it services Archives - Page 4 of 4

Outsourced IT Solutions

April 14, 2015 by angishields

Midtown Business Radio

Outsourced IT Solutions

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Outsourced IT Solutions

This week I sat down with two experts from Zydexo to talk about the variety of supplemental and outsourced IT solutions they provide. Going in I knew the company placed a focus on providing supplemental and permanent placement of the gamut of IT professionals. What I didn’t know before talking with Sugra Naqvi, Business Developement Manager, and Jerry Lawrence, Senior Talent Acquisition Manager, was the breadth and scope of the IT solutions they provide. These include contract staffing of vital IT talent experts for key time-limited projects, but also software development, educational offerings, and IT consulting services.

Both of these folks have been with the company for over 11 years, a testament to the professional culture within the company. And as you listen to this fun interview you can clearly appreciate their respective passion for their work and the brand they represent, as well as the pride they take in delivering what they know is a high level of professional service and customer experience.

Let’s face it–supplemental staffing can be a rather vanilla subject on some levels. It can be as bland as, “I need an X Technician.” “I find good ones.” But when that sort of engagement is coupled with a measure of personal buy-in to the importance of what the “X Technician” will be doing and its financial impact on a client’s business and a high level of customer service, those can be long-term relationships. And those are engagements companies readily feel as though revenue dollars invested to secure the X Technician was absolutely worth it.

Special Guests:

Sugra Naqvi, Business Development Manager, Zydexo

BS, Sociology, Georgia State University
BS Nutrition Sciences, Kaplan University
Active Wellness/Lifestyle Coach
Fluent, Urdu/Hindi

Jerry Lawrence, Senior Talent Acquisition Manager, Zydexo

Bachelor, Business Administration, Atlanta University
Former Licensed Commodity Broker, (Series 3 Certification), Risk Capital Trading
Previous Director of Admissions, Mithani Education Group, University of Atlanta

Payscape Advisors

December 2, 2014 by angishields

Midtown Business Radio

Payscape Advisors

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Payscape Advisors

According to the Atlanta Metro Chamber, “Georgia is 3^rd in the nation, just behind New York and California in FinTech revenue. Georgia FinTech companies have produced more than $83 billion of shareholder value since 1995 and revenues are more than $34 billion annually. Wages in Atlanta’s financial and IT industry are lower than competitive markets. Here, there is a convergence of three key sectors: finance, IT, and software, all of which have a strong presence in Atlanta, along with an abundant IT, software and financial labor force.”

Today I got to sit down with 3 of the folks on the team from Payscape Advisors, an Atlanta company through and through that is an important player in those amazing statistics. I was joined by Rachel Lawrence, Technology Integration Specialists, Hunter Hudson, Director of Business Development, and Zach Wing, Product Manager. Hunter Hudson has been with Payscape Advisors for a number of years and he shared the story of how Payscape Advisors was started and launched by two Atlanta residents, Jeremy Wing and Adam Bloomston. They have since grown the company to include offices in 13 cities nationwide that also has clients and partners around the globe. The company initially focused on payment processing but saw opportunities to expand their suite of services to include point-of-sale processing, access to working capital, SaaS services including Reg Point and Billing Orchard, international payment processing, web development for eCommerce sites (including compliant payment features) and more. The company has striven to provide the gamut of services to merchants

As Hunter described why they’re different than many of the other merchant services companies out there, “We do have those feet on the street. We have a team. We have somebody you can call. You’re gonna call their cellphone and you’ll have their email address. We’re not just a 1-800 number. You’re gonna have someone who’s going to be there for you.” He went on to talk about the different service options they provide and how they collaborate with SaaS developers to provide the payment interface for their applications, enabling them to provide a more desirable, robust product to their users.

We talked about the innovative user registration software they make available to groups such as camps and other large events that provides a secure way for attendees to sign up and enter sensitive information and provide payment. The company also offers several avenues for companies to access working capital when bank loans are not readily available.

As I sat with these 3 experts it was clear that they all share a passion for what they’re doing and take pride in engaging their clients and partners with a personable, professional approach with the goal of forging long-term, mutually-beneficial relationships.

