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Mike Pink, SmartPM: Cutting Construction Delays and Overruns

November 4, 2025 by John Ray

Mike Pink, SmartPM: Cutting Construction Delays and Overruns, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Mike Pink, SmartPM: Cutting Construction Delays and Overruns, on North Fulton Business Radio with host John Ray

Mike Pink, SmartPM: Cutting Construction Delays and Overruns (North Fulton Business Radio, Episode 910)

On this episode of North Fulton Business Radio, host John Ray talks with Mike Pink, founder and CEO of SmartPM. Mike explains why construction projects slip on time and budget, and how tighter use of the project schedule can prevent it. He breaks down CPM schedules, the detailed timelines used to plan a job. CPM stands for Critical Path Method, which is simply the chain of tasks that must finish on time for the whole project to finish on time.

Mike also demystifies schedule analytics. Think of it as software that reads the timeline like an auditor, checks whether the plan is sound, and spots early warning signs such as tasks starting out of order, the critical path bouncing around, or float shrinking. He shares examples of catching problems early, like a trade falling a week behind across several activities, or a logic link that quietly puts the project finish at risk. The result is fewer surprises, clearer conversations between the field and the office, and faster decisions that keep work moving for both owners and contractors.

Why it matters: Days turn into dollars. Each week of slippage can trigger liquidated damages, burn overhead, extend rentals, and push labor into overtime. Owners may delay revenue from a school, hospital, or plant that is not open. Contractors see margin erosion, slower pay apps, and a higher chance of disputes. Better schedule quality and frequent checks reduce those costs, speed decisions, and cut the odds of a claim.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • The project schedule is data, not a document. If you analyze it regularly, you can spot risks weeks before they hit the jobsite.
  • Good inputs matter. A clean baseline schedule is required before any tool can give trustworthy insights.
  • Simple metrics beat guesswork. Track things like critical path changes, total float shrinking, and out-of-sequence work to see trouble early.
  • Start small. Even mid-market contractors can begin with scheduled quality checks, then add regular risk reviews as they build the habit.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:36 Guest Introduction: Mike Pink from SmartPM
01:57 The Problem with Construction Projects
02:18 Mike’s Background and Passion
03:08 Challenges in Construction Projects
04:24 The Birth of SmartPM
07:47 How SmartPM Works
15:58 Building Trust in the Construction Industry
20:34 Customer Collaboration and Trust-Building
21:15 Introduction to Mike Pink and SmartPM
21:25 The Role of AI in SmartPM
22:07 Understanding and Leveraging Schedule Data
25:09 SmartPM’s Approach to Project Management
26:52 Symptoms Indicating the Need for SmartPM
32:53 Success Stories and Impact
37:27 How to Get in Touch with SmartPM
38:22 Closing Remarks and Additional Resources

Michael Pink, Founder & CEO, SmartPM

Michael Pink, Founder & CEO, SmartPM
Michael Pink, SmartPM

Michael Pink is the founder and CEO of SmartPM Technologies, a company he started in 2016 with a mission to transform construction project management through innovative schedule analytics. With over 20 years of experience in project controls, risk management, and forensic delay analysis across various sectors, Pink identified the construction industry’s struggle to effectively use vast amounts of schedule data. His background includes working with top consulting firms and earning a BS in Industrial Engineering from Georgia Tech, an MBA from NYU Stern, and certifications as a Planning and Scheduling Professional and Certified Cost Engineer. Pink is known as a thought leader who frequently speaks on how AI and machine learning can drive improvements in project controls and construction outcomes.

SmartPM Technologies, under Pink’s leadership, offers an AI-powered platform that automates schedule analytics to provide real-time, actionable insights for commercial construction projects. The software helps teams identify potential delays, reduce inefficiencies, and resolve disputes by converting complex schedule data into understandable information accessible to all project stakeholders. The company is based in Atlanta, Georgia, and has quickly grown as a pioneer in using advanced technology to improve construction project performance, making schedule management more precise, proactive, and collaborative across the industry.

