamics during a business sale.
  • Present you with common decisions made by inexperienced business sellers so you won’t make the same choices.
  • Display the challenge of secrecy among employees and customers.
  • Address health challenges and how they often impact the business owner while trying to sell.
  • Stress the need to understand your company’s value on an ongoing basis.
  • Provide you with a business selling experience without your having to learn the hard way from real life at the cost of millions of dollars

To order the book, follow this link.

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Bob Tankesley, exit planning, Exit Teams, Family Business Radio, M&A, M&A Advisor, selling a business

Franchise Strategies from Startup to Exit, with Michael Rosenthal, Clark Hill Law

December 11, 2024 by John Ray

Franchise Strategies from Start to Exit, with Michael Rosenthal, Clark Hill Law, on The Exit Exchange with host John Ray
North Fulton Studio
Franchise Strategies from Startup to Exit, with Michael Rosenthal, Clark Hill Law
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Franchise Strategies from Start to Exit, with Michael Rosenthal, Clark Hill Law, on The Exit Exchange with host John Ray

Franchise Strategies from Startup to Exit, with Michael Rosenthal, Clark Hill Law (The Exit Exchange, Episode 21)

In this episode of The Exit Exchange, hosted by John Ray, the discussion features Michael Rosenthal, a founding member of XPX Atlanta and a seasoned advisor in franchise and distribution law. Michael delves into the intricacies of franchising, covering both franchisor and franchisee perspectives, and shares his insights into trends such as the increasing role of private equity in the franchise industry. The conversation also touches on the importance of due diligence, proper record-keeping, and considering the exit strategy right from the start when buying a franchise. Additionally, Michael discusses the value of XPX Atlanta for business owners and professionals involved in exit planning.

The host of The Exit Exchange is John Ray, and the show is produced by John Ray and the North Fulton affiliate of Business RadioX®. John Ray and Business RadioX-North Fulton are Gold Sponsors of XPX Atlanta.

Michael Rosenthal

Michael Rosenthal has recently transitioned to Clark Hill Law after a successful tenure at Taylor English Duma LLP.

With a robust background in corporate law, he specializes in franchising, distribution, and business succession planning. Throughout his career, Rosenthal has represented both franchisors and franchisees, providing comprehensive legal support that includes Franchise Disclosure Document preparation, state registrations, and ongoing business counseling. His expertise has garnered him recognition in prestigious publications such as Who’s Who Legal and Franchise Times, solidifying his reputation as a leading attorney in the field.

In addition to his legal practice, Rosenthal has held significant roles in various organizations, including serving as an independent director for Inland Retail Real Estate Trust, Inc. (IRRETI) and as a board member of the Exit Planning Exchange’s Atlanta Chapter. He is also an active member of the American Bar Association Forum on Franchising.

A graduate of the University of Florida for both his undergraduate and law degrees, Rosenthal has been recognized in The Best Lawyers in America® from 2023 to 2025.

LinkedIn 

Clark Hill Law

Clark Hill’s value proposition is straightforward: the firm offers clients an exceptional team dedicated to delivering outstanding service.

They recruit and develop talented individuals, empowering them to contribute to a rich diversity of legal and industry experience.

With locations across the United States, Ireland, and Mexico, Clark Hill operates in agile, collaborative teams, partnering with clients to help them achieve and surpass their business goals.

Clark Hill. Simply Smarter.

LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction to The Exit Exchange
00:32 Meet Michael Rosenthal
02:12 Understanding Franchise and Distribution Law
06:17 Trends in the Franchise Industry
09:10 Franchisee Considerations and Due Diligence
13:29 The Economics of Franchising
18:29 Exit Planning for Franchisees
27:03 The Value of XPX Atlanta
35:00 Conclusion and Contact Information

The Exit Planning Exchange Atlanta

The Exit Planning Exchange Atlanta (XPX) is a diverse group of professionals with a common goal: working collaboratively to assist business owners with a sale or business transition. XPX Atlanta is an association of advisors who provide professionalism, principles, and education to the heart of the middle market.