Special Guests: Payscape Advisors

Rachel Lawrence, Technology Integration Specialist, Payscape Advisors

BA Communication, University of Georgia
WW IBM WebSphere GB and Partner Sales Executive 4/13
Recipient, Rep of Quarter Q1 2013, IBM

Hunter Hudson, Director Business Development, Payscape Advisors

BA Finance, University of Alabama
Successful entrepreneur

Zach Wing, Product Manager, Payscape Advisors

BA Marketing, University of Alabama
Former Manager, Direct Sales, Atlantix Global Systems
Former Owner/Partner, USA Payroll

Marketing Eye, SolTech, Cox Digital Solutions, and Pindrop Security

November 11, 2014 by angishields

Midtown Business Radio

Marketing Eye, SolTech, Cox Digital Solutions, and Pindrop Security

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Marketing Eye, SolTech, Cox Digital Communications, and Pindrop Security

Today, I had the opportunity to feature another four technology companies that help businesses grow and operate more efficiently. I was pleased to host Marketing Eye, SolTech, Cox Digital Solutions, and Pindrop Security. Mellissah Smith, founder and CEO of Marketing Eye brought along Veanne Smith, Vice President of SolTech, an innovative Atlanta technology company and client of Marketing Eye. One of the digital strategy experts from Cox Digital Solutions, Drew Erickson, joined us to talk about why it makes sense to work with Cox Media and their digital team to maximize ROI on investing in a digital marketing strategy. And Matt Anthony, VP of Marketing for Pindrop Security stopped by to talk about how they help companies avoid falling victim to phone fraud of a variety of types, protecting them and their customers from financial loss.

Marketing Eye is a disruptive marketing consulting firm that delivers small to medium-sized businesses with an experienced marketing team for a small, weekly fee. Their outsourced marketing solution delivers exponential growth to the companies we work with through a strategic approach and clear understanding of marketing strategy, creative, brand, lead generation, public relations, and sales and marketing automation. Marketing Eye’s model is simple; they provide businesses with a marketing manager and outsourced marketing team dedicated to ensuring that your business achieves its marketing goals. Complete with branding, graphic design, web development, search engine optimization, social media, lead generation and direct marketing expertise – Marketing Eye is the ultimate results-orientated marketing solution in Atlanta. Whether you need a marketing resource to accelerate your business growth, or a more strategic approached aligned to your business outcomes, Marketing Eye is well known for high performance, technology-driven marketing campaigns that deliver results for their clients.

SolTech is a Custom Software Development, Web Applications Services, IT Staffing and Technology Consulting Company in Atlanta, GA. The company, now in its 16th year, helps companies fulfill visions of success and goals for growth through custom software development, strategic technology consulting, system integration, application infrastructure support, and staff augmentation. Using proven, structured methodologies to ensure outstanding deliverables, SolTech provides a quality alternative to high-priced consulting firms. Their promise to their staff and clients: to be honest about their capabilities, to stay focused on core services, and to remain committed to delivering quality results. To find out more about how SolTech can turn your company’s ideas into reality now and as you grow, visit their website. The company is a Microsoft Gold Partner, Sitecore Partner and a Java certified developer.

Drew Erickson, Digital Sales Manager for WSB-TV and Cox Media Group. He consults with clients to develop a strategy for digital marketing, advertising, audience insights and lead generation programs. He’s been with Cox Media Group for over 10 years, all in digital marketing and advertising. Their staff, comprised of a team of highly-experienced digital marketing experts, work closely with their clients to determine what their goals are. They review what they have been doing to date to grow awareness of their brand, how effective those measures have been, and come up with a comprehensive set of recommendations that encompasses the variety of media types at their disposal to create a campaign that gives the greatest likelihood the brand gets its message in front of their target customers. Cox Digital Solutions takes full advantage of today’s mobile technology, enabling their customers to display ads to prospective customers based on geo-location, allowing their clients to be very specific about where and when their message is displayed. Cox Digial Solutions also leverages their role as a Google Premier Partner to take advantage of the wealth of analytics data available to them to place Search Engine Marketing (SEM) and Pay Per Click (PPC) text and display ads that much more effectively. They combine these tactics with recommendations for improvements to their clients’ websites to insure the landing page for displayed ads provides the highest likelihood of conversion once a prospective client visits the website. As someone who has worked with the team at Cox Digital Solutions I can tell you it will quickly become apparent they are invested in your success as an advertiser investing money with them to grow your business.

