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How to Publish a Book and Build Authority with Angela DeCaires

August 27, 2025 by John Ray

How to Publish a Book and Build Authority with Angela DeCaires, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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How to Publish a Book and Build Authority with Angela DeCaires, on The Price and Value Journey podcast with host John Ray

How to Publish a Book and Build Authority with Angela DeCaires (The Price and Value Journey, Episode 145)

For many professional service providers, writing a book is more than just a dream. Becoming the author of a well-crafted book is one of the most effective ways to establish authority, strengthen client trust, and create new opportunities. Yet the world of publishing can feel confusing and overwhelming. Should you self-publish, go hybrid, or pursue a traditional deal? How much time and money should you expect to invest? And what are the most common mistakes first-time authors make?

In this episode of The Price and Value Journey, John Ray welcomes Angela DeCaires, CEO of BookLogix, a non-traditional publishing company based in Alpharetta, Georgia. Angela has guided countless authors through every stage of the publishing process, and she shares her insights on what it really takes to turn your expertise into a professional book that supports your business and your brand.

Angela explains why a book enhances credibility far beyond a LinkedIn profile or a polished website, the mindset shifts needed to get from “I want to write a book” to actually finishing it, and why editing and design are non-negotiables if you want your book to carry weight with clients. She also unpacks the realities of book sales versus the far greater return that comes from speaking engagements, consulting opportunities, and client trust. Angela also discusses how artificial intelligence is affecting publishing, both where it can help authors and where its limits and risks show up.

If you’ve ever thought about writing a book but weren’t sure where to start, or whether it’s worth the effort, this conversation will give you direction and the encouragement to move forward.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Key Takeaways You Can Use from This Episode

  • Writing a book cements your authority and credibility in ways no website or LinkedIn profile can.
  • Most conferences and speaking events expect authors to have a published book—they literally want it in the room.
  • Don’t underestimate editing and design. A well-written book with a poor cover or structure undermines your credibility.
  • The average nonfiction book sells only a few hundred copies; the real value is in how the book builds your practice and opens doors.
  • Fear and self-doubt derail many would-be authors. Start by getting ideas out of your head and onto paper—or use dictation, recordings, or a book coach.
  • Be clear on your audience: the narrower and more defined your “tribe,” the more effective your book will be.
  • AI is changing publishing: it can be a useful tool for editing and brainstorming, but authors must understand its limits and the restrictions around using AI-generated content.

Topics Discussed in this Episode

00:00 Introduction to The Price and Value Journey
00:11 The Dream and Reality of Publishing a Book
01:16 Introducing Angela DeCaires and BookLogix
03:00 The Importance of Writing a Book for Credibility
05:56 Challenges and Mindset of Aspiring Authors
11:53 The Financial Realities of Publishing
12:59 Marketing Strategies for Your Book
17:20 The Role of Editing and Design
20:01 Navigating AI in the Publishing World
26:00 Understanding Non-Traditional Publishing
27:25 Navigating the Overwhelming World of Publishing
29:17 Red Flags to Watch Out For in Publishing
31:03 The Role of Marketing in Book Success
32:44 Collaborative Approaches to Book Marketing
38:01 Reviving and Refreshing Older Books
41:52 Using Books as Business Development Tools
44:04 Common Mistakes Authors Make
46:05 The Impact of AI on Book Credibility
47:28 Success Stories and Final Thoughts

Angela DeCaires, CEO, BookLogix

Angela DeCaires, CEO, BookLogix, on The Price and Value Journey podcast with host John Ray
Angela DeCaires, CEO, BookLogix

Angela DeCaires is the CEO of BookLogix, an Atlanta-based publishing company dedicated to helping authors from all backgrounds publish, market, and sell their books. With a strong background in public relations, writing, broadcasting, and journalism, Angela began her career as a TV news producer and news writer in New York before moving into public relations roles for health systems in Florida and New York. She holds a BA in Communication/Journalism from St. John Fisher University and has held previous roles at BookLogix, including Director of Publishing and Marketing & Communications Manager.

Under Angela’s leadership, BookLogix has become known for offering comprehensive publishing support, including project management, editing, design, printing, and marketing services tailored to each author’s needs. Angela is passionate about educating authors on the nontraditional publishing industry and is a frequent speaker at writers’ conferences and publishing events. Her extensive industry experience and commitment to author success have helped position BookLogix as a trusted resource for writers seeking to publish high-quality, market-ready books.

Connect with Angela: LinkedIn | Connect with BookLogix: Website | LinkedIn | Facebook

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 880 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset®, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver outstanding value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: AI, AI book writing tools, AI editing, Alpharetta business, Angela DeCaires, artificial intelligence, artificial intelligence in publishing, Atlanta publishing industry, book design, book editing, book marketing, book publisher, book publishing, BookLogix, building authority with a book, business development with a book, credibility, credibility for consultants coaches and attorneys, expert-service professionals, hybrid publishing, John Ray, nonfiction book publishing, professional service providers, professional services marketing, publishing company Alpharetta, publishing technology, Self Publishing, speaking and authorship, The Price and Value Journey, traditional publishing, trust, writing a book for business

The Invisible Value of What Never Happens, with Benny Carreon, Velocity Technology Group

April 30, 2025 by John Ray

The Invisible Value of What Never Happens, with Benny Carreon, Velocity Technology Group, on The Price and Value Journey with host John Ray
North Fulton Studio
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The Invisible Value of What Never Happens, with Benny Carreon, Velocity Technology Group, on The Price and Value Journey with host John Ray