Their members work with business owners through all stages of the private company life cycle: business value growth, business value transfer, and owner life and legacy. Their Vision: To fundamentally change the trajectory of exit planning services in the Southeast United States. XPX Atlanta delivers a collaborative-based networking exchange with broad representation of exit planning competencies. Learn more about XPX Atlanta and why you should consider joining our community by following this link.

The host of The Exit Exchange is John Ray, and the show is produced by the North Fulton affiliate of Business RadioX® in Alpharetta. The show archive can be found by following this link.

John Ray and Business RadioX North Fulton are Gold Sponsors of XPX Atlanta.

Tagged With: Clark Hill Law, exit planning, Exit Planning Exchange, FDD, franchise, Franchise Disclosure Document, franchise law, Franchising, michael rosenthal, The Exit Planning Exchange Atlanta, XPX Atlanta

Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams

December 4, 2024 by John Ray

Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price, as heard on North Fulton Business Radio with host John Ray
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Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price, as heard on North Fulton Business Radio with host John Ray

Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price (North Fulton Business Radio, Episode 824)

In this edition of North Fulton Business Radio, host John Ray interviews Bob Tankesley, author of the newly released book Exit Teams. Bob discusses his extensive experience in M&A advisory and the motivations behind writing his book. He emphasizes that his book caters specifically to business owners, tackling the emotional and logistical obstacles associated with preparing a business for sale. Bob underscores the importance of having both internal and external teams to optimize the business and make it attractive to buyers. The discussion includes real-life anecdotes and practical advice aimed at helping business owners maximize their exit strategies.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price

You’ve got one shot to sell your business right!

The American Dream fulfilled! You are a business owner, and it’s time to cash in on the sale of your business. Except the buyers on the other side of the table are prepared with a team of experts ready to lower your price.

Enter Exit Teams. This book won’t give you tactics that don’t pertain to your situation, and it won’t promise you beach chairs and Caribbean sunsets. This book will tell you the truth, letting you know the psychological dangers that play into a business sale, and how buyers can use that psychology to acquire your business for far less than you, the owner, could have made.

Follow along with Dave, the owner of FineLine Manufacturing, who received notice of a health scare, forcing him to think about selling before he’s ready. Dave makes many of the typical business seller moves, getting advice from seemingly logical but misaligned resources. Pressures mount from his employees, his customers, his friends, and his family as he juggles a business sale while maintaining secrecy.

When Dave finally gets an offer, it’s for far less than he had hoped. This sends Dave on a whirlwind of choices that pull him in many directions. Will Dave learn the lessons required to give him the best chance at business sale success before he loses his largest customer?

Exit Teams will:

  • Alert you to the emotional roller coaster that arises during a business sale.
  • Educate you to the common pitfalls business owners fall into, often of their own making.
  • Explain what an Exit Team is, and why they are necessary for the ultimate business sale success.
  • Warn you of some of the strategies buyers employ to pressure business sellers to lower their price.
  • Caution you about lifting expectations according to a colleague’s experience (hint: it may not be all he says it is).
  • Counsel you on how to handle family dynamics during a business sale.
  • Present you with common decisions made by inexperienced business sellers so you won’t make the same choices.
  • Display the challenge of secrecy among employees and customers.
  • Address health challenges and how they often impact the business owner while trying to sell.
  • Stress the need to understand your company’s value on an ongoing basis.
  • Provide you with a business selling experience without your having to learn the hard way from real life at the cost of millions of dollars

To order the book, follow this link.