Matt Anthony is the VP of Marketing for Pindrop Security. I was fortunate to link up with them via Twitter and looked into what they do. Prior to that I knew phone fraud occurs but I didn’t realize that it’s not only still going strong, it is as Matt put it, “a growth industry”. Thieves have become experts at “social engineering”, meaning they are adept at personifying an authentic customer in an effort to obtain sensitive data from a helpful call center agent. This puts any business that possesses sensitive information at risk for significant financial loss. Pindrop Security has developed technologies that enable their client businesses to determine with a high degree of accuracy that a given call to their call center is likely a fraudulent attempt to breach their system. The process of evaluating voice, originating device, and geographic location happens as quickly as 20 seconds into the call. This means Pindrop Security customers are able to terminate those calls or lock down the account that the caller is attempting to access to prevent the theft before it happens. This means that Pindrop Security clients are able to avoid significant financial losses and potential legal issues that arise when their systems are breached, allowing sensitive data to be stolen.

Special Guests:

Mellissah Smith, Managing Director/Founder of Marketing Eye

Founder/Owner, Insomnia Marketing and Communication
Founder, Marketing Eye Magazine
Author, “108 Ways to Market Your Small Business”
#2 Marketer to follow on Twitter, >47,000 followers on Twitter, >11,000 connections on LinkedIn
Hundreds of thousands of readers follow her blog

Veeanne Smith, Vice President/Founder of SolTech

Former VP, Computer Management Services/Computer Associates
Former Professional Services Manager, Computer Task Group/ctg
CS Advisory Board Member, Kennesaw State University
BS, Computer Science, Illinois State University

Drew Erickson, Digital Solutions Manager, Cox Digital Solutions/ WSB-TV

Former Owner, Drew Erickson Productions and Marketing
Former Sales Account Manager, Cox Radio
Former Digital Web Master, Cox Radio
IAB Digital Media Sales Certification, Interactive Advertising Bureau

Specialties

Custom Software Development, Technical Recruiting & Staffing, Mobile Application Development, Hosting & Hardware Support, Strategic Consulting

BlueLeap Customer Experience, Kiwanis Club of Atlanta, Dimensional Solutions Managed IT, Jellyfish

September 9, 2014 by angishields

Midtown Business Radio

BlueLeap Customer Experience, Kiwanis Club of Atlanta, Dimensional Solutions Managed IT, Jellyfish

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Raleigh Burgess talks about how BlueLeap helps companies improve Customer Experience.

BlueLeap and Customer Experience (CX), Kiwanis Club of Atlanta and community service, Dimensional Solutions and Managed IT Services

BlueLeap integrates cloud-based telephony (voice and text) into your business process, automating communication tasks thereby saving your agents time, reducing customer wait and building brand loyalty. They provide an Oracle Validated Integration that uses the entire Twilio Platform inside the Oracle Cloud Service and brings deep enterprise functionality to large clients. BlueLeap’s CX technologies are integrated into a few industry templates already. Their Customer Experience solutions ares currently being used in over 50+ countries, across 1000+ agents. One example of the exciting capabilities that BlueLeap gives their clients lies within their texting component. It gives the client user the ability to send texts to their customers abroad in English and it’s then translated and displayed to the recipient in their native language. This has proven to significantly increase customer engagement as shown by dramatic rise in text-backs from the recipients. Oracle RightNow users can seamlessly integrate BlueLeap’s Oracle Validated services into their existing platforms and take full advantage of the Oracle cloud’s potential.