Website | Company LinkedIn | Mike’s LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: baseline schedule, Beyond Computer Solutions, capital projects, construction analytics, construction delays, construction tech, cost overruns, CPM scheduling, critical path, Critical Path Method, data driven construction, delay claims, dispute avoidance, ENR contractors, forensic schedule analysis, general contractors, Georgia Tech, John Ray, mid-market contractors, Mike Pink, North Fulton Business Radio, out of sequence work, project controls, project schedule, renasant bank, Risk Management, SaaS for construction, schedule analytics, schedule quality, schedule risk, SmartPM, SmartPM Technologies, total float

Manuja Ranasinghe of 50 Acres Tea: Wellness in a Cup

November 3, 2025 by John Ray

Manuja Ranasinghe of 50 Acres Tea: Wellness in a Cup, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Manuja Ranasinghe of 50 Acres Tea: Wellness in a Cup, on North Fulton Business Radio with host John Ray

Manuja Ranasinghe of 50 Acres Tea: Wellness in a Cup (North Fulton Business Radio, Episode 909)

On this episode of North Fulton Business Radio, host John Ray welcomes Manuja Ranasinghe, founder of 50 Acres Tea, a premium tea brand based in Metro Atlanta. Manuja recounts his journey from Sri Lanka, which included a lengthy corporate career in banking and the airline industry, and how a 2020 buyout paved the way for the launch of a purpose-driven tea company.

Drawing on childhood time around his grandparents’ tea estate and Sri Lankan factories, he explains why 50 Acres centers on a single-region, high-elevation black tea that he refined over two and a half years to suit American palates seeking a lighter, calming beverage. He also unpacks his blends, including mangosteen, cardamom, pineapple, and cinnamon, and explains why he calls tea “wellness in a cup.” The conversation also covers daily tea habits, caffeine comparisons with coffee, and why 50 Acres sells directly to consumers online.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • How a single-region, high-elevation Sri Lankan black tea produces a light, smooth cup that appeals to American tea drinkers
  • Why 50 Acres layers functional flavors like mangosteen, cardamom, pineapple, and cinnamon over full-leaf black tea
  • Tea as a calming, evening-friendly beverage with lower caffeine than coffee
  • The family story behind the 50 Acres name and how it shapes the brand

Topics Discussed in this Episode

0:00 Introduction and Welcome
00:37 Meet Manuja Ranasinghe of 50 Acres Tea
00:53 Renasant Bank: Your Personal Banking Solution
03:04 Manuja’s Journey from Sri Lanka to the USA
04:29 The Birth of 50 Acres Tea
06:31 Understanding the American Tea Market
09:26 The Health Benefits of Tea
12:24 Exploring Premium Tea Blends
16:05 Starting a Tea Company in Georgia
16:41 The Growing Popularity of Tea
17:21 The Story Behind the Brand
18:51 Solving Problems with Premium Tea
21:15 Unique Selling Points and Market Strategy
23:43 Core Values and Community Outreach
27:01 Customer Reviews and Product Quality
28:51 How to Purchase and Experience 50 Acres Tea
30:31 Final Thoughts and Additional Information

Manuja Ranasinghe, Founder, 50 Acres Tea

Manuja Ranasinghe, 50 Acres Tea
Manuja Ranasinghe, 50 Acres Tea

Manuja Ranasinghe is a Sri Lankan-born entrepreneur, storyteller, and values-driven leader based in the United States, best known as the founder of 50 Acres Tea. Drawing from his experiences at Delta Air Lines and as a Distinguished Toastmaster, Manuja champions self-empowerment and authenticity in business and life. His philosophy is deeply rooted in his Buddhist heritage, emphasizing moral conduct, concentration, and wisdom, which infuses both his leadership style and his approach to wellness-focused entrepreneurship.​

Founded in 2023 and headquartered in Marietta, Georgia, 50 Acres sources premium Ceylon tea blends crafted to support well-being and refreshment. The company’s product line features teas rich in natural antioxidants, soothing herbs, spices, and fruits, all designed to promote healing, focus, and serene clarity without the jitters associated with conventional caffeinated beverages. 50 Acres reflects Manuja’s mission to create products that ignite both personal wellness and a deeper appreciation for extraordinary taste.​

This combination of cross-cultural experience, values-first leadership, and a passion for quality tea makes Manuja and 50 Acres uniquely positioned in the modern wellness and beverage landscape—making them ideal for listeners seeking both inspiration and practical tips for living authentically and well.

Website | Instagram | YouTube | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: 50 Acres, 50 Acres Tea, artisan tea blends, beverage startup, Beyond Computer Solutions, black tea, brand story, cardamom tea, cinnamon tea, direct to consumer tea, e-commerce tea brand, family tea estate, Georgia Small Business, iced tea, immigrant founder, John Ray, low caffeine tea, mangosteen tea, Manuja Ranasinghe, North Fulton Business Radio, pineapple tea, premium tea, renasant bank, Sri Lankan tea, tea, tea company, wellness in a cup