The Invisible Value of What Never Happens, with Benny Carreon, Velocity Technology Group (The Price and Value Journey, Episode 131)

How do you express the value of something that does not occur? That question is one area of focus in this episode of The Price and Value Journey, as host John Ray welcomes Benny Carreon, founder and CEO of Velocity Technology Group. As a global technology consultant, Benny discusses how he explains to clients the value of avoiding cyberattacks and maintaining smooth operations, as well as his use of value-based pricing. The conversation also covers Benny’s journey from the telecom industry to building a global technology consulting firm specializing in managed IT, cybersecurity, and digital transformation with AI. Benny shares insights on the company’s holistic approach to client solutions, the importance of strategic partnerships, and the impact of cybersecurity. They also delve into Benny’s podcast, WFH with Two Guys, co-hosted with Dennis Jackson, and talk about the rapid adoption and future potential of AI in businesses.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Benny Carreon, Velocity Technology Group

Benny Carreon is the founder and principal of Velocity Technology Group, a Boulder, Colorado-based company specializing in technology solutions for businesses. Since establishing the company in 2003, Benny has led Velocity through significant growth, expanding its services from telecommunications to a comprehensive suite of technology offerings, including cybersecurity, digital transformation, and IT consulting. His vision centers on helping small and mid-sized businesses leverage innovative technology to improve efficiency and drive sustainable success.

With over 30 years of experience in the technology sector, Benny is known for his practical approach and deep industry knowledge. He is passionate about demystifying complex tech topics for business leaders and guiding organizations through the challenges of digital change. Benny’s expertise is frequently sought after for strategic planning, technology upgrades, and cybersecurity best practices.

In addition to his work at Velocity, Benny co-hosts the podcast “WFH with 2 Guys,” where he and his co-host Dennis Jackson of WorX Solutions discuss workplace trends, artificial intelligence, business strategy, and many other topics with fellow experts. Through both his company and his podcast, Benny Carreon remains dedicated to empowering businesses with the tools and insights they need to thrive in a rapidly evolving digital landscape.

LinkedIn | Velocity Technology website

Topics Discussed in this Episode

00:00 Introduction to The Price and Value Journey and Guest Welcome
01:30 Benny’s Journey with Velocity Technology Group
02:51 Client Relationships and Challenges
07:56 Value-Based Pricing and Client Education
15:05 Cybersecurity Insights and Best Practices
26:03 The Reality of Cybersecurity Threats
27:02 The Emotional Impact of Being Hacked
29:26 Understanding the Value of IT Services
32:35 The Evolution of AI in Business
39:17 Practical AI Applications for Businesses
43:16 The Importance of Incremental Improvements
45:22 The Role of Podcasts in Business
50:20 Conclusion and Contact Information

About The Price and Value Journey Podcast

The Price and Value Journey is a show for expert-service professionals who want more than formulas and quick fixes. If you’re a solo or small-firm provider—consultant, coach, attorney, CPA, or fractional executive—you know the real work of building a practice goes far beyond pricing. It’s about finding clarity, showing up with confidence, and learning how to express the full value of what you do in ways that clients understand and appreciate.

The Price and Value Journey Podcast with host John RayHosted by John Ray, business advisor and author of The Generosity Mindset, this podcast explores the deeper journey behind running a services business: how you think about your work, how you relate to clients, and how you sustain a business that’s not only profitable but deeply fulfilling. Yes, we talk pricing, but we also talk mindset, business development, trust, empathy, positioning, and all the intangible ingredients that make a practice thrive.

With solo episodes and conversations featuring thoughtful guests, The Price and Value Journey is a companion for professionals who are building something meaningful. Produced in partnership with North Fulton Business Radio, LLC, an affiliate of Business RadioX®, the podcast is accessible on all major podcast platforms. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: AI, artificial intelligence, Benny Carreon, John Ray, pricing, service pricing, Technology, The Price and Value Journey, value pricing, value selling, Velocity Technology Group

The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik

March 18, 2025 by John Ray

The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik, on The Exit Exchange podcast with host John Ray
North Fulton Studio
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The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik, on The Exit Exchange podcast with host John Ray

The Transformative Impact of AI on Business Exit Planning, with Gerardo Kerik (The Exit Exchange, Episode 22)

In this episode of The Exit Exchange, host John Ray dives into the business implications of artificial intelligence with Gerardo Kerik, a WSI consultant. Gerardo discusses the evolving landscape of AI and its significant impact on advisors and companies in the exit process. He highlights how AI tools have transitioned from requiring immense computing power and data sets to becoming accessible via natural language processing since the advent of large language models in 2017.

This shift, exemplified by the rapid adoption of OpenAI’s ChatGPT, has opened new opportunities for businesses to streamline processes, enhance decision-making, and boost efficiency. Gerardo also addresses common challenges in AI adoption, such as unrealistic expectations, inadequate data, and the necessity of training, while emphasizing the importance of implementing AI policies to protect client confidentiality.

The conversation further explores practical use cases like automated meeting transcription and document generation, underscoring how AI can drastically reduce time spent on routine tasks. Gerardo predicts that the future of AI includes even more advanced solutions like agentic AI, which can autonomously manage tasks and revolutionize business operations. For advisors looking to stay ahead, this episode provides crucial insights into leveraging AI effectively and ethically.