The Kiwanis Club of Atlanta has been serving the Atlanta community since 1915. The club’s motto is “Learn, Serve, Connect.” Members “Learn” about our community, our state, our nation and our world through the excellent and diverse speakers at weekly luncheon meetings. Kiwanis Club of Atlanta “Serves” our community through members’ commitment to a variety of community charitable organizations. They “Connect” with each other through the myriad of social and business networking events held each month. The Kiwanis Club of Atlanta is more than a civic club, it is a place where friendships are formed and last a lifetime!

Dimensional Solutions Managed IT provides small- to mid-sized Atlanta businesses a full selection of IT expertise to manage parts or all of their IT needs. With their ala carte menu of services, companies can tailor the level of engagement with Dimensional Solutions’ team of experts. This enables companies to achieve the highest level of network reliability, security, and compliance while saving significant dollars spent on their IT needs. For companies who are involved with a content provider using the “Bring Your Own Device” model for providing their services, Dimensional Solutions is able to insure that these “foreign” devices integrate into the client company’s network without disruption or risk. And when the content project is complete their team will work to disconnect the devices completely and remove all proprietary information from the devices that will be leaving the business with the content consultants. Dimensional Solutions provides a free consultation to determine the needs of the client company and identify areas of risk and/or ways they can improve their IT while saving cost.

Jellyfish is a global digital marketing agency, with offices in the US, UK and South Africa. The company’s award-winning combination of technology and talent deliver paid search, display/RTB, SEO, social media, analytics, optimization, creative, video and development solutions. Jellyfish has worked across a wide range of industries, including property, pharmaceutical, financial and gaming. Their impressive list of clients include Walden University, Fidelity, Carfax, Pfizer, Zipcar, Caesars and ADP. Jellyfish has an international team, with industry recognized qualifications, combines a deep understanding of user interaction online combined with advanced technologies. The company’s team proud to create successful, performance-based campaigns. Jellyfish we understands how the convergence of marketing channels, platforms and devices can be used effectively to create an overall winning strategy, and therefore the perfect digital journey for their clients.

Special Guests:

Raleigh Burgess of BlueLeap

TAG Diversity in Leadership Award Finalist 2012
10 years experience consulting on ERP and other custom projects
Former CIO GE Capital
Advisory Board Member to Biotech Startup >10 years
3x successful entrepreneur in software sector

Laura McCarty of Kiwanis Club of Atlanta

Vice President, Georgia Humanities Council
Adjunct English Professor, Georgia Piedmont Technical College
Masters in Comparative Literature, University of Georgia

Mike Remy VP, Enterprise Solutions of Dimensional Solutions Managed IT Services

Over 20 years of experience in enterprise/IT solutions
Self-funded, launched and ran his first IT company for 12 years before selling the business
Accomplished pilot and photographer

Eric Jones VP, Client Strategy with Jellyfish

CEO, Avenue J Development LLC
Previous Board of Directors member, Toolbank Baltimore
>10 years in leadership roles in digital strategy/marketing companies

Specialized Healthcare IT and Vascular Services – Top Docs Radio

August 12, 2014 by angishields

Top Docs Radio

Specialized Healthcare IT and Vascular Services - Top Docs Radio

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Tier3MD provides specialized IT services for medical groups. Advanced Vascular Resources offer a full range of diagnostic vascular studies and minimally-invasive corrective procedures.

Healthcare IT and Vascular Services

Today we learned how Tier3MD brings over 2 decades of healthcare IT installation and management to their medical clients. Their full suite of IT services allow medical practices to reduce cost related to IT by as much as half or more in some situations. Mike & Sheryl Cherico discussed how provide consultation with practices considering a new EMR to help them choose the best one suited for their particular practice. Their technologists are also versed in HIPAA requirements so they are able to insure their clients’ data controls are compliant with regulations.

Sean Yanes of Advanced Vascular Resources shared how AVR improves outcomes among patients suffering from PAD, carotid disease, migraine headaches, and many more problems related to vascular disease. The multi-state physician practice takes a collaborative approach to their referral partners and work to compliment rather than replace their partners’ treatment plans. AVR’s interventional radiologist, Dr. Doug Redd has been providing a high level of vascular interventions in the Atlanta area for many years. Additionally, he served in academic roles at Emory prior to joining AVR’s Atlanta practice.