Bob Tankesley

Bob Tankesley

Bob Tankesley is a fourth-generation entrepreneur, an MBA, and a CPA with a keen insight into and understanding of the business owner mindset. As an M&A advisor, he uses his 27 years of experience to sell companies grossing up to $75,000,000 in revenue throughout the southeast U.S., as well as the commercial real estate associated with such holdings. When a company is not ready to sell, Bob regularly partners with advisors of all types to optimize it throughout the ownership lifecycle and is a frequent speaker/educator to owners and their various advisors.

‍Bob’s experience ranges from a division of a Fortune 500 corporation to a Big Four accounting firm to multiple micro-cap and lower mid-market closely held businesses. He also ran his own tax and financial advisory firm for over a decade. For the past 22 years, he has advised over 150 business owners and executives on valuation, market readiness, and proven methods to engage in proper financial management.

Bob’s formal education includes both a BS degree in Accounting (cum laude) from UNC Asheville and an MBA in Finance from Appalachian State University, as well as multiple industry certifications. He is also a co-founder and board member of the Exit Planning Exchange (XPX) Atlanta Chapter.

LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:34 Guest Introduction: Bob Tankesley
01:48 The Journey of Writing Exit Teams
02:54 Understanding the Market and Audience
04:42 The Emotional Side of Selling a Business
06:34 Importance of a Strong Team
08:53 Fictional Approach to Business Advice
18:21 Challenges and Realities of Business Sales
19:25 Optimism and Realism in Business Exits
24:10 Final Thoughts and Book Information
25:29 Closing Remarks

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Bob Tankesley, exit planning, Exit Teams, John Ray, North Fulton Business Radio, selling a business, selling a company

Financial Planner vs. Business Exit Planner: What’s the Difference?, with Bill McDermott, Host of ProfitSense

October 14, 2024 by John Ray

Financial Planner vs. Business Exit Planner: What's the Difference?, with Bill McDermott, Host of ProfitSense
North Fulton Studio
Financial Planner vs. Business Exit Planner: What's the Difference?, with Bill McDermott, Host of ProfitSense
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Financial Planner vs. Business Exit Planner: What's the Difference?, with Bill McDermott, Host of ProfitSense

Financial Planner vs. Business Exit Planner: What’s the Difference?, with Bill McDermott, Host of ProfitSense

In a commentary from a recent episode of ProfitSense, Bill McDermott, The Profitability Coach, offers an insightful comparison between a financial planner and a business exit planner, emphasizing the significance of both for entrepreneurs.

Bill’s commentary was taken from this episode of ProfitSense.

ProfitSense with Bill McDermott is produced by John Ray and the North Fulton affiliate of Business RadioX® in Alpharetta.

Transcript

Financial planner versus business exit planner: what’s the difference? And why you need both? I want to talk a little bit about this. Imagine you’re the proud owner of a thriving business. You’ve spent years building it up from scratch, late nights, early mornings, and more coffee than any human should consume.

Now as you’re starting to think about the next chapter, you realize there’s more to this story than just putting your feet up on a tropical beach. Enter the financial planner and the business exit planner, two professionals who play very different roles in your entrepreneurial saga.

Your financial planner is like Dr. Watson, a Sherlock Holmes sidekick. Steady, reliable, and keeping everything in order while you solve the mysteries of your business. But when it’s time for a big complex sale like selling your business, you bring in the business exit planner. The Sherlock Holmes of the operation to crack the case and get you the best deal.

Here’s some positives and drawbacks for each. The financial planner, they see the big picture in all aspects of your financial life, not just the business. They help with your personal goals, everything from retirement to that dream vacation, and they’re with you for the long haul, adjusting your plan as life changes.

However, while they’re great with personal finance, they may not be as sharp on the business side. They have a wide range of knowledge and skills, but they may lack depth in complex areas like business exits. The Business Exit Planner. They know the ins and outs of selling a business, can maximize its value.

They have focused expertise, meaning they’re laser focused on your exit strategy and help keep you from leaving money on the table. They help you craft a plan tailored specifically to your business timing and goals. On the flip side, they have a more narrow scope, meaning they’re all about the business exit and less about your overall financial health.