Dr. Bill Lampton on Communication and the Leap from Academia

October 29, 2025 by John Ray

Dr. Bill Lampton on Communication and the Leap from Academia, on The Price and Value Journey with host John Ray
North Fulton Studio
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Dr. Bill Lampton on Communication and the Leap from Academia, on The Price and Value Journey with host John Ray

Dr. Bill Lampton on Communication and the Leap from Academia (The Price and Value Journey, Episode 151)

For expert-service pros, communication is not polish; it is how work gets won. In this conversation, Dr. Bill Lampton, “The Biz Communication Guy,” shares practical habits that help professionals be understood the first time, steer tough moments, and stop undercutting themselves on price. Bill traces his path from teaching at the University of Georgia to launching Championship Communication, including the six months of cold calls that went nowhere, the mentors and mastermind groups that changed his trajectory, and the lesson that too-low pricing tells buyers you are not ready yet.

Bill and John get specific. They talk about Stanislavsky’s “illusion of the first time” to keep repeat talks fresh, a short prep routine that settles nerves without turning you into a script reader, and why short video reps two or three times a week sharpen delivery while creating proof buyers can see. They cover how to host a podcast without making yourself the star, how to ask for referrals and public reviews right after a win, and why executives should treat board updates, deal discussions, and internal briefings as real presentations. John closes by underscoring a core point: clients do not buy credentials; they buy outcomes.

Listen if you want workable steps you can use this week and a clear path for turning reputation into revenue, whether you are already consulting or moving from campus to clients.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Key Takeaways You Can Use from This Episode

  • Price with self-respect. Too-low pricing signals “not ready” and slows deals.
  • Keep repeat talks fresh with the “illusion of the first time.” Relive the message, do not recite it.
  • Use a two-part prep: one page of message bullets, then one minute of breath work before you speak.
  • Post short videos two or three times a week. The reps improve delivery and give buyers visible proof.
  • Ask for referrals and public reviews immediately after a win, and make it easy for clients to post.
  • Treat board updates, sales calls, and deal conversations as presentations. Prepare and review them.
  • If you are leaving academia, stop leading with courses and credentials. Translate expertise into outcomes buyers want.

Topics Discussed in this Episode

00:00 Introduction and Welcome to Dr. Bill Lampton
01:38 The Power of Communication
03:31 Early Passion for Communication
06:11 Dramatic Roles and Lessons Learned
13:04 Transition from Academia to Business
15:48 Challenges and Strategies in Consulting
24:06 Importance of Pricing and Value
27:55 Advice for Academics Entering Consulting
31:07 The Importance of Referrals
32:49 Building a Compelling Internet Presence
34:59 The Power of Video Shorts
42:45 Hosting a Podcast: Why and How
44:28 Common Mistakes Podcast Hosts Make
46:19 Communication Skills for Executives
49:06 The Value of Professional Coaching
53:23 Final Thoughts and Contact Information

Dr. Bill Lampton, The Biz Communication Guy

Dr. Bill Lampton, "The Biz Communication Guy"
Dr. Bill Lampton, “The Biz Communication Guy”

Bill Lampton, Ph.D., known as The Biz Communication Guy, coaches executives to say what matters, listen for what is missing, and run meetings that lead to decisions. He earned his Ph.D. at Ohio University, taught speech communication at the University of Georgia, and then spent two decades in senior management in higher education and health care. In 1997 he started Championship Communication, where he speaks, coaches, and consults.

His clients include the University of Georgia Athletic Association, Georgia Power, Oceania Cruises, Ritz-Carlton Cancun, the Missouri Bar, Gillette, and Procter & Gamble. He works with CEOs, CFOs, COOs, and CIOs in business, healthcare, higher education, and nonprofits. He coaches the moments that decide outcomes: board updates, investor and media conversations, M&A discussions, sales presentations, and internal briefings.

Website | LinkedIn | YouTube | TikTok | Facebook | Twitter

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

John is a podcast show host and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 900 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

John Ray at Barnes & Noble with his book, The Generosity MindsetJohn Ray is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset®, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver outstanding value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Email

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: academia to consulting, academic consulting, Biz Communication Guy, Championship Communication, discovery questions, Dr. bill lampton, executive communication coaching, John Ray, leaving academia, listening skills, mastermind groups, on camera presence, presentation skills, pricing confidence, professional services, professional services growth, referrals and reviews, short form video, The Biz Communication Show, The Price and Value Journey, University of Georgia, value conversations

Performance-Based Hiring with Marc Morris, The Talmadge Group

October 27, 2025 by John Ray

Performance-Based Hiring with Marc Morris, The Talmage Group, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Performance-Based Hiring with Marc Morris, The Talmage Group, on North Fulton Business Radio with host John Ray

