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Elevating Spaces with Ashley Sasher, Bloomin’ Blinds

October 6, 2025 by John Ray

Barron Segar
North Fulton Business Radio
Elevating Spaces with Ashley Sasher, Bloomin' Blinds
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Elevating Spaces with Ashley Sasher, Bloomin' Blinds, on North Fulton Business Radio with host John Ray

Elevating Spaces with Ashley Sasher, Bloomin’ Blinds (North Fulton Business Radio, Episode 906)

From corporate marketing to becoming North Fulton’s “Shady Lady,” Ashley Sasher has built a thriving local business that helps homeowners and companies transform their spaces. As the owner of Bloomin’ Blinds, Ashley shares how her background in branding and storytelling shaped her approach to building a service business focused on beauty, efficiency, and trust.

In this conversation with North Fulton Business Radio host John Ray, Ashley talks about her transition from 22 years in corporate marketing to entrepreneurship, why window treatments are about more than just aesthetics, and how they improve comfort, energy efficiency, and productivity. She explains the rise of motorized and smart-home coverings, what sets Bloomin’ Blinds apart through its repair services and personal touch, and how small design details can make a big difference in how a room feels and functions.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Ashley Sasher shares her transition from 22 years in corporate marketing to entrepreneurship with Bloomin’ Blinds.
  • She explains how window treatments enhance comfort, energy efficiency, and home value while offering aesthetic appeal.
  • Ashley discusses the rise of smart-home and motorized options and why repairs help set her company apart.
  • She highlights how Bloomin’ Blinds’ family ownership, personal service, and community connection have fueled its local success.
North Fulton Business Radio host John Ray with Ashley and Keith Sasher, Bloomin' Blinds
North Fulton Business Radio host John Ray with Ashley and Keith Sasher, Bloomin’ Blinds

Topics Discussed in This Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:50 Bloomin’ Blinds: Services and Offerings
02:58 Ashley’s Journey: From Corporate Marketing to Entrepreneurship
03:49 The Importance of Window Treatments
04:31 Choosing Bloomin’ Blinds: Unique Selling Points
05:31 Trends and Innovations in Window Treatments
08:30 Commercial Solutions and Benefits
19:14 Customer Success Stories and Testimonials
20:04 Conclusion and Contact Information
21:11 Final Announcements

Ashley Sasher, Bloomin’ Blinds of Cumming and Johns Creek

Ashley Sasher, Bloomin’ Blinds of Cumming and Johns Creek
Ashley Sasher, Bloomin’ Blinds of Cumming and Johns Creek

Ashley Sasher is the owner of Bloomin’ Blinds of Cumming and Johns Creek, Georgia, proudly serving residents and businesses across Cumming, Alpharetta, Ball Ground, Dawsonville, and Johns Creek.

She launched the business in August 2025 with the goal of bringing premium window treatment solutions, repairs, and motorization directly to customers through convenient in-home and in-office consultations. With more than 20 years of executive-level experience in marketing, brand building, customer experience, and community relations, Sasher has a proven track record of driving growth for organizations ranging from entrepreneurial ventures to complex enterprises. She has led initiatives in brand storytelling, product integrations, and partner and vendor relationships, all skills that uniquely position her to deliver a personalized, professional experience for her customers.

By combining her business expertise with her love for design and creating beautiful spaces, Sasher helps families and businesses enhance their environments with custom blinds, shades, shutters, draperies, and patio solutions from trusted brands such as Hunter Douglas, Alta Window Fashions, Norman Window Fashions, Carole Fabrics, Horizons Window Fashions, Insolroll, Graber, Eclipse, Universal Screens, and Sol-Lux.

Deeply rooted in the North Atlanta community for more than two decades, Sasher is passionate about serving her neighbors through a family-owned, female-led business that values quality, integrity, and customer care.

She is a member of the Window Coverings Association of America and actively involved in the Forsyth County, Dawson County, and Johns Creek Chambers of Commerce. Sasher and her husband of 19 years live in Cumming with their three children, where they enjoy being part of the vibrant local community.

Website | LinkedIn | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Ashley Sasher, Ball Ground, Beyond Computer Solutions, blinds, Bloomin’ Blinds, commercial window coverings, Cumming business, dawsonville, energy efficiency, Family Business, home improvement, interior design, Jasper GA, John Ray, Johns Creek, motorized blinds, North Fulton Business Radio, renasant bank, shades, shutters, smart home, window treatments, woman-owned business enterprise

Decision Vision Episode 102: Should I Hire a Virtual Assistant? – An Interview with Essie Escobedo, Office Angels

February 4, 2021 by John Ray

virtual assistant
Decision Vision
Decision Vision Episode 102: Should I Hire a Virtual Assistant? - An Interview with Essie Escobedo, Office Angels
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Decision Vision Episode 102:  Should I Hire a Virtual Assistant? – An Interview with Essie Escobedo, Office Angels

Essie Escobedo, Founder and “Chief Executive Angel” of Office Angels, joins host Mike Blake to discuss the ins and outs of hiring a virtual assistant and how to manage a virtual assistant to create scale in your business. “Decision Vision” is presented by Brady Ware & Company.

Essie Escobedo, Chief Executive Angel, Office Angels

When Essie Escobedo majored in physics, she had no idea that she would apply her knowledge about how the universe works to the world of business. Essie launched Office Angels® in 2000 after a 25-year career as a successful small business owner. During that time, she honed her gifts of exceptional interpersonal skills and a sharp intellect, while gaining hands-on knowledge about successful business management.

Essie EscobedoTwenty years ago, Essie presciently observed that a large and growing number of credentialed, seasoned individuals with outstanding skills and proven track records had left corporate America and saw a stellar opportunity. These professionals may have left the full-time workforce, but they wanted to continue working — on their schedules. Essie realized these professionals could bring expertise and a level of professionalism to assist small businesses at rates they could not otherwise afford.

Compelled by her strong entrepreneurial character and drive to help people succeed, she developed a unique business model that addresses two needs: Office Angels helps small business owners focus on business priorities, while Angels perform a range of essential but often-neglected “back office” operations in areas such as administrative support, bookkeeping, and marketing. At the same time, Office Angels provides meaningful work to highly experienced and trained business professionals who wish to work on a flexible, part-time, freelance, or project basis.

A supreme networker, Essie is a well-known and highly respected member of the greater Atlanta business community. She has served on the Boards of the Atlanta Chapter of the National Association of Women Business Owners (NAWBO), the Atlanta Women’s Network (AWN), and the Professional Women’s Information Network (ProWIN). She currently serves on the Advisory Boards for ProWIN and Access for Capital Entrepreneurs (ACE), is an active member of the Georgia Consortium for Personal Financial Literacy, and mentors on starting and running a successful business with The Edge Connection.

The North Fulton Chamber of Commerce named Essie as a Business Person of Excellence for 2018. She was a finalist for the Chamber’s 2018 Small Business Person of the Year award, was honored by ProWIN with a Business Builder Award, and was nominated for a Turknett Leadership Character Award.

Essie has been featured in various business media, including the Atlanta Business Chronicle, VoyageATL, “Atlanta Business Radio,” “North Fulton Business Radio,” and Newstalk 1160.

Essie holds a Bachelor of Science degree in Physics from The American University and served as Adjunct Professor of Business at Lanier Technical College. In addition to her business acumen, Essie has been a beloved mentor, coach, and trainer to her Angels, clients, and friends. Her calm, proactive, practical, and gracious style brings out the best in people and creates winning outcomes.

Website

LinkedIn

Mike Blake, Brady Ware & Company

Mike Blake, Host of the “Decision Vision” podcast series

Michael Blake is the host of the “Decision Vision” podcast series and a Director of Brady Ware & Company. Mike specializes in the valuation of intellectual property-driven firms, such as software firms, aerospace firms, and professional services firms, most frequently in the capacity as a transaction advisor, helping clients obtain great outcomes from complex transaction opportunities. He is also a specialist in the appraisal of intellectual properties as stand-alone assets, such as software, trade secrets, and patents.

Mike has been a full-time business appraiser for 13 years with public accounting firms, boutique business appraisal firms, and an owner of his own firm. Prior to that, he spent 8 years in venture capital and investment banking, including transactions in the U.S., Israel, Russia, Ukraine, and Belarus.

Brady Ware & Company

Brady Ware & Company is a regional full-service accounting and advisory firm which helps businesses and entrepreneurs make visions a reality. Brady Ware services clients nationally from its offices in Alpharetta, GA; Columbus and Dayton, OH; and Richmond, IN. The firm is growth-minded, committed to the regions in which they operate, and most importantly, they make significant investments in their people and service offerings to meet the changing financial needs of those they are privileged to serve. The firm is dedicated to providing results that make a difference for its clients.

Decision Vision Podcast Series

“Decision Vision” is a podcast covering topics and issues facing small business owners and connecting them with solutions from leading experts. This series is presented by Brady Ware & Company. If you are a decision-maker for a small business, we’d love to hear from you. Contact us at decisionvision@bradyware.com and make sure to listen to every Thursday to the “Decision Vision” podcast.

Past episodes of “Decision Vision” can be found at decisionvisionpodcast.com. “Decision Vision” is produced and broadcast by the North Fulton studio of Business RadioX®.

Visit Brady Ware & Company on social media:

LinkedIn:  https://www.linkedin.com/company/brady-ware/

Facebook: https://www.facebook.com/bradywareCPAs/

Twitter: https://twitter.com/BradyWare

Instagram: https://www.instagram.com/bradywarecompany/

TRANSCRIPT

Intro: [00:00:01] Welcome to Decision Vision, a podcast series focusing on critical business decisions. Brought to you by Brady Ware & Company. Brady Ware is a regional, full service accounting and advisory firm that helps businesses and entrepreneurs make visions a reality.

Mike Blake: [00:00:21] And welcome to Decision Vision, a podcast giving you, the listener, clear vision to make great decisions. In each episode, we discuss the process of decision making on a different topic from the business owners’ or executives’ perspective. We aren’t necessarily telling you what to do, but we can put you in a position to make an informed decision on your own and understand when you might need help along the way.

Mike Blake: [00:00:41] My name is Mike Blake, and I’m your host for today’s program. I’m a director at Brady Ware & Company, a full service accounting firm based in Dayton, Ohio, with offices in Dayton; Columbus, Ohio; Richmond, Indiana; and Alpharetta, Georgia. Brady Ware is sponsoring this podcast, which is being recorded in Atlanta per social distancing protocols. If you like this podcast, please subscribe on your favorite podcast aggregator and please consider leaving our view of the podcast as well.