Lastly, timing is key. A business exit planner is useful when you’re ready to exit, but not much help before that. It’s all about knowing when to call in the right expert. Your financial planner is essential for keeping your financial house in order throughout your business journey, but when it’s time to sell, the business exit planner ensures you leave on top.

In our story, using both advisors meant the business owner didn’t just retire to that tropical beach.

They bought it.

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

Follow this link to find the show archive.

The show is presented by The Profitability Coach. The Profitability Coach helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business.

Bill McDermott is the Founder and CEO of The Profitability Coach. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center, Gwinnett Habitat for Humanity, and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University, and he and his wife, Martha, have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Instagram and follow The Profitability Coach on LinkedIn.

Tagged With: Bill McDermott, business exit planner, Business Exit Planning, exit planning, financial planner, ProfitSense, ProfitSense with Bill McDermott, The Profitability Coach

What is Exit Planning?, with Bill McDermott, Host of ProfitSense

September 24, 2024 by John Ray

What is Exit Planning?, with Bill McDermott, Host of ProfitSense
North Fulton Studio
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What is Exit Planning?, with Bill McDermott, Host of ProfitSense

What is Exit Planning?, with Bill McDermott, Host of ProfitSense

In this commentary from a recent episode of ProfitSense, Bill McDermott, The Profitability Coach, explains why exit planning is much more than simply selling a business.

Bill’s commentary was taken from this episode of ProfitSense.

ProfitSense with Bill McDermott is produced by John Ray and the North Fulton Studio of Business RadioX® in Alpharetta.

Transcript

 I want to talk a minute about “what is exit planning anyway?”  Business owners may hear the phrase exit planning thrown around fairly often. But what is exit planning anyway? Every business owner dreams of that sunny retirement, sipping drinks on a beach, free from the daily grind. Yet many of us are so caught up in the hustle that we forget to plan for the big.

What’s next?  Exiting our business.  Is exit planning just another buzzword, or is there something more to it?  At its core, exit planning is about ensuring you can leave your business on your terms. It’s about making sure you just don’t walk away with a nice goodbye card and a piece of cake, but with the financial freedom you’ve worked so hard to achieve. 

On one hand, exit planning is a meticulous process. It involves numbers, valuations, legal documents, and sometimes a few uncomfortable conversations.  On the other hand, it’s deeply personal. It’s about your legacy, your future, and yes, your dreams. The challenge? Balancing these practicalities with your personal aspirations. 

Let’s be honest, this can be overwhelming, but here’s the good news: you don’t have to go it alone. With the right exit planning coaching, you can navigate each step confidently, ensuring your business thrives even after you step away. It’s like having a copilot on that road trip—someone to remind you to check the oil and suggest the best scenic routes.

So whether you’re just starting to think about your exit or are knee deep in the process, remember this.  Exit planning. Isn’t just about leaving. It’s about leaving well, and that’s something we can all get behind.

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

Follow this link to find the show archive.

The show is presented by The Profitability Coach. The Profitability Coach helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business.

Bill McDermott is the Founder and CEO of The Profitability Coach. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center, Gwinnett Habitat for Humanity, and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University, and he and his wife, Martha, have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Instagram and follow The Profitability Coach on LinkedIn.

Tagged With: Bill McDermott, exit planning, Profitability Coach Bill McDermott, ProfitSense, ProfitSense with Bill McDermott, selling a business, selling a company, The Profitability Coach

How XPX Atlanta Makes Advisors Better, with Scott Ward, Corporate Real Estate Advisors

August 27, 2024 by John Ray

Scott Ward, Corporate Real Estate Advisors, on The Exit Exchange Podcast, hosted by John Ray
North Fulton Studio
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Scott Ward, Corporate Real Estate Advisors, on The Exit Exchange Podcast, hosted by John Ray