Performance-Based Hiring with Marc Morris, The Talmadge Group (North Fulton Business Radio, Episode 908)

Marc Morris, the president of The Talmadge Group, joins host John Ray to discuss effective hiring practices. Marc explains how his firm has evolved from providing direct IT placements to offering consulting, project-based staffing, and leadership searches in executive, sales, and construction roles, effectively serving client needs since 1998. He breaks down Lou Adler’s performance-based hiring and the POWER approach, which includes building a performance profile, evaluating objectively, widening sourcing, managing interviewer bias, and treating recruiting as marketing. Marc also calls out the trap of “frictionless” click-to-apply systems that flood employers with the wrong candidates and mask quality.

Marc shares the single question he uses to engage passive candidates who are not on the market and why it works. He also discusses employer branding, culture, and the rationale behind the superiority of outstanding managers with measurable results over trendy perks. Case stories include scaling a startup from six to sixty and multi-year public-sector tech projects with the USDA and Defense Logistics Agency.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Hire for outcomes, not resumes. Define a performance profile with the 6–12 month results you need, then assess candidates based on those outcomes.
  • Use the POWER approach: build the performance profile, set objective scorecards, widen sourcing, eliminate interviewer bias, and run recruiting like marketing.
  • Kill “frictionless apply.” High volume from one-click portals hides signals and wastes management time.
  • Treat recruiting as a campaign. Clarify the value proposition, target likely pools, and nurture passive talent.
  • Ask one incisive opener with passive candidates: invite them to describe the work they would leave for, then map that to your performance profile.
  • Upgrade interview quality. Fewer interviewers, structured questions tied to outcomes, and consistent scoring produce better decisions.
  • Brand and culture matter, but great managers with clear expectations beat office perks.
  • Measure success by time-to-productivity and retention against the performance profile, not just time-to-fill.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:50 Guest Introduction: Marc Morris
01:59 The Talmadge Group: Services and Evolution
03:59 Hiring Challenges and Market Evolution
05:22 Technology’s Impact on Hiring
07:30 Performance-Based Hiring Explained
11:20 Employer Branding and Company Purpose
14:15 The Passive Candidate Strategy
23:24 Advice for Job Seekers
25:28 When to Call Marc Morris
26:53 Success Stories and Conclusion
31:12 Closing Remarks

Marc Morris, Founder and President, The Talmadge Group

Marc Morris, Founder and President of The Talmadge Group, a Service-Disabled Veteran-Owned staffing and consulting firm known for helping organizations build high-performing teams through Performance-Based Hiring. A U.S. Navy veteran and former Georgia state legislator, Marc brings decades of leadership, real-world recruiting experience, and a passion for helping people reach their full potential.

The Talmadge Group is a service-disabled veteran-owned staffing and consulting firm specializing in performance-based hiring and workforce solutions. Founded in 1998, the company partners with both commercial and government clients to deliver high-performing teams that drive measurable results.

Their approach goes beyond traditional recruiting—focusing on the alignment of people, process, and performance. By combining strategic talent acquisition with deep industry insight, they help organizations identify, attract, and retain professionals who make an immediate impact.

From technology and construction to executive leadership and government contracting, The Talmadge Group’s reputation is built on trust, precision, and a commitment to excellence in every placement.

Website | LinkedIn | Marc Morris LinkedIn | Facebook

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: C-suite hiring, candidate quality, construction staffing, Defense Logistics Agency, employer branding, government contracting, IT staffing, John Ray, Marc Morris, objective interviewing, passive candidates, performance-based hiring, POWER hiring framework, Recruiting, repeatable hiring process, sales operations staffing, scaling teams, staffing consultant, startup hiring, The Talmadge Group, turnover reduction, USDA projects

Jody daSilva, Leaders Team, on Breaking Growth Barriers

October 9, 2025 by John Ray

Breaking Growth Barriers, with Jody daSilva, Leaders Team, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Jody daSilva, Leaders Team, on Breaking Growth Barriers (North Fulton Business Radio, Episode 907)

Early in her career, when a McDonald’s location she managed flooded with a foot of water, Jody daSilva didn’t shut it down. She fixed it, reopened it, and never looked back. That same instinct to figure things out has powered her entire career.

Now with Leaders Team, Jody helps executives do the same inside their companies: fix what’s really broken. In her conversation with host North Fulton Business Radio host John Ray, she explains why so many mid-market firms stall out: not because of weak systems or bad hires, but because of the stories leaders tell themselves.