Special Guests:

Sheryl Cherico, CEO/Founder, Tier3MD

Licensed IT professional with over 20 years of experience in the field with heavy focus in medical practice IT needs
Oversaw installations of digital cardiac lab systems in numerous high-profile health systems nationally
Previous IT Director for one of the Southeast’s largest cardiology groups
Founder of Atlanta Medical Consulting Group
Volunteer, Georgia Breast Cancer Coalition

Sean Yanes, Director of Sales/Marketing, Advanced Vascular Resources

Extensive experience in management and relationship building within the healthcare device space, particularly within wound and vascular specialties
Multiple award winner for individual and team sales under his management
Has developed numerous programs for expanding physician practice referral bases
Education, Marketing/Business, Spring Hill College

SowGrow Public Relations and Dimensional Solutions Managed IT Services

August 12, 2014 by angishields

Midtown Business Radio

SowGrow Public Relations and Dimensional Solutions Managed IT Services

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Talking Public Relations with Stephanie Richards, MA, of SowGrow Public Relations and Managed IT Services with Mike Remy, CEO of Dimensional Solutions Managed IT

PR services IT services — Mike Remy of Dimensional Solutions Managed IT Svcs and Stephanie Richards of SowGrow Public Relations

This week we’ll learn how a good PR expert can help a company get exposure in local and national media outlets that helps expand their brand’s reach and recognition. Stephanie Richards founded SowGrowPR in 2006 and focuses on B2B businesses in need of getting their stories told. She has successfully obtained media coverage for numerous clients across a wide range of media outlets including Inc.com, Sold, and Selling Power, numerous speaking engagements at industry trade shows, and more.

Mike Remy, CEO of Dimensional Solutions Managed IT explains their ala cart menu of service options available to their clients. This lets the customer choose only the elements of outsourcing they need to achieve the highest level of IT reliability, troubleshooting, help desk services, security assessments, and more. By providing an in-depth free consultation with their client they are able to identify problem areas and help their client company reduce fixed costs, helping to prevent downtime or catastrophic data loss. They give the small to medium company the ability to have large company IT performance without an onsite IT department.

Special Guests:

Stephanie Richards, MA, CEO/Founder of SowGrow Public Relations

Over a decade of experience in Public Relations
Author of numerous published articles on the topic
Numerous accolades from clients and media representatives for her quality of work

Mike Remy, VP, Enterprise Solutions of Dimensional Solutions Managed IT Services

Over 20 years of experience in enterprise/IT solutions
Self-funded, launched and ran his first IT company for 12 years before selling the business
Accomplished pilot and photographer

Jeremiah Plaskett and James Willard with Byteworks, and Robert Minskoff with Minskoff Growth Strategies

April 24, 2014 by Mike

Gwinnett Business Radio

Jeremiah Plaskett and James Willard with Byteworks, and Robert Minskoff with Minskoff Growth Strategies

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Steven Julian, Robert Minskoff, James Williard, Jeremiah Plaskett, Mike Sammond — Steven Julian, Robert Minskoff, James Willard, Jeremiah Plaskett, Mike Sammond

Jeremiah Plaskett & James Willard/Byteworks

Byteworks is an agile IT services provider comprised of technology experts that truly love what they do. Their engineers are technology evangelists who enthusiastically share ideas and inspire their customers by showing them new ways that technology can solve their problems. They are not driven by sales, but by design. They do not sell products to fix a problem; rather they evaluate their customers’ needs and recommend the most effective and cost-efficient solutions to address both their immediate needs and their vision for the future. They are driven to create long-term relationships with their customers, to become a partner in their growth and evolution as a company.

Robert Minskoff/Minskoff Growth Strategies

Minskoff Growth Strategies is a sales consulting company specializing in helping B2B companies identify, contact, and engage their best prospects as to help shorten the sales cycle and expedite the conversion of prospect to customer. Minskoff Growth Strategies specializes in lead generation, lead nurturing, training and strategic sales consulting.