The free e-book Gerardo mentioned in the interview, Unlocking the Potential of ChatGPT & AI: A Guide to Embracing AI in Your Business and Life, can be downloaded here.

The host of The Exit Exchange is John Ray, and the show is produced by John Ray and North Fulton Business Radio, LLC, the North Fulton affiliate of Business RadioX®. John Ray is a Gold Sponsor of XPX Atlanta.

Gerardo Kerik

Gerardo Kerik is a renowned digital marketing strategist and AI consultant with over 20 years of experience working with global brands and mid-market companies. As the Principal Strategist at WSI, the world’s largest digital marketing network, Kerik specializes in leveraging AI-powered solutions to help businesses grow, improve efficiency, and increase revenue. He has developed AI tools that have boosted lead conversion rates by 40% and has played a key role in scaling eCommerce platforms, contributing to significant revenue increases.

Kerik’s expertise in AI integration is highlighted by his work in optimizing business operations, improving profitability, and driving efficiency. He serves as a Fractional CMO and strategic advisor, guiding companies through the evolving digital landscape toward long-term success. His work with private equity firms and their portfolio companies focuses on using AI and data-driven strategies to accelerate growth. Kerik’s podcast, “Embracing Change,” explores how AI is transforming industries, providing actionable insights and practical strategies for harnessing AI’s power.

In his current role, Kerik leads a team of digital marketing consultants in Atlanta, offering services that include strategy development, branding, marketing conversion rate optimization, automation, inbound marketing, SEO, PPC, eCommerce, and customer acquisition strategies. His agency has worked with clients across various industries, including finance, media, eCommerce, and education. Kerik’s commitment to AI and digital transformation is reflected in his work with clients, where he helps them leverage AI to drive revenue growth and improve operational efficiency.

LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome to The Exit Exchange
01:59 Guest Introduction: Gerardo Kerik
02:12 Gerardo’s Background and AI Journey
03:39 Understanding AI: Myths and Realities
04:06 The Evolution of AI
08:12 AI Tools and Practical Applications
18:34 Confidentiality and Privacy Concerns
22:00 Challenges in AI Implementation
26:38 Future of AI and Adoption
32:59 Closing Remarks and Contact Information

The Exit Planning Exchange Atlanta

The Exit Planning Exchange Atlanta (XPX) is a diverse group of professionals with a common goal: working collaboratively to assist business owners with a sale or business transition. XPX Atlanta is an association of advisors who provide professionalism, principles, and education to the heart of the middle market.

Their members work with business owners through all stages of the private company life cycle: business value growth, business value transfer, and owner life and legacy. Their vision: to fundamentally change the trajectory of exit planning services in the Southeast United States. XPX Atlanta delivers a collaboration-based networking exchange with broad representation of exit planning competencies. Learn more about XPX Atlanta and why you should consider joining our community by following this link.

The host of The Exit Exchange is John Ray, and the show is produced by North Fulton Business Radio, LLC, the North Fulton affiliate of Business RadioX®, in Alpharetta. The show archive can be found by following this link.

John Ray and Business RadioX North Fulton are Gold Sponsors of XPX Atlanta.

Tagged With: AI, artificial intelligence, exit planning, Exit Planning Exchange, Gerardo Kerik, The Exit Exchange, The Exit Planning Exchange Atlanta, XPX Atlanta

Monetizing Your Firm’s Hidden IP with AI, with Mike Blake, High Score Strategies

March 12, 2025 by John Ray

Monetizing Your Firm’s Hidden IP with AI, with Mike Blake, High Score Strategies, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
Monetizing Your Firm’s Hidden IP with AI, with Mike Blake, High Score Strategies
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Monetizing Your Firm’s Hidden IP with AI, with Mike Blake, High Score Strategies, on The Price and Value Journey podcast with host John Ray

Monetizing Your Firm’s Hidden IP with AI, with Mike Blake, High Score Strategies (The Price and Value Journey, Episode 124)

In this episode of The Price and Value Journey, host John Ray welcomes back Mike Blake, CEO of High Score Strategies, to explore the untapped potential of intellectual property (IP) for professional services firms. The discussion centers on the significant value that firms often overlook in their accumulated data and institutional knowledge. Mike explains the importance of structured data and how firms can monetize it through consulting services, thought leadership, and even AI-driven insights. The conversation delves into practical steps for firms of all sizes to start leveraging their data, the potential impediments, and the broader implications for firm valuation and exit strategy. Whether an accounting firm, law firm, or any other professional practice, Mike offers actionable advice to transform data into a valuable, saleable asset.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Mike Blake, High Score Strategies

Mike Blake, High Score Strategies
Mike Blake, High Score Strategies

Mike is the CEO of High Score Strategies (HSS), a consultancy devoted to guiding clients to understand the value of their businesses and intangible assets for acquisition, investing, capital raising, disposition, and succession planning.

Investors and owners rely on Mike’s “information over validation” advisory approach, understanding that the questions he asks unearth hard but crucial answers that support their next transformative step or business stage.

Mike’s background spans 20+ years in valuation and 8 years in venture capital and investment banking. Before founding HSS, he served as Managing Partner with Brady Ware Arpeggio, Director of Valuation Services with Aprio (formerly Habif, Arogeti, & Wynne), and Managing Director with Adams Capital.

He is also a Special Lecturer at Georgia Tech, where he teaches graduate students about the valuation of emerging technologies and intellectual property, with a focus on Monte Carlo simulations and real options theory.