Jody and John dig into how those hidden beliefs shape culture, create silos, and kill growth. She shares what “ontological coaching” really means, why it’s not just pep-talk psychology, and how companies transform when leaders stop managing content and start changing who they are being.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Why leadership transformation starts with who you’re being rather than what you’re doing
  • How personal stories and limiting beliefs can cap organizational growth
  • The role of ontological coaching in reshaping leadership effectiveness
  • How to recognize when a company culture or structure is holding back performance
  • Simple ways to begin dismantling silos and building alignment across teams

Topics Discussed in This Episode

00:00 Introduction to North Fulton Business Radio
01:52 Meet Jody daSilva: Leadership Insights
02:57 Jody’s Eclectic Career Journey
05:56 The Importance of Being in Business
07:32 Ontological Training and Its Impact
11:32 Transforming Company Culture
16:07 Exploring Company Silos
18:26 Identifying Symptoms of Dysfunction
21:38 Addressing Women Leaders’ Challenges
25:39 Success Stories and Transformations
27:50 Contact Information and Closing Remarks

Jody daSilva, Leaders Team

Jody daSilva, Leaders Team
Jody daSilva, Leaders Team

Jody daSilva is a senior manager and leadership consultant with more than 30 years of experience leading and advising across Fortune 500 companies and start-ups. Her career is defined by a track record of improving profitability, productivity, and organizational performance. Drawing on that experience, she now helps companies identify the unseen barriers that stall growth and performance.

Jody combines sharp business acumen with deep ontological training in the study of being and human nature to offer a distinctive approach to leadership development. Through her work with Leaders Team, she helps executives and teams uncover limiting beliefs, shift culture, and create alignment that drives sustainable results. Her clients credit her with breakthroughs that include doubling revenue, strengthening leadership teams, improving customer satisfaction, and building more cohesive, purpose-driven organizations.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Beyond Computer Solutions, breaking growth barriers, business consulting, business growth, company culture, executive coaching, Jody daSilva, John Ray, leader mindset, Leaders Team, Leadership, leadership development, middle market business, North Fulton Business Radio, Organizational Change, renasant bank, Team Alignment, Transformational Leadership

How Randy Hain Built a Coaching Practice Rooted in Values

October 8, 2025 by John Ray

How Randy Hain Built a Coaching Practice Rooted in Values, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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How Randy Hain Built a Coaching Practice Rooted in Values, on The Price and Value Journey podcast with host John Ray

How Randy Hain Built a Coaching Practice Rooted in Values (The Price and Value Journey, Episode 150)

What does it take to build a thriving executive coaching and leadership firm that reflects your values as much as your ambition?

In this episode of The Price and Value Journey podcast, host John Ray talks with Randy Hain, founder of Serviam Partners, about how he built his coaching practice from the ground up after decades as a senior executive. Randy shares how his corporate career at companies like Waffle House and a national search firm prepared him to launch Serviam, what he learned about risk, client trust, and discernment, and why his guiding principle is to create independence, not dependence, in every coaching relationship.

The discussion covers everything from building a values-based business, forming a long-term partnership with Brandon Smith at The Leadership Foundry, writing twelve books, managing time intentionally, and integrating faith, family, and work.

For anyone building a service-based business, Randy’s story offers a clear model for doing meaningful work without losing yourself in the process.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Key Takeaways You Can Use from This Episode

  • You don’t need a certification to start if you have experience, credibility, and a track record of results.
  • The best marketing is client advocacy; Randy’s 285 LinkedIn recommendations drive his business.
  • Clarity, candor, and customization build lasting client trust.
  • True coaching helps clients become independent, not reliant on you.
  • Partnerships work when they’re built on shared values, clear structure, and mutual respect.
  • Time management is a leadership discipline—intentional scheduling makes balance possible.
  • Writing sharpens thinking; journaling fuels content that attracts ideal clients.
  • Legacy isn’t built with resume lines. It’s the ripple of impact you leave in others.

Topics Discussed in this Episode

00:00 Welcome to The Price and Value Journey podcast
00:48 Introducing Randy Hain: Founder of Serviam Partners
02:27 Randy’s Career Journey: From Retail to Executive Coaching
04:39 The Decision to Pursue Coaching Full-Time
05:59 The Importance of Experience Over Certifications
09:52 The Secret Sauce of Effective Coaching
16:21 The Leadership Foundry: A Unique Partnership
23:09 The Role of Great Virtual Assistants
24:46 Randy’s Writing Journey
28:53 Reflecting on Assumptions and Writing Process
30:03 Journaling and Stimulating Creativity
31:34 Prolific Writing and Publishing Strategies
32:23 Challenges with Traditional Publishing
33:02 Reverse Engineering Content for Books
36:38 The Role of an Editor
38:19 Concerns and Uses of AI in Writing
42:59 Intersection of Faith and Business
46:07 Advice for Younger Professionals
49:22 Legacy and Eulogy Virtues
53:31 Final Thoughts and Closing Remarks

Randy Hain, Serviam Partners and the Leadership Foundry

Randy Hain, on The Price and Value Journey podcsat with host John Ray
Randy Hain

Randy Hain is the founder and president of Serviam Partners and the co-founder of the Leadership Foundry.