Mike Blake: [00:01:07] So, today’s topic is, Should I hire a virtual assistant? And this has been a topic that I’ve wanted to do for quite some time. And the reason for it is this, is that – you know, there are actually a lot of reasons for it. The first reason is, you know, for a while I was a sole practitioner before I joined Brady Ware. And that practice, frankly, was successful. You know, I didn’t join Brady Ware because I wasn’t having success. It’s just that they offered me opportunities I knew that I could not really find and exploit on my own. But one of the big reason that that practice worked was because early on I hired a virtual assistant. And I actually hired multiple virtual assistants along the way. And we’ll kind of talk about that model.

Mike Blake: [00:02:04] But, you know, I think the single best decision I made for my own company was hiring a virtual assistant because it provided so much leverage, and it took things off my plate, and out of my mental bandwidth that, frankly, just didn’t need to be there. And this virtual assistant was fantastic. She’s since retired. But, you know, it was an individual that there are certain things I can hand off to, scheduling meetings in particular. And I just knew I didn’t have to worry about them. And, you know, frankly, one of the things I miss about being a sole practitioner is having that.

Mike Blake: [00:02:41] And this gets to the second point I wanted to raise, one of the things that our economy has done in the last 35 years is, we have decided to desynthesize our economy. You know, when my father was, frankly, my age – and he just turned 77, so happy birthday, Dad – he had his own personal assistant for a long time, probably about 20 years, actually. And, you know, it wasn’t uncommon for partners in Big Four accounting firms to have their own assistant, or at most they might share that assistant with one or two people. And then, our economy decided that we were going to get efficient. And the way we were going to get efficient as an economy is, we are going to take people that bill that $500 an hour and we are going to have them do $50 an hour work. And that’s the way that we decided that we were going to streamline and really cut the fat out. And as you can tell, I think, frankly, it’s a failed mechanism.

Mike Blake: [00:03:49] You know, I think that kind of change probably looks great on the piano for about a year or so. But, frankly, I think it’s been a mistake. And even though I think the administrative assistants we have at Brady Ware are fantastic and, you know, they do what they do. But for them to get the same level of service, and they’re having to take care of 40 of us garbanzos in our office as opposed to one garbanzo like me, you know, it’s just a different level of service. I cannot expect that same level of service. And, frankly, I will not burden them with it because it’s simply an unfair ask.

Mike Blake: [00:04:30] And so, one of the ways that the market has responded now is with the virtual assistant. In particular, because so many of us have gone solo. We started small businesses and, you know, hiring an assistant add up – I’m just going to throw a number out there – you know, a salary of $40,000 maybe at the lower end, over $100,000 for the really high end ones that rise to levels of chiefs of staff and so forth. You know, that’s tough to add that startup cost, especially if you’re just starting your business. You really don’t know exactly what that assistant is going to do on a day to day basis. And, you know, hiring an assistant is one of those things that it’s like avoiding going to the dentist, you don’t really feel the impact day to day. But, man, when you finally get back in that dentist chair, you sure wish you’d gone back three months earlier. I think assistants are kind of that way as well.

Mike Blake: [00:05:28] And so, I want to visit this topic because I think, you know, now with coronavirus, lots of people are starting their own businesses for a number of reasons. And, frankly, I think the virtual assistant is still a relatively unknown quantity in our economy. And if you don’t know about virtual assistants, I believe that you should because, again, it was so helpful to me. And, frankly, there may be a role yet even in my role working within a company to have one that does some things that I cannot realistically expect, you know, our administrative staff to do. So, I hope you’re going to find this interesting. I think you will.

Mike Blake: [00:06:07] So, joining us for today’s program is Essie Escobedo, who is Chief Executive Angel of Office Angels, which provides meaningful work to highly experienced and trained business professionals who wish to work on a flexible, part-time, freelance ,or profit project basis. A supreme networker, Essie is well known and a highly respected member of the Greater Atlanta Business Community. She has served on the boards of the Atlanta Chapter of the National Association of Women Business Owners, the Atlanta Women’s Network, and the Professional Women’s Information Network, ProWIN. She currently serves on the advisory boards for ProWIN and Access for Capital Entrepreneurs, is an active member of the Georgia Consortium for Personal Financial Literacy, and mentors on starting and running a successful business with The Edge Connection – I didn’t know that. I’m a big fan of The Edge Connection.

Mike Blake: [00:06:57] The North Fulton Chamber of Commerce named Essie as a business person of excellence for 2018. She was a finalist for the Chamber’s 2018 Small Business Person of the Year award and was honored by ProWIN with a Business Builder Award and was nominated for Turknett Leadership Character Award – I was too. Essie has been featured in various business media, including the Atlanta Business Chronicle, Voyage ATL, Atlanta Business Radio, Business RadioX, and NewsTalk 1160. Essie holds a Bachelor of Science Degree in Physics from the American University. And served as adjunct professor of Business at Lanier Technical College.

Mike Blake: [00:07:32] In addition to her business acumen, Essie has been a beloved mentor, coach, and trainer to her angels, clients, and friends. Her calm, proactive, practical, and gracious style brings out the best in people and creates winning outcomes. It sounds like she’s going to class up the joint. Essie, welcome to the program.

Essie Escobedo: [00:07:50] Thank you so much for having me. It’s a pleasure.

Mike Blake: [00:07:53] So, you know, Essie, it’s funny, when I bring people on, I find things that I have in common with them that I didn’t necessarily know. But, you know, we have a number of common touch points, which I’m just going to go out on a limb and say, that’s good, because I think you’re lifting me up rather than my bringing you down. But I have to ask this question, what was the path that took you from physics to doing this?

Essie Escobedo: [00:08:24] Mike, I don’t think we have enough time.

Mike Blake: [00:08:28] Is there a 30 second version or should I just move on?

Essie Escobedo: [00:08:30] Let’s just say it was circuitous.

Mike Blake: [00:08:32] Okay. Fair enough. Well, look, I was a French major in college, and I don’t think I’ve been to France in about 30 years. So, when we talk about a virtual assistant, what is that?

Essie Escobedo: [00:08:49] You know, that can mean so many things to so many different people. So, obviously, it’s someone who assists virtually and not in person. Today, people use that term to mean they want somebody to help them with their marketing. They want someone to do executive admin type work. It could even mean that they want someone to help with bookkeeping. So, you really have to clearly define what the role would be for someone you would like to have as your virtual assistant. Obviously, one person cannot do both your bookkeeping and your marketing.

Mike Blake: [00:09:44] Right. Probably not.

Essie Escobedo: [00:09:46] I don’t think so. I don’t think that they would probably do either one well, but people ask. So, to me, when you decide that you’re looking for a virtual assistant, the first thing you need to do is put a job description together.

Mike Blake: [00:10:05] So, I’m kind of curious now. I mean, as I was putting the show together, I was thinking about virtual assistants in the pandemic environment. I mean, at some point, I kind of wonder – I like you to react to this – if so many assistants are virtual that we now just call them assistants, right? I wonder how much the virtual distinction even matters.

Essie Escobedo: [00:10:34] Well, probably not in the final analysis, because some of the people who work “virtually” are also meeting face to face, before COVID, that is. And it can be a combination of both. The technology enables so much of the work to be done without physically having to go somewhere. So, yeah, I think you’re right. We can call it an assistant and then define where the work is going to take place.

Mike Blake: [00:11:12] Yeah. I think that’s right. And I think, you know, the nature of the assistant’s role is changing so much now because, I mean, just by virtue of the virtualization of the workplace merely overnight, just what we’re asking people to do is different.

Essie Escobedo: [00:11:35] Exactly. And especially now, you know, so many people are looking for work from home because of COVID. And if you haven’t had experience working in a virtual environment, it is different. There’s the communication aspect. You have to be very, very clear in your communication and in being very specific about what your expectations are, what your turnaround times are. You’re not in close proximity so you have to trust that the person is going to execute and deliver according to your expectation.

Mike Blake: [00:12:29] Yeah. And I want to get back to that, because I do think the management element is a very important part of this conversation. But I don’t want to jump ahead because there are a couple of topics I want to cover first. And one of them is, what are the kinds of things you could ask a virtual assistant to do?

Essie Escobedo: [00:12:48] I would say that it would be limited to anything, you know, administrative tasks, setting appointments, keeping the calendar, formatting documents, reviewing, proofreading, copy editing. You know, it’s a broad range of what we would typically know of being administrative. But then, on top of that, there are some people who are asking for, what I call, a marketing support services, which are very different than what we have known to be the role of an executive admin, for example.

Mike Blake: [00:13:34] Yeah. And, you know, interestingly enough, too, I think one area where I’ve noticed the name virtual assistant pop up more frequently now is with social media. You know, I maintain my own social media account and I’m pretty aggressive with it, but I’m tapped out. I probably need a virtual assistant realistically to do more. But, you know, so much effort is required to maintain a social media presence and actually get something out of it that – I’m seeing and I’m curious if you’re going to say you see the same thing – I think there’s going to develop or maybe there’s already developing a subspecialty just of people that can manage affirms or an individual’s social media presence, particularly across a number of platforms.

Essie Escobedo: [00:14:24] Absolutely. I don’t call them virtual assistants. I call them marketing assistants.

Mike Blake: [00:14:32] And is there a reason for that? I mean, is it because marketing assistants, they prefer that term or it’s just easier branding? Or why is it that you choose to use a different term for that?

Essie Escobedo: [00:14:45] Because their focus and their expertise is in marketing. It’s not in proofreading documents and doing, you know, traditional administrative support services. And it’s not something they necessarily like to do or want to do either.

Mike Blake: [00:15:03] Yeah. And I agree with that, you know, those things are entirely different. And social media, you know, it just doesn’t work anymore if you address it on an amateur level. It really has to be addressed professionally or you’re just wasting your time. And so, having a specialist that understands that, that likes that, and also, frankly, can keep up with the cadence of work. Because it’s not just post one thing and done. To really do it right, you have to post things on multiple platforms multiple times a day. And, you know, when I talk social media with my colleagues and my clients, you know, they complain that it’s effectively a full-time job. And they’re not wrong. It sounds like that’s another great use for a virtual assistant or a marketing assistant, to use your words.

Essie Escobedo: [00:15:58] Right. Absolutely. Well, in my company, we put teams together. I typically do not have an administrative person who says she knows how to use HootSuite, for example, do marketing. They don’t know marketing. So, I would put a team together and have an admin, and a marketing person, and then a bookkeeper.

Mike Blake: [00:16:28] So, you know what? That’s an interesting model. I’d like to kind of drill down on that. So, you see scenarios or, actually, help clients with scenarios where they in fact need more than one virtual assistant to get done what they need done, and you actually put a team together.