How XPX Atlanta Makes Advisors Better, with Scott Ward, Corporate Real Estate Advisors (The Exit Exchange, Episode 18)

In this episode of The Exit Exchange, host John Ray welcomes Scott Ward, an active member of XPX Atlanta and a commercial real estate tenant representative. They discuss the role and benefits of XPX Atlanta, a group dedicated to improving exit planning services for business owners. The conversation highlights the collaborative nature of XPX Atlanta, the value it offers to members, and the significance of early planning for business transitions. Scott explains in detail how XPX Atlanta makes its members better at the work they do for clients. He also touches on various events and learning opportunities provided by XPX Atlanta to enhance professional skills and foster genuine relationships among its members. Finally, Scott also shares insights into his own real estate business, the importance of avoiding conflicts of interest, and how he helps businesses secure better leases.

For more information on Exit XPO 2024, mentioned in the show, follow this link or download a flyer here.

The host of The Exit Exchange is John Ray, and the show is produced by John Ray and the North Fulton studio of Business RadioX®. John Ray and Business RadioX-North Fulton are Gold Sponsors of XPX Atlanta.

Scott Ward, Corporate Real Estate Advisors

Scott Ward, Corporate Real Estate Advisors, on The Exit Exchange Podcast, hosted by John Ray
Scott Ward, Corporate Real Estate Advisors

Scott Ward is a veteran of over 25 years owning businesses.

Successfully representing and consulting other business owners in lease negotiations in the technology, healthcare, retail and manufacturing industries, Scott’s unique perspective as a business owner ensures a tight focus on the owner/tenant’s long term cash flow needs as a catalyst for the future health of his client’s company.

Scott has mentored five former employees to own their own businesses and applies these techniques in formulating winning space solutions for his clients. He has served on boards or as an officer in Rotary International (Treasurer/International Director), The Chattahoochee Nature Center Board, The Greater North Fulton Chamber of Commerce, Scouts BSA (adult training), Toastmasters International, The Georgia Production Partnership (membership, industry relations and governmental relations) and the Atlanta Theatre to Go Board.

Scott is a member of the Atlanta Commercial Board of Realtors and a graduate of the University of Florida. Scott is also a public speaker and presentation coach.

He loves fly fishing, sailing and has been known to swing a golf club or two! His family’s accomplishments overwhelm him with pride. If you would like to share a coffee, please reach out!

Company Website | Company LinkedIn | Scott Ward LinkedIn

Topics Discussed in this Episode

00:00 Introduction to the Exit Exchange
01:18 Meet Scott Ward: Commercial Real Estate Expert
03:45 The Role of XPX in Business Transitions
05:07 XPX Meetings and Networking
08:13 The Importance of Listening and Learning
21:06 Experience XPX: Monthly Zoom Meetings
22:46 XPX Membership and Conferences
26:23 Conclusion and Final Thoughts

The Exit Planning Exchange Atlanta

The Exit Planning Exchange Atlanta (XPX) is a diverse group of professionals with a common goal: working collaboratively to assist business owners with a sale or business transition. XPX Atlanta is an association of advisors who provide professionalism, principles, and education to the heart of the middle market.

Their members work with business owners through all stages of the private company life cycle: business value growth, business value transfer, and owner life and legacy. Their Vision: To fundamentally change the trajectory of exit planning services in the Southeast United States. XPX Atlanta delivers a collaborative-based networking exchange with broad representation of exit planning competencies. Learn more about XPX Atlanta and why you should consider joining our community by following this link.

The host of The Exit Exchange is John Ray, and the show is produced by Business RadioX® – North Fulton in Alpharetta. The show archive can be found by following this link.

John Ray and Business RadioX North Fulton are Gold Sponsors of XPX Atlanta.

Tagged With: advisors, commerical real estate, exit planning, exit planning advisors, Exit Planning Exchange, Exit XPO 2024, John Ray, Scott Ward, tenant representation, XPX Atlanta

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