With a successful 30-plus-year career in senior leadership roles, corporate talent, and executive search, Randy is a sought-after executive coach for senior leaders at some of the best-known companies in the U.S. and globally who are seeking candid and expert guidance on how to overcome obstacles to their success or develop new leadership skills.

Randy is also an expert at onboarding senior executives, as well as coaching senior leadership teams to improve trust, alignment, collaboration, and candid communication. His deep expertise as a former senior executive and his years as a proven and successful executive coach for leaders around the world are true areas of differentiation for him and Serviam Partners.

Randy is a husband, father, and active community leader and serves on the boards of the causes he cares about most. He is particularly passionate about elevating autism awareness and investing in the next generation of leaders.

Randy has earned a reputation as a creative business partner and a generous thought leader through his books, articles, and speaking engagements. Randy is the award-winning author of 12 books, including the brand new Practical Virtue: An Actionable Guide to Help You Become a Leader Worth Following.

LinkedIn

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

John is a podcast show host and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 900 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

John Ray at Barnes & Noble with his book, The Generosity MindsetJohn Ray is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset®, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver outstanding value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: building a coaching practice, business of coaching, client relationships, Entrepreneurship, eulogy virtues, executive coaching, intentional leadership, John Ray, Leadership consulting, legacy, partnership strategy, professional services, Randy Hain, resume virtues, Servant Leadership, Serviam Partners, The Leadership Foundry, The Price and Value Journey, values-based business, work-life integration, writing for impact

Elevating Spaces with Ashley Sasher, Bloomin’ Blinds

October 6, 2025 by John Ray

Barron Segar
North Fulton Business Radio
Elevating Spaces with Ashley Sasher, Bloomin' Blinds
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Elevating Spaces with Ashley Sasher, Bloomin' Blinds, on North Fulton Business Radio with host John Ray

Elevating Spaces with Ashley Sasher, Bloomin’ Blinds (North Fulton Business Radio, Episode 906)

From corporate marketing to becoming North Fulton’s “Shady Lady,” Ashley Sasher has built a thriving local business that helps homeowners and companies transform their spaces. As the owner of Bloomin’ Blinds, Ashley shares how her background in branding and storytelling shaped her approach to building a service business focused on beauty, efficiency, and trust.

In this conversation with North Fulton Business Radio host John Ray, Ashley talks about her transition from 22 years in corporate marketing to entrepreneurship, why window treatments are about more than just aesthetics, and how they improve comfort, energy efficiency, and productivity. She explains the rise of motorized and smart-home coverings, what sets Bloomin’ Blinds apart through its repair services and personal touch, and how small design details can make a big difference in how a room feels and functions.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Ashley Sasher shares her transition from 22 years in corporate marketing to entrepreneurship with Bloomin’ Blinds.
  • She explains how window treatments enhance comfort, energy efficiency, and home value while offering aesthetic appeal.
  • Ashley discusses the rise of smart-home and motorized options and why repairs help set her company apart.
  • She highlights how Bloomin’ Blinds’ family ownership, personal service, and community connection have fueled its local success.
North Fulton Business Radio host John Ray with Ashley and Keith Sasher, Bloomin' Blinds
North Fulton Business Radio host John Ray with Ashley and Keith Sasher, Bloomin’ Blinds

Topics Discussed in This Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:50 Bloomin’ Blinds: Services and Offerings
02:58 Ashley’s Journey: From Corporate Marketing to Entrepreneurship
03:49 The Importance of Window Treatments
04:31 Choosing Bloomin’ Blinds: Unique Selling Points
05:31 Trends and Innovations in Window Treatments
08:30 Commercial Solutions and Benefits
19:14 Customer Success Stories and Testimonials
20:04 Conclusion and Contact Information
21:11 Final Announcements

Ashley Sasher, Bloomin’ Blinds of Cumming and Johns Creek

Ashley Sasher, Bloomin’ Blinds of Cumming and Johns Creek
Ashley Sasher, Bloomin’ Blinds of Cumming and Johns Creek

Ashley Sasher is the owner of Bloomin’ Blinds of Cumming and Johns Creek, Georgia, proudly serving residents and businesses across Cumming, Alpharetta, Ball Ground, Dawsonville, and Johns Creek.