Essie Escobedo: [00:16:46] Absolutely. You have to bring in the people who have the expertise in the different areas. I mean, it doesn’t work to have – you can’t have an admin doing bookkeeping if they don’t know bookkeeping, if they don’t know accounting. It doesn’t work.

Mike Blake: [00:17:12] And when you put teams together, are they often people that have worked together before? Or are they more often people that are working together for the first time?

Essie Escobedo: [00:17:26] They’re working together for the first time, but they’re working virtually. And as long as we have a very clearly defined job description and everybody knows what their job is, it works like a dream.

Mike Blake: [00:17:44] So, that segues nicely into what I think is going to be a big chunk of this conversation, which is, managing virtual assistants. I think one of the things that I think has been underrated a little bit – not terribly, but I think it focuses on some very narrow things – but the fact that we have to approach management differently. You know, the days of managing by walking around and sort of looking over people’s shoulders and correcting them on the fly, I mean, they’re just gone. And, frankly, I never manage that way anyway because I’m too lazy. But, to me, that’s a good thing, you know, managing by walking around, which basically means that you’re sort of shooting first and asking questions later. I’m not convinced that was a great management style to begin with.

Mike Blake: [00:18:41] So, it sounds like, to me, when I worked with virtual assistants, it required a great deal of discipline on my part to communicate thoroughly, to anticipate potential questions. Particularly in the beginning, things aren’t going to get done as quickly as you would like because there’s a training period. And even from my perspective, what I did is, I made training videos. So, I had little stupid videos I made with my Mac and QuickTime – or, actually Zoom, and recorded like a five minute training video. Here’s how you do X, Y, or Z. And I do think that that’s a big part of why my virtual assistant experience worked very well. Do you think things like that represent best practices? And if so, what other best practices have I missed?

Essie Escobedo: [00:19:34] Yeah. I think the more you can document your processes and procedures, the better, be it video or however you want to get that done. To me, in my world, I work with people who don’t need to be managed. And I think selecting the right person, who can work independently, who is proactive, who can anticipate, who is seasoned, basically, and knows pretty much what the role entails, that should be the people that you should select to work with.

Essie Escobedo: [00:20:19] So, the question is, who is not a good fit for a virtual assistant? And I say it’s a person who’s a micromanager. If you have the right person, if you have a clearly defined job description with detailed SOP, Standard Operating Procedures, you just work through what your expectations are, what your turnaround time is, how best to communicate with one another, and then let it rip.

Mike Blake: [00:21:01] And, you know, it goes back to kind of a core theme that, you know, these are things that I think good managers should have been doing all along. It’s well-documented that micromanagers are not very effective. Teams generally hate working for micromanagers, particularly teams that are high powered, that are intelligent, ones that aren’t so or maybe are less motivated. Maybe they like working for a micromanager because it takes the thought process out. But if you really want high performing people, being able to let go is so critical.

Mike Blake: [00:21:41] And, you know, like it or not, for a lot of us in this pandemic, you’re having to let go. And, you know, for a while what we were hearing – I wonder, did you hear about these apps that were starting to gain traction where companies are trying to make their employees load apps on their computers to track just how much time they actually were working versus not? And I mean, that just drove me crazy. I’m like, “If my firm ever did that, I’m out. I’m not going to subject my employees to that.”

Essie Escobedo: [00:22:13] Well, the thing about it is, when you hire someone, you have to go into the relationship based on trust. Otherwise, you don’t have anything going on.

Mike Blake: [00:22:25] So, you bring up an interesting point right there, and you touched upon this earlier and I want to come back to it. So, I mean, in your world, you must interview lots of prospective virtual assistants, correct?

Essie Escobedo: [00:22:41] I do. However, I do have some – I’ve recruited some of my H.R. angels to do a prescreening screening for me.

Mike Blake: [00:22:51] Okay. Good. So, when you are considering a virtual assistant, in your mind, what are the most important things to find out about them? And what’s the best way to go about doing that?

Essie Escobedo: [00:23:09] Well, of course, I want to see their resume. I want to see their work history. We do a thorough vetting process. I developed an Angel questionnaire where they have to write an essay, basically speaking, and they have to tell me in their own words why they want to do this and what do they bring to the table, how can they improve the life of a small business owner with the work that they would provide. So, it gives me a lot of good input as to where they’re coming from in terms of their personality.

Essie Escobedo: [00:24:01] And then, of course, I always interview them in person, or now through Zoom, to get a really better sense for their personality. Because skill set being equal, for me, what really makes or breaks a relationship is the chemistry. Can these two people work effectively together? Can they communicate well? For example, I was talking – and I interview the clients as well because I have to know from both ends if it’s going to be a good fit. So, I talked to one client and he’s from up north, and he talks real fast, and he’s very intense. And he says, “Essie, I can’t handle somebody who talks real slow.” I said, “Got it.”

Mike Blake: [00:25:00] Well, that’s fair. And I know exactly what you’re talking about. I used to work on Wall Street for a few years, and there’s a different cadence, right? They used to have those old FedEx fast talker commercials. And I guess in Nashville, that was considered fast talking. But up in New York and Boston, that’s just how we talk. We were kind of wondering what the gag was, frankly.

Mike Blake: [00:25:28] So, you talked about personality, and the thing that strikes me as we get into this conversation – and maybe I should have realized it before, but it’s only really hitting me now is – you know, you are a recruiter in effect.

Essie Escobedo: [00:25:45] I’m a matchmaker.

Mike Blake: [00:25:45] A matchmaker. And, I mean, is it fair to say that the hiring practices that are good for hiring a full-time employee, a lot of those do kind of translate over into hiring somebody or some people as virtual assistants?

Essie Escobedo: [00:26:06] Oh, I would say so. Absolutely. But, you know, I have a question, why is there so much dysfunction in corporate America if everybody does smart hiring?

Mike Blake: [00:26:17] Yeah. Well, there’s definitely a lot of bad hiring out there, and sort of puzzling. But, unfortunately, I think it’s because there’s a lot of cynicism out there. There are just a number of managers that treat people as commodities and the way they get to a good person is they feel like they just have to go through eight others, like it’s cold calling, basically.

Essie Escobedo: [00:26:48] I always say that you have to really learn how to be a good boss.

Mike Blake: [00:26:56] So, how do you be a good boss to a virtual assistant? And do they have needs that are maybe different from, you know, a more conventional employee?

Essie Escobedo: [00:27:08] Well, again, from my own experience, I worked with what I have dubbed the at home work force. And these are seasoned professionals who have chosen to permanently leave the full-time workforce for various and sundry reasons. So, they’re not temping. They’re not interested in anything full-time. So, you have to be mindful that they do have other things going on in their lives. They may have other clients. They may be caring for a special needs child or their aging parents. So, I think that it’s very, very important to understand, you know, if you’re hiring someone full-time, then, of course, they’re going to be on call, say, 40 hours a week from 9:00 to 5:00.

Essie Escobedo: [00:28:11] But most of the people that I know that are using virtual assistants are not in need of a full-time person. And so then, it becomes, you know, you need to have a person who has extremely good time management skills. And who is accustomed to working – say, if they’re working with multiple clients, managing all of them. So, therefore, it becomes very important on vetting the person that you’re going to bring in, making sure that they already have experience in doing this. You know, you can give somebody a first chance, but understand that it’s going to take a while to get into a good rhythm to make sure that it’s working and that you’re getting the value out of what you’re buying in terms of their time and expertise.

Mike Blake: [00:29:24] So, there are two points that I want to follow up on, because I think they’re so important. One is, you know, another kind of profile of somebody who probably is not a good fit for a virtual assistant, at least as their primary one, is someone who just needs to own their time. So, if you need to have somebody on call, 9:00 to 5:00, 8:00 to 6:00, whatever the job description is, that whenever you call, they’re more or less going to drop whatever they’re doing and address your issue. That’s not necessarily an appropriate role for a virtual assistant, because you are maybe one of a number of clients. And they’re a virtual assistant for a particular reason, because they have a family obligation, health obligation, whatnot. And so, that’s a way to decide not to go that route that you need to have somebody that really is on your staff.

Essie Escobedo: [00:30:19] Absolutely. Because most virtual assistants are working as independent contractors, which means that you’re not controlling them. They are controlling their own time and methods of delivery of the service. To me, I draw the line at 20 hours a week. If you need someone more than 20 hours a week, then you really just need to hire a bona fide employee.

Mike Blake: [00:30:51] Yeah. And, frankly, I guess not I’m an accountant, but, I mean, after a certain number of hours, the IRS takes over and says they have to be an employee. If you dominate enough of their income, then the IRS doesn’t care what your contract says. They will come in and say this person is an employee.

Essie Escobedo: [00:31:11] And I think they’re getting – it’s going to become much more stringent.

Mike Blake: [00:31:16] You do? Why is that?

Essie Escobedo: [00:31:18] There’s a new administration.

Mike Blake: [00:31:20] Yeah. That’s true. So, the other question I wanted to follow up with you, a comment I want to make, too, is that, I think, unfortunately, there’s a temptation for some people to treat a virtual relationship different from a physical – not intimate, but physical – just analog relationship, for lack of a better term. Right? And something you touched upon that I want to kind of toss out here or suss out here is, you know, just as you would give an employee sort of a breaking in period, you need to do that with virtual assistants, maybe even more so just because of the limitations of technology in terms of communication. You know, it’s a bad mistake just because somebody has their relationship with you online, that doesn’t make them interchangeable and disposable.

Essie Escobedo: [00:32:23] Absolutely. I think, you know, you have to go into the relationship with mutual respect and trust. And if you’ve done a good job at putting together a job description that your assistant is signing off on and agreeing with, then that becomes the way that you can hold that person responsible for their job performance. And you do have to trust that they’re going to get the work done. That’s why it’s so important to set the time frame, the expectation, and the communication. When do I need this finished by? Let’s schedule a touch base every Monday morning at 9:00. And then, sketch out the task to be done during the week. And what’s the best way to communicate? And you can’t expect – and some people send emails to their assistants at 2:00 in the morning.

Mike Blake: [00:33:38] Right. Which is okay. I mean, which is okay on a surface. I confess, I’m a night owl just because of the way our own daily routine is set up. I’m helping with the house and home schooling during the day and I get a lot of my work done at night. But I don’t expect a response at 2:00 a.m..

Essie Escobedo: [00:33:58] Right. So, if you were to expect that response, it wouldn’t work out too well.