Mike founded and ran Startup Lounge, a nonprofit in Atlanta that helped connect hundreds of investors and startups over a decade. He currently serves on the board of the BVIUK (Business Valuation Institute UK).

He has coached six teams to victory in business plan competitions, leading to over $300,000 in cash prizes and nearly $2 million in services—including an entrepreneur who secured funding through ABC’s Shark Tank.

A highly engaging and deeply knowledgeable speaker, Mike has delivered 100+ presentations on a range of topics, including startup valuation, business appraisal, risk management, intellectual property, and emerging tech valuation.

He holds an MBA from Georgetown University and a BA from Franklin & Marshall.

Mike is multilingual, speaking fluently in English, Ukrainian, Russian, and French, and is conversant in Portuguese, German, and Spanish.

He currently lives with his family in Caldas Da Rainha, Portugal, about an hour outside of Lisbon.

Website | Mike’s LinkedIn | Firm LinkedIn | YouTube | Facebook

Topics Discussed in this Episode

00:00 Introduction and Recap
00:50 Reintroducing Mike Blake, High Score Strategies
02:40 The Value of Intellectual Property in Professional Services
04:09 Monetizing Data and Information in Professional Services
10:46 Leveraging AI for Data Analysis
14:33 Challenges and Opportunities in Data Utilization
27:09 The Cost of a Conservative Mindset in Accounting
28:41 The Overwhelming Task of Data and Information Management
29:18 Leveraging AI for Competitive Advantage
32:22 Challenges and Solutions for Small Firms
40:06 Creating Value Through Structured Data
48:39 Prioritizing Data Management in Your Firm
52:19 Conclusion and Contact Information
23:19 Guidance for Business Owners
28:40 Success Stories and Impact
30:49 Conclusion and Contact Information

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on: building a services practice by seeking to convince the world of the value you offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value you deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: 360 Pest & Food Safety Consulting, AI, artificial intelligence, intellectual property, Ip, John Ray, Mike Blake, professional service firms, professional services, The Price and Value Journey

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation

October 2, 2024 by John Ray

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation
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Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire, on The Price and Value Journey podcast with host John Ray

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation (The Price and Value Journey, Episode 115)

In this episode of The Price and Value Journey, John Ray hosts Natalie Born, an innovation expert and principal consultant at Arch + Tower, to discuss innovation in professional services and the impact of AI and other disruptive technologies on professional services. Natalie emphasizes the importance of balancing automation with relationship-building, outlining ways organizations can use AI to enhance productivity and client experiences. The conversation delves into strategies for fostering a culture of innovation, establishing governance around AI usage, and ensuring AI augments rather than replaces human capabilities. Natalie also shares insights on maintaining the perception of value and pricing services effectively in an AI-influenced market. Listeners are encouraged to focus on co-creating solutions with clients to ensure relevance and effectiveness.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Natalie Born, Arch + Tower, and Author, Set It on Fire: The Art of Innovation

Natalie Born, Arch + Tower, and Author, Set It on Fire: The Art of Innovation, on The Price and Value Journey podcast with host John Ray
Natalie Born

Natalie Born is a member of Frazier & Deeter’s Advisory Practice and a Principal Consultant with Arch + Tower, an FD Company. She specializes in helping businesses develop and implement effective strategies to exceed their goals, grow their topline revenue and achieve award-winning results.

Natalie is the host of a top 25 innovation podcast, Innovation Meets Leadership, that is listened to in over 80 countries.  She authored the book, Set It on Fire: The Art of Innovation.  Natalie has collaborated on two approved US patents and has over 20 years of experience leading product development, strategy, and innovation teams working globally in over 18 countries. Natalie has worked with organizations such as CareerBuilder, First Data, IHG, and ADP, leading major initiatives in over 18 countries.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | Natalie’s Book | Natalie’s Podcast

Topics Discussed in this Interview

00:00 Introduction to The Price and Value Journey
00:37 Meet Natalie Born: Innovation Expert
01:59 The Role of Automation in Professional Services
04:02 Historical Perspective on Technology and AI
04:38 AI Adoption Across Industries
09:28 Fostering a Culture of Innovation
17:11 Balancing Technology and Human Touch
22:10 Practical AI Applications in Professional Services
25:41 Amazon’s Daily Upload Limit
26:24 AI’s Impact on Content Perception
27:30 The Hype vs. Heart Debate
28:35 Using AI to Enhance Client Value
29:09 Defining AI Governance in Organizations
30:08 Scaling AI for Organizational Success
33:23 The Importance of Client Feedback
35:44 Measuring and Pricing Value
39:57 The Role of Change Management
42:05 Conclusion

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a Show Host and Producer and owns the North Fulton (Georgia) studio of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: AI, AI governance, Arch + Tower, artificial intelligence, change management, Frazier Deeter, Innovation, John Ray, Natalie Born, professional services, Technology, The Price and Value Journey

Dan McCann with SymTrain and Avis Bowen & Christopher Telo with The Enzo at Ariston

September 5, 2024 by Mike

Gwinnett Business Radio
Gwinnett Business Radio
Dan McCann with SymTrain and Avis Bowen & Christopher Telo with The Enzo at Ariston
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Christopher Telo, Avis Bowen, and Dan McCann

Dan McCann/SymTrain

SymTrain AI Coaching automates role play exercises so customer-facing employees learn how to perform their jobs better and faster. Their Mission is to optimize employee performance through automated role-play, AI-coaching, and digital assessment exercises by creating a digital coach for everyone.