She launched the business in August 2025 with the goal of bringing premium window treatment solutions, repairs, and motorization directly to customers through convenient in-home and in-office consultations. With more than 20 years of executive-level experience in marketing, brand building, customer experience, and community relations, Sasher has a proven track record of driving growth for organizations ranging from entrepreneurial ventures to complex enterprises. She has led initiatives in brand storytelling, product integrations, and partner and vendor relationships, all skills that uniquely position her to deliver a personalized, professional experience for her customers.

By combining her business expertise with her love for design and creating beautiful spaces, Sasher helps families and businesses enhance their environments with custom blinds, shades, shutters, draperies, and patio solutions from trusted brands such as Hunter Douglas, Alta Window Fashions, Norman Window Fashions, Carole Fabrics, Horizons Window Fashions, Insolroll, Graber, Eclipse, Universal Screens, and Sol-Lux.

Deeply rooted in the North Atlanta community for more than two decades, Sasher is passionate about serving her neighbors through a family-owned, female-led business that values quality, integrity, and customer care.

She is a member of the Window Coverings Association of America and actively involved in the Forsyth County, Dawson County, and Johns Creek Chambers of Commerce. Sasher and her husband of 19 years live in Cumming with their three children, where they enjoy being part of the vibrant local community.

Website | LinkedIn | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Ashley Sasher, Ball Ground, Beyond Computer Solutions, blinds, Bloomin’ Blinds, commercial window coverings, Cumming business, dawsonville, energy efficiency, Family Business, home improvement, interior design, Jasper GA, John Ray, Johns Creek, motorized blinds, North Fulton Business Radio, renasant bank, shades, shutters, smart home, window treatments, woman-owned business enterprise

Parita Kuttappan on Redefining Success for Professional Women

October 6, 2025 by John Ray

Parita Kuttappan on Redefining Success for Professional Women, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Parita Kuttappan on Redefining Success for Professional Women (North Fulton Business Radio, Episode 905)

In this episode of North Fulton Business Radio, host John Ray welcomes Parita Kuttappan, founder of Awarify Coaching. Parita works with executive women and working parents who are striving to balance ambitious careers with demanding personal lives. She shares insights on how mindset, confidence, and resilience intersect to help women redefine success on their own terms.

From navigating corporate culture and setting healthy boundaries to reframing “no” as “next opportunity,” Parita offers actionable advice for professionals who feel stretched thin or stuck in self-doubt. She also discusses how to build confidence by taking action instead of waiting for it, and why rest and reflection are essential ingredients of true resilience.

Whether you’re leading a team, managing a household, or both, this conversation will challenge how you think about ambition, burnout, and fulfillment.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Boundaries are essential, not optional. Many professional women were never taught how to set or enforce them, and learning to do so can transform both career and personal life.
  • Confidence comes from doing, not waiting. Action builds confidence—waiting until you “feel ready” keeps you stuck.
  • “No” means next opportunity. Reframing rejection as redirection creates new opportunities and decreases self-doubt.
  • Resilience requires rest. True resilience isn’t grinding harder; it’s allowing space to feel, reflect, and recover before moving forward.
  • Mindset determines fulfillment. Shifting from self-criticism to self-choice empowers women to take ownership of their path and redefine success on their own terms.

Topics Discussed in This Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:34 Guest Introduction: Parita Kuttappan
01:58 Parita’s Coaching Journey
02:19 Challenges Faced by Professional Women
12:42 The Importance of Mindset
18:58 Building Confidence
20:39 Coaching Process and Success Stories
25:49 Conclusion and Contact Information
26:46 Final Remarks and Sponsor Message

Parita Kuttappan

Parita Kuttappan is a certified and professional mindset and confidence coach for executive and professional women and working parents.

She has 16 years of experience in strategic human resources in both the professional services and defense industries. Parita earned her Certified Professional Coach (CPC) certification through iPEC (Institute for Professional Excellence in Coaching) coaching, an ICF-Accredited Coaching Training Program.