Mike Blake: [00:34:05] Yeah. Although, that brings up another question I wanted to ask. Because, I have he’s more than a virtual assistant. He is a part-time financial analyst. But the framework is the same, who’s in India. And there’s a significant time difference, I think it’s 11 hours, if I remember – it’s a lot. And my understanding is, in fact, a lot of virtual assistants do work overseas. Philippines is a big source for them, I think, in particular because a lot of them have good command of English.

Mike Blake: [00:34:44] And my question is, do you have experience and do you have in your relationships people who are abroad that work as virtual assistants? And can you talk about, maybe, the disadvantages and some of the advantages of having somebody as your virtual assistant who works halfway around the world?

Essie Escobedo: [00:35:03] Well, I think one of the advantages, depending on the time zone, is that, you can really leverage that time difference. Well, first of all, I want to provide jobs to people right here in the good old U.S. of A. I have many clients who have worked with overseas virtual assistants end up coming around. You know, we can’t compete price- wise, clearly. But they find that the culture is different. And even though they are English speaking, it’s not the same.

Mike Blake: [00:35:47] It’s different.

Essie Escobedo: [00:35:49] It’s different, And so, it turns out, depending on the nature of the work at hand, it’s just really not giving them the results that they need, so they come over to me.

Mike Blake: [00:36:07] Okay. Well, I like to talk about something you said because I sense in your voice it’s really important to you. You clearly have decided you’re going to focus on sourcing talent here in the United States. So, why is that so important to you?

Essie Escobedo: [00:36:26] Well, because I am very proud to be an American and I think that there are plenty of people right here at home that need good work. I started my company 21 years ago just to support women in particular who needed to work with on their own terms, basically speaking, because they needed to be at home to raise their kids and care for their special needs kids. And it was an all or nothing proposition. If you wanted to have a corporate job, you had to really put your family on the back burner, and your own health, not to mention that. So, I said, “Well, there are so many small businesses and nonprofits and associations that need help but don’t need a full-time employee.” Why shouldn’t these people be able to work? So, that’s my mission. That’s my focus.

Mike Blake: [00:37:34] I’m curious. I’m kind of going off script, but I’m just asking out of curiosity, how many virtual assistants do you currently have that are active that you connected with clients?

Essie Escobedo: [00:37:47] Around 50.

Mike Blake: [00:37:48] Okay. That’s a lot. That’s a lot. It sounds like a lot of air traffic control and a lot of jobs.

Essie Escobedo: [00:37:56] There’s not a lot of air traffic control. All of these people basically fly on autopilot because they don’t need to be managed. If I do a good job at matching up the clients and my angels, as I call them, I have very little need to interfere.

Mike Blake: [00:38:18] Okay. So, how does the payment model work for – I guess, you can’t talk about everything in the world, of course – but your virtual assistants, is the payment model simply an hourly rate? Is that a flat monthly retainer? Is it a minimum number of hour commitment to kind of keep them on the roster? Is it project based? Is it all over the board? Something I’m not thinking of? How does the economics work?

Essie Escobedo: [00:38:49] Well, there are virtual assistant agencies out there, who, you have to buy a block of time, user or lose. You may or may not have the same person supporting you from week to week, month to month. For my business, we don’t do that. We have no minimums. I basically make a match and most of the work that we do, we do on an hourly fee basis. We do projects. We will put a scope of work together and do a project, but for the most part, it’s on an hourly basis. Because we need to go with the ebb and flow of the small business owner. And why should you be paying for something when you don’t have the work to be done? That doesn’t sit well with me.

Essie Escobedo: [00:39:56] And because I’m working with people who are at home, they understand that this is not a full-time permanent job with a steady, steady stream of revenue. It’s going to be as needed in my business model, which is, I have to say, it’s out of the ordinary. I don’t know anybody else who’s doing it this way, but it works.

Mike Blake: [00:40:23] Well, I mean, it seems to work. I mean, you’re right. I think one of the barriers – one question that might cause someone to hesitate about retaining a virtual assistant or any assistant is, you know, I’m not sure I have enough work for them. Now, I think in my experience – and correct me if I’m wrong – I think once you have a relationship with a virtual assistant that works, pretty quickly you’re going to find out you’re going to want to offload more and more things. You’re going to keep them more busy, not less.

Essie Escobedo: [00:40:52] Okay. You’re absolutely right. And one of the things that I do when I’m talking to a prospective client, they will come to me with one or two or three pain points. And I’ll give them a homework assignment. And I’ll say, “As you go about your routine, I want you to jot down tasks. And jot down tasks that we’ll go over the list, we’ll prioritize it, we’ll figure out your tasks that only you can do.” But for the most part, most of the tasks you can outsource. And so, that helps me in the matchmaking process, because I’ll find a person who can do a good number of the tasks on the list. And then, I’ll say, “Hey, we can start off with baby steps. And as we grow into the relationship and have a good workflow and have good communication -” and I always say, “- number one, we have to earn your trust. Number two, we have to demonstrate that our services more than pay for themselves.” And that happens very quickly. And sure enough, you start offloading more tasks to that one person.

Mike Blake: [00:42:10] So, let’s say that, you know, there’s a listener and they’re thinking to themselves, “Great. I want to try out this virtual assistant model.” How would they get started?

Essie Escobedo: [00:42:27] Like I said, the first thing they need to do is decide. You know, look around and, typically, what are the things that you’re going to need help with? You can ask yourself the question, what am I procrastinating about? Usually, we procrastinate when it’s something that we don’t like to do, want to do, know how to do, or have time to do. So, it’s a procrastination problem.

Mike Blake: [00:42:56] I’m sorry, I didn’t phrase that question as well as I would like. How do you go about finding one? Once you’ve gone through that task of setting up what you like that individual or maybe team to do, how do you find that team?

Essie Escobedo: [00:43:14] Okay. Well, that’s a good question. I guess you can ask around, you can go out to the Internet, or you can give me a call.

Mike Blake: [00:43:24] Okay. Well, hopefully, they’ll call you first before they go out to the wild west of the Internet. So, we’re talking to Essie Escobedo of Office Angels, and we’re talking about retaining virtual assistants. We’re running out of time and I want to be respectful of your time, but a couple more questions I do want to get in. And one is, we’ve spoken, I think, largely from the perspective of a small business owner that needs virtual assistant help. Is it only small business owners that might be hiring a virtual assistant? Or can somebody like me that that doesn’t have a dedicated assistant resource within a larger firm? Are there people like me who hire a virtual assistant in order to kind of have their own resource? Or are there other scenarios, maybe family-office scenario or something else, where somebody else might find it useful and reasonable to consider a virtual assistant?

Essie Escobedo: [00:44:29] Yes. We’ve worked with real estate agents, financial advisors, some attorneys, even some CPAs that have brought in outsourced help, so to speak, without having to hire an employee. Sometimes the company will pay for that. Oftentimes, it comes out of the individual’s own pocket.

Mike Blake: [00:45:01] Now, another question I want to ask is, one way one could find a virtual assistant is through one of these online matchmaking sites, the Fiverrs of the world, the Elance of the world, and so forth. What are the benefits of working through an organization like yours relative to one of those online kind of marketplaces, if you will?

Essie Escobedo: [00:45:27] I think it’s in our vetting process. We’re highly selective and go through a rigorous interview process. We also have a very stable workforce. And we also put in place a backup mechanism. You know, if you’re hiring somebody, you really don’t know who they are out there in the world. Everyone who comes to work for us has to be referred. So, I think that you have a much higher quality. And in working in a virtual situation, you really have to place a lot of trust in the person that’s supporting you. They’re going to be privy to a lot of confidential information and passwords and so forth.

Mike Blake: [00:46:26] That’s really interesting, the fact that they have to be referred. So, you’re kind of like the Freemasons of the virtual assisting world. To get in, you have to be referred in as a member. That’s really interesting. And I think that’s important because, you know, Fiverr and Elance and the others, they have their rating systems. But, you know, there are services, there are bots that will artificially create those rating services. And, you know, I consider myself fairly technologically advanced, but I’m still enough of a curmudgeonly Gen Xer, where, you know, I think one referral is worth 100 rating stars any day of the week. It’s better than 100 rating stars.

Essie Escobedo: [00:47:08] Well, the bottom line is, it makes my life so much easier because I know who these people are and where they came from. And so, the people in my network are not going to send me someone who’s going to cause trouble, bottom line.

Mike Blake: [00:47:29] Yeah. I can imagine. And I would not want to cause trouble for you, that’s for sure. So, Essie, this has been a great conversation. We’re running out of time. I got to wrap things up. But if people want to learn more about this topic or want to ask you maybe a follow up about virtual assistants, can they contact you? And if so, what’s the best way to do so?

Essie Escobedo: [00:47:51] I like to talk to people, so they can call me, 770-442-9246. We could set up a Zoom call. Of course, they can email me. I’ll take a text if I have to.

Mike Blake: [00:48:13] So, the telephone, that’s very quaintly retro. I have to go back, I think you’re probably only the second person that’s giving out their phone number on the program, so good for you.

Mike Blake: [00:48:29] That’s going to wrap it up for today’s program. I’d like to thank Essie Escobedo so much for joining us and sharing her expertise with us. We’ll be exploring a new topic each week, so please tune in so that when you’re faced with your next business decision, you have clear vision when making it. If you enjoy these podcasts, please consider leaving a review with your favorite podcast aggregator. It helps people find us that we can help them. Once again, this is Mike Blake. Our sponsor is Brady Ware & Company. And this has been the Decision Vision podcast.

 

Tagged With: administrative support, Bookkeeping, Brady Ware, Brady Ware & Company, Essie Escobedo, hiring a virtual assistant, marketing, Michael Blake, Mike Blake, Office Angels, virtual assistant, Virtual Assistants, woman-owned business enterprise

Inspiring Women, Episode 11: The Benefits of a Women’s Initiative in Your Company

June 17, 2019 by John Ray

Inspiring Women PodCast with Betty Collins
Inspiring Women PodCast with Betty Collins
Inspiring Women, Episode 11: The Benefits of a Women’s Initiative in Your Company
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Mary McCarthy, Betty Collins, and Christy Farnbauch

Betty’s Show Notes

If you want to encourage the women in your organization to achieve more success, a women’s initiative can help.

There are several key parts to forming a successful women’s initiative.

  1. 100% buy in from the top level of the company.
  2. The mindset cannot be “have to” but a “want to.” It’s not a fad or short-term. It has to become a part of the culture.
  3. It’s not a one-person show. All the women in your company need to participate. It’s about addressing the needs of all the women in your company in their varying stages.
  4. Evolving goals and purposes.
  5. Partnering with strong women-oriented organizations in your area, such as the Women’s Small Business Accelerator (WSBA) and the National Association of Women Business Owners (NAWBO).