 

Avis Bowen & Christopher Telo/The Enzo at Ariston & Rangewater Real Estate

Discover elevated living at The Enzo at Ariston! Nestled in the vibrant heart of Buford, GA, The Enzo at Ariston redefines luxury living. Just moments from the Mall of Georgia, their upscale apartment community offers 1, 2, and 3-bedroom floor plans, each designed with open concept layouts with premium finishes and quality craftsmanship. Their boutique style community features a stunning array of resort inspired amenities, curated to enrich your daily life. Your search ends here. The home of which you’ve always dreamed of is waiting.

RangeWater Real Estate leads the rental housing industry by leveraging the insights learned across its unique Development, Property Management, Acquisitions, and Investment Management platform to benefit partners, clients, and residents throughout the Sun Belt and Mountain West. With offices in Atlanta, Charlotte, Dallas, Denver, and Tampa, RangeWater targets high job growth markets with demand for new housing.

Gwinnett Business Radio is presented by

Tagged With: AI, apartment living, artificial intelligence, avis bowen, christopher telo, dan mcann, gwinnett busines radio, gwinnett businesses, rangewater real estate, regions bank, subaru of gwinnett, Symtrain, the enzo, the enzo at ariston

Big Brother at the Olympics: France’s New AI Surveillance Law

August 6, 2024 by John Ray

Big Brother at the Olympics: France's New AI Surveillance Law, on the PrivacyCafe Podcast with Richard Sheinis and Jade Davis
Hall Booth Smith Podcast Network
Big Brother at the Olympics: France's New AI Surveillance Law
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Big Brother at the Olympics: France's New AI Surveillance Law, on the PrivacyCafe Podcast with Richard Sheinis and Jade Davis

Big Brother at the Olympics: France’s New AI Surveillance Law (PrivacyCafé, Episode 6)

In this episode of PrivacyCafé, hosts Richard Sheinis and Jade Davis from Hall Booth Smith discuss France’s new data privacy law permitting AI video surveillance for the Paris Olympics. The law allows advanced AI tools and persistent surveillance to heighten security during the games. They also explore the implications of this legislation, such as potential privacy issues, the “exclusion” of biometrics, data usage by private companies, and the lack of transparency in data handling. The conversation touches on broader concerns about turning France into a surveillance state and the potential future application of similar technologies at large-scale events globally.

PrivacyCafé is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Topics Discussed in this Episode

00:00 Introduction to PrivacyCafé
00:40 Special Privacy Law for Paris Olympics
01:20 AI Surveillance and Security Concerns
03:35 Private Companies and Data Privacy
04:44 Government vs. Private Enterprise
10:36 Future Implications and Concerns
17:29 Conclusion and Contact Information

About PrivacyCafé

PrivacyCafé is your essential guide through the complex terrain where law, data privacy, cybersecurity, and artificial intelligence intersect. Hosts Richard Sheinis and Jade Davis, Co-Leads and Partners in the Data Privacy and Cybersecurity Practice at Hall Booth Smith, unravel the intricacies of privacy laws, offer insights on cybersecurity issues and concerns, explore fast-moving artificial intelligence technologies and their implications, and interview top experts. Underwritten by Hall Booth Smith, this podcast is essential listening not only for data privacy and cybersecurity experts but for business owners, executives, and others interested in the latest insights on these topics.

Richard and Jade welcome your questions, feedback, and topic requests. Email them: PrivacyCafe@hallboothsmith.com. You will also find other news and insights from Richard and Jade, as well as other professionals in the Data Privacy & Cybersecurity practice at Hall Booth Smith, by visiting the Data Privacy & Cybersecurity page.

PrivacyCafé is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Richard Sheinis, Partner, Hall Booth Smith

Richard Sheinis, Partner, Hall Booth Smith, P.C.
Richard Sheinis, Partner, Hall Booth Smith, P.C.

Richard Sheinis has litigated in federal and state courts for 37 years and has been the first chair for approximately 175 jury trials. His clients have included health care professionals and institutions, technology companies, and global business entities.

Rich takes advantage of his litigation background to work with businesses in the areas of data privacy and cybersecurity, employment, and technology. He works with a wide variety of companies, from small technology businesses to publicly traded companies with a global footprint.

Rich also teaches Health Information Privacy and Security as an adjunct professor at the University of North Carolina at Charlotte.

LinkedIn

Jade Davis, Partner, Hall Booth Smith

Jade Davis, Partner, Hall Booth Smith, P.C.
Jade Davis, Partner, Hall Booth Smith, P.C.

Jade Davis is a Partner at Hall Booth Smith who focuses her practice on data privacy, cybersecurity, artificial intelligence, and construction technology.

Jade provides strategic privacy and cyber-preparedness compliance advice and defends, counsels, and represents companies on privacy, global data security compliance, data breaches, and investigations. Jade advises companies on best practices in privacy, artificial intelligence, cybersecurity, data, mobile, cloud storage, Ad Tech privacy, Internet of Things, and other areas of regulatory compliance.

She leads companies in legal assessments of data security and provides counsel to companies on how best to implement strategies to lead with data and avoid pitfalls. She helps companies strategically think about data while being mindful of global data protection laws, such as the GDPR, UK GDPR, PIPEDA, PDPA, PIPL, LGPD, nFADP, DPDP, CCPA, HITECH, and HIPAA, to name a few.