Parita truly believes her coachees are the experts in their lives, while she is the expert in the coaching process. She uses powerful questions and tools to help her clients overcome unhelpful blocks, manage their energy, and understand how to create thoughts and feelings that lead to fulfillment and joy. Regardless of who she is working with, Parita’s core mission is to empower working women and parents everywhere to unlock their inner goal-getters, bring awareness to what is most important to them, and live more joyful and confident lives.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Awarify Coaching, boundaries, boundaries at work, burnout, burnout recovery, career growth, confidence building, executive coaching, John Ray, Mindset Coaching, North Fulton Business Radio, Parita Kuttappan, professional women, resilience training, Women in Leadership, working parents

Larry Levine on Selling in a Post-Trust World

October 1, 2025 by John Ray

Larry Levine on Selling in a Post-Trust World, on The Price and Value Journey with host John Ray
North Fulton Studio
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Larry Levine on Selling in a Post-Trust World (The Price and Value Journey, Episode 149)

Trust is in short supply. Clients today are more skeptical than ever, which makes trust the real differentiator for professional service providers. In this episode of The Price and Value Journey, host John Ray welcomes Larry Levine, best-selling author of Selling from the Heart and Selling in a Post-Trust World.

Larry challenges us to ask what trust really means in an age when the word itself feels frayed. He explains why authentic relationships and meaningful value form the foundation of his “Trust Formula,” and why price pressure intensifies when trust is absent. The conversation explores how service professionals can move beyond surface definitions to uncover how clients themselves describe trust and value. Larry also shares insights on why creating true value insulates professionals from what he calls the “price hammer,” and what the Japanese philosophy of Omotenashi can teach us about service that anticipates client needs.

If you’re an expert-service professional navigating client skepticism, this episode will help you see how to define, build, and protect trust in ways that deepen relationships and sustain your business.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Key Takeaways You Can Use from This Episode

  • Ask your clients directly how they define trust and value, rather than relying on canned definitions.
  • Recognize that trust speeds up conversations and decision-making, while lack of trust slows everything down and raises price sensitivity.
  • Understand that “meaningful value” is defined by the client, not by the provider.
  • Align relationships and value: when both are in sync, trust and long-term sustainability follow.
  • Use intentional service, such as the principle of Omotenashi, to demonstrate attentiveness that builds credibility and trust.
  • Remember that clients buy confidence and trust more than they buy expertise.

Topics Discussed in this Episode

00:00 Introduction and Welcome to The Price and Value Journey
00:55 Introducing Larry Levine and His Work
02:24 Defining Trust in a Post-Trust World
04:17 Building Trust in Sales
05:38 Challenges in Defining and Building Trust
09:18 The Role of Self-Perception in Sales
11:22 Meaningful Value and Business Acumen
25:34 The Power of Thought-Provoking Questions
26:36 Breaking the Salesperson Mold
27:54 The Importance of Asking Questions
29:09 Overcoming Sales Fears and Insecurities
30:55 The Art of Listening and Clarifying
34:43 Creating Value and Avoiding the Price Hammer
35:32 Personal Story: Learning the Value of Experience
39:32 The Japanese Philosophy of Omotenashi
43:34 Closing Thoughts and Resources

Larry Levine, Selling From The Heart

Larry Levine, Selling From The Heart
Larry Levine, Selling From The Heart

Larry Levine is the co-founder and a key figure at Selling From the Heart, renowned for his dedication to transforming the sales profession through authenticity and trust-building. As the best-selling author of Selling from the Heart and co-host of the Selling from the Heart Podcast, Larry brings over 30 years of in-field sales experience within the B2B technology space. His mission is to help sales teams grow revenue, develop personally, and enhance their clients’ lives by leveraging the power of authenticity.

Larry coaches sales professionals worldwide, from seasoned representatives to new millennials, leading a movement focused on authenticity, integrity, and substance. His philosophy underscores that people prefer doing business with genuine sales professionals rather than those who are inauthentic.

In addition to his foundational book, he has written Selling in a Post-Trust World, addressing the challenges of selling in an era of skepticism. Since starting Selling From the Heart in March 2017, Larry has been actively involved in providing resources such as books, podcasts, and training to help sales professionals build trust faster and close more sales. Additionally, he is a founding member of the Talent Champions Council, a private community focused on innovative talent strategy. Through his work, Larry continues to champion authenticity and genuine relationships in sales practices.

Website | LinkedIn | Instagram | YouTube

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

John is a podcast show host and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 900 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

John Ray at Barnes & Noble with his book, The Generosity MindsetJohn Ray is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset®, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver outstanding value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: authentic relationships, building authentic relationships, building relationships, Business Development, client trust, Effective Sales Strategies, John Ray, Larry Levine, meaningful value, Omotenashi, price hammer, pricing, pricing strategy, professional services, sales authenticity, Selling from the Heart, Selling in a Post-Trust World, The Price and Value Journey, trust, Trust Formula, trust in sales

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