The benefits of a women’s initiative include developing leadership skills, attracting and retaining employees, energizing your current workforce, building confidence and networking skills, and more.

This episode includes interviews with Christy Farnbauch, Executive Director of the Columbus Chapter of the National Association of Women Business Owners, and with Mary McCarty, Co-Founder of the Women’s Small Business Accelerator.

Christy Farnbauch, Executive Director, NAWBO Columbus

Christy Farnbauch, NAWBO Columbus

Christy Farnbauch is the Executive Director of NAWBO Columbus. Established in 1996, NAWBO Columbus is the largest chapter of NAWBO in the nation. This chapter’s work includes elevating women business owners through connections, advocacy, and mentorship. Founded in 1975, the National Association of Women Business Owners (NAWBO) is the unified voice of America’s more than 10 million women-owned businesses representing the fastest growing segment of the economy. NAWBO is the only dues-based organization representing the interests of all women entrepreneurs across all industries; and boasts over 7,000 members and 70 chapters across the country.  With far-reaching clout and impact, NAWBO is a one-stop resource to propelling women business owners into greater economic, social and political spheres of power worldwide.

Mary McCarthy, Women’s Small Business Accelerator

Mary McCarthy, Women’s Small Business Accelerator

Mary McCarthy has 20+ years of experience as an entrepreneur and seven years as the owner and founder of YMT Consultants, Inc., a business consulting and development firm. McCarthy is the former Chairperson of SCORE Columbus, sat on the Athena PowerLink Governing Body, sits on the programming committee for the Westerville Chamber, and public policy committee for National Association of Women Business Owners (NAWBO) Columbus Chapter. She is a former member of the now-retired Ohio Department of Development’s Small Business Advisory Council. In 2018, Mary was hired at the WSBA as executive director. Her leadership and passion for the organization and its mission cannot be matched. She plans to take the organization to the next level and beyond. For more information go to https://www.wsbaohio.org/.

“Inspiring Women” Podcast Series

Betty Collins, CPA, Host of “Inspiring Women”

“Inspiring Women” is THE podcast that advances women toward economic, social and political achievement. The show is hosted by Betty Collins, CPA, and presented by Brady Ware and Company. Brady Ware is committed to empowering women to go their distance in the workplace and at home. Past episodes of “Inspiring Women” can be found here.

Show Transcript

Betty Collins: [00:00:01] This is Betty Collins, and we are Inspiring Women, presented by Brady Ware. This is the podcast that advances women towards economic, social, and political achievement. I am here to inspire you to take steps to the next level in your career. Thanks for listening and investing your time in yourself. More about Inspiring Women in this episode can be found at Bradyware.com/resources.

Betty Collins: [00:00:29] Today, I want to talk about having a women’s initiative in your company, or in your organization. A women’s initiative, a lot of that started, easily, years ago, and it kind of became a checklist, and it was more- it was the right thing to do.

Betty Collins: [00:00:49] A lot of times those initiatives within companies turned out to be not very good, because the women were set up, in many ways, to fail, because it was a given that they were getting promotions. It was a given that they were getting a job before someone who might have qualified for it. In some ways, it served a purpose, but in other ways, it was not probably the way to do it.

Betty Collins: [00:01:12] I can tell you, from my experience, I have had the privilege of directing a women’s initiative within my company, and it’s had a lot of success wrapped up in it. I wish I could just be a director of the women’s initiative at Brady Ware, but unfortunately, I have to work for a living, right? I’m a CPA, and an advisor, and play leadership roles within my company that are really important, but I put the directing the women’s initiative as one of those that are just as important.

Betty Collins: [00:01:44] If you have a company that you would like to really empower your workforce, or you would really like to support women, or get the women within your organization to achieve more, have more success, then this is one of the ways that you can do that.

Betty Collins: [00:02:02] I’m going to go a little bit on the journey of the women’s initiative that I have directed, and started, and founded at Brady Ware. The key, and success to it – truly I believe this – was, from the beginning in 2014, the CEOs of Brady Ware, Brian Carr, and Jim Kaiser, were absolutely behind the initiative.

Betty Collins: [00:02:24] People within our organization saw that this came from the top, and obviously the board of directors agreed to it, and then all the shareholders. It was a unanimous vote that we would start this initiative.

Betty Collins: [00:02:39] The second key to this was that the mindset of this initiative was not a “have to”. It was a “want to,” and it was not to be a fad, it was not to be short term. It was to just become part of the culture, and part of the mindset, and the way we think. I was really, really fortunate that I had that leadership from the beginning, and then, they challenged me to just take this, and go, and let’s see where it ends up.

Betty Collins: [00:03:12] The third thing I would tell you, as to why there was success, was it was not Betty Collins’ initiative. It was the women of the company. “What is it that you want?” We have times where we do a lot more with women’s initiative than we don’t, and it has ebbs, and flows, and timing. We don’t do a whole lot in women’s initiative stuff during tax season, with the exception of celebrating Women’s International Day. We just have a fun time doing that.

Betty Collins: [00:03:38] Otherwise, it’s the ideas, and it’s what they need, and it’s not what I think. I think women should read lots of books. They do not have that same opinion. In the beginning, I was thinking we can have a book club, and we can really read, and we can go with that. Some of them still like to do that, and I encourage that at all, because you’re better, if you read.

Betty Collins: [00:04:00] I just thought I’m going to go ahead, and let them make ideas, let them say what they would like to see happen. They also, at that time, didn’t know what that meant, but, we just kind of evolved into different things.

Betty Collins: [00:04:14] You have to really have some goals, and purposes. You can have great leadership support you; you can make sure this isn’t a fad; that this is going to stay around for a while; you can make sure, obviously, even that this is what the women of your company want, but you would still have to have: what is the goal, and purpose of having the initiative?

Betty Collins: [00:04:37] Our overall goal was to empower women, obviously, to succeed professionally, but also personally. We wanted to focus on them, and doing that with investing in resources, development of skills – that’s what I call reading books, by the way – creating support systems for women, every day, so that they can live out that full potential, and balance a lot of life.

Betty Collins: [00:05:01] Advancing their careers is a huge issue, but also that they can deal with issues that are in their personal life, that are at home, because that affects your career, and your professional life. You have to make sure that’s all in balance.

Betty Collins: [00:05:15] We really had those goals in mind. It was about their success professionally, their success personally. Then we invested. I mean, it takes that when you want to do this; you can have things like seminars, and meetings, and things that are directed to them. We also made sure that we were involved in our community outside of our office.

Betty Collins: [00:05:37] We’re a CPA, as you know. We sit in office a lot, and you can get kind of lost in that. Sometimes, you need to get out in your community, and see what’s happening with other women, and other organizations.

Betty Collins: [00:05:49] We did that, and we’re going to talk about that at the end of this podcast. Two organizations: the WSBA, which is the Women’s Small Business Accelerator, and NAWBO, which is the National Association of Women Business Owners. We got involved in those things. Those organizations really helped the women in our office, and other offices did other things, because we’re in four locations.

Betty Collins: [00:06:11] We also wanted to develop skills in women, utilizing resources like books, and CPE, speakers, or encouraging them to go to things, get involved with things. Meeting, also, as a group. Because we have four offices, we made sure that, at least once a year, our four offices come together, and we get to know other women within Brady Ware. That has been a big plus.

Betty Collins: [00:06:38] We do that once a year; we have about a day and a half, where we just spend on topics, on self-development, on what we think the firm needs, what we think that we would like for them to do. Then, we also have some kind of speaker come in, and talk; always getting that other perspective. We’ve done that ever since, so, those are things …

Betty Collins: [00:06:58] Then you have to have support systems that create, and value a culture that addresses the barriers, and the hurdles that women face. Over 50 percent of accountants today are women; it’s a little over 50 percent, and 21 percent of them are in the leadership, whether it’s the board of directors, or the shareholders.

Betty Collins: [00:07:25] What are those hurdles as to why they’re not in more of the leadership? When I came to Brady Ware there were two shareholders that were women, and I was one of them. Today, we have six. On top of that, we have a lot of managers, and senior managers that could still continue to go the distance, if they choose to do that, so we want to keep cultivating, “What are those barriers that are holding you back?”.

Betty Collins: [00:07:54] Women have different seasons in life; the 20s look nothing like the 30s, the 30s look nothing like the 40s, and certainly your 50s look like none of those. I don’t know what 60s look like, because I’m not there, but there’s different seasons, and there’s different times.

Betty Collins: [00:08:11] I have no regrets, when my kids were certain ages, that I wasn’t trying to build more of my career. I have no regrets in that. I’ve had parents aging. I have no regrets that I can drop, and go do what I need to do there. There are things, and times … When your kids are in college, you need to make sure that you make as much money as you can. Those years are different than other years, and they’re not home, and you have time, and you can be doing that.

Betty Collins: [00:08:38] There comes a point in time, too, I found in my 50s, “Wow, I’ve built a lot, and now I have opportunity to build even more if I want it.” If I would have looked, and thought about that in my 30s, I would have never seen that my 50s will be this period of freedom in my life. Every season’s different, and you just need to help them get there.

Betty Collins: [00:09:00] I never missed a game for my kids; I never missed the birthday parties; I always took off a day with them. Those type of things will never come back. In my 50s, it’s just different, and I’m seizing more opportunity. Everybody’s seasons are different, and we have to help them get through those barriers.

Betty Collins: [00:09:19] There’s also this whole thing on we have to balance professional and personal life, and I will tell you now – I’m doing this for 30-plus years – it’s a myth. You will never balance it. My theory has really become more, and I want to make sure other women understand this, is you can have it all. You just can’t do it all.

Betty Collins: [00:09:36] You have to have systems around you that allow you to say no. You had to have systems around you, where people will tell you “No, you’re not going to do that”, and you have to promote a sense of it’s okay that every everything is not okay. Instead of we think we have to live this ideal perfect life. Those are things that women need encouragement about. Those are things that women need support systems about. By the way, so do men in your organizations, they just handle things differently.

Betty Collins: [00:10:09] The real success that you want to see in a women’s initiative is that they are going the distance. They don’t cut short, they don’t stop when they can keep going forward, and when it comes to their decision in it, it’s theirs. We just need to make sure we help them run as far as they can go.

Betty Collins: [00:10:27] What benefits can come out of a woman’s initiative? I can tell you for sure – this has gone on for five years – I think we could still do a lot more; we’ve just scratched the surface in many respects, but you definitely develop leadership.