Jade enjoys helping clients deal with crisis management issues to protect the brand and leads forensic investigations. Her data privacy/cyber security practice reaches into a variety of sectors such as Healthcare, Manufacturing, Hospitality, Construction, Technology, Marketing, Agriculture, Retail, Entertainment, Telecommunications, Energy, Transportation, Logistics, Human Resources, Real Estate, and Insurance to provide litigation defense, advisory assistance, and contractual expertise regarding data privacy agreements, standard contract clauses and addenda, vendor subcontracts, privacy policies, and cookie policies, among others.

LinkedIn

About Hall Booth Smith, P.C.

Established in 1989, Hall Booth Smith, P.C. (HBS) is a full-service law firm headquartered in Atlanta, Georgia, with regional offices strategically located throughout Georgia and the United States. Experienced across a wide range of legal disciplines, HBS prides itself on providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international corporations, state and federal agencies, and nonprofit organizations.

HBS possesses the legal knowledge, skill, and experience to meet their clients’ needs wherever they do business. HBS maintains the highest commitment to ethically and professionally serve their clients by providing the highest quality legal representation.

They deliver quality legal services in a variety of service areas. Experience across legal disciplines combined with a focus on the unique business or personal requirements of the client is the hallmark of the firm. Their clients receive the attention, expertise, and cost-effectiveness of a smaller law firm with the full-service and strong regional presence typical of a larger one.

Company website | LinkedIn | Facebook | Instagram

Disclaimer

PrivacyCafé is a production brought to you by Hall Booth Smith, P.C. This podcast is published for the purposes of providing general information and education on topics which include those related to the law and legal issues, but the contents of the podcast do not constitute legal advice. Listening to this podcast or utilizing the information contained in it in any way does not constitute nor does it create an attorney-client relationship between you and Hall Booth Smith or its lawyers. The contents of this podcast should not be used as a substitute for competent legal advice from a professional attorney licensed in your jurisdiction.

Tagged With: AI, AI Surveillance, artificial intelligence, cybersecurity, data privacy, France, Hall Booth Smith, Hall Booth Smith P.C., Jade Davis, Olympics, Richard Sheinis

The CrowdStrike Incident: Analysis and Takeaways

July 24, 2024 by John Ray

The CrowdStrike Incident: Analysis and Takeaways
Hall Booth Smith Podcast Network
The CrowdStrike Incident: Analysis and Takeaways
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The CrowdStrike Incident: Analysis and Takeaways

The CrowdStrike Incident: Analysis and Takeaways (PrivacyCafé, Episode 5)

In this episode of PrivacyCafé, hosts Jade Davis and Richard Sheinis delve into the massive disruption caused by the recent CrowdStrike incident. They explore the details of how a single antivirus update led to widespread outages affecting millions of Windows devices in critical sectors like healthcare and aviation and prompted opportunistic phishing attacks. The hosts discuss CrowdStrike’s response, potential legal repercussions, and the importance of preparedness in cybersecurity. The episode emphasizes the interconnectedness of global systems and the lessons learned from this unexpected event.

PrivacyCafé is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Topics Discussed in this Episode

00:00 Introduction to PrivacyCafé
00:30 Overview of the CrowdStrike Incident
03:21 Impact on Various Sectors
05:44 Lessons in Preparedness
09:16 CrowdStrike’s Response and Public Reaction
11:17 Potential Legal Ramifications
18:31 Final Thoughts and Conclusion

About PrivacyCafé

PrivacyCafé is your essential guide through the complex terrain where law, data privacy, cybersecurity, and artificial intelligence intersect. Hosts Richard Sheinis and Jade Davis, Co-Leads and Partners in the Data Privacy and Cybersecurity Practice at Hall Booth Smith, unravel the intricacies of privacy laws, offer insights on cybersecurity issues and concerns, explore fast-moving artificial intelligence technologies and their implications, and interview top experts. Underwritten by Hall Booth Smith, this podcast is essential listening not only for data privacy and cybersecurity experts but for business owners, executives, and others interested in the latest insights on these topics.

Richard and Jade welcome your questions, feedback, and topic requests. Email them: PrivacyCafe@hallboothsmith.com. You will also find other news and insights from Richard and Jade, as well as other professionals in the Data Privacy & Cybersecurity practice at Hall Booth Smith, by visiting the Data Privacy & Cybersecurity page.

PrivacyCafé is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Richard Sheinis, Partner, Hall Booth Smith

Richard Sheinis, Partner, Hall Booth Smith, P.C.
Richard Sheinis, Partner, Hall Booth Smith, P.C.

Richard Sheinis has litigated in federal and state courts for 37 years and has been the first chair for approximately 175 jury trials. His clients have included health care professionals and institutions, technology companies, and global business entities.

Rich takes advantage of his litigation background to work with businesses in the areas of data privacy and cybersecurity, employment, and technology. He works with a wide variety of companies, from small technology businesses to publicly traded companies with a global footprint.

Rich also teaches Health Information Privacy and Security as an adjunct professor at the University of North Carolina at Charlotte.

LinkedIn

Jade Davis, Partner, Hall Booth Smith

Jade Davis, Partner, Hall Booth Smith, P.C.
Jade Davis, Partner, Hall Booth Smith, P.C.

Jade Davis is a Partner at Hall Booth Smith who focuses her practice on data privacy, cybersecurity, artificial intelligence, and construction technology.

Jade provides strategic privacy and cyber-preparedness compliance advice and defends, counsels, and represents companies on privacy, global data security compliance, data breaches, and investigations. Jade advises companies on best practices in privacy, artificial intelligence, cybersecurity, data, mobile, cloud storage, Ad Tech privacy, Internet of Things, and other areas of regulatory compliance.

She leads companies in legal assessments of data security and provides counsel to companies on how best to implement strategies to lead with data and avoid pitfalls. She helps companies strategically think about data while being mindful of global data protection laws, such as the GDPR, UK GDPR, PIPEDA, PDPA, PIPL, LGPD, nFADP, DPDP, CCPA, HITECH, and HIPAA, to name a few.

Jade enjoys helping clients deal with crisis management issues to protect the brand and leads forensic investigations. Her data privacy/cyber security practice reaches into a variety of sectors such as Healthcare, Manufacturing, Hospitality, Construction, Technology, Marketing, Agriculture, Retail, Entertainment, Telecommunications, Energy, Transportation, Logistics, Human Resources, Real Estate, and Insurance to provide litigation defense, advisory assistance, and contractual expertise regarding data privacy agreements, standard contract clauses and addenda, vendor subcontracts, privacy policies, and cookie policies, among others.

LinkedIn

About Hall Booth Smith, P.C.

Established in 1989, Hall Booth Smith, P.C. (HBS) is a full-service law firm headquartered in Atlanta, Georgia, with regional offices strategically located throughout Georgia and the United States. Experienced across a wide range of legal disciplines, HBS prides itself on providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international corporations, state and federal agencies, and nonprofit organizations.

HBS possesses the legal knowledge, skill, and experience to meet their clients’ needs wherever they do business. HBS maintains the highest commitment to ethically and professionally serve their clients by providing the highest quality legal representation.

They deliver quality legal services in a variety of service areas. Experience across legal disciplines combined with a focus on the unique business or personal requirements of the client is the hallmark of the firm. Their clients receive the attention, expertise, and cost-effectiveness of a smaller law firm with the full-service and strong regional presence typical of a larger one.

Company website | LinkedIn | Facebook | Instagram

Disclaimer

PrivacyCafé is a production brought to you by Hall Booth Smith, P.C. This podcast is published for the purposes of providing general information and education on topics which include those related to the law and legal issues, but the contents of the podcast do not constitute legal advice. Listening to this podcast or utilizing the information contained in it in any way does not constitute nor does it create an attorney-client relationship between you and Hall Booth Smith or its lawyers. The contents of this podcast should not be used as a substitute for competent legal advice from a professional attorney licensed in your jurisdiction.

Tagged With: AI, artificial intelligence, CrowdStrike, cybersecurity, data privacy, data security, Hall Booth Smith, Hall Booth Smith P.C., Jade Davis, PrivacyCafé, Richard Sheinis

Cybersecurity: Its Importance & the Impact of AI E51

July 2, 2024 by Karen

Cybersecurity-Its-Importance-the-Impact-of-AI-E51-feature
AZ TechCast
Cybersecurity: Its Importance & the Impact of AI E51
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Cybersecurity: Its Importance & the Impact of AI E51

This episode of AZ TechCast explores cybersecurity’s pivotal role and AI’s transformative impact, hosted by Steve Zylstra and Karen Nowicki. Guests Mark Dallmeier, JR Garcia, and Helen Patton emphasize proactive cybersecurity strategies and the dual nature of AI in enhancing threat detection while posing governance challenges. They also discuss AI’s influence on education, stressing ethical guidelines and the need for continuous adaptation in evolving job markets.

Overall, the episode urges organizations to integrate robust cybersecurity measures and embrace AI innovation responsibly across sectors.

MARS-Suite-Logo-TMElasticwhite

MARS is a Huntsville Alabama based technology company and developer of MARS Suite, an integrated suite of modern cyber technologies designed to combat the latest cyber-attacks and preserve businesses’ ability to operate in regulated industries. The company partners with a national network of MSPs, MSSPs, and various Platform and Industry partners to provide security and compliance as-a-service and solutions to organizations operating in heavily regulated industries.

Mark-Dallmeier-AZ-TechCastOver the last 27 years Mark Dallmeier has co-founded multiple technology and consulting companies, and has held various Senior Executive, C Level, and Advisory Board positions within cyber, risk, compliance technology and consulting services companies.

He is currently the President and CEO of MARS Suite, Inc. and is responsible for launching their innovative MARS Suite platform into the market. Over the last 15 years Mr. Dallmeier has held SVP and CSO/CMO roles at BishopFox, Vertek, MSS BTA, and Avertium (formerly Terra Verde Security).

Previously Mr. Dallmeier was the CEO of The ROBB Group, an innovative provider of corporate revenue growth and transformation management consulting services to early stage and Fortune 500 companies. During that time, he also co-founded Channel Savvy a technology channel consulting company that was purchased by Avnet in 2010.

Today Mr. Dallmeier actively publishes research, speaks and facilitates workshops and panels on cybersecurity, risk, compliance, and corporate transformation topics.

Connect with Mark on LinkedIn, Facebook, X and Instagram.

A technology company, Cisco powers an inclusive future for all.

Helen-Patton-AZ-TechCastHelen Patton is a strategic cybersecurity advisor at Cisco. Previously she served as a CISO for the Cisco Security Business Group, and an Advisory CISO, providing strategic insights to the security community. She was the CISO at The Ohio State University and spent ten years in risk and resiliency at JPMorganChase.