Betty Collins: [00:10:42] I had a woman come to Brady Ware as an intern, and she was young, and she just didn’t know a lot, right? We’re starting the women’s initiative, and man, did she just take off during those years. She isn’t with Brady Ware, because public accounting was not her forte, at the end of the day.

Betty Collins: [00:11:01] The development I saw in her, from being a pretty quiet, reserved person, in some regards, to serving on committees at N.A.W.B.O., and getting out there, and wanting to do marketing events, even when she wasn’t supposed to … She didn’t have to sell. She was still out there wanting to do it. I just saw development in her in a very quick time, and so we need to do that.

Betty Collins: [00:11:25] You will recruit new talent because of women’s initiatives, and you will retain them. When we do recruitment at colleges, the women’s initiative always comes up. When we have people look at our website, when they interview, most of the time, if they’re women, they’ve looked at the women’s initiative part of our website, and that’s a big play for them. It has kept people here longer than they might have not- left early, or whatever, but it’s really part of recruiting, and retaining.

Betty Collins: [00:11:53] You will energize your current workforce. When you have annual meetings with them, when you have conferences, when you’re getting them to events, when they’re going to fundraisers that benefit women, and they’re seeing success in those stories, you will energize your workforce. They will love doing it.

Betty Collins: [00:12:07] 55 percent of our workforce are women. I want them to have success. Their talent is valuable, and I don’t want them getting bogged down in things that women get bogged down in. Number-one thing they get bogged down in is just time, and there’s not enough of it, but the other would be lack of confidence. When we have things that support that, or enhance that, we’re going to see them really develop.

Betty Collins: [00:12:34] The other benefit from the women’s initiatives most certainly is … In my world is I now have well over 50 percent of my business are women-owned, and I’m known in the community, and in the marketplace for that.

[00:12:26] Business is business. Women aren’t any different, when it comes to … They have to have cash in the bank, like a man-owned business. Those things stay the same, but I will tell you that women have a different perspective sometimes of how they do things, and sometimes their battle is just bigger, because of that perspective, and the way they do things. As an advisor, I’ve been able to have a totally different outlook on how to help a woman-owned business.

Betty Collins: [00:13:23] Those are just some of the benefits that we’ve seen over the last five years. Now, here are some of our results for sure: in 2014, again, we had two shareholders that were women, and now we have six.

Betty Collins: [00:13:36] Those shareholders, those women, all look different on what they do, and how they do it, and how much time they work, and how much time they don’t work. It’s been very, very flexible for them, but that’s a good success, not because we can say we have women in the boardroom. We have the talent that we want in the boardroom, and that’s huge.

Betty Collins: [00:13:55] Some of the results … I think one of our biggest successes have been that we founded a woman’s conference, and this is year six for us, that we have had in the central-Ohio area. We partner with two organizations that I had mentioned earlier, that we’re going to interview.

Betty Collins: [00:14:10] Those organizations benefit, because this is- number one, it’s for their members; it’s for their connections, but it also helps their profits, and the profits of this conference go to their organizations. That has been a huge success, and that conference is happening June 28th of this year, and it’s at the OSU Marriott, and it will sell out. We’re already well halfway there on registration. I will tell you that that’s been a huge, huge thing.

Betty Collins: [00:14:39] Other results: we started a one-and-a-half to two day retreat, just for the women in Brady Ware, where we get together, and it’s totally optional. They do not feel pressure to come to this. It is something that they want to do; it’s something that they really look forward to. It’s just been one of those things where we’ve really learned a lot from each other, and we’ve been able to have some cohesiveness that has been fantastic.

Betty Collins: [00:15:03] We have a podcast series; you’re listening to it. This is one of the things that came out of the women’s initiative, as I got more and more into women-owned businesses, and the more I speak the more I’m out there. The podcast became something that we wanted to do, and it’s been extremely well-received.

Betty Collins: [00:15:21] We celebrate Women’s International Day. The first day we did it, the theme was on persistence. I asked the women of Brady Ware to write about that persistent woman in their life, and those stories were just phenomenal. We had a great day reading those, and celebrating those, of course with chocolate, but it was a fun time.

Betty Collins: [00:15:38] Just two success stories that I would share with you because of the women’s initiative. Sharon Hess, who is a senior manager out of our Dayton office, she’s been involved with Habitat for Humanity, and she’s on their board.

Betty Collins: [00:15:53] They decided to build a house for a single mom. She really, really took that to heart, and just went with it. She’s one of our leading women in the firm, who just has that energy, and smile. She raised the most money. In fact, she was involved to the point that she had the women of our Dayton office go … They had shovels, and hammers, and they just got really into helping that single woman. It was a great story … She did a phenomenal job.

Betty Collins: [00:16:22] The other one I would tell you is that Loranί Orobitg, who is a tax manager in our Columbus office, she … When the hurricane hit Puerto Rico – well, actually they had to hit within a week’s time – the second one just wiped out a school for girls that she had attended there, because she grew up in Puerto Rico.

Betty Collins: [00:16:43] She just hated to see the devastation. The school was suffering quite extensively, not just from damage, but the fact that nobody was working, so they couldn’t send their kids. She said “Hey could we just start a fundraiser in Brady Ware?” I said “Sure, you know, let’s have a breakfast, and we’ll charge a crazy amount for that.”

Betty Collins: [00:16:43] Before you know it, all four offices had some kind of fundraiser for that. Then, on top of that, her daughter went to Columbus School for Girls, where she goes to school, and got them involved. Now, that school, and the Puerto Rican school kind of are sister schools. At the end of the day, we raised almost ten thousand dollars. It all comes from the empowerment. It’s the thing that we push, but it was awesome to see that.

Betty Collins: [00:17:32] The biggest thing I hear from the women’s initiative … We’re all very busy here. We have day jobs, and we’re out there; we’re helping women-owned businesses, but we’re also CPAs, and we’re busy. The thing I hear the most is that the conversation started in 2014 about women, about what women need, about the empowerment of women, I could go on and on. The good news is is that conversation still continues. It’s still there.

Betty Collins: [00:17:58] Why did we have success? Because it was not my idea, or the top leadership idea. That was just the go to have it. It was that the women created what happened, and they had to step up, and they had to get involved, and then they helped it evolve into what it is.

Betty Collins: [00:18:17] Then, the last reason, of course, is that we are out there in our community, like the conference that I talked about. This conference isn’t just come for two hours, and have breakfast. It is an entire day. It is a breakfast panel of very successful women that will be a really good moderated time.

Betty Collins: [00:18:35] It’s about awards, and celebrations for women who are visionaries, and emerging leaders. It will have a national keynote speaker, and it has 10 breakout sessions of professionals. That’s a lot to accomplish in a five-year period to build that reputation of that conference, and there’ll be 300-plus women there.

Betty Collins: [00:18:55] The last part of the success, though, is that we partnered with other organizations that help, and support women who are in business, who are business leaders, who are executives in their companies. That, to me, is women supporting women.

Betty Collins: [00:19:12] It has just been an incredible journey, and I would encourage you, if you think you would like to do something, start out small. Start out with a vision that will go bigger, and be committed to it for a time period, and you’re going to energize a workforce, and develop some leadership there that you will have for a long time.

Betty Collins: [00:19:31] After the podcast, I’m going to interview Mary McCarthy, who is the co-founder and the executive director of the WSBA, and Christy Farnbauch, who is the executive director of NAWBO Columbus, which is the largest chapter in the country.

Betty Collins: [00:19:47] We’ve been talking about women’s initiatives in corporate America today, and how can that work that we can empower our workforce and really energize and develop talent? That’s what it’s about, at the end of the day, when you have these types of initiatives within a company.

Betty Collins: [00:20:06] Well, part of really having this success is partnering with the right people. I’m fortunate that we’re from Columbus. Ohio. There’s tremendous amounts of women’s groups that we can get involved with. We had to choose, and in the beginning of this, we went to a NAWBO event. We came back from that, and everyone was like “That’s what we’re going to do. That’s the place, that’s the place”.

Betty Collins: [00:20:33] Now, of course, NAWBO is the tribe; that’s where we belong. It’s the National Association of Women Business Owners. It’s the number-one chapter in the country. It does everything very, very well. It’s been very impactful, certainly for me, professionally, and as a person, and the women within my company.

Betty Collins: [00:20:57] You can’t go wrong by getting the right organization, and because we represent a lot of small businesses, it really is very, very helpful. I don’t go to NAWBOs events to always go get a client. I go there because you’re supporting other women, and then they’re helping you, and they don’t even know it.

Betty Collins: [00:21:12] I have the privilege today of interviewing Christy Farnbauch. She is the executive director for NAWBO Columbus. I would love for her just to … I’m going to ask her some questions, and some general things, and talk about the organization.

Betty Collins: [00:21:23] I could talk about it all day, and the impact that it’s had, but she really has some other perspectives. First, why don’t you tell my listeners a little just about yourself- that 30-second commercial thing?

Christy Farnbauch: [00:21:35] Well, thanks, Betty; thanks for having me with you today. I really appreciate the opportunity. I’m a loyal listener of your podcast, so it’s kind of fun to be on the other side today.

Christy Farnbauch: [00:21:44] I became the first professional executive director of NAWBO Columbus in July of 2017, so just almost two years. Prior to that, my whole career, you know, almost 30 years, as surprising as that is to say, almost 30 years in nonprofit-sector work …

Christy Farnbauch: [00:22:01] In 2006, I got the entrepreneurial bug, and started a small business working with non-profits, coaching them in board development, and fundraising, that kind of work, grant writing. This position really blends my expertise of nonprofit governance, and my entrepreneurial spirit.

Betty Collins: [00:22:17] As the executive director of NAWBO, tell us about the mission, and the purpose of your organization.

Christy Farnbauch: [00:22:23] NAWBO Columbus exists to elevate women business owners, of all sizes, and from all industries. We’re really the only association that works in that way. We do our work through networking, advocacy and mentorship, which are our three key pillars.

Christy Farnbauch: [00:22:38] We’re keenly focused on helping women business owners be competitive in an inclusive economy. Women are really important to the growth of the economy in Ohio, and in the country, so that’s really our long term focus, is on the impact.

Betty Collins: [00:22:51] Why do you serve in this position? What’s the why? What’s the passion?

Christy Farnbauch: [00:22:54] I said a minute ago, it really blends my nonprofit governance  experience, and my entrepreneurial spirit. I just really like helping people. One of my core values is leave people, and organizations better than where you found them, and fill them up.

Christy Farnbauch: [00:23:07] Malcolm Gladwell, if you’re familiar with him, and his book, “The Tipping Point,” would probably call me a maven, and a connector. I’m a learner at heart, and I collect information, all in the spirit of maybe sharing it with somebody, helping somebody learn, and grow, and develop.

Christy Farnbauch: [00:23:22] I love to connect people. Some of my favorite things – put people together, and let the magic happen, so they can achieve their goals, and dreams. I’m just super-passionate about empowering women, and this cause of women’s entrepreneurship.

Betty Collins: [00:23:35] Small business, you just get that bond, that entrepreneurship, and then when you add in that “Hey, we’re women who own businesses,” there’s a passion there. When you can get in a group of women that all support that, it’s just a phenomenal thing. I would ask: who should belong to NAWBO? What’s your membership made up right now? That was two questions …

Christy Farnbauch: [00:23:58] Yeah. This chapter’s 20 years old, as you know. I personally believe every woman who’s an entrepreneur should belong to NAWBO, and it’s not about the transaction of joining. It’s not about how many meetings I can come to, or how many things I get out of my membership.

Christy Farnbauch: [00:24:13] It’s really about the transformation that happens when you surround yourself with peers and mentors, who are on the same journey. We hear a lot of women who say “Oh, I’m looking for women,” or “I’m lonely,” or “I gotta get out of my house …” It’s that tribe.

Christy Farnbauch: [00:24:27] Then, second, becoming a part of the movement of women’s entrepreneurship. We’re better together, and we go farther, faster, together. Of our 250 members, to date, we really range from solopreneurs, multi-level marketing consultants, ladies- like financial advisors, and attorneys who have books of business, all the way up to multi-million-dollar companies. It’s the whole range.

Christy Farnbauch: [00:24:27] For me, I’ve been thinking about this a lot lately, my vision is that any woman who considers herself an entrepreneur joins this tribe, and wears that badge of honor, as an entrepreneur, proudly. This is the place you want to be to sort of shout that from the rooftops.

Betty Collins: [00:25:08] Women in business have challenges. Any business owner does. You’re a risk-taker; the liability’ on you. You might have the largest check, but you might not have any check. What is the challenge that you find in the business environment today for women, and how does NAWBO help navigate that?

Christy Farnbauch: [00:24:50] There are two that I hear a lot, and one is access to mentors. “Where are women who look like me, who are maybe a little farther, or a lot farther ahead of me, that I can aspire to be?” We do that in a host of ways, through the events that we host every month, through our round-tables, our groups of six to eight women who work on their business, and just helping women connect. “I want to know so-and-so,” and we can help make those connections. I hear that a lot – access to mentors.

Christy Farnbauch: [00:25:58] The other piece is access to capital. As you know, NAWBO was founded over 30 years ago, when women were not allowed, or didn’t have the right to borrow money for a business loan in their own name. Here we are, 30 years later, past that milestone, and women still receive only two percent of the capital that go to businesses in the country.

Christy Farnbauch: [00:26:18] That needle hasn’t moved in 30 years. Why is that? How …? We’re starting to look at that a little bit. Our new Women’s Business Certification for the state of Ohio will help women be more competitive across state lines, and in the state, and give us the first data that we have to sort of understand the ecosystem of women business owners.

Christy Farnbauch: [00:26:37] Along those lines, I shared a stat the other day with someone, and they were stunned to learn this; we talk a lot about wage gap, and wage disparity among women, and the whole ’80 cents on the dollar’ conversation … For entrepreneurs, female entrepreneurs make about 25 cents on the dollar, compared to men, and that’s a host of reasons.

Christy Farnbauch: [00:26:57]  Part of it is we can’t access the capital, and sometimes we don’t ask for what we’re worth; we charge too little, and what not. I feel like if we’re going have the wage conversation, we’re at that table, because it’s pretty abysmal for women entrepreneurs. Those are the two biggies – capital, and mentors.

Betty Collins: [00:27:14] Yes, okay. Where can my listeners, and a lot of them probably are joint members of NAWBO, but where can they find NAWBO? Where can they find, and get connected to you?

Christy Farnbauch: [00:27:25] Our website is a great place to start: nawbocbus.org. I always invite new women entrepreneurs that I meet to just come check us out; come to an event; come meet some folks. I can pretty much guarantee you, you’ll be welcomed with open arms, and members are curious about your journey. They’re quick to offer help. “How can we support each other?”

Christy Farnbauch: [00:27:47] It’s pretty interesting the magic that happens in that room. While I think we are- well, I know we are, the largest chapter in the country, we try to break it down into a smaller community, so that when you show up, and you don’t know anybody, we’ll shepherd you through that.

Betty Collins: [00:28:03] I appreciate you coming, and talking with me today, and being part of my podcast. I can tell you that one of the reasons that I am a member of NAWBO is I look at the past, and the sacrifice, and work that people, over 30 years, and certainly over 20 years in Columbus … The sacrifice that was made to have NAWBO what it is today is huge.

Betty Collins: [00:28:24] In the present, I want to seize those opportunities. I want to seize, and make sure that we honor them by seizing our opportunities. Then, we have generations behind us, who are watching, and I want to make sure what they’re seeing is what they should be seeing. Thank you for coming to us today, and I’m looking forward to our conference that we’re having soon.

Betty Collins: [00:28:46] I’m interviewing Mary McCarthy, and she is with the WSBA, which stands for Women Small Business Accelerator. A few years ago, I got to know … Well, actually, I’ve known, Mary McCarthy, and the other founder, Caroline Worley, for- I don’t know when I haven’t known them, I guess is how I’ll say it.

Betty Collins: [00:29:04] I went to an event that they had, and was just so inspired by it. I said, “This is where we can give back. This is where Brady Ware can be involved,” because if women in small business can accelerate, it will just totally impact the marketplace. Women have a harder time, in those initial years as entrepreneurs, than men.

Betty Collins: [00:29:27] I don’t want to go into a lot of that today, but this is another partner that Brady Ware chose to be with, because it was just a way to give back, and it was a way to get women- “Hey, how can we help you so that you can succeed?”

Betty Collins: [00:29:42] It’s not, to me, that women need to take over the world … Okay, maybe they do, but, there’s a lot of talent, and there’s a lot of passion, and there’s a lot of ideas, and we want to make sure they’re successful. We’re just going to call this the WSBA; it’s much easier for me to say. Tell my listeners a little bit about yourself. Give that 30-second commercial of, just, Mary McCarthy.

Mary McCarthy: [00:30:03] Okay. Well, hi, everybody. I am Mary McCarthy. I have two organizations. YMT Consultants is a business consulting firm. I have been a business consultant, working with the early-stage micro-business owner for over 10 years.

Mary McCarthy: [00:30:21] Back in 2011, I ran across an SBA article that said, “If all things are equal, why are men succeeding more than women?” That launched the really good question of: well, the answers weren’t anything unique, but the fact is, we’re still saying the same answer, so what can we do to change that?

Mary McCarthy: [00:30:43] I happened to talk a really good friend of mine into launching the organization called the Women’s Small Business Accelerator. We’re actually entering our seventh year of operations, so I’m busy running two organizations on a daily basis.

Betty Collins: [00:30:55] Yes you are. I’ve known you a long time, and I don’t know that you’ll ever not be busy, Mary, but that’s okay. So, tell me, as the executive director of the WSBA, what is the mission, and the purpose of the organization?

Mary McCarthy: [00:31:09] When we go back to the SBA article, it really talked about “if education and income are the same between men and women, why are men succeeding?” The answers, again, were no surprise. Men assumed they would be a million-dollar business; women hoped to pay their bills. A man said he wanted to launch a business, and he was told “Good luck, and congratulations.” A woman was, “How do you do that, and support your family,” right?

Betty Collins: [00:31:35] Right.

Mary McCarthy: [00:31:35] That’s not necessarily going to change. What we determined was we really needed support. We needed guidance. When we created the WSBA, our mission is to help all women. It’s not based on income, or age, ethnicity, location; it’s all women, regardless, that wants to have a successful business.

Mary McCarthy: [00:31:58] Success is what they define it as, not what society defines it as. If you do want that – make money and be home to support, and care for your family – good for you. You should be able to, and you should be able to do it with pride that you are balancing your life, and caring for your family, and providing a financial means. If you want to be a multi-million-dollar business owner, great. We’re going to help you do that, as well. We want all women to be helped, regardless.

Betty Collins: [00:32:26] When you help women, what does that mean? What is the help you’re giving them?

Mary McCarthy: [00:32:32] Well, I think, first, it is just appreciation that they can accomplish whatever they would like. They’re no longer doing it alone. We’re there to help, mentor, guide, support, push, listen to – whatever that you need.

Mary McCarthy: [00:32:49] We have a lot that we deal with on a daily basis, and we allow ourselves, at times, to get completely overwhelmed. We want to work through all of that, and really take the emotion out; figure out what is the business model that we want to accomplish. How are we going to accomplish it? Then, let’s put a plan in action, and let’s make it happen.

Betty Collins: [00:33:08] You have a mentoring program, an educational program, as well as Power Circles. You want to just tell us a little bit about that?

Mary McCarthy: [00:33:15] We have three signature programs. We work with the “I’ve got an idea,” all the way through “I want to grow.” The idea stage, to “I have launched, but I’m not making any money, because I haven’t really figured out my business model …” that’s called the inspired entrepreneur. “We have a great dream, a great desire. How do we monetize?”.

Mary McCarthy: [00:33:36] It is a six-month education program, and it’s focused on really creating a model. Who is your target customer? What is your pricing? The outcome is a written business plan. I like to tell people it’s not the plan that matters, it’s the journey. It’s the research, it’s understanding the information, not the assumption, on what your business is going to be, and do.

Mary McCarthy: [00:34:00] Power Circles is once you’ve been in business for a year … Think of a mini-mastermind group. We have a group of six to eight women that get together on a monthly basis, that support each other, that provide ideas, information, support, but it’s facilitated by a business expert that brings in the business tools, brings in the knowledgeable speakers. It’s about dealing with the day-to-day, allowing you to get out of your head, and focus on working on the business.

Mary McCarthy: [00:34:31] Then, Mentor Match. Once you’ve been in business for three years, or more, it is time now for a mind-shift change. You want to grow, and you’re not sure how to do it. We’ve got to change you from being the owner of your small business, to becoming the CEO of your organization. We will match you, and it’s all a hand-selected match, based on what your needs are, with a very successful woman business owner who’s already done it, that can help provide strategy, and guidance.

Betty Collins: [00:35:00] Those are awesome programs. It’s why Brady Ware has definitely wanted to partner with you in helping to make sure those launch, and get going, because you guys are only seven years old. It’s taken some time, but you’ve built up quite a bit of clientele, and a good board, and you have a lot of substance in your stuff.

Mary McCarthy: [00:35:17] We’ve come a long [00:35:18] way [cross talk]  [00:35:18]

Betty Collins: [00:35:18] Tell me this; tell me the favorite story of the woman who’s come through your program.

Mary McCarthy: [00:35:24] There are so many incredible women that have come through the program. We had one who had been very successful. She had to take time out of her business, in order to be a caregiver, and that meant she had a year, almost a year and a half, where she wasn’t generating any income.

Mary McCarthy: [00:35:42] When the individual passed, she’s sitting there, going “What do I do?” She got a mentor. They created very specific goals, and it was all about sales. She had someone who held her accountable. She accomplished goals in four months.

Betty Collins: [00:35:58] Wow.

Mary McCarthy: [00:35:59] I had somebody who went through the Inspired, because I’m going to give you [00:36:02] two [cross talk] You asked for one, but [00:36:03] I’m going to give you two. She went through the Inspired, and she wanted to be a food business. One of my favorite sayings, if you’re a food entrepreneur, is “Just because your friends, and family like your food, does not mean they will pay for it,” right?

Betty Collins: [00:36:15] Yes.

Mary McCarthy: [00:36:18] She started a Friday night supper club. She delivered food to somebody that knew someone, and next thing you knew, she ended up on Food Network.

Betty Collins: [00:36:27] Very nice.

Mary McCarthy: [00:36:27] She was on Food Court Wars, if anyone remembers that show, on Food Network. She won. Couldn’t tell anyone that she won, but she won. She needed funding to open up, and it was in a food court. Wasn’t necessarily what she wanted to be, but it was a good learning lesson, so we decided to go for it.

Mary McCarthy: [00:36:44] After she won, we had to get funding; signed a very strict nondisclosure, and we couldn’t say she won. The lender didn’t want to give her money unless they knew she won. We had to navigate that. Finally got the funding, got her launched, ran it for a year. She learned so much, shut it down; then went back to catering. She was pregnant, and she had a child.

Betty Collins: [00:37:06] Okay.

Mary McCarthy: [00:37:06] She recently just went back into her business, big time, and she is now in Cameron Mitchell’s food court.

Betty Collins: [00:37:14] Very nice, very nice. The success stories are what keep your vision alive. It keeps the purpose, it keeps … Because you’re very busy, and so, for you to still be co-leading this, and doing this is awesome.

Betty Collins: [00:37:27] Let’s go with the last question, which is where can business owners, inspire people … What did you call them, the Inspired Entrepreneur?

Mary McCarthy: [00:37:37] The Inspired Entrepreneur.

Betty Collins: [00:37:38] Where do they find the WSBA? Where can they go on, and find your information?

Mary McCarthy: [00:37:42] Well, I would say the easiest way to find us is on our web site, which is wsbaohio.org. They can come to the Women’s Conference and see us. We have our annual gala, and fundraiser every October, and they can come. We celebrate with 300 to 350 of our closest friends. You’re welcome to be a friend, and come join us as well.

Betty Collins: [00:38:02] Well, I appreciate, today, Christy, and Mary, both coming. These partnerships for Brady Ware have been invaluable. We look at them as just part of the success of our women’s initiative.

Betty Collins: [00:38:14] I cannot emphasize to you enough that if you really want to start this within your company, and you don’t need to be a large company to start a women’s initiative, you’ve got to partner with the right people in town that support you, and you support them. It will make a difference in that.

Betty Collins: [00:38:32] As your career advancements continue, your financial opportunities will continue to grow. Be prepared. Visit bradyware.com/resources to download a copy of the financial checklist for every stage of your life. Everything about the Inspiring Women podcast, this episode, and Brady Ware & Company Accounting Services can be found in the podcast show notes.

Tagged With: Dayton accounting, Dayton business advisory, Dayton CPA, Dayton CPA firm, leadership development, Mary McCarthy, Mentors, NAWBO, NAWBO Columbus Chapter, recruiting women, retaining women, woman-owned business enterprise, Women in Business, women owned business

Jason Haner with Leapley Construction Group and Alessio Urso with LightSmarts

February 14, 2019 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Jason Haner with Leapley Construction Group and Alessio Urso with LightSmarts
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Jason Haner and Alessio Urso

Jason Haner, Leapley Construction Group

Jason Haner is a Vice President with Leapley Construction Group. Leapley Construction is a twenty-year-old, woman-owned interior renovation General Contractor that exists to build spaces where people thrive. Leapley has a robust staff of 17 Project Managers and 29 Superintendents focused on Office, Higher Education and Healthcare projects. Key Leapley clients include in the office market include Coca-Cola, Norfolk Southern, Equifax, and Newell Brands. Higher education clients include the University of Georgia, Georgia Tech, Georgia State, Emory University, and Kennesaw State University. Key Healthcare accounts include Piedmont Hospital, Kaiser, Northside Hospital and Emory Clinic. Leapley construction has grown 65% in the last 3 years, recording revenues of $88 million in 2018.

For more information, go to http://www.leapleyconstruction.com/.

Alessio Urso, LightSmarts

Alessio Urso is the Founder and Principal of LightSmarts. Alessio creates great visual experiences while promoting health and well-being in commercial lighting design by working cohesively with architects, interior designers, and property owners.

Alessio helps his clients achieve their vision within budget, on schedule and without increasing the complexity of the project. His over fifteen years of experience in both lighting design and lighting controls enables me to provide a complete turnkey solution precisely fitted to each client’s particular needs.

The custom lighting and controls designed by LightSmarts take into account both quantity and quality: the right quantity of lighting needed to perform in a specific space plus the right quality of light that will create a comfortable and healthy environment. When it comes to creating a lighting and controls design (whether for interior lighting or exterior lighting), every detail is attended to and every element fully executed to meet the highest standards.

For more information, go to https://www.lightsmarts.com/, or contact Alessio Urso with LightSmarts directly at aurso@LightSmarts.com or (470) 265-1292.

Tagged With: custom lighting, custom lighting controls, education building renovation, exterior lighting, general contracting, general contractor, healthcare building renovation, interior designers, interior lighting, Leapley Construction, Leapley Construction Group, lighting controls, lighting design, LightSmarts, office renovation, property owners, renovation, ROI on lighting, woman owned business, woman-owned business enterprise

MARTA and Disadvantaged Business Enterprises

April 1, 2015 by angishields

Midtown Business Radio
Midtown Business Radio
MARTA and Disadvantaged Business Enterprises
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MARTA and Disadvantaged Business Enterprises

This week, Lara Hodgson, CEO and Founder of NOWaccount came by and brought experts from Atlanta’s mass transit authority and a WBE who’s worked with them to talk about MARTA and Disadvantaged Business Enterprises.  Ferdinand Risco is the Executive Director for Marta’s Diversity and Equal Opportunity platform.  This arm of MARTA focuses on engaging Atlanta’s disadvantaged business enterprises to provide them with opportunities to vie for contracts and sub-contracts to work with federally-funded projects around the community.

Ferdinand shared that their goal for DBE participation is 30% of contracts awarded to this demographic of Atlanta’s business community.  He talked about the fact that there are business opportunities on a broad spectrum of needs from basic office supplies to construction, planning, and other services.  We talked about the online resources MARTA makes available to allow local business owners to easily review current and upcoming projects they could potentially participate in.

We also talked about the fact that business owners need to go through the effort to establish credit and corporate structuring to position themselves to be able to meet certification requirements for DBE status.  Through partnerships with GMSDC and SBA, MARTA helps business owners have access to these often-free education and mentoring resources, as well as access to necessary resources such as working capital.

Lara shared information about NOWaccount’s recent partnering with MARTA to make their innovative capital solution available to the B2B community.  This solution gives business owners access to their AR capital within 5 days or less for 2.5% of the total AR sold.  In this way, NOWaccount gives B2B’s quick access to the capital they’ve already earned so they can add new staff, take larger orders, or purchase in bulk on discounts they wouldn’t be able to get otherwise.

Lara also introduced us to Heather Alhadeff, President of Center Forward, a transportation and land use planning firm based in Atlanta.  Heather is so committed to the value of mass transit, she hasn’t owned a car in years.  In addition to avoiding headaches associated with driving with Atlanta traffic, she also has gained first-hand experience of what users of our mass transit system experience.  This affords her with insight to be able to recommend options that would improve on the experience and/or allows her to effectively engage community residents when discussing developments (growth or retraction) of mass transit, road systems, or urban land development.

We talked about why transportation is such a key element of urban or city planning, discussing examples of how mass transit availability can have unexpected impacts on such facets of our lives as healthcare delivery and other important functions.

Special Guests:

Ferdinand Risco, Executive Director of Diversity and Equal Opportunity, MARTA  twitter_logo_small  Pinterest-logo  instagram-logo-transparent-png-i11 (16x16)  feed logo  facebook_logo_small3  linkedin_small1   flickr  youtube logo

MARTA

  • MBA, University of New Haven
  • Recipient, 2014 GMSDC The Ambassador Award
  • Former Bradley Platoon Leader, US Army
  • Previous Inclusion and Diversity Manager, MTA Metro-North Railroad

Heather Alhadeff, President, Center Forward    facebook_logo_small3  linkedin_small1  twitter_logo_small  google-plus-logo-red-265px

Center Forward

  • BS Planning & Economic Development, Georgia State University
  • MBA, City Planning, Georgia Institute of Technology
  • Published Author
  • Part-time instructor, Georgia Institute of Technology

Lara O’Connor-Hodgson, CEO of Nowaccount Network Corporation  Twitter  LinkedIn  Facebook

Nowaccount Network Corporation

  • MBA Harvard Business School
  • Former Adjunct Professor of Finance, Georgia Institute of Technology
  • Board of Directors, Georgia Regional Transportation Authority
  • Owner, Insomnia Group
  • Chairman of the Board, Atlanta Heights Charter School
  • Second Language–Japanese

 

 

 

 

Some backing music provided by: www.pacdv.com/sounds/

 

Tagged With: contracting, CW Hall, DBE, disabled veterans, diversity, Ferdinand Risco, Georgia Institute of Technology, georgia state university, Georgia Tech, gridlock, Heather Alhadeff, land use, land use development planning, Lara Hodgson, live work play, MARTA, mass transit, MBE, merchant services, Midtown Business Radio, minority-owned business enterprise, NOWaccount, public transportation, Radiox, small business, street cars, TOD, traffic, Transportation, Transportation oriented development, transportation planning, urban development, Veterans, WBE, woman-owned business enterprise

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