Helen actively encourages cybersecurity collaboration across and within industries, to enable better information security and privacy practices. She believes in improving diversity and inclusion in the cyber workforce, and mentors people interested in pursuing careers in security, privacy and risk management. She advocates for more naps and is anti-bagpipes.

Helen has a Master’s degree in Public Policy. She serves on various cybersecurity advisory boards, and is faculty for the Educause Leadership Institute, a committee member for the Cybersecurity Canon, and a cyber risk instructor at the Ohio State University. Helen is a blogger and the author of “Navigating the Cybersecurity Career Path”.

Connect with Helen on LinkedIn and X.

ANM-logo

One of the fastest-growing IT consultancies in the USA. ANM provides innovative solutions and expert engineering to large and mid-sized organizations. Their dedicated team designs, implements, and supports IT solutions in risk mitigation, enterprise infrastructure and digital transformation.

ANM is headquartered in Albuquerque, NM and has offices in Casper, WY; Denver, CO; El Paso, TX; and Scottsdale, AZ. They enjoy a 98.6% customer satisfaction rating, as well as excellent employee and customer retention rates.

JR-Garcia-AZ-TechCastJR Garcia, Director of Solutions Engineering at ANM leads the solutions engineering teams in Arizona, New Mexico, and Texas, focusing on core network, data center, and security architectures.

His expertise lies in managing technical design, strategy, presales, and resource planning for network and security solutions. JR has received several accolades for his exceptional leadership, including the Excellence in Leadership Award, being recognized as the CRN Next-Gen Solutions Provider Leader in 2022, and part of the President’s Club in 2023.

Follow ANM on LinkedIn, Facebook and X.

About Your Hosts

Steven-ZylstraSteve Zylstra serves as president and CEO of the Arizona Technology Council, a role he assumed in 2007. He is responsible for strategy, operations, finance and policy development. Zylstra is a vocal spokesman for the value technology can provide in raising social and economic standards in Arizona.

Zylstra serves on numerous councils, committees and boards, was named “Leader of the Year, Technology,” by the Arizona Capitol Times, and “Most Admired Leader” by the Phoenix Business Journal. In addition, he was awarded an honorary doctorate of science in technology from the University of Advancing Technology in Tempe, Ariz.

Zylstra earned a bachelor’s degree in automotive engineering technology from Western Michigan University.

KarenNowickiv2Karen Nowicki is a successful author, speaker and the creator of Deep Impact Leadership™ and SoulMarks Coaching™. She is a two-time recipient of the prestigious national Choice Award® for her book and personal development retreat. Karen was crowned the first-ever “Mompreneur of the Year” Award in 2010 for the southwestern states. She was recognized for her leadership, business acumen, and work-life balance.

Karen has been an expert guest on regional TV and radio shows, including Fox Phoenix Morning Show, Sonoran Living, Good Morning Arizona, The Chat Room, and Mid-Day Arizona. She has been a regular contributor to many print and online magazines – publishing articles and blogs for business and education.

In addition to working with private coaching clients, Karen is also the Owner & President of Phoenix Business RadioX. The Business RadioX Network amplifies the voice of business – serving the Fortune 500,000, not just the Fortune 500. Phoenix Business RadioX helps local businesses and professional associations get the word out about the important work they’re doing to serve their market, profession, and community.

Of all the experiences Karen has had the privilege of participating in over her vast career, she shares that Phoenix Business RadioX is a pinnacle adventure!

Connect with Karen on LinkedIn and follow Phoenix Business RadioX on Facebook and Instagram.

LeslieMarquezHeadshotsmallerLeslie Cooper Marquez is a dynamic marketing professional with over 17 years of broad-based marketing, public relations and advertising experience in both in-house and agency environments.

Originally from Birmingham, AL, Leslie has honed her expertise across diverse sectors, including non-profit performing arts, legal marketing, mortgage technology, and residential mortgage marketing.

Leslie has been an integral part of the Arizona community for the past 5 years. Most recently, she served as the Marketing Director for Scottsdale-based mortgage technology firm, focusIT, Inc., and previously as the Director of Marketing for Ballet Arizona.

Beyond her professional commitments, Leslie is an active member of the community. She serves as a Sustainer with the Junior League of Phoenix, volunteers with the Distinguished Young Women of Arizona scholarship program and is an alumna of the esteemed Valley Leadership Accelerate class of 2019.

In her spare time, Leslie shares her passion for fitness as a dedicated barre instructor at TenPoint5 Central. Above all, she cherishes her roles as a devoted mother to a young son and a loving wife to her husband, David.

About Our Sponsor

The Arizona Technology Council, Arizona’s only statewide organization serving the technology sector, fosters a climate of innovation to enhance technology in Arizona.

A trusted resource in strengthening Arizona’s technology industry, the Council proactively eliminates impediments that companies face, accelerates the entrepreneurial mindset in the state’s expanding innovation ecosystem, and works to create a destination for companies to be, thrive and stay.

Follow Arizona Technology Council on LinkedIn, Facebook, and Instagram.

AZTClogomainRGBPNG300DPI

Tagged With: Academy, artificial intelligence, cybersecurity, cybersecurity MDR, enterprise networks, expert engineering, it Consultant, networking, Risk Management, security operations center, SIEM, Technology, vulnerability scanning, zero